Consulting Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent can provide Cabo Frio, Rio de Janeiro businesses support from BlackBerry-premier professionals who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support model, gives small businesses an affordable alternative for integrating BlackBerry products productively into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.

Onsite IT Consulting
Progent locations in Cabo Frio Metro

City Address Phone Link
Cabo Frio R. Maj. Belegard, 17, Centro
Cabo Frio, RJ 28906-330
+55 (800) 591 0396 Cabo Frio Network Support Services

Integration Support for BlackBerry BES Server
RIM's high-end platform for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Lotus, or Groupwise users to send and receive messages that stay encrypted during transit to provide maximum security. BES Server also simplifies a wide variety of critical management tasks that span from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can help you use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to implement key procedures not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and analyze the overall health of your system

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Cabo Frio, Rio de Janeiro who need fast and affordable help from a certified BlackBerry support professional, Progent provides effective remote help from a seasoned support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and allows consultants to fix problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in fields including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, email consistency, web access, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small company IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by resolving problems quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, solution design, deployment planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management model and equipment match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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    Progent has 20 years of background assisting small and medium-size businesses to plan, install, optimize, manage, and debug information networks that support a remote workforce.

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    Progent's CISM-certified security staff can help you secure your Apple Mac environment through professional support offerings including performing security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile access, deploying automated software for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular objectives of your corporate network.

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    Progent can help your business in any and all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Desktop and Mobile Device Management Computer Help

    Progent's Microsoft-certified consultants can assist your company to streamline desktop PC update and patch management by delivering expertise with management solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.

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    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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    Progent's proven ransomware recovery consultants can assist your business to restore an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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    Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT staff and users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on delivering high-value services where Progent has few competitors. Mid-size businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and efficient.

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    Microsoft Hyper-V Virtual Server Consultant

    Progent's certified consultants can help you evaluate the possible benefits of Hyper-V-based server virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production applications, evaluate your network and server architecture for smooth performance with virtualization solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, design and validate disaster recovery procedures that maximize system uptime, and deliver continuing consulting and technical support including affordable remote repair and turn-key Help Desk services.

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    Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have quick access to Progents Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced IT support programs, medium-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide mid-size business networks world-class reliability, security and productivity.

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    At Home Workers Endpoint Management Online Support Services

    Progent can assist small and medium-size companies to implement centralized endpoint management platforms for administering endpoints used by work-from-home employees.

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  • Consultants Microsoft Small Business Server
    SBS Technology Consulting Services

    Microsoft Small Business Server is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer consultant with real-world experience designing and building seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of background integrating business networks based on Microsoft technology. This expertise ensures you results in deploying, administering, and troubleshooting IT environments that include the Microsoft Small Business Server package of servers and applications.

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    Services Microsoft Teams management

    Progent can assist your business to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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    Excel Sparklines Computer Support Consultant

    Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that offers quick ROI and enables better business results. Progent can assist your company to interface Office or Office 365 apps with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems with different versions of Office desktop and can provide customized online instruction to individuals and teams.

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  • 24/7 Juniper J Series Gateway Network Consultant
    Juniper J2350 Router Network Security Test

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Microsoft Dynamics GP software offers analysis and reporting capabilities that let you monitor all business processes, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you design reports that let you analyze your business more thoroughly, turning uncooked data into useful business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce applications that work transparently with Dynamics GP/Great Plains.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management platform or assist you to modify your existing SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.

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