Progent's Microsoft-certified consultants can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, software development, education, and debugging services since the product's debut. Progent offers advanced expertise for upgrading out of date Dynamics GP deployments. Progent can assist your business to design, validate, and carry out an efficient upgrade from a an outdated release of GP to the current edition of Microsoft Dynamics GP.
Progent's Solaris family consulting experts offer small and mid-size businesses and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent’s Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health reporting, allows secure self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business operations so they align better with your business objectives. Your company can create and install a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer.
Microsoft Dynamics GP software includes analytics and reporting capabilities that allow you to monitor all operations, revenues and spending, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to analyze your business more completely, turning uncooked data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer specialized business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
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Progent can provide affordable remote support from consultants with expertise in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent offers consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to implement, upgrade, or maintain data backup solutions for a range of topologies including local, remote, cloud, or hybrid.
Progent is a certified Altaro partner and can design and manage an implementation of Altaro O365 Backup to protect your O365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent's SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate operations.
Progent imposes no service activation fee and requires no monthly commitment for support services provided during normal business hours. Progent's one-minute granularity does away with large invoices for fast repairs so you will not be tempted to allow simple problems to stay unaddressed.
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Progent's Cisco-authorized network consultants can help you build an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet access through a wide array of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the latest technology for high availability Internet access to implement an affordable, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access.
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and robotics.
Progent is seeking a range of on-staff workers such as solutions-driven MCSEs; connectivity consultants who have Cisco CCDP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and VMware technology. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISM accredited security consultants. Progent is also seeking veteran managers who can operate effectively in Progent's dynamic, virtual office environment. Progent contracts freelance consultants who have specialized knowledge and field background in important IT areas beyond our main service concentration. Progent's Experts Group hires freelance consultants who offer consulting and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert help in technologies such as telecom, web site design, Electronic Data Interchange, web commerce, or database management. Independent contractors premier by us cooperate with our full-time professionals to provide comprehensive solutions for small company networks.
Progent's Microsoft-certified engineers offer computer help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.
Cisco Nexus series switches are designed to deliver the speed, expandability, dependability, virtualization support, density, security and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support services to help you to create an optimal network topology, set up pilot environments to validate your switching solution, deploy Nexus switches, create and implement effective policies, run security vulnerability evaluations, configure advanced monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and set up the advanced high-availability (HA) capabilities available for Cisco's Nexus switches. Progent can also help your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent’s Shared Call Center service allows your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network optimized for your facilities, offering your business a wireless solution that delivers the coverage, speed, density, Quality of Service, data protection, and roaming capability your business needs. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services including system design, configuration, administration, troubleshooting, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you track your business more effectively, turning raw information into useful insights into your business.
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, staff, create a corporate-wide security strategy, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Cisco Nexus series switches are designed to deliver the throughput, expandability, uptime, cloud readiness, density, security and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting services to assist your IT staff to design an optimal network architecture, build test environments to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Nexus switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique office layout, building structure, and anticipated workloads.
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business environments based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
Cisco's security and remote access products for small organizations represent a complete range of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align most closely with your business goals.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your company needs.
Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone integration and iPad management, or migrating to Apple's iCloud. For computer networks built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.
Progent's Office Word and Microsoft 365 Word experts can provide a wide selection of affordable remote consulting services to help your organization to maintain your existing Microsoft Office Word environment or help you to move to a newer version of Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between various releases of Word, interfacing Word with different Office applications such as Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training sessions customized for individuals or groups.
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the benefits of Exchange 2010 for your business and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, cutting the cost of equipment and support, streamlining management, and integrating your key communications technologies.
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Progent's remote access and smartphone synchronization specialists can help your business to plan and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they work seamlessly with your information network, enabling you to improve the productivity of your remote workforce.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security plan, automate network management, assist with application development, and build and validate a DR/BC plan.
Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your productivity, lowering the expense of hardware and service, streamlining administration, and consolidating your key communications technologies.
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your network.
Progent’s team of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, at the forefront of IT support, executing a broad variety of IT tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support staff. This means that you get not only expert technical skills, but also a consultant with proven approaches for applying computer knowledge to resolve actual network problems efficiently.
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts offer phone support and remote direct computer connection to isolate and repair network problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed.
Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine on-premises resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent can help you to create, implement and debug a backup/restore solution based on MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer errors, malicious insiders, and malware attacks such as ransomware. To learn more, visit ProSight Data Protection Services 360 Backup services.
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that require network service with the flexibility common to with small companies but which includes effective communications, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a broad range of on-premises and off-site IT support services and system design expertise.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Certified network support professionals. With Progent's economically priced network service packages, small and midsize businesses can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small company networks world-class reliability, security, and performance.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a modern security solution that spans your data center and cloud-based assets and protects all users anywhere with any endpoint device.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers, infrastructure appliances like routers and wireless APs, and IoT devices like alarms and robotics.
If your company is developing UNIX or Linux software on a network that has Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of strategic know-how without the continual hassle of managing your company information system. Through the use of automated server monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable alternative for maintaining an IT network that provides high dependability, security, and efficiency. Progent's Linux developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and repair, proactive network monitoring, and Help Desk services.
Progent provides national remote technical support and troubleshooting services for companies that run Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X users a range of services including desktop support, migration to the latest version of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help provides maximum leverage for your information technology dollar by protecting user productivity and shortening the hours billed for computer repair services. Advanced remote access technology and skilled technicians and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security specialists to help you with the toughest system problems.
Stealth penetration testing is a key component of any overall IT system security strategy. Progent’s security professionals can perform thorough intrusion tests without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly configured and consistently observed.
Progent’s data center support services are intended for businesses with hardware housed at Internet Data Centers or data center colo hosting sites and requiring timely on-premises help at the colocation site as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete array of data center and IDC and co-location support services such as system architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications infrastructure, design and installation of non-stop configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server clustering systems.
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting experts and authorized Cisco system consultants offer a range of IT consulting services such as project management, SOX compliance, office moves, corporate security, system design, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent�s Microsoft Certified engineers can help large corporations design, deploy and support massive rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent�s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of affordable online consulting services to assist your organization to manage and troubleshoot your existing Microsoft Word environment or help you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various releases of Word, integrating Office Word with different Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and online training classes tailored for your special requirements.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement an efficient migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a level of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost service packages created to assist you to detect and resolve a an array of network issues before they get big enough to impact your business.
Progent’s Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent can help companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent provides nationwide remote technical support and troubleshooting services for businesses who operate Apple Mac environments or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, upgrading to the latest version of OS X from earlier editions of macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud services. Remote technical support provides maximum return for your information technology dollar by extending client productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security specialists to help you with the most difficult network problems.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers small businesses two low-cost network security evaluation packages that include, at a set price, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who interpret the results of the scan, present unbiased evaluations of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while providing enterprise-quality evaluations of your IT network's exposure to assault.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive intranet system.
Progent's UNIX family consulting services offer small businesses and software developers support for administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient single source to show you how to build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently based on leading practices.
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Progent offers high availability load balancing consulting covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to protect your Office 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent's pricing policy is to bill for phone service and in-person visits per minute. Consequently, you are charged exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for support services provided during regular working hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to permit simple problems to fester.
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a degree of protection that was previously reserved for enterprises. Progent can provide several RMM options available as economical service packages designed to help you to identify and fix a an array of IT network problems before they get big enough to hurt your business.
Progent's consultants have supported Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, education, and troubleshooting since the platform's original release. Progent can provide top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, test, and carry out a cost-effective migration from a a legacy release to the current version of Microsoft Dynamics GP.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent can assist you to utilize Cisco's infrastructure products to build a solid basis for your onsite, private cloud, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, uptime, and recoverability.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of hardware and quicker ROI, more leveraged utilization of physical computers, simplified operations, increased system availability, and easier management. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
Our Experts Team provides consulting in important technologies such as Apple OS networking and applications; Consulting for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Strategic and vertical application support; Chief Information Officer, management information analyst, and project logistics services; Custom applications development and deployment; Web site, eCommerce, EDI, and client information portal design and integration; Database support and efficiency consulting; Business intelligence consulting; and Telecommunications systems support.