Disaster Recovery Support and Service
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's Microsoft and Cisco-certified consultants can help you to implement an efficient, high-availability system that resolves key challenges covering a broad array of networking technologies and processes including:
Workplace Recovery Planning
Progent's disaster recovery planning engineers can show you how to create a business continuity plan in order to resume IT functionality in case of an information system disaster. Progent can assist you to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, fault-tolerant system solution that addresses availability issues covering a broad array of infrastructure technologies and procedures. To learn more, visit Disaster Recovery Consulting.
Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced significant enhancements in scale, throughput, management, security and compliance, application compatibility, Linux support, container networking, and hybrid combinations of local and cloud assets. Headline new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of advance predictive analytics to control local environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for creating and administering massive high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from outdated versions of Windows Server. To learn more, see Microsoft Server 2019 Fault-tolerant Failover Clustering Consulting.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness. For more information, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for restoring services quickly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and administer a DR system based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show adherence with information assurance standards and government requirements.
High Availability Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. Non-stop load balancing solutions for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. To read more, see High Availability Load Balancing.
Fault Tolerant Colocation
Progent's Data Center professionals can help you find zero-downtime data centers that meet the particular requirements of your business. High availability colocation sites are particularly attractive to small and mid-size businesses due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the advantages of 24x7 colo centers by providing a full array of engineering and support services. For details, visit High-Availability Internet Data Centers Solutions.
Failsafe Branch Office Connectivity
Progent's interoffice connectivity consultants can help businesses achieve fault tolerant multi-site connectivity solutions by means of redundant networks with automatic failover. Progent's Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice connectivity. To read more, go to Non-stop Interoffice Networking.
High Availability Internet Connections
Progent's Cisco-authorized network consultants can show you how to design an affordable, fault tolerant Internet connection architecture that can deliver non-stop Internet access through a broad range of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the most advanced technology for fault tolerant Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections. For more information, go to Non-stop Internet Access Solutions.
Backup and Restore Technology Consulting Experts
Progent offers economical online support from consultants with expertise in a wide array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent offers consulting support for leading backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to design, upgrade, or troubleshoot backup/restore solutions for a range of environments including on-premises, remote, cloud-based, or a mix. For more information, see Backup and Restore Technology Consulting and Support Services.
Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's certified System Center Data Protection Manager consultants can help your company to develop a practical disaster recovery plan, design a cost-effective fault-tolerante network infrastructure, deploy a System Center Data Protection Manager-based backup and restore solution, comprehensively validate your system, train your administrative staff or local service providers how to manage System Center Data Protection Manager, or provide complete information technology outsourcing services including off-site housing of Microsoft SCDPM machines in Progent's data center. To find out more, see System Center Data Protection Manager (SCDPM) Consulting.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to design, configure, operate and repair a BDR system built on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting.
ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup supports advanced capabilities such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and offers a broad range of online or on-premises services to assist you to plan, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup. For details, go to Altaro VM Backup consulting services.
ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not have integrated support for vital data protection capabilities like Exchange backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for automatic backup and quick restoration of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup delivers a budget-friendly backup-as-a-service (BaaS) alternative that protects M365 apps against data loss or corruption resulting from human or software mistakes, malicious corruption, and malware assaults such as ransomware. For more information, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services ECHO automates your backup activities and enable rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight DPS ECHO to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight DPS ECHO managed cloud backup and recovery.
ProSight MSP360 Backup Services
Progent can help your company to create, deploy and debug a backup solution based on MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical machines, supports all leading public clouds, and allows you to create a backup ecosystem with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight MSP360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and malware attacks such as ransomware. For more information, visit ProSight MSP360 Backup services.
Consulting for Double-Take Software for Data Backup and Recovery
Double-Take offers a family of products intended to deliver small and midsize businesses a variety of affordable alternatives for replicating and restoring vital applications such as Microsoft Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive backgrounds integrating Double-Take products into small company information networks to create a high state of fault tolerance and business continuity capability at a budget-friendly price. For details, see Consulting for Double-Take Solutions for Data Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified AI Cloud Partner and provides specialized application expertise for a broad range of business software programs, Progent is able to help clients to find comprehensive IT solutions that optimize the business value of your network. As a Registered Partner for Cisco, Progent can provide the services of certified engineers and specialists with experience in architecting, implementing and managing infrastructure environments based on Cisco products. The extent of Progent's IT experience and Progent's familiarity with the requirements of small and midsize companies make Progent the perfect partner for building and running a cost-effective, dependable network.
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
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SCCM 2007 Application Deployment Configuration
SCCM 2007 Asset Inventory Technology Consulting
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to streamline administration, enhance security, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and reporting resource usage profiles to help you make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
Small Office Specialists
Top Quality Small Office Integration Consulting
Progent's Microsoft and Cisco premier network engineers can provide expert support for a broad range of products and technologies and can provide that assistance by phone anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest connectivity problems, plus the assistance of CISA and CISSP-qualified security engineers to assist with high-level security planning and troubleshooting. Progent has provided remote troubleshooting to companies in every state in the U.S.
ProSight Email Guard Content Filtering Service Consulting Services
Email Anti-fraud Intelligence Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Largest SUS Consultancy
24-Hour WSUS Technology Professional
Microsoft WSUS allows information technology administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
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