For office networks located throughout the state of Colorado, Progent's Microsoft and Cisco qualified consultants can provide online support and troubleshooting to fix your computer system problems quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and repair computer network problems while avoiding the expense and delays normally associated with in-person service dispatches.
If your Colorado business is situated beyond the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer support options may be limited in technical expertise, or not available during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of clients. This means you get not just the technical know how needed for the job, but a consultant with field proven methods for applying those skills to deliver affordable network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide advanced online consulting for business continuity planning, testing, and training to help your company to prepare for possible catastrophes, reduce service disruption for your vital IT functions, avoid data loss, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and network support staff to perform business impact analysis, identify dependencies, specify the resources needed to run your organization, prioritize business-critical network functions and specify acceptable restoration times, qualify colocation sites, set up safe remote access capability for key workers, implement emergency notification mechanisms and assign duties for personnel, write a comprehensive recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.
World-class Cisco Support from Experienced CCIE-certified Consultants
Progent offers easy, immediate, and affordable access to Cisco CCIE engineers. CCIEs are recognized networking experts who earn this top-level classification only through intense examination by Cisco. CCIEs are able to resolve the most complex problems associated with network design, setup, repair, and support. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising fixes or obtaining software updates to resolve problems. Progent can provide fast contact with a CCIE by phone so you can receive instant help for tough network troubles that are impacting worker efficiency but are outside the expertise of your local network service providers.
In-depth Expertise in Microsoft's Popular Server Software
Progent's group of IT consulting experts can assist large organizations to architect, deploy, and manage major rollouts of key Microsoft technology by providing support such as Microsoft Active Directory configuration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business planning and deployment consulting and Microsoft Lync Server 2013 management, plus Microsoft SQL Server 2016 integration and SQL Server 2014 programming. Progent has helped some of the world's largest organizations to integrate solutions powered by Microsoft servers and offers branch office consulting services for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or major cities across the U.S.
Wide and Deep Expertise with Business Networks
Progentís team of over 100 network experts means customers benefit from the leverage of over a thousand years of cumulative background and collective information to resolve the most vexing IT problems. Progentís accredited information technology engineers possess the experience to identify solutions fast and implement them affordably.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent offers access to a NetApp MetroCluster expert who can help you to plan, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and regulatory requirements.
Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing maps, T1, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing tables, and line settings; upgrading router's IOS image; validating router failover; fixing VPN tunnel problems; producing a network diagram and documenting configuration; plus policy and fault tolerance planning.
Progent's Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that offers fast ROI and promotes improved business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues between various versions of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individual users or groups.
Extended Hours Online Technical Support
Progent's affordable after-hours online support program provides clients 24x7 availability of online support from Progent's Technical Response Center. Services offered beyond standard work hours include fixing issues with Microsoft-based servers, Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching support for Cisco networking products.
Microsoft Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, removal of test software configuration objects in on-line Active Directory environment, and fixing of unsuccessful installations of Active Directory and AD-dependent software. Progent is also skilled in using advanced AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important issues including Active Directory naming standards, hierarchical model, IT administration structure, use and structure of group policy objects, as well as security and auditing definitions. Progent can also analyze the implications of alternate server and service implementations on functionality and performance. Progent can assist businesses to design and install configurations of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Read about Progent's complete ProSight portfolio of low-cost managed services for small and medium-size businesses.
Mac Support Services
Progent's experts can provide Mac users a variety of services including remote Apple macOS and OS X desktop support, help with Mac software, Office 365 Outlook for Mac and Exchange Server expertise, Apple macOS and OS X protection and network infrastructure consulting, co-existence between Mac and Microsoft Windows environments, and one-on-one training. For business systems based solely on Mac or for environments that utilize a mix of Apple macOS and OS X, Linux, and MS Windows-based servers and workstations, Progent has the background and knowledge to deal with the challenge of architecting, configuring, and supporting a network infrastructure that is reliable, protected, fast, and aligned with your company's goals.
Migration Consulting for Microsoft Skype for Business Server
Progent's Skype for Business experts offer remote and onsite expertise for companies of any size to assess the benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified data security experts can assist you design and verify a security environment for your Skype for Business solution that meets regulatory requirements.
Data Backup Expertise
Progent's backup and restore consultants can provide consulting support for a broad range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent supports leading backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as an affordable and fully managed service for reliable backup and disaster recovery.
Talk to a Progent Network Consultant
To see how you can access a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Online Computer Help.