Besides providing fast access to guidance from high-level network professionals and subject matter experts to assist Cabo Frio, Rio de Janeiro companies with discrete technical issues or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services such as desktop support, network management, and Help Desk call center services. On-demand staffing can help businesses to deal with anticipated or unplanned increases in the need for IT personnel, which may result from scenarios like mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also cover voids resulting from the loss of in-house IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services offer organizations the versatility to respond to increases in requirements for network services without being saddled with the expense and delays that come with vetting and hiring reliable technical help and without the risk of increasing your in-house head count.

Important features of Progent's short-term staff augmentation services include:

  • Rapid availability of proven network pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your full-time network support staff
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close working relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a specialized on-going staff augmentation option that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their full-time IT staff and Progent's extensive team of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center program is a collaborative support solution based on by the industry's leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT services for businesses across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Practice Areas for Cabo Frio, Rio de Janeiro Businesses
Progent's nationwide team of certified consultants and technical experts can deliver Cabo Frio, Rio de Janeiro organizations a wide array of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Cabo Frio, Rio de Janeiro Companies
To find out more about Progent's temporary supplemental staffing services for Cabo Frio, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.