Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless uptime with rapid failover, and hardening security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services throughout your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to serve as your one-stop source for technical support, maintenance, education, and security expertise.
If your company is developing Linux-based software on a network that has MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise without the continual distraction of managing your business network. By using smart network monitoring and by providing remote and in-person assistance when your business needs it, Progent represents an economical alternative for maintaining an IT network that provides excellent availability, security, and efficiency. Progent's Linux developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by detecting threats and analyzing traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Citrix has developed a comprehensive family of products that provide enterprise-level manageability, scalability, and performance for virtualizing servers and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business benefits of Citrix technology and can help you plan, validate, implement, troubleshoot, and maintain Citrix solutions.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft certified engineers can help you to assess Windows 7 to confirm application and driver compatibility and to determine its speed and stability running in your environment. Progent can also show you how to evaluate the likely business benefits of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist you to design and implement a smooth migration to Windows 7 from a previous version of Microsoft Windows.
Progent has put together two low-cost service bundles intended to allow small companies to get an objective network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your network from outside your company firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine inside your firewall to evaluate vulnerabilities to inside assaults. The two security inventory packages are configured and run from a protected remote site.
Progent's Juniper Networks-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that include a mix of Juniper's OS platforms.
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email components to lower capital expense and management overhead. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and budget, implement a non-disruptive move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.
Progent's certified security experts can run NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Progent's CCIE-certified networking consultants have extensive background helping ISPs to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations control, project management, procurement, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics Business Central/NAV consultants can help your organization to manage your older Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment.
Progent's certified security experts can perform NodeZero-powered threat assessments to make sure your security defense systems and policies are correctly configured and effective.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you track your business more thoroughly, turning raw data into useful understanding of your company and customers.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to every client. The practice of documenting and archiving service activity allows more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent's experts offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud services. For computer environments based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.
Progent offers technical support for mid-size businesses with 100 to 250 network users. The mid-size business or office has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and support delivery models of large outside support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information network whose advanced technology and sophistication are frequently similar to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the IT maintenance expenses of a small-medium business while providing the small company with big-company service from professional, IT consultants with background in a broad range of midsized business technologies. If your medium size company or small business is looking for levels of IT support needed by a medium size office without paying enterprise costs, call Progent.
Progent is structured to deliver in-depth remote support for all technologies associated with today's small business IT networks and allows you to outsource an array of vital, on-demand services such as a part-time Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical initiatives like office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, customize, or troubleshoot business application programs.
Progent's Microsoft-certified experts can help you evaluate the economic case for implementing SharePoint Portal Server 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer setup and deployment services, assist you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Progent's seasoned ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit consultant able to help businesses in the areas of IS audit process, IT governance, systems and infrastructure lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.
Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's certified Windows 2000 Server consultants can provide network help and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include network design, deployment, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent can help small and medium-size companies to set up VoIP platforms to provide their remote workforce the advantage of virtual extensions of the company phone infrastructure.
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that IT security professionals are required to master. It provides executive management the assurance that consultants who have qualified for their CISM certification possess the background and capability to provide efficient security administration and consulting services.
Progent's private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of computer hardware and facilities while achieving world-class levels of system availability and security.
E-Mail Guard represents a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing constantly updated spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outgoing email filtering to let you fix your e-mail system and specify and regulate corporate security policy.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the reception, performance, density, data protection, and hand-off capability your business needs.
CISSP Certified Network Security Architect Technology Professional
For mid-size businesses who need network support, Progent offers an array of options including on-site help, on-line support, off-site Call Center, 24x7 support with remote system monitoring, temporary staffing, business relocation support, software development, and expert consultation. For medium-size companies in California or other regions covered by Progent's field engineers, Progent provides expert in-person help for solving network problems rapidly and affordably.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide remote guidance from NetDocuments consultants to assist legal departments and law firms to design, deploy, administer, tune, or debug a document management system environment based on NetDocs.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence experts can provide online and on-premises support to help your company to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
Stealth intrusion testing is an important component of any overall IT system security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's internal IT staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are properly configured and actively observed. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.
Even if your company has a minimal network support group and a modest technology budget, your information system can still have the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the most recent network management software for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical business applications and servers operating.
Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, team, create an enterprise-wide security strategy, streamline network management, help with application development, and generate and validate a DR/BC plan.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable and more secure AD environment. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security environment that extends across your on-premises and cloud-based assets and protects any user at any location with any device.
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help implement efficient security systems that protect a small business against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing IT resources spread over multiple physical datacenters and public and private clouds.
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.