Workplace Recovery Support and Service
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's certified engineers can assist you to build a sensible, non-stop environment that addresses major challenges covering a broad array of infrastructure technologies and processes such as:
Business Continuity Planning
Progent's business continuity consultants can show you how to create a disaster recovery strategy that will allow you to resume IT operations in the event of an IT network catastrophe. Progent can assist you to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network architecture that addresses availability issues covering a wide range of infrastructure technologies and procedures. To learn more, see Workplace Recovery Consulting and Support Services.
Microsoft Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated significant improvements in scale, throughput, management, security and compliance, application compatibility, Linux support, container technology, and hybrid integration of on-premises and cloud-hosted resources. Headline new features of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted resources, System Insights for utilizing advance predictive analytics to manage on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets technology for deploying and administering massive high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from legacy versions of Windows Server. For more information, visit Microsoft Windows Server 2019 High Availability Failover Clustering Consulting.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point. To read more, go to Microsoft Windows Server 2016 Disaster Recovery Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for recovering services quickly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles (300km) away from one another. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your disaster recovery system to verify compliance with information assurance standards and government requirements.
Network Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced programs, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing products for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS. To learn more, see Non-stop Load Balancing.
Fault Tolerant Colocation
Progent's Data Center consultants can help you identify zero-downtime data centers that meet the specific needs of your business. Fault tolerant colocation sites are especially attractive to small and mid-size organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center with even a basic level of fault tolerance is too expensive for typical small organizations. Progent can show you how to reap all the benefits of high-availability colocation centers by providing a complete range of consulting and maintenance services. For details, see High-Availability Data Centers Expertise.
24x7 Branch Office Networking
Progent's multi-site connection professionals can help businesses achieve fault tolerant multi-site connections via fully redundant networks featuring automatic failover. Progent's Cisco-premier CCIE engineers can design and deploy fault-tolerant Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking. To find out more, go to High-Availability Interoffice Connectivity.
High Availability Internet Access
Progent's Cisco-certified IT professionals can help you build an affordable, high availability Internet connection architecture that can achieve 24x7 Internet connectivity via a wide range of high availability Internet network solutions including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE engineers to help you utilize the most up-to-date techniques for fault tolerant Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections. To read more, go to 24x7 Internet Access Architecture.
Backup and Recovery Solutions Consulting Services
Progent can provide affordable online access to IT engineers with expertise in a broad range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for leading data protection products including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist you to install, enhance, or maintain backup systems for a range of environments such as local, remote, cloud-based, or a mix. To learn more, visit Backup and Recovery Technology Consulting.
System Center Data Protection Manager Data Recovery Consultants
Progent's certified Microsoft System Center Data Protection Manager engineers can assist your company to develop an effective disaster recovery plan, implement an affordable fault-tolerante network infrastructure, configure a SCDPM-powered backup and restore system, comprehensively validate your system, train your administrative staff or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive IT outsourcing services such as remote hosting of Microsoft System Center Data Protection Manager servers in Progent's data center facility. To read more, visit System Center Data Protection Manager (SCDPM) Expertise.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to plan, configure, operate and troubleshoot a BDR solution built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.
ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup includes advanced capabilities such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and offers a wide array of remote or on-premises services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup. For details, go to Altaro VM Backup consulting.
ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not have integrated support for vital data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for programmable backup and rapid restoration of all your organization's M365 mail, Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service solution that guards M365 apps against data loss or corruption resulting from user or system error, malicious sabotage, and cyber attacks like ransomware. To learn more, go to ProSight DPS 365 Total Backup services for Microsoft 365.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup processes and enable fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight DPS ECHO to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Learn more about ProSight DPS ECHO managed backup and recovery.
ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to build a backup solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, system glitches, ill-intentioned users, and malware attacks such as ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.
Consulting for Double-Take Software for Data Backup and Recovery
Double-Take offers a selection of tools intended to deliver small and midsize companies a variety of cost-effective solutions for backing up and restoring vital applications such as Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating Double-Take technology into small company information networks to achieve a high level of fault tolerance and disaster recovery capability at a budget-friendly cost. To learn more, go to Consulting for Double-Take Software for Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and provides specialized application expertise for a broad variety of small business applications, Progent can assist clients to find efficient IT solutions that substantially enhance the productivity of your IT network. As a Registered Partner for Cisco, Progent offers the expertise of premier engineers and specialists with expertise in designing, deploying and troubleshooting networking solutions based on Cisco technology. The broad scope of Progent's IT experience and Progent's appreciation for the requirements of small and midsize businesses make Progent the perfect resource for creating and maintaining a cost-effective, high-availability information system.
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
An index of content::
Catalyst Switch EVN Online Support
Catalyst 6800 Switch Specialists
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate efficiently from outdated switches to modern models.
NoderZero Threat Assessment Security Consultancies
NodeZero Certified Cybersecurity Penetration Testing Firewall Setup
Progent's certified security consultants can perform NodeZero-based threat assessments to make sure your security defense tools and policies are correctly configured and effective.
NetApp MetroCluster Switchover Consultant Services
NetApp MetroCluster Troubleshooting Professionals
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following leading practices.
ProSight VM Hosting Technology Professional
Emergency ProSight Hosting for Virtual Servers Specialists
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as lower capital costs, reductions in operational costs, better management focus, world-class security, greater availability, and regulatory compliance.
GIAC Security and Compliance Check Specialist
Network Intrusion Detection Audit
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security disciplines addressed within GIAC accreditation including evaluating network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
.NET iOS Development Firm
.NET Blazor Programmer
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and affordably.
Citrix XenApp Technical Consultant
24-Hour XenApp Virtual Applications Consulting
Progent's Citrix consultants can help you to plan, deploy, manage, and troubleshoot a virtual Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that offers high uptime, advanced security, and rapid disaster recovery.
On-site Technical Support On Demand Staffing
Top Temporary Help Desk Call Center Staffing Remote Consulting
Progent's short-term staff augmentation services allow organizations to meet the need for network support personnel without incurring the expense and delays associated with vetting and hiring reliable technical help and without adding to your permanent workforce.
Top Infor SyteLine CloudSuite Web Site Integration Specialist
Consultancy Infor SyteLine CloudSuite CPQ
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Microsoft Experts Consulting Exchange Server 2003 Upgrade
Exchange 2003 Server Upgrade Computer Consulting
Progent's Microsoft Certified engineers can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server installations or updates and can provide onsite technicians to assist enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.
Expert Microsoft Certified Exchange admin center Technical Support
24/7 Onsite Technical Support Microsoft 365 and iPhones
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent's Management Computer Consultancy Firm
Migration Company Progent's Management
Progent's management team consists of industry veterans with decades of background delivering network consulting, troubleshooting, and long-term information system planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent is proud to have put together a management staff able to provide businesses with the best service value available anywhere.
Co-managed Help Desk IT Consultants
Virtual Call Desk Remote Support Services
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
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