The CRISC Certification for Controlling Information System Risk
CRISC Risk Mitigation ConsultingThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.

Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.

Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:

  • Risk identification
  • Risk assessment
  • Risk response and mitigation
  • Risk and control monitoring and reporting
Progent offers a comprehensive selection of consulting services for each of the risk management domains defined by CRISC.

Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:

  • Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
  • Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
  • Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
  • Create and maintain a risk register to make sure all identified risk factors are considered.
  • Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
  • Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
  • Match identified risk scenarios to your associated business processes to help determine risk ownership.
  • Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
Risk Assessment
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
  • Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
  • Review existing risk controls and assess their ability to reduce information system risk.
  • Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
  • Make sure that risk ownership is properly assigned to clarify the chain of accountability.
  • Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
  • Incorporate the risk assessment findings in the risk register.
Risk Response and Mitigation
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
  • Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
  • Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
  • Apply risk criteria to help you develop the risk profile for approval by your management.
  • Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
  • Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
Risk and Control Monitoring and Reporting
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
  • Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
  • Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
  • Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
  • Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
  • Interview process owners and review process design documentation to gain an understanding of your business process objectives.
  • Design information systems controls in consultation with process owners to make sure they meet your business goals.
  • Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
  • Implement information systems controls to mitigate risk.
  • Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
  • Provide documentation and training to make sure your IS controls are performed effectively.
  • Assess and recommend tools and techniques to automate your information system control verification processes.
  • Make sure all your controls are assigned to owners who take responsibility for them.
  • Establish control criteria to allow you to perform control life cycle management.
High Availability Technologies Supported by Progent's Consultants
Progent's certified consultants can help you to design a sensible, fault-tolerant information network that resolves critical problems covering a wide range of infrastructure solutions and processes including:

Business Continuity Planning
Progent's business continuity planning consultants can help you create a workplace recovery strategy that will allow you to restore IT operations in case of an IT system disaster. Progent can help you to define a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, zero-downtime network architecture that takes into account availability issues covering a broad range of infrastructure technologies and processes. For details, go to Workplace Recovery Consulting Services.

Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated important improvements in capacity, throughput, manageability, security and compliance, application compatibility, Linux support, Kubernetes networking, and hybrid integration of on-premises and cloud-hosted resources. Headline enhancements of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud resources, System Insights for taking advantage of modern predictive analytics to control local environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for deploying and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from legacy versions of Windows Server. To learn more, go to Windows Server 2019 High Availability Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point. To learn more, visit Windows Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent process for restoring services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your disaster recovery solution to show compliance with information assurance standards and government requirements.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. For details, visit Fault Tolerant Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the specific requirements of your business. High availability co-location sites are especially attractive to small and mid-size businesses due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic level of fault tolerance is too expensive for typical small companies. Progent is ready to help you reap all the benefits of high-availability colo sites by offering a complete array of engineering and maintenance services. To find out more, visit Fault Tolerant Colocation Expertise.

Non-stop Inter-office Networking
Progent’s interoffice connection engineers can help companies achieve non-stop inter-site connections through redundant networks featuring automatic failover. Progent’s Cisco-certified CCIE engineers can plan and implement fault-tolerant Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity. To learn more, go to Failsafe Interoffice Connectivity.

Non-stop Internet Connections
Progent's Cisco-authorized IT professionals can show you how to design an economical, fault tolerant Internet connection solution that can achieve 24x7 Internet connectivity through a broad range of fault tolerant Internet network solutions including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most up-to-date technology for fault tolerant Internet connections to implement an economical, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet availability. To find out more, see High Availability Internet Connectivity Solutions.

Backup and Recovery Solutions Consultants
Progent offers affordable remote support from engineers with expertise in a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help you to design, upgrade, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud, or a mix. For details, see Backup and Restore Technology Consulting.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting and Support Services
Progent's certified Microsoft System Center Data Protection Manager consultants can assist you to create an effective workplace recovery strategy, implement an affordable high-availability network infrastructure, deploy a Microsoft System Center Data Protection Manager-based recovery solution, thoroughly validate your DPM system, train your administrative staff or local service providers how to manage Microsoft SCDPM, or provide complete IT outsourcing including off-site hosting of System Center Data Protection Manager servers in Progent's data center. For more information, see Microsoft System Center Data Protection Manager Expertise.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to design, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consulting.

ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Progent is a certified Altaro partner and can provide a wide range of remote or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup. To learn more, see Altaro VM Backup consulting.

ProSight DPS Altaro O365 Total Backup Services
Microsoft 365 (formerly branded Office 365) provides simple archiving but does not have integrated support for crucial data protection capabilities like Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Altaro O365 Total Backup provides a full-featured BDR solution for automatic backup and rapid recovery of all your company's O365 mailboxes, Microsoft Teams Chats, SharePoint documents, and OneDrive data. Progent is an Altaro partner and has designed ProSight Data Protection Services (DPS) O365 Backup to provide comprehensive management services for Altaro's O365 data protection product. ProSight Data Protection Services O365 provides a low-cost backup-as-a-service (BaaS) alternative that guards O365 components against data loss resulting from user or software mistakes, malicious sabotage, and malware assaults like ransomware. To read more, see ProSight DPS Altaro O365 Backup solutions.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS ECHO automates your backup processes and enable fast restoration of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services ECHO to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your critical information. Find out more about ProSight Data Protection Services ECHO managed cloud backup.

ProSight Data Protection Services 360 Backup Services
Progent's data protection experts can help you to design, deploy and troubleshoot a backup solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human mistakes, system glitches, ill-intentioned users, and malware attacks like ransomware. To learn more, see ProSight DPS 360 Backup services.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take offers a family of tools intended to deliver small companies a variety of cost-effective alternatives for backing up and recovering business-critical applications including Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth backgrounds incorporating Double-Take technology into small business information networks to create an advanced level of fault tolerance and business continuity capability at a budget-friendly price. To learn more, visit Consulting for Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and provides professional application expertise for a wide range of small business software programs, Progent can assist customers to arrive at efficient IT solutions that substantially enhance the business value of your IT network. As a Registered Partner for Cisco, Progent offers the expertise of premier engineers and specialists with experience in architecting, deploying and managing infrastructure environments based on Cisco products. The extent of Progent's IT know-how and Progent's familiarity with the requirements of small and midsize companies make Progent a great resource for creating and maintaining a cost-effective, dependable information system.

Other Credentials Earned by Progent's Cybersecurity and Information Assurance Consultants
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.

Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at 800-993-9400 or visit Contact Progent.



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