Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to achieve within a target's network, the longer it will require to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Cabo Frio area to identify and quarantine breached servers and endpoints and guard clean assets from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Cabo Frio
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any accessible system restores. Data synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and effectively throws the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a settlement payment for the decryption tools needed to recover scrambled files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an extra ransom for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a major problem depending on the sensitivity of the stolen data.
The restoration process after a ransomware breach has several distinct phases, most of which can proceed concurrently if the response team has enough members with the required experience.
- Containment: This urgent first step requires blocking the lateral progress of ransomware within your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities consist of cutting off infected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This involves restoring the IT system to a basic useful degree of capability with the shortest possible downtime. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also requires the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access management. Progent's recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT group to prioritize activity and to put essential services back online as quickly as feasible.
- Data recovery: The effort necessary to recover data impacted by a ransomware assault varies according to the condition of the network, how many files are encrypted, and what recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be required to find undamaged data. For instance, non-encrypted OST files may have survived on staff desktop computers and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
- Deploying modern antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the identical AV technology implemented by many of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware filtering, detection, containment, restoration and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-attack state; and recovering computers and software services.
- Forensics: This process involves discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed through the network helps your IT staff to assess the damage and uncovers vulnerabilities in security policies or processes that need to be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is typically assigned a high priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is vital that other important recovery processes such as business resumption are pursued in parallel. Progent maintains a large team of IT and data security experts with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services across the U.S. for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This breadth of skills allows Progent to identify and consolidate the surviving pieces of your network following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with leading cyber insurance carriers including Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware Recovery Consulting Services in Cabo Frio
For ransomware system recovery consulting in the Cabo Frio area, phone Progent at 800-462-8800 or go to Contact Progent.