For business network systems located throughout the state of Connecticut, Progent's Microsoft and Cisco certified consultants can provide online assistance and troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the cost and delays associated with on-site technical service calls.
If your Connecticut company is situated beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network systems support options may be limited in skills, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the job, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist you to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT network.
In-depth Experience with Microsoft's Popular Server Platforms
Progent's group of computer network consulting experts can help large businesses to architect, install, and support major rollouts of key Microsoft technology by offering services like Microsoft Active Directory design, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Skype for Business migration consulting and Lync Server management, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest businesses to integrate solutions powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or major cities throughout the United States.
Desktop Consulting and Support Services
Progent can deliver a broad array of affordable support services to assist your business to deploy, configure, repair, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 technical support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and keep in compliance with industry security standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Read about the entire ProSight series of affordable managed services for small and medium-size organizations.
Online Education for Popular Desktop Apps
Progent offers live online instruction for an array of client applications. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, Publisher co-editing, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Live online education offers the advantages of conventional in-person sessions, including immediate communication between students and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of many workers.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and scalability and is also simple to move to another host. Progent's Private Cloud hosting and management services are built upon proven virtualization techniques that allow small businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.
Cisco Unified CM and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the center of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX solution by integrating tightly with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified CM support and debugging in areas that include integrating VoIP phones and desktop video IP phones, reviewing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Exchange Server.
Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to assist businesses of any size to plan, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or computing device. (Refer to Meraki switches consulting services.)
Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS integration consultants can provide affordable remote consulting to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS platform.
Mac Support Services
Progent's engineers offer Apple macOS and OS X users a variety of IT services including online Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Apple macOS and OS X security and connectivity consulting, integration between Mac and Windows environments, and one-on-one training. For computer networks based exclusively on Mac or for systems that utilize a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and depth to deal with the complexity of architecting, installing, and supporting an IT solution that is reliable, protected, fast, and supportive of your business objectives.
Microsoft Access Database Application Development
Progent's Microsoft Access developers and consultants can provide affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced help for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online classes for Access application programming and database administration.
Security Inventory Evaluation for Small Businesses
Progent has put together two ultra-affordable service packages intended to enable small companies to receive a professional security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your firewall to assess the risk to internal threats. The two security inventory packages are configured and run from a secured external location.
Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan. If your organization is considering migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to assess the value of Windows Server 2016 for your business and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model.
Contact a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Network Help.