Business Continuity Consulting Support
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's Microsoft and Cisco-certified consultants can assist your company to design an efficient, high-availability IT architecture that addresses major issues encompassing a broad array of infrastructure solutions and operations such as:
Business Continuity Planning
Progent's disaster recovery planning consultants can help you design a disaster recovery plan in order to resume IT operations in the event of an information network catastrophe. Progent can assist you to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability system architecture that takes into account reliability issues covering a broad array of infrastructure technologies and procedures. To find out more, visit Disaster Recovery Consulting and Support Services.
Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important enhancements in capacity, throughput, management, security and compliance, app compatibility, Linux co-existence, container technology, and hybrid integration of local and cloud resources. Top new features of Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud deployments, System Insights for taking advantage of modern predictive analytics to manage on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for building and managing large high-availability scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated releases of Windows Server. To learn more, see Microsoft Windows Server 2019 High Availability Failover Clustering Help.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness. To read more, see Windows Server 2016 Disaster Recovery and Business Continuity Expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM.
NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist you to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery solution to verify adherence with information assurance standards and regulatory mandates.
Network Load Balancing
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To find out more, go to Fault Tolerant Load Balancing.
Non-stop Internet Data Centers
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that match the particular requirements of your business. High availability colocation sites are particularly appealing to small and mid-size businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to reap all the benefits of high-availability Internet data centers by providing a complete range of engineering and support services. To find out more, go to High-Availability Colocation Expertise.
Fault Tolerant Interoffice Connectivity
Progent's interoffice connection professionals can help companies create non-stop interoffice connections via fully redundant system architectures featuring automatic failover. Progent's Cisco-certified CCIE engineers can plan and implement fault-tolerant Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over offers economical 24x7 interoffice connectivity. To read more, see Fault Tolerant Inter-office Connectivity.
Non-stop Internet Access
Progent's Cisco-certified network consultants can show you how to create an affordable, high availability Internet connection architecture that can achieve 24x7 Internet access via a broad array of high availability Internet access solutions including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you utilize the most up-to-date technology for fault tolerant Internet access to create an affordable, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet access. For more information, see High Availability Internet Access Architecture.
Backup and Recovery Technology Consulting Experts
Progent offers affordable online access to IT engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent can provide help for all major backup platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to design, upgrade, or maintain data backup systems for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid. To learn more, go to Backup and Restore Technology Consulting Services.
Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting and Support Services
Progent's certified System Center Data Protection Manager engineers can assist your company to create an effective disaster recovery plan, design an affordable fault-tolerante network infrastructure, deploy a SCDPM-based backup and restore solution, thoroughly validate your DPM system, educate your administrative staff or local service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete IT outsourcing including remote housing of virtual or physical SCDPM servers in Progent's data center. To learn more, go to System Center Data Protection Manager Expertise.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to assist you to plan, configure, operate and repair a BDR system based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.
ProSight DPS Altaro VM Backup Solutions for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup includes high-end features like Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup. To find out more, see Altaro VM Backup certified consultants.
ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have native support for vital data protection capabilities such as Exchange Online backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich platform for automatic backup and quick restoration of all your organization's M365 mail, Teams Chats, SharePoint documents, OneDrive files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver comprehensive managed services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides a budget-friendly backup-as-a-service (BaaS) solution that protects M365 apps against data loss or corruption resulting from user or system error, malevolent deletion, and malware assaults such as ransomware. To find out more, go to ProSight DPS 365 Total Backup services for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS ECHO to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight Data Protection Services ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can assist you to design, deploy and debug a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from user mistakes, system errors, ill-intentioned users, and external assaults like ransomware. To learn more, go to ProSight DPS 360 Backup services.
Consulting for Double-Take Solutions for Backup and Recovery
Double-Take offers a selection of products intended to deliver small and midsize companies a range of cost-effective alternatives for replicating and restoring business-critical applications such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating Double-Take products into small company information networks to create an advanced state of availability and disaster recovery readiness at an affordable cost. To find out more, go to Consulting Services Double-Take Software for Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Partner and provides specialized application support for a broad range of small business software programs, Progent is able to help clients to arrive at efficient information technology solutions that substantially enhance the productivity of your network. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with experience in architecting, installing and troubleshooting infrastructure solutions based on Cisco technology. The breadth of Progent's technical know-how and Progent's appreciation for the requirements of small companies make Progent a great resource for building and running an affordable, dependable network.
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
An index of content::
Best Access Report Development
ASP Design Firm
For custom application development, Progent can supply software design experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Exchange 2003 Server Upgrade Network Consultants
Exchange 2003 Server Upgrade Online Support
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange installations or updates and can provide onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any region served by Progent's consultants.
Microsoft SBS Server Engineers
SBS 2003 Support and Help
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world experience designing and integrating seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience supporting computer networks based on Microsoft platforms. This experience ensures you results in deploying, managing, and maintaining network environments that include the Microsoft SBS Server suite of servers and applications.
IoT device patch management Engineer
Cisco switch patch management Consult
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Helpdesk for At Home Workers Technical Consultant
Remote Workers Technology Consulting Services
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Microsoft Office 365 Webinar Engineers
Live Online Microsoft Access Education
Progent's webinars provide small companies the affordability, convenience, and flexibility of online seminars plus the proven pedagogic methods of expert teachers who use advanced collaboration software to reproduce real-time, interactive classes. Progent offers online training for key desktop software including components of Microsoft Office such as Excel, Word, Publisher, and Outlook: MS Dynamics business accounting and reporting solutions including MS Dynamics GP; as well as additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Support Outsourcing
wireless IP phone upgrades Help and Support
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Help and Support Exchange 2013 EAC
Remote Technical Support Exchange 2013 Performance Tuning
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements favorably impact vital IT areas like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Integration Services
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Troubleshooting
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Microsoft Expert Remote Support Systems Management Server
Microsoft SMS Consulting Services
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it easier to copy system images, manage mobile devices, and operate management tools. In addition to advising you about techniques to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
24-7 Microsoft .Net Designers
Support Outsourcing Services Microsoft SQL Server 2017
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
CentOS Linux Configuration
24/7 Online Help Linux
If your company is producing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. By using smart network monitoring and by delivering online and on-site support when your business needs it, Progent represents an affordable way for managing an information system that features high availability, security, and performance. Progent's UNIX/Linux developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
FAQ about Computer Consultant Job Opportunity
Emergency Q and A about Cisco CCDA Position
For answers to frequent questions concerning being a consultant at Progent, visit Consulting at Progent Questions and Answers.
MS SQL Server Developer Firms
SQL Designer
Progent's certified SQL Server application developers and database administrators offer online consulting to assist businesses of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
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