Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent access to messaging, calendars, web programs, and other critical business information. Progent can provide Calgary, Alberta businesses support from BlackBerry-certified consultants who can help organizations to manage their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for companies regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for integrating BlackBerry products productively into their information system.

Progent's engineers can help your business with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
Canada
+1 587 327 5277 Calgary Network Support Services


BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a calendars, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange email and to instant messaging-enabled software via Microsoft Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier consultants can assist you to design, implement, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to companies in the Calgary region or anywhere in Alberta. Progent's seasoned online technical support experts have helped businesses resolve computer issues and cut IT service expenses in each state in the United States and established a substantial base of loyal customers. (See Progent's client testimonials.)

Progent offers online help for a wide array of technologies related to RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can also assist your business to troubleshoot a broad array of issues concerning synchronization, device recognition, email reconciliation, web access, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by solving issues quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, processors and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Mac Office allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.

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    Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are offered in an array of product bundles intended for customers ranging from students and home offices to global enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.

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    Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's consultants offer remote and onsite consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

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    Progent's high availability interoffice connectivity and fault tolerant system connection professionals can help small businesses achieve zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical non-stop interoffice connectivity.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as half of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.

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    Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible technology to enhance business operations so they align more closely with your business objectives. Your business can create and install a well thought out IT strategy without absorbing the cost of a full-time senior IT executive.

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    Progent's IT outsourcing packages provide affordable computer consulting for small organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate risks, permitting network service expenses to increase in a more moderate and controlled fashion than is possible by building up a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network architecture for your critical business software powered by Microsoft Windows.

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    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation sent by every consultant to every client. The discipline of detailing and organizing service records allows more effective support and eliminates a variety of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.

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    Progent's IT outsourcing services offer economical computer consulting for mid-size corporations. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is possible by amassing a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network foundation for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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    Progent's support experts in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive networks with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to companies that depend on these platforms to maintain their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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