Additional Topics of Interest

Specialists Microsoft SMS Server
SMS Migration Support and Help

Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and IT products to keep your IT computer system protected.

Wi-Fi 6 LAN controller Support
Remote Troubleshooting prime infrastructure

Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.

Duo Multi-factor Authentication Online Consulting
Two-factor Authentication (2FA) Network Consultants

Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.

Specialists Virtual Server Private Cloud Hosting
Private Clouds for Small Businesses Consulting Services

Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of network equipment and facilities while benefiting the highest levels of system reliability and security.

Consultant Services SCCMM 2016
System Center 2016 Azure Integration Network Consultant

Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

At Home Workforce Helpdesk Computer Consultant
Telecommuter Helpdesk Technical Support Services

Progent offers small and medium-size businesses overflow or comprehensive Help Desk support services for teleworkers.

Largest Sun Solaris Configuration
Support and Setup Sun Solaris

Progent's Sun Solaris family support experts provide small and mid-size businesses and developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single source to help you create and maintain a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Microsoft Windows 7 Migration Consultants
Windows 7 Technology Professional

Progent's certified engineers can assist you to assess Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability operating in your environment. Progent can also show you how to assess the potential business benefits of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist you to plan and execute a non-disruptive migration to Windows 7 from a previous release of Microsoft Windows.

CRISC Certified Risk and Information Systems Control Analyst Professionals
Consultant Services CRISC Certified Risk and Information Systems Control Architect

Progent offers the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.

Cisco VTC Consulting Services
Polycom Video Conferencing Engineers

Progent offers the services of an accredited consultant with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to build and troubleshoot a network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.

Helpdesk Outsourcing Services IT Consultant
24/7/365 Desktop Help Desk Services IT Services

Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

Dynamics GP Great Plains Software Computer Consultants
Online Consulting Great Plains Migration

Microsoft Dynamics GP allows you to expand and manage your company better by delivering easy availability of decision-driving information and a fast return on investment. Dynamics GP offers major business benefits such as its ability to expand the reach of your company, handle your financials, automate financial processes, unify processes across your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to set up and manage a robust, safe server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.

Problem Escalation Through Teamwork Consulting Services
Access to External Support Databases Computer System Consultant

Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the front lines of network support, executing a broad range of technical tasks for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This ensures that you get not only world-class technical help, but also a support engineer with field-tested approaches for using technical knowledge to resolve real-world IT problems rapidly.

Windows Server 2022 Storage Spaces Direct Specialists
Windows Server 2022 migration Technology Consulting

Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.