Urgent Phone Technical Support for Cabo Frio Rio de Janeiro UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Cabo Frio Rio de Janeiro, Progent provides help for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX and Windows platforms. Progent has delivered online troubleshooting to businesses in every state in the U.S. (Refer to Progent's customer recommendations). Progent also offers the consultation Cisco CCIE network specialists for complex infrastructure issues, as well as the services of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery planning.

Progent's remote technical support engineers represent excellent value because they have the practical background and the sophisticated technology to solve the majority of network issues quickly. This lowers immediate expenses because service calls require fewer billable consulting minutes. Remote support also eliminates the cost of sending an engineer to your office. Your company benefits additionally with indirect expenses by reducing or avoiding system downtime and related losses stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.

Progent's billing model for remote support is structured to stretch your network support investment. Progent charges by the minute for telephone-based assistance, so you owe only for the support that you receive. In contrast to many online support firms, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute billing unit and simple policy for pricing eliminate scenarios where speedy. minor fixes somehow turn into large invoices. Progent's penchant for handling technical issues efficiently results in your business saving cash.

Progent's Online Technical Support Tools
Over the years, Progent has refined an arsenal of customized tools and proven methodologies that permit the highest degree of effectiveness for remote consulting and troubleshooting for small and midsize business computer networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN connectivity permits the engineers of Progent's Technical Response Center to access your company's system remotely without breaching corporate security.

Progent's advanced customer support reporting application keeps extensive histories of the support that Progent's customers have received. Progent's staff service personnel have access to the history of support rendered to each Progent customer by every Progent consultant. This archive of problems and fixes is stored as an easily exploitable proprietary database that allows Progent's remote support professionals to share their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's high-level certifications and working relationships with important vendors including Cisco and Microsoft permit access to other vast technical knowledge bases and permit quick response from vendors' internal engineering staff so Progent's online consulting experts are able to find the best resolutions quickly.

Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's phone services in Cabo Frio Rio de Janeiro or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent requirement for network help, go to Immediate Urgent Support.

Phone-based Technical Support Services Offered Progent
Progent's remote consulting experts possess advanced credentials in a comprehensive set of technologies. This broad range of IT skills permits Progent's engineers to manage almost any problem that may crop up in a small or midsize company network. Certifications awarded to Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.

To help customers with mixed-platform environments, Progent also offers access to consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online support provided by Progent to small businesses in Cabo Frio include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of information technology including network architecture, messaging systems, network and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server economization and easy management, and migration from legacy systems to current MS Windows or Linux-based environments. Progent's team-oriented approach to resolving network issues enables quick escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This expedites repair of urgent problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX/Linux consultants can provide emergency phone-based help for diagnosing problems within UNIX/Linux networks powered by leading versions of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • SGI/Irix
    Major Linux platforms for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Engineers for Cabo Frio Rio de JaneiroThe Cisco CCIE credential is the top accreditation for network infrastructure engineers, and validates a person's networking knowledge at the expert level. Cisco qualified CCIEs can resolve even the most difficult issues surrounding network infrastructure design, integration, administration, protection, and problem solving. Cisco qualified CCIEs work closely with Cisco's in-house support staff in analyzing anomalies with IOS Software network administration utilities and coming up with alternate approaches or locating program patches. CCIEs offer excellent cost-effectiveness because their deep expertise permits them to resolve even the most difficult problems rapidly. In common instances, less qualified service providers can struggle for hours or even days with identical tasks that a Cisco CCIE can resolve in minutes. Few service organizations make Cisco-qualified CCIEs available to support small and medium sized businesses. Progent offers quick phone access to a Cisco authorized CCIE so you can get timely support for complex network infrastructure problems that are lowering business productivity but are beyond the experience of your local network service providers. Progent's Cisco CCIE consultants can connect to your computer system via the latest on-line support technology in order to provide efficient, safe, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's top-selling selection of infrastructure devices including PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst family switches, as well as VPN technology.

  • Authorized MS Windows Experts
    Windows Support for Cabo Frio Rio de JaneiroProgent's Microsoft-certified online support engineers offer network troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of consulting professionals who can help your company with a wide range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2019 deployment, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint Server 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a full range of remote desktop services including Windows 7 integration, upgrading to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Premier Network Security Specialists
    CISSP Certified Network Security Engineers for Cabo Frio Rio de JaneiroProgent's qualified CISSP, ISSAP, and CISM security consultants offer a range of system protection solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your company to recover quickly after a damaging penetration. Security services offered by Progent include: in depth security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Netcat; fast recuperation from malicious assaults; integrating firewalls; building secure techniques for remote and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online support services to help companies of all sizes integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Additional Consulting Services Offered by Progent
Progent can provide the services of world-class remote consulting professionals for special IT projects that small companies frequently need. Billing rates for ongoing consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of computer technology allows customers to complete major projects within budget and on time. Progent's project-based online consulting solutions include:
  • Call Center Services
    Progent's Help Desk Call Center programs for small organizations with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Call Center services are a convenient solution for smaller businesses who lack the budget to build and maintain an internal Help Desk Call Center but who require quick response from a reliable Call Center with professional telephone assistance plus the technical depth to escalate complex problems to advanced consultants.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the leading PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Call Center consulting services can assist you in creating an effective new Help Desk Call Center or improving your current one, selecting or modifying Call Center software products to meet the special needs of your business, or adding temporary phone support personnel to supplement your internal Help Desk group to deal with unusually busy events like software transitions, major updates, or rolling out new business software.

    Progent's Help Desk Call Center staff of experienced network professionals offers your clients in Cabo Frio Rio de Janeiro fast contact with a reliable support group with extensive experience providing telephone-based consulting and remote diagnostics for computer environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk Call Center recognition as a significant contributor to company efficiency, and Progent's target is to fix rather than simply track network problems.

  • Business Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based advanced consulting expertise and education in special application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can provide expertise, customization, and education for Microsoft business applications including Microsoft CRM, Project, Microsoft Word, and Microsoft Office Excel. To find out more concerning Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Mac consultants can promote the artistic components of Apple Mac environments by offering remote help services and training in imaging, sound, and video. Progent's consultants can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with common procedures such as scanning or digitizing audio/video or configuring an audio/video post production facility.

    Online Network and Server Monitoring Services
    Progent can provide companies in Cabo Frio Rio de Janeiro remote computer system monitoring services powered by MS Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so your network maintenance is proactive rather than reactive. By anticipating potential problems before they expand into full-scale emergencies, automated monitoring can ward off stressful and expensive information system failures. Progent can also deploy network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or systems that support a combination of operating systems.

How Your Cabo Frio Rio de Janeiro Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote expertise with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Help, phone 1-800-993-9400, or visit Contact Progent.

Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.

Onsite IT Consulting
Progent locations in Cabo Frio Metro

City Address Phone Link
Cabo Frio R. Maj. Belegard, 17, Centro
Cabo Frio, RJ 28906-330
+55 (800) 591 0396 Cabo Frio Network Support Services

An index of content::

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    Cisco has developed a full product line of routers that includes routers designed to provide the protection, performance, and availability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.

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    Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.

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    Virtual Server Consult

    Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and quicker return on investment, more efficient utilization of servers, simplified operations, enhanced network availability, and easier management. Typical uses for virtual machines are resource consolidation, low-cost hosts for line-of-business legacy software running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.

  • 64-bit Migration Professionals Consulting Services 64-bit Computing

  • Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has shown a knack for creating sophisticated information technology solutions while working as a network architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and global enterprises.

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    Android and Office 365 integration Online Support Services

    Progent's seasoned team of IT consultants and subject matter experts have years of background delivering remote and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their IT systems so that users can work together from anywhere. Progent has the range of know-how to solve network problems that span numerous vendors and that represent a combination of legacy and current information technology. Progent offers budget-friendly remote technical support to help you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you complete major network projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.

  • After Hours Consult Exchange 2019 Disk Availability Group Exchange 2019 Mailbox Server Support and Integration
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  • Emergency Onsite Technical Support SQL Server 2017 Python
    SQL Server 2017 Development Remote Troubleshooting

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand design review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.

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  • iPad 3 Computer Consultants
    Apple Macintosh Consultants

    Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your company's business goals.

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  • Microsoft SQL Server Cluster Computer Consulting
    Setup and Support Microsoft Exchange Cluster

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small businesses to minimize system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore systems, and transparent system maintenance. Progentís business continuity consultants can help you to plan and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery engineers can help you to architect, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

  • Award Winning Microsoft Dynamics GP 2015 Custom Programming Engineer Services Dynamics GP 2015 Azure Integration

  • Network Solutions Fault Tolerant Email
    IT Management Microsoft Exchange 2019 Server

    Progent's Microsoft-certified consultants have over a decade of background delivering unified communications solutions for customers that range from small businesses to large enterprises. Progent provides affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, design high availability email environments, and implement remote and mobile email connectivity. Progentís Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Comprehensive Event Management Consulting Services

    Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small business networks enterprise-class reliability, protection and performance.

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    Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough examination and extensive work with information security architecture. ISSAP security experts have in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.

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    Progent's consultants offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or migrating to iCloud services. For computer environments based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your organization's objectives.

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    Cisco has designed a full array of routers that includes routers designed to provide the security, bandwidth, and availability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

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    Progent's Cisco Meraki wireless AP experts provide remote and on-premises support services to assist businesses of any size to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.

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    Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for restoring applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce audit reports to verify full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

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    Progent provide organizations of any size world-class IT remote or in-person consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for companies ranging from the small office to the worldwide enterprise.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

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    Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's network professionals can provide affordable remote consulting, technical support, and education services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.

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    Progent has created special security packages designed to provide larger institutions a professional and comprehensive security evaluation from a group of certified security engineers. All Progent's network security assessment packages feature a suite of services including network scans from inside and from beyond the company firewall, expert interpretation of scan results by accredited security engineers, creation of a paper explaining the findings, plus an interactive high-level executive summary and an in-depth live review for in-house network engineers.

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    For small companies interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.

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    E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the security and administration of company email by offering constantly improved spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outbound email filtering to let you troubleshoot your email environment and specify and regulate company email policy.

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    Progentís team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry experience, in the trenches of IT service, executing a broad variety of IT projects for a large array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT skills, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world IT problems rapidly.

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    Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, manage, and support networks that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans based on proven methodologies.

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    Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need IT service with the flexibility common to with small firms but which offers effective communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of in-person and off-site network consulting services and network architecture expertise.

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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified network consulting professionals. With Progent's economically priced IT service programs, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business networks world-class reliability, security, and productivity.

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    By using virtual servers, companies are able to operate multiple virtual servers on a single actual server. Virtualization technology allows businesses to enjoy all the advantages of server segmentation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is also the critical technology behind private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data security, network availability, and disaster recovery. Other important server management technologies include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you with all areas of server virtualization and management to enable your business to cut costs and conserve time.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    Progent offers two low-cost service packages intended to enable small companies to receive an impartial network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure computer within your company firewall to assess the risk to internal assaults. Both security inventory services are configured and executed from a secured remote location.

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    Cisco has developed a full product line of routers that includes routers built to provide the protection, performance, and availability required by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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    Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for on-going network help, administration, training, and security expertise.

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    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more thoroughly, turning raw data into useful understanding of your company and customers.

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    Progentís Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and implement a configuration of ISA Server 2004 that meets your IT security requirements without limiting your productivity.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's certified SQL Server 2017 experts can assist you to plan and implement a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.

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    Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.

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