In addition to offering fast contact with high-level IT consultants and subject matter experts (SMEs) to assist Cabo Frio, Rio de Janeiro businesses with discrete technical issues or longer-term initiatives, Progent offers temporary staff augmentation to deliver more generalized services such as desktop help, network administration, and Help Desk call center response. Temporary staffing makes it possible for organizations to respond to expected or surprise surges in the need for IT services, which may result from situations like company mergers, data center moves, platform migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps resulting from the loss of full-time staff members due to scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Services
Progent's temporary supplemental staffing services offer businesses the flexibility to respond to surges in requirements for IT services without being saddled with the expense and delays that come with identifying and recruiting professional IT help and without the burden of adding to your in-house head count.

Key aspects of Progent's temporary staffing services include:

  • Rapid availability of reliable network pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Strong relationship with a top-level, full-service resource for IT support
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk service is a proven flexible staff expansion alternative that enables IT groups to divide the responsibilities of Call Center support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk service is a collaborative service solution powered by the leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network expertise for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Cabo Frio, Rio de Janeiro Companies
Progent's nationwide team of certified engineers offers Cabo Frio, Rio de Janeiro businesses a broad range of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary IT Staffing for Cabo Frio, Rio de Janeiro Organizations
To find out more about Progent's short-term staff augmentation services for Cabo Frio, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.