Calgary Consulting Services for Computer Support Providers
Transparent Short-Term Staff Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Firms in Calgary
Progent’s consulting support for IT service organizations in Calgary Alberta allows your company to offer your clients Progent's consulting and Help Desk support under your company's own branding as a seamless extension of your in-house IT services group. This can ease the way for you to add to your client base, fill out your service catalog, satisfy your customers, and improve your bottom line.
Progent's team of network infrastructure experts, PC integration and troubleshooting technicians, IT admins, and data security consultants have worked as seamless supplements to the support staffs of some of the country's largest IT service firms. Progent’s range of technical knowledge allows you to widen the scope of your IT service practice, and Progent’s close integration with your support team lets you strengthen and protect your company's brand.
Progent is a network consulting firm with 20 years of background providing remote expertise to small and mid-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest groups of Cisco CCIE network experts of any independent computer support firm in the world. Progent has delivered remote IT support and advanced consulting to clients in every state in the U.S. (Check out testimonials from Progent's customers.)
Reselling Progent's Services Under Your Own Brand
Progent's reseller program for IT service firms offers transparent resale to your clients of world-class IT services. Progent bills your firm exclusively and works under your instructions to provide your customers support services under your brand. Also, Progent offers an affordable Off-hours Support Service for clients who require 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing is the enabling technology behind a successful service desk. But full-featured ticketing systems are not only expensive to license and staff, but challenging to configure and maintain. Smaller IT service organizations seldom have the required resources. Progent's Help Desk and ticketing program gives IT support organizations an economical way to retain their custom branding while providing their clients responsive desktop support backed by a best-of-breed ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Organizations
Progent's Help Desk and ticketing program for IT service firms leverages Progent's investments in advanced ticketing software, an online desktop services staff, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your current ticketing system. The standard and optional features available with Progent's Help Desk and ticketing program allow your IT service firm to increase your support volume, the range of technical issues your company can take on, the number of {geographies you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing solution for IT service firms include:
- Progent's online desktop service team delivers Level 1 end user support with 1-hour service level agreement to commence work during standard business hours.
- Normal support hours are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is offered at additional cost.
- Optional onsite service in larger metros is available throughout the US at additional cost.
- You keep full control of your clients and billing.
- Your customers submit service requests by means of your branded web portal, a toll-free phone number, or by sending a message to your specified email address.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Providers
Progent's consulting for IT service organizations allows your support team to become a sole point of contact for virtually all technical expertise your clients may require. You can grow your staff and core in-house competencies at your own pace without being forced to decline opportunities due to a lack of in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent extension of your in-house support team, responding to your management, and invoices your firm rather than your client.
- By-the-Minute Billing: Progent charges by the minute to minimize costs.
- Extensive Documentation: Progent uses an enterprise-class service documentation platform to ensure that all IT services performed are fully described. This makes it easy for your IT support organization to shift account assignments to internal personnel when you have enough people and appropriate skill sets.
- Safely Grow Your Service Business: You can quickly and efficiently take on more jobs beyond your core fields of expertise and open additional geographies without the risks involved with expanding your full-time staff too rapidly.
- Re-enforce Your Name: You can solidify your positioning as a comprehensive network service provider by offering more solutions to more clients under your own company name.
- Add to Your Services Portfolio: Progent can provide world-class expertise in a wide range of IT disciplines and can act as a reliable resource for growing your IT support operations.
- Rapid Problem Escalation: With a sizable roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Make Your Customers Satisfied: Satisfied clients are loyal. By joining with Progent, you can keep making your customers successful without ever requiring clients to look for help from other support firms.
- Online Technical Support Professionals: For two decades, Progent has delivered online network support ranging from Call Center support to advanced consulting. Efficient online service cuts costs and produces fast results.
- Major Industry Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Calgary, Alberta Companies
Progent's seasoned roster of certified consultants offers Calgary, Alberta organizations a wide array of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Expertise
- Azure, AWS, Google Cloud
- Online IT Technical Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Experts
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- iPhone and Android Integration
- iPhone Integration
- Android Phone Management
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Consulting Support for IT Service Providers in Calgary, Alberta For additional information about Progent's reseller support for network service organizations in Calgary, Alberta, call 1-800-993-9400 or visit Contact Progent.
An index of content::
24-Hour Professional OS X Troubleshooting
Consultant OS X Troubleshooting
Progent offers national online phone support and troubleshooting services for businesses that run Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop assistance, migration to the current version of Mac OS X from other earlier versions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online network consulting provides maximum return for your information technology budget by preserving client productivity and shortening the hours billed for computer repair services. Sophisticated remote access utilities and experienced service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISM premier security professionals to help you with the most difficult network problems.
8800-EX Wireless IP Phone Consultant Services
Cisco VoIP Phones and IM Support
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
24-Hour Microsoft SQL Server 2012 Consulting
Microsoft SQL Server 2008 Help and Support
Progent’s Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
VMM 2016 Network Engineer
Technology Consulting Services VMM 2016 Console
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from older versions of VMM, design workflows for building and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, write and debug PowerShell scripts, and help you assess the strategic advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Security Audit Services Sun Solaris
Sun Solaris Security Consultants
If your business runs a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole organization in a broad array of security areas including security administration procedures, security design and strategies, connection control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the core skills and international standards of knowledge that network security managers are expected to master. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and theory to offer effective security support and consulting services.
Upgrade Consultant SQL Server 2008
Microsoft T-SQL Expert Development
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts and network users, lessening the difficulty of creating, integrating, administering, and using company information and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Engineer Exchange 2007 Edge Server
Microsoft Exchange Network Consultant
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Biggest Hybrid Microsoft 365 and Exchange Remote Troubleshooting
Configuration Office 365 Exchange Online and on-premises Exchange
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Amazon Marketplace Web Service programming Design Firms
Amazon Marketplace Web Service development Contract Programmer
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
ransomware business recovery Specialists
MongoLock ransomware recovery Technology Professional
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.
SharePoint programming Consultant Services
HTML programming Engineer
For assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database designers, and project managers can help ensure you get the job completed on time and within your budget. Progent's experienced software programmers offer cost-effective and efficient remote consulting for projects as small as creating VBA scripts for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.
5500 Wireless Controller Consulting
DNA Center Network Consultants
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing wireless performance by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening security by detecting threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.
24/7/365 Expert Microsoft Certified Windows Server 2019 Storage Replica Computer Consultants
Windows Server 2019 Hybrid Integration Configuration
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Technology Consulting Windows Server 2016 Stretch Clusters
Windows Server 2016 Multi-domain clusters Support and Setup
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR system built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Juniper Firewall/VPN Information Technology Consulting
Protection Juniper Networks NetScreen
Progent's Juniper Networks-certified NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology environments.
virtual desktop delivery Professional
Technical Support Services Citrix FlexCast
Citrix has developed a comprehensive line of platforms that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business benefits of Citrix virtualization products and help you design, test, implement, optimize, and maintain Citrix solutions.
Cisco Architecture Technician
24-Hour Cisco Switch Computer Service
Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Award Winning Integration SQL Server Capacity Planning
SQL 2008 Reporting Services Contract Development
SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to network users, reducing the complexity of creating, integrating, managing, and using company data and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Integration Services Outlook Web App and iPad
Exchange and Apple Mac Computer Consulting
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and transmit email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.
Exchange Server 2016 Upgrade Information Technology Consulting
Exchange Server 2016 Upgrade Planning Consultant
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Top Rated Example Application Proxim Wireless
Building to Building Wireless Case Studies
Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided protection against local interference.
Home Based Network Consultants Part-Time Jobs
Recruiter Home Based Microsoft Consultant Work At Home Job
Progent is convinced that a well architected and executed information system can be a pivotal piece for accelerating any company's growth, and we follow this credo in our own system environment. Progent has built a non-stop virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver rapid and effective support, cooperate easily on complex projects, and experience professional and private growth by being part of a dynamic company ethos of personal drive and freedom.
Ubiquiti UniFi Wave 2 WiFi AP Consultant
Ubiquiti UniFi Security Gateway Consultant
Progent offers quick access to the skills of veteran Wi-Fi consultants who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your business and assist you to plan, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi wireless access points for your required signal coverage and performance.
Computer Consultant MOM 2007
Remote Monitoring and Reporting Onsite Technical Support
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of protection that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost services created to assist you to identify and resolve a most IT network problems before they get big enough to disrupt productivity.
Offsite Workforce Data Protection Technology Consulting
Teleworker Data Protection Online Support Services
Progent can help small and medium-size organization to plan, deploy, test and troubleshoot backup solutions for offsite workers.
ISA 2004 Server Consultant
Onsite Technical Support Microsoft Firewall
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
macOS Online Troubleshooting Consultancy
Consultants OS X Troubleshooting
Progent provides national online technical support and troubleshooting services for companies who operate Apple Mac networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop support, upgrading to the most recent edition of Mac OS X from earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or moving to Apple's iCloud. Remote network consulting provides optimum return for your IT dollar by protecting client efficiency and limiting the hours billed for network repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In most of situations your network issues can be dealt with by telephone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist you with the most challenging network problems.
Exchange 2016 Migration Technical Consultant
Network Consultants Exchange 2016 Mailbox migration
Progent can help your business in any and all facets of your upgrade to Exchange 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Immediate Utah Migration Consultants
Rhode Island Remote Technical Support
Progent’s Technical Response Center offers affordable national after-hours online support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer extended hours telephone help and online secure computer connection to troubleshoot and resolve network problems rapidly and affordably.
Unified Communications Manager Express Support and Integration
Unified Messaging Online Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, acts as the heart of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express offer an advanced IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to assist organizations of all sizes to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can assist with any facet of CUCM setup and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, creating UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Les Kent has a 35-year history of successful technology integration, corporate management, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network designer, programmer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global enterprises.
Windows Server Hyper-V 2016 Shielded VMs Online Troubleshooting
Configuration Windows Server Hyper-V 2016 Management
Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive migration strategy, educate your IT administration and support staff, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Exchange 2016 Migration Planning Consulting Services
Microsoft Exchange Server 2016 Migration Planning Support and Help
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Top Altaro O365 Teams Chat Backup Computer Consulting
Altaro Office 365 Backup Information Technology Consulting
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to back up and restore your O365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
