Fast Remote Help for Cabo Frio Rio de Janeiro Computer Networks
Fast Remote Support for Cabo Frio SystemsFor organizations located in Cabo Frio Rio de Janeiro, Progent provides online technical support for information systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided online support to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE engineers to handle challenging networking issues, plus the services of CISSP-qualified cybersecurity experts to handle advanced security architecture and diagnostic issues.

Progent's remote support experts provide exceptional value due to the fact that they have the real-world experience and have access to the advanced tools required to solve most information system issues quickly. Efficient support reduces direct costs because solutions require minimal chargeable consulting minutes. Online help also avoids the cost of sending a consultant to your office. Your company benefits additionally in incidental costs by minimizing or eliminating system outages and associated losses due to business discontinuity, upset clients, unproductive workers, and de-focused executives. Progent's extensive online technical support know-how is particularly helpful in environments that rely on public clouds for vital network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's pricing model for remote help is structured to stretch your network support investment. Progent charges by the minute for phone consulting, so you are invoiced just for the support that you receive. In contrast to many remote support organizations, Progent asks for no initialization charge or minimum fees. Progent's one-minute billing unit and simple policy for billing do away with situations where quick fixes manage to end up as big tabs. Progent's penchant for handling technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an arsenal of optimized tools and proven methodologies which promote the highest level of efficiency for online engineering help and troubleshooting for computer networks of any size. Progent provides safe Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the consultants of Progent's remote service group to access your environment without violating corporate security.

Progent's powerful customer support reporting system includes detailed histories describing all service that Progent's clients have received. Progent's staff consultants have access to the history of all help delivered to each Progent client by any consultant. This archive of trouble tickets and repairs is organized as a quickly searchable internal database that permits Progent's remote technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's extensive list of certifications and working relationships with major technology companies such as Cisco and Microsoft make available additional massive technical support databases and allow priority response from manufacturers' in-house product engineers so Progent's remote consulting specialists can find optimal solutions in the least time.

Remote technical services provided by Progent to businesses in Cabo Frio Rio de Janeiro include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions used by many of the world's leading corporations. Progent's ProSight line of outsourced network management services covers all critical aspects of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and debug their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating devices that require important software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so all potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's preparedness either to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup system that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology projects. Progent's charges for ongoing consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these special areas of information technology allows customers to execute major initiatives economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Support
    Progent's Help Desk service options for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex problems.

    Progent's Help Desk Call Center consulting support can assist you in establishing an efficient new Help Desk Call Center or improving your existing organization, evaluating or customizing Help Desk Call Center application software to meet the particular needs of your corporation, or providing occasional online staff to supplement your existing Call Center team to handle high-demand scenarios such as software transitions, major updates, or rolling out new applications.

    Progent's Help Desk staff of seasoned information technology experts provides your workers in Cabo Frio Rio de Janeiro quick communication with an efficient network service group with extensive experience providing telephone-based support and remote diagnostics for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Help Desk recognition as a crucial enabler of company success, and Progent's target is to fix instead of just report technical issues.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts Group provides phone-based professional consulting expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and education for popular Microsoft business applications including CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To read more concerning Progent's expertise, custom programming, and training services, refer to Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Cabo Frio Rio de Janeiro online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to fit your environment so that your network support is proactive and automated. By anticipating looming trouble spots before they cause crashes, automated monitoring can minimize disruptive and expensive service failures. Progent can also utilize network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows systems, or systems powered by a mix of OS platforms.
How Your Cabo Frio Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Urgent Remote Support, call 1-800-993-9400, or go to Contact Progent. For offices and startups in Cabo Frio Rio de Janeiro, Progent's phone-based network support specialists are ready to deliver expert and economical IT help whenever your business needs it. More than 15 years of offering online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity tools to fix network problems quickly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Cabo Frio office relies on a regular independent support technician or employs a full time IT staff that know how to handle ordinary network problems, Progentís Microsoft certified engineers are available to provide a convenient and seamless remote extension of your local resources in cases when your usual IT support personnel either don't have the availability or the knowledge to handle unexpected system emergencies or especially complex integration problems.

Advantages of Progent's IT Support for Companies in Cabo Frio Rio de Janeiro
Progent's online IT consulting services allow your Cabo Frio business to experience the advantages of timely, enterprise-class network support without the expense of managing a full-time IT organization. Your network will derive greater strategic worth by being more available, productive, and secure. Benefits to your company include:

  • Seamless remote expansion of your on-site support resources
    For most companies in Cabo Frio Rio de Janeiro, local network support resources, whether consisting of outside consultants or a full-time maintenance staff, can take care of the majority of network issues. However, serious problems can strike when your regular resources are too busy or absent, and some problems may stem from IT products that is unfamiliar to your usual support personnel. In these situations, Progent's on-call support specialists provide an easy, quick, and budget-friendly solution to supplement your local help and to pass on valuable information to increase your ability to resolve downstream problems locally.

  • Less Dependence on Individual Service Providers
    For IT support, smaller offices commonly depend on individual freelance service providers. Although independent service people carry less internal costs than big support organizations and can afford to charge marginally less, they are often overbooked, making it hard to respond quickly to crisis situations. If an independent service provider is busy with another client, ill, on a trip, or in training, the absence of fallback personnel may require your business to go without assistance during an emergency. As your business grows, network unavailability and problems with vital applications are more costly. The budget you thought you were saving on an independent can be eaten up fast by lost productivity. Progent provides a ready source of reserve service expertise to make sure your IT system stays available.

  • Create a Scalable Basis for Smooth Growth
    Organizations often begin with an information architecture created on a shoestring budget. Without a scalable infrastructure, band-aid fixes can get piled onto a shaky foundation. When a company grows, reliability and scalability problems can hinder the success of the business. Such poorly built environments need proper analysis, smart long-term planning, and extensive technical expertise to upgrade to a system architecture able to provide the stable foundation to meet critical business demands and ease downstream growth.

  • Work with Problem Solvers Rather Than Product Resellers
    Smaller businesses require advice and technical training to negotiate an ever more complicated maze of technology alternatives available for accelerating business growth and improving efficiency. These companies do not need a network consultant who is motivated to earn a commission on a specific vendor's products. Network support and product selling can lead to a scenario where the recommended solution is built around a predetermined technology instead of the genuine requirements of a business. Progent eliminates these conflicts by selling only services rather than products. This allows Progent to match IT expertise with the real needs of customers.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical experience, refined remote support tools, and familiarity with corporate IT allow companies to avoid the pitfalls of exclusive dependence on smaller service organizations, individual freelance service providers, or limited internal IT help.

Progent adds value by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, at the forefront of IT support, performing a broad variety of IT tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not just expert technical capability, but also a support engineer with proven approaches for applying computer knowledge to solve real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and in-person help per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and requires no retainer for services provided during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids big bills for fast solutions so you won't be forced to allow minor problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support firms who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by every consultant to each client. The practice of detailing and organizing support records results in more efficient support and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few consulting firms to provide round-the-clock system tracking services based on Microsoft Operations Manager. MS Operations Manager allows your network maintenance to be anticipatory instead of reactive. By anticipating potential issues before they cause lost productivity, system monitoring can save your information network from stressful and expensive service disruptions.
How Does My Business Begin Getting Remote Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

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    For businesses with a combination of Apple Mac and Microsoft Windows computers, there are two basic alternatives for running Microsoft Windows-dependent software on a Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-powered computer to run Windows programs and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you can run Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these solutions for using Windows programs on your Macs and can also help you to assess and configure third-party solutions for Microsoft Windows PC emulation.

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    Progent's Microsoft-certified experts can deliver a variety of consulting services to help organizations of all sizes to install, manage, and support IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help create testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment plans based on industry best practices.

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    Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.

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  • Exchange 2013 EAC Network Consultant 24x7 Microsoft Certified Expert Exchange 2013 Availability Professionals
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  • Exchange 2019 Edge Transport Server Consultant Exchange 2019 DLP Support and Help

  • Nexus NX-OS Engineer
    Nexus Switching Network Consultants

    Cisco Nexus series switches are intended to deliver the speed, scale, availability, virtualization support, density, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises support expertise to assist your business to design an efficient network architecture, set up test systems to confirm your network design, install and configure Nexus switches, define and enforce effective policies, run security vulnerability tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful high-availability (HA) features incorporated into Nexus switches. Progent can also help you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.

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  • 24 Hour Consulting Hourly Rate Computer Consulting Firm
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    Progent's pricing model is to bill for phone support and on-site help by the minute. Consequently, you are billed exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for support services provided during regular working hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be tempted to permit minor problems to stay unaddressed.

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    Progent's Power BI experts can assist your business to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can show you how to build and administer an on-premises, cloud, or hybrid architecture to run Power BI.

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    Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the complete line of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include network planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

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  • MCSE Expert Certified SQL Server 2012 Security Specialist Microsoft Expert Information Technology Consulting PowerPivot for SharePoint
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  • Windows 8.1 Help Desk IT Consulting
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    Progent's engineers can provide a variety of consulting services to help organizations of any size to deploy, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to set up test environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices.

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  • Microsoft ISA Server Troubleshooting
    Immediate ISA 2000 Server On-site Technical Support

    Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

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  • Microsoft Exchange 2000 On-site Technical Support Exchange Server 2000 Upgrade Configuration
  • Microsoft Exchange Server 2010 Evaluation Consultant Services Exchange 2010 Migration Technical Support
  • Microsoft ISA 2004 Server Outsourcing Microsoft Firewall IT Services
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  • Microsoft MRP Consulting Best Microsoft ERP Outsourcing
  • Microsoft Messenger for Mac IT Consultant macOS and Windows On-site Technical Support
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  • Microsoft SQL Server 2014 Onsite Technical Support Support Outsourcing SQL Server 2014 Performance Tuning
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  • Professional SQL Server Cluster
    Fault-tolerant Clustered Servers Consultant

    Progent offers Windows 2003 Cluster Server expertise to help your company deploy fault-tolerant clustered servers that can provide 24x7 operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan non-stop clustered server solutions based on Microsoft Windows Server 2003 Cluster, Progentís Premier Windows experts ensure that your fault-tolerant server clusters are set up to optimize the strategic advantage of your information system.

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  • Specialist Solaris
    UNIX Consulting Services

    Progent's Sun Solaris platform support experts provide small and mid-size companies and software developers assistance with administering and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to help you create and manage a secure and robust cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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  • Network Consulting Companies Progent Startup Businesses Progent Small Enterprise Security Consulting Services
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  • Office 365 and on-premises Exchange Engineer Exchange Online Archiving Support and Help
  • Office Move Professionals Award Winning Site Move Engineers
  • Offsite Data Backup Service Configuration Top Quality Offsite Managed Data Backup Service Support
  • Offsite Workforce Cabo Frio Consulting Services - Data Protection Technology Expertise Cabo Frio, Estado do Rio de Janeiro Teleworkers Cabo Frio Consulting and Support Services - Backup Technology Expertise Cabo Frio
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  • Open Now SCVMM 2012 NVGRE Gateway Professional Microsoft Experts SCVMM 2012 Virtual Switch Integration Support

  • Microsoft Azure enterprise hybrid cloud solutions Consultant Services
    Google Cloud hybrid solutions Professionals

    Progent can provide expert online consulting services to help organizations connect their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine local resources as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration services such as Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

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  • ProSight Email Guard Spam Filtering Consulting ProSight Email Content Filtering Service Professional
  • Professional 64-bit Computing Expert Microsoft Certified Online Support 64-bit Server
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  • Award Winning QTS Sacramento Internet Data Center Specialist
    QTS Data Center Sacramento Professional

    The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a range of cost-effective consulting services such as data center relocation, system deployment and upgrades, network optimization, comprehensive project management, virtual server expertise, offsite monitoring, streamlined network administration, software development, disaster recovery planning, security assessment, and the support of the Progent Test Lab.

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  • SharePoint 2016 Excel Online Online Consulting Specialist SharePoint 2016 Power View
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  • Small Business IT Outsourcing Companies Small Business Small Business Tech Support Outsource

  • 24 Hour ProSight network asset documentation management Professional
    password management system Consulting

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.

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  • 7600 Edge Router Remote Support
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    Cisco offers a full array of routers that includes appliances designed to provide the security, bandwidth, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.

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    Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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  • Technical Support Services SQL Server Management Studio Microsoft Certified Partner SQL Server 2012 AlwaysOn Availability Groups Help and Support

  • Remote CISSP Certified Security Specialist 64-bit Computing
    64-bit Server On-site Technical Support

    Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you want to retain as well as the latest 64-bit editions of software you plan to install.

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  • Information Technology Consulting Solomon
    Microsoft Dynamics AX Design and Installation

    Besides offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes tailored to meet your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.

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  • Top Quality Onsite Technical Support macOS Security Audits Top Apple Mac Directory Harvest Attack Defense Security Services
  • Top Ranked BlackBerry Synchronization Support BlackBerry Enterprise Server Consultant
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  • UNIX Online Support Companies Solaris Remote Consultant
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  • Ubiquiti's UniFi XG AP WiFi access points Consult Services Ubiquiti UniFi XG Security Gateway
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  • XenApp Application Virtualization Specialist Specialist Citrix Presentation Server

  • Les Kent has a 35-year track record of effective technology integration, executive administration, sales, and operations. He has shown a knack for creating elegant IT solutions during his time as as a network designer, software developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major corporations.

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