Workplace Recovery Support
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
The CRISC Certification for Controlling Information System Risk
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.
Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.
Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:
- Risk identification
- Risk assessment
- Risk response and mitigation
- Risk and control monitoring and reporting
Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:
- Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
- Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
- Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
- Create and maintain a risk register to make sure all identified risk factors are considered.
- Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
- Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
- Match identified risk scenarios to your associated business processes to help determine risk ownership.
- Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
- Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
- Review existing risk controls and assess their ability to reduce information system risk.
- Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
- Make sure that risk ownership is properly assigned to clarify the chain of accountability.
- Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
- Incorporate the risk assessment findings in the risk register.
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
- Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
- Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
- Apply risk criteria to help you develop the risk profile for approval by your management.
- Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
- Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
- Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
- Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
- Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
- Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
- Interview process owners and review process design documentation to gain an understanding of your business process objectives.
- Design information systems controls in consultation with process owners to make sure they meet your business goals.
- Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
- Implement information systems controls to mitigate risk.
- Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
- Provide documentation and training to make sure your IS controls are performed effectively.
- Assess and recommend tools and techniques to automate your information system control verification processes.
- Make sure all your controls are assigned to owners who take responsibility for them.
- Establish control criteria to allow you to perform control life cycle management.
Progent's Microsoft and Cisco-certified consulting experts can help your business to implement an affordable, zero-downtime IT architecture that resolves major issues encompassing a broad range of infrastructure technologies and operations including:
Workplace Recovery Planning
Progent's business continuity planning consultants can show you how to create a disaster recovery strategy in order to resume IT functionality in the event of an information network catastrophe. Progent can assist you to create a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, high-availability system solution that addresses reliability issues covering a wide array of infrastructure technologies and procedures. To read more, see Disaster Recovery Consulting.
Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced important improvements in scale, throughput, management, security and compliance, application compatibility, Linux co-existence, container technology, and hybrid combinations of local and cloud-hosted assets. Top enhancements of Windows Server 2019 are Windows Admin Center for unifying the management of hybrid local/cloud deployments, System Insights for taking advantage of modern predictive intelligence to control local environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets technology for deploying and managing large non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated versions of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness. For more information, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can generate reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR system to show compliance with information assurance standards and regulatory mandates.
High Availability Load Balancing
Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To read more, visit High Availability Load Balancing.
Fault Tolerant Internet Data Centers
Progent's Data Center engineers can show you how to select high availability data centers that match the particular requirements of your business. Fault tolerant off-site data centers are especially appealing to small and mid-size organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum level of fault tolerance is too expensive for most small businesses. Progent is ready to help you get all the advantages of high-availability colocation centers by offering a full range of consulting and maintenance services. For details, see Non-stop Data Centers Expertise.
High-Availability Branch Office Connectivity
Progent's inter-site connectivity engineers can help companies create zero-downtime multi-site connections by means of redundant networks featuring transparent failover. Progent's Cisco-certified CCIE engineers can plan and deploy fault-tolerant Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable non-stop interoffice networking. For details, see Non-stop Inter-office Connectivity.
Non-stop Internet Access
Progent's Cisco-authorized IT experts can help you create an affordable, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity via a wide array of high availability Internet access solutions including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the most advanced technology for 24x7 Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet availability. To find out more, see 24x7 Internet Access Solutions.
Backup and Recovery Technology Consulting Experts
Progent can provide economical remote support from IT engineers skilled in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent can provide expertise for all major backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can assist you to install, enhance, or maintain backup systems for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid. To learn more, go to Backup and Restore Solutions Consulting.
System Center Data Protection Manager Backup and Restore Consulting Services
Progent's certified Microsoft SCDPM engineers can assist your company to create an effective workplace recovery plan, implement an affordable high-availability IT infrastructure, configure a SCDPM-based backup and recovery solution, thoroughly test your system, educate your IT staff or local service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing including off-site housing of SCDPM machines in Progent's data center. For more information, visit System Center Data Protection Manager Expertise.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist you to design, configure, operate and repair a backup and disaster recovery system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting and management.
ProSight DPS Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Progent is a certified Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology. For details, go to Altaro VM Backup certified consultants.
ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have native support for key data protection services such as Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup (previously branded Altaro O365 Backup) provides a full-featured platform for programmable backup and rapid recovery of all your organization's M365 mail, Microsoft Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that defends M365 components against data loss resulting from human or software mistakes, malicious deletion, and malware attacks like ransomware. To find out more, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates your backup processes and enable fast recovery of critical files, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS ECHO to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can help you to design, deploy and debug a backup solution built around MSP360 software. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and allows you to build a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer glitches, malicious users, and external assaults such as ransomware. For more information, visit ProSight DPS 360 Backup solutions.
Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take Software publishes a selection of tools designed to provide small and midsize companies a variety of cost-effective alternatives for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience incorporating Double-Take Software products into small company information networks to achieve a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost. To find out more, go to Consulting Services Double-Take Solutions for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers high-level application consulting for a broad range of small business software programs, Progent can assist customers to find efficient information technology solutions that substantially enhance the business value of your information system. As a Registered Partner for Cisco, Progent offers the support of premier engineers and specialists with experience in designing, deploying and managing networking environments based on Cisco products. The breadth of Progent's technical know-how and Progent's appreciation for the needs of small and midsize businesses make Progent the perfect partner for building and maintaining a cost-effective, dependable network.
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.
Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at
An index of content::
Lync Server 2013 certificate management Consultant Services
Lync Server 2013 Web Apps Server Consult
Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that permits a BYOD computing style with IM, presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony across a broad range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Microsoft Dynamics AX Information Technology Consulting
QuickBooks Pro Technology Consulting
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to match your specific company requirements. Progent's Microsoft consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide resource sharing as well as integration with CRM programs.
Dynamics GP 2015 SmartList Designer Contract Programmer
Dynamics GP 2015 Web Client Professional
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports popular smart phones and tablets, permits single login with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
Outsourcing Forefront TMG
Top Rated Technical Support Services Forefront TMG 2010
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, permits custom reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft Expert Dynamics NAV MRP Contract Programmer
Dynamics NAV MRP Reports
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory, operations, project management, purchasing, sales, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central experts can help you to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Nexus 7000 Switch Support
Nexus Switch EIGRP Online Consulting
Nexus switches are engineered to provide the performance, expandability, resilience, virtualization support, capacity, security and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help your business to create an optimal network topology, build test environments to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, run security and compliance tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the powerful fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.
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