Expanding your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Cabo Frio organization to select the right tools and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Cabo Frio, Rio de Janeiro companies to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed for a remote workforce can be especially complex if you have to accommodate a combination of personal equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both legacy as well as current technologies in remote office venues enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making necessary updates. Services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a secure connection for authenticated at-home workers to access IT assets located at your company data center or in the cloud. Progent can help your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a remote PC's desktop. This gives IT managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for setting up routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity issues. Progent can assist businesses to resolve these problems by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company network. Business-critical applications might require backup Internet connections in the event the primary connection fails. Progent offers expertise for picking ISPs, choosing sensible service packages, and setting up high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Cabo Frio, Rio de Janeiro organization, call 1-800-993-9400 or refer to Contact Progent.