Additional Topics of Interest

Smartphone Consulting
Wireless Support Outsourcing

Progent's professionals offer expertise in a variety of disciplines related to mobile connectivity including network architecture, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified experts can save your organization work and money by using their wireless background to show you how to select and configure mobile access technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless appliances perform more reliably.

Small Business Server Networking Consultancy
Microsoft SQL Server 2019 Design

Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.

Online Support Hornetsecurity Altaro M365 Teams Chat Backup
Computer Engineer Altaro Microsoft 365 Total Mailbox Backup

Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.

Hyper-V Server Consulting
Microsoft Certified Expert Windows Server 2012 R2 Hyper-V 3.0 Technology Professional

Progent's Microsoft-certified consultants can help you evaluate the potential advantages of Hyper-V-based virtualization for your business, conduct test implementations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtual server solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and validate business continuity processes that maximize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.

24/7/365 Zero Trust Cybersecurity Computer Consultants
Duo Two-factor Authentication (2FA) On-site Support

Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.

Consultant ISA Server
24-Hour Microsoft ISA 2004 Server Integration

Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Failover Clustered Servers Specialist
Windows Cluster Server 2008 Network Consultant

The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically redesigned to simplify the installation, configuration, and management of server clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped setup and deployment, unified cluster administration, redesigned cluster infrastructure for maximum uptime, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of Windows clustering, plan and implement an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.

Disaster Recovery Test Lab Specialist
Disaster Recovery Test Lab Consultant Services

The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

Critical Security Bulletins Cybersecurity Contractors
Critical Security Alerts Technology Consulting

This page includes the latest information on security threats, fixes, and leading practices. Contact Progent if you need help defending your system against the latest IT security threats.

Emergency Service Reports On-site Support
Services Documentation Remote Troubleshooting

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to each customer. The practice of detailing and organizing support records results in more effective support and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

Maze ransomware hot line Specialist
Ryuk ransomware hot line Professional

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800

Cisco Management Migration Firm
Configuration Services Cisco Switch

Progent can provide rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your environment using powerful remote support utilities to provide fast and affordable analysis and remediation of urgent network issues.

SCCMM 2016 On-site Support
System Center 2016 and Office 365 Integration Support Services

Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small organizations can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class reliability, protection, and productivity.

LockBit ransomware recovery Consult
Dharma ransomware recovery Specialist

Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.