Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and IT products to keep your IT computer system protected.
Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of network equipment and facilities while benefiting the highest levels of system reliability and security.
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.
Progent's Sun Solaris family support experts provide small and mid-size businesses and developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single source to help you create and maintain a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's certified engineers can assist you to assess Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability operating in your environment. Progent can also show you how to assess the potential business benefits of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist you to plan and execute a non-disruptive migration to Windows 7 from a previous release of Microsoft Windows.
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
Progent offers the services of an accredited consultant with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to build and troubleshoot a network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.
Microsoft Dynamics GP allows you to expand and manage your company better by delivering easy availability of decision-driving information and a fast return on investment. Dynamics GP offers major business benefits such as its ability to expand the reach of your company, handle your financials, automate financial processes, unify processes across your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to set up and manage a robust, safe server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the front lines of network support, executing a broad range of technical tasks for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This ensures that you get not only world-class technical help, but also a support engineer with field-tested approaches for using technical knowledge to resolve real-world IT problems rapidly.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
If your office network mixes Linux technology technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows integration support services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk services.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and ongoing consulting support.
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent's experienced ransomware recovery consultants can assist you to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
24/7 CISSP Certified Security Systems Engineer Engineers
Cisco offers a full product line of routers that includes appliances designed to provide the security, performance, and reliability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Progent's Cisco-authorized network engineers can help you create an affordable, high availability Internet connection solution that can achieve non-stop Internet access through a broad array of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the most current techniques for fault tolerant Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These enhancements affect key areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange Server 2013.
Progent's expert solution designers and programmers can assist your company to create customizations to Microsoft GP/Great Plains that address the unique needs of your organization without losing the advantages of Windows integration. Progent can also offer help with a range of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local support organizations who provide minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by every consultant to each customer. The practice of documenting and archiving service records results in more efficient support and avoids a variety of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by reducing the impact of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can help you to assess the benefits of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize calendars, and alert people to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage training.
Progent offers the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.
Progent can assist you to design and implement a smooth transition from a Solaris-based information environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your information and minimize productivity discontinuity by designing an efficient migration strategy that preserves your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration support, data and application porting, and processor and mass storage transition and economization.
Progent's data protection experts can help you to create, deploy and administer a backup plan based on MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by user miscues, system glitches, ill-intentioned insiders, and malware assaults like ransomware.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Cisco's Small Business series of APs are Linux-based units engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises configuration and debugging services to assist your organization to plan, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, install, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business needs.
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and support services to help your organization to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid networks that combine local and cloud-based resources and that deliver seamless connectivity, advanced protection, unified management, and consistent operation for all your mobile and desktop devices.
When conducting consulting projects for corporate customers, Progent follows a phased methodology based on defined milestones in order to meet budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert deployment. All facets are recorded to provide a comprehensive summary of technical services performed and to help in downstream network maintenance.
Before Progent's MOM-based solution, system issues were handled reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class reliability, safety and productivity.
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a one-server solution for an array of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can help your company to design and carry out test and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Top Rated CISSP Certified Information Security Officer Consultant Services
Progent is seeking to find full-time, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco accredited system engineers with Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or comparable security certification; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, fault tolerance, workplace recovery, information protection, and server virtualization. Progent also is hiring employees who can join Progent's team of helpdesk service specialists and remote troubleshooting professionals. In addition, We are looking for experienced administrators able to perform productively in Progent's fast-paced, virtual office environment.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
If your company does not need urgent remote support but expects to require assistance with your information system in the near future, you can save time and expenses and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help you to design, configure, operate and troubleshoot a BDR solution built on Barracuda Backup.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing alternative that improves network availability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual server set up and maintained by Progent's network service experts.
Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that meets government and industry standards.