For small business network systems located in the state of Colorado, Progent's Microsoft certified engineers can provide phone assistance and remote troubleshooting to solve your computer network troubles quickly and affordably. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems without the cost and delays associated with onsite service dispatches. In case your Colorado company is situated beyond the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical projects for a broad range of customers. This means you obtain not only the technical competency needed for the job, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest level of availability and expandability and is also simple to move to any data center. Progent's Private Cloud hosting services are built upon mature virtualization architectures that allow small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Ransomware Forensics Analysis Services
Progent's ransomware forensics services involve discovering and describing the ransomware attack's storyline throughout the targeted network from beginning to end. Progent's ransomware forensics consultants can capture the evidence of a ransomware attack and carry out a detailed forensics investigation without slowing down the processes required for business resumption and data recovery. You can utilize Progent's post-attack ransomware forensics documentation to combat subsequent ransomware attacks, validate the recovery of lost data, and comply with insurance and governmental requirements

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security services covered within GIAC accreditation such as evaluating network security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

Cloud Consulting Services for Telecommuters
Progent can help small and medium-size businesses to provide their offsite workers with secure and efficient access to cloud resources. For details about ways Progent can help companies to set up robust Cloud access for their teleworkers, see cloud integration expertise for teleworkers.

Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel consultants can assist your company to create advanced Excel-powered programs or provide 1-on-1 education in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to create and maintain a safe, dependable IT infrastructure to support your Microsoft Excel applications. Progent's SharePoint Server consultants can show your company ways utilize Excel Services to extend the power of Microsoft Office Excel by incorporating interactive spreadsheets into business information dashboards and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to exchange information between Microsoft 365 Excel and other platforms by delivering expertise like Dynamics GP/Great Plains custom programming and MS Dynamics 365 Business Central/NAV ERP software support.

Mac Support Services
Progent's experts offer Mac users a variety of services including online Mac desktop help, expertise with Mac applications, Outlook for Mac and Exchange Server consulting, Mac security and connectivity engineering, integration between Mac and Microsoft Windows environments, and individual training. For IT networks based solely on Apple macOS and OS X or for environments incorporating a combination of Apple macOS and OS X, Linux, and MS Windows-based servers and desktops, Progent has the experience and depth to deal with the complexity of architecting, configuring, and supporting a network solution that is dependable, protected, efficient, and aligned with your company's objectives.

After-hours Online Technical Support
Progent's affordable after-hours online technical support program provides companies round-the-clock availability of remote technical support from Progent's TRC. Support services available outside standard business hours include fixing problems with Microsoft server products, MS Windows desktop troubleshooting, help with MS Office programs, network and system backup/restore, and basic routing and switching help for Cisco networking products.

Virtualization Consulting
Virtualization techniques enable IT organizations to maximize utilization, streamline network operations, and enhance workload availability and security. run multiple virtual servers on a single physical processor. Common usage scenarios for virtualization include hardware consolidation, inexpensive hosts for applications that require outdated OS software, and economical quarantining of software programming or testing environments from on-line ones. Progent's virtual server consultants offer Windows 2022 Hyper-V Virtual Server consulting, Microsoft Windows 2019 Hyper-V Virtualization planning and deployment, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, VMware vSphere deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to maximize speed, dependability and manageability while simultaneously lowering costs; suggest and verify business recovery strategies that minimize productivity loss in the event of a catastrophe; and deliver continuing maintenance, repair, and consulting assistance as virtualization technology evolves.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the network security services addressed under GIAC accreditation including evaluating network vulnerability, incident management and response, traffic analysis, web application security and SIEM solutions for compliance with government requirements for reporting security events.

Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center is committed to providing the best level of online computer support services offered anywhere for both urgent and standard problems. For urgent problems that affect multiple users, crucial people, or a mission-critical application, the TRC is set up to engage within an hour. For standard issues, the TRC is committed to respond in two hours or less. Under any circumstance, your ticket will be generated quickly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will check with you regarding each resolved issue to confirm you are comfortable with the resolution and willing to close out the ticket. Find out more details about Progent's TRC Customer Commitment.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller solutions. For details, visit Catalyst Wi-Fi controller expertise.

Linux Support Services and Linux/Windows Integration
If your business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that allows all your platforms to coexist for easy management, transparent data exchange, fault tolerance, high performance, and tight security. If you are creating Linux applications within an environment that includes Microsoft Windows-powered servers, workstations, and applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of expertise.

Get in Touch with a Progent Computer Consultant
To see how you can access a Progent computer support expert for online or on-premises expertise, phone 1-800-993-9400 or visit Online Network Support.



An index of content::

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to provide rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned network experts can help you to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to verify compliance with industry standards and government mandates.

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