Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may take longer to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's network, the more time it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware experts can help organizations in the Cabo Frio area to identify and isolate infected devices and guard undamaged resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Cabo Frio
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically knocks the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware attack, insist on a ransom payment for the decryption tools required to unlock encrypted files. Ransomware assaults also try to exfiltrate information and hackers demand an extra ransom for not publishing this information on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a major problem depending on the nature of the downloaded data.

The restoration work after a ransomware penetration has several distinct stages, the majority of which can proceed in parallel if the recovery team has a sufficient number of members with the necessary skill sets.

  • Quarantine: This time-critical first step requires arresting the sideways progress of the attack across your network. The longer a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include isolating affected endpoint devices from the rest of network to minimize the spread, documenting the environment, and securing entry points.
  • System continuity: This involves restoring the network to a minimal useful degree of functionality with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, continuously, and in concert with a client's management and IT group to prioritize tasks and to get vital services on line again as fast as feasible.
  • Data restoration: The work necessary to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work may be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and notebooks that were off line during the attack.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same AV technology implemented by some of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, detection, containment, recovery and forensics in a single integrated platform, Progent's ASM lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance carrier, if any. Services include establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor tool; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to match precisely their pre-encryption state; and restoring computers and software services.
  • Forensic analysis: This process involves learning the ransomware attack's progress throughout the network from beginning to end. This history of how a ransomware attack progressed through the network helps your IT staff to assess the damage and uncovers weaknesses in rules or processes that need to be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is usually given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other key recovery processes like operational continuity are pursued concurrently. Progent has an extensive roster of information technology and cybersecurity experts with the skills needed to perform activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services across the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and integrate the surviving pieces of your information system following a ransomware assault and rebuild them rapidly into a viable system. Progent has collaborated with top insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Cabo Frio
For ransomware cleanup services in the Cabo Frio metro area, call Progent at 800-462-8800 or go to Contact Progent.



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  • Online Support Lync Server 2013
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    Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network voice communication. Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to assist you to manage and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.

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    Internet Security and Acceleration Server Technical Support

    Progent's certified ISA Server consulting experts have extensive experience creating corporate security solutions for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your productivity.

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    Progent can assist businesses of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.

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    Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to carry out your migration to Exchange 2010, generate comprehensive documentation of your new messaging system, educate your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and offer ongoing administrative consulting and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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    Microsoft Microsoft 365 Outlook Software Consulting

    Progent's Microsoft Office and Microsoft 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides fast return on investment and enables improved business outcomes. Progent can assist you to interface Office or Microsoft 365 applications with each other and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between various releases of Office desktop and offers live online instruction to individuals or teams.

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    Microsoft Virtual PC for Mac Professional

    For businesses with a mix of Apple Mac and Windows desktops, there are two basic solutions for using Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-powered PC to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so that you can run Windows software directly. Progent's Mac technology consultants can help your organization to maintain these products for running Microsoft Windows applications on your Apple Macs and can in addition help you to evaluate and configure other solutions for Microsoft Windows PC emulation.

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    Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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    Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.

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    Colocation sites allow companies to share enterprise-class facilities for hosting computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation strategy including selecting and moving to a colocation facility, designing system architecture, specifying required equipment, on-premises and on-line maintenance, establishing offsite system administration, and training your IT personnel.

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  • Help and Support Fortinet Firewall Sandboxing
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    Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet firewalls to protect all your digital resources at the enterprise perimeter, within the data center core, at branches, and at the cloud edge.

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    Progent offers access to the cost-effective support of remote Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet access solution aligns with your business needs. Support services available from Progent include assessment of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.

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    Juniper J Series Firewall Technology Consulting Services

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Microsoft Exchange 2016 Upgrade Network Engineer
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    Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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  • Aironet 1600 Access Point Support
    CCIE Expert Certified Aironet Wi-Fi AP Management Technical Support

    Progent's Cisco-certified wireless networking experts can assist organizations of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, coverage, density, expandability, security compliance and manageability required for seamless access between Wi-Fi and wired networks. Progent offers efficient remote and on-premises consulting services for both legacy and new-generation 802.11ac Aironet APs and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

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  • Consulting Postini
    Postini Support

    E-Mail Guard is Progent's affordable anti-spam and virus protection solution that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of email-borne assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based antispam and anti-virus services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server vendor, hardware type, or data center location.

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