Progent's certified security consultants can help you protect your Apple Mac network through expert services including running security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific goals of your business network.
Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent can assist small and medium-size companies to implement IP voice technology to give their at-home workforce the advantage of transparent extensions of the company phone infrastructure.
Progent's Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts offer phone help and remote direct network access to isolate and repair network problems quickly and economically. The scope of technical expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified specialists as required.
If your company computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for easy management, transparent information exchange, high dependability, superior performance, and strong protection. Progent's UNIX and MS Windows coexistence assistance offerings feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Progent can provide cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access application programming and DBA services.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and wireless APs, and IoT devices like sensors and robotics.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on schedule and on budget.
Progent can assist you to utilize Cisco's infrastructure products to build a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including hardware utilization, security and compliance, manageability, reliability, and disaster recovery.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management solution following best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
CRISC Risk and Information Systems Control Consultancy
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, implement, optimize, manage and troubleshoot a Wi-Fi network customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
Progent's high availability system experts provide reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet architecture design, high-availability data center support, and other 24x7 networking services to show your small business configure a non-stop network for line-of-business applications. Progent possesses the experience to design affordable, non-stop systems by utilizing the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet connection and efficient system load balancing.
ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified SQL Server application programmers and database administrators offer online expertise to assist organizations of all sizes to create, administer, and troubleshoot applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in solutions that range from small office databases to VLDB applications and data warehousing.
Progent has two decades of background helping small and medium-size companies to plan, deploy, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.
Progent's certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for IT networks with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, switches, VoIP phones, and security cameras. Progent offers the skills of veteran wireless consultants who can assist you to determine the value of Ubiquiti's UniFi products for your business and assist you to design, deploy, administer, and maintain your UniFi ecosystem.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that includes standards, procedures and technologies to keep your IT network protected.
If your business network mixes Linux platforms with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration support services include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
Engineers CRISC Certified Risk and Information Systems Control Manager
Progent's Microsoft-premier consultants can assist your organization to update your workstations from 32 to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit desktop processing, design an affordable migration process that reduces operational disruptions, and deliver economical, expert online help to assist you to configure 64-bit PC desktop operating systems and application programs on your current hardware.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's IT outsourcing services provide budget-friendly network consulting for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or building a web-based business application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system architecture for your vital applications based on Microsoft Windows.
Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house network support staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest strains of ransomware.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, develop an enterprise-wide security plan, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to design, deploy, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially challenging problems, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Remote continuous monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services designed to assist your company to identify and resolve a most network problems before they get big enough to hurt productivity.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or update .NET applications quickly and affordably.
Progent's Cisco-certified wireless networking consultants can assist businesses of any size to design, deploy, manage and repair Cisco Aironet wireless AP environments to provide the throughput, range, capacity, scale, security and ease of management required for seamless access between wireless and wired networks. Progent offers affordable remote and on-premises support for end-of-life and current 802.11ac Aironet access points and Progent can help your business design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoints printers, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy a configuration of ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent process for recovering services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and manage a disaster recovery solution based on VMware SRM.
Progent can provide cost-effective remote and on-premises consulting to help companies to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to help businesses of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same access, performance, security, manageability and availability for wired and wireless users regardless of their location or computing device.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of products aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
Progent's Help Desk Call Center outsourcing and co-sourcing service programs enable organizations to reduce costs, improve output, and adjust immediately to sudden changes in economic circumstances.
Stealth intrusion testing is an important component of any overall IT system security plan. Progent's security professionals can run extensive penetration tests without the knowledge of your company's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and actively monitored. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound IT product defaults can be combined by hackers into the multi-vector attacks typical of modern versions of ransomware.
Progent's data center IT services are intended for companies with hardware housed at IDCs or data center co-location hosting facilities and requiring timely on-site help at the colo site plus off-site help from Microsoft and Cisco Premier experts. Progent offers a full array of data center and IDC and co-location support services including system topology evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and deployment of fault tolerant systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Cisco Unified Communications Manager, previously named CallManager, acts as the heart of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express offer an advanced IP-PBX by integrating closely with applications such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable online and onsite support to assist organizations of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so all looming issues can be addressed before they have a chance to disrupt your business.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your specific company needs. Progent's Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, corporate-wide information sharing plus integration with Customer Relationship Management products.
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the benefits of Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying management, and integrating your vital communications platforms.
Progent offers nationwide online help and consulting services for businesses who run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft products. Progent's experts can provide Mac users a range of services such as desktop support, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers optimum return for your IT dollar by preserving client efficiency and limiting the hours billed for network analysis and repair. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISA certified security professionals to assist you with the most difficult network issues.