Fast Online Technical Support for Cabo Frio Rio de Janeiro Computer Systems
Urgent Online Consulting for Cabo Frio SystemsFor organizations located in Cabo Frio Rio de Janeiro, Progent offers remote technical support for computer systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, as well as the assistance of CISSP-qualified security consultants to help with advanced security architecture and diagnostic issues.

Progent's online technical support engineers provide excellent leverage because they possess the real-world experience and are equipped with the advanced technology required to resolve the majority of network issues quickly. This lowers direct expenses since service calls accumulate fewer billable minutes. Online help also avoids the cost of sending an engineer to your site. Your company saves additionally with incidental costs by minimizing or avoiding network outages and related costs stemming from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's advanced remote consulting expertise is particularly helpful in environments that depend on public clouds for vital network infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's pricing policy for online support is designed to stretch your network support investment. Progent bills by the minute for phone assistance, so you owe exclusively for the support that you actually get. In contrast to typical online service companies, Progent requires no initialization charge or minimum fees. Progent's per-minute granularity and clean model for pricing save you from situations where fast fixes somehow turn into substantial invoices. Progent's skill at solving problems quickly means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an array of optimized tools and field-tested processes which permit the highest degree of effectiveness for remote technical support and troubleshooting for information networks of any size. Progent's remote service group can interface to your company's environment remotely without compromising corporate security.

Progent's advanced technical support database system includes thorough histories describing the service that Progent's customers have received. Progent's staff consultants have the benefit of the details of assistance provided to each client by every consultant. This history of problems and responses is stored as a conveniently retrievable support database that permits Progent's remote support engineers to communicate their experiences company-wide to ensure that the value of Progent's technical support improves daily. Progent's extensive list of accreditations and working associations with key technology companies such as Cisco and Microsoft open up additional vast technical knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's remote service specialists can find optimal resolutions in the least time.

Online technical services offered by Progent to customers in Cabo Frio Rio de Janeiro include:

ProSight Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, subscription-based services designed to enable small and mid-size businesses to utilize the same cutting-edge IT solutions used by some of the world's top enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based platform for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These include health monitoring, patch management, automated repairs, endpoint configuration, backup and recovery, anti-virus protection, secure remote access, standard and custom scripts, resource inventory, endpoint status reports, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alert to your specified IT personnel and your Progent technical consultant so that potential issues can be fixed before they interfere with your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, reconfigure and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that require important updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of in-depth reporting tools created to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product companies to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. ProSight DPS services automate and track your data backup processes and enable non-disruptive backup and fast restoration of critical files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and give your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may register multiple verification devices. To learn more about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Call Desk: Outsourced and Shared IT Support Desk Services
    Progent's Co-managed Service Desk provides a seamless supplement to your in-house IT support team. User interaction with the Service Desk, delivery of support, problem escalation, trouble ticket generation and tracking, efficiency metrics, and maintenance of the support database are consistent regardless of whether issues are resolved by your corporate network support group, by Progent's team, or both. You have unrestricted versatility to expand or shrink your part of IT support activity as required. Progent takes care of startup installation and provisioning of the professional services PSA software as well as documentation, testing and education. To find out more about ProSight Co-Managed Help Desk, refer to ProSight Shared Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to address the complete threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your dynamic IT system. In addition to maximizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business initiatives and activities that derive maximum business value from your network. Find out more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup environment that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the services of seasoned remote consulting experts for special IT projects. Billing charges for ongoing development or consulting projects are determined according to the level of expertise of the engineers required. Progent's background in these important areas of information technology enables clients to complete major projects economically and on schedule. Progent's special online consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center programs for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk services, co-managed Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk Call Center consulting services can aid you in establishing an efficient new Help Desk Call Center or improving your existing organization, identifying or enhancing Help Desk Call Center software to address the unique demands of your corporation, or adding occasional online staff to work with your internal Help Desk group during high-demand scenarios such as software transitions, major upgrades, or rolling out new applications.

    Progent's Help Desk team of experienced information technology experts offers your customers in Cabo Frio Rio de Janeiro quick communication with an efficient technical support group with years of experience delivering phone help and online troubleshooting for IT systems based on Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk perception as a significant driver of company productivity, and Progent's target is to solve and not merely document network issues.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group provides phone-based advanced consulting expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting, programming, and training for Microsoft applications including Microsoft CRM, Project, Microsoft 365 Word, and Office Excel. To read more on Progent's expertise, customization, and training offerings, go to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts can provide world-class online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of System Center2, expand or tune your current one, migrate smoothly from a previous version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Cabo Frio Rio de Janeiro remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can tune SCOM to accommodate your environment so that your IT maintenance is proactive and automated. By spotting looming issues before they result in crashes, remote monitoring can head off disruptive and expensive service crises. Progent can also deploy network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems powered by multiple platforms.
How Your Cabo Frio Business Can Contact Progent's Online Support Experts
To contact Progent about emergency phone-based help with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Cabo Frio Rio de Janeiro, Progent's online network support specialists can provide professional and cost-effective system help whenever your business needs it. More than 20 years of providing online repair services has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine online connectivity tools to solve network problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Cabo Frio business has a local freelance consultant or employs a full time organization that can handle common network problems, Progent's Microsoft certified consultants can offer an easy and transparent virtual extension of your local resources for situations when your regular service personnel either lack the bandwidth or the knowledge to fix unexpected network crises or particularly tough integration projects.

Advantages of Progent's Network Help for Organizations in Cabo Frio Rio de Janeiro
Progent's remote IT consulting services enable your Cabo Frio company to have the advantages of on-call, enterprise-class IT support without the expense of maintaining a full-time IT organization. Your network will derive greater business value by being more reliable, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your local support resources
    With most organizations in Cabo Frio Rio de Janeiro, nearby network support resources, whether made up of freelance consultants or an in-house maintenance staff, can solve typical network problems. However, IT crises may occur when your regular resources are too busy or absent, and some trouble may stem from IT products that is unfamiliar to your local service technicians. In these situations, Progent's on-call service experts provide a convenient, quick, and budget-friendly way to augment your regular resources and to pass on valuable information to improve your ability to resolve downstream issues in-house.

  • Reduced Reliance on Individual Consultants
    For network support, smaller organizations commonly depend on independent freelance service providers. Although freelance consultants carry smaller overhead than larger consulting organizations and can often charge lower rates, they are often overbooked, making it hard to respond quickly to crisis situations. If an independent service provider is occupied with another customer, ill, on a trip, or in training, the absence of reserve personnel may force your company to go without assistance during an IT crisis. As your business expands, network downtime and trouble with vital applications are more costly. The money you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent offers a ready source of reserve service experts to insure your IT system is always up and running.

  • Build a Solid Foundation for Smooth Growth
    Businesses often start with an information architecture implemented on a shoestring budget. Without a scalable framework, band-aid repairs can get piled on top of an unstable foundation. When a network grows, reliability and expandability issues can hinder the productivity of the organization. Such badly built environments need proper assessment, smart long-term planning, and wide technical expertise to upgrade to a system architecture that can provide the stable foundation to handle vital business demands and simplify downstream growth.

  • Work with Problem Solvers Rather Than Product Vendors
    Smaller offices require guidance and technical education to navigate through an increasingly complicated array of technology alternatives available for promoting business growth and enhancing efficiency. Businesses do not need a network consultant who is motivated to sell a certain vendor's technology. IT support and product sales can lead to a scenario where the recommended solution is built around a predetermined technology instead of the true requirements of a business. Progent avoids these conflicts of interest by selling only services rather than products. This enables Progent to match technical expertise with the real needs of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of IT experience, refined remote support tools, and understanding of corporate IT enable businesses to escape the pitfalls of exclusive reliance on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent adds value by offering:

How Does Our Company Start Receiving Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



An index of content::

  • 24-7 Cisco VPN Consultant Cisco RADIUS Security Onsite Technical Support
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    Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to help businesses of any size to plan, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or computing device.

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    Progent provides technical support for mid-size businesses who have 100 to 250 system clients. The medium size company or work group has traditionally been an underserved segment of the market for IT support services. The cost structures and support delivery practices of major outside support firms make them excessively costly for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the small company with enterprise-level support from professional, world-class consultants with background in a wide array of midsized business technologies. If your mid-sized company or small business is searching for levels of network support appropriate for a mid-size organization without budgeting big-company prices, you need Progent.

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    Progent's data center support services are designed for businesses with hardware located at Internet Data Centers or data center colocation hosting facilities and in need of on-demand in-person help at the colocation facility plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a full range of data center and IDC and colo support services such as system architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.

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    • Phobos ransomware recovery Technology Professional
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    ProSight Active Security Monitoring incorporates cutting edge behavior-based AI tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar and novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    24-Hour Email Block Lists Consultant

    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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    SharePoint Foundation Remote Troubleshooting

    Progent's Microsoft-certified consultants offer cost-effective online technical support and development services to assist you to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Visio. Progent can assist you to migrate from earlier versions of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

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    Progent's Helpdesk outsourcing and co-sourcing services enable organizations to save money, improve output, and adapt rapidly to fast-changing economic circumstances.

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    Progent can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.

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    In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training tailored to address your specific requirements. Progent's experts also can show you how to build and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

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    The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of work in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with planning, installing, administering and supporting sophisticated information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    Progent offers national urgent help and consulting services for companies that run UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows products. Online technical support offers maximum return for your information technology budget by protecting user productivity and limiting the hours charged for computer analysis and repair. Advanced remote access tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In most of situations your IT issues can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist with the most challenging network issues.

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    Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements favorably impact vital areas including ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and repairing SCOM environments and offer organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.

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    Progent is one of the most qualified information technology consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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    Progent's Microsoft-certified consultants average more than a decade of experience delivering messaging solutions for customers that range from small offices to global enterprises. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progent's Exchange support services can assist you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. Progent also provides integration help for Windows 10 and Windows 11 desktops running Outlook and can help you configure Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

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    Progent can assist your IT team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine on-premises resources along with one or more cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud migration services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, create an enterprise-wide security plan, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.

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    Progent's UNIX platform consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.

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    Progent is convinced that a carefully designed and implemented information system can be a crucial factor for accelerating a firm's success, and we follow this belief in our own network environment. We have created a non-stop virtual office network that allows Progent's in-house engineers and authorized contractors to deliver rapid and effective support, cooperate closely on complex projects, and gain from professional and personal maturity from being part of a dynamic business culture of self motivation and independence.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    If you are producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent offers full-service IT outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your company information system. By using automated server monitoring and by providing remote and on-site assistance when your business needs it, Progent offers an affordable solution for managing an IT network that provides excellent reliability, security, and performance. Progent's developer support services include comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring, and Contact Center services.
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