Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your business.
Progent's Cisco-certified CCIE network engineers can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email systems for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment offers security, high availability, easy connectivity for remote and mobile users, time-saving administrative utilities, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, Exchange 2007, Exchange 2003, and MS Exchange 2000. Progent can also help small or mid-size businesses to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Progent offers nationwide remote technical support and troubleshooting services for companies who run Apple Mac OS X environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the current edition of OS X from earlier editions of Apple macOS and OS X, plus help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote technical support provides maximum leverage for your IT dollar by preserving client efficiency and limiting the time billed for computer analysis and repair. Advanced online access utilities and experienced technicians and engineers allow Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the toughest network issues.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that improves the business impact of your information network; configure XenDesktop technology with your servers, end-user computers, and printers; upgrade your older virtual desktop software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Progent's certified professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, perform pilot installations to verify Hyper-V's operation with your production software, assess your network infrastructure for optimal operation with virtual server solutions, assist you in moving to Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and administer Hyper-V, provide expert consulting help for improving the security of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and provide ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Windows Server 2008 represents an important advance in making IT systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide an improved platform for web publishing. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, temporary staffing, network monitoring, and security expertise.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can assist you to determine the value of UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi solution.
For companies with a mix of Mac and Windows computers, there are two basic solutions for using Microsoft Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Windows-powered computer to run Windows applications and access system resources. Virtual PC for Apple Mac emulates Windows on a Mac computer so that you are able to use Microsoft Windows software locally. Progent's macOS and Mac OS X technology consultants can help your business to maintain these products for running Microsoft Windows programs on your Apple Macs and can also assist your company to assess and configure other products for Microsoft Windows PC emulation.
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When conducting IT projects for enterprise customers, Progent follows a phased methodology driven by specified milestones so as to meet financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional implementation. All facets are recorded to provide a detailed description of technical services performed and to help in downstream system support.
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project planning, cost estimates of new software licenses and hardware needed, recommended vendor sourcing, system testing at customer location or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and training for customer's support group and users.
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
Configuration Manager automates software provisioning at scale, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and virus protection services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server vendor, hardware type, or geographic location.
Progent's Microsoft-Premier SQL consultants can provide an array of services to assist small businesses to design, implement, manage, and repair Microsoft SQL 2008 solutions so that they gain the maximum business benefit from Microsoft's advanced relational database platform. In addition, Progent offers help with network architecture, company-wide protection, and software development to optimize the business advantage of your information investment.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Microsoft Virtual Server 2005, run on the Windows Server operating system and powered by software originally developed by Connectix, provides the power necessary to carry out server consolidation, application migration, and server isolation projects through virtualization techniques in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to enhance operational efficiency in application development and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can help your business to assess and deploy MS Virtual Server 2005.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control IT environments that span local offices, data centers, private clouds and public clouds.
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent provides three basic kinds of Helpdesk support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients convenient access to a reliable support group with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a positive image as a key contributor to company performance. Progent's target is to fix rather than merely record problems.
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Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has few competitors. Medium-size businesses who work with familiar freelance consultants or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, protected, and productive.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in an array of product bundles intended for customers ranging from students and households to enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine on-premises and cloud products and services.
Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess if you should move up to more current firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
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ProSight Reporting is a growing line of real-time reporting tools created to work with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a central location for your employees or customers to access, manage, share and manipulate relevant data, documents, and software and to communicate with one another. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a way that makes data convenient to find, retrieve and re-use.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and fixing Microsoft SCOM environments and offer companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's Microsoft-certified Windows 11 experts offer a range of services to support Windows 11 including cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, centralized provisioning, and Call Center support services.
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing technical help.
Progent's UNIX platform support experts offer small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with an easy single source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.