Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant system architecture that takes into account reliability issues covering a wide array of network technologies and processes.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent has extensive experience providing a broad range of online IT support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has provided IT solutions to organizations in all 50 states. Online support saves travel costs and solves issues faster than on-premises support.
Progent can help you plan and execute an efficient migration to Dynamics GP/Great Plains so that you preserve your data, improve your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, managing, and using company information and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Altaro VM Backup software provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Server CSV and vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better solutions for your IT system.
CRISC Certified Risk and Information Systems Control Manager Specialists
Progent is convinced that a carefully designed and implemented network can be a crucial factor for accelerating a company's growth, and we apply this philosophy in our own system environment. Progent has created a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and authorized contractors to offer rapid and effective support, cooperate closely on challenging jobs, and gain from professional and private maturity from acting as part of an exciting company ethos of personal drive and independence.
Progent's Microsoft-certified Intune consultants can help you to understand the strategic value of adopting Intune for managing your portable devices including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to define policies, plan and deploy test environments to confirm the benefits of Intune for your network, deploy Intune across your enterprise, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Progent's Microsoft Premier engineers can provide expert support for corporate-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server installations or upgrades and can supply onsite personnel to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.
Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
Progent wants to hire staff-level, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or comparable security credentials; and advanced network architecture consultants with experience in mobile solutions, wireless networking, fault tolerance, workplace recovery, information protection, and virtual servers. Progent also seeks employees to join Progent's staff of desktop support specialists and remote support experts. In addition, We are hiring talented administrators who can perform effectively in Progent's fast-paced, virtual office environment.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business operations.
Progent's Cisco CCIE wireless infrastructure consultants offer remote or onsite integration and debugging support to help you to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office layout, building structure, and expected workloads.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing company data and database applications in environments ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
The Help Desk support delivery model adopted by Progent gives small and midsize organizations an dependable alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 access to emergency help, escalation capability to top-level experts for handling even the most difficult problems, support consistency and dependability, quick follow-up overseen by seasoned IT service administrators, a variety of easy-to-use techniques for initiating support jobs, plus a high level of progress transparency enabled by trouble ticket tracking and accessible via a web-based portal.
Consulting CRISC Certified Risk and Information Systems Control Manager
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve productivity.
CRISC Certified Risk and Information Systems Control Manager Consultant
Progent's remote access and smartphone synchronization experts can assist your business to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the efficiency of your remote workforce.
Progent's Wi-Fi site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi network customized for your environment, offering your business a WLAN that has the coverage, performance, density, QoS, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises site survey services for validating, tuning, and debugging a functioning wireless network.
For companies that have a combination of Apple Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-only applications on a Mac: an external connection to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Windows-powered PC to run Windows programs and share system resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these solutions for using Windows programs on your Apple Macs and can also assist your business to assess and install third-party products for Windows PC emulation.
Progent’s Cisco-Premier technology consultants offer professional PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible combination of protection, speed and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progent’s Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a single-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
If your company network combines Linux-based products technology with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy administration, seamless dataflow, high reliability, superior performance, and strong protection. Progent's Linux and Windows integration assistance services include network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, on-site technical support, and Contact Center services.
Progent's Linux consulting services provide small and mid-size companies and developers help with administering and maintaining Linux computers that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with an easy one-stop source to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Email Guard from Postini offers continually upgraded spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and virus protection service offering. Progent’s expert email protection professionals can help you devise an email safety plan that includes antispam and anti-virus services and policies.
Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your productivity.
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
CRISC Certified Risk and Information Systems Control Architect Professionals
Progent’s team of expert software programmers, relational database architects, and program management consultants can assist enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can assist businesses to build, enhance, repair, or migrate web applications to take advantage of the most current web technology.
Progent is a leader in affordably delivering world-class IT support to small businesses. Progent's success in handling the network service requirements of the chronically underserved small company sector is the cumulative result of major technical and process innovations that have eliminated much of the conventional costs out of administering IT support, injected unmatched technical skill into the IT service system, and dramatically streamlined the repair cycle.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
CRISC Certified Risk and Information Systems Control Technology Professional
Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are on the move within office, hospitality, retail or other environments where IT management wants user endpoints that provide more control, security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous key pieces of your wireless infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Progent’s Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to add users and enlarge functionality when necessary. Progent’s Dynamics GP Software support engineers can show you how to install, configure and manage Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized control of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent’s computer outsourcing support offerings for small companies include planning 2003 Server, .NET, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, fixing chronic integration issues, and creating a company-wide security strategy. Progent can help you enhance system reliability and throughput via non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can assist with needs definition, resource identification, bill of materials production, sourcing selection, procurement coordination, and full documentation. Progent’s computer outsourcing service also includes education for office productivity packages such as Microsoft Office XP.
important features of Dynamics GP/Great Plains accounting include a modular structure that allows you to buy just the components you need, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, enhanced reporting services that permit you to track all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from almost any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to create specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP support professionals to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, install, set up, and maintain ISA Server 2006 on your system so that your company benefits from a highly functional and affordable combination of protection, convenience, and performance.
Progent can provide expert help for every phase of your Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and equipment needed, recommended sourcing, system verification at customer location or at Progent's testing facility, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for client's IT group and end users.
System Center 2016 delivers major improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.