Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to recognize a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware is able to make within a target's network, the longer it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to take the time-critical first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help organizations in the Cabo Frio area to locate and quarantine breached servers and endpoints and protect clean assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Cabo Frio
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and attack any accessible backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and basically sets the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement fee in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers demand an additional settlement in exchange for not posting this information on the dark web. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a major problem according to the nature of the downloaded information.
The restoration work subsequent to ransomware attack involves a number of crucial stages, the majority of which can proceed in parallel if the response team has enough people with the necessary skill sets.
- Quarantine: This time-critical first response requires arresting the lateral progress of ransomware within your network. The longer a ransomware assault is allowed to run unrestricted, the longer and more expensive the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment activities consist of cutting off affected endpoint devices from the network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a minimal acceptable degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and secure endpoint access. Progent's recovery experts use state-of-the-art collaboration tools to coordinate the complex restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's management and IT group to prioritize tasks and to put critical resources on line again as fast as possible.
- Data restoration: The work necessary to recover files damaged by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can take down critical databases which, if not gracefully shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
- Deploying modern AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical AV tools used by some of the world's largest corporations including Netflix, Visa, and Salesforce. By providing real-time malware filtering, detection, mitigation, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Services include establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and operating the decryptor tool; debugging decryption problems; creating a clean environment; remapping and connecting datastores to reflect precisely their pre-attack condition; and reprovisioning physical and virtual devices and services.
- Forensic analysis: This process involves learning the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault progressed within the network helps your IT staff to evaluate the damage and brings to light weaknesses in rules or processes that should be rectified to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other important activities such as business resumption are pursued in parallel. Progent has an extensive roster of information technology and data security professionals with the knowledge and experience needed to perform activities for containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP applications. This scope of skills allows Progent to salvage and consolidate the undamaged parts of your IT environment after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading cyber insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware Recovery Consulting Services in Cabo Frio
For ransomware cleanup consulting services in the Cabo Frio metro area, call Progent at 800-462-8800 or visit Contact Progent.