Cabo Frio, Rio de Janeiro Microsoft-Premier Consulting
Microsoft SQL Server Expertise and Development
MS SQL Server offers your business IT system a relational database structure that handles all types of data, works with a wealth of off-the-shelf programs produced by Microsoft and other vendors, can be utilized to create custom programs rapidly and inexpensively, provides a broad array of intelligent functions for making decisions based on multiple information stores, and gives you these advantages in a framework designed for protection and confidentiality, speed, dependability, scalability, and manageability. Progent's Microsoft-Premier engineers offer many years of field background in designing, deploying, programming, and supporting successful SQL Server systems that are tightly incorporated with the .NET family of servers. Progent's SQL experts can ensure your SQL-based database infrastructure is incorporated efficiently with your IT environment so you can optimize the business value of your IT investment.
Progent's SQL consultants can provide online and on-site support services to help your Cabo Frio, Rio de Janeiro company to prepare and carry out moves from older database systems to the current release of Microsoft SQL Server. Progent also can provide automated server tracking to ensure your corporate information system is healthy, and Progent's remote Help Desk is ready to offer rapid solutions for SQL problems. Progent's Power BI consultants can help you use data from SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS) to build modern visualizations to incorporate into interactive Power BI business analytics reports and dashboards.
Progent can assist your IT team you to plan, implement and administer Microsoft SQL Server environments that include local and cloud-based resources. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions.)
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
| City | Address | Phone | Link |
| Cabo Frio | R. Maj. Belegard, 17, Centro Cabo Frio, RJ 28906-330 Brazil |
+55 (800) 591 0396 | Cabo Frio Network Support Services |
MS SQL 2019 Planning and Integration Consulting Services
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can deliver fast online or on-premises access to experts in system design and deployment, application programming, SQL Server management, and cybersecurity. To find out more, refer to SQL Server 2019 migration consulting expertise.
Microsoft SQL 2017 Server Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your databases and applications to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget. Find out about Progent's Microsoft SQL Server 2017 migration and support.
MS SQL 2016 Consulting and Support
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, availability, mobile computing support, and built-in BI. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager. Learn about Progent's SQL 2016 expertise.
MS SQL Server 2014 Consulting Services
SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft SQL Server 2014 consultants can provide efficient remote and on-premises consulting services including system design, configuration, management, remediation, and software development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. Find out about Progent's SQL 2014 support.
MS SQL 2012 Consulting Services
SQL Server 2012 introduces a wide array of capabilities that offer significant enhancements in vital technologies such as high-availability, security, performance, manageability, business information (BI), cloud readiness, expandability, collaboration, data discovery, and streamlined software development. Progent offers the expertise of certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Learn about Progent's SQL Server 2012 consulting.
Microsoft SQL Server 2008 Support
MS SQL Server 2008 delivers important improvements over previous releases of Microsoft's premier database management platform. New features introduced by SQL 2008 Server impact vital facets of data control and analysis including protection, dependability, scalability, simplicity of support, and intelligent analytical functions for transforming raw data to meaningful business information. Improvements in SQL 2008 include transparent data encryption for guaranteeing confidentiality and simplifying regulatory compliance, SQL Server Management Studio for reducing management expenses, unified synchronization to accommodate mobile users, seamless interaction with Word and Excel and SharePoint Server for working with SQL reports, and resource prioritization to provide consistent responsiveness to your users. (Note: SQL Server 2008 has reached End-of-Support status. Progent can provide SQL Server migration consulting to assist your business to upgrade efficiently to an up-to-date version of SQL Server.) Learn about Progent's SQL 2008 expertise.
SQL 2005 Consulting and Support Microsoft SQL Server 2005 optimizes your IT network by providing a secure and reliable company information control and evaluation system. Microsoft SQL Server 2005 maximizes the strategic value of your IT environment by delivering a trusted data management solution for non-stop operations of enterprise-level, multiterabyte databases, allowing users to make better decisions based on real-time company measurements through advanced analytics, reporting tools, and data-mining functions, and providing an enhanced development environment that enables developers to build secure line-of-business applications quickly, and effortlessly add new functionality for users. Learn about Progent's SQL 2005 Server support services.
SQL Server 2000 Support
SQL 2000 Server represents a complete, Web-aware relational database and information analysis product that enables the speedy development of next-generation enterprise-class business solutions that can give your company a strategic business advantage. SQL 2000 Server offers core compatibility with Extensible Markup Language and the ability to operate over the Internet and outside your corporate firewall. Progent's Microsoft-certified SQL consultants can help your company to move your applications and databases from SQL 2000 Server to the current version of SQL Server technology. Learn more details concerning Progent's MS SQL 2000 expertise.
Progent's Software Programming Services for Microsoft SQL Server
Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote expertise to assist organizations of all sizes to build, administer, and troubleshoot applications powered by Microsoft SQL Server. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that range from small business or departmental databases to enterprise-class data warehousing. Areas of expertise offered by Progent's Microsoft SQL Server application programmers and database administrators include:
- Specification of features/scope
- Data tier architecture
- Data integrity
- Advanced T-SQL software development
- Software configuration
- Data migration
- Storage management
- Performance tuning
- Backup and Restore technology
- Partitioning strategies
- Consolidation of stored procedures
- Synchronization solutions
- Security
- Business continuity planning
In order to ask Progent about professional support for Microsoft SQL Server technology, phone
Progent's Consulting Services for Microsoft-powered Platforms
For businesses of any size in Cabo Frio Rio de Janeiro, Progent's Microsoft-certified experts can provide low-cost online computer assistance and professional consulting support for the entire family of Microsoft .NET Enterprise Servers. Progent can provide Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration help, Microsoft Windows 2008 Server expertise, and Microsoft Windows 2003 Server technical support. Progent's planning, integration, optimization, and support capabilities cover network design, configuration, and management outsourcing for
project management and documentation, on-site and remote
IT help and system troubleshooting,
Help Desk Services, certified
security consulting, full-service
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager specialists, System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help your organization to design and implement Microsoft's platform for centralized management of hybrid cloud environments that combine physical datacenters and cloud infrastructure and services.
Progent in addition can deliver a wide range of online desktop support and troubleshooting services including Windows 10 migration consulting, Windows 8.1 integration, Microsoft Windows 7 technical support, upgrading to 64-bit computing, upgrading to 64-bit computing, configuring Office 365, and automating Business Desktop Deployment.
In case your Cabo Frio Rio de Janeiro business needs immediate remote support from a Microsoft certified network expert, refer to Progent's Urgent Online Computer Help.
An index of content::
ProSight Email Guard Outbound Email Encryption Engineers
24-Hour ProSight Email Guard Spam and Virus Filtering Service Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Professional ProSight Endpoint Protection
ProSight Active Security Monitoring Consultant
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Emergency Cisco VoIP Phones and Unified Communications Computer Consulting
Consultant Services SIP Infrastructure
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Check Point NGFW Firewalls IT Services
Check Point NGX VPN Firewall Setup
Progent's Check Point Software firewall experts can show you how to design, deploy, and manage firewall solutions that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation security gateways.
Specialist Windows Server Essentials
Windows Server Essentials Live Migration Consult
Microsoft Windows Server Essentials is an affordable, versatile operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the new hybrid networking paradigm that combines both local and cloud-based software and infrastructure. Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to determine the potential business advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting help, troubleshooting, and training.
Remote Windows 7 64-bit Upgrade Computer Installation
Network Administration Microsoft Windows 7 Upgrade
Progent's Microsoft certified consultants can assist your company to assess
Database Engineers
Cisco and Microsoft Professional Database Administration
Progent's Microsoft-certified database developers can provide businesses of any size online support for popular database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and configuration, application design and coding, administration services, synchronization strategies, storage management, performance optimization, migration, information security, backup/restore systems, troubleshooting, and training.
Network Consultant Desktop Technology
PC Desktop Small Business Network Consultant
Progent offers a broad array of cost-effective support services to help your company to deploy, integrate, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for single machines or laptops or work with you to design and carry out a company-wide rollout of new or updated OS platforms and applications. Progent can also supply engineers and technicians to assist you to prepare for and implement a site relocation or consolidation designed to produce minimal disruption of your productivity.
64-bit Migration Specialist
64-bit Upgrade Online Support Services
Progent’s Microsoft-expert consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit desktop processing, design an affordable upgrade process that minimizes business interruptions, and offer inexpensive, professional remote support to assist your organization to install 64-bit PC desktop software and applications on your existing hardware.
Microsoft Certified Comprehensive Event Management IT Consultants
Remote Monitoring and Reporting IT Services
Remote 24x7 monitoring, proactive alarms, and actionable reports are vital to preserving the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a level of protection that was once limited to enterprises. Progent offers a variety RMM options available as low-cost services designed to help you to detect and fix a most IT network problems before they get big enough to disrupt your business.
FRx Contract Programmer
Power Query Coder
Progent can provide online and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's BI experts can help you to support your current reporting environment, assist you to upgrade reports and databases from a legacy reporting platform to a modern one, and deliver custom online mentoring tailored to your individual needs. Progent’s business reporting and analytics professionals can provide expertise in all popular business analytics reporting platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
VLAN Test Lab Engineer
VLAN Test Lab Consulting Services
The Progent Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without adequate internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Network Support Cisco
Cisco Management Consulting Organization
Progent can provide rapid remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your network via advanced remote diagnostic utilities to provide fast and economical analysis and repair of critical network problems.
Implementation Services Microsoft Desktop
Desktop Computer Consulting Firm
Progent offers a wide range of affordable support services to assist your company to deploy, integrate, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote technical support for individual computers or laptops or work with you to plan and carry out a large-scale rollout of new or revised operating system platforms and applications. Progent can also supply consultants and technical workers to assist your company to plan for and implement a company move or merger organized to produce the least possible interruption to your business.
Offsite Automated Backup Services Professionals
Cloud Backup Security and Compliance Technical Support
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data.
24 Hour Windows Server 2012 R2 Cloud Services
Windows Server 2012 R2 Data Deduplication Integration Services
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, team, develop an enterprise-wide security plan, automate IT management, help with application development, and generate and validate a DR/BC plan.
Microsoft SharePoint Server 2010 Specialists
SharePoint Server 2010 Online Help
Progent's Microsoft consultants offer affordable remote technical support and programming services to assist you to plan, deploy, manage, and maintain SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document and media management applications, wikis, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to support and improve information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Technology Professional ProSight Email Guard Content Filtering Service
ProSight Email Security Consultant Services
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
macOS Lion Networking Computer Consultants
iPad and MobileMe Network Consulting
Progent's Apple Mac support consultants can help you with a broad array of system foundation areas including system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the challenge of planning, integrating, and supporting a system infrastructure that is robust, safe, efficient and supportive of your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
Consultant Check Point 16000 Firewalls
Check Point UTM-1 Edge Technology Consulting
Progent's Check Point firewall consultants can help you design, deploy, and administer firewall environments built around Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.
Google Cloud Access Management Consultants
Google Cloud GKE Consultants
Progent offers cost-effective remote and on-premises consulting to assist companies of any size to move all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Cisco Certified Firepower Management Center Engineer
ASA Firewall with Firepower Online Consulting
Progent’s experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security gaps.
IT Services Juniper SA700 SSL VPN
Juniper SA6500 SSL VPN Firewall Configure
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Chief Information Officer Consultant Services
Support and Help Part-Time CIO
Progent can provide the part-time or temporary assistance of a seasoned CIO who can provide strategic direction to help your company pick and support IT technology to match your present needs and that can be a firm basis for your future growth. Progent's temporary CIO services provide financial advantages to companies trying to maximize the impact of their network investment but who are without the budget or hesitant to add another high-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal situation to offer objective advice along with advanced technical help for building and maintaining IT solutions that fit the particular needs of your organization.
Hybrid Microsoft 365 and Exchange Consulting
Technology Consulting Services Office 365 and iOS
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and within budget.
Network Consult Apple Certified System Administrator (ACSA)
Biggest ACTC IT Consultants
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized credentials. Progent believes that customers have the right to be sure that their computer support providers have formal testing as well as broad real-world field experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer customers a better class of IT service. In other cases, recognized credentials such as CISM or CISSP for IT security can help enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized industry professionals.
SCCM 2016 Troubleshooting On-site Support
SCCM 2016 and Windows Server 2016 Outsourcing
System Center Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Exchange 2007 Online Support Services
Exchange Server 2007 Specialist
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Technical Support Services Helpdesk Sharing
Helpdesk Sharing Support and Setup
Progent’s Shared Help Desk service allows your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
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