Calgary Expertise for Network Service Providers
Seamless Temporary IT Support Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing for IT Service Providers in Calgary
Progent’s consulting support for network service firms in Calgary Alberta enables your company to provide your customers Progent's consulting expertise and Help Desk Call Center support under your company's own branding as a transparent supplement to your in-house IT support team. This can ease the way for you to grow your revenue, close gaps in your service catalog, satisfy your clients, and improve your profits.
Progent’s nationwide roster of network infrastructure engineers, PC support technicians, IT administrators, and cybersecurity consultants have worked as seamless extensions to the IT staffs of some of the country's biggest IT service firms. Progent’s range of expertise allows you to widen the capabilities of your IT support practice, and Progent’s close integration with your support team lets you promote and protect your company's brand.
Progent is a network support firm with two decades of experience delivering remote consulting services to small and middle-size companies. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco CCIE network engineers of any private computer support company in the world. Progent has provided online IT support and consulting to clients in every state in the country. (Refer to recommendations from Progent's customers.)
Using Progent's Support Services Under Your Branding
Progent's consulting program for IT service firms features transparent resale to your clients of professional IT services. Progent bills you directly and performs under your instructions to deliver your customers support services under your branding. In addition, Progent has an affordable Off-hours Support Program for clients who need 24x7 support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are the heart of a successful service desk. But full-featured ticketing systems are not just costly to acquire and staff, but difficult to set up and maintain. Smaller IT support firms rarely have the required budget or personnel. Progent's Call Center and ticketing program offers IT service firms an affordable way to keep their custom branding while delivering their clients responsive desktop support backed by a best-of-breed ticketing system and supplemented by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing program for IT service companies takes advantage of Progent's sizable investments in advanced ticketing software, a remote desktop support team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system as a secure tenant or Progent can establish data interchange with your current ticketing platform. The features available with Progent's Help Desk and ticketing program allow you to increase your physical and virtual support volume, the diversity of technologies your business can take on, the locations you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT support organizations include:
- Progent's online desktop support staff delivers Level 1 end user assistance with 1-hour service level agreement to begin work during normal business hours.
- Standard service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in larger metros is offered across the country at additional cost.
- You retain full control of your clients and billing.
- Your customers enter requests by means of your custom branded Internet portal, an 800 phone number, or by directing a message to your dedicated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Firms
Progent's consulting expertise for IT service firms allows you to become a sole source for virtually all technical expertise your customers may require. You can grow your staff and strategic IT skills steadily without having to turn down opportunities due to a lack of expertise or a shortage of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your in-house IT service group, responding to your management, and invoices you instead of your customer.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Reporting: Progent uses an advanced service documentation platform to make sure all IT services performed are thoroughly described. This allows you to shift service assignments to in-house consultants when you have sufficient people and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and safely accept additional jobs outside your core areas of excellence and serve new geographies without exposure to the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network support firm by offering more solutions to more clients using your own brand.
- Add to Your Services Catalog: Progent can provide world-class expertise in a broad range of technologies and can be a dependable reservoir of skills for expanding your IT service operations.
- Fast Problem Escalation: With a large team of high-level consultants available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Keep Your Customers Happy: Happy clients stick. By teaming with Progent, you can continue delivering solutions without ever forcing clients to seek help from your competitors.
- Online Support Experts: For two decades, Progent has provided online IT support ranging from Call Center support to high-level consulting. Efficient online support cuts costs and produces quick results.
- Top Industry Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Calgary, Alberta Organizations
Progent's nationwide team of certified consultants and technical experts offers Calgary, Alberta organizations a broad range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- AD Planning
- Office 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Find Out More Details About Progent's Reseller Support for Network Service Organizations in Calgary, Alberta To learn additional information about Progent's consulting support for network service organizations in Calgary, Alberta, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Project Requirements Definition Professional
Project Design Tuning Professionals
For advanced project management support, Progent can provide the services of senior IT professionals with decades of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to make sure major projects are successfully completed on schedule and within budget.
Exchange 2003 Server Upgrade Technology Consulting Services
Exchange 2003 Server Upgrade Remote Consulting
Progent's Microsoft-certified professionals offer technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Microsoft Exchange Server include system design, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Fortinet 50 Series Firewalls On-site Technical Support
Fortinet Firewall Web Filtering IT Services
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet FortiGate security appliances to safeguard all your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
CIO Outsourcing Engineer
Top Small Business IT Outsourcing Technology Professional
Progent can provide comprehensive online consulting for all technical areas common to small company information systems and offers a variety of strategic, on-demand services such as a temporary CIO to provide senior-level IT design and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for critical initiatives such as office moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity strategies, and software developers to create, customize, or repair mission-critical applications.
Largest SQL Server 2016 Backup Encryption Configuration
Emergency SQL Server 2016 PolyBase Online Support Services
SQL Server 2016 offers significant improvements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to help businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Cisco CCIE Remote Consultancy Services Group
Cisco VoIP Small Business IT Support Firms
Progent can assist your organization to utilize Cisco's networking technology to build a solid basis for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as resource utilization, security and compliance, versatility, uptime, and disaster recovery.
Small Business Network Support Group
Small Business Computer Consultant
Progent is a pioneer in cost-effectively providing enterprise-class IT help to small businesses. Progent's achievement in handling the network support requirements of the historically underserved small company sector is the cumulative outcome of key technical and operational breakthroughs that have eliminated much of the traditional expenses out of administering IT service, added unmatched technical skill into the support system, and dramatically accelerated the repair cycle.
Biggest Setup and Support SCDPM 2012 Troubleshooting
Troubleshooting SCDPM 2012 and Azure
Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of all sizes to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving particularly stubborn issues, or full project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Mail Computer Support
Immediate Microsoft Exchange Migration Networking Consultant
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
VMware Disaster Recovery Consultants
Consultant VMware Disaster Recovery
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and administer a DR solution based on VMware SRM.
Office 365 Exchange migration Technology Consulting
24x7 Office 365 authentication Remote Technical Support
Office 365 is Microsoft's growing suite of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of product bundles intended for markets ranging from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
On-site Technical Support Active Directory
Colocation Remote Troubleshooting
For large businesses, Progent can supplement internal network support staffs by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a seamless local extension of corporate network management. Progent’s enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can offer on-site engineers and technicians to assist with a site relocation or branch move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Amazon Marketplace Web Service integration Coding
Amazon Marketplace Web Service integration Programming Firms
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Microsoft Exchange 2003 Upgrade Consultants
Microsoft Exchange 2003 Upgrade Information Technology Consulting
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server rollouts or upgrades and can supply local technicians to help large companies with deployments of Exchange Server in the or any area served by Progent's consultants.
Google Cloud Linux Engineers
Specialist Google Cloud Access Management
Progent offers affordable remote and onsite consulting to help companies to move any part of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Dynamics GP Software Development Computer Consulting
Business Portal for Dynamics GP Technology Professional
Progent's expert solution designers and programmers can help your business to build enhancements to Microsoft GP that address the special requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also provide expertise with a variety of development tools that can be used to build integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Cybersecurity Consultancy SonicWall NSA 9450 Firewall
Security Organization SonicWall PRO
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your business practices.
Emergency Enterprise hybrid cloud integration Consulting
Cisco Certified Amazon AWS hybrid cloud solutions Specialist
Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Professional Cisco Virtual Private Network
Cisco VPN Support Outsourcing
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your changing business requirements. Progent’s Cisco-Certified network experts support Cisco’s complete family of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Microsoft Operations Manager Remote Technical Support
Support Services MOM 2007
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and offer companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Microsoft Certified Dynamics GP Modifier Technology Professional
Dynamics GP Web Services Engineers
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your company and customers.
Microsoft Project Server My Sites Services
Contract Programming Project Server
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable remote support services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Services available from Progent include system planning, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Online Office Word Training Small Business IT Consultants
Live Online Microsoft Access Training
Progent offers customized remote training for an array of client applications and operating systems including Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of conventional physical classroom seminars, including immediate interaction between students and trainers, but avoids the costs of transportation and the challenge of trying to synchronize the availability of multiple workers. Available to individuals or classes of any size, Progent's virtual training permits the instructor to run the class from an online office and the clients can be dispersed across an office or across the country. Virtual learning deploys proven learning aids like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or longer in time and broader in coverage.
Microsoft Certified Expert IT Consulting Systems Management Server
On-site Support SMS Upgrade
Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software by making it easier to install system images, control mobile computers, and run management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient procedures and standards to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and technologies to keep your IT computer system safe.
Microsoft Windows Troubleshooters
Microsoft Software Outsourcing Consultant
To provide cost-effective network support for small companies, Progent offers full-service IT outsourcing packages that give small businesses quick access to network expertise without forcing you to hire, train, and maintain an expensive in-house computer support staff. Progent’s IT outsourcing packages give you an economical way for creating a protected and robust system for your important Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.
24/7 SharePoint 2013 Technology Consulting
Network Consulting Microsoft SharePoint Server 2013
Progent has been delivering SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid deployment is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in specific jobs associated with your SharePoint 2013 deployment.
Microsoft Experts Office Word 2007 Engineer
Microsoft Office Word Consultancy
Progent's Office Word and Office 365 Word experts offer a broad selection of economical online support services to help your organization to manage your existing Microsoft Office Word environment or help you to migrate to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between various versions of Word, integrating Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and online training classes tailored for individuals or groups.
Online Support SQL Server 2016
SQL Server 2016 Data Mining Online Help
SQL Server 2016 offers significant enhancements in speed, capacity, security, uptime, BOYD support, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.
Cisco Expert Consultant Google GCP hybrid cloud integration
Technology Professional Google Cloud Disaster Recovery
Progent offers affordable remote and onsite support to help businesses of any size to migrate any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security.
School District Exchange Engineers
Professional County Government
Progent has a long background providing a broad range of remote IT support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert online network consulting and has provided network solutions to clients in all 50 states. Remote support eliminates travel expenses and solves problems faster than on-premises support.
Technology Consulting Microsoft Office 2003
Microsoft Office Network Consult
To deliver economical network services for small companies, Progent has developed comprehensive IT outsourcing packages that offer small companies quick access to network help without requiring you to recruit, educate, and manage a large in-house IT staff. Progent’s IT outsourcing services give you an economical way for building a secure and robust system for your important Microsoft Windows business productivity suites such as Microsoft Office XP and Office 2003.
Computer Consulting Wi-Fi VoIP phone integration
802.11ac Access Point Support and Setup
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Email Polymorphic Virus Protection Engineer
ProSight Email Encryption Consulting Services
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
SQL Server 2014 Cardinality Estimation Consultant Services
SQL Server 2014 In-memory ColumnStore Engineer
SQL Server 2014 includes major improvements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services that include system design, deployment, management, troubleshooting, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Extended Call Desk Remote Consulting
Supplemental Support Desk Consulting Services
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who need fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who have to work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Office 365 and Apple iOS Network Consultants
Office 365 hybrid solutions for Exchange IT Services
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget.
Juniper Networks NetScreen Security Certification
Juniper NetScreen VPN Protecting
Progent's Juniper Networks-certified NetScreen engineer can help you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology systems.
Cisco ASA Firewalls Security Firms
24-Hour Cybersecurity Organizations Network Security Auditing
For smaller companies, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The world's biggest institutions have been hacked, and the top cloud services have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize companies to implement critical security tasks effectively by providing the benefit of billable time to the closest minute without any minimum charge for online help. You can have the help of a world-class computer consultant to provide precisely the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security strategy.
QTS Data Center Professionals
Top Quality QTS Sacramento Colocation Center Consultant Services
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if you are planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of affordable consulting services that include colocation migration, system installation and updates, network optimization, comprehensive project management, virtualization configuration, remote monitoring, centralized system administration, application development, disaster recovery planning and testing, data security evaluation, and the support of the Progent Test Lab.
