Additional Topics of Interest

Extended Support Desk IT Consulting
Call Center Sharing Consultant

Progent's Microsoft and Cisco certified experts offer three ways to help medium-size and large businesses create an efficient and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies sift through the various high-quality Help Desk application programs available and determine what packages might be too costly, miss critical capabilities, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who need to reinforce their in-house Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.

Telecommuting Computer Support
Implementation Consulting Companies Desktop VPN

Progent's remote access and wireless synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to improve the productivity of your off-site workers.

CISM Security Security Nationwide Remote Networking Firms
24-Hour Small Office Computer Consulting Oklahoma

If your company does not need urgent remote help but you think you will require assistance with your information system in the near future, you can save time and money and ensure that the right IT skill will be available when you require it by contacting a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.

Cisco Catalyst WiFi Management Support and Setup
Professionals Catalyst Wi-Fi 6 AP Management

Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.

Windows Server 2016 Virtual Machine Load Balancing Support Outsourcing
Windows Server 2016 Hybrid Cloud Integration Professionals

Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Integration Firm SSIS
Microsoft Experts Power Map Programming

Progent can provide online and on premises expertise to help you with any facet of BI reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive business intelligence environment. Progent's BI consultants can assist you to support your current reporting environment, help you to upgrade reports and databases from an outdated reporting platform to a current one, and provide as-needed remote mentoring tailored to your specific needs. Progent's management reporting and analytics consultants offer experience in all popular BI reporting tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.

Remote System Center MOM Consultancy
Microsoft Operations Manager Online Technical Support

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.

Microsoft Windows 10 Configuration Manager Consultant
Windows 10 Upgrade Engineer

Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter access, data and identity security, automated deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing consulting support.

Outsourcing IT Services for Network Service Firms
Immediate IT Services for Network Service Providers IT Consultants

Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts under your own service brand as a seamless extension of your network services team.

CRISC Certified Risk and Information Systems Control Manager Consulting Services
CRISC Certified Risk and Information Systems Control Engineers

Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

Server Management On-site Support
Mission Critical IT Applications Consultant

By using virtual server technology, companies are able to operate many virtual machines on a single physical server. Virtual server technology enables businesses to enjoy all the advantages of server isolation, while avoiding the expense associated with buying extra server equipment. Virtual servers are also the critical technology for private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data security, network reliability, and recoverability. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server virtualization and administration to allow your business to cut expenses and save time.

Emergency Configuration Manager 2016 On-site Support
IT Consultants SCCM 2016 Cloud Management Gateway

System Center Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

Small Government Specialists
Consultant Services City Government

Progent has a long background providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in providing advanced online IT consulting and has delivered network support to clients in every state. Remote support saves travel costs and resolves problems faster than on-premises service calls.

Engineers Lync Server 2013 VoIP
24/7 Specialists Lync Server 2013 and Exchange UM Server

Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide online and onsite support services to help you to maintain and troubleshoot your current Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business migration.