Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere connectivity to email, calendars, web applications, and other critical business data. Progent offers Calgary, Alberta businesses the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary Metro Area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services


Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry devices, offering a single platform for handling critical tasks such as device deployment, upgrades, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server offers a variety of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to meet the specific needs of your network. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and enable them remotely. Examples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry smartphone
  • Wipe information from a missing device
  • Disable Bluetooth
  • Enable internal protection against malware

BlackBerry Enterprise Server also provides flexibility in determining mechanisms to prevent mobile users from installing or executing unsecure or prohibited programs. Progent can assist you to select protective techniques such as:

  • Specify exactly what applications are allowed on the device
  • Prevent external applications from using persistent memory on the device
  • Determine which resources external applications can access on the smartphone
  • Limit the types of connections third-party software running on the smartphone can establish
  • Prevent all external applications from being loaded or run on the BlackBerry device

Progent's Remote BlackBerry-premier Support is Quick and Economical
For companies in Calgary, Alberta who want fast and economical access to an authorized BlackBerry consultant, Progent provides efficient remote help from a seasoned support staff who have provided network solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel costs and allows consultants to fix problems rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable process for recovering services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and administer a DR system powered by VMware SRM.

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    Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Exchange Server 2010 for your company and can assist you to plan and implement an efficient migration to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the cost of hardware and support, streamlining administration, and consolidating your key communications platforms.

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