Progent's Microsoft certified consultants offers offsite and onsite consulting expertise to help your company to manage, maintain, and repair computers powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, remote access, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.
Microsoft Windows Active Directory demands extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are experts in planning, deploying, and supporting complex Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual legacy software configuration objects in production AD systems, and fixing unsuccessful installations of AD and Active Directory-integrated applications.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent's webinars provide small companies the cost savings, ease, and versatility of virtual seminars plus the proven training methods of seasoned instructors who utilize sophisticated technology to simulate live, participatory learning environments. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management reporting software including Microsoft Dynamics GP; plus additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum return on investment.
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Cisco-certified wireless experts can help organizations of any size to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, range, capacity, expandability, security compliance and ease of management required for transparent access between wireless and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's Cisco-Premier network engineers can assist you to use Cisco's management utilities alongside a selection of powerful third-party applications to create a comprehensive network management strategy to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover quickly from hardware breakdown or deliberate assaults, and enable you to add or reassign network resources sensibly and affordably as your business evolves.
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management requires user endpoints that provide more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous key pieces of your wireless infrastructure including access points, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer online and onsite assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Progent offers advanced online consulting support to help companies connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that utilize local resources along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's ProSight Virtual hosting services provide small companies a range of advantages including lower capital expenditures, savings on operational expense, better management focus, enterprise-class protection, enhanced availability, and regulatory compliance.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent offers affordable online support to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training tailored to meet your particular requirements. Progent's experts also can help you integrate and maintain a protected, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and build security into your business operations.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to remediate critical problems detected by SCOM 2012.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Dynamics GP 2010 accounting software is a full-featured business management solution that unifies information and operations throughout your business, communicates seamlessly with other solutions, and brings together employees, customers and vendors regardless of time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a robust, secure server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
If your company computer system mixes Linux technology platforms with Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence support services include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management solution based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent's Meraki wireless access point experts provide remote and onsite support to help businesses of any size to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers identical access, performance, security, manageability and uptime for wired and wireless users regardless of their location or device.
Progent offers affordable remote access to an Oracle-certified MySQL DBA or software developer and can help organizations of all sizes to integrate and manage MySQL in a robust network infrastructure that provides advanced performance, expandability, and security. Progent also has experience helping companies port applications from Oracle to MySQL.
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to impact productivity.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the health of their network. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability.
Progent has been providing SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the scope of technical knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 deployment.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize businesses a variety of cost-effective alternatives for replicating and recovering business-critical workloads including Exchange Server, SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to create a high state of availability and business continuity capability at an affordable price.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance issues.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and service companies to simplify complicated supply chains and streamline key business processes to bring products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.
Progent's network consultants can help you evaluate the possible benefits of Hyper-V-based virtualization for your business, conduct test installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server architecture for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide expert consulting support for improving the protection of your virtual servers, design and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, procedures and IT products to keep your IT network safe.
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small companies a variety of affordable solutions for backing up and recovering vital applications including Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information systems to create a high state of availability and disaster recovery readiness at a budget-friendly price.
SQL Server 2016 offers major enhancements in performance, capacity, data security, high-availability, BOYD support, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite expertise to help companies to migrate efficiently to a productive communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for access to a SIP PSTN trunk.
To provide cost-effective network services for small businesses, Progent has developed comprehensive IT outsourcing plans that offer small offices fast access to technical help without forcing you to hire, educate, and manage an expensive full-time computer support staff. Progentís IT outsourcing packages offer you an economical alternative for creating a secure and robust environment for your favorite Windows business productivity applications including Office XP and Microsoft Office 2003.
Progent can provide cost-effective online support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progent's Check Point experts can show you how to select and configure Check Point Software Firewall software and hardware based on Check Point Software's security platform to provide an economical and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a single stop for continuing technical support, maintenance, education, and consulting expertise.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent can provide remote and onsite consulting to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive BI environment. Progent's BI experts can assist your company to maintain your current BI environment, assist you to migrate databases and applications from a discontinued reporting platform to a modern solution, and deliver custom remote training to meet your specific requirements. Progentís management reporting consultants offer expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Office 365 is Microsoft's growing family of client productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles intended for customers ranging from individuals and home offices to enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent's ProSight family of managed IT services are geared to provide organizations who have minimal internal network support teams with affordable help from enterprise-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate network maintenance expenses, smart automation of common management tasks, continual absorption of the latest technology, smooth transition from legacy technology to modern solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT experts, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.
Cisco's PIX firewalls have reached end of life and Cisco might not support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should move up to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller products. Progent can provide support for both physical and software-based wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.
Progentís expert software programmers, database architects, and project managers can help enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing relational database architects and programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with additional applications like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can help businesses to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.
Microsoft WSUS allows network administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support staff can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.