Fast Online Technical Support for Cabo Frio Rio de Janeiro Computer Networks
Fast Online Support for Cabo Frio SystemsFor organizations in Cabo Frio Rio de Janeiro, Progent offers online technical support for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered remote troubleshooting to companies in every state in the United States. (See testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve complex infrastructure issues, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to help with advanced security design and diagnostic issues.

Progent's online support engineers provide excellent leverage due to the fact that they possess the practical experience and have access to the advanced technology necessary to solve most network problems rapidly. This lowers direct expenses since service calls require minimal chargeable consulting minutes. Online support also eliminates the expense of sending an engineer to your site. Your company benefits even more in indirect expenses by minimizing or avoiding network downtime and associated losses resulting from business disruption, disgruntled clients, unproductive workers, and distracted executives. Progent's advanced remote consulting experience is particularly important for organizations that depend on public clouds for vital network infrastructure or applications such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's pricing model for remote support is structured to stretch your IT service investment. Progent charges per minute for phone assistance, so you are charged only for the services that you actually get. In contrast to typical online service firms, Progent imposes no startup fee or minimum fees. Progent's one-minute granularity and simple policy for billing prevent scenarios where speedy. minor solutions somehow end up as large bills. Progent's penchant for solving technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has refined an arsenal of optimized technologies and proven processes which ensure the maximum level of effectiveness for online technical support and troubleshooting for IT systems of any size. Progent provides secure VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the consultants of Progent's online support team to interface to your company's environment remotely without breaching network security.

Progent's powerful customer support database application maintains extensive histories of all support that Progent's clients have been provided. Progent's team service personnel have access to the specifics of assistance provided to every client by every Progent engineer. This history of problems and resolutions is structured as a conveniently exploitable proprietary knowledge base that permits Progent's remote technical professionals to share their knowledge with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's extensive list of accreditations and close associations with important industry leaders such as Cisco and Microsoft open up other massive support databases and permit fast response from manufacturers' internal product engineers so Progent's remote service specialists can find optimal resolutions promptly.

Online services available from Progent to clients in Cabo Frio Rio de Janeiro include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a family of low-cost, flat-rate managed services intended to enable small and medium-size businesses to utilize the same advanced technology deployed by some of the industry's top corporations. The ProSight suite of outsourced network management services covers all critical aspects of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete threat progression including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup product companies to create ProSight Data Protection Services, a family of subscription-based offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and rapid restoration of critical files, applications, system images, plus virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware breakdown, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed services available in the ProSight Data Protection Services product line include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your dynamic information system. Besides optimizing the protection and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on line-of-business projects and tasks that deliver the highest business value from your information network. Learn more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices. Using 2FA, when you log into a protected application and give your password you are requested to verify who you are on a device that only you possess and that uses a separate network channel. A broad range of out-of-band devices can be utilized for this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register multiple validation devices. To find out more about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your Progent consultant so all looming issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting experts for special information technology projects. Billing rates for ongoing consulting tasks are set based on the qualifications of the engineers assigned. Progent's experience with these important areas of information technology enables clients to complete major projects within budget and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Services
    Progent's Call Center service options for companies with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of remote desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent offers help desk services at a significant discount from Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Call Center or enhancing your established organization, selecting or modifying Help Desk application software to meet the unique needs of your corporation, or providing temporary phone support staff to supplement your in-house Help Desk Call Center team to handle unusually busy scenarios such as software migrations, major upgrades, or rolling out new applications.

    Progent's Call Center staff of veteran network consultants gives your customers in Cabo Frio Rio de Janeiro instant access to an effective network service group with substantial background offering telephone-based consulting and online troubleshooting for networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk perception as a major enabler of company efficiency, and Progent's goal is to fix rather than merely report IT issues.

  • Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Experts Team provides remote professional consulting support and training in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft business applications such as Microsoft CRM, MS Project, Office Word, and Microsoft 365 Excel. To read more information concerning Progent's consulting, custom development, and education offerings, refer to Progent's Business Application Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts can provide advanced online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of System Center2, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Cabo Frio Rio de Janeiro online hybrid network monitoring by providing System Center Operations Manager (SCOM) expertise. Progent can adapt SCOM to suit your environment so that your IT support is proactive and automated. By exposing looming trouble spots before they result in downtime, remote monitoring can minimize disruptive and expensive network crises. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments that incorporate a variety of operating systems.
How Your Cabo Frio Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent remote expertise with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Cabo Frio Rio de Janeiro, Progent's phone-based network support specialists are ready to provide expert and cost-effective system support the moment your company has to have it. Over 20 years of delivering remote tech support has led to Microsoft Partner status for Progent's consultants and has enabled Progent to develop high-end troubleshooting skills and to fine tune online access tools to repair IT problems rapidly while eliminating the cost and lost productivity associated with on-premises service calls.

Even if your Cabo Frio organization deals with a regular independent support technician or maintains an in-house organization that know how to handle common computer issues, Progent's Microsoft and Cisco certified consultants are available to offer an easy and seamless remote expansion of your local resources in cases when your usual IT support personnel either don't have the time or the experience to address sudden network crises or especially challenging integration projects.

Details of Progent's Remote Network Services for Cabo Frio Rio de Janeiro
Progent's phone help, Internet-based troubleshooting, network security expertise, and system administration services give companies in Cabo Frio Rio de Janeiro unparalleled leverage for your IT budget. Whether you need occasional phone support and remote troubleshooting or ongoing Help Desk services and network management, Progent's experts can deliver your company enterprise-level network support while permitting you to eliminate the expense and administration overhead of maintaining a large in-house IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, breadth of IT expertise, fine tuned support software, and understanding of enterprise networking allow companies to escape the limitations of exclusive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched internal resources.

Progent stands out by offering:

How Does My Business Begin Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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