Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to become aware of a breach and are less able to mount a quick and forceful defense. The more lateral progress ransomware is able to achieve within a victim's system, the more time it takes to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Cabo Frio metro area to locate and isolate breached devices and protect clean assets from being compromised.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Cabo Frio
Current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any available system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an additional settlement for not publishing this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the nature of the downloaded data.
The restoration process after a ransomware penetration involves several crucial phases, the majority of which can be performed concurrently if the recovery workgroup has enough members with the required experience.
- Quarantine: This time-critical initial response requires blocking the sideways spread of the attack across your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include isolating affected endpoint devices from the rest of network to block the contagion, documenting the environment, and securing entry points.
- Operational continuity: This covers bringing back the network to a basic useful degree of functionality with the shortest possible downtime. This effort is usually the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and safe remote access. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to get critical services on line again as fast as feasible.
- Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the condition of the network, how many files are encrypted, and which recovery techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully closed, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by SQL Server. Some detective work may be required to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
- Deploying modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the identical anti-virus tools deployed by many of the world's biggest corporations including Walmart, Visa, and Salesforce. By providing in-line malware blocking, identification, containment, repair and forensics in one integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; building a clean environment; remapping and reconnecting datastores to match exactly their pre-attack condition; and recovering computers and software services.
- Forensic analysis: This process is aimed at discovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware attack travelled within the network helps you to assess the impact and highlights weaknesses in policies or processes that should be rectified to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is usually assigned a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is essential that other key recovery processes like business resumption are pursued in parallel. Progent maintains a large roster of IT and data security experts with the skills required to carry out activities for containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial management and ERP applications. This breadth of expertise allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has collaborated with leading insurance carriers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting Services in Cabo Frio
For ransomware system recovery services in the Cabo Frio metro area, phone Progent at 800-462-8800 or go to Contact Progent.