Besides providing rapid contact with top-tier IT consultants and subject matter experts (SBEs) to help Cabo Frio, Rio de Janeiro businesses with discrete IT issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized assistance such as PC support, network management, and Call Center response. On-demand staffing can help businesses to respond to expected or unexpected increases in the need for IT personnel, which may result from situations such as company mergers, site relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also fill voids caused by the absence of in-house IT personnel due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services give businesses the ability to react to surges in requirements for network services without being saddled with the expense and hassle associated with vetting and hiring reliable IT personnel and without the risk of adding to your in-house head count.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Call Center Program
- Fast access to reliable IT pros
- Easy engagement, cessation, and re-engagement of services
- Transparent extension of your in-house IT team
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Close relationship with a top-level, full-spectrum source for network support
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their full-time network staff and Progent's nationwide pool of technical support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support solution based on by the leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for organizations throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Cabo Frio, Rio de Janeiro Companies
Progent's veteran team of certified consultants and technical experts can provide Cabo Frio, Rio de Janeiro businesses a broad array of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary IT Staffing for Cabo Frio, Rio de Janeiro Businesses
To find out more about Progent's temporary supplemental staffing services for Cabo Frio, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.