Calgary Expertise for Network Service Companies
Seamless Temporary IT Support Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Calgary
Progent’s consulting support for network service firms in Calgary Alberta enables you to provide your clients Progent's consulting expertise and Help Desk support with your company's brand as a transparent supplement to your regular IT support team. These services can put you on the fast track to grow your client base, expand your service portfolio, create happy customers, and improve your bottom line.
Progent's roster of network experts, PC integration and troubleshooting technicians, IT admins, and data security consultants have acted as transparent adjuncts to the support staffs of some of the country's biggest IT service businesses. Progent’s range of expertise enables you to broaden the capabilities of your IT support practice, and Progent’s close integration with your support team helps you promote and protect your branding.
Progent is a network support company with two decades of experience delivering online consulting services to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any private IT services firm in the world. Progent has provided online technical assistance and advanced consulting to customers in every state in the U.S. (Check out testimonials from Progent's clients.)
Reselling Progent's Services With Your Own Brand
Progent's reseller program for IT service organizations features transparent resale to your customers of world-class services. Progent bills you exclusively and performs under your instructions to deliver your customers consulting and support services under your brand. Also, Progent has an affordable Extended Hours Support Service for clients who require 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing systems are the heart of an efficient Help Desk. But enterprise-grade ticketing systems are not just costly to license and staff, but difficult to set up and manage. Small or niche IT support providers rarely have the required budget or personnel. Progent's Call Center and ticketing solution offers IT support organizations a practical way to retain their company branding while providing their customers world-class desktop support built around a best-of-breed ticketing platform and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Help Desk and ticketing program for IT service firms takes advantage of Progent's investments in advanced ticketing technology, a remote desktop services team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing platform. The features offered with Progent's Help Desk and ticketing services enable you to increase your support volume, the diversity of technologies your business can take on, the number of {geographies you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service organizations include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Standard service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at additional cost.
- Optional onsite support in major metro areas is offered throughout the US at extra cost.
- You have full control of your customers and invoicing.
- Your clients enter incident reports through your own branded Internet portal, an 800 number, or by directing a request to your assigned mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting expertise for network service providers allows your support team to become a single point of contact for virtually all IT guidance and troubleshooting your customers may require. You can build your team and core IT skills at your own pace without being forced to turn down opportunities due to a gap in in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a transparent extension of your in-house support group, responding to your coordination, and invoices you rather than your customer.
- By-the-Minute Billing: Progent charges by the minute to minimize costs.
- Extensive Documentation: Progent uses an advanced service documentation platform to make sure all IT services performed are fully documented. This enables your IT support organization to shift service responsibilities to in-house personnel when you have enough staff and appropriate technical skills.
- Safely Expand Your IT Support Business: You can quickly and safely accept additional opportunities beyond your core areas of expertise and open additional territories without the risks involved with increasing your full-time staff too rapidly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT support provider by offering more services to more customers under your own brand.
- Add to Your Services Portfolio: Progent offers top-tier expertise in a wide array of technologies and can act as a dependable resource for expanding your IT support business.
- Fast Problem Escalation: With a sizable roster of top-level IT experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest problems get resolved fast.
- Make Your Clients Satisfied: Happy clients keep coming back. By joining with Progent, you can continue making your customers successful without ever requiring clients to seek help from your competitors.
- Remote Support Experts: For two decades, Progent has delivered remote network support ranging from Help Desk services to advanced consulting. Effective remote support cuts costs and produces fast solutions.
- Major Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP, CISM, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Calgary, Alberta Businesses
Progent's veteran roster of certified consultants and technical experts offers Calgary, Alberta organizations a wide range of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Office 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Troubleshooting
- Telecommuter Support
- Cisco Network
- Juniper Technology
- Cisco Routers Integration
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Integration
- Apple iPhone Support
- Android Phone Support
- Ransomware Defense
- Backup/Recovery Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Consulting Program for IT Service Organizations in Calgary, Alberta For additional information about Progent's reseller support for IT service firms in Calgary, Alberta, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Skype for Business Front End Pool Pairing Consult
On-site Support Skype for Business 2015
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to assist you to maintain and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Microsoft Hyper-V 3.0 Virtual Machines Integration
Hyper-V Specialists
Progent's certified professionals can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual machines, establish and validate business continuity processes that optimize system uptime, and deliver ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Engineer NetApp MetroCluster Disaster Recovery
MetroCluster Management Engineers
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's roster of seasoned IT experts can help your business to design, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your DR system to prove compliance with information assurance standards and regulatory requirements.
24 Hour Small Business Network Remote Troubleshooting
Cisco and Microsoft Certified Small Company Online Consulting
If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services save your organization from dependence on single independent service provider while giving you cost-effective and dependable access to high-quality network support. By delivering network consulting service when you require it, offering specialized expertise for key applications, offering value-added support such as 24x7 network monitoring, and charging only for services you receive, Progent offers you an economical way for optimizing the profitability of your small office information system. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT network and to benefit from fast access to the skilled help typically available only to businesses who are able to afford a large in-house IT group.
Microsoft Consulting Best Practices Information Systems Firms
Designers Best Practices
Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the forefront of network service, executing a wide range of IT projects for an extensive array of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not only expert IT skills, but also a support engineer with proven approaches for using technical knowledge to solve actual IT problems efficiently.
IT Consultant Windows 8.1 DirectAccess
Windows 8.1 Work Folders Integration Services
Microsoft Windows 8.1 is engineered to power devices from smart phones and slates to power-user desktops. A wealth of innovative features, such as its touchscreen interface and iconic live tiles user interface, provide a broad range of benefits for companies who understand how to exploit them. Progent's Windows experts can assist get your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the operating system's various technical enhancements.
Microsoft Windows 2000 Network Consultants
Microsoft Windows 2000 Online Technical Support
Progent's certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network planning, installation, documentation, on-site and remote support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
MySQL application development Specialists
MySQL database Upgrade Consultants
Progent can provide cost-effective remote access to an Oracle MySQL DBA or application programmer and can help organizations of any size to integrate and maintain MySQL within a robust IT environment that provides high levels of speed, scalability, and security. Progent also has proven skill assisting businesses port databases from an Oracle environment to MySQL.
Conti ransomware recovery Professional
Engineer MongoLock ransomware recovery
Progent's proven ransomware recovery experts can assist you to rebuild a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Help and Support Barracuda Backup Offsite Vaulting
Specialist Barracuda Backup and VMware ESXi
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Great Plains Accounting Software Online Troubleshooting
Dynamics GP/Great Plains Network Engineer
Dynamics GP allows you to grow and manage your company better by delivering easy availability of strategic data and a rapid return on investment. Microsoft Dynamics GP confers important productivity benefits such as its ability to extend the presence of your organization, handle your financials, automate financial processes, standardize processes across your business, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you reap all the benefits of your Microsoft Dynamics GP business management system.
24 Hour 8800 Series IP Phone Consultants
Cisco VoIP Phones and Unified Communications Integration
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
ProSight Spam Filtering Technology Professional
Email Intent Analysis Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Contact Progent
Contact Progent
For small organizations considering Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Exchange 2013 SharePoint integration Consulting Services
Exchange 2013 Configuration Technology Consulting
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital IT areas like ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible advantages of migrating to Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.
SQL Server 2019 Remote Consulting
Professionals Microsoft SQL Server
Progent’s Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy development of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
SQL Server 2019 Cybersecurity Remote Technical Support
SQL Server 2019 on Linux Online Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in solution design and deployment, application development, database administration, and cybersecurity.
Microsoft Exchange 2007 Consultancy
Exchange Server 2007 Engineer
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business needs.
CCIE Expert Certified Aironet Wave 2 Wi-Fi Access Point Network Consulting
Aironet Outdoor APs Troubleshooting
Progent's certified wireless experts can assist businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, coverage, capacity, scale, security and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Forefront Network Inspection System Support Outsourcing
Threat Management Gateway 2010 On-site Technical Support
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a single-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can help your company to design and execute test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Design Firm Amazon AWS enterprise hybrid cloud solutions
Development Amazon enterprise hybrid cloud solutions
Progent can provide cost-effective remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
Jabber and Webex Meeting Server Online Troubleshooting
Jabber and Skype for Business Information Technology Consulting
Progent's Jabber consultants offer online or onsite expertise to help businesses of all sizes to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the products, technologies and services that go into creating a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
SCCM 2016 Endpoint Protection Integration Services
SCCM 2016 Central Administration Site Help and Support
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a common point of control for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help you with any aspect of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Technology Consulting Services UNIX with Windows
Award Winning Solaris with Windows Specialists
If you are producing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of maintaining your business network. By using smart network monitoring and by delivering online and on-site support as your business needs it, Progent offers an affordable alternative for managing an IT network that provides high reliability, security, and performance. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, network monitoring, and Help Desk Call Center outsourcing.
DoubleTake Carbonite Replication Network Engineer
Remote Troubleshooting Double-Take Software Backup
DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small companies a variety of affordable solutions for replicating and recovering vital applications such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT networks to achieve a high state of availability and business continuity capability at a budget-friendly cost.
Integration Services Windows Server 2019 Storage Spaces Direct
Windows Server 2019 Hyper-V Network Consultant
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Monitoring and Reporting Consultant Services
MOM 2007 Troubleshooting
Mid-sized businesses can enjoy all the advantages of Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size business networks enterprise-class availability, security and performance.
24 Hour MS Certified Extended Service Desk Engineer
Cisco and Microsoft Certified Experts Support Desk Sharing On-site Technical Support
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Largest CCDP Expert Certified WLAN controller Consulting
wi-fi controller Online Support Services
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Specialist Oracle Enterprise Manager
Programming Firms Oracle
Progent can provide affordable online access to a certified Oracle DBA consultant or an Oracle software developer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide support for Streams replication tools and ASM file/volume manager.
ProSight Private Cloud Hosting Services Professionals
Private Cloud Virtual Datacenter Hosting Professionals
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum level of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization technologies that enable small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
24/7/365 Professional Lync Server 2013 certificate management
24/7 Lync Server 2013 and Active Directory Services
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's certified Lync 2013 experts and system architects can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management team and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Private Clouds for Small Businesses Technology Professional
ProSight Virtual Machine Hosting Consulting Services
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting services are built on mature virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.
Meraki MS 200 Series Switch Information Technology Consulting
Meraki MS 200 Series Switch Consulting
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to help you to design and deploy an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure compliance, create and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking solution.
Cisco Management Systems Engineer
After Hours Computer Consulting Cisco Router
Progent's Cisco certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, deploy, manage, tune, and troubleshoot high-availability, scalable connectivity solutions appropriate for public networks.
Top Ranked Redhat Linux Consulting Services
Linux Online Consulting
Progent's Linux consulting services provide small businesses and software developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to show you how to create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
SCCM 2016 Peer Cache Engineer
Immediate SCCM 2016 Software Inventory IT Consultant
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health reporting, enables secure self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Catalyst 2900 Switch Computer Consultants
Catalyst 2940 Switch Computer Consultants
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern models.
Network Engineer Windows Emulation for macOS
VirtualPC for macOS Technical Support
For businesses that have a combination of Apple Mac and Windows desktops, there are two popular alternatives for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a networked Windows-powered PC to use Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so you can run Windows software directly. Progent's Mac technology support experts can assist your company to manage these products for running Microsoft Windows applications on your Macs and can in addition assist you to assess and configure third-party products for Windows platform simulation.
Immediate Microsoft and Cisco Certified Expert Information Transfer Remote Technical Support
IT Training Professionals
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent can focus on offering hard-to-find services where Progent faces little competition. Small businesses who utilize familiar independent consultants or who employ in-house support personnel benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, secure, and productive.
SharePoint 2003 Computer Consultants
SharePoint Computer Engineer
Progent's Microsoft-certified consultants can help you rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and deployment expertise, assist you to set up Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, develop a company-wide security plan that includes portal technology, and provide troubleshooting and Help Desk support.
