Fast Phone Support for Cabo Frio Rio de Janeiro UNIX, Linux, or Solaris NetworksFor small and midsize businesses located in Cabo Frio Rio de Janeiro, Progent provides help for information systems based on UNIX or Linux or for networks that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, as well as the assistance of CISSP-certified security consultants to help with high-level security design and disaster recovery preparedness.

Progent's online support services represent exceptional leverage because they are equipped with the real-world experience and the sophisticated technology to solve the majority of network issues quickly. This lowers direct costs because service calls accumulate a smaller number of billable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your office. Your company saves even more with incidental costs by reducing or avoiding network downtime and associated costs resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused management.

Progent's billing model for online support is structured to get the most out of your network support investment. Progent bills by the minute for phone assistance, so you are invoiced just for the support that you actually get. Unlike typical online support organizations, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and clean model for billing eliminate scenarios where speedy. minor repairs manage to end up as major bills. Progent's skill at solving technical issues efficiently translates into your business saving money.

Progent's Online Service Technologies
Over time, Progent has refined a collection of optimized tools and field-tested processes that allow the maximum level of effectiveness for remote engineering help and repair for small business information networks. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN connectivity permits the engineers of Progent's remote service group to communicate with your network without compromising corporate security.

Progent's highly evolved technical support database application keeps detailed histories for all support that Progent's clients have received. Progent's authorized service personnel have the benefit of the history of all help rendered to every client by any Progent engineer. This archive of problems and fixes is structured as an easily exploitable support knowledge base that permits Progent's online support professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support improves over time. Progent's high-level certifications and working relationships with key industry leaders such as Cisco and Microsoft permit access to other massive technical support knowledge bases and permit fast access to vendors' internal product engineers with the result that Progent's remote service experts can arrive at optimal resolutions quickly.

Get Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To access Progent's phone support in Cabo Frio Rio de Janeiro or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical need for IT help, go to Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's phone-based support engineers have credentials in a comprehensive array of disciplines. This broad range of technical skills permits Progent's engineers to handle almost any problem that may take place in a small company network. Certifications earned by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To provide assistance to clients with mixed-platform environments, Progent also offers the services of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Phone-based services available from Progent to clients in Cabo Frio include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of information technology such as system infrastructure, email systems, system and operational security, UNIX and Windows coexistence, VMware products for server consolidation and easy administration, and migration from legacy systems to current MS Windows or Linux-based solutions. Progent's team-based approach to resolving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to handle challenging scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX and Linux support engineers can provide urgent remote assistance for diagnosing anomalies within UNIX, Linux, or Solaris networks based on leading derivatives of UNIX including:

    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
    Cisco Consultants for Cabo Frio Rio de JaneiroThe Cisco Certified Internetwork Expert certification is the top accreditation for network professionals, and indicates a consultant's networking knowledge at the expert level. Cisco CCIEs can deal with the most complex problems encountered in network planning, deployment, maintenance, security, and problem solving. Cisco qualified CCIEs work with the highest priority with Cisco's internal engineers in analyzing anomalies with Cisco IOS network management tools and developing alternate approaches or identifying program patches. Cisco CCIEs represent an excellent cost-effectiveness since their deep experience permits them to find solutions for even the most difficult problems quickly. In many instances, less qualified consultants can wrestle for many hours or days with identical tasks that a Cisco CCIE can fix in a few minutes. Few service organizations make CCIEs available to help small and mid-size businesses. Progent offers quick phone contact with a Cisco CCIE so you can receive urgent assistance for severe network infrastructure problems that are lowering worker productivity but are outside the scope of your ordinary network support group or consultant. Progent's CCIE support experts can communicate with your network by means of sophisticated on-line troubleshooting technology in order to provide quick, secure, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide consulting for all of Cisco's popular family of networking appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network solutions.

  • Certified Microsoft Windows Expertise
    Windows Expertise for Cabo Frio Rio de JaneiroProgent's Microsoft-certified online service experts offer computer problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can help your company with a broad variety of technology support services such as Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Exchange 2010 management, SharePoint Server 2016 migration consulting, SharePoint 2019 planning and configuration, Microsoft Teams configuration help, Skype for Business Server migration support, Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, Small Business Server support, and Windows Essentials migration and cloud integration.

    Progent also can deliver a wide array of online PC desktop support including Microsoft Windows 7 migration support, preparing for to 64-bit workstation applications, integrating Office 2010, and automating Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified Network Security Professionals
    CISSP Certified Network Security Professionals for Cabo Frio Rio de JaneiroProgent's certified CISSP, ISSAP, and CISM security consultants offer a variety of system protection services to enhance the defenses of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against internal or external threats or assist you to recover quickly following a damaging penetration. Security consulting services offered by Progent include: thorough security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; quick cleanup after virus and worm attacks; integrating firewalls; establishing safe architectures for remote and mobile access; guarding your email system from viruses, spam and DHA attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help companies of any size integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Special Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting professionals for contract projects that small businesses often request. Billing charges for longer-term consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables clients to execute critical initiatives within budget and on schedule. Progent's special online engineering solutions include:
  • Call Center Services
    Progent's Help Desk service options for small and midsize businesses with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Call Center support services are intended for small businesses who lack the resources to build and maintain an internal Call Center but who require fast access to an efficient Help Desk Call Center with professional telephone assistance plus the in-depth expertise to escalate complex problems to high-level engineers.

    Progent's Help Desk Co-management services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on the leading professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk consulting expertise can aid you in establishing an effective new Help Desk or revamping your current organization, evaluating or modifying Help Desk software to address the special needs of your company, or providing temporary online personnel to supplement your in-house Call Center group during demanding situations like software transitions, mass updates, or rolling out new business software.

    Progent's Help Desk Call Center team of seasoned network professionals provides your computer users in Cabo Frio Rio de Janeiro immediate contact with a reliable network service group with substantial experience delivering telephone-based consulting and online troubleshooting for IT systems powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center the reputation as a major enabler of company productivity, and Progent's goal is to fix rather than simply document technical issues.

  • Business Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts staff offers online and in-depth engineering expertise and education in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and training for Microsoft business applications such as CRM, MS Project, MS Word, and Excel. For more information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Apple Mac professionals can promote the imaginative components of Macintosh systems by providing remote help services and training in imaging, sound, and video. Progent's support professionals offer assistance in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with specific jobs like scanning or digitizing audio/video or integrating an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent offers businesses in Cabo Frio Rio de Janeiro remote computer system monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your environment so your computer maintenance is proactive rather than reactive. By exposing looming problems before they cause network outages, remote monitoring can head off inconvenient and costly network failures. Progent can also provide help with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Windows networks, or systems that incorporate multiple OS platforms.

How Your Cabo Frio Rio de Janeiro Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent remote expertise with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Online Help, phone 1-800-993-9400, or refer to Contact Progent.

Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.

Onsite IT Consulting
Progent locations in Cabo Frio Metro

City Address Phone Link
Cabo Frio R. Maj. Belegard, 17, Centro
Cabo Frio, RJ 28906-330
+55 (800) 591 0396 Cabo Frio Network Support Services

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent runbook for restoring applications and services quickly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.

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    Progent's ProSight family of managed services are geared to provide organizations who have minimal in-house IT support teams with affordable help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate IT management costs, smart automation of common management processes, continual adoption of new information technology, smooth migration from older technology to modern solutions, improved fit between information technology with business objectives, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing computer technology.

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