Workplace Recovery Support
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's certified consultants can help you to implement an efficient, zero-downtime IT architecture that resolves critical challenges encompassing a wide array of infrastructure technologies and operations including:
Business Continuity Planning
Progent's disaster recovery planning consultants can show you how to create a business continuity plan that will allow you to resume IT functionality in case of an information system catastrophe. Progent can help you to define a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability system architecture that takes into account availability issues involving a wide array of network technologies and procedures. For more information, go to Workplace Recovery Consulting Services.
Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced important improvements in capacity, throughput, management, cybersecurity, application compatibility, Linux co-existence, container networking, and hybrid integration of on-premises and cloud-hosted resources. Headline enhancements of Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud deployments, System Insights for taking advantage of modern predictive analytics to control on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets for creating and managing massive non-stop scale-out clusters, and Storage Migration Service for simplifying the migration from outdated versions of Windows Server. For details, visit Microsoft Server 2019 High Availability Failover Clustering Help.
Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness. For more information, go to Microsoft Server 2016 Disaster Recovery Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and administer a disaster recovery system powered by VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster consultant who can assist you to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show compliance with information assurance standards and regulatory requirements.
Fault Tolerant Load Balancing
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as Cisco Content Engine. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To find out more, see High Availability Load Balancing.
High-Availability Data Centers
Progent's Data Center engineers can help you identify zero-downtime data centers that meet the specific requirements of your company. High availability off-site data centers are especially attractive to small and mid-size companies due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a basic level of fault tolerance is too expensive for typical small companies. Progent can show you how to reap all the benefits of high-availability colocation facilities by providing a complete array of engineering and maintenance services. For more information, see Fault Tolerant Data Centers Expertise.
Non-stop Inter-office Networking
Progent's multi-site network infrastructure professionals can help companies create fault tolerant multi-site connectivity solutions by means of redundant networks featuring transparent failover. Progent's Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking. To read more, go to Non-stop Interoffice Connectivity.
24x7 Internet Connections
Progent's Cisco-authorized network professionals can show you how to build an affordable, high availability Internet configuration solution that can deliver non-stop Internet connectivity via a broad range of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the most up-to-date technology for high availability Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability. For details, see Non-stop Internet Access Architecture.
Backup and Recovery Solutions Consulting and Support Services
Progent can provide economical remote support from engineers with expertise in a wide range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide expertise for leading backup platforms including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud, or hybrid. For details, see Backup and Recovery Solutions Consulting.
System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's expert Microsoft System Center Data Protection Manager consultants can assist your company to create a practical business continuity plan, design a cost-effective fault-tolerante IT architecture, deploy a Microsoft SCDPM-based recovery solution, comprehensively validate your DPM system, train your administrative staff or regular consultants how to manage System Center Data Protection Manager, or provide complete IT support outsourcing including remote housing of Microsoft System Center Data Protection Manager machines in Progent's secure data center facility. To find out more, go to System Center Data Protection Manager Consulting.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.
ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for enhanced protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup. For details, visit Altaro VM Backup consulting services.
ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers simple archiving but does not have native support for crucial data protection capabilities like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a full-featured platform for automatic backup and rapid restoration of all your company's M365 mail, Microsoft Teams Chats, SharePoint sites, OneDrive files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service solution that defends M365 apps against data loss or corruption caused by user or system mistakes, malicious deletion, and cyber attacks such as ransomware. For details, see ProSight DPS 365 Total Backup solutions for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services ECHO to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS ECHO managed cloud backup and recovery.
ProSight MSP360 Backup Solutions
Progent's data protection experts can assist you to create, implement and debug a backup solution based on MSP360 technology. MSP360 offers file or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and permits businesses to create a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight MSP360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human miscues, system glitches, malicious insiders, and external assaults such as ransomware. For details, go to ProSight MSP360 Backup solutions.
Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take Software offers a selection of products intended to provide small companies a range of cost-effective alternatives for replicating and restoring business-critical applications including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating Double-Take Software technology into small company IT networks to achieve an advanced state of fault tolerance and business continuity readiness at an affordable cost. For details, visit Consulting for Double-Take Solutions for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified AI Cloud Partner and offers high-level application expertise for a broad variety of small business software programs, Progent is able to help clients to find efficient information technology solutions that optimize the productivity of your network. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with expertise in designing, configuring and troubleshooting networking solutions built on Cisco technology. The depth and breadth of Progent's IT know-how and Progent's sensitivity to the requirements of small companies make Progent a great partner for building and maintaining an affordable, dependable information system.
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
An index of content::
Enterprise hybrid cloud integration Engineer
Multiple cloud integration Services
Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets along with one or more cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Exchange Server 2003 Network Engineer
Exchange 2003 Server Upgrade Engineer
Progent's Microsoft-certified engineers offer technical support and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include system design, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
SQL Server 2019 Always Encrypted Consulting Services
SQL Server 2019 Reporting Services Specialists
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in system design and deployment, application programming, database administration, and network security.
24/7/365 wireless LAN controller Integration Support
3504 wireless controller On-site Technical Support
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Hermes ransomware hot line Engineer
Egregor ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Engineers SQL 2008 Analysis Services
Top Ranked Microsoft SQL 2008 On-site Support
Progent's Microsoft-Certified SQL Server consultants can provide a range of support services to assist small and midsize companies to design, configure, administer, and repair Microsoft SQL Server 2008 systems so that they get the optimum business advantage from this advanced information management platform. In addition, Progent can provide consulting expertise for system infrastructure, company-wide security, and application programming to increase the strategic advantage of your information network.
24/7 Endpoint patch management Engineers
Patch management Professional
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Phone Support Online Help
Remote Support Services 24x7 Support
For mid-size businesses who need IT consulting services, Progent offers an array of options including on-site service, on-line support, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, site relocation support, application programming, and expert consulting. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers expert in-person help for solving technical issues quickly and economically.
Offsite Workers Data Protection Computer Consultant
Remote Workforce Data Protection Online Support Services
Progent can assist small and medium-size companies to design, deploy, verify and maintain backup/restore systems for telecommuters.
Select Topic: