Progent's professionals offer expertise in a variety of disciplines related to mobile connectivity including network architecture, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified experts can save your organization work and money by using their wireless background to show you how to select and configure mobile access technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless appliances perform more reliably.
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified consultants can help you evaluate the potential advantages of Hyper-V-based virtualization for your business, conduct test implementations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtual server solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and validate business continuity processes that maximize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically redesigned to simplify the installation, configuration, and management of server clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped setup and deployment, unified cluster administration, redesigned cluster infrastructure for maximum uptime, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of Windows clustering, plan and implement an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.
The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to each customer. The practice of detailing and organizing support records results in more effective support and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent can provide rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your environment using powerful remote support utilities to provide fast and affordable analysis and remediation of urgent network issues.
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small organizations can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class reliability, protection, and productivity.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
If your company is developing UNIX or Linux software on a network that includes Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the constant distraction of maintaining your business network. By using smart server monitoring and by delivering remote and in-person support when your company needs it, Progent represents an economical solution for maintaining an information network that features high dependability, security, and performance. Progent's Linux developer support services include comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.
Progent is a leading innovator in affordably providing world-class IT help to small businesses. Progent's achievement in handling the network support requirements of the historically underserviced small company sector is the cumulative result of major technical and process breakthroughs that have removed much of the conventional costs out of administering IT service, injected unprecedented technical expertise into the IT service system, and dramatically accelerated the repair cycle.
Progent offers national remote phone support and troubleshooting services for businesses who operate macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X users a range of IT services such as desktop support, migration to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote technical support offers optimum leverage for your IT budget by preserving client efficiency and shortening the time charged for network repair services. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM premier security specialists to assist with the most challenging system issues.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and safer Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.
Microsoft Windows Server Update Services enables network administrators to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft WSUS deployment, setting up user's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide as-needed consulting to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
Progent's IT outsourcing services provide affordable network support for small businesses. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or building an on-line eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network support budgets to grow in a more moderate and manageable fashion than is possible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available network foundation for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and extensive experience with network security architecture. ISSAP security experts have comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
Progent applies no initialization charge and asks no monthly commitment for support services provided during normal business hours. Progent's small granularity eliminates big bills for quick solutions so you won't be tempted to permit minor problems to fester.
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or onsite configuration and troubleshooting services to help you to plan, configure, update, tune, manage and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique workplace layout, construction, and expected network traffic.
Progent can provide the temporary assistance of a seasoned CIO to provide a broad perspective to assist your company pick and support IT technology to match your current needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO consulting services offer economic leverage to companies trying to maximize the impact of their network expenditures but who are unable or hesitant to add one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad range and business software, Progent is in an ideal situation to provide unbiased recommendations along with expert technical help for building and maintaining information systems that match the special needs of your business.
SQL Server 2016 offers major improvements in speed, scale, security, uptime, mobile computing support, plus built-in BI. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
For mid-size businesses who need network consulting services, Progent offers an array of options including local help, on-line support, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation support, application programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite help for solving network issues rapidly and economically.
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing solution that improves network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers hosted in a secure and reliable data center on a fast, non-stop virtual machine configured and supported by Progent's network service professionals.
Progent can provide fast and affordable online access to a certified Oracle DBA consultant or an Oracle software developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication technologies and ASM file/volume manager.
Progent's Citrix-certified experts can help you to assess the strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and streamlining management tasks.
Progent provides small businesses two low-cost security evaluation scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are analyzed by certified information security specialists who interpret the data collected by the scan, deliver unbiased evaluations of your existing network security, and make recommendations for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality assessments of your IT network's exposure to assault.
Progent can help you design, deploy, manage, monitor, and repair a viable Wireless LAN architecture, recommend appropriate products, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a thorough wireless network security strategy that is well integrated with the security plan for your entire corporate network.
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite integration and troubleshooting support to help your organization to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to work with your specific office design, building structure, and expected workloads.
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine local and cloud products and services.
For businesses that have a combination of Mac and Microsoft Windows computers, there exist two popular alternatives for using Windows-only software on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to run Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so you are able to run Windows applications directly. Progent's Mac technology consultants can assist your organization to manage these products for running Microsoft Windows software on your Apple Macs and can also assist your organization to assess and install other products for Microsoft Windows PC simulation.
If your company computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows coexistence assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and repair, on-site technical support, and Contact Center outsourcing.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
DoubleTake/Carbonite Software offers a family of products designed to deliver small and midsize businesses a variety of cost-effective solutions for replicating and recovering business-critical applications including Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small company IT networks to achieve a high state of fault tolerance and disaster recovery readiness at a budget-friendly price.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to carry out your upgrade to Exchange 2010, produce thorough documentation of your new messaging environment, train your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management services and technical support. Progent's consultants can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central spot for your workers or clients to access, organize, distribute and interact with relevant data, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they've created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help you to manage your current SharePoint solution or upgrade to the current release of SharePoint.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, installing, administering and supporting powerful IT applications based on Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small company networks enterprise-class availability, security, and performance.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Progent's seasoned team of network consultants and subject matter experts have years of background delivering online and onsite support for organizations of any size who want to incorporate Android phones into their IT systems so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to solve technical problems that involve numerous vendors and that represent a combination of older and current information technology. Progent provides cost-effective online consulting to assist you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to assist you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones securely and productively.
Application Publishing with ISA Server 2006 allows more control over intranet resources while supporting enhanced productivity by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, install, configure, and maintain ISA Server on your system so that your company benefits from a highly functional and affordable balance of protection, convenience, and speed.
Progent is one of the most experienced network consulting firms for designing email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 under typical situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.