Fast and Affordable Online Troubleshooting for Cabo Frio Rio de Janeiro Networks
Fast Online Help for Cabo Frio SystemsFor companies in Cabo Frio Rio de Janeiro, Progent offers online help for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have delivered online support to companies in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-accredited cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's online technical support engineers provide exceptional leverage due to the fact that they possess the practical background and are equipped with the sophisticated tools required to solve the majority of information system issues rapidly. Efficient support lowers direct expenses since solutions require fewer chargeable minutes. Online support also avoids the expense of sending an engineer to your location. Your company benefits additionally in indirect costs by minimizing or avoiding network outages and related losses due to business disruption, disgruntled clients, unproductive workers, and distracted management. Progent's advanced remote consulting expertise is particularly important for businesses that rely on public clouds for critical infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's pricing model for remote support is structured to stretch your network support investment. Progent bills on a per-minute basis for phone consulting, so you owe exclusively for the services that you actually get. Unlike typical online service companies, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute granularity and clean model for pricing prevent scenarios where speedy. minor solutions manage to end up as large invoices. Progent's penchant for dealing with technical issues efficiently means you saves money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned an array of optimized technologies and field-proven methodologies which ensure the highest degree of efficiency for remote consulting and repair for computer networks of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the experts of Progent's online support team to link to your company's system remotely without violating network security.

Progent's proven service reporting application stores thorough documentation of all support that Progent's clients have received. Progent's staff engineers have the benefit of the history of all help provided to each customer by any engineer. This archive of trouble tickets and fixes is structured as a quickly accessible proprietary knowledge base that enables Progent's online support professionals to communicate their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's advanced certifications and working relationships with major vendors such as Cisco and Microsoft make available other vast support knowledge bases and allow priority access to vendors' in-house engineering staff with the result that Progent's online service experts can come up with the best solutions quickly.

Online services available from Progent to clients in Cabo Frio Rio de Janeiro include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same cutting-edge technology deployed by some of the world's top enterprises. Progent's ProSight series of outsourced network management services covers all critical aspects of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including protection, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that provide backup-as-a-service. ProSight DPS services manage and monitor your data backup processes and enable transparent backup and rapid recovery of important files, applications, images, plus virtual machines. ProSight DPS lets your business recover from data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human error, malicious insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. In addition to optimizing the security and reliability of your IT network, Progent's patch management services free up time for your IT team to concentrate on line-of-business projects and tasks that deliver the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected online account and enter your password you are requested to confirm your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. To find out more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues like spotty support follow-up or endpoints with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, better compliance with information security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent offers the services of world-class online consulting professionals for contract information technology programs. Billing rates for ongoing consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these important areas of computer technology enables customers to complete major projects within budget and on schedule. Progent's project-based remote consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for companies with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk team of seasoned network experts provides your workers in Cabo Frio Rio de Janeiro fast access to a dependable support resource with years of experience providing telephone-based consulting and remote diagnostics for networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Help Desk Call Center perception as a key driver of company efficiency, and Progent's target is to resolve and not simply document IT problems.

  • Business Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Experts Team can supply phone-based and in-depth consulting support and education in special business application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and training for familiar Microsoft business applications such as CRM, MS Project, Office Word, and Office Excel. To find out more about Progent's expertise, programming, and education offerings, go to Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts offer world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of System Center2, expand or optimize your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Cabo Frio Rio de Janeiro remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can customize SCOM to accommodate your environment so your network support is proactive rather than reactive. By uncovering looming problems before they evolve into network outages, proactive monitoring can ward off inconvenient and costly network breakdowns. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or environments powered by a variety of OS platforms.
How Your Cabo Frio Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent remote expertise with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Online Support, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Cabo Frio Rio de Janeiro, Progent's phone-based network support specialists are ready to provide effective and economical system help whenever your organization requires it. More than two decades of offering remote tech support has led to Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting capability and to fine tune remote access tools to solve network problems rapidly while eliminating the cost and lost productivity associated with in-person service visits.

Even if your Cabo Frio company relies on a local independent consultant or employs a full time organization that can handle ordinary network problems, Progent's Microsoft certified consultants are available to provide an easy and seamless remote expansion of your on-site resources in cases when your regular service personnel either don't have the bandwidth or the expertise to handle sudden network crises or particularly tough integration projects.

Details of Progent's Online Network Services for Cabo Frio Rio de Janeiro
Progent's online help, remote troubleshooting, system security expertise, and system management services give companies in Cabo Frio Rio de Janeiro unparalleled leverage for your support budget. Whether you need occasional telephone help and remote troubleshooting or ongoing Help Desk services and network management, Progent's professionals can deliver your business world class IT support while permitting you to avoid the cost and administration overhead of carrying a full-service internal IT staff. Key features of Progent's online help services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of technical experience, refined remote support software, and familiarity with corporate IT allow businesses to escape the limitations associated with excessive dependence on smaller service firms, individual freelance consultants, or limited in-house resources.

Progent stands out by providing:

How Does My Business Begin Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    Consultant WiFi 6/6E Optimization

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    Consult Microsoft Exchange Server Upgrade

    Progent offers comprehensive support for each phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project design and documentation, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, system verification at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for client's support staff and users.

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    Support Outsourcing Microsoft Windows Server 2012R2

    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, team, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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  • Barracuda Backup Virtual Appliance Support Services
    Technology Consulting Barracuda Backup Deduplication

    Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help your business to plan, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.

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    Progent can provide online and on premises expertise to assist your organization with any phase of business intelligence reporting ranging from debugging or modernizing applications to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can assist you to maintain your current reporting environment, assist you to migrate databases and applications from a discontinued reporting product to a current solution, and deliver custom remote training to meet your individual requirements. Progent's business reporting consultants can provide experience in the leading BI reporting platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

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