Fast and Affordable Online Troubleshooting for Cabo Frio Rio de Janeiro IT Networks
For organizations located in Cabo Frio Rio de Janeiro, Progent provides online help for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote support to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to help with challenging networking issues, as well as the services of CISA and CISSP-qualified security experts to help with high-level security design and diagnostic issues.
Progent's online technical support engineers provide exceptional value due to the fact that they have the real-world experience and are equipped with the sophisticated tools needed to solve the majority of information system problems rapidly. Efficient support reduces immediate expenses because solutions use up minimal chargeable consulting minutes. Online help also avoids the expense of sending a consultant to your location. Your company benefits additionally with indirect costs by reducing or eliminating system downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive online technical support experience is particularly important for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.
Progent's pricing policy for online support is structured to leverage your network support investment. Progent charges per minute for phone consulting, so you are billed exclusively for the services that you receive. In contrast to typical remote support companies, Progent asks for no startup fee or minimum fees. Progent's one-minute granularity and simple model for billing eliminate situations where speedy. minor fixes somehow turn into large bills. Progent's skill at handling problems efficiently means you spends less cash.
Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an arsenal of optimized technologies and field-tested methodologies which permit the highest degree of efficiency for remote consulting and repair for computer networks of all sizes. Progent offers protected Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the experts of Progent's online support team to link to your company's network without compromising network security.
Progent's powerful technical support database application keeps thorough records describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the records of all help rendered to every Progent customer by every engineer. This database of anomalies and resolutions is organized as a conveniently accessible internal knowledge base that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's advanced accreditations and working relationships with major industry leaders such as Cisco and Microsoft make available other massive technical support knowledge bases and permit fast access to manufacturers' in-house support staff so Progent's online consulting specialists are able to arrive at the most efficient resolutions in the least time.
Online services offered by Progent to businesses in Cabo Frio Rio de Janeiro include:
Certified Microsoft Windows Support
Progent's Microsoft-certified online support experts can provide computer system repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist you with a wide range of technology support such as
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint Server 2019 planning and deployment, SharePoint Server 2016 migration and hybrid integration expertise, Microsoft Teams expertise, Skype for Business Server migration support, Lync Server 2013 integration, and Microsoft Office Communications Server upgrade,
Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server planning,
Microsoft Access Development and Training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent also offers a wide array of affordable desktop support services to help your business to install, configure, repair, and manage desktop PCs and laptops based on Windows. Progent's PC desktop support services include providing Microsoft Windows 10 upgrade help as well as System Center 2012 Configuration Manager (SCCM 2012) planning and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to streamline the management of your desktops along with your cloud-connected mobile devices.
Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the top accreditation for network consultants, and validates a consultant's networking knowledge at the expert level. CCIEs can handle the most stubborn challenges surrounding network design, deployment, maintenance, security, and troubleshooting. CCIEs can cooperate closely with Cisco's internal product support engineers in analyzing problems with Cisco IOS network management tools and coming up with workarounds or identifying software patches. CCIEs provide excellent value because their depth of expertise permits them to solve problems quickly. In typical instances, less seasoned engineers can struggle for many hours or days with the same problems that a CCIE can resolve in minutes. Progent's Cisco CCIE certified support experts can interface to your environment using sophisticated remote troubleshooting technology in order to provide quick, secure, and economical analysis and remediation.
Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.
Progent locations in Cabo Frio Metro
Progent's CCIEs offer expertise in the complete line of Cisco's market leading selection of infrastructure products. Cisco infrastructure expertise available from Progent includes ASA Next Generation firewalls with Firepower Services configuration and debugging, Cisco routers configuration and troubleshooting, Catalyst switch support, Nexus switch consulting and support, Cisco Meraki switches consulting services, Cisco Unified Communications Manager (CallManager) consulting and troubleshooting, Cisco VoIP phones and IP video desktop phones support and Cisco wireless VoIP phones solutions, Cisco Meraki wireless access point layout and configuration, Aironet APs engineering help, Cisco wireless controllers consulting, Cisco VPN and Security Consulting expertise, and SIP and CUBE infrastructure solutions for SIP PSTN trunks and CUBE integration expertise. Progent also offers online and onsite wireless site surveys to help you to fully integrate your Wi-Fi ecosystem.
CISM and CISSP Premier Network Security Specialists
Progent's certified CISSP and CISSP-ISSAP security and compliance consultants offer a range of system protection solutions to bolster the immunity of your Windows, macOS and OS X, Linux, or UNIX environment against attacks or help your business to recuperate quickly following a damaging breach. Security support services offered by Progent cover comprehensive data security and compliance analysis using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm attacks; integrating firewalls; establishing safe techniques for remote and mobile connectivity; defending your messaging infrastructure from viruses, spam and DHA attacks; and instituting round-the-clock network monitoring.
Cloud Integration Solutions
Progent can provide expert remote support to help businesses of any size integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize local resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments,
Microsoft Azure hybrid cloud planning and integration services, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
VMware Site Recovery Manager Planning and Deployment
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and manage a DR solution powered by VMware SRM.
Progent's VMware vSphere and vCloud consultants have extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery. Progent can also provide world-class VMware NSX expertise from a VCDX-NV certified network designer to help you to build a completely virtualized Software Defined Data Center that can be set up or re-purposed in minutes and administered with a high degree of automation independent of the hardware used by the underlying IP network.
UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux consultants and macOS and OS X specialists can provide phone-based support services to cover a broad array of information technologies such as system architecture, messaging solutions, system and operational security, plus UNIX and Microsoft Windows integration. For server hardware economization and simplified management in environments that include Linux-based systems and Windows, Progent offers VMware vSphere consulting and Citrix XenServer support. Progent can also assist with transitioning from legacy systems to Microsoft Windows or Linux-powered environments. Progent's team-oriented approach to resolving technical issues promotes fast escalation, when required, to engineers with appropriate experience to handle challenging situations. This expedites repair of urgent problems, minimizes network downtime, and cuts support costs.
Progent's UNIX and Linux support engineers can offer emergency remote help analyzing problems within UNIX/Linux systems based on leading versions of UNIX such as:
Apple Mac OS X
IBM AIX Open UNIX
Berkeley UNIX (BSD)
Silicon Graphics IRIX (SGI/IRIX)
Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price managed services intended to enable small and medium-size organizations to benefit from the same advanced technology used by some of the world's leading corporations. The ProSight line of network monitoring and management services covers all key facets of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and debug their networking appliances like switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's preparedness to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup environment that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
Additional Support Programs Offered by Progent
Progent offers the services of world-class online consulting professionals for contract information technology programs. Billing charges for longer-term consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these special areas of computer technology allows customers to execute critical projects economically and on time. Progent's project-based remote engineering services include:
How Your Cabo Frio Company Can Contact Progent's Remote Technical Support Professionals
Help Desk Call Center Services
Progent's Help Desk support alternatives for businesses with networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Call Center services, co-managed Help Desk support services, and Help Desk operations consulting.
Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that handles all facets of online Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progentís Help Desk Co-management services allow your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution based on the leading professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk team of experienced information technology consultants offers your customers in Cabo Frio Rio de Janeiro instant communication with a reliable technical support group with substantial background providing phone support and online repair service for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Call Center perception as a crucial enabler of company productivity, and Progent's goal is to fix rather than simply record technical issues.
- Business Applications Services: Education, Development, and Integration
Progent's Applications Experts Team offers phone-based advanced consulting expertise and training in special business application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and education for Microsoft business applications such as CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information about Progent's consulting, custom programming, and training offerings, refer to Progent's Business Application Experts Services.
- Unified and Streamlined Administration of Hybrid Cloud Environments
Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
- Online IT Infrastructure Monitoring and Reporting Support
Progent offers businesses in Cabo Frio Rio de Janeiro remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager for your environment so your IT maintenance is proactive rather than reactive. By exposing potential issues before they expand into crashes, remote monitoring can minimize stressful and costly information system crises. Progent can also use system monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or systems based on multiple platforms.
To get in touch with Progent about urgent phone-based support with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.
For offices and new businesses in Cabo Frio Rio de Janeiro, Progent's phone-based network support engineers are ready to provide effective and affordable system support the instant your business requires it. More than 15 years of offering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to refine remote access tools to solve computer problems rapidly while eliminating the expense and lost time that comes with in-person support visits.
Even if your Cabo Frio organization relies on a regular independent support technician or maintains a full time IT staff that can handle the majority of network issues, Progentís Microsoft certified consultants can still provide an easy and transparent remote extension of your on-site resources in cases when your usual service personnel either lack the availability or the knowledge to resolve unexpected network emergencies or particularly complicated integration problems.
Benefits of Progent's IT Support for Companies in Cabo Frio Rio de Janeiro
Progent's online support services allow your Cabo Frio organization to enjoy the advantages of immediate, enterprise-grade IT support without the cost of maintaining a full-time IT staff. Your network will derive added business worth by becoming more available, efficient, and secure. Advantages to your company include:
- Convenient remote extension of your on-site support resources
With most companies in Cabo Frio Rio de Janeiro, nearby network support resources, whether represented by independent consultants or an internal IT staff, can deal with typical technical problems. However, serious problems can spring up when local resources are overstretched or unavailable, and some problems may be associated with IT products that is unfamiliar to your onsite service people. In these cases, Progent's on-call service experts give you a convenient, fast, and budget-friendly solution to augment your local resources and to convey valuable knowledge to increase your capability to resolve future problems locally.
- Less Dependence on Individual Service Providers
For IT support, smaller offices often rely on independent freelance service providers. Although independent service people carry less internal costs than big service organizations and can afford to charge lower rates, they are sometimes overbooked, making it difficult to respond quickly to crisis situations. If an independent consultant is busy with another client, ill, on vacation, or in class, the lack of backup personnel may force your business to go without help during an IT crisis. As your business grows, system unavailability and trouble with critical software are more costly. The money you thought you were conserving on an independent can be eaten up quickly by lost productivity. Progent offers a ready source of reserve service experts to make sure your IT system is always available.
- Create a Scalable Basis for Smooth Growth
Businesses typically start with an IT architecture created on a modest budget. Lacking a scalable framework, slap-dash fixes can get piled on top of a weak foundation. As a company grows, stability and expandability issues can impede the productivity of the organization. These poorly designed environments need proper analysis, smart long-term planning, and wide technical knowledge to upgrade to a system infrastructure that can offer the stable foundation to handle current business demands and facilitate future expansion.
- Interact with Solution Providers Instead of Technology Sellers
Smaller organizations need guidance and technical education to negotiate an ever more complicated maze of technology alternatives capable of accelerating business growth and improving efficiency. They hardly need a computer consultant who is attempting to sell a certain vendor's technology. IT consulting and product sales can lead to a situation where the proposed
solution is built around a predetermined technology rather than the true requirements of a client. Progent eliminates these dilemmas by offering only services rather than products. This allows Progent to match technical expertise with the best needs of customers.
What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of technical knowledge, refined remote support software, and familiarity with corporate IT allow companies to escape the limitations associated with exclusive reliance on smaller service firms, individual freelance service providers, or limited internal resources.
Progent adds value by providing:
How Does Our Company Start Getting Online Network Support from Progent?
- Certified Expertise in Microsoft's Full Range of Servers
Progent can provide world-class expertise for Microsoftís leading server products with services such as Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server migration and deployment help, Microsoft Windows Server 2008 R2 upgrades, Microsoft Windows 2003 Server maintenance, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 Server maintenance, Exchange 2007 Server and Exchange 2003 Server upgrades, plus MS SQL Server 2019 hybrid integration consulting, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 consulting support, and Microsoft SQL Server 2012 management and troubleshooting.
- Value Pricing
Progent's pricing policy is to charge for online support and in-person visits per minute. Consequently, you are billed only for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and requires no retainer for services provided during regular business hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large bills for fast repairs so you will not be tempted to permit minor problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their scope, Progent can focus on providing high-value services where Progent faces little competition. Businesses who work with familiar freelance consultants or who maintain in-house IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, secure, and efficient.
- Remote Network Monitoring with Microsoft Operations Manager
Progent is one of the only consulting firms to offer round-the-clock remote monitoring services based on MS Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive instead of reactive. By uncovering possible problems before they result in lost productivity, system monitoring can save your information network from painful and expensive availability disruptions.
To initiate Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, go to Immediate Online Support.