Fast Online Troubleshooting for Cabo Frio Rio de Janeiro Computer Networks
Fast Online Consulting for Cabo Frio SystemsFor companies in Cabo Frio Rio de Janeiro, Progent offers online support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to companies in every state in the United States. (See recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to help with complex infrastructure issues, plus the assistance of CISSP-certified cybersecurity experts to help with high-level security architecture and troubleshooting jobs.

Progent's remote support experts provide exceptional value because they have the practical background and have access to the sophisticated tools necessary to resolve most network problems rapidly. This reduces immediate costs since solutions use up minimal chargeable consulting minutes. Online help also avoids the cost of dispatching a consultant to your office. Your company saves even more in incidental costs by minimizing or eliminating network outages and related costs resulting from business discontinuity, disgruntled clients, idle employees, and de-focused management. Progent's extensive online consulting experience is especially important in environments that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an option.

Progent's billing policy for remote help is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay only for the support that you receive. Unlike many remote support organizations, Progent asks for no startup charge or minimum fees. Progent's one-minute granularity and clean model for pricing save you from situations where fast fixes manage to end up as substantial bills. Progent's penchant for dealing with problems efficiently means your business spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of customized technologies and proven processes which permit the maximum level of efficiency for online engineering help and troubleshooting for computer networks of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's online support team to communicate with your company's environment without compromising corporate security.

Progent's proven service reporting system stores extensive histories describing the support that Progent's clients have received. Progent's authorized engineers have access to the details of assistance provided to each Progent customer by any Progent engineer. This history of anomalies and resolutions is structured as a quickly accessible proprietary knowledge base that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and working associations with important vendors such as Cisco and Microsoft make available additional massive technical support databases and permit quick access to manufacturers' internal engineering staff with the result that Progent's online service specialists can arrive at the most efficient solutions quickly.

Remote support provided by Progent to companies in Cabo Frio Rio de Janeiro include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the world's top enterprises. Progent's ProSight portfolio of network management outsourcing services covers all key aspects of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the skills of seasoned online consulting professionals for special information technology projects. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the engineers required. Progent's experience with these special areas of information technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based online engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support alternatives for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most issues.

    Progentís Co-managed Help Desk services allow your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk staff of experienced information technology consultants provides your workers in Cabo Frio Rio de Janeiro rapid access to an efficient support group with extensive experience delivering phone support and remote repair service for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Help Desk Call Center perception as a major enabler of company efficiency, and Progent's aim is to fix rather than merely document technical issues.

  • Applications Services: Education, Custom Development, and Integration
    Progent's Applications Consulting staff provides remote professional consulting support and training in key application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's consulting, customization, and education services, see Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Cabo Frio Rio de Janeiro remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager to fit your environment so that your IT maintenance is proactive and automated. By uncovering looming issues before they grow into crashes, remote monitoring can avoid disruptive and costly service failures. Progent can also deploy system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft systems, or environments that support a combination of operating systems.
How Your Cabo Frio Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency phone-based expertise with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Cabo Frio Rio de Janeiro, Progent's online computer support specialists can provide effective and economical system help whenever your organization has to have it. More than 15 years of delivering remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop high-end troubleshooting capability and to fine tune remote connectivity tools to repair network problems quickly while eliminating the cost and lost productivity that comes with on-premises support visits.

Even if your Cabo Frio organization has a regular independent consultant or maintains an in-house organization that know how to handle ordinary computer problems, Progentís Microsoft certified engineers can still provide a convenient and seamless remote extension of your local resources for situations when your usual IT support personnel either lack the time or the expertise to solve sudden network crises or especially tough integration projects.

Benefits of Progent's IT Support for Companies in Cabo Frio Rio de Janeiro
Progent's online network troubleshooting services enable your Cabo Frio organization to enjoy the benefits of on-call, enterprise-class IT support without the cost of maintaining a full-time IT staff. Your network will acquire added business value by being more available, efficient, and protected. Advantages to your business include:

  • Convenient virtual expansion of your on-site IT resources
    With most organizations in Cabo Frio Rio de Janeiro, nearby network support providers, whether represented by freelance consultants or a full-time IT staff, can take care of the majority of technical issues. However, serious problems can spring up when your regular resources are too busy or unavailable, and some trouble may be associated with technology that is beyond the scope of your usual service personnel. In these instances, Progent's online support experts offer a convenient, quick, and budget-friendly solution to supplement your regular help and to convey valuable information to improve your capability to handle downstream problems locally.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller companies often rely on individual freelance service providers. Although independent consultants carry less internal costs than larger support companies and can afford to charge marginally less, they are often overextended, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another client, sick, on vacation, or in training, the absence of backup help may force your company to wait for help during an emergency. As your company expands, system downtime and trouble with critical software become more expensive. The budget you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent offers a ready source of reserve service expertise to make sure your IT system is always up and running.

  • Build a Solid Basis for Seamless Expansion
    Organizations often start with an information architecture implemented on a shoestring budget. Lacking a robust infrastructure, slap-dash fixes can get thrown onto an unstable foundation. When a network grows, stability and scalability issues can hinder the productivity of the business. Such badly built systems need proper analysis, smart strategic planning, and broad-based IT knowledge to upgrade to a system infrastructure able to offer the solid foundation to meet current business demands and simplify downstream expansion.

  • Interact with Solution Providers Rather Than Technology Resellers
    Smaller businesses require advice and technical education to negotiate an increasingly complicated maze of technology options capable of accelerating business success and improving productivity. Businesses hardly need a network engineer who is motivated to sell a specific vendor's technology. Network support and product sales can result in a situation where the proposed solution is designed around a predetermined product instead of the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to align IT consulting with the real needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, range of technical expertise, fine tuned remote support software, and familiarity with corporate IT allow companies to escape the limitations associated with exclusive dependence on smaller service firms, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

How Does My Business Start Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



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  • Microsoft LCS Server Technology Professional Professionals Microsoft LCS Server Instant Messaging
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  • VMware Site Recovery Manager Compliance Specialist
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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

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    Urgent Microsoft Windows 7 Engineer

    Progent's Microsoft certified consultants offers offsite and on-premises support services to help you to administer, support, and repair computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, backup and restore, remote access, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring.

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    If your company network combines Sun Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified network that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include IT architecture integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online network help and repair, in-person technical support, and Contact Center outsourcing.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on software originally developed by Connectix, delivers the performance necessary to accomplish server consolidation, software migration, and server isolation projects through virtualization techniques in an enterprise-class computing network with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application development and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's skilled Virtual Server experts can assist your company to evaluate and integrate MS Virtual Server.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.

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    Progentís Cisco-Certified network consultants provide experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progentís Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.

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    Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.

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    Exchange 2000 Upgrade

    Progent is among the most experienced network consulting firms for designing email systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive all the advantages of Microsoft Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 support.

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    Professional Windows Hyper-V 2016 Linux

    Windows Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

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    Progent offers cost-effective online and onsite consulting to help organizations to move any part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.

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    Engineers Dynamics GP BizTalk Adapter

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming uncooked data into useful insights into your business.

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    Tracking Service Costs Consultant Services

    Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by every staff member to each client. The practice of detailing and archiving service records results in more efficient support and avoids a variety of common problems such as when a support client is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

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    Microsoft Dynamics GP 2015 R2 Consultancy

    Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, works with the most popular handheld devices, permits single sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Outsourcing Mac Snow Leopard Security

    Progent's certified security staff can show you how to protect your Mac network through professional support offerings such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security plan adapted for the specific objectives of your business information system.

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  • Problem Escalation Through Teamwork Small Business Network Consulting Company
    Information Technology Consulting Company Company-wide Standards for Best Practices

    Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, at the forefront of network service, executing a broad range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This guarantees that you get not only world-class IT help, but also a consultant with field-tested approaches for using technical knowledge to fix actual network problems efficiently.


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