Besides providing rapid access to high-level IT professionals and subject matter experts to assist Cabo Frio, Rio de Janeiro organizations with specific IT problems or strategic initiatives, Progent offers temporary staff augmentation to deal with more broadly defined services like desktop support, network administration, and Call Center services. Temporary staffing can help organizations to deal with anticipated or unplanned surges in the need for network personnel, which may result from scenarios such as mergers and acquisitions, site relocation, platform migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover gaps caused by the loss of full-time IT personnel due to vacations, illness, termination, etc.
Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services give organizations the flexibility to respond to increases in demand for network personnel without being saddled with the costs and delays that come with identifying and recruiting reliable IT personnel and without the risk of adding to your in-house head count.
Key aspects of Progent's temporary staffing services include:
Progent's Co-managed Center Program
- Rapid availability of seasoned network pros
- Simple initiation, termination, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Close relationship with a top-level, full-spectrum resource for IT support
Progent's co-managed Help Desk service is a specialized on-going staff expansion alternative that enables IT groups to divide the work of Help Desk Call Center support transparently between their full-time IT personnel and Progent's nationwide team of IT support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative support solution based on by the industry's leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Cabo Frio, Rio de Janeiro Businesses
Progent's nationwide roster of certified engineers can provide Cabo Frio, Rio de Janeiro companies a wide array of online consulting and troubleshooting services. Practice areas covered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Cabo Frio, Rio de Janeiro Organizations
To learn more details about Progent's short-term staffing services for Cabo Frio, Rio de Janeiro organizations, call 800-993-9400 or visit Contact Progent.