Calgary Specialists for Network Service Companies
Seamless Temporary Support Team Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing for IT Service Organizations in Calgary
Progent’s consulting support for IT service organizations in Calgary Alberta enables you to offer your customers Progent's consulting and Help Desk Call Center support with your brand as a transparent augmentation of your in-house IT support team. These services can help you add to your client base, flesh out your service portfolio, satisfy your customers, and improve your profits.
Progent’s nationwide roster of network engineers, PC support technicians, network administrators, and cybersecurity professionals have worked as seamless adjuncts to the IT groups of some of the world’s biggest IT support firms. Progent’s breadth and depth of expertise enables you to add to the scope of your IT service practice, and Progent’s close integration with your support team lets you elevate and preserve your company's brand.
Progent is a network support company with two decades of background delivering online consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any independent computer support firm in the world. Progent has provided online IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's customers.)
Using Progent's Services With Your Branding
Progent's consulting program for IT service providers features transparent resale to your customers of professional IT services. Progent invoices you directly and performs under your direction to provide your clients support services under your branding. Also, Progent offers a low-cost Extended Hours Support Service for clients who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing is the heart of an efficient Help Desk. But enterprise-grade ticketing platforms are not just expensive to license and staff, but a hassle to set up and maintain. Smaller IT service providers rarely have the required resources. Progent's Call Center and ticketing solution gives IT service organizations an economical way to retain their own branding while delivering their clients responsive desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Help Desk and ticketing program for IT support firms takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing platform. The features available with Progent's Service Desk and ticketing program enable you to expand your physical and virtual support workload, the diversity of technical issues your company can handle, the number of locations you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service companies include:
- Progent's online desktop support team provides Level 1 end user support with 1-hour SLA to commence work during standard work hours.
- Normal support hours are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is available at additional cost.
- Optional onsite service in larger metros is available throughout the US at extra cost.
- You have complete control of your clients and billing.
- Your customers enter service requests using your custom branded web portal, an 800 number, or by sending a request to your designated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service providers allows your support team to become a single source for virtually all technical guidance and troubleshooting your customers may require. You can build your staff and strategic in-house competencies at your own pace without having to say no to opportunities due to a lack of in-house expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent extension of your in-house IT service group, under your direction, and invoices your firm rather than your client.
- By-the-Minute Billing: Progent bills by the minute to reign in expenses.
- Extensive Reporting: Progent utilizes an advanced documentation system to ensure that all services delivered are fully described. This enables your IT support organization to transfer account assignments to in-house consultants once you have enough staff and relevant skill sets.
- Safely Grow Your Service Business: You can quickly and efficiently accept more opportunities outside your main areas of excellence and open new territories without the risks involved with expanding your full-time staff too rapidly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive IT service firm by delivering more solutions to more clients under your own brand.
- Flesh Out Your IT Support Portfolio: Progent can provide world-class support in a wide array of technologies and can be a reliable reservoir of skills for expanding your IT service operations.
- Rapid Escalation: With a large team of top-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the toughest problems can be handled fast.
- Keep Your Clients Satisfied: Happy clients stick. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek expertise from your competitors.
- Online Support Experts: For two decades, Progent has provided online network support ranging from Help Desk support to advanced consulting. Effective online support saves money and produces quick results.
- Top Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Calgary, Alberta Businesses
Progent's veteran roster of certified engineers offers Calgary, Alberta businesses a wide range of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Technology
- Cisco Routers Integration
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Integration
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Consulting Program for IT Service Organizations in Calgary, Alberta For more details about Progent's consulting program for IT service organizations in Calgary, Alberta, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Ekahau Wi-Fi Site Survey and Design Computer Consulting
Ekahau Wi-Fi Network Design Support and Help
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, implement, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
Flex Series Wireless Controller Online Support Services
CCNP Certified Consultant Services 9800-80 wireless controller
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Linux Online Computer Outsourcing Consultants
Linux Online Small Business Networking
Progent offers national remote help and troubleshooting services for companies that run networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online technical support provides optimum leverage for your IT budget by protecting user efficiency and limiting the time billed for computer analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most difficult network issues.
Server Virtualization Support Services
Server Virtualization Online Support
With virtual servers, companies are able to operate multiple virtual servers on a single physical server. Virtual server technology enables IT organizations to gain all the benefits of server isolation, while avoiding the costs that goes with purchasing additional server equipment. Virtual servers are also the enabling technology for building private clouds, which offer major benefits including lowering the costs of capital equipment, datacenter facilities, and administration while improving information security, system availability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you in all aspects of server virtualization and administration to enable your company to cut expenses and conserve time.
Specialists Video Conferencing
Consulting Services Mirial
Progent offers the services of an accredited consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and optimizes the business value of your IT network. Progent can also provide the services of infrastructure consultants able to assist companies of any size to build and troubleshoot a communications network that delivers the performance, reliability, protection, and scalability you need to accommodate your telepresence environment.
Microsoft ISA Server 2006 Computer Engineer
Microsoft ISA Server 2006 Online Support Services
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling enhanced efficiency by making these applications available to authorized remote users. ISA Server helps guard corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server 2006 consultants can show you how to plan, install, set up, and maintain ISA Server 2006 on your network so that your company benefits from a smart and affordable combination of protection, productivity, and performance.
Ekahau Wi-Fi Site Survey and Design Network Engineer
Ekahau Wi-Fi Site Validation Remote Support
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Desktop Technology Computer Support For Small Offices
Desktop Support Consultant
Progent can provide a wide array of low-cost remote and on-premises support services to help you to install, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Linux Online Engineers
Linux Remote Consult
Progent provides national remote help and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology budget by protecting client productivity and shortening the hours billed for network repair services. Sophisticated online access tools and skilled service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the toughest system issues.
Top Rated Solaris Services
Solaris Professional
If your office computer system combines Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior performance, and strong protection. Progent's Solaris and MS Windows coexistence assistance services feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, in-person technical support, and Helpdesk outsourcing.
Immediate Consultant macOS Troubleshooting
macOS Phone-based Engineer
Progent offers nationwide remote help and troubleshooting services for companies that run Apple Mac OS X networks or whose information systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a range of IT services including desktop support, upgrading to the most recent edition of OS X from other earlier editions of Mac, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to iCloud. Online network consulting offers optimum leverage for your IT budget by protecting user productivity and limiting the time billed for network analysis and repair. Advanced online support technology and skilled service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your site. In most of situations your IT issues can be remediated over the phone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security professionals to help you with the most difficult system problems.
Emergency Engineer CRISC Certified Risk and Information Systems Control Auditor
CRISC Certified Security Companies
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Microsoft Expert Technology Consulting Internet Security and Acceleration Server
IT Services Microsoft Proxy Server
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Email Encryption Key Management Engineer
Email Encryption Key Management Professionals
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based control and world-class security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
SCDPM 2016 Upgrade Network Consultants
Help and Support Data Protection Manager 2016 and VMware
System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-aware protection for key platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, deploy, administer, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management services to make sure you finish your SCDPM 2016 deployment on time and within your budget.
Web Application Security Cybersecurity Consultancy
SIEM Security Group
GIAC was established in 1999 to certify the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security disciplines covered under GIAC certification such as evaluating network vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Consulting Windows Server 2008 Security
Windows Server 2008 BranchCache Consulting
Microsoft Windows Server 2008 is a major step forward in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering expertise.
Remote Consulting Shared Network Support Help Desk
Microsoft and Cisco Authorized Expert Network Engineer Virtual Service Desk
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most issues.
Top Upgrading Exchange 2003 Server
Microsoft Exchange Configuration
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Technical Consultant Windows 2003 Server
Technology Professional Windows Server 2003
Progent's certified Windows 2003 Server engineers can provide network help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, update, and support offerings include system design, deployment, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Power BI Service Engineer
Power BI and SSRS Outsourced Programming
Progent's Power BI experts can help you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud based, or hybrid environment to run Power BI.
Windows Active Directory Professional
Active Directory Office 365 Remote Troubleshooting
Progent’s consultants can help you to design and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity management for both onsite and cloud assets.
Service Reports Integration
Professional Services Documentation
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to each customer. The discipline of detailing and organizing support activity allows more efficient service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who won’t release vital service information.
Cisco Architecture Network Engineers
Emergency Cisco VoIP Remote Consulting
Progent can provide rapid online support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your network using powerful remote support tools to provide quick and economical troubleshooting and repair of urgent network infrastructure issues.
Juniper J Series Firewall Security Auditor
Juniper J2320 Router Security Contractors
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Forefront TMG Firewall Consulting
Microsoft Experts Integration Services Forefront Threat Management Gateway
Forefront TMG 2010 builds on the proven security capabilities of Microsoft ISA Server and provides a centrally administered web gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can help you to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Solaris-Windows Upgrade Consulting
Solaris-Windows Upgrade
Progent can help your business to plan and implement a smooth transition from a Solaris-based information environment to a network powered by MS Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to preserve your data and minimize business discontinuity by developing an efficient migration plan that preserves your existing assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, transition planning and validation, Exchange migration support, information and application software transition, and processor and mass storage transition and consolidation.
Consultancy Linux Network Monitoring, Nagios and MRTG
Consultant Services Nagios for Linux
Network monitoring commonly involves tracking a system's resource utilization to help uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows operate together. Progent's network integration consultants can help you use both these programs to tune and troubleshoot your network. Progent's Linux consulting services offer small companies and developers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Microsoft Skype for Business Services
Skype for Business and Exchange UM Server Professional
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and onsite support to assist your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Compensation for Computer Consultant Contractor
Best Benefits for Microsoft Consultants Part Time Jobs
Our compensation model is based on contribution, so just like being an independent consultant, your earnings are entirely driven by your generated revenue. Some Progent support staff focus on quality of life and elect to work at a more relaxed pace, utilizing our flexible schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, travel, or sharing private time with relatives and friends. Other consultants use the opportunity to make big bucks via lots of work and long hours. Progent completely supports both ends of the spectrum and everything in the middle.
Exchange 2019 SharePoint Integration Support Outsourcing
Microsoft Certified Partner IT Consultant Exchange 2019 Integration
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Meraki MX67 router IT Consultant
RV Series VPN Router Specialists
Cisco has designed an extensive product line of routers including appliances designed to provide the protection, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
