Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite support for end-of-life and current Wave 2 Aironet wireless access points and Progent can help you to plan and maintain Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
Progent's Data Center engineers can show you how to select fault-tolerant data centers that meet the particular needs of your business. High availability collocation sites are particularly attractive to small businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic level of fault tolerance is too costly for most small organizations. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and support services.
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory, operations, project management, procurement, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central consultants can assist you to maintain your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment model.
If your office network combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows integration assistance services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtual network while reducing the cost of equipment and support and simplifying administrative tasks.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Sun Solaris family support services provide small companies and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with a convenient single source to help you build and maintain a secure and robust mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's seasoned group of IT consultants and subject matter specialists have years of experience delivering online and onsite assistance for businesses of all sizes who want to incorporate Android phones and tablets into their information systems so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve technical problems that span numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online consulting to help you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones to maximize their business value.
Progent has extensive experience delivering a full-spectrum of online network support and urgent repair services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing expert remote network consulting and has delivered network solutions to clients in every state. Remote support eliminates travel costs and solves problems more quickly than onsite support.
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, supports popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to address the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical product.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
CISSP Certified security Systems Engineer Consultancy
Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and antivirus aggregation offering. Progent’s certified e-mail security professionals can show you how to devise an email security strategy that incorporates spam filtering and anti-virus products and policies.
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management team and users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s complete family of products targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user certification, authorization, and accounting from a graphical Web interface.
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Progent can assist you to design, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, works with all leading public clouds, and permits you to build a data protection solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user miscues, computer glitches, malicious insiders, and external assaults such as ransomware. For details, see ProSight DPS 360 Backup solutions.
Progent provides the help of Microsoft and Cisco-Certified IT support professionals to show clients economical alternatives to help companies maximize the benefits of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's expert consultants can help you improve your network's e-mail infrastructure, protection, availability, throughput, and IT administration.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent has little competition. Small companies who work with trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and productive.
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers, network appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's Mac support engineers can assist you with a wide range of system foundation areas such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless networking. For business networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of planning, configuring, and supporting a network architecture that is reliable, safe, productive and supportive of your business objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's expert solution designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your organization without losing the benefits of Windows integration. Progent can also provide help with a selection of development technologies that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, reducing the difficulty of designing, deploying, administering, and using company data and analytical programs on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified control of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT environments that span local offices, data centers, and cloud resources.
Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate IT products to improve business operations so they match better with your corporate objectives. Your company can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers without adequate internal resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
SQL Server 2014 includes major improvements in critical areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite services including planning, deployment, administration, troubleshooting, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Progent's Microsoft certified consultants can assist you to pilot Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent's consultants can also help you to estimate the potential strategic advantages of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive upgrade to Windows 7 from a previous version of Windows.