Additional Topics of Interest

Unified Communications Manager IM and Presence Service Setup and Support
Online Troubleshooting Unified CM and Exchange Online

Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to assist businesses of all sizes to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver optimum productivity. Progent can help with any facet of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.

Linux RedHat Phone-based Consult
Specialist Linux RedHat Remote

Progent provides nationwide online technical support and troubleshooting services for companies who run environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by preserving client efficiency and limiting the time billed for network repair services. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most challenging system problems.

Offsite Employees Video Conferencing Support Outsourcing
Telecommuter Video Conferencing IT Services

Progent can assist small and medium-size businesses to implement and troubleshoot conferencing applications to enable their remote workforce to communicate efficiently with teammates and customers.

CCIE Expert Certified Cisco Virtual Private Network Support Outsourcing
Cisco Virtual Private Network Specialist

Cisco's security and offsite connectivity technology for small to mid-size companies represent a full range of easy-to-administer security hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.

Meraki and Catalyst Switch Support Outsourcing
24 Hour Online Technical Support Meraki and Catalyst Switch

Cisco's Meraki MS line of access and aggregation switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to help your company to plan and deploy a productive network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, set up policies to ensure security and compliance, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.

IT Consultants SIP Trunk Migration
Professionals Cisco CUBE and SIP Trunks

Progent's Cisco-certified SIP infrastructure consultants can help you to plan, deploy, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective online or onsite expertise to assist businesses to migrate smoothly to a modern communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

Outsourcing Windows 7 Help Desk
Windows 7 Upgrade Technology Professional

Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to administer, support, and repair PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online access, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.

Emergency Aironet 3700 Access Point Consulting Services
Cisco Mobility Express Professionals

Progent's certified wireless networking consultants can assist businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the performance, range, density, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and onsite support for both end-of-life and current 802.11ac Aironet access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

Nagios for Linux Consultant Services
Nagios Integration Support

Nagios and MRTG are powerful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX environments, Windows networks, or mixed-platform systems where the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system support engineers to monitor network services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring engineers can assist you to utilize both these programs to streamline and troubleshoot your computer network.

Outsourcing wireless VoIP phone integration
Consultant Services wireless VoIP phone and Aironet APs

Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

Expert Microsoft Certified Windows Cluster Integration
Support Outsourcing Fault-tolerant Clustered Servers

Progent offers Microsoft Windows Cluster Server support to help your company implement non-stop server clusters designed to deliver 100% operation. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you plan zero-downtime server clustering solutions powered by Windows Clustered Server 2003, Progentís Certified Windows professionals ensure that your fault-tolerant server clusters are set up to optimize the business advantage of your IT network.

FAQ about Cisco CCNA Contractor Jobs
Biggest Questions about Telecommuting Network Consultants Job Opening

To see replies to common questions about being employed by Progent, go to Jobs at Progent Questions and Answers.