Besides offering rapid access to guidance from high-level network consultants and subject matter experts (SMEs) to help Calgary, Alberta organizations to resolve specific IT problems or longer-term initiatives, Progent offers short-term supplemental staffing to deliver more broadly defined assistance such as desktop support, network administration, and Help Desk response. Temporary staffing makes it possible for organizations to respond to expected or unexpected surges in the need for network services, which may result from situations like mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term staffing can also fill voids resulting from the loss of full-time staff members because of scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services offer businesses the versatility to respond to surges in requirements for network personnel without being saddled with the costs and delays that come with reviewing and hiring reliable IT personnel and without the risk of adding to your in-house head count.

Key aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your in-house IT staff
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Strong relationship with a top-level, full-service resource for network support
Progent's Shared Center Service
Progent's co-managed Help Desk service is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network personnel and Progent's extensive pool of technical support specialists. Working as a transparent extension of your full-time Call Center, Progent's shared Call Center service is a collaborative support alternative based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for organizations across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Calgary, Alberta Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Calgary, Alberta organizations a broad range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term IT Staffing for Calgary, Alberta Companies
To learn more about Progent's temporary supplemental staffing services for Calgary, Alberta organizations, call 800-993-9400 or visit Contact Progent.