Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful products for maintaining anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent offers Calgary, Alberta businesses the services of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry environments or transition smoothly to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support model, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services

Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Exchange, Lotus Domino, or Groupwise users to send and receive emails that are encrypted during transit to provide maximum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial management jobs that span from smartphone configuration and updates to mobile security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user settings with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist you to utilize BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For businesses in Calgary, Alberta who want fast and economical help from a certified RIM BlackBerry consultant, Progent offers effective online assistance from a seasoned network support staff who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and allows consultants to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs assessment, system architecture, installation planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, server hardware and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry expert can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Certified Expert
In order to contact Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.

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    Progent's compensation model is built on contribution, so similar to working as a freelance contractor, your earnings are directly tied to your generated revenue. Some Progent consultants focus on lifestyle issues and choose to work at an easy pace, utilizing our self-determined schedule to pursue individual pursuits such as hiking, motorcycle racing, snow boarding, surfing, travel, or spending free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major dollars through hard work and long days. Progent fully supports both sides of the spectrum plus everything in the middle.

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