Fast Remote Technical Support for Cabo Frio Rio de Janeiro Information Networks
Immediate Phone Support for Cabo Frio SystemsFor companies located in Cabo Frio Rio de Janeiro, Progent provides online help for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve challenging networking problems, as well as the services of CISSP-accredited security experts to help with advanced security design and troubleshooting issues.

Progent's online support experts offer excellent value due to the fact that they possess the real-world experience and have access to the sophisticated technology needed to resolve the majority of network issues quickly. Efficient support lowers immediate costs because solutions require minimal billable minutes. Online support also eliminates the cost of dispatching an engineer to your office. Your organization benefits even more with indirect expenses by reducing or avoiding network downtime and associated costs stemming from business disruption, upset clients, idle workers, and distracted management. Progent's extensive remote technical support know-how is especially helpful in environments that are dependent on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be an alternative.

Progent's billing model for online support is designed to leverage your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are charged exclusively for the support that you receive. Unlike typical remote support firms, Progent requires no startup surcharge or minimum payments. Progent's one-minute granularity and clean policy for pricing prevent scenarios where quick repairs somehow turn into large bills. Progent's skill at disposing of technical issues efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has mastered an array of customized tools and field-proven methodologies which allow the highest level of effectiveness for remote consulting and repair for information systems of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the consultants of Progent's Technical Response Center to link to your network without violating network security.

Progent's proven service database system keeps extensive histories for all service that Progent's customers have received. Progent's authorized engineers have access to the history of services rendered to every Progent client by every Progent consultant. This history of anomalies and fixes is structured as a conveniently retrievable internal knowledge base that allows Progent's remote support experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's advanced accreditations and close associations with key industry leaders including Cisco and Microsoft open up additional vast support knowledge bases and allow quick response from manufacturers' in-house product engineers so Progent's remote service specialists are able to arrive at the best resolutions quickly.

Online services offered by Progent to customers in Cabo Frio Rio de Janeiro include:

ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price managed services designed to allow small and mid-size organizations to benefit from the same best-of-breed technology used by many of the world's top enterprises. The ProSight series of network monitoring and management services covers all critical facets of information technology such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup processes and enable transparent backup and fast recovery of critical files/folders, applications, images, plus VMs. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural calamities, fire, malware such as ransomware, user error, malicious employees, or application bugs. Managed services in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. Besides optimizing the security and functionality of your IT network, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic initiatives and tasks that deliver maximum business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected application and enter your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized for this added means of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several validation devices. For more information about ProSight Duo identity validation services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding family of real-time and in-depth reporting utilities created to work with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to provide web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so that all looming issues can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup system that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract information technology projects. Billing rates for ongoing development or consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's experience with these special fields of computer technology allows customers to complete critical projects within budget and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support alternatives for companies with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle the most problems.

    Progent's Help Desk Call Center consulting expertise can assist you in building an efficient new Help Desk Call Center or improving your existing organization, selecting or modifying Help Desk software to handle the special needs of your company, or adding occasional phone support staff to supplement your existing Help Desk resources to handle demanding situations like software migrations, mass updates, or installing brand new applications.

    Progent's Help Desk Call Center team of veteran information technology professionals provides your clients in Cabo Frio Rio de Janeiro instant communication with an effective network service group with extensive background providing phone consulting and remote troubleshooting for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to earn the Help Desk Call Center the reputation as a key contributor to company performance, and Progent's target is to fix and not simply record technical issues.

  • Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff offers remote advanced engineering expertise and training in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn additional information about Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer world-class remote and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center2, expand or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Cabo Frio Rio de Janeiro remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can configure SCOM to suit your environment so that your computer support is proactive and automated. By uncovering emerging issues before they evolve into downtime, proactive monitoring can minimize stressful and expensive network failures. Progent can also assist with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows environments, or networks powered by a variety of OS platforms.
How Your Cabo Frio Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency online assistance with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Cabo Frio Rio de Janeiro, Progent's phone-based computer support engineers are ready to deliver expert and cost-effective system help the instant your business needs it. More than 20 years of offering remote tech support has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to fine tune online connectivity technology to fix computer problems quickly while eliminating the cost and lost productivity that comes with on-site support calls.

Even if your Cabo Frio organization deals with a regular independent support technician or employs a full time organization that can handle typical network problems, Progent's Microsoft certified consultants can provide an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either lack the bandwidth or the knowledge to solve unexpected network crises or especially tough integration projects.

Details of Progent's Online Network Support for Cabo Frio Rio de Janeiro
Progent's phone support, Internet-based repair, system security expertise, and system administration services offer offices in Cabo Frio Rio de Janeiro the greatest leverage for your support investment. Whether you need occasional telephone support and remote troubleshooting or ongoing Help Desk services and system administration, Progent's experts can deliver your business enterprise-level IT support while allowing you to avoid the cost and hassle of maintaining a full-service in-house IT organization. Highlights of Progent's National Remote Support program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of technical knowledge, refined support tools, and understanding of enterprise networking allow businesses to escape the pitfalls associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does My Business Begin Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.



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    Progent can provide affordable online and on-premises consulting to help organizations of any size to migrate all or part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.

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    • Consultants Windows 2000
    Windows Server 2000 Migration Consulting

    Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can streamline system administration, provide technical support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to eliminate the obstacles associated with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.

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    Progent's application experts can provide in-depth support, software programming, integration assistance, and online training for leading applications that address key areas including ERP and MRP, financials, business reporting, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting services online, Progent can help clients throughout the U.S. to avoid the time and fees associated with travel and on-premises visits without compromising the effectiveness of consulting services.

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    • Specialists Google Cloud hybrid solutions
    Enterprise hybrid cloud Consulting Services

    Progent can help your IT team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine physical IT assets as well as one or more public cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

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    • Mac RAID Technical Consultant
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    Progent's Mac support engineers can assist you with a wide array of system infrastructure areas such as system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless networking. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, integrating, and supporting a system infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified experts to support Cisco routers and switches.

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    Virtual Call Desk Economics Support and Help

    Progent's Helpdesk outsourcing and co-sourcing services enable organizations to reduce costs, enhance output, and adapt quickly to sudden changes in economic environments.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your business.

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    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.

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    Progent's virtual classroom webinars offer small companies the affordability, simplicity, and flexibility of virtual learning plus the effective training techniques of experienced teachers who employ advanced technology to emulate real-time, participatory learning environments. Progent can provide online education for popular desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Outlook: MS Dynamics accounting and reporting software including MS Dynamics GP; as well as additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent can help your company to plan and implement a smooth migration from a UNIX-powered information environment to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and minimize productivity discontinuity by developing an effective migration plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, transition strategy and validation, Microsoft Exchange migration expertise, information and application porting, and processor and mass storage migration and economization.

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