Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent connectivity to email, scheduling, web-based programs, and other vital business information. Progent offers Calgary, Alberta businesses the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information network.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
Progent locations in Calgary Metro
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications like calendars, contact lists, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange messages and to instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to design, implement, and support BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Calgary, Alberta who require quick and affordable help from a qualified BlackBerry consultant, Progent provides efficient online help from a veteran support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)
Online support eliminates travel costs and lets engineers solve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert support in areas including fixing synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability network architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also help your company to resolve a wide array of problems concerning synchronization, handset recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online support for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.