Business Continuity Support
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's Microsoft and Cisco-certified engineers can assist you to create an affordable, zero-downtime information network that addresses key challenges covering a wide array of infrastructure technologies and operations such as:
Disaster Recovery Planning
Progent's business continuity professionals can show you how to create a disaster recovery plan in order to resume network functionality in the event of an IT system disaster. Progent can help you to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop system architecture that takes into account availability issues covering a wide range of network technologies and procedures. To read more, go to Business Continuity Consulting.
Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point. To read more, visit Microsoft Windows Server 2016 Disaster Recovery Expertise.
Windows Server 2012 Failover Clustering
Windows Server 2008 R2 brought world-class fault tolerance and system recovery to Microsoft's clustering solution. Windows Server 2012 R2 adds to this technology and delivers significant improvements offering more expandability, non-stop disk storage availability for server applications, streamlined management, quicker failover, and additional options for architecting failover clusters. For more information, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable process for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery system to show adherence with industry standards and government requirements.
Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing products for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP. To find out more, see Fault Tolerant Load Balancing.
Fault Tolerant Colocation
Progent's Data Center professionals can show you how to find high availability data centers that meet the particular requirements of your business. Fault tolerant collocation sites are particularly attractive to small and mid-size organizations because of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum degree of fault tolerance is too costly for typical small organizations. Progent is ready to show you how to get all the advantages of 24x7 Internet data centers by offering a full range of consulting and support services. To learn more, visit High-Availability Colocation Consulting.
Non-stop Inter-office Networking
Progent’s inter-site connection engineers can help companies achieve fault tolerant inter-site connections via fully redundant networks featuring automatic failover. Progent’s Cisco-premier CCIE network engineers can plan and implement high-availability Inter-office networks supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical non-stop interoffice connectivity. To read more, go to Non-stop Interoffice Networking.
Non-stop Internet Access
Progent's Cisco-certified IT experts can help you design an economical, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a wide array of high availability Internet access solutions including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most advanced techniques for high availability Internet access to implement a cost-effective, completely redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access. To learn more, visit Fault Tolerant Internet Access Architecture.
Backup and Restore Solutions Consulting
Progent can provide economical online support from consultants skilled in a broad range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide expertise for all major data protection products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist you to install, enhance, or troubleshoot backup/restore solutions for a variety of environments including on-premises, remote, cloud, or hybrid. To read more, go to Backup and Restore Technology Consulting Services.
Microsoft System Center Data Protection Manager Backup and Restore Consultants
Progent's certified Microsoft SCDPM support professionals can help your company to develop an effective workplace recovery strategy, design an affordable fault-tolerante network infrastructure, install a Microsoft SCDPM-powered recovery system, comprehensively test your DPM system, train your administrative personnel or local service providers how to maintain System Center Data Protection Manager, or provide complete information technology support outsourcing including remote hosting of virtual or physical SCDPM machines in Progent's data center. To learn more, see System Center Data Protection Manager (SCDPM) Consulting.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Certified Consultants.
Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take offers a selection of tools designed to deliver small and midsize companies a variety of affordable solutions for replicating and recovering vital workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive backgrounds incorporating Double-Take technology into small company IT systems to achieve a high state of availability and disaster recovery capability at a budget-friendly cost. For details, go to Consulting for Double-Take Solutions for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and provides high-level application support for a wide variety of business applications, Progent is able to assist clients to arrive at comprehensive IT solutions that optimize the business value of your network. As a Registered Partner for Cisco, Progent can provide the services of premier engineers and specialists with experience in designing, deploying and maintaining networking environments built on Cisco products. The depth of Progent's technical know-how and Progent's familiarity with the needs of small businesses make Progent a great resource for building and running an affordable, dependable information system.
Other Credentials Earned by Progent's Cybersecurity and Information Assurance Consultants
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
An index of content::
Windows Server 2008 DirectAccess Integration Support
24x7 Windows Server 2008 R2 Help and Support
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout plans, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to run new administration utilities, and provide ongoing consulting and technical support via low-cost options including Help Desk Call Center service and online technical support.
Remote Support Network Engineers Full-Time Job
Virtual Office Microsoft Consulting Career Opportunities
Progent's productive atmosphere will make you a better professional by enhancing your technical skills and increasing the loyalty of your customers. Progent delivers this commitment by attracting the top consulting experts for you to operate with, offering an advanced system architecture, using specialized software tools to enable the highest quality of support, and by optimizing our business models for finding and maintaining clients.
Meraki Access Point Management Computer Consultants
Largest Meraki MR72 Access Point Remote Technical Support
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for streamlined management.
Exchange Server 2000 Upgrade Online Troubleshooting
Microsoft Upgrade Exchange 2000
Progent is among the most expert information technology consulting companies for creating email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Catalyst 9115 Access Point Professional
Catalyst 9100 Series Access Point Technology Consulting Services
Progent's Cisco Catalyst 802.11ax Access Point consultants can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
24/7/365 Branch Offices Computer Consulting
Branch Office Setup and Support
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that need IT help with the responsiveness associated with with small organizations but which offers professional client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a sales office situated anywhere in California or any region served by Progent's engineers, Progent can offer a wide range of in-person and on-line network support services and system design expertise.
Telecommuting Network Consultants Contractor Jobs
Network Engineer Freelancing Job
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting our customers will expand your abilities via interaction with Progent's team of motivated, world-class consulting experts. Progent's focus on offering IT consulting and technical help to small businesses will offer you the opportunity to consult in depth with decision makers and add tangibly to the growth of dynamic organizations. In addition, Our virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to allow you to deliver speedy solutions when you take on business-critical issues.
Support Outsourcing Cisco AnyConnect
Computer Engineer ASA Firewalls
Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.
CCDP Expert Certified Help and Support ASA 5500 Firewalls
Immediate Cisco ASA 5500 Technical Consultant
Progent's CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Professional SharePoint Server 2010
SharePoint Server 2010 Integration Services
Progent's Microsoft-certified consultants can provide cost-effective online support and programming services to help you to design, implement, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise-wide search engines, workflows, and other tools to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Small Office Migration Firm
Computer Consulting Firms Small Office
Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad array of products and technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent provides online support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network problems, plus the assistance of CISSP-qualified security engineers to handle complex security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.
SCDPM 2012 Troubleshooting Professionals
Microsoft Data Protection Manager 2012 Technology Consulting Services
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to design, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
7800 Series IP Phone Integration Services
Cisco VoIP Phones and CallManager Engineer
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Telecommuter Collaboration Configuration
Support and Integration Teleworker Collaboration Software
Progent can help small and mid-size organizations to implement collaboration applications to permit their at-home employees to engage in productive teamwork with colleagues and clients.
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