Fast Online Troubleshooting for Cabo Frio Rio de Janeiro Computer Networks
For companies in Cabo Frio Rio de Janeiro, Progent offers online support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to companies in every state in the United States. (See recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to help with complex infrastructure issues, plus the assistance of CISSP-certified cybersecurity experts to help with high-level security architecture and troubleshooting jobs.
Progent's remote support experts provide exceptional value because they have the practical background and have access to the sophisticated tools necessary to resolve most network problems rapidly. This reduces immediate costs since solutions use up minimal chargeable consulting minutes. Online help also avoids the cost of dispatching a consultant to your office. Your company saves even more in incidental costs by minimizing or eliminating network outages and related costs resulting from business discontinuity, disgruntled clients, idle employees, and de-focused management. Progent's extensive online consulting experience is especially important in environments that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an option.
Progent's billing policy for remote help is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay only for the support that you receive. Unlike many remote support organizations, Progent asks for no startup charge or minimum fees. Progent's one-minute granularity and clean model for pricing save you from situations where fast fixes manage to end up as substantial bills. Progent's penchant for dealing with problems efficiently means your business spends less money.
Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of customized technologies and proven processes which permit the maximum level of efficiency for online engineering help and troubleshooting for computer networks of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's online support team to communicate with your company's environment without compromising corporate security.
Progent's proven service reporting system stores extensive histories describing the support that Progent's clients have received. Progent's authorized engineers have access to the details of assistance provided to each Progent customer by any Progent engineer. This history of anomalies and resolutions is structured as a quickly accessible proprietary knowledge base that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and working associations with important vendors such as Cisco and Microsoft make available additional massive technical support databases and permit quick access to manufacturers' internal engineering staff with the result that Progent's online service specialists can arrive at the most efficient solutions quickly.
Remote support provided by Progent to companies in Cabo Frio Rio de Janeiro include:
Certified MS Windows Experts
Progent's Microsoft-premier online service experts offer network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can assist you with a broad variety of technology support including
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange Server 2010 maintenance,
SharePoint 2019 planning and integration, SharePoint 2016 migration and hybrid deployment consulting services, Microsoft Teams planning and integration, Microsoft Skype for Business planning and deployment support, Lync Server 2013 management, and Microsoft Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server planning,
Microsoft Access Development and Training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a wide array of cost-effective desktop support services to help you company to install, integrate, repair, and administer workstations and notebooks powered by Microsoft Windows. Progent's PC desktop support services include offering Windows 10 integration assistance plus System Center 2012 Configuration Manager (SCCM 2012) design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune integration help to streamline the management of your PCs and cloud-connected tablets and smartphones.
Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE certification is the top accreditation for network infrastructure consultants, and validates a person's networking knowledge at the master level. Cisco CCIEs can deal with even the most difficult issues occurring in network design, integration, maintenance, compliance, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration tools and coming up with alternate approaches or locating program updates. Cisco CCIEs offer exceptional cost-effectiveness since their broad expertise allows them to find solutions for problems rapidly. In many cases, less qualified engineers can wrestle for many hours or even days with the same tasks that a Cisco CCIE can resolve in a few minutes. Progent's Cisco-qualified CCIE consultants can connect to your environment via advanced remote troubleshooting tools to provide fast, safe, and economical diagnosis and repair.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
Progent locations in Cabo Frio Metro
Progent's Cisco-qualified CCIEs can provide help for all of Cisco's market leading selection of connectivity devices by providing services such as:
CISM and CISSP Certified System Security Consultants
Progent's accredited CISSP and CISSP-ISSAP cybersecurity consultants offer a variety of security services to strengthen the immunity of your Windows, macOS and OS X, or Linux network against internal or external threats or assist your business to recover quickly following a serious breach. Security services available from Progent include: comprehensive data security audits utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; rapid cleanup after malicious assaults; integrating firewalls; building secure techniques for remote and mobile communication; guarding your email system against spam and DHA attacks; and instituting 24x7 network monitoring.
Hybrid Cloud Integration
Progent can provide expert online consulting services to help businesses of any size connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that utilize local IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange,
Azure hybrid cloud planning and deployment services, Amazon AWS hybrid cloud solutions, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for restoring applications and services quickly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and manage a DR solution based on VMware SRM.
Progent's VMware vSphere and vCloud consultants have in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, security, and application mobility. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network designer to assist you to create a completely virtualized Software Defined Data Center that can be provisioned or migrated in minutes and managed with a high level of automation independent of the physical components making up the underlying IP network.
UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists can provide online support services to address a broad array of computer technologies such as system architecture, email solutions, system and process security, plus UNIX/Linux and Microsoft Windows coexistence. For server economization and easy administration in networks that incorporate Linux-based systems and Microsoft Windows, Progent can provide VMware vSphere integration and Citrix support. Progent can also help with transitioning from legacy systems to Windows or Linux environments. Progent's team-based methodology for solving technical issues promotes quick escalation, when required, to consultants with appropriate expertise to handle complex scenarios. This expedites repair of critical problems, minimizes network downtime, and cuts service expense.
Progent's UNIX/Linux consultants can provide urgent remote help resolving anomalies affecting UNIX/Linux networks based on popular versions of UNIX such as:
Apple Mac OS X
HP-UX (Hewlett Packard UNIX)
Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the world's top enterprises. Progent's ProSight portfolio of network management outsourcing services covers all key aspects of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
Special Support Services Available from Progent
Progent can provide the skills of seasoned online consulting professionals for special information technology projects. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the engineers required. Progent's experience with these special areas of information technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based online engineering services include:
How Your Cabo Frio Business Can Contact Progent's Online Support Professionals
Help Desk Call Center Services
Progent's Help Desk Call Center support alternatives for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk consulting.
Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most issues.
Progentís Co-managed Help Desk services allow your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Help Desk staff of experienced information technology consultants provides your workers in Cabo Frio Rio de Janeiro rapid access to an efficient support group with extensive experience delivering phone support and remote repair service for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Help Desk Call Center perception as a major enabler of company efficiency, and Progent's aim is to fix rather than merely document technical issues.
- Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting staff provides remote professional consulting support and training in key application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's consulting, customization, and education services, see Progent's Business Application Experts Team.
- Unified and Automated Management of Hybrid Cloud Environments
System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or debug your System Center solution.
- Online IT Infrastructure Monitoring and Reporting Services
Progent offers businesses in Cabo Frio Rio de Janeiro remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager to fit your environment so that your IT maintenance is proactive and automated. By uncovering looming issues before they grow into crashes, remote monitoring can avoid disruptive and costly service failures. Progent can also deploy system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft systems, or environments that support a combination of operating systems.
To get in touch with Progent about emergency phone-based expertise with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or refer to Contact Progent.
For offices and new businesses in Cabo Frio Rio de Janeiro, Progent's online computer support specialists can provide effective and economical system help whenever your organization has to have it. More than 15 years of delivering remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop high-end troubleshooting capability and to fine tune remote connectivity tools to repair network problems quickly while eliminating the cost and lost productivity that comes with on-premises support visits.
Even if your Cabo Frio organization has a regular independent consultant or maintains an in-house organization that know how to handle ordinary computer problems, Progentís Microsoft certified engineers can still provide a convenient and seamless remote extension of your local resources for situations when your usual IT support personnel either lack the time or the expertise to solve sudden network crises or especially tough integration projects.
Benefits of Progent's IT Support for Companies in Cabo Frio Rio de Janeiro
Progent's online network troubleshooting services enable your Cabo Frio organization to enjoy the benefits of on-call, enterprise-class IT support without the cost of maintaining a full-time IT staff. Your network will acquire added business value by being more available, efficient, and protected. Advantages to your business include:
- Convenient virtual expansion of your on-site IT resources
With most organizations in Cabo Frio Rio de Janeiro, nearby network support providers, whether represented by freelance consultants or a full-time IT staff, can take care of the majority of technical issues. However, serious problems can spring up when your regular resources are too busy or unavailable, and some trouble may be associated with technology that is beyond the scope of your usual service personnel. In these instances, Progent's online support experts offer a convenient, quick, and budget-friendly solution to supplement your regular help and to convey valuable information to improve your capability to handle downstream problems locally.
- Reduced Reliance on Freelance Consultants
For IT maintenance, smaller companies often rely on individual freelance service providers. Although independent consultants carry less internal costs than larger support companies and can afford to charge marginally less, they are often overextended, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another client, sick, on vacation, or in training, the absence of backup help may force your company to wait for help during an emergency. As your company expands, system downtime and trouble with critical software become more expensive. The budget you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent offers a ready source of reserve service expertise to make sure your IT system is always up and running.
- Build a Solid Basis for Seamless Expansion
Organizations often start with an information architecture implemented on a shoestring budget. Lacking a robust infrastructure, slap-dash fixes can get thrown onto an unstable foundation. When a network grows, stability and scalability issues can hinder the productivity of the business. Such badly built systems need proper analysis, smart strategic planning, and broad-based IT knowledge to upgrade to a system infrastructure able to offer the solid foundation to meet current business demands and simplify downstream expansion.
- Interact with Solution Providers Rather Than Technology Resellers
Smaller businesses require advice and technical education to negotiate an increasingly complicated maze of technology options capable of accelerating business success and improving productivity. Businesses hardly need a network engineer who is motivated to sell a specific vendor's technology. Network support and product sales can result in a situation where the proposed
solution is designed around a predetermined product instead of the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to align IT consulting with the real needs of clients.
What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, range of technical expertise, fine tuned remote support software, and familiarity with corporate IT allow companies to escape the limitations associated with exclusive dependence on smaller service firms, independent freelance consultants, or over-stretched internal IT help.
Progent adds value by providing:
How Does My Business Start Receiving Online Network Help from Progent?
- In-depth Expertise in Microsoft's Entire Range of Server Platforms
Progent offers world-class expertise for Microsoftís powerful server products with services such as Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration and deployment help, Microsoft Windows Server 2008 support, Microsoft Windows 2003 maintenance, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 support, Microsoft Exchange 2007 Server and Microsoft Exchange 2003 Server upgrades, plus Microsoft SQL Server 2019 hybrid integration consulting, MS SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, and SQL Server 2012 management and troubleshooting.
- Value Pricing
Progent's pricing model is to charge for online service and on-premises visits per minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity does away with big bills for quick repairs so you will not be forced to allow minor problems to fester.
- Information Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent faces few competitors. Businesses who work with trusted freelance consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.
- Automated Server Monitoring with Microsoft Operations Manager
Progent is one of the few support firms to provide 24x7 system tracking services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager causes your computer support to be proactive instead of reactive. By uncovering potential problems before they result in lost productivity, network monitoring can save your IT network from stressful and costly service disruptions.
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.