Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Calgary, Alberta companies the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
Progent locations in Calgary Metro
BlackBerry BES Server Consulting and Technical Help
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications such a schedules, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Expert RIM BlackBerry Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver expert technical help to businesses in the Calgary area or anywhere in Alberta. Progent's seasoned remote consulting experts have helped businesses resolve computer issues and cut support costs in every state in the United States and built a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online help for a broad array of issues related to BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which management model and physical components meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
To contact Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.