Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Cabo Frio, Rio de Janeiro companies the expertise of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of BlackBerry solutions has become more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their business information system.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
Progent locations in Cabo Frio Metro
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, offering a centralized solution for controlling critical jobs such as device deployment, upgrades, and retirement and also providing a strong foundation for data protection and high availability. BlackBerry BES Server supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports over-the-air synchronization.
BlackBerry BES Server features a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in adjusting levels of security to meet the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can assist you to select powerful security features and activate them remotely. Samples of these wirelessly configurable security settings are:
- Lock down a BlackBerry device
- Wipe information from a missing or stolen smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting how to prevent users from loading or running unsafe or unauthorized applications. Progent can help you to choose blocking techniques like:
- List exactly what programs are permitted on the device
- Prevent external software from using non-volatile memory on the BlackBerry smartphone
- Select which resources external applications can use on the smartphone
- Limit the types of connections third-party applications running on the device can establish
- Block all third-party software from being installed or run on the device
Expert BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible by phone to provide expert technical help to businesses in the Cabo Frio region or anywhere in Rio de Janeiro. Progent's experienced online consulting team has helped businesses solve computer problems and cut support expenses in each state in the United States and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online consulting support for a wide selection of issues associated with RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition help you to resolve a wide range of problems concerning synchronization, handset detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by resolving problems quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.