Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining mobile connectivity to email, scheduling, web programs, and other critical business data. Progent can provide Calgary, Alberta businesses support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or transition efficiently to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry technology productively into their information network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
Progent locations in Calgary Metro
Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a single platform for controlling critical jobs such as device deployment, upgrades, and deactivation and offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server offers a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting levels of security to match the special needs of your company's network. Progent's BlackBerry certified engineers can assist you to select advanced security functions and activate them remotely. Samples of these wirelessly selectable security features include:
- Disable a BlackBerry smartphone
- Wipe data from a lost or stolen smartphone
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BES Server also provides flexibility in determining mechanisms to prevent mobile users from installing or running unsecure or prohibited software. Progent can help you to choose protective techniques like:
- List exactly what programs are allowed on the device
- Prevent third-party programs from using non-volatile storage on the smartphone
- Determine what resources third-party software can use on the smartphone
- Limit the types of access third-party programs running on the smartphone can initialize
- Block all external software from being loaded or run on the BlackBerry smartphone
Expert BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide prompt technical help to companies in the Calgary region or anywhere in Alberta. Progent's experienced online technical support experts have helped businesses resolve network problems and reduce support costs in every state in the United States and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote help for a wide selection of issues related to RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.