Workplace Recovery Support and Service
For Businesses of All Sizes:
CRISC-certified Risk Management Consultants
Additional Topics of Interest
Windows Virtual Desktop for Mac Onsite Technical Support
Windows Desktop Simulation on macOS Online Help
For businesses with a combination of Mac and Windows desktops, there exist two popular solutions for running Windows-dependent software on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your company to maintain these solutions for using Windows programs on your Apple Macs and can also assist you to assess and configure other products for Windows platform simulation.
Emergency Microsoft Exchange Server 2016 Migration Online Support Services
Help and Support Microsoft Exchange 2016 Upgrade
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24x7x365 Technical Support Windows Server 2016 High Availability
Windows Server 2016 Software Load Balancing Professional
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft Network Design and Consulting
Top Ranked Microsoft Windows Computer Support Consultants
Progent’s computer outsourcing support offerings for small companies feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can show you how to enhance network availability and throughput with fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can assist with requirements definition, product inventory, bill of materials development, vendor qualification, procurement coordination, and professional documentation. Progent’s computer outsourcing service also features training for office productivity software such as Microsoft Office XP.
Internet Security and Acceleration Server Computer Consulting
Immediate Microsoft ISA Server Online Help
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to design, install, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, speed and manageability that your company requires.
NetApp MetroCluster Switchover Consult
Specialist NetApp MetroCluster Disk Pools
Progent can provide enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably based on leading practices.
SharePoint Server 2010 Integration
Windows SharePoint Services Network Engineer
Progent's Microsoft-certified consultants can help you rationalize the business justification for implementing SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, offer setup and integration expertise, help you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
24x7 QTS/Heracles Colocation Center Specialists
QTS Data Center Sacramento Consultancy
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is considering moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a variety of budget-friendly services such as colocation relocation, equipment installation and updates, network optimization, comprehensive project management, virtual server configuration, offsite monitoring, streamlined network administration, software programming, business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.
Specialist Information Risk Assessment
Network Security Assessment Professional
Progent offers several network security packages intended to deliver larger enterprises an impartial and comprehensive security audit from a team of premier security consultants. All Progent's security assessment packages feature a suite of services like network scans from within and from beyond the corporate security perimeter, professional analysis of results by certified security consultants, production of a paper documenting the results, plus a live concise executive summary and an extensive live review for in-house IT managers.
Altaro VM Backup and Hyper-V Technical Consultant
Altaro VM Backup Replication Remote Troubleshooting
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Help and Support Meraki and Nexus Switch
Meraki Switch Configuration Technology Consulting Services
Cisco's Meraki line of switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help your company to design and implement a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, create and validate a disaster recovery strategy, and resolve issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking infrastructure.
An index of content::
Sun Solaris Consultancy
NetBSD Small Business IT Outsourcing
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
CISSP Certified Cybersecurity Architect Engineers
Consultant CISSP-ISSEP Security
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can help create cost-effective security systems that guard a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.
VPN Professional
Cisco RADIUS Security Consultants
Cisco's network security and remote connection technology for small businesses provide a full line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit most closely with your business objectives.
Emergency System Center 2016 Hybrid Cloud Integration Onsite Technical Support
Consulting System Center 2016 Amazon AWS Integration
System Center 2016 provides major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.
MySQL Clustering Consultancy
MySQL Clustering Specialist
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist businesses of all sizes to configure and manage MySQL within a reliable network environment that offers advanced performance, expandability, and protection. Progent also has experience helping companies port databases from an Oracle environment to MySQL.
Progent Management Consulting Team
Designer Progent Management Team
Progent's management team consists of seasoned veterans with years of background delivering network consulting services, technical support, and strategic IT planning to businesses ranging from startups to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management staff that can provide customers with the top service value available anywhere.
VPN Specialists
Remote Access Remote Consulting
Cisco's network security and offsite access products for small businesses represent a complete line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and CCNP certifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your business goals.
Network Consultants Cisco ASA firewall VPN
24/7/365 Cisco AnyConnect Remote Consulting
Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
24-7 Amazon S3 backup Expert Development
Amazon EC2 AMI Programming Companies
Progent can provide affordable online support to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Consulting ADSL2+
Internet Service Provider Selection Consult
Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include assessment of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a seamless move to a new carrier and/or service plan. Provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Top Quality Microsoft Networking Firm Small Business
Small Business System Support
Progent's Microsoft and Cisco premier network engineers offer expert help with a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent provides online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, plus the assistance of CISM-accredited security engineers to handle high-level security design and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.
ASA and PIX Firewall Technical Consultant
24/7 Cisco ASA firewall VPN Network Consulting
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent’s network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Mac and Linux Desktop Software Consulting Firm
Desktop Networking Companies
Progent offers a broad array of cost-effective support services to assist your business to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online assistance for single machines or laptops or work with your business to plan and implement a large-scale migration to new or updated OS platforms and applications. Progent can also provide engineers and technical workers to assist you to plan for and implement a site relocation or consolidation designed to produce the least possible interruption to your business.
Colo Support Outsourcing
Award Winning Computer Consultants Colocation Selection
Colocation data centers allow businesses to share world-class facilities for housing computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation program including choosing and migrating to a colocation facility, creating system architecture, defining required equipment, on-premises and remote maintenance, establishing remote system management, and training your support staff.
Open Now CRISC Certified Risk and Information Systems Control Technology Professional
CRISC Risk and Information Systems Control Consultancy
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
OS X Lion Networking Support and Integration
24/7 Support and Integration Apple Mac Infrastructure
Progent's Mac networking consultants can assist you with a wide array of system infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of planning, integrating, and maintaining a network architecture that is reliable, safe, efficient and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
8800 Series IP Phone Remote Technical Support
Cisco VoIP Phones and Presence Configuration
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Project Server Network Installation
Biggest Network Specialist Microsoft Windows 2019
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can show you how to design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Award Winning SCVMM 2016 Security Outsourcing
Microsoft Virtual Machine Manager 2016 Help and Support
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from older releases of VMM, develop workflows for building and deploying virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
Microsoft Experts ISA 2004 Enterprise Edition Server IT Consultants
Specialists ISA 2004 Standard Edition Server
Progent's certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Project Design Services
Enterprise Project Management Consulting Services
For enterprise project management assistance, Progent offers the services of veteran IT professionals with decades of background in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow leading practices to make sure development or deployment projects are successfully completed on time and within budget.
Dynamics GP 2015 Data Extraction Professional
Dynamics GP 2015 R2 Deployment Services
Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and experience to address the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the return on your investment in this mission-critical platform.
MOM 2007 Support and Setup
Professionals System Center MOM
Medium-size companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier network support professionals. Thanks to Progent's affordably priced network service packages, medium-size organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size business information systems world-class reliability, security and productivity.
DoubleTake Carbonite Software Technology Consulting
DoubleTake Carbonite Backup Network Consultants
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small and midsize businesses a variety of cost-effective solutions for replicating and restoring vital applications such as Microsoft Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive experience integrating DoubleTake/Carbonite technology into small company information networks to achieve a high state of fault tolerance and business continuity capability at a budget-friendly price.
Nationwide Remote On-site Support
Maine Consulting Service Firm
If your company does not require urgent remote help but you think you will need assistance with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Setup and Support Apple Mac with Windows integration
Apple Mac and Windows coexistence On-site Technical Support
Progent's service experts in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to businesses that rely on these platforms to maintain their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
ransomware removal and file recovery Consult
24-7 Consultant Services ransomware cleanup and recovery
Progent's experienced ransomware recovery consultants can assist you to rebuild a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
802.11ax Upgrade Technology Consulting
Award Winning 802.11ax Management Integration
Progent’s Wireless Consulting Services provide a fast, economical way for businesses of all sizes to integrate, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Support Outsourcing VPN Routers
IOS XR Software Support and Integration
Cisco offers an extensive product line of routers including appliances designed to provide the protection, performance, and reliability demanded by customers from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
SCOM 2012 Infrastructure Monitoring Online Troubleshooting
Microsoft SCOM 2012 Consultants
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix serious problems detected by SCOM 2012.
SCCM 2016 Reporting Support and Integration
SCCM 2016 Distribution Point Remote Support Services
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
macOS Phone-based Services
24 Hour Mac Online Technical Support Consultants
Progent provides national remote help and consulting services for companies that run macOS and OS X environments or whose information systems include a mix of Mac and Microsoft technology. Progent's experts can provide macOS and OS X users a range of IT services including desktop support, migration to the most recent version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your IT dollar by extending client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by going to your location. In most of cases your network problems can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security specialists to help you with the most difficult network issues.
Microsoft Dynamics CRM Integration Services
Microsoft Dynamics CRM Support
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote sales success and deliver steady, effective customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer service data.
Emergency Technicians PowerPoint 2019
Excel Slicers Small Business Network Consulting Firms
Progent's certified Microsoft Office and Microsoft 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides quick return on investment and promotes improved business results. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between various versions of Microsoft Office desktop and can provide live online training to individual users or teams.
24-Hour CCDP Expert Certified 2900 Router Specialists
On-site Technical Support Branch Routers
Cisco has developed an extensive product line of routers that includes appliances designed to provide the protection, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Windows Server Update Services Consulting
Microsoft Software Update Services IT Services
Microsoft Windows Server Update Services enables IT managers to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft SUS deployment, configuring client's computers, establishing the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Microsoft Certified Expert SCCM 2012 Help and Support
SCCM 2012 Policy Settings On-site Technical Support
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Network Consultant Microsoft Forefront TMG
Forefront Threat Management Gateway 2010 Computer Consultant
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
MSP360 Exchange Mailbox Backup Troubleshooting
MSP360 Desktop Backup Technical Consultant
Progent's data protection experts can assist your company to design, implement and debug a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for VMs and physical computers, works with all leading public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, computer errors, malicious insiders, and malware attacks such as ransomware. To read more, go to ProSight DPS 360 Backup services.
24/7 Cisco Firepower URL Filtering Network Consultants
Award Winning ASA 5500-X Firewall with Firepower Network Consultants
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
ProSight Patch Management Integration Services
Technical Support Services Remote Server Management
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can disrupt your business.
Computer Consultant Wireless Site Survey
WLAN Site Survey Specialist
Progent's wireless site survey services make it easy to plan, install and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the coverage, speed, capacity, data protection, and hand-off ability your business needs.
Microsoft 365 Security Specialists
Microsoft 365 Integration Support and Help
Progent can assist you to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud resources.
Windows and Solaris Online Help
Integration UNIX with Windows
If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a broad array of security areas such as security management procedures, security architecture and strategies, connection management products and methodology, software development security, business processes security, hardware security, communications, network and web security, and business continuity planning. CISA and CISSP define the fundamental competencies and international standards of knowledge that information security managers are required to possess. These accreditations offer executive management the confidence that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to offer effective security support and engineering services.
Power View Consulting Services
SQL Server 2012 Migration Computer Consulting
Progent can provide the expertise of certified engineers as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help you to assess the potential benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
IT Outsourcing and Co-sourcing White Paper
White Papers IT Outsourcing Model
Progent’s IT outsourcing services provide affordable network support for mid-size companies. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing network service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available system foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server.
Microsoft Expert SCDPM 2012 and Windows Server 2012 Engineer
SCDPM 2012 and Azure Backup Computer Consultants
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of any size to design, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Cisco Experts Support and Integration wireless IP phones and Aironet APs
Wi-Fi VoIP phone integration Remote Consulting
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help your organization build and manage a Cisco Wi-Fi IP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
24-Hour Check Point Ransomware Protection Cybersecurity Companies
Check Point Series 80 Consulting Services
Progent's Check Point firewall experts can show you how to design, deploy, and manage firewall solutions built around Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
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