Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value services where Progent has few competitors. Small businesses who work with familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, secure, and productive.
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist you with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more thoroughly, transforming raw data into useful understanding of your company and customers.
Microsoft Windows Active Directory demands extensive hands-on experience to integrate efficiently across a large corporation. Progentís Microsoft Premier engineers are experienced in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and AD-associated applications.
Progentís IT outsourcing support offerings for small businesses include planning 2003 Server, .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving stubborn IT issues, and producing a company-wide security plan. Progent can show you how to maximize system reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can help with needs definition, resource identification, BOM development, vendor selection, procurement coordination, and complete documentation. Progentís computer outsourcing help also includes training for office productivity programs such as Microsoft Office XP.
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.
Progent's Sun Solaris family support services provide small and mid-size businesses and developers assistance with managing and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone solution by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Dynamics GP software offers analytics and reporting features that let you monitor all operations, sales and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified consultants can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost productivity by making sure that critical applications are always current, tracking product licenses, and monitoring usage patterns so you can make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out an efficient move to SCCM 2012.
Progent's application experts can provide advanced support, software development, deployment help, and online training for leading business applications that address key areas including ERP and MRP, general accounting, business reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting services online, Progent can help clients anywhere in the U.S. to save the lost productivity and fees associated with travel and on-site activity without sacrificing the effectiveness of technical services.
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of any size to plan, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn issues, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progentís Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a central spot for your workers or clients to access, manage, share and interact with relevant information, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can help your organization to support your current SharePoint solution or migrate to the latest version of SharePoint.
Colocation data centers make it possible for companies to share world-class facilities for housing computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation strategy including selecting and moving to a colocation facility, designing network architecture, defining hardware, on-premises and on-line maintenance, establishing remote network management, and education your IT staff.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.
Progent's CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to architect, implement, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions suitable for shared public networks.
Progent's Cisco-certified wireless integration experts can assist you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop workflows for building and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware vSphere support.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Progent's Mac support engineers can assist you with a broad array of system infrastructure issues including network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks built solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the complexity of planning, configuring, and supporting a system architecture that is reliable, safe, productive and supportive of your corporate goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
CISSP Certified security Systems Engineer Consulting
Progent's Exchange Hosting Services provide a world-class data center that features redundant power and environmental control systems, 24x7 staffed security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual servers for fault tolerance, smooth expandability, and fast recovery. Progent's services include complete incorporation with your business network, connectivity with handheld computing products, automated monitoring of performance and security, spam filtering, security update and service pack control, Helpdesk support, daily data backup, and full email administration support.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of economical remote support services to assist you to manage your existing Microsoft Office Word solution or help you to move to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between various releases of Office Word, integrating Word with different Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, smart phone synchronization, and remote training customized for your special requirements.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with real-world background and broad knowledge in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and applications.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the maximum degree of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent wants to find staff-level, results-oriented Microsoft certified engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or comparable security certification; and high-end system architecture experts with a background in mobile access, wireless connectivity, fault tolerance, business continuity, data protection, and server virtualization. Progent also seeks employees who can join our team of help desk support specialists and off-site support professionals. In addition, Progent is hiring talented managers who can operate productively in Progent's high-growth, virtual office environment.
Progent's Juniper-certified network engineer can help you to plan and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable you to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that incorporate a combination of Juniper's software platforms.
Progent's seasoned group of network consultants and application specialists have extensive experience delivering remote and on-premises support for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to resolve technical issues that involve multiple manufacturers and that entail a mix of legacy and current technology. Progent offers budget-friendly remote consulting to help you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to handle especially stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you finish strategic network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones to maximize their business value.
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises configuration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and expected network traffic.
Progent's Cisco-certified CCIE consultants can help your business to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move efficiently from legacy appliances to current models.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports sent by every staff member to every customer. The discipline of detailing and archiving support activity results in more effective support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.
Progent's Microsoft-Certified SQL Server consultants offer a range of services to help small and midsize businesses to design, deploy, administer, and repair MS SQL 2008 systems in order to receive the maximum competitive benefit from Microsoft's state-of-the-art relational database technology. In addition, Progent can provide expertise for network infrastructure, enterprise-wide security, and application programming to increase the strategic benefit of your SQL Server network.
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
If your business has a Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a broad range of security areas such as security administration procedures, security architecture and models, connection management products and methodology, software development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the fundamental competencies and international standards of performance that network security managers are expected to possess. These certification provide IT management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to deliver world-class security support and consulting services.
Progent can provide the support of Microsoft-certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
After Hours CISSP Certified Security Analyst Consultants
Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital IT areas such as manageability, availability, security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.
The Help Desk Call Center service model used by Progent's Technical Response Center offers small companies an dependable option to reliance on independent service individuals by offering extensive technical knowledge shared by numerous support teams, optional round-the-clock access to urgent help, escalation capability to top-level engineers for solving the most intractable problems, support consistency and dependability, prompt follow through overseen by veteran support administrators, a variety of convenient techniques for requesting support tasks, and a high level of process transparency enabled by trouble ticket updates and accessible through a web-based portal.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent offers expert remote consulting support to help organizations connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises resources along with public clouds. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent provides nationwide online help and consulting services for companies that operate Apple Mac networks or whose information systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's consultants can provide macOS and Mac OS X clients a variety of IT services including desktop support, upgrading to the current version of OS X from earlier versions of Apple macOS and OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to Apple's iCloud. Online technical support offers optimum return for your IT dollar by extending user productivity and shortening the hours charged for computer analysis and repair. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE network experts and CISA certified security specialists to assist you with the most difficult system issues.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network support programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company information systems world-class availability, protection, and performance.
Microsoft Windows 8.1 is designed to power computers from smart phones and slates to engineering workstations. An abundance of new and improved features, including its touchscreen support and signature tile user interface, offer a wide selection of benefits for organizations who know how to exploit them. Progent's Windows consultants can assist get your business up the learning curve with Windows 8.1 and make sure you gain significant business value from the product's various technical enhancements.
Progent's Citrix-certified consultants can assist your organization to evaluate the potential strategic value of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and support and simplifying management processes.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging solutions for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system features compliance, service continuity, easy access for off-site and mobile users, time-saving management tools, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or MS Exchange 2013.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection solution and design protection into your corporate operations.
Progent provides three basic kinds of Helpdesk support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers convenient access to a dependable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a key contributor to company performance. Progent's target is to fix rather than merely record problems.
Progent's UNIX family support experts offer small businesses and developers support for administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Mid-sized companies can get all the benefits of Microsoft Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified IT support experts. Thanks to Progent's economically priced network support packages, medium-size businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer mid-size business networks world-class availability, protection and productivity.
Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud-based resources.
Progent offers the part-time services of a seasoned Chief Information Officer to offer strategic direction to help your company select and maintain IT technology to meet your current situation and that can be a firm basis for your future growth. Progent's part-time CIO consulting services provide financial leverage to companies who want to maximize the benefits from their IT investment but who are without the budget or unwilling to add another high-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to support all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal situation to offer unbiased advice as well as advanced technical help for creating IT solutions that match the particular requirements of your business.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your business requires.
Progentís high availability system consultants provide non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet connection design, non-stop data center consulting, and other 24x7 operations consulting to show your small business create a non-stop network for strategic applications. Progent has the background to design economical, 24x7 systems by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent network load balancing.
Progent can provide a wide array of affordable remote and on-premises consulting services to assist you to configure, manage, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Dynamics GP/Great Plains allows you to grow and control your business better by offering deep access to decision-driving data and a rapid ROI. Dynamics GP confers major business benefits such as its ability to expand the presence of your company, manage your accounting, automate financial operations, standardize processes throughout your business, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and maintain a robust, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP consultants to help you reap the full benefits of your Dynamics GP/Great Plains software.
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the administration of failover clusters.
Progentís Technical Response Center provides affordable national after-hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone support and online direct network access to isolate and resolve technical problems rapidly and economically.
Progentís National Support Center provides nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone help and remote direct computer connection to troubleshoot and resolve network problems quickly and affordably. The scope of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to competent specialists as required.
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of skill that IT security professionals are required to learn. It provides executive management the confidence that consultants who have earned their CISM certification possess the experience and capability to deliver effective security management and consulting consulting.
Progent wants to hire full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCDP or CCIE certification; security consultants who have CISSP or CISA or equivalent security certification; and advanced system design consultants with a background in mobile access, wireless connectivity, fault tolerance, workplace recovery, data protection, and server virtualization. Progent also is looking for employees who can join Progent's staff of helpdesk service specialists and off-site support experts. Also, Progent is seeking experienced administrators who can perform productively in Progent's high-growth, virtual office environment.
Progent practices information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their scope, Progent can focus on offering hard-to-find services where Progent has little competition. Medium-size businesses who work with trusted independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more robust, protected, and efficient.
Progent's Microsoft-certified consulting engineers can help your organization to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will provide fast payback by improving your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications platforms.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Nagios and MRTG are powerful, free monitoring tools that operate with the Linux OS and can be used to monitor UNIX networks, Microsoft Windows systems, or mixed-platform networks where the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP network devices including processors, routers, and switches. Progent's network integration engineers can assist you to use both these programs to streamline and repair your system.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint provides a common location for your workers or customers to access, manage, share and manipulate relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the information theyíve created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.