Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to messaging, calendars, web applications, and other critical business information. Progent offers Calgary, Alberta businesses the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry solutions has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven online support model, gives small companies an economical solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help you with SQL Server 2019 development support, SQL Server 2016 management support, and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
| City | Address | Phone | Link |
| Calgary | 630 8 Ave SW Calgary, AB T2P 1G6 Canada |
+1 587 327 5277 | Calgary Network Support Services |
Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a centralized platform for controlling key tasks like device deployment, updates, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange Server, Groupwise, or Lotus email servers and BlackBerry handsets and allows over-the-air synchronization.

BES Server offers a wealth of security options starting with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting degrees of security to meet the special requirements of your company's environment. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security features include:
BlackBerry BES Server also offers versatility in selecting ways to keep mobile users from installing or executing unsecure or unauthorized applications. Progent can assist you to select protective processes like:
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For companies in Calgary, Alberta who want quick and economical help from a certified BlackBerry consultant, Progent delivers effective online assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel costs and allows consultants to solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer professional help in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.
Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
To ask Progent about professional help for BlackBerry mobile wireless solutions, call