For office networks located throughout the state of Connecticut, Progent's Microsoft and Cisco authorized consultants can deliver online assistance and remote troubleshooting to repair your computer system issues fast and affordably. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the cost and delays normally associated with onsite technical service visits.
If your Connecticut small business is located outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer support options may be limited in technical expertise, or not available during urgent situations. This can result in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.
Consulting Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior IT experts with years of experience as technology project managers for program development, information systems deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level project managers can provide world-class management expertise to assist enterprise clients to follow best practices to make sure major projects are successfully completed on schedule and within budget.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of email messages and attachments and blocking the transmission of confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn about Progent's complete ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses.
NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete family of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably following industry best practices.
Progent's Online Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of remote services to assist your organization to design, program, pilot test, install, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS and Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's affordable webinar training for Excel can be customized to address the needs of individuals or teams.
ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight family of managed services for small and mid-size businesses.
Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless network optimized for your facilities, providing your business a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes physical inspection, spectrum and security assessment of your existing WLAN, evaluation of your site's layout, measuring for radio frequency interference, signal propagation modeling, selection of the best placement for customer-specified Wireless Access Points such as Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report defining the new wireless network.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can help you to determine which version makes sense for your wireless solution. For Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Migration Support services for Windows 10
Progent's Windows Windows 10 planning consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.
After-hours Remote Support
Progent's low-priced after-hours remote support program provides companies 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services available beyond normal business hours include resolving issues with Microsoft-based servers, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, network and system backup/restore, and basic routing and switching help for Cisco technology.
Microsoft Exchange 2010 Upgrade Consulting
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your organization to manage and troubleshoot your current Exchange 2010 Server deployment or provide the assistance of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of upgrading to a modern release of Microsoft Exchange that offers quick payback by improving your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your key communications technologies.
Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive solution that provides quick ROI and enables improved business outcomes. Progent can assist you to interface Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office desktop and can provide live online Microsoft Office and Office 365 instruction to individual users and teams.
Microsoft Data Protection Manager Help
System Center 2016 Data Protection Manager offers small and medium-size organizations automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, administer, and troubleshoot a multi-site backup/recovery solution powered by DPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Affordable Computer Support Solutions
Many small organizations rely on poor metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take several times longer to perform the same job than a seasoned Information Technology expert. For example, charging a third less per hour, but taking three times longer for the same job is not a bargain. Even worse, a badly architected or implemented network environment that is unreliable and hard to administer or upgrade can cost an organization many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's service model and the technical capability of Progent's staff of engineers.
Talk to a Progent Computer Consultant
To see how to get in touch with a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Computer Support.