Cabo Frio Offsite Workforce Integration Consulting Partner
Collaboration Technology Consulting Services
Expanding your telecommuter workforce may have a significant effect on network architecture, security/compliance, and company workflows. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Cabo Frio company to select the right tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Cabo Frio, Rio de Janeiro companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a rich environment of productivity apps that create a cohesive user experience for exchanging information across multiple sites and on a wide selection of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help businesses to deploy these critical collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint uses web entities to facilitate collaboration and information sharing by offering policy-driven access to data, business processes, and utilities for searching through enterprise-wide business data. SharePoint enables you to create protected web portals that allows remote workers to see and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting services, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit planning and configuration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues anywhere can access them securely via a browser. Provided with Office and Microsoft 365, OneDrive enables at-home workers to jointly author documents. Edits made offline are synced when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, go to Onedrive integration experts.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Cabo Frio, Rio de Janeiro company, phone
An index of content::
Computer Consultants SQL Server 2008
Onsite Technical Support Microsoft SQL 2008
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to information workers, lessening the complexity of designing, integrating, administering, and using company information and database programs on platforms ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
SCCM 2016 Application Management Online Support
Remote Consulting SCCM 2016 Endpoint Protection
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
UNIX Protect
Solaris Network Intrusion Penetration Testing
If your company runs a Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can assist your entire organization in a wide array of security topics such as security administration procedures, security architecture and strategies, connection control products and methodology, software development security, operations security, physical security, communications, network and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that network security managers are required to possess. These certification offer executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to deliver effective security management and consulting services.
Consultant Services Colocation Selection
Colocation Center Support Services
Colocation data centers make it possible for companies to share world-class data centers for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation program such as choosing and moving to a colo facility, designing network topology, defining hardware, on-premises and on-line troubleshooting, establishing remote system administration, and training your IT staff.
Proxim Wireless Case Study
School Wireless Case Study
Progent provided a wireless integration solution that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
Colocation Center Professionals
Data Center Colocation Consultants
Colocation data centers make it possible for businesses to share world-class facilities for housing network equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy including choosing and moving to a colo site, designing network topology, defining hardware, on-site and remote maintenance, establishing online network administration, and training your support personnel.
Small Business Software Consultants
Small Office System Support
Progent offers organizations of any size enterprise-class network remote or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
Engineer Microsoft Windows 2003
Windows 2003 Server Consultant
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, installing, managing and supporting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Network Consultant Microsoft Software Update Services
Integration Services Microsoft Software Update Services
Microsoft Windows SUS enables IT managers to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Support Desk Services Network Consultants
Help Desk Management Services Remote Troubleshooting
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
Consulting Android DNS
Android remote access Specialists
Progent's veteran team of IT consultants and application specialists have extensive experience providing online and onsite support for organizations of all sizes who want to incorporate Android phones into their information networks so that mobile clients can be productive while on the go. Progent has the breadth of skills to resolve network issues that span numerous vendors and that represent a combination of older and up-to-date technology. Progent provides budget-friendly remote consulting to assist you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.
Risk Monitoring IT Consulting
CRISC Certified Cybersecurity Support and Setup
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy in case of an IT network disaster. Progent can help you define a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant system solution that addresses reliability issues covering a broad range of network technologies and procedures.
Meraki MS 200 Series Switch Support and Help
Meraki MS Switch Information Technology Consulting
Cisco's Meraki MS family of access and distribution switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to assist your company to design and deploy an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure security and compliance, develop and test a disaster recovery plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Microsoft Windows Information Technology Outsourcing Group
Microsoft Office System Network Architect Firms
Progent imposes no startup charge and asks no monthly commitment for services provided during normal working hours. Progent's small granularity avoids large invoices for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed. .
Axapta Integration Services
Microsoft Dynamics 365 Retail Technology Consulting
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your particular company requirements. Progent’s Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, company-wide resource sharing as well as integration with CRM programs.
Support Desk Outsourcing Services Support Outsourcing
Service Desk Outsourcing Support IT Consultant
Progent's Network Helpdesk Outsourcing Services for PC desktop support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.
QTS/Herakles Internet Data Center Professional
QTS/Herakles Sacramento Colocation Center Specialist
The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if your company is considering migrating your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services such as data center migration, system installation and upgrades, infrastructure optimization, comprehensive project management, virtualization configuration, remote network monitoring, automated network administration, software development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Teleworker Integration Remote Consulting
Call Desk for at Home Workforce Engineer
Progent has two decades of experience helping small and mid-size companies to plan, implement, optimize, manage, and troubleshoot IT networks that incorporate a remote workforce.
Mac Remote Consultant Services
Mac Phone-based Consult
Progent offers nationwide remote technical support and consulting services for companies that operate macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's consultants offer Mac clients a variety of IT services including desktop support, upgrading to the latest edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and iPad support, or migrating to iCloud services. Online network consulting provides maximum return for your IT dollar by extending client efficiency and shortening the time charged for computer repair services. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the toughest system problems.
System Center 2016 Cloud Integration Technology Consulting Services
System Center 2016 Cloud Integration Support Outsourcing
Progent has more than a decade of experience configuring, maintaining and troubleshooting the core platforms included with System Center and can help your organization to plan, install, maintain, and repair your System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the current edition of System Center from a previous release or from another datacenter management solution to provide the advantages of best-in-class provisioning, management automation, security, plus infrastructure and critical application performance monitoring.
64-bit Server IT Consulting
Microsoft Certified 64-bit Processing Technology Professional
Progent’s Microsoft-certified engineers can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit desktop computing, plan an efficient migration process that minimizes business disruptions, and offer economical, expert remote help to assist your company to configure 64-bit PC desktop software and application software on your existing hardware.
VMM Console Technology Consulting
Microsoft Expert High Availability Consultants
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your business to migrate from an older version of SCVMM or from a third-party management platform, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you get the highest possible return on investment.
24/7 Remote Workers VoIP Setup and Support
Computer Consultants Remote Employees IP Voice
Progent can assist small and mid-size businesses to configure IP voice platforms to give their remote workforce the benefit of seamless access to the corporate phone system.
Top Quality Helpdesk Management Services Remote Consulting
Emergency Remote Support Services Support Desk Services
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Small Business Computer Consulting Firms Company-wide Standards for Best Practices
Access to External Support Databases Tech Outsourcing
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the forefront of network support, performing a broad range of IT tasks for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to solve real-world IT problems quickly.
Top Quality Engineer Nephilim ransomware protection and recovery
24/7 ransomware protection review Consulting Services
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup environment that minimizes your exposure to a ransomware attack and aligns with your company's needs.
Small-Medium Business Support services
Midsize Company Small Business IT Outsourcing Company
Progent provides network support for medium size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and support access models of large third-party support firms make them too costly for the ordinary small company or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose complexity and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, significantly lowers the network maintenance costs of a small-medium business while providing the mid-size organization with enterprise-level service from certified, IT experts knowledgeable in a broad array of midsized business technologies. If your mid-sized company or small business is looking for levels of IT support needed by a medium size organization without budgeting big-company prices, contact Progent.
Microsoft Exchange 2016 Migration Planning On-site Support
Exchange Server 2016 Migration Technical Support Services
Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and log files; configuring HLB for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
SharePoint Server Remote Consulting
Immediate SharePoint Server 2007 Remote Technical Support
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your workers or customers to access, organize, distribute and manipulate useful data, files, and software and to interact with one another. It allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve created in a manner that makes data easy to locate, retrieve and re-use.
Windows Server 2000 Upgrade Help
Microsoft Windows 2000 Network Consultant
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can streamline system administration, offer technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to reduce the obstacles involved with moving to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Hermes ransomware recovery Professional
Professionals ransomware virus recovery
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Exchange Upgrade Technology Consulting
Upgrade Consulting Exchange 2000
Progent is among the most expert information technology consulting companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Consultant Services Windows, UNIX, Solaris
Technical Support Windows, UNIX, Solaris
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop source to help you create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
24x7 Fortinet Firewall Integration Online Support Services
Fortinet Firewall Web Filtering On-site Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet firewalls to safeguard your IT assets at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Specialist ProSight ESP Endpoint Protection Services
Top Professional ProSight ESP Ransomware Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Dynamics GP Software Development Online Technical Support
Dynamics GP BizTalk Adapter Consult
Progent's seasoned application designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that support the unique needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide help with a range of software development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
500 Router Support and Setup
SD-WAN Services Specialist
Cisco has designed a full array of routers including routers built to deliver the protection, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Top Rated Integration Services SCVMM 2012 Reporting
SCVMM 2012 Virtual Switch Support and Integration
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to migrate from a legacy release of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem so you get the highest possible business value.
Biggest Voice Over IP Phones IT Consultants
Online Support Services Voice Over IP
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
UNIX Computer Tech
Linux Engineers
Progent's UNIX family support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop source to show you how to build and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Microsoft 365 AD FS On-site Support
Microsoft 365 Single Sign On Computer Consultant
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Microsoft Experts Professionals Exchange 2016 Server
Help and Support Exchange 2016 Integration
Progent can assist your business in all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Call Desk Outsourcing Services Support Services
24x7 Microsoft and Cisco Certified Expert Information Technology Consulting Support Desk Management Services
Progent's Microsoft authorized Consultants provide three ways to help medium-size and large companies create a cost-effective and successful internal Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk software packages available and decide what products may be too expensive, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk team for special projects or to substitute for absent or indisposed personnel.
Microsoft Experts SMS Server 2003 Migration Computer Consulting
IT Consultant SMS Migration
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to copy system images, control mobile computers, and run management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage handheld computers and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that incorporates standards, procedures and IT products to keep your IT network safe.
Setup and Support Exchange Server 2000
Exchange Server 2000 Upgrade Online Support
Progent is one of the most qualified information technology consulting firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
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