Our Experts Group provides consulting in key fields including Macintosh integration and programs; Support for Linux-powered, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized application help; Chief Information Officer, business analyst, and project management outsourcing; Special applications design and integration; Web, eCommerce, Electronic Data Interchange, and client portal development and integration; SQL management and efficiency help; Business information expertise; and Telecom systems consulting.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT support packages, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company networks world-class availability, protection, and performance.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment using advanced remote support tools to deliver fast and economical troubleshooting and remediation of critical network infrastructure issues.
Progent offers nationwide remote phone support and troubleshooting services for companies who run environments based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your IT budget by extending user efficiency and shortening the hours charged for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your site. In most of situations your IT issues can be remediated by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security specialists to help you with the toughest system problems.
Cisco has developed a full array of routers including appliances built to provide the protection, bandwidth, and availability required by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your business processes.
Progent's certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
For large organizations, Progent can leverage internal IT groups by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can perform as a transparent nearby supplement of corporate IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows. Progent can provide field engineers and specialists to assist with a site relocation or office move, or a system architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Progent's consultants offer remote and on-premises consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory standards.
Progent's Power BI consultants can assist your business to plan, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud, or hybrid network model for Power BI.
SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to assist businesses of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security plan, automate IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Lync Server 2013, now called Skype for Business, enables businesses of any size to build a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with IM, presence, web conferencing with app sharing, and both IP-based and PSTN calling across a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize physical IT assets along with cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Microsoft-certified consultants can help you analyze the possible advantages of Hyper-V-powered server virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for smooth operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to monitor and manage Hyper-V, offer expert consulting help for improving the security of your virtual machines, establish and validate business continuity processes that maximize system availability, and deliver continuing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Progent's certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent can help your business to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to plan, integrate, operate and repair a BDR solution built on Barracuda technology.
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a central spot for your workers or customers to access, organize, share and interact with relevant data, files, and applications and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data they’ve developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent offers national online help and consulting services for businesses who operate environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides maximum leverage for your information technology dollar by protecting client productivity and shortening the time charged for computer repair services. Sophisticated remote support tools and skilled technicians and engineers allow Progent to solve most network problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP certified security professionals to assist with the most challenging system issues.
Progent's Linux consulting services provide small companies and developers help with managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you an easy single consulting firm to help you build and manage a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's consultants can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For computer networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Progent is one of the most expert information technology consulting companies for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Microsoft Exchange Server 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Data Center engineers can help you find high availability data centers that meet the specific requirements of your business. Fault tolerant off-site data centers are especially attractive to small organizations due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to build an in-house data center with even a minimum degree of fault tolerance is too costly for most small organizations. Progent is ready to help you get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better technical solutions for your information system.
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, manage and debug firewall environments based around ASA 5500-X firewalls with Firepower Services.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with planning, deploying, managing and supporting powerful IT applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent offers small and mid-size companies professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security strategy and choose appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that maximizes the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Even if your company has a minimal computer support group and a limited technology budget, your information network can still feature the same high reliability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest system management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital network applications and hardware up and running.
Progent can deliver comprehensive remote support for all technologies associated with small business information networks and offers an array of vital, as-needed support services including a temporary Chief Information Officer to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like office relocations oroperating system migrations, Cisco-certified experts for designing high-performance and reliable network infrastructure, certified security specialists to verify information safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, enhance, or repair mission-critical applications.
Progent’s data center IT services are intended for companies with equipment housed at Internet Data Centers or data center collocation hosting sites and requiring timely on-site help at the collocation site as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and IDC and colocation support services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications networking, design and installation of non-stop configurations, defining and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and planning high-availability server clustering configurations.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Progent's Meraki Wi-Fi AP experts offer remote and onsite support services to assist organizations of any size to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the complete malware attack progression including filtering, detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.
If you are a network consultant with system support experience, joining Progent and working for our clients will enhance your abilities via collaboration with Progent's staff of motivated, high-output consultants. Progent's focus on offering network consulting and computer support to small and midsize companies will offer you the opportunity to consult closely with business leaders and add significantly to the success of exciting organizations. In addition, Our virtual office environment provides the most advanced tools for remote service and wireless connectivity to help you to deliver fast fixes when you take on mission-critical issues.