Enlarging your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Cabo Frio organization to pick the right tools and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Cabo Frio, Rio de Janeiro companies to with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, data security, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for an at-home work environment can be particularly complex if you have to manage a mix of personal equipment such as PCs and notebooks, Internet routers, and Wi-Fi APs from an assortment of vendors and with a variety of OS software and firmware levels. Progent's background delivering remote support for both legacy and current IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to help you to implement a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to create a secure connection for authorized remote workers to access IT assets located at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a remote computer's desktop. This gives IT managers significant control over the digital environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for integrating routers from a variety of vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often supporting the whole family and guests, are commonly utilized by at-home employees to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to mitigate these problems by providing expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup assistance.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate network. Mission-critical applications might demand backup Internet access in the event the normal connection fails. Progent offers guidance for selecting ISPs, picking sensible bandwidth and data volume offerings, and setting up high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Cabo Frio, Rio de Janeiro company, call 1-800-993-9400 or go to Contact Progent.