Progent's certified security consultants can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are properly set up and effective.
Microsoft Windows SUS allows network administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco Video Interop Server. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Progent offers a wide range of affordable support services to help you to deploy, configure, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote assistance for single machines or notebooks or work with you to plan and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also provide consultants and technicians to assist your company to plan for and implement a company move or merger designed to cause minimal interruption to your productivity.
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive an impartial network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your IT infrastructure from beyond your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your company firewall to uncover vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a secured external location.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's experienced ransomware recovery experts can help your business to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
System Center 2016 delivers important improvements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Progent wants to find staff-level, results-driven Microsoft accredited consultants with MCSE certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and advanced system design experts with a background in mobile access, wireless connectivity, service continuity, disaster recovery, information preservation, and virtual servers. Progent also is looking for professionals to work on our staff of desktop support specialists and off-site troubleshooting professionals. In addition, Progent is looking for talented managers who can operate effectively in our high-growth, virtual office environment.
Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Remote Consultant Services CRISC Certified Risk and Information Systems Control Architect
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco SRST systems for high availability.
The server cluster feature set incorporated into the high-end editions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and administration of server clusters that offer greater levels of network availability, protection, performance, and versatility. New or improved features include automated cluster Validation, revamped setup and installation, unified cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, design and implement an installation, train your network support staff to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a business continuity plan.
Progent's Co-managed Call Center service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide selection of affordable online consulting services to help your organization to manage your legacy Microsoft Office Word solution or assist you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and resolving compatibility problems between different versions of Word, integrating Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training classes tailored for individuals or groups.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Microsoft supports seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a group of network experts based in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC planning consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services like planning solution architecture, recommending hardware, system configuration and validation, debugging, setting up remote network management, and educating your network support team.
Progent can help your business to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and can provide companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert support to companies that depend on these platforms to keep their strategic edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness experts. Progent can also assist you to design and implement a migration to the Flexential data center with services such as designing system architecture, recommending hardware, system setup and validation, debugging, streamling remote network management, and educating your IT staff.
Cisco's Catalyst wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact key areas such as ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.
Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management team and users. Progent has expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's Juniper-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to current versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help your business to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's OS platforms.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online consulting services to help you to manage your current Microsoft Office Word environment or assist you to upgrade to a current version of Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, integrating Word with different Office applications such as Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training customized for individuals or groups.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Macintosh service makes it possible to offer expert assistance to businesses that depend on these platforms to keep their competitive edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.
After Hours CRISC Certified Risk and Information Systems Control Auditor Consultant
Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's Technical Response Center (TRC) offers low-cost national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone help and online secure network connection to isolate and repair technical problems rapidly and economically.
Progent offers national urgent technical support and consulting services for companies who run Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft technology. Online IT help provides optimum return for your information technology dollar by preserving client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and money by traveling to your site. In most of situations your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to assist with the most difficult network problems.
Progent's certified engineers offers remote and on-premises consulting expertise to help your company to administer, maintain, and troubleshoot computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, remote connectivity, mobile device integration, wireless network design, and remote network monitoring and alerts.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or enhance .NET applications quickly and at low cost.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, enhance, manage and debug a Wi-Fi network customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Microsoft Windows 8.1 is designed to run on computers from smart phones and slates to power-user desktops. A wealth of innovative capabilities, including touch screen support and iconic tile user interface, provide a wide range of benefits for organizations who understand how to put them to work. Progent's Windows experts can assist get your business up to speed with Windows 8.1 and make sure you derive maximum competitive value from the product's many new and enhanced technologies.
Progent offers online and on premises expertise to help you with any phase of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence environment. Progent's BI experts can help your company to maintain your existing reporting environment, assist you to migrate databases and applications from a discontinued reporting product to a modern one, and deliver custom remote mentoring tailored to your specific requirements. Progent's management reporting professionals offer experience in the leading business analytics reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to verify your security defense systems and policies are correctly configured and effective.
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid solutions that transparently combine local and cloud resources.
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For computer networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your company's objectives.
Progent's CISSP-premier network security consultants can help businesses of all sizes with any aspect of information system security. Progent can create efficient security solutions that protect a small office against modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile clients accessing IT resources distributed across multiple physical datacenters and public and private clouds.
Microsoft 365, previously called Office 365, is Microsoft's growing family of productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in a variety of subscription plans targeted at customers ranging from students and home offices to enterprises. Progent offers quick and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the versatility to evolve with your changing business needs. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products targeted at preventing information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user certification, authorization, and tracking from a graphical Web interface.