For business network systems located in the state of Colorado, Progent's Microsoft and Cisco qualified consultants can provide online help and troubleshooting to repair your network issues fast and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to identify and fix IT problems while avoiding the cost and time delays associated with onsite service dispatches.

If your Colorado business is situated outside of the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby network systems support options may be limited in expertise, or not available during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progent’s group of network consultants average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.

Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level online expertise for disaster recovery/business continuity planning, testing, and education to assist you to respond to possible disasters, reduce service disruption for your vital IT operations, eliminate lost information, and meet regulatory mandates and contractual obligations. Progent's business continuity consultants can team with your executive and network administration staff to perform risk and business impact analysis, identify interdependencies, identify the resources needed to operate your organization, determine crucial network functions and specify allowable recovery times, qualify colocation sites, set up safe offsite connectivity for crucial workers, plan emergency notification systems and define duties for personnel, write a comprehensive recovery and test plan, and provide training for key people to carry your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build an affordable disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure cloud.

Cisco Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, is the foundation of Cisco's collaboration platform. Unified CM and Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any aspect of CUCM support and troubleshooting in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Desktop Support Services
Progent offers a broad array of cost-effective support services to assist your company to deploy, integrate, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 migration support, Windows 8.1 integration, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit operating system expertise.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a variety of network consulting services to assist organizations of any size to support, manage, and repair environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and keep compliant with industry privacy standards and government mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about Progent's complete ProSight family of affordable managed services for small organizations.

64-bit Processing Migration Support Services
Progent’s 64-bit migration experts can assist you to enhance your servers and workstations affordably from 32 to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, plan a cost-effective upgrade strategy that minimizes operational interruptions, and offer timely remote help to assist your company to install 64-bit operating systems and application software on your current hardware. Progent's Microsoft-certified consultants can assist you to integrate the 64-bit editions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Office Excel.

Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, corrupted AD objects, cleanup of legacy application configuration objects in production AD environment, and restoration of failed installations of Active Directory and AD-enabled software. Progent is also experienced in working with advanced Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address key issues such as Active Directory naming conventions, hierarchical structure, IT management structure, selection and structure of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the implications of alternate server and service configurations on capability and performance. Progent can help businesses to plan and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Upgrade Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants offer online and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security environment for your Skype for Business solution that meets regulatory requirements.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the security disciplines covered within the GIAC certification including evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web-based application security and SIEM solutions for compliance with regulatory mandates for promptly reporting incidents.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.