Calgary Consulting Expertise
Staffing for Network Support Teams
In addition to offering fast contact with high-level network professionals and subject matter experts to assist Calgary, Alberta companies to resolve specific IT problems or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance like desktop help, IT management, and Help Desk call center services. On-demand staffing can help organizations to deal with planned or unexpected peaks in demand for network services, which may be caused by situations like company mergers, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover voids left by the absence of in-house IT personnel because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services Progent's temporary staff augmentation services offer businesses the versatility to react to surges in demand for IT personnel without being saddled with the costs and delays associated with identifying and hiring appropriate IT personnel and without the risk of increasing your full-time head count.
Important aspects of Progent's temporary staff augmentation services include:
- Rapid access to seasoned network pros
- Simple initiation, cessation, and resumption of services
- Transparent augmentation of your in-house IT team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that enables IT organizations to divide the work of Call Center support transparently between their in-house IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Call Center program is a joint support solution based on by the leading shared professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for businesses across the U.S. Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Calgary, Alberta Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Calgary, Alberta businesses a wide array of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory Integration
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Technical Support
- Work from Home Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Consulting
- Virtualization Automation
- Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Management
- iPhone Integration
- Android Phone Management
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- WiFi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Calgary, Alberta Organizations
To learn more details about Progent's short-term staffing services for Calgary, Alberta businesses, call
An index of content::
Aironet 802.11ac AP Migration Troubleshooting
IT Consultants Aironet 700 Access Point
Progent's Cisco-certified wireless consulting experts can assist organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, coverage, capacity, expandability, security and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and onsite consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Setup and Support BDR and Business Continuity Solutions
ProSight DPS Backup and Recovery Services Engineers
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information.
Computer Consultant DoubleTake Carbonite Backup
DoubleTake Carbonite Replication Integration
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a variety of affordable solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, SQL, RIM Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to create a high state of availability and disaster recovery capability at an affordable price.
Immediate Customer Relationship Management Computer Engineer
Microsoft MRP Remote Support Services
Progent's application experts offer in-depth consulting, custom programming, integration assistance, and online classes for leading applications covering vital areas including ERP, financials, management analytics, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting services remotely, Progent can assist clients throughout the U.S. to save the lost productivity and expense associated with travel and on-site visits without sacrificing the effectiveness of consulting services.
Cisco Content Engine Consultant
24-Hour Cisco Content Engine Network Module for Content Delivery Integration
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Microsoft Amazon EC2 migration Contract Programming
MCSE Expert Certified Amazon EC2 migration Contract Programmer
Progent can provide affordable remote support to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
24/7 Collocation Migration Technical Support
Co-Location Network Consultant
Colocation sites make it possible for companies to share world-class facilities for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation strategy such as choosing and migrating to a colocation site, designing system topology, defining required equipment, on-premises and on-line maintenance, establishing offsite system administration, and training your IT personnel.
Linux Remote Consulting Services
Services Linux Remote
Progent offers national urgent technical support and consulting services for businesses that run Sun Solaris environments or whose information systems feature a combination of Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM certified security professionals to help you with the most challenging system problems.
UNIX with Windows Integration
Windows and Solaris Troubleshooting
Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Connectix Virtual Server Remote Support Services
Consult MS Microsoft Virtual Server
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by software originally produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server isolation tasks through virtualization technology in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to enhance ROI in software development and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy Microsoft Virtual Server.
Cisco Firepower 4000 Series Firewalls Online Technical Support
Cisco Firepower Management IT Consultant
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified control of advanced security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, and cloud resources.
Consulting Services Lync Server 2013 Back End Server
Microsoft Lync Server 2013 IM Engineers
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and simplify management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to help you to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
Professionals ISA 2004 Server
Top Ranked Online Support Services ISA Server
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Co-managed Call Center Consultant Services
24x7 Extended Helpdesk Remote Support
Progent's Microsoft certified Consultants provide several ways to help mid-size and large organizations develop a cost-effective and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs available and decide what packages might be excessively costly, lack key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk team for special tasks or to substitute for vacationing or incapacitated personnel.
Consulting Services Dynamics GP Development
Business Portal for Dynamics GP Professionals
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, turning uncooked data into useful insights into your company and customers.
Networking Companies Certified Microsoft Partner
Microsoft Certified Computer Network Consulting
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete technical solutions for your IT system.
wireless IP phone security Support
Information Technology Consulting wireless IP phones and Cisco Unified Communications Manager
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are on the move within office, warehouse, retail or other venues where IT management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your wireless infrastructure such as access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer remote and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Remote Technical Support Data Center
Data Center Support and Integration
Progent’s data center support services are designed for companies with equipment housed at IDCs or data center colocation hosting sites and in need of timely in-person help at the co-location site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of Internet Data Centers and data center and colo support services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, design and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server clustering configurations.
8540 wireless controller Remote Support Services
prime infrastructure Online Consulting
Progent's Cisco-certified wireless consultants can assist your organization to evaluate the advantages of using Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and debug your existing wireless network or help you plan and implement a smooth transition from outdated wireless controllers to current solutions.
Immediate Case Study Building to Building Wireless
Proxim Tsunami Wireless Case Study
Progent provided a wireless integration solution that allowed a school to improve productivity and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.
Specialists Automated Desktop Monitoring
Online Support ProSight Patch Management
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt productivity.
Migration Consultants Exchange 2003 Server
Exchange 2003 IT Consultants
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
