Besides offering fast contact with high-level IT professionals and subject matter experts to help Cabo Frio, Rio de Janeiro companies with discrete IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deliver more generalized services such as desktop support, IT administration, and Help Desk call center response. Short-term staffing makes it possible for organizations to deal with anticipated or surprise surges in the need for IT services, which may be caused by scenarios such as company mergers, site moves, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill voids caused by the loss of in-house IT personnel because of vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services offer businesses the ability to react to surges in demand for IT personnel without being saddled with the costs and hassle that come with identifying and hiring appropriate technical personnel and without the burden of adding to your in-house head count.

Key features of Progent's short-term staffing services include:

  • Fast availability of proven network pros
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your in-house network support staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Close relationship with a top-level, full-spectrum source for IT support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a specialized on-going staff augmentation option that allows IT organizations to share the work of Help Desk Call Center support transparently between their in-house network staff and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your full-time Call Center, Progent's shared Help Desk service is a collaborative service solution powered by the leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for organizations throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Cabo Frio, Rio de Janeiro Companies
Progent's nationwide roster of certified consultants and technical experts can deliver Cabo Frio, Rio de Janeiro businesses a wide array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Cabo Frio, Rio de Janeiro Organizations
To find out more details about Progent's short-term staffing services for Cabo Frio, Rio de Janeiro businesses, call 800-993-9400 or visit Contact Progent.