For small company network systems located in the state ofConnecticut, Progent's Microsoft and Cisco certified technical team members can deliver online assistance and troubleshooting to fix your network problems quickly and affordably. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support knowledge bases to identify and fix IT problems without the cost and time delays normally associated with onsite service visits.

If yourConnecticutorganization is located outside of the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of customers. This means you get not only the technical competency needed for the task, but a professional with proven methods for applying those skills to assist with efficient network solutions.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out about Progent's ProSight suite of managed services for small and mid-size organizations.

Microsoft Teams Planning and Integration Experts
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for real-time communications and cooperation. Progent's Teams experts can help your organization to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

Power BI Consulting Services
Progent's Power BI consultants can help you to plan, deploy, maintain, enhance or debug your Power BI solution. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud, or hybrid network model to run Power BI. For details, see Progent's Power BI integration consulting.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and support information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help your company to develop and execute a risk management strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.

Infrastructure Consulting Services for Telecommuters
Progent can assist small and medium-size businesses to plan, implement and debug the network infrastructure required for a remote workforce. Aspects of infrastructure for which Progent's experts offer support include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router integration, Wi-Fi network design and implementation, and robust Internet access. For details about Progent's infrastructure support services for remote workers, refer to infrastructure guidance for an at-home workforce.

Backup Consulting Services for At-Home Workers
Progent can assist small and medium-size companies to design, implement, validate and troubleshoot backup/restore systems needed to support teleworkers. For information about Progent's backup/restore consulting services for remote workers, go to backup/restore solutions for telecommuters.

Cloud Support Services for Teleworkers
Progent can assist small and mid-size companies to provide their offsite workforce with secure and reliable integration with cloud applications and services. To find out about ways Progent's consultants can assist organizations to configure robust Cloud access for their remote workers, see cloud expertise for teleworkers.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out about Progent's entire ProSight line of low-cost network monitoring and management services for small and medium-size businesses.

SQL Server Application Programming
Progent's SQL Server developers can assist you to build and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best lifecycle management practices to build scalable, manageable SQL Server applications and is able to team with a client's management to deliver projects in a timely and cost-effective way. Progent for can assist your company to build Microsoft SQL Server solutions by offering a broad array of professional support services such as requirements analysis, database modeling, data migration, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup/recovery, clustering, reusable schema, replication solutions, security and compliance, and business continuity.

VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.

Cisco Wireless IP Phone Integration
Creating solutions with Cisco's wireless IP phones typically demands that you configure and optimize many key pieces of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and onsite assistance to help you create and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

Detailed Reporting of Services Provided
Progent provides complete and detailed reports of all service work to ensure customers do not feel like a hostage to their support provider. Progent sends e-mail accounts of services immediately after finishing each service interaction, and also sends a hard copy along with monthly invoices. Comprehensive IT service documentation makes it less disruptive for clients to transfer to a different support provider or assume increased service responsibilities in house. Good service reporting also provides management the visibility required to assess the quality of support services and produce better informed network expense projections.

Contact a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for remote or on-premises expertise in #(state), call 1-800-993-9400 or visit Online Computer Help.



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  • Sun Solaris Consulting Services Top Ranked UNIX Integration Company
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  • Microsoft Windows Server 2012 R2 Clusters Setup and Support
    Top Clustered Windows Server 2012 R2 Network Consulting

    Progent's certified failover clustering experts can assist you to evaluate the advantages of adopting Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of failover clusters.

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    Consulting Citrix StorageLink

    Progent's Citrix-certified consultants can help you to evaluate the strategic value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtualized network while reducing the cost of resources and operations and simplifying management processes.

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    Progent offers cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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  • Juniper Networks NetScreen Testing
    24 Hour Juniper NetScreen Network Security Auditing

    Progent's Juniper-certified NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.

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    Linux Network Monitoring, Nagios and MRTG Consult

    Network monitoring ordinarily consists of tracking a system's resource usage to help uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting services offer small businesses and developers assistance with administering and servicing UNIX and Linux networks that coexist with Microsoft-based technology.

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    Progent's Cisco-certified wireless experts can help your organization to assess the advantages of using Catalyst wireless controllers to manage Wi-Fi deployments of any size. Progent can help you to maintain and troubleshoot your current Wi-Fi environment or help you plan and implement a smooth migration from legacy Wi-Fi controllers to modern models.

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    Progent offers several network security service bundles intended to provide larger corporations an impartial and thorough network security audit from a team of certified security consultants. All Progent's network security assessment packages incorporate a collection of procedures including network scans from within and from beyond your network security perimeter, professional analysis of scanned data by certified security consultants, production of a report explaining the results, plus an interactive high-level executive outbrief and an extensive interactive outbrief for internal IT administrators.

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    Remote Troubleshooting Endpoint Monitoring and Reporting

    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt productivity.

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