Progent's certified wireless networking consulting experts can help businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, range, capacity, scale, security and manageability needed for seamless connectivity between wireless and wired networks. Progent offers affordable remote and on-premises consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet access points.
Progent can provide affordable online and onsite support to assist organizations of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Medium-size companies can derive all the advantages of Microsoft System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced IT support programs, medium-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class reliability, security and productivity.
Progent can assist you to plan an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum business value.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent offers nationwide online technical support and troubleshooting services for companies who operate Apple Mac environments or whose information systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop assistance, upgrading to the most recent version of Mac OS X from legacy editions of Apple macOS and OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or moving to Apple's iCloud. Online IT help offers optimum leverage for your information technology dollar by preserving client efficiency and limiting the hours charged for network repair services. Sophisticated remote access technology and experienced technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of situations your IT issues can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to help with the toughest system issues.
Progent’s Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent's roster of veteran IT experts can assist you to plan, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove adherence with information assurance standards and government mandates.
Progent can provide advanced remote support to help businesses integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Network Help Desk Call Center Outsourcing Services for desktop support are intended especially for small organizations who need immediate access to a Help Desk Service Center with professional phone support and full escalation capability but who have to work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Deployment.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by limiting the impact of RF congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying threats and analyzing traffic content based on user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
Progent offers comprehensive help for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software and hardware needed, suggested vendor sourcing, system testing at client location or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's support staff and end users.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring services rapidly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated Exchange infrastructure to lower hardware expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, implement an efficient migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the business impact of your IT network; integrate XenDesktop technology with your servers, user computers, and printers; migrate your older virtual desktop software to the latest versions of XenDesktop; and provide advanced online technical support. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop effectively.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to disrupt productivity.
Progent's Microsoft-certified engineers can help your company to automate desktop update and patch management by providing support for management tools like Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and administer a DR solution powered by VMware SRM and VMware NSX.
Progent can help you with any aspect of Microsoft Azure integration including needs definition, readiness assessment, system design, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently combines on-premises datacenters with Azure-based services.
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 offered by Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and post-migration Call Center support services.
Progent's Microsoft Certified professionals can provide expert support for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange Server installations or updates and can supply onsite technicians to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that IT security professionals are required to learn. It gives business management the assurance that consultants who have earned their CISM credential possess the experience and capability to provide effective security administration and consulting services.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security services addressed within GIAC accreditation such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent's Juniper-authorized NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.
Progent’s consultants provide experience in multiple disciplines related to mobile networking including system topology, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your business work and money by using their wireless background to help you choose and integrate wireless networking solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile handhelds work better.
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently combine local and cloud-based resources.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
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Progent's Cisco-authorized IT consultants can help you build an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity through a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to utilize the latest techniques for high availability Internet access to build an economical, fully redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet access.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, improving wireless uptime with fast failover, and hardening security by detecting threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent's Juniper Networks-certified NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology systems.
Citrix offers a powerful family of products that provide enterprise-class manageability, expandability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix technology and show you how to design, validate, deploy, optimize, and support Citrix virtualization platforms.
If your business does not need urgent remote support but you think you will need technical services with your information system soon, you can conserve time and money and ensure that the appropriate IT skill will be available when you require it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or email firstname.lastname@example.org.
Progent's Microsoft-certified engineers offer advanced expertise in deploying, using and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable remote consulting services based on industry best practices to assist organizations of any size to receive all the advantages of this leading project management solution. Services available from Progent include solution planning, installation and upgrades, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
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Progent offers fast access to the skills of seasoned wireless consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless APs for your business and help you to design, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and position UniFi Wi-Fi access points for your required coverage and performance.
Cisco's network security and offsite access products for small businesses offer a comprehensive range of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your business goals.
Progent offers affordable remote consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation strategy including selecting and moving to a colocation facility, designing system architecture, defining required equipment, on-site and on-line maintenance, establishing offsite system management, and education your support personnel.