For Information Networks: CISSP-certified Cybersecurity Consultants
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Les Kent has a 35-year track record of effective network integration, executive administration, sales, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a network designer, software developer, project manager, deployment expert, and problem solver for small businesses, new ventures, and global enterprises.
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 environment to support your changing business needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Progent's certified consultants can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, conduct test installations to verify Hyper-V's compatibility with your production software, assess your network architecture for optimal operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to monitor and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, establish and test business continuity processes that optimize system availability, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and within budget.
Progent provides small businesses two ultra-affordable security evaluation scanning packages that include, for a set fee, remotely managed scans of your network security profile which are analyzed by professional information security engineers who interpret the results of the remote scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while offering enterprise-quality assessments of your IT network's vulnerability to attack.
Progent is one of the most expert information technology consulting firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that spans your on-premises and cloud resources and protects any user at any location with any device.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent offers remote guidance from NetDocuments experts who can assist legal departments and law firms to plan, configure, administer, tune, or debug a document management system (DMS) environment powered by NetDocs.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, turning raw data into useful understanding of your business.
Windows Active Directory demands significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in designing, integrating, and troubleshooting complex Enterprise AD projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta software configuration objects in online Active Directory systems, and fixing failed installations of AD and Active Directory-associated applications.
If you have a company information system with 10 to 50 network clients, Progent's IT outsourcing services save your business from over-reliance on single independent service provider while giving you affordable and reliable access to high-quality technical expertise. By providing IT support service when you need it, providing specialized knowledge for critical applications, offering value-added support such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an economical way for maximizing the business value of your small business information system. Progent is the smart way for small businesses to create and support a robust and secure information network and to have fast access to the skilled support ordinarily restricted to enterprises who are able to support a sizeable in-house IT group.
Progent's CISSP-certified network security consultants can help organizations of any size with any facet of IT security. Progent can help implement efficient security solutions that guard a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing IT resources spread across multiple physical sites and various clouds.
Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, in the trenches of network support, performing a broad range of technical projects for an extensive array of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its support staff. This ensures that you get not only expert technical skills, but also a consultant with field-tested methods for using computer knowledge to solve actual network problems efficiently.
Progentís Microsoft-premier consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of upgrading to 64-bit PC desktop computing, design an affordable migration strategy that reduces operational interruptions, and deliver inexpensive, expert online support to assist your company to install 64-bit PC desktop software and application programs on your existing computers.
Progentís Microsoft-certified consultants can provide small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or customers to access, organize, distribute and interact with relevant information, documents, and software and to communicate with one another. It allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services join workers, customers, workgroups and projects with the information theyíve created in a way that makes data easy to find, download and apply.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle challenging problems.
If your business computer system mixes Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high availability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence support offerings include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect key areas including ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks related to your SharePoint 2013 deployment.
Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix technology and can help you design, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Progent can assist your company to plan and execute a smooth transition from a Solaris-based information system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your data and reduce productivity disruption by developing an effective migration plan that protects your current assets in Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of existing environment, migration planning and testing, MS Exchange migration expertise, information and application migration, and server and storage system transition and economization.
Progent offers the services of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outbound email filtering to let you fix your e-mail system and define and regulate corporate email policy.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
SQL Server 2016 offers major improvements in performance, capacity, data security, availability, mobile computing support, plus integrated BI. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist businesses of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
VMware's NSX virtual network technology allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a DR system powered by VMware SRM and VMware NSX.
Progent's certified Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast return on investment and enables improved business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with each other and with other core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with different versions of Office and can provide live online training to individuals or groups.
Progentís Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
For mid-size companies who need IT support, Progent can deliver a variety of options such as on-site help, on-line assistance, phone-based Help Desk, round-the-clock support with remote system monitoring, emergency staffing, business relocation services, application development, and professional consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers expert onsite support for solving network problems quickly and affordably.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can help you to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Progent can provide cost-effective online consulting to assist your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT staff how to use new administration utilities, and provide continuing consulting and technical support via affordable options including Help Desk Call Center support and remote technical support.
Remote management cards offer network administrators complete control of a server without the need for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical support. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progentís Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP tool built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the capability you currently require, with the option to add users and increase functionality when necessary. Progentís Microsoft Dynamics GP consulting engineers can show you how to install, configure and administer the current release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
Progent's CCIE-certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Progent provides national online technical support and troubleshooting services for companies that run macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's consultants can provide Mac clients a variety of IT services including desktop support, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or moving to iCloud services. Remote IT help offers optimum return for your information technology budget by protecting user efficiency and shortening the time charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to handle the majority of IT issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist you with the most difficult network issues.
Progent provides small and mid-size businesses expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security objectives while sticking within your spending limits.
Progent can provide remote and on premises expertise to help you with any facet of BI reporting ranging from debugging or modernizing reports to designing and implementing an advanced business intelligence solution. Progent's BI consultants can assist your company to support your current BI system, help you to migrate reports from a legacy reporting platform to a modern one, and provide custom remote training to meet your individual needs. Progentís management reporting consultants offer expertise in all popular business intelligence reporting and visualization platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Progent's Microsoft consultants can provide advanced support in implementing, using and troubleshooting any edition of Project Server and can deliver a wide variety of affordable remote consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and customized webinar training classes.
Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are billed just for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for support services provided during normal business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you won't be forced to allow simple problems to fester.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution following best practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers national online technical support and troubleshooting services for companies that run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft products. Progent's experts offer Mac users a variety of IT services including desktop assistance, migration to the latest edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote technical support provides maximum leverage for your information technology dollar by extending client efficiency and limiting the hours billed for network repair services. Sophisticated online support tools and experienced service specialists and consultants allow Progent to solve most network problems without squandering time and expense by traveling to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISM premier security professionals to help with the toughest network issues.
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that allow you to analyze your business more thoroughly, turning raw information into useful understanding of your business.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, lessening the difficulty of creating, deploying, administering, and using company data and analytical programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing Call Center support services.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.