In addition to offering fast access to high-level IT professionals and subject matter experts (SMEs) to help Cabo Frio, Rio de Janeiro organizations to resolve specific IT issues or strategic projects, Progent can provide temporary staff augmentation to deal with more generalized assistance such as PC support, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to respond to anticipated or surprise increases in the need for IT personnel, which may result from situations like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids caused by the loss of full-time IT personnel due to scheduled vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary staff augmentation services give organizations the ability to respond to surges in demand for network services without dealing with the costs and delays associated with reviewing and recruiting appropriate technical personnel and without the burden of adding to your in-house staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of reliable IT pros
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your full-time IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Strong relationship with a world-class, full-service source for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a specialized on-going staff expansion option that enables IT groups to share the responsibilities of Call Center support seamlessly between their in-house IT staff and Progent's extensive pool of IT support experts. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support solution powered by the leading group PSA tool for managing, service requests, generating tickets, assigning responsibility, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for businesses throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Cabo Frio, Rio de Janeiro Companies
Progent's veteran team of certified consultants and technical experts can provide Cabo Frio, Rio de Janeiro businesses a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Cabo Frio, Rio de Janeiro Organizations
To learn more details about Progent's short-term supplemental staffing services for Cabo Frio, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.