Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining mobile access to messaging, scheduling, web applications, and other critical business data. Progent offers Cabo Frio, Rio de Janeiro companies the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
Progent locations in Cabo Frio Metro
Integration Expertise for BlackBerry BES Server
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Lotus, or Groupwise users to send and receive messages that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative tasks ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Upgrade BlackBerry device software wirelessly
- Control user and group settings with BES Server's vast library of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant architecture based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and analyze the overall health of your BlackBerry solution
Expert RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Cabo Frio region or anywhere in Rio de Janeiro. Progent's experienced online technical support experts have helped businesses resolve computer problems and cut support expenses in every state in the U.S. and built a large following of satisfied customers. (See Progent's client testimonials.)
Progent offers remote help for a broad array of issues related to BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, workstation software installation, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and equipment meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Professional
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.