Progent can show you how to prepare and execute a smooth move to Dynamics GP so that you preserve your information, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business interruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that integrate transparently with Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For computer networks based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, secure, efficient and aligned with your organization's objectives.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific business needs. Progent's Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, company-wide resource sharing as well as integration with CRM applications.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools by SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Progent's Microsoft-certified network experts can assist you to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and consolidating your key communications platforms.
Progent's Cisco certified wireless networking consultants offer economical remote and on-premises support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outside/industrial Aironet access points.
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
CRISC Certified Risk and Information Systems Control Consulting
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get maximum business value.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda technology.
Progent can provide the part-time assistance of a seasoned CIO who can provide strategic direction to assist your company pick and support IT solutions to match your current situation and that can be a solid basis for your future growth. Progent's temporary CIO consulting services offer financial leverage to companies who want to optimize the benefits from their network investment but who are unable or unwilling to take on one more executive-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and application software, Progent is in an ideal position to offer unbiased recommendations along with expert technical help for creating information solutions that match the particular requirements of your business.
Small to middle size companies can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support experts. With Progent's affordably priced network support programs, mid-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to provide small business information systems world-class reliability, protection and productivity.
Progent can help your business to plan an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's pricing policy is to charge for phone service and on-site visits by the minute. Consequently, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no startup fee and asks no retainer for services provided during regular working hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Citrix has developed a comprehensive line of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business benefits of Citrix technology and show you how to plan, test, deploy, optimize, and support Citrix solutions.
Progent's Microsoft-Certified SQL consultants can provide an array of services to help small and midsize businesses to plan, configure, manage, and troubleshoot SQL 2008 solutions in order to receive the maximum strategic advantage from this state-of-the-art relational database platform. In addition, Progent can provide expertise for network infrastructure, company-wide protection, and software development to increase the business value of your information network.
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness experts. Progent can also help you to design and carry out a migration to the Flexential data center by providing services like designing system architecture, recommending hardware, system configuration and testing, debugging, streamlining online network management, and educating your IT staff.
Progent is one of the most qualified network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Exchange 2000 for typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that can range from occasional advice to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local support organizations who provide scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports sent by every consultant to every client. The discipline of documenting and organizing service activity results in more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical services created to help you to detect and fix a an array of network issues before they can impact productivity.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
CRISC Risk and Information Systems Control Professional
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting threats and analyzing network traffic according to user class and location. Progent can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
If your business computer system combines Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that permits all your OS platforms to coexist for simple administration, transparent dataflow, high availability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows coexistence assistance services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network support and repair, in-person technical support, and Help Desk support.
Progent's non-stop interoffice connectivity and fault tolerant network infrastructure consultants can help small organizations achieve fault tolerant Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable 24x7 interoffice networking.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable process for restoring services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and administer a disaster recovery system based on VMware Site Recovery Manager.
Engineers CRISC Risk and Information Systems Control
Progent offers several security service bundles designed to deliver larger corporations an impartial and comprehensive network security audit from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of services like automated scans from inside and from beyond your company firewall, expert interpretation of scan results by accredited security consultants, creation of a report explaining the findings, plus a live concise executive outbrief and a detailed interactive review for in-house network engineers.
Progent offers affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent has supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent offers in-depth expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, validate, and carry out a cost-effective upgrade from a an outdated release of GP to the current release of Dynamics GP.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and manage a disaster recovery system based on VMware SRM.
Progent offers nationwide urgent phone support and consulting services for businesses who run networks based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum leverage for your IT budget by protecting user productivity and shortening the hours billed for computer repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to solve most network problems without wasting time and money by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to help you with the most difficult system issues.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that information security managers are expected to master. CISM provides business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide efficient security administration and support services.
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and reporting usage profiles to help you make smart buying choices. Once you are ready to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class reliability, security, and productivity.