Consulting Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for achieving mobile access to email, calendars, web programs, and other critical business data. Progent can provide Calgary, Alberta businesses the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a current mobile solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful deployment and support of BlackBerry technology has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry devices, providing a centralized platform for controlling key jobs like smartphone installation, updates, and retirement while also providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server includes a wealth of security capabilities beginning with advanced encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent flexibility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized engineers can help you to select powerful security functions and enable them remotely. Examples of these wirelessly selectable security settings include:

  • Disable a device
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting ways to keep BlackBerry users from installing or running unsecure or unauthorized code. Progent can help you to choose protective processes such as:

  • Specify exactly which programs are permitted on the device
  • Prevent third-party applications from using non-volatile storage on the BlackBerry device
  • Determine which functions third-party applications can access on the BlackBerry device
  • Restrict the kinds of access external applications running on the smartphone can establish
  • Prevent all external software from being installed or run on the BlackBerry device

Progent's Remote BlackBerry-premier Support is Fast and Affordable
For companies in Calgary, Alberta who need quick and economical access to an authorized RIM BlackBerry consultant, Progent offers effective online assistance from a veteran support staff who have delivered IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and lets engineers solve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer professional help in fields such as resolving synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by dealing with problems quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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