Calgary Expertise for Computer Support Organizations
Temporary IT Support Expansion
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Providers in Calgary
Progent’s consulting support for network service firms in Calgary Alberta allows your company to offer your clients Progent's consulting and Help Desk Call Center support using your company's brand as a transparent augmentation of your in-house IT services group. This can put you on the fast track to grow your client base, expand your service catalog, satisfy your clients, and increase your profits.
Progent’s nationwide roster of network infrastructure engineers, PC integration and troubleshooting specialists, IT administrators, and data security professionals have worked as seamless expansions to the support staffs of some of the country's biggest IT service firms. Progent’s breadth and depth of expertise allows you to widen the scope of your IT support business, and Progent’s transparency helps you strengthen and preserve your company's brand.
Progent is an IT consulting company with two decades of background providing remote consulting services to small and middle-size organizations. Progent is a Microsoft Partner and maintains one of the largest teams of Cisco CCIE network engineers of any independent computer support firm in the world. Progent has delivered online technical support and consulting to clients in every state in the U.S. (Check out recommendations from Progent's customers.)
Providing Progent's Support Services With Your Branding
Progent's consulting program for IT service providers features transparent resale to your clients of professional IT services. Progent invoices you directly and performs under your direction to deliver your clients support services under your brand. In addition, Progent has an affordable Off-hours Support Program for customers who need access to 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing is the heart of a successful IT Call Center. But enterprise-grade ticketing systems are not only costly to license and staff, but a hassle to set up and manage. Small or niche IT service firms rarely have the required financial or human resources. Progent's Help Desk and ticketing solution offers IT support organizations a practical way to keep their custom branding while delivering their clients responsive desktop support built around an advanced ticketing platform and reinforced by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing program for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, an online desktop support staff, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can set up communications with your current ticketing system. The features offered with Progent's Service Desk and ticketing solution allow you to increase your support workload, the range of technologies your company can take on, the locations you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT support organizations include:
- Progent's online desktop service staff provides Level 1 end user help with 1-hour service level agreement to begin work during normal business hours.
- Normal service hours are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at additional cost.
- Optional on-premises service in larger metros is available across the country at additional cost.
- You have complete control of your customers and billing.
- Your clients submit requests via your own branded Internet portal, a toll-free phone number, or by directing an email to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting for IT service firms allows your support team to act as a single point of contact for practically all IT expertise your clients may require. You can grow your staff and core IT skills steadily without having to turn down new business due to a gap in expertise or a shortage of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless supplement to your in-house IT service group, responding to your coordination, and invoices your firm instead of your customer.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Extensive Service Reporting: Progent utilizes an advanced reporting platform to ensure that all IT services delivered are thoroughly documented. This makes it easy for you to transfer account responsibilities to in-house personnel when you have enough people and appropriate technical skills.
- Safely Expand Your IT Support Business: You can quickly and affordably accept additional opportunities outside your main fields of excellence and serve additional territories without assuming the risks associated with increasing your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network support provider by offering more solutions to more customers under your own company name.
- Flesh Out Your Services Portfolio: Progent can provide world-class support in a broad array of technologies and can act as a reliable reservoir of skills for growing your IT service business.
- Rapid Escalation: With a large roster of high-level technology experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Keep Your Customers Satisfied: Satisfied clients are loyal. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for expertise from other support firms.
- Remote Technical Support Experts: For 20 years, Progent has delivered remote network support from Call Center support to advanced consulting. Effective remote service cuts costs while delivering fast solutions.
- Advanced Industry Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Calgary, Alberta Companies
Progent's seasoned team of certified consultants offers Calgary, Alberta companies a broad range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Consultants
- Cybersecurity Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Management
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Learn More Details About Progent's Consulting Support for IT Service Providers in Calgary, Alberta To learn more information about Progent's reseller support for network service organizations in Calgary, Alberta, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Wireless LAN Help and Support
Proxim Tsunami Online Troubleshooting
Progent’s wireless professionals can help small organizations plan, select, evaluate, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of security that equals or exceeds wireline connections. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless connectivity solutions that fit best with your company needs.
Top Citrix Virtual Windows Applications Engineers
Virtual Application Delivery Consulting
Progent's Citrix experts can assist you to design, implement, administer, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support a remote datacenter that offers high availability, advanced security, and fast disaster recovery.
Subcontractor Jobs Recruit Cisco Consultant
24-7 Contract Cisco Consulting Home Based Jobs
If you are a network engineer with technical support experience, teaming with Progent and working for Progent's customers will enhance your abilities through interaction with Progent's staff of mutually supportive, high-output consultants. Progent's commitment to offering network expertise and technical help to small businesses will offer you the opportunity to consult in depth with business leaders and contribute significantly to the growth of exciting organizations. In addition, Progent's virtual office network provides the most advanced tools for off-site service and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.
Training Windows
Network Training
Progent practices information transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent has few competitors. Mid-size companies who work with trusted independent service providers or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, protected, and productive.
Network Intrusion Detection Security Audits
Network Intrusion Detection Evaluation
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the security capabilities addressed under GIAC certification such as auditing network vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
On-site Support SCVMM 2012 Live Migration
Network Consulting SCVMM 2012 Virtual Switch
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from an older edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM environment so you get maximum return on investment.
Consultancy Small Government Cisco
Largest Local Government Exchange Consultants
Progent has extensive experience delivering a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced remote IT consulting and has provided network solutions to organizations in all 50 states. Online support eliminates travel expenses and resolves issues faster than onsite support.
Solaris Technology Consulting
Solaris Protecting
If your business has a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a wide range of security topics such as security administration procedures, security architecture and models, connection management products and methodology, software development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and CISSP stipulate the core skills and international standards of knowledge that network security managers are required to possess. These certification offer IT management the confidence that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security management and consulting services.
After Hours Technical Support System Center 2016 Data Protection Manager
System Center 2016 and Windows 10 Integration Remote Consulting
Small to middle size businesses can now get all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network service programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Microsoft Financial Software Outsourcing
Dynamics GP Great Plains Accounting Help and Support
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the functions you currently need, with the ability to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you install, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
ISA 2006 Firewall Consultancy
ISA 2006 Professional
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to plan, rationalize, test, install, configure and manage the Standard or Enterprise version of ISA Server on your information system.
Microsoft and Cisco Certified Professional CRISC Certified
Integration Services CRISC Certified
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, high-availability system architecture that takes into account availability issues covering a wide range of infrastructure technologies and processes.
MS CRM Computer Engineer
Professional MSCRM
Microsoft Dynamics Customer Relationship Management helps small companies build positive customer relationships. Integrated Sales and Customer Service modules allow employees to share data to help promote sales success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer support databases.
Small Business Computer Network Firms
MS Certified Small Office Network Support Consultant
Progent is a leader in economically providing world-class IT support to small companies. Progent's success in handling the network service requirements of the historically underserviced small business sector is the combined result of major technical and operational innovations that have removed a great deal of the traditional expenses out of administering IT service, added unmatched technical expertise into the support mechanism, and significantly accelerated the repair cycle.
After Hours Professional macOS Online Troubleshooting
OS X Online Technology Professional
Progent offers national online help and consulting services for businesses who run macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a range of IT services such as desktop support, upgrading to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and Apple iPad support, or migrating to iCloud. Online technical support provides optimum return for your IT dollar by extending client productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM certified security professionals to assist you with the most difficult system problems.
SCVMM 2016 and Operations Manager Online Troubleshooting
SCVMM 2016 Rolling Upgrade Online Help
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from legacy releases of VMM, design workflows for building and deploying virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the potential advantages of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Microsoft Exchange 2000 Support and Setup
Microsoft Exchange 2000 Upgrade IT Consulting
Progent is among the most qualified network consulting companies for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full benefits of Exchange 2000 for common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Urgent Consulting Cybersecurity Architecture
Urgent Security Architecture Consultant
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP consultants have comprehensive knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of architecture security.
Teams IT Consulting
Microsoft Teams VoIP Consult
Progent can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Microsoft, Cisco and Security Certified Experts Connecticut Technology Consultancy Firm
Microsoft Certified Partner Missouri Support Consultants
Progent’s Technical Response Center (TRC) provides national extended hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone help and remote secure computer connection to isolate and resolve network problems quickly and affordably. The scope of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to competent experts as needed. For critical issues, the Technical Response Center endeavors to answer your request for support within one hour.
SCCM 2007 Troubleshooting Support and Setup
SCCM 2007 Patch Management Computer Consultants
Progent can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost worker output by ensuring that operating systems and applications are always current, tracking product licenses, and reporting usage patterns to help you make smart buying decisions. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Services Solaris with Windows
Support and Setup Windows, UNIX, Solaris
Progent can assist your business to plan and implement a smooth migration from a UNIX-powered information environment to a network based on Windows and suited for supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your information and minimize productivity discontinuity by developing an effective transition plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and validation, MS Exchange migration services, information and application migration, and server and storage transition and economization.
24x7x365 Email Block Lists Professional
Best ProSight Email Content Filtering Service Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Integration Services Windows 2000 Server
Windows Server 2000 Upgrade Consultant
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2000 Servers and can simplify network management, offer tech support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test programs to eliminate the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and application compatibility issues.
Microsoft scom 2016 high availability Network Engineer
scom 2016 Azure integration Network Consultants
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for key applications by offering centralized, mixed-platform monitoring of IT resources deployed across local datacenters and private and public clouds. Progent's SCOM consulting group offers advanced remote and onsite support to assist organizations of all sizes to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different monitoring products, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Integration Support Wi-Fi IP phone integration
Support and Setup wireless IP phone security
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for professionals who are mobile within campus, warehouse, health-care or other environments where IT management wants user endpoints that provide more control, security and ruggedness than is possible with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize many components of your wireless environment including APs, switches, wireless LAN controllers, and network management tools. Progent's certified experts offer online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
MS SQL Cybersecurity Consultancy
Microsoft SQL Server Security Consulting
SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of creating, deploying, administering, and using enterprise data and database applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Information Technology Consulting Comprehensive Event Management
Operations Manager Online Support
Progent provides a variety of IT service bundles for small businesses. These information technology outsourcing and server monitoring services are based on the proactive problem handling abilities of Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, throughput, and safety of your information system and isolates incipient problems before they can disrupt your system. With Progent's affordably priced network service programs, small organizations can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Wi-Fi 6 LAN controller Support Services
3504 wireless controller Remote Technical Support
Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Bandwidth Throttling Test Lab Consultancy
Network Testing Lab Specialist
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients without sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.
SCDPM 2012 Protection Groups Help and Support
Troubleshooting SCDPM 2012 and Hyper-V
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of all sizes to plan, implement, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn problems, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Altaro VM Backup and VMware Remote Support Services
Altaro VM Backup Testing Setup and Support
Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
