Additional Topics of Interest

Project Methodology Designers
Project Methodology Network Support Group

In conducting IT tasks for corporate clients, Progent follows a structured methodology driven by specified milestones in order to achieve budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive summary of technical services delivered and to assist in ongoing network support.

Designer Web
Custom Application Developer Firms

For custom program development, Progent can provide software design consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

Exchange 2000 Server Upgrade Remote Support
Specialists Exchange Server 2000 Upgrade

Progent is one of the most expert information technology support firms for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.

Online Consulting Monitoring and Reporting
System Center Operations Manager Remote Support Services

Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

Best Cisco VoIP phones Technical Consultant
SRST Information Technology Consulting

Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

Wireless Integration Example Application
Immediate Example Application Wireless Integration

Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

IT Consultant Remote Access
Urgent VPN Computer Consultants

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your changing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of hardware and software aimed at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.

Exchange Server 2007 Consultant Services
Expert Microsoft Certified Specialists Exchange 2007 Server

Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.




Les Kent has a 35-year history of successful technology integration, corporate management, sales, and operations. He has shown a knack for developing elegant IT solutions while working as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global corporations.

High Availability Interoffice Connectivity Services
24x7 Fault-tolerant Interoffice Connections Network Consultant

Progentís high availability interoffice connectivity and fault tolerant network connection professionals can help small companies achieve non-stop Interoffice connectivity through fully redundant networks with automatic failover. Progentís CCIE engineers can design and implement fault tolerant Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

Microsoft Certified Windows Active Directory Support
Windows Active Directory Online Support Services

Windows Active Directory demands significant field experience to configure optimally across an enterprise. Progentís Microsoft Premier engineers are experienced in designing, deploying, and maintaining complex Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online Active Directory environments, and repair of unsuccessful configurations of AD and AD-associated programs.

Consult Email Reputation Analysis
ProSight Email Virus Filtering Engineers

Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

Consultant Exchange Server 2010 Migration
Exchange Server 2010 Upgrade Specialists

Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of all new software and equipment needed, suggested sourcing, system verification at client site or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for customer's support staff and users.