Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Cabo Frio, Rio de Janeiro businesses the services of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, effective deployment and support of BlackBerry technology has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
Progent locations in Cabo Frio Metro
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like calendars, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages and to instant messaging-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you design, configure, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
Expert RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available remotely to provide prompt technical help to businesses in the Cabo Frio area or anywhere in Rio de Janeiro. Progent's experienced remote technical support experts have helped IT organizations solve computer problems and reduce support expenses in every state in the country and established a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent offers online assistance for a broad array of technologies related to BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also help you to resolve a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in providing nationwide online help for small office networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support expenses at a minimum and, by resolving issues promptly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.