Fast and Affordable Online Help for Cabo Frio Rio de Janeiro Computer Systems
Urgent Online Help for Cabo Frio NetworksFor organizations in Cabo Frio Rio de Janeiro, Progent offers online support for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have provided online support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified engineers to solve challenging networking issues, plus the assistance of CISSP-accredited cybersecurity experts to handle advanced security architecture and diagnostic jobs.

Progent's online support engineers provide excellent leverage due to the fact that they possess the practical experience and are equipped with the advanced tools required to resolve the majority of network issues quickly. Efficient support reduces direct expenses since solutions accumulate fewer billable minutes. Remote support also eliminates the expense of dispatching a consultant to your office. Your company saves additionally in indirect costs by minimizing or avoiding network outages and associated losses stemming from business disruption, upset clients, unproductive employees, and de-focused executives. Progent's extensive remote consulting experience is especially valuable in environments that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be an alternative.

Progent's billing policy for remote support is designed to stretch your IT service investment. Progent bills per minute for telephone-based consulting, so you are billed only for the support that you receive. Unlike many remote support organizations, Progent asks for no initialization charge or minimum payments. Progent's per-minute billing unit and clean policy for pricing avoid scenarios where speedy. minor fixes manage to end up as large invoices. Progent's skill at handling technical issues quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered an arsenal of customized technologies and field-proven processes that ensure the highest level of efficiency for remote consulting and repair for IT systems of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the engineers of Progent's online support team to link to your company's system without violating corporate security.

Progent's proven technical support database system includes thorough documentation of the service that Progent's clients have received. Progent's team engineers have the benefit of the history of support provided to each customer by any consultant. This database of problems and resolutions is stored as a readily accessible internal knowledge base that permits Progent's remote support experts to communicate their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's advanced accreditations and working associations with important technology companies including Cisco and Microsoft make available other massive technical support knowledge bases and permit fast access to manufacturers' in-house engineering staff so Progent's remote service experts are able to determine the most efficient resolutions quickly.

Remote technical support services provided by Progent to customers in Cabo Frio Rio de Janeiro include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, fixed-price services intended to enable small and medium-size organizations to utilize the same advanced technology deployed by some of the industry's leading enterprises. The ProSight suite of network monitoring and management services addresses all critical areas of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting professionals for special information technology programs. Billing charges for longer-term development or consulting projects are determined according to the level of expertise of the engineers involved. Progent's experience with these special fields of computer technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Call Center Services
    Progent's Help Desk Call Center support programs for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Call Center consulting services can guide you in establishing an efficient new Call Center or revamping your current one, selecting or customizing Call Center application software to handle the particular requirements of your corporation, or providing temporary phone support personnel to supplement your in-house Help Desk Call Center group to handle high-demand scenarios such as software transitions, major updates, or rolling out new business software.

    Progent's Help Desk Call Center staff of experienced information technology experts offers your computer users in Cabo Frio Rio de Janeiro fast contact with a reliable network service group with extensive experience delivering telephone-based consulting and remote troubleshooting for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk the reputation as a major enabler of company success, and Progent's policy is to fix rather than simply track network issues.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group can supply online professional engineering support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting expertise, programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information about Progent's consulting, customization, and training services, go to Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; cohesive management of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Cabo Frio Rio de Janeiro remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your business so your IT support is proactive and automated. By detecting looming problems before they expand into downtime, automated monitoring can avoid disruptive and expensive service crises. Progent can also utilize system monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or systems powered by a variety of OS platforms.
How Your Cabo Frio Company Can Contact Progent's Online Support Experts
To contact Progent about urgent remote help with Windows, macOS and OS X, or Linux computer systems, visit Progent's Emergency Online Support, telephone 1-800-993-9400, or refer to Contact Progent. For organizations and new ventures in Cabo Frio Rio de Janeiro, Progent's online computer support specialists are ready to provide professional and affordable IT support the moment your company needs it. More than 15 years of providing remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to refine online connectivity technology to fix computer problems quickly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Cabo Frio business deals with a regular freelance support technician or maintains an in-house IT staff that can handle common network problems, Progentís Microsoft certified consultants can provide an easy and transparent virtual extension of your local resources in cases when your usual service personnel either don't have the time or the expertise to address unexpected network crises or especially complex integration projects.

Advantages of Progent's Network Help for Organizations in Cabo Frio Rio de Janeiro
Progent's online support services allow your Cabo Frio business to experience the benefits of timely, expert network support without the cost of maintaining a full-time IT organization. Your network will acquire added strategic worth by being increasingly reliable, efficient, and protected. Benefits to your business include:

  • Convenient virtual extension of your local support resources
    For most organizations in Cabo Frio Rio de Janeiro, nearby network service providers, whether made up of independent consultants or an internal maintenance staff, can resolve the majority of technical issues. However, serious problems might strike when local support personnel are overstretched or absent, and some problems may stem from IT products that is beyond the scope of your local service personnel. In these situations, Progent's on-call service specialists offer an easy, fast, and budget-friendly solution to supplement your regular resources and to transfer useful knowledge to increase your capability to resolve future issues in-house.

  • Reduced Reliance on Individual Consultants
    For network support, smaller companies often rely on independent freelance consultants. While freelance service people have less internal costs than larger support companies and can often charge marginally less, they are sometimes overextended, making it hard to respond rapidly to urgent situations. If an independent service provider is occupied with another customer, sick, on a trip, or in class, the absence of fallback help may force your company to wait for assistance during an IT crisis. As your network expands, system unavailability and trouble with vital software become more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a ready source of backup service experts to make sure your IT system is always up and running.

  • Build a Solid Foundation for Smooth Growth
    Businesses often begin with an IT architecture implemented on a modest budget. Without a proper infrastructure, band-aid fixes often get thrown on top of a weak foundation. As a company grows, reliability and scalability problems can hinder the success of the business. These poorly built systems need careful assessment, intelligent strategic planning, and wide technical expertise to upgrade to a system architecture that can offer the solid foundation to handle critical business requirements and ease downstream growth.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller organizations require advice and technical education to navigate through an ever more complicated array of technology alternatives available for promoting business growth and enhancing productivity. These companies do not need a network consultant who is trying to sell a certain vendor's technology. IT support and product selling can lead to a situation where the recommended solution is built around a predetermined technology instead of the genuine needs of a business. Progent avoids these dilemmas by offering only services instead of products. This allows Progent to match technical expertise with the real interests of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, breadth of IT expertise, fine tuned support tools, and familiarity with enterprise networking allow businesses to escape the pitfalls associated with excessive dependence on smaller consulting firms, independent freelance service providers, or limited internal IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the front lines of network service, executing a broad range of technical tasks for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its support staff. This means that you get not just world-class IT help, but also a support engineer with proven approaches for applying computer knowledge to fix actual network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you are invoiced just for received support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and requires no retainer for support services delivered during regular working hours. Many service firms impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large bills for quick repairs so you will not be tempted to permit minor problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Businesses who utilize familiar freelance consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, protected, and productive.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to offer 24x7 remote monitoring services powered by MS System Center Operations Manager. MS Operations Manager allows your computer maintenance to be proactive rather than reactive. By anticipating potential issues before they cause lost productivity, system monitoring can keep your information network from stressful and expensive availability losses.
How Does My Business Start Receiving Online Computer Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.



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    Progent can help small and medium-size businesses to design, implement, test and troubleshoot backup/recovery technology to support work-from-home employees.

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    Progent's webinars offer small companies the cost savings, simplicity, and flexibility of web-based seminars plus the proven training methods of experienced teachers who use the latest collaboration software to simulate real-time, interactive classes. Progent can provide remote training for popular desktop software including elements of Microsoft Office such as Excel, Word, Access, and Visio: MS Dynamics business accounting and management products including MS Dynamics GP (Great Plains); plus other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact your business.

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    Progent can provide expert remote consulting to help organizations integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that combine local IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.

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    Consulting Services QTS/Herakles Sacramento Colocation Center

    The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation facility or if your business is considering migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including data center migration, system deployment and upgrades, infrastructure optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined network administration, application programming, business continuity planning and testing, security evaluation, and the support of the Progent Test Lab.

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    Automatic Network Diagrams Online Support Services

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that need important software patches, or isolating performance bottlenecks.

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  • Microsoft Certified Expert Windows Server 2003 Consultant Services Microsoft Windows 2003 Support Services
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  • Microsoft Certified Sharepoint Portal Server Consolidation Microsoft Sharepoint Server 2010 Online Support
  • Microsoft Certified Specialist Windows Server Essentials and SharePoint Consulting Windows Server Essentials Remote Web Access
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  • Microsoft SQL 2008 Information Technology Outsourcing Companies Cabo Frio Microsoft SQL 2008 Network Specialist Cabo Frio
  • Microsoft Teams Migration from Lync Services Microsoft Teams with Microsoft 365 Consultants
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    Progent's Citrix-certified consultants can help your organization to assess the potential strategic value of the available versions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the responsiveness, availability, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and operations and streamlining management processes.

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  • Exchange 2016 Migration Consultant Services
    Microsoft Exchange 2016 Upgrade Planning Troubleshooting

    Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

  • Microsoft, Cisco and Security Certified Experts Microsoft Windows Failover Cluster Support and Integration Windows 2008 Cluster Server IT Consulting
  • Midsize Office Network Support Service Mid-size Office Integration Group
  • MozyPro Specialist Backup and Recovery Software Specialists
  • Network Health Reports Consultant Network Health Reports Consultancy
  • Network Management Small Business IT Consulting Firms 24-Hour Cisco Network Management Outsource
  • Offsite Employees Infrastructure Remote Support 24/7 Remote Workers Network Infrastructure Remote Consulting
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  • Online Support SBS 2008 Consultant Services Microsoft Small Business Server 2011
  • Online Technical Support Microsoft Solutions Framework Project Methodology Access to External Support Databases Engineer
  • Online Troubleshooting 5500 Wireless Controller Wave 2 Wi-Fi controller Integration Services
  • Open Now Wireless Security Professionals Security Professionals
  • OpenBSD Guru Specialist Linux

  • 24 Hour Microsoft LCS Server 2007 Specialists
    Live Communications Server 2007 Consultant Services

    Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring advanced protection, transparent compatibility with other Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the expertise needed to realize all the benefits of Office Communications Server across your whole corporation.

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  • Photoshop Training Adobe After Effects Training
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  • Consultant Services Dynamics GP Visual Studio
    Dynamics GP Web Services Services

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, turning uncooked data into useful understanding of your company and customers.

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    Microsoft Dynamics GP/Great Plains can help you grow and manage your company more efficiently by delivering deep access to strategic information and a rapid ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the presence of your company, manage your accounting, computerize financial operations, standardize processes across your company, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP business management system.

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    Project Implementation Professionals

    For enterprise project management assistance, Progent can provide access to senior information technology professionals with years of experience in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to best practices to ensure that major projects are successfully completed on time and on budget.

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  • Remote Troubleshooting System Center 2016 and SSRS Reporting System Center 2016 Security Professionals

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    Progent can provide advanced remote consulting services to help companies integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that combine local IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

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  • SQL Server 2012 Reporting Services Computer Consultants Online Support Services SQL Server 2012 xVelocity
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    Progent can help you with any phase of Microsoft Azure integration such as needs definition, readiness evaluation, system architecture, pilot testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure services.

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  • Small Business Computer Consulting Small Business Information Technology Consulting Companies
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    Technical Support Services High Availability Internet Connections

    Progent's Cisco-authorized IT experts can show you how to build an affordable, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity through a wide range of high availability Internet access products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the most current technology for high availability Internet access to create an affordable, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.

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    For answers to common enquiries about becoming a consultant at Progent, see Employment at Progent FAQs.

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    Progent can assist small and mid-size organizations to set up their at-home employees with transparent integration with public cloud applications and services.

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    Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to migrate from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM environment so you get the highest possible return on investment.

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    Progent's Experts Team offers consulting in key technologies that include Macintosh integration and programs; Consulting for Linux, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; CIO, business analyst, and project management services; Special applications development and deployment; Web site, eCommerce, EDI, and client information portal design and integration; Database management and performance help; Management information expertise; and Telecom systems consulting.

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    Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.

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    Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to move from an earlier edition of SCVMM or from another management system, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment.

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    Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of all sizes to design, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly challenging problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact vital areas like manageability, high availability (HA), security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange Server 2013.

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  • SCCM 2016 and SQL Server 2016 Information Technology Consulting
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    Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings control, inventories network resources, protects against company data leakage, provides health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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    Progent provides three basic kinds of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your clients convenient access to a dependable support group with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, application development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a cohesive intranet solution.

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  • Windows Server 2008 DirectAccess Online Support Services Windows Server 2008 Active Directory Specialist
  • Windows Server 2012R2 upgrade Professionals Microsoft Certified Partner Windows Server 2012R2 Security Engineer
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  • Windows Virtual Desktop for Apple Mac Specialists Windows Emulation for macOS Professional
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  • Wireless Security Consultant Wireless Security Engineer
  • Work from Home Consultants Offsite Workers Specialist

  • Largest Integration Support Collocation
    Engineers Sarbane Oxley Compliance

    For enterprises with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco system consultants can provide a variety of network support services such as project management, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent network architect can help you plan a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large corporations design, deploy and support major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.

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