Cabo Frio, Rio de Janeiro Microsoft Certified Exchange Engineers
Exchange and Office 365 Implementation Design Consulting, Migration Support, and Expert Troubleshooting
Progent's Microsoft-certified support professionals have over two decades of background helping companies of all sizes to design, set up, and troubleshoot email systems built around Microsoft Exchange. For companies in Cabo Frio Rio de Janeiro, Progent offers a variety of budget-friendly Microsoft Exchange Server support and maintenance services to make sure that your company's Microsoft Exchange system delivers:
- Information security and compliance
- Rules-based virus and spam defense and message content management
- Dependability
- Easy access for off-site and mobile workers
- Streamlined management mechanisms
- Universal inboxes with voice messaging, IM, Presence, and video conferencing capability
- Non-intrusive and high-speed backup and recovery
- Full coordination of on-premises and cloud-based resources
Progent's Microsoft Exchange Server support and maintenance professionals can help your organization to plan and implement efficient migrations from out-of-date email systems to an up-to-date Microsoft Exchange release. Progent's 64-bit upgrade experts can help you to evaluate the business benefits and risks of upgrading to a 64-bit edition of Exchange Server and can help you to design and implement a cost-effective upgrade strategy to a 64-bit version of Microsoft Exchange. Progent's Power BI consultants can help you use information from Exchange files to create modern visualizations to incorporate into interactive Power BI analytical reports and dashboards. Progent can also help your company to integrate your Exchange-based email solution with the new generation of smartphones by offering wireless integration services such as Apple iPhone and iPad integration and Google Android smartphone integration and management.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget. For details about Progent's consulting services for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.
In addition, Progent can provide automated security and performance monitoring to make sure your company's messaging solution stays operational, and Call Center Services for rapidly resolving email issues encountered by your workers.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
| City | Address | Phone | Link |
| Cabo Frio | R. Maj. Belegard, 17, Centro Cabo Frio, RJ 28906-330 Brazil |
+55 (800) 591 0396 | Cabo Frio Network Support Services |
Microsoft Exchange 2019 Server Deployment Services
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook. For details, visit Progent's MS Exchange Server 2019 integration services.
Microsoft Exchange Server 2016 Consulting
Microsoft Exchange 2016's new architecture permits simplified deployment and scale, higher utilization of equipment, and lower administration expense. Microsoft Exchange Server 2016 offers closer connectivity with Office 365 applications, support for Microsoft Windows Server 2016, higher I/O performance, improved DLP, and better recovery, feature-rich support for iOS and Android smart phones and tablets, comprehensive web-based administration, and a more complete web client. Read more about Progent's MS Exchange 2016 Server support services.
MS Exchange 2013 Server Deployment
Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key areas including ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange 2013. Read more about Progent's Microsoft Exchange Server 2013 consulting.
MS Exchange 2007 Help
MS Exchange 2007 is engineered to address the challenges of protection, ubiquitous access, high performance, and dependability. Exchange Server 2007 offers designed-in fault tolerance that delivers enterprise-class availability to keep your Exchange environment up and running, defend against spam and malicious email, and enable your company to be compliant with regulatory standards. Read more concerning Progent's Microsoft Exchange 2007 Server support services.
MS Exchange 2003 Consultants
MS Exchange 2003 offers a reliable, expandable, and easy-to-manage infrastructure with round-the-clock messaging and group support as well as reasonable cost of ownership. MS Exchange 2003 remains widely used because it enables a wide selection of team activities, such as scheduling utilities, discussion groups, and team folders, and in addition allows sharing of data across physical, logical, and technology borders with features such as IM, real-time data, and multimedia support. Although Microsoft no longer provides support for this older platform, Exchange 2003 is nevertheless among the most widely used editions of Microsoft's Exchange family. Progent can assist your company to support your existing Microsoft Exchange 2003 solution or upgrade to a more advanced edition of Exchange. Find out additional details about Progent's MS Exchange Server 2003 help.
Exchange 2000 Server Help
In contrast to MS Exchange 5.5, which uses its own directory, MS Exchange 2000 utilizes Active Directory, providing a simplified administration and security architecture. Microsoft Exchange 2000 still has a sizeable installed base even though Microsoft has ceased to support for this venerable product. Progent's seasoned email professionals offer extensive experience supporting Microsoft Exchange 2000 and can assist your company to manage your current Exchange Server 2000 installation or show you the business advantages of later versions of Microsoft Exchange and assist you to upgrade efficiently to a newer release of the world's most popular email technology. Read additional details about Progent's MS Exchange 2000 consulting.
MS Exchange 2016 Migration Consulting
Progent can assist your business with all stages of your Exchange 2016 Server upgrade such as planning, testing, moving mailboxes, client remediation and management/end user training. Progent's Exchange consultants can help you to assess the strategic advantages of deploying Microsoft Exchange 2016 Server, plan and carry out a smooth migration, and deliver as-needed troubleshooting. Progent can help your business to create a Microsoft Exchange 2016 ecosystem that utilizes local and/or cloud-based datacenters. Learn more about how Progent's Exchange 2016 Server migration consultants can assist your organization to move affordably from your current Exchange environment to Microsoft Exchange 2016.
Exchange Server 2013 Migration Consulting Services
Microsoft Exchange 2013 includes important enhancements its predecessor Microsoft Exchange Server 2010 and offers new functions as well as a streamlined architecture. Progent's consultants can help you to migrate to MS Exchange Server 2013 utilizing as much as possible of your current infrastructure. Progent's consultants can also help you to integrate Microsoft Exchange 2013 with Lync 2013, SharePoint 2013, and Office or Office 365 for advanced collaboration and eSearch capabilities. Learn how Progent's Microsoft Exchange 2013 upgrade consulting experts can help you migrate efficiently to Exchange 2013 Server for on-premises, cloud, or hybrid deployments.
Microsoft Exchange Server 2010 Migration Expertise
Progent can provide expert support for each phase of your Exchange 2010 migration with services that include end-to-end project management, site analysis, project design and documentation, specification of all new software and equipment required, recommended sourcing, system testing at customer site or at Progent's test facility, setting up transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment the solution, deactivating the previous system, and webinar training for client's IT group and end users. Read more about how Progent's Exchange Server 2010 Migration Support Services can help your organization to transition economically and productively from your older Exchange system to Microsoft Exchange 2010
Spam Filtering, Data Loss Protection plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption platform that incorporates the technology of top data security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Find out more about Progent's
Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams consultants and Skype for Business experts offer online and onsite expertise for companies of any size to assess the benefits of migrating to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office; configure high-availability solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory standards.
Get in Touch with Progent for Exchange Server Consulting
If your Rio de Janeiro company is in need if Microsoft Exchange Server support specialist, contact Progent at
Progent's Consulting and Support Services for Microsoft Technology
For businesses of all sizes in Cabo Frio Rio de Janeiro, Progent's Microsoft-certified consultants offer low-cost online computer assistance and IT consulting services for the entire array of Microsoft .NET Enterprise Servers. Progent can provide Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment support, Microsoft Windows Server 2008 consulting, and Microsoft Windows Server 2003 technical support. Progent's migration, integration, update, and consulting services cover network design, deployment, and management outsourcing for
project management and documentation, on-site and off-site
IT support and network repair,
Help Desk Support, certified
security consulting, full-service
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager experts, Microsoft System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager consultants who can assist your organization to plan and implement Microsoft's platform for unified management of hybrid cloud environments that incorporate physical datacenters and cloud-based services.
Progent also can deliver a full array of online PC desktop support including Windows 10 planning support, Windows 8.1 integration, Microsoft Windows 7 technical support, upgrading to 64-bit computing, upgrading to 64-bit computing, configuring Microsoft Office 365, and streamlining PC desktop image creation.
If your Cabo Frio Rio de Janeiro company requires urgent remote help from a Microsoft certified network expert, go to Progent's Urgent Online Computer Support.
Learn additional details concerning Progent's Microsoft Technology Expertise.
An index of content::
Best Alabama Technology Consultants
Hawaii Support Outsourcing
Progent’s Technical Response Center offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone help and remote secure computer access to isolate and repair technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to appropriate experts as required. For urgent problems, the Technical Response Center tries to answer your call for support in less than one hour.
Network Health Assessment Services
Network Health Assessment Consulting
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer AD implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler management, better compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime.
Juniper Junos CLI Evaluation
Largest Juniper Junos Management Cybersecurity Team
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24-Hour Microsoft Teams and Azure Active Directory Consultant Services
Engineer Microsoft Teams with Microsoft Stream
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Microsoft T-SQL Developer Firm
MS SQL Auditor
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Offsite Workforce Data Protection On-site Support
Remote Workers Data Protection Integration Services
Progent can help small and medium-size businesses to plan, install, test and manage backup solutions for offsite workers.
Emergency Exchange 2013 eDiscovery On-site Support
Remote Consulting Exchange 2013 Collaboration
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and introduces important new features plus a redesigned structure. These improvements affect key IT areas like ease of administration, availability, security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange Server 2013.
Freelance Cisco Consulting Subcontractor Jobs
Cisco CCDA Contract Job Opportunities
Progent is seeking a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE credentials; and consultants for advanced network design with backgrounds in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and server virtualization. Progent is also seeking desktop support technicians, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also seeking veteran managers who can operate efficiently in our dynamic, virtual office environment. Progent contracts freelance professionals who have specialized expertise and field background in high-demand IT areas outside Progent's primary service concentration. Progent's Experts Group includes independent consultants who can provide consulting and development support for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux, Macintosh, or Solaris, or can provide world-class skills in areas like telecommunications, web design, EDI, web commerce, or database management. Freelance consultants certified by Progent coordinate with Progent's in-house professionals to deliver end-to-end IT services for small and midsize company networks.
Information Technology Consulting wireless IP phones and CUCM
Consulting Services Wi-Fi IP phone integration
Progent's wireless IP phone configuration experts can provide remote and onsite assistance to help you create and administer a Cisco Wi-Fi IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Microsoft Configuration Manager 2007 Configuration
SCCM 2007 Windows Server Deployment Professionals
Progent can assist you to maintain System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and boost productivity by making sure that operating systems and applications stay current, managing product licenses, and monitoring resource usage patterns to help you make smart purchasing choices. Once your organization is set to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Exchange Server 2016 Upgrade Planning Computer Consulting
Microsoft Exchange 2016 Upgrade Online Troubleshooting
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Windows and Solaris Online Technical Support
Windows and UNIX Engineer
If your company computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for simple management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX and Microsoft Windows integration support offerings feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and repair, in-person technical support, and Help Desk services.
Midsized Business Technical Firms
Midsize Business Support Consultant
Progent offers IT services for medium size businesses with 100 to 250 system clients. The mid-size company or work group has traditionally been an underserved segment of the market for IT support services. The overhead and service access practices of major third-party support organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support costs of a small-medium business while providing the small company with big-company service from professional, world-class experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is looking for levels of IT support needed by a mid-size organization without paying enterprise prices, you need Progent.
ProSight Network Health Check Technology Professional
24-7 Network Health Check Specialists
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and safer Active Directory environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with information security requirements, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime.
Microsoft System Center Operations Manager Troubleshooting
Remote Monitoring and Reporting Remote Support Services
Mid-sized businesses can enjoy all the benefits of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced IT service programs, medium-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size business information systems world-class reliability, protection and productivity.
UNIX with Windows IT Consulting
Windows and Solaris Network Consulting
If your company is developing UNIX-based applications on a network that includes Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise without the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an economical alternative for supporting an information system that features excellent availability, protection, and performance. Progent's developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
24/7 Check Point Software Blade Firewall Support
Check Point Software Blade Intrusion Detection
Progent's Check Point Software firewall experts can help you design, deploy, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
SQL Server 2014 Capacity Planning Integration
Expert Microsoft Certified SQL Server 2014 Disaster Recovery Support Services
Microsoft SQL Server 2014 incorporates major enhancements in key areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as planning, configuration, management, remediation, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Support Services SCCM 2007 Asset Inventory
SCCM 2007 Application Deployment On-site Support
Progent's Microsoft-certified consultants can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve compliance, and boost productivity by making sure that operating systems and applications are always current, tracking licensing, and reporting usage profiles to help you make smart purchasing choices. When you are set to update your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Online Consulting Network Performance Optimization
ProSight Remote Network Infrastructure Monitoring Specialists
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance problems.
Top Ranked Consultants Windows and UNIX
Windows and UNIX Consultant
Progent's UNIX family consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient single consulting firm to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
DopplePaymer ransomware protection and recovery Engineers
Specialists ransomware preparedness review
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business needs.
Knowledge Transfer Remote Support Services
Expert Training Outsourcing
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent is able to focus on offering high-value services where Progent has little competition. Small businesses who utilize familiar freelance consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, protected, and efficient.
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