For business computer networks located within the state ofConnecticut, Progent's Microsoft certified technical experts can deliver remote phone support and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to troubleshoot and repair network problems without the high cost and time delays normally associated with onsite technical service visits.
If yourConnecticutbusiness is located beyond the larger urban areas such asBridgeport, New Haven, Hartford, or Stamford, your nearby network support choices may be limited in skills, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of clients. This means you get not only the technical skills needed for the job, but a consultant with proven methods for applying that expertise to deliver affordable network solutions.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the security disciplines addressed under GIAC accreditation including auditing network vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Power BI Solutions
Progent's Power BI consultants can help your business to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also help you to prep your target data for Power BI visualizations. Progent can assist you build and administer an on-premises, cloud based, or hybrid network model for Power BI. For details, visit Progent's Power BI solutions.
Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, every Progent network expert has access to the technology and training resources needed to provide the best IT support possible. Progent's network outsourcing, Help Desk, Office 365 integration support, and application programming services allow small business customers to benefit from the broad range of skills found in the IT departments of large companies without the high expense and distraction of maintaining a large in-house support team.
Oracle Administration Services and Application Development
Progent offers affordable access to an Oracle expert for Oracle DBA services or an Oracle software programmer. Progent can assist your business to develop efficient solutions for key Oracle database administration tasks such as performance tuning, backup and restore processes, and information protection, or train your IT personnel how to use industry leading practices for simplifying major management procedures. Progent can in addition provide the services of a PL/SQL programmer to help you to design, tune, enhance, or port Oracle-based programs that can vary from business reports to data-driven web sites. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Collaboration Solutions Expertise for At-Home Workers
Progent can assist small and mid-size businesses to deploy collaborative software like SharePoint and Teams to make it easy for their teleworkers to engage in positive teamwork with fellow workers and customers. For information about how Progent can assist businesses to integrate and manage collaboration applications for teleworkers, refer to collaboration software support services for a remote workforce.
Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform comprehensive security evaluations, recover quickly from virus attacks, configure firewalls, configure secure techniques for off-site and mobile access, install spam protection and email encryption, and develop a company-wide security plan built around round-the-clock automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.
IT Consulting for Small Governments and School Districts
Progent has a long background providing a full-spectrum of remote IT support and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced remote IT consulting and has provided network support to clients in every state. Progent's remote computer consulting for local governments eliminates travel expenses and solves issues faster than on-premises support.
Cisco Small Business Wireless APs Configuration and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist you to design, implement, update, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or architecture. To learn more about Progent's support for current and older Cisco Small Business series of WiFi APs, see Cisco Small Business wireless APs system design and troubleshooting.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of IT security. Progent can create cost-effective cybersecurity systems that protect a small office from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.
Help Desk Sharing Services
Progentís Help Desk Co-management services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution built around the leading PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics. For details, see Progentís Co-managed Help Desk services.
Progent's Customer Testimonials
Progent has delivered remote or on-premises network consulting service to organizations in every state in the U.S. Many of these clients have indicated their appreciation to Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to learn what people have said concerning the quality of Progent's IT services
Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software solution that monitors the reliability, performance and protection of your IT system and identifies anomalies before they can disrupt your system. To give you additional understanding about the performance and stability of your system infrastructure, Progent can help you install and operate leading network monitoring software based on Linux.
64-bit Computing Upgrade Help
Progentís 64-bit migration experts can help your organization to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit computing, design a cost-effective upgrade process that minimizes operational interruptions, and provide responsive online support to assist you to install 64-bit operating systems and applications on your current computers. Progent's Microsoft-premier consultants can help you to integrate the 64-bit versions of Microsoft platforms such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.
Failover Clustering Help for Windows Server
The failover clustering feature set incorporated into the latest releases of MS Windows Server is radically re-engineered to streamline the installation, setup, and maintenance of server clusters and to offer greater levels of network availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual servers. Progent's certified failover cluster experts can help your company assess the advantages of failover clusters, plan and implement an installation, train your network support staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a workplace recovery plan. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery consultants can help you you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
Talk to a Progent Network Consultant
To learn how you can contact a Progent computer support expert for online or on-premises assistance, call 1-800-993-9400 or visit Remote Network Help.