Progent's Juniper-authorized NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-technology environments.
Progent's Meraki Wi-Fi access point experts offer online and on-premises support services to assist organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent can help you to plan an upgrade to Teams from Skype for Business and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's Power BI experts can assist you to design, install, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid environment to run Power BI.
Progent's Cisco-Certified network consultants can assist you to run Cisco's management tools along with a selection of powerful third-party products to build a comprehensive network management strategy in order to keep your environment operating reliably, conserve expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to expand or reassign valuable resources intelligently and economically as your company evolves.
Progent can provide the support of an accredited engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of infrastructure engineers able to help companies of all sizes to build and maintain a communications network that provides the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
Progentís Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to migrate to current firewall solutions. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, maintenance, training, and security expertise.
Progent's application experts can provide advanced consulting, software development, deployment help, and webinar training for leading applications that address key areas including ERP and MRP, general accounting, business reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting support online, Progent can help clients anywhere in the U.S. to eliminate the time and expense related to travel and on-site activity without sacrificing the effectiveness of consulting services.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has little competition. Small businesses who work with familiar independent service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, secure, and productive.
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progentís Technical Response Center offers national extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone help and remote secure network connection to troubleshoot and repair network problems quickly and economically. The scope of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as required. For urgent issues, the Technical Response Center endeavors to respond to your call for service in less than one hour.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key applications by offering centralized, cross-platform tracking of IT resources installed across local systems and private and public clouds. Progent's consulting group can provide advanced online and onsite support to help businesses of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progentís Microsoft experts offer small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is the new title for the update management solution previously known as SMS Server. System Center Configuration Manager offers a range of new features to Microsoft Systems Management Server including full automation, built-in Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can show you how to use SMS Server or Configuration Manager economically for automated OS and application software installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also help you to move smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit email, search the GAL, copy addresses, synchronize appointments, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
Progent provides national urgent technical support and troubleshooting services for businesses who run environments based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your information technology dollar by extending client efficiency and limiting the time charged for computer repair services. Sophisticated online access utilities and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist with the most challenging system issues.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad range of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, streamline network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent is seeking to find full-time, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or equivalent security certification; and high-end system architecture experts with a background in mobile access, wireless connectivity, service continuity, workplace recovery, information preservation, and server virtualization. Progent also seeks professionals who can join Progent's team of helpdesk support specialists and off-site troubleshooting professionals. Also, Progent is hiring experienced managers who can operate effectively in Progent's high-growth, virtual office environment.
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed model suitable for your present and future goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT team and end users. Progent has in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent's Microsoft-Certified SQL engineers offer a range of services to help small companies to plan, install, manage, and repair Microsoft SQL Server 2008 solutions in order to gain the maximum strategic advantage from this advanced database management platform. In addition, Progent offers help with system infrastructure, company-wide protection, and application development to optimize the strategic advantage of your SQL Server 2008 network.
Forefront TMG 2010 is based on the proven security capabilities of ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits custom reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progent's Linux consulting experts provide small and mid-size businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites located as far as 300km away from one another. Progent's roster of veteran IT experts can assist you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and government requirements.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to remediate critical problems uncovered by SCOM 2012.
Progent's Microsoft-certified professionals can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your company, perform test installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for optimal performance with virtual server technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, design and test disaster recovery processes that maximize system uptime, and provide ongoing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.
Progent provides three basic types of Help Desk support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients easy access to a reliable support group with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to fix and not simply record problems.
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can afford a level of protection that was previously reserved for enterprises. Progent can provide a variety RMM solutions delivered as low-cost service packages designed to assist your company to detect and resolve a an array of IT network issues before they get big enough to disrupt your business.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 300km apart. Progent's roster of veteran IT experts can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to verify compliance with information assurance standards and regulatory mandates.
Progent can help your company to design and execute an efficient transition from a UNIX-powered IT system to a network powered by MS Windows and capable of running Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your information and reduce business disruption by developing an efficient transition strategy that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, transition planning and validation, Exchange migration support, data and application software migration, and processor and mass storage migration and consolidation.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer service providers have formal training plus broad practical experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for significantly better vendor support than is available to uncertified consultants, allowing Progent to offer clients a better class of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can aid enterprise clients to show compliance with regulatory demands by using the services of recognized industry professionals.
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help you with any facet of planning, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Progent offers a wide range of affordable consulting and support services to assist you to deploy, integrate, troubleshoot, and manage workstations and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for individual computers or laptops or work with your business to plan and carry out a company-wide rollout of new or revised operating system software and business applications. Progent can also provide engineers and technical workers to help your company to plan for and complete a site move or consolidation organized to cause minimal disruption of your productivity.
Windows Active Directory demands significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are skilled in designing, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production AD environments, and repair of unsuccessful installations of Active Directory and AD-integrated applications.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Remote management cards give IT administrators complete control of a server without the need for an on-site presence. Using these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a variety of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the center of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating closely with apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and affordable online and onsite support to help businesses of all sizes to create and administer Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information.
Progent's support specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with resource sharing and workgroup support. Enabling productive co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Windows and Macintosh service makes it possible to offer expert support to companies that depend on these technologies to keep their strategic advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include system planning, installation, project management, on-site and remote support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Citrix-authorized consultants can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer environment and show you how to optimize resource utilization, performance, protection, availability, and disaster recovery.
Progent's Sun Solaris family support services provide small and mid-size businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy one-stop consulting firm to help you build and manage a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
CISSP Certified Cybersecurity Analyst Professional
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent offers online guidance from NetDocuments experts who can assist your law firm to design, deploy, manage, optimize, or debug a document management system environment powered by NetDocuments.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and manage virtual servers to cut IT expenses and enhance availability.
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and transmit messages, examine the GAL, import addresses, synchronize calendars, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage education.
Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for IT networks with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your information security needs without limiting your productivity.
Progent's Juniper Networks-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a combination of Juniper's software platforms.
CISSP Certified Cybersecurity Architect Technology Professional
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.
Progentís Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP tool built, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its modular design you can license only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progentís Microsoft Dynamics GP consulting engineers can help you deploy, customize and manage the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Progent's Cisco Meraki wireless access point experts provide remote and onsite support services to assist organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or device.
Cisco's security and remote connection products for small businesses provide a full range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your business objectives.
Progentís Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent is convinced that a well architected and executed information system can be a crucial piece for accelerating any firm's success, and Progent follows this credo in our own system environment. Progent has built a non-stop virtual office network that allows Progent's in-house consultants and authorized contractors to offer fast and efficient service, collaborate closely on complex jobs, and gain from professional and private maturity from acting as part of a dynamic company culture of personal drive and independence.
Progent's Cisco-certified wireless consultants can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, scale, security and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient online and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.