Urgent Remote Help for Cabo Frio Rio de Janeiro UNIX or Linux NetworksFor small businesses in Cabo Frio Rio de Janeiro, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft platforms. Progent has delivered remote support to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity issues, as well as the assistance of CISA and CISM-accredited security consultants to help with high-level security architecture and business continuity preparedness.

Progent's remote technical support engineers offer exceptional leverage because they are equipped with the real-world background and the advanced technology to solve most information system issues quickly. This lowers immediate costs because service calls accumulate a smaller number of chargeable consulting minutes. Online help also eliminates the cost of sending a consultant to your site. Your organization saves even more with incidental expenses by reducing or eliminating system downtime and related losses resulting from business discontinuity, upset clients, unproductive employees, and distracted executives.

Progent's billing model for remote support is structured to maximize the impact of your network support dollar. Progent charges by the minute for phone consulting, so you are charged only for the support that you receive. Unlike typical remote support organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and clean model for pricing avoid situations where quick fixes somehow end up as substantial bills. Progent's skill at disposing of technical issues quickly results in your company conserving money.

Progent's Online Technical Support Tools
Through years of experience, Progent has developed a set of optimized technologies and proven methodologies which allow the highest level of effectiveness for online technical support and repair for small and midsize company information networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN connectivity allows the experts of Progent's online support team to access your computer system remotely without compromising system security.

Progent's proprietary technical support reporting application keeps detailed documentation describing the service that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the history of assistance delivered to every Progent client by every consultant. This history of problems and solutions is structured as a conveniently searchable support knowledge base that enables Progent's online technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft make available other extensive technical support databases and permit priority access to vendors' internal support staff so Progent's remote consulting experts can determine the most efficient resolutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote services in Cabo Frio Rio de Janeiro or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent need for network support, go to Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's online network support engineers offer certified skills in a comprehensive array of disciplines. This breadth of capability enables Progent's consultants to manage virtually any emergency likely to crop up in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Associate.

To provide assistance to clients with multi-platform environments, Progent also offers the support of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Online support available from Progent to customers in Cabo Frio include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a broad spectrum of information technology such as network architecture, messaging solutions, system and operational security, UNIX/Linux and Windows coexistence, VMware products for server economization and simplified administration, and migration from legacy applications to the latest Windows or Linux environments. Progent's team-based methodology for resolving technical problems enables fast escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This accelerates repair of critical problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX and Linux consultants can provide emergency phone-based help for resolving problems within UNIX/Linux systems based on popular variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for Cabo Frio Rio de JaneiroThe Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking consultants, and indicates an individual's network technology knowledge at the master level. Cisco CCIEs can handle even the most difficult problems associated with network infrastructure design, installation, maintenance, security, and repair. CCIEs operate with the highest priority with Cisco's internal support staff in analyzing problems with Cisco IOS Software network management tools and developing workarounds or locating software updates. CCIEs represent an exceptional cost-effectiveness because their depth of expertise permits them to solve the most difficult problems quickly. In common cases, less qualified engineers can wrestle for many hours or days with the same tasks that a CCIE can dispose of in minutes. Few service organizations make CCIEs available to support small and medium sized businesses. Progent offers quick telephone access to a CCIE so you can get urgent assistance for complex network infrastructure problems that are crippling worker productivity but are outside the comfort zone of your regular network support personnel. Progent's CCIE consultants can tie into your environment using advanced on-line support technology in order to perform quick, secure, and affordable analysis and repair. Progent's CCIEs can provide consulting for the entire range of Cisco's industry-leading selection of networking appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus VPN technology.

  • Certified Microsoft Windows Experts
    MS Windows Experts for Cabo Frio Rio de JaneiroProgent's Microsoft-expert remote support professionals can deliver computer system troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can help you with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 design and deployment, Microsoft Teams planning and integration, Skype for Business planning and deployment support, Lync Server 2013 integration and Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server and Server Online training, Small Business Server support, and Windows Essentials migration and cloud integration.

    Progent also can deliver a full array of online PC desktop support services such as Windows 7 migration, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating desktop configuration.

  • CISM and CISSP Premier Network Security Engineers
    CISSP Certified Network Security Professionals for Cabo Frio Rio de JaneiroProgent's certified CISSP and ISSAP network security consultants offer a range of system protection services to improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows environment against attacks or help your business to recover quickly after a serious penetration. Security support services available from Progent include: thorough network security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; establishing secure techniques for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote support services to help organizations of all sizes connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting professionals for special IT projects that small companies frequently need. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these special areas of computer technology allows clients to execute major initiatives economically and on schedule. Progent's project-based online engineering services include:
  • Call Center Support
    Progent's Help Desk support alternatives for small organizations with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk services are a convenient solution for smaller businesses who don't have the resources to assemble and manage an internal Help Desk Call Center but who need fast communication with a dependable Help Desk with professional telephone support as well as the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progent's Help Desk Co-management services allow your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around the leading professional services automation platform for managing service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting expertise can guide you in building an efficient new Help Desk Call Center or improving your current one, evaluating or customizing Help Desk application software to meet the unique requirements of your company, or adding temporary online staff to supplement your existing Call Center group during unusually busy scenarios like software migrations, mass updates, or installing new business software.

    Progent's Call Center team of experienced information technology professionals gives your workers in Cabo Frio Rio de Janeiro immediate access to an efficient technical support resource with extensive background providing phone support and remote troubleshooting for networks powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Call Center recognition as a solid driver of business success, and Progent's goal is to fix rather than merely annotate network problems.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team provides phone-based and in-depth engineering expertise and training in key business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft applications such as CRM, MS Project, Microsoft Word, and Microsoft Excel. For more information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac experts can promote the artistic elements of Mac environments by offering phone-based help services and education in imaging, audio, and video. Progent's support professionals can provide assistance in a large selection of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with specific projects like scanning or digitizing audio/video or integrating an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Cabo Frio Rio de Janeiro remote network monitoring support powered by MS Operations Manager network monitoring, customized by Progent to suit your environment so that your computer support is proactive rather than reactive. By exposing possible problems before they expand into full-scale emergencies, automated monitoring can avoid disruptive and expensive service breakdowns. Progent can also provide help with system monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or networks that incorporate a variety of platforms.

How Your Cabo Frio Rio de Janeiro Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or refer to Contact Progent.

Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.

Onsite IT Consulting
Progent locations in Cabo Frio Metro

City Address Phone Link
Cabo Frio R. Maj. Belegard, 17, Centro
Cabo Frio, RJ 28906-330
+55 (800) 591 0396 Cabo Frio Network Support Services

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    Progent has created special security service bundles designed to deliver larger institutions an impartial and thorough security audit from a team of premier security engineers. All Progent's security evaluation bundles feature a suite of services like network scans from inside and from beyond the company firewall, expert interpretation of results by certified security consultants, creation of a paper documenting the results, plus an interactive concise executive summary and an in-depth interactive review for in-house network managers.

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    Progent's certified SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your corporate operations.

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    Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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    Windows 8.1 is designed to run on devices ranging from smartphones and slates to engineering workstations. A wealth of new and improved features, including touch screen interface and signature live tiles user interface, provide a broad range of advantages for companies who know how to put them to work. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and make sure you derive maximum business value from the product's many new and enhanced technologies.

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    Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks enterprise-class availability, security and productivity.

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    Progent's Solaris platform support services provide small and mid-size businesses and developers help with administering and supporting Solaris systems that run with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent's team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, at the forefront of network support, performing a wide variety of IT tasks for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its support team. This ensures that you get not only expert IT help, but also a support engineer with proven approaches for using computer knowledge to solve real-world IT problems rapidly.

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    Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve security, and increase worker output by ensuring that critical applications are always current, tracking product licenses, and monitoring usage profiles so you can make smart purchasing choices. When your organization is ready to update your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement an efficient move to System Center 2012 Configuration Manager.

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    Progent's Apple Mac support engineers can help you with a wide array of network foundation issues including system architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and fast wireless networking. For company networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and supporting a network infrastructure that is reliable, secure, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.

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    The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and broad knowledge in designing and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent's consulting services can assist you with designing, installing, managing, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent's ProSight family of managed IT services are geared to provide businesses who have small internal IT administration and support staffs with low-cost help from world-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance costs, automation of common administrative tasks, continual adoption of the latest technology, smooth migration from legacy systems to current solutions, close fit between information technology with strategic goals, access to veteran IT experts, and freeing up management to concentrate on business issues rather than fast-evolving network technology.

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