Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent offers Calgary, Alberta businesses the expertise of BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their business information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
Canada
+1 587 327 5277 Calgary Network Support Services


Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry wireless handsets, offering a centralized solution for handling critical jobs like smartphone deployment, updates, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server features a variety of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of protection to meet the special needs of your company's network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security features are:

  • Lock down a BlackBerry smartphone
  • Wipe information from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Activate internal protection against malicious attacks

BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent mobile users from installing or executing unsafe or prohibited code. Progent can help you to select blocking techniques such as:

  • List precisely what programs are permitted on the device
  • Prevent third-party applications from using persistent memory on the BlackBerry device
  • Select which resources external applications can access on the device
  • Limit the kinds of access third-party software running on the BlackBerry device can establish
  • Block all third-party applications from being loaded or run on the smartphone

Expert BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to provide prompt assistance to businesses in the Calgary area or throughout Alberta. Progent's experienced online consulting experts have helped IT organizations resolve computer problems and reduce support costs in each state in the United States and built a substantial base of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a leader in providing countrywide online consulting services for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support costs at a minimum and, by resolving problems promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, system design, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, create test systems and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to run enhanced management utilities, and provide continuing consulting and troubleshooting via budget-friendly options such as Contact Center service and remote technical support.

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    Progent offers small and medium size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security vendors such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security strategy and select the right technologies from a variety of vendors to support your security goals while sticking within your spending restraints.

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    Microsoft Lync Server 2013, now called Skype for Business, enables businesses of any size to build a centrally managed and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.

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    Progent is a leading innovator in cost-effectively providing world-class IT help to small companies. Progent's success in addressing the IT service requirements of the chronically underserved small business market is the cumulative outcome of key technical and operational innovations that have removed much of the traditional expenses out of managing network support, added unprecedented technical expertise into the support system, and significantly streamlined the repair cycle.

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    Progent's Microsoft and Cisco certified network consultants offer advanced support for a wide array of products and technologies and can provide that expertise by phone nationwide or onsite in major cities throughout the United States and anywhere in California. Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for complex connectivity problems, plus the assistance of CISA-accredited security engineers to handle high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to companies in every state in the U.S.

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    Progent offers several network security packages designed to deliver larger enterprises an objective and comprehensive security assessment from a group of certified security consultants. All Progent's network security evaluation packages incorporate a suite of services including automated scans from inside and from beyond your network security perimeter, expert analysis of scanned data by accredited security engineers, production of a paper documenting the findings, plus an interactive concise executive summary and an extensive interactive review for internal network managers.

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    Progentís data center IT services are intended for businesses with equipment housed at IDCs or data center collocation hosting sites and in need of timely on-site help at the colocation facility as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent provides a complete range of data center and IDC and collocation support services such as system topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and installation of high availability configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server cluster configurations.

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    Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your business. High availability Internet Data Centers are particularly attractive to small companies due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small companies. Progent is ready to show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of consulting and support services.

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    Progentís Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.

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    Progent's Microsoft-Certified SQL consultants offer an array of support services to help small businesses to design, install, administer, and repair Microsoft SQL 2008 solutions in order to get the optimum competitive advantage from Microsoft's state-of-the-art RDBM technology. Also, Progent offers expertise for network architecture, enterprise-wide protection, and application development to increase the business advantage of your information network.

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    Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software consulting.

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    Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration technical help.

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    Progent offers consulting for security analysis packages such as Microsoft Baseline Security Analyzer for running a variety of programmed system testing scans to identify possible security gaps. Progent has extensive experience with security analysis tools and can show you how to understand testing reports and react appropriately. Progent can show you how to build protection into your business operations, configure scanning applications, define and implement a secure system environment, and suggest policies to optimize the safety of your IT system. Progent's security professionals are able to assist you to set up a firewall, design safe remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security engineers can also test the security of web-based software and can conduct extensive security tests of enterprise-wide security to validate your organization's compliance with key industry security standards such as FISMA, NIST, and ISO.

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    Progent offers customized remote instruction for popular desktop applications and operating systems including Office and Office 365 Excel, Word, Access and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of conventional physical classroom instruction, including instant interaction between students and trainers, but eliminates the expenses of travel and the challenge of trying to accommodate the availability of many trainees. Available to single students or classes of any size, Progent's live online training permits the teacher to conduct the class from an online office and the students can be spread across a campus or all over the the U.S. Virtual education supports proven teaching aids such as broadcast white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific topics or extended in time and broader in coverage.

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    System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for key applications by offering unified, cross-platform monitoring of physical and virtual infrastructure deployed across local systems and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite support to help businesses of any size to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, supports the most popular handheld devices, allows single sign-on with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to address the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this mission-critical platform.

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    Progent provides customers access to consultants who have earned some of the computer industry's most prestigious credentials. Progent believes that customers deserve to be sure that their computer support professionals have accredited testing plus extensive real-world experience so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor help than is available to uncertified consultants, allowing Progent to deliver customers a higher level of computer service. In addition, recognized credentials such as CISSP or ISSEP for network security can aid enterprise customers to show compliance with regulatory demands by engaging the services of accredited IT professionals.

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    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent is seeking a range of on-staff workers including motivated MCSEs; system consultants who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless integration, high-availability systems, business continuity planning, data preservation, and virtual servers. Progent is also seeking workstation support technicians, off-site troubleshooting professionals, and CISSP or CISM accredited security consultants. Progent is also hiring veteran managers able to operate effectively in Progent's high-growth, virtual office environment. Progent contracts independent consultants with in-depth expertise and working experience in crucial IT areas outside Progent's primary service focus. Progent's Experts Team hires freelance consultants who offer consulting and programming support for strategic applications that include MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide expert skills in technologies like telecom, web development, EDI, eCommerce, or database management. Freelance consultants certified by Progent cooperate with Progent's in-house engineers to deliver end-to-end IT services for small and midsize business networks.

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    Progent can help your it team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

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    Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your business processes.

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    If your office network mixes Linux technology technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and tight security. Progent's Linux and MS Windows integration support services include IT infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center outsourcing.

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