Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent offers Calgary, Alberta businesses the expertise of BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their business information network.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
Progent locations in Calgary Metro
Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry wireless handsets, offering a centralized solution for handling critical jobs like smartphone deployment, updates, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of protection to meet the special needs of your company's network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security features are:
- Lock down a BlackBerry smartphone
- Wipe information from a lost or stolen BlackBerry device
- Disable Bluetooth functionality
- Activate internal protection against malicious attacks
BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent mobile users from installing or executing unsafe or prohibited code. Progent can help you to select blocking techniques such as:
- List precisely what programs are permitted on the device
- Prevent third-party applications from using persistent memory on the BlackBerry device
- Select which resources external applications can access on the device
- Limit the kinds of access third-party software running on the BlackBerry device can establish
- Block all third-party applications from being loaded or run on the smartphone
Expert BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to provide prompt assistance to businesses in the Calgary area or throughout Alberta. Progent's experienced online consulting experts have helped IT organizations resolve computer problems and reduce support costs in each state in the United States and built a substantial base of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers remote help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a leader in providing countrywide online consulting services for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support costs at a minimum and, by resolving problems promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, system design, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.