Cabo Frio, Rio de Janeiro Microsoft Certified Exchange Experts
MS Exchange and Office365 Implementation Architecture Support, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consulting experts have more than two decades of experience assisting companies of all sizes to plan, set up, and manage messaging solutions built around Microsoft Exchange Server. For businesses in Cabo Frio Rio de Janeiro, Progent provides a variety of cost-effective Microsoft Exchange support and troubleshooting services to make sure that your company's messaging solution features:
Data security and compliance
Inbound and outbound virus and spam defense and content management
Non-stop operation
Convenient access for off-site and mobile users
Efficient management utilities
Universal inboxes with voicemail, IM, Presence, and conferencing capability
Non-intrusive and high-speed data backup and recovery
Tight coordination of on-premises and cloud-based networks
Progent's Microsoft Exchange support and troubleshooting specialists can assist you to plan and perform non-disruptive migrations from legacy messaging environments to the latest Microsoft Exchange release. Progent's 64-bit migration consultants can help your company to evaluate the business advantages and costs of upgrading to a 64-bit edition of Exchange Server and can assist you to create and implement an efficient upgrade strategy to a 64-bit edition of Exchange. Progent's Power BI consultants can help you utilize information from Exchange spreadsheets to create modern visualizations to incorporate into actionable Power BI business analytics reports and dashboards. Progent can also assist your company to expand your Exchange-powered messaging environment with the new generation of smartphones and tablets by providing BYOD integration support services that include iPhone integration and Android phone integration.
Microsoft supports seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget. To find out more about Progent's consulting services for integrating Microsoft 365 and on-prem Exchange environments, visit Microsoft 365 integration with on-prem Exchange.
MS Exchange Server 2019 Integration Services
Progent can assist your organization in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook. For details, see Progent's MS Exchange 2019 integration services.
MS Exchange Server 2016 Support Services
MS Exchange 2016 Server's streamlined architecture permits simplified deployment and expansion, more efficient use of equipment, and lower operational cost. Exchange 2016 Server offers tighter connectivity with Microsoft 365 apps, operation with Windows Server 2016, faster I/O performance, enhanced data loss protection, and more rapid recoverability, more extensive support for Apple iOS and Android mobile devices, full browser-based administration, and a more complete Outlook web client. Find out more about Progent's MS Exchange Server 2016 support services.
Exchange Server 2013 Integration
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact key IT areas like manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the business benefits of migrating to Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013. Find out more details about Progent's Microsoft Exchange 2013 Server support.
Exchange 2010 delivered game-changing technology for high-availability, protected, integrated messaging. Compared to Microsoft Exchange 2007 or Exchange Server 2003, Exchange 2010 Server is more economical to deploy and maintain, easier to manage and expand, more comprehensive in capabilities, higher performance, less subject to hardware failure, more complete in its support for mobile users, and better equipped to guard sensitive information and resist malicious attacks. Read more concerning Progent's Exchange 2010 Server support.
Exchange 2007 Consultants
Exchange 2007 Server is engineered to address the demands for protection, ubiquitous connectivity, speed, and dependability. Microsoft Exchange Server 2007 provides designed-in resilience that enables enterprise-class robustness to keep your messaging system operating smoothly, combat spam and viruses, and help your organization to adhere to regulatory standards. Learn more about Progent's MS Exchange 2007 Server support.
Microsoft Exchange Server 2003 Support
MS Exchange 2003 offers a dependable, expandable, and manageable infrastructure with 24×7 email and collaboration plus reasonable licensing cost. Microsoft Exchange 2003 remains in wide use because it supports a broad range of collaborative functions, including group scheduling utilities, discussion groups, and group folders, and also provides sharing of information across physical, organizational, and technology borders with features such as IM, low latency communication, and video conferencing. Though Microsoft no longer provides support for the product, Exchange 2003 is nevertheless among the most widely used editions of the Exchange family. Progent's engineers can help your company to maintain your current Microsoft Exchange 2003 solution or migrate to a more advanced version of Exchange. Read more information concerning Progent's MS Exchange 2003 Server help.
Exchange 2000 Server Consulting
Unlike MS Exchange 5.5, which uses its own directory, Microsoft Exchange 2K uses Active Directory, offering a greatly management and security model. Microsoft Exchange Server 2000 still has a large installed base despite the fact that Microsoft has ceased to support for the platform. Progent's seasoned messaging engineers have extensive experience supporting Microsoft Exchange 2000 and can help your company to manage your existing Microsoft Exchange 2000 installation or show you the business advantages of more recent releases of Exchange and help you to migrate affordably to a newer release of the industry's most successful email technology. Find out additional information concerning Progent's Exchange 2000 consulting services.
MS Exchange 2016 Migration Expertise
Progent's consultants can assist you with any and all phases of your MS Exchange 2016 Server migration including coexistence, testing, mailbox migration, decommissioning and training. Progent's Exchange consultants can help you to assess the business benefits of deploying MS Exchange 2016, plan and implement a smooth migration, and deliver on-going technical support. Progent can help you to build an Exchange Server 2016 environment that utilizes on-premises and/or cloud-based resources. Learn more about ways that Progent's Microsoft Exchange 2016 Server migration consultants can assist you to upgrade affordably from your legacy Exchange environment to MS Exchange 2016.
Exchange 2013 Server Upgrade Support Services
Microsoft Exchange Server 2013 delivers significant improvements to Exchange 2010 Server and offers new capabilities as well as a streamlined design. Progent's consultants can assist you to upgrade to MS Exchange Server 2013 utilizing as much as possible of your current infrastructure. Progent's experts can also help your business to configure MS Exchange 2013 with Lync, SharePoint, and Office desktop or Microsoft 365 for advanced collaboration support and enterprise search features. Find out how Progent's Microsoft Exchange Server 2013 upgrade support can help you upgrade efficiently to MS Exchange Server 2013 for local, cloud-based, or hybrid deployments.
Exchange 2010 Server Migration Support Services
Progent can provide comprehensive support for every phase of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software and hardware required, suggested sourcing, pilot verification at customer site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, decommissioning the old system, and training for client's IT staff and users. Learn more about how Progent's MS Exchange 2010 Migration Services can assist you to move affordably and productively from your older Exchange Server environment to Microsoft Exchange Server 2010
Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption platform that incorporates the technology of leading information security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Leakage Prevention.
Upgrade Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams consultants and Skype for Business experts offer online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; interface Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint and Microsoft 365; set up high-availability mechanisms; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets government and industry requirements.
Contact Progent for Microsoft Exchange Server Expertise
If your Rio de Janeiro company is in need if Microsoft Exchange Server support specialist, call Progent at 800-993-9400 or go to Contact Progent.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize the full benefits of bringing intelligence into their networks. Cisco's switching product line allows you to deploy capabilities to make your IT network sufficiently robust to accommodate time-critical needs, scalable to facilitate future growth, safe enough to guard restricted information, and designed for differentiating and managing all traffic to streamline network operations. Progent's Cisco certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISA certified security specialists can help you create a strategic security plan and configure Cisco switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
24x7x365 Networking Firm Exchange Server 2013 Cabo Frio, Rio de Janeiro
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can create efficient security solutions that protect a small office against modern malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.
Progent's wireless site survey services help you to design, implement and debug a Wi-Fi network optimized for your facilities, offering your business a wireless solution that has the reception, speed, capacity, security, and hand-off capability your business needs.
If you want to revamp your corporate web site, build internal webs for purposes such as HR or employee education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.
Progent can help small and medium-size businesses to design, install, validate and manage data protection solutions needed to support a remote workforce.
Top Ranked Small Office Network Consulting Exchange Server 2013
Progent is one of the most expert network support companies for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide variety of remote services to help your organization to design, develop, pilot test, install, manage, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to organizations looking for a fast solution to a specific problem associated with Office Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business application software based on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Citrix-certified experts can assist your business to plan, deploy, administer, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and maintain an off-site datacenter that offers high availability, enhanced protection, and rapid disaster recovery.
Progent is among the most experienced IT consulting firms for designing email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health reporting, allows safe end-user self service, and offers a common control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft-certified SQL Server application developers and DBAs offer online consulting to assist businesses of any size to build, administer, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
Dynamics GP/Great Plains accounting includes analysis and reporting features that let you monitor all business processes, sales and spending, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you design reports that let you understand your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business application development and web commerce applications that work transparently with Dynamics GP.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent can help small and medium-size organizations to configure endpoint device security defense solutions and deliver response expertise needed to support teleworkers.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and manage a disaster recovery system based on VMware SRM.
Progent can provide affordable remote access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and ASM file/volume manager.
Progent is structured to deliver in-depth online consulting for all technologies associated with small business information networks and allows you to outsource a variety of strategic, on-demand support services such as a part-time Chief Information Officer to offer advanced IT design and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical projects such as office moves oroperating system upgrades, Cisco-certified consultants for designing fast and reliable infrastructure, security engineers to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or repair business application programs.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC planning consultants. Progent can also help you to plan and implement a migration to the Flexential facility by providing services such as designing system architecture, recommending hardware, system configuration and testing, debugging, setting up remote management, and educating your network support team.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent’s Technical Response Center provides nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote direct computer access to isolate and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.
Network monitoring typically consists of observing a network’s resource usage in order to uncover data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux consulting services provide small companies and developers assistance with administering and supporting UNIX and Linux systems that work with Microsoft-based products.
Progent's Wi-Fi site survey services assist you to design, implement and debug a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the coverage, speed, density, security, and roaming capability your company requires.
Top Rated Exchange Server 2010 Consultancy Services Cabo Frio, Rio de Janeiro
Progent's certified consultants can provide offsite and on-premises support expertise to assist you to administer, maintain, and repair PCs based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and remote network monitoring.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent can assist your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize physical resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud migration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent is a leading innovator in affordably providing world-class IT help to small companies. Progent's success in handling the network service requirements of the historically underserviced small company market is the combined result of major technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of managing network support, injected unprecedented technical skill into the support mechanism, and dramatically accelerated the solution cycle.
Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent include assessment of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and designing dependable BGP configurations.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation has candidates pass an extensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help companies in the areas of information systems audit process, information technology governance, systems and infrastructure ROI, IT support, protection of information resources, and disaster recovery preparedness.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, allows single login with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
Progent’s Shared Help Desk service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's veteran group of IT consultants and application specialists have years of background delivering online and on-premises support for businesses of all sizes who need to incorporate Android phones into their information networks so that users can be productive from anywhere. Progent has the breadth of know-how to resolve network problems that involve numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides budget-friendly online technical support to help you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones and tablets efficiently.