Progent's Ransomware Negotiation Consulting in Cabo Frio
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated activity that calls for a mix of field experience, technical knowledge and business acumen. It also requires working closely with the ransomware victim's IT team and the insurance provider, if there is one. Because the number one goal of the ransomware target is fast recovery, it is critical to deploy recovery teams that work effectively, in parallel, and in close communication. Progent has the scope of technical knowledge and the depth of experts to complement your IT support team and recover your network environment rapidly and economically.

Services provided by Progent's ransomware settlement experts include:

  • Establishing the kind of ransomware involved in the assault
  • Identifying and communicating with the hacker
  • Assessing the likelihood of recovery
  • Verifying the hacker's decryption capabilities
  • Budgeting a settlement range with the ransomware victim and the insurance carrier
  • Negotiating a settlement and schedule with the TA
  • Confirming compliance with anti-money laundering (AML) regulations
  • Carrying out the crypto-currency disbursement to the TA
  • Acquiring, learning, and using the hacker's decryption mechanism
  • If needed, contacting the hacker for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints to arrest the spread of the assault
  • Creating replicas of each breached server and endpoint and data store in order to perform forensics in parallel with recovery
  • Adding A/V protection to all clean endpoints
  • Recovering files from air-gapped backups or unscathed endpoints
  • Building a clean environment
  • Remapping and reconnecting drives to reflect exactly their pre-attack state
Once the decryption tool has been mastered, Progent can help you to recover physical and virtual devices and software services to their original condition. Progent can also assist you to perform a forensics investigation and create a document to share with the cyber insurance carrier. This document helps you to understand security gaps that must be fixed and recommends actions that can be performed to combat subsequent ransomware attacks.

Settling Exfiltration Ransoms
Beyond demanding money for a decryption utility, current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often try to steal (or "exfiltrate") files. Hackers are then able to demand an extra ransom for not posting this data or selling it. Unfortunately, there exists no method to guarantee that exfiltrated data have been completely erased by the TA. In fact, in numerous cases the TA has limited say about who can access the stolen files. Paying an exfiltration ransom does not free you from the need for getting the guidance of privacy attorneys, performing an investigation into which data were stolen, and carrying out the necessary alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial and ERP application software. This broad array of expertise gives Progent the ability to salvage and consolidate the undamaged parts of your information system after a ransomware assault and rebuild them rapidly into a functioning network. Progent has worked with top cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Cabo Frio
To get in touch with Progent about ransomware settlement guidance in Cabo Frio, call Progent at 800-462-8800 or go to Contact Progent.



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    Hyper-V 2016 incorporates key features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, train your IT administration and technical support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

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    Progent offers clients access to consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer service consultants have formal testing as well as broad real-world experience so that Progent's customers can use Progent's support with trust. Often, vendor credentials such as the CCIE confers privileges for significantly better vendor help than is offered to non-certified service providers, enabling Progent to offer clients a higher class of IT support. In addition, major credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory requirements by using the assistance of recognized industry professionals.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent can provide cost-effective remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Access development and DBA services.

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    Microsoft Windows 8.1 is engineered to power computers ranging from smart phones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen support and signature tile user interface, provide a broad selection of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the product's various technical enhancements.

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    If you have a small business IT system with 10 to 50 network clients, Progent's computer outsourcing services free your business from dependence on single independent consultant while giving you cost-effective and reliable access to high-quality technical expertise. By delivering IT consulting help when you require it, providing advanced expertise for key technologies, delivering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure IT network and to benefit from quick access to the experienced consulting ordinarily available only to businesses who can support a large internal IT organization.

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    Progent can help small and mid-size businesses to design, configure, test and maintain backup solutions required for a remote workforce.

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    Progent has two decades of background assisting small and mid-size organizations to plan, deploy, tune, manage, and troubleshoot information networks that support telecommuters.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

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    Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration Call Center support services.

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    Progent's IT outsourcing support offerings for small businesses include designing 2003 Server, .NET, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving stubborn IT issues, and producing a comprehensive security strategy. Progent can help you maximize system reliability and throughput with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with needs definition, product identification, bill of materials production, sourcing selection, purchasing coordination, and complete documentation. Progent's computer outsourcing service also features education for office productivity packages such as Office XP.

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    Progent can assist small and mid-size businesses to design, deploy and debug the network infrastructure required for work-from-home employees.

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    Progent's Meraki Wi-Fi AP experts offer online and on-premises support services to assist organizations of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.

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  • LifeSize Video Conferencing Consultant Services
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    Progent can provide the services of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the business value of your information system. Progent can also provide the services of infrastructure engineers able to help companies of all sizes to create and troubleshoot a network that delivers the speed, dependability, security, and scalability you need to accommodate your video conferencing/telepresence environment.

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    Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to reduce costs and improve productivity.

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    Progent can assist your company to design, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by user miscues, system glitches, ill-intentioned insiders, and external attacks such as ransomware.

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    Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that need network service with the flexibility associated with with small organizations but which includes professional communications, thorough documentation, and compliance with enterprise IT standards. If your corporation maintains a sales office situated anywhere in or any area served by Progent's engineers, Progent can provide a broad array of onsite and remote network consulting services and system architecture assistance.

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    Progent can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 environment to support your evolving IT requirements. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and IIS.

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    Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and validate a DR/BC plan.

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    Progent's data center support services are intended for companies with equipment housed at Internet Data Centers or data center colo hosting sites and requiring timely on-site assistance at the co-location site plus remote support from Microsoft and Cisco Premier experts. Progent provides a full range of Internet Data Centers and IDC and colocation consulting services such as network topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server clustering systems.

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    Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable customer interactions. Built-in Sales and Customer Service modules enable employees to share data to help improve selling success and offer steady, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service data.

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    Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

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    Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and boost worker output by making sure that critical applications stay up to date, managing licensing, and reporting resource usage patterns to help you make smart buying choices. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

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