Calgary Consulting Experts
Supplemetary IT Staffing for Network Service Organizations
Besides providing fast contact with high-level IT consultants and subject matter experts to assist Calgary, Alberta companies with discrete technical issues or strategic projects, Progent can provide short-term staff augmentation to deliver more generalized assistance like PC support, IT administration, and Help Desk call center response. Short-term staffing makes it possible for organizations to deal with planned or unplanned peaks in the need for IT personnel, which may result from situations such as company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill voids resulting from the loss of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staffing Program Progent's temporary staffing services give organizations the versatility to react to increases in requirements for IT personnel without dealing with the expense and delays that come with reviewing and recruiting reliable IT personnel and without the risk of adding to your permanent head count.
Key aspects of Progent's temporary staffing services include:
- Rapid access to reliable IT professionals
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong working relationship with a top-level, full-spectrum source for IT support
Progent's shared Help Desk service is a proven flexible staff expansion alternative that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive team of technical support specialists. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center program is a collaborative service solution powered by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT expertise for businesses across the U.S. Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Calgary, Alberta Businesses
Progent's seasoned team of certified engineers can provide Calgary, Alberta organizations a broad array of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Automation
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for Calgary, Alberta Organizations
To find out more about Progent's temporary supplemental staffing services for Calgary, Alberta businesses, call
An index of content::
Aironet 3700 Access Point Support Services
Aironet 3700 Access Point Online Support
Progent's Cisco-certified wireless networking consulting experts can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless access point environments to provide the performance, coverage, density, scale, security and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises support for end-of-life and current 802.11ac Aironet access points and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
Immediate BSD Troubleshooters
Solaris Services
Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Office Word troubleshooting Specialists
Engineer Office Word and Access
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of economical online support services to assist you to manage your existing Microsoft Word solution or help you to migrate to a current release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, interfacing Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and online training sessions tailored for individuals or groups.
Troubleshooting Cloud Backup Security
Offsite BDR Services Consultant Services
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
Network Management Outsourcing for Small Businesses Engineers
ProSight Network Management Outsourcing Consultant
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have minimal internal IT administration and support staffs with low-cost access to enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate IT maintenance costs, smart automation of common management processes, ongoing adoption of new technology, graceful transition from legacy systems to up-to-date solutions, improved alignment of computer technology with strategic objectives, access to seasoned network consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.
IT Consultants ISA 2000 Server
Internet Security and Acceleration Server Outsourcing
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Call Desk Sharing Technology Consulting
Co-managed Support Desk Online Support
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, status tracking, and reporting.
Largest Consultant Services Microsoft Teams firewall
Biggest Specialists Microsoft Teams mobility
Progent can help you to design a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Remote Server Management Cards Consulting
Specialists Remote Server Management Cards
Remote management cards give IT managers full control over a server without the requirement for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
24 Hour Windows 2000 Remote Support
Microsoft Windows 2000 Online Troubleshooting
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Microsoft Windows IT Consulting Firm
Microsoft Office 2000 Solution Provider
Progent’s IT outsourcing services offer affordable computer consulting for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can contain costs and eliminate risks, permitting IT support expenses to grow in a more moderate and manageable fashion than is feasible by building up a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system architecture for your critical business software powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Engineers Avaddon ransomware recovery
Best Engineer Conti ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
24 Hour Check Point 6000 Firewalls Security Company
Check Point Newxt Ceneration Firewalls Security Audit Services
Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall software and hardware powered by Check Point Software's security platform to provide an economical and efficient security solution for your business network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a single stop for continuing network support, administration, training, and design services.
Microsoft and Apple Mac Desktop Professional
Small Office IT Consulting Services Microsoft and Apple Mac Desktop
Progent can deliver a broad range of cost-effective services to assist your business to deploy, configure, repair, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for individual computers or laptops or work with you to design and implement a company-wide rollout of new or updated OS software and business applications. Progent can also provide consultants and technicians to assist you to plan for and complete a company relocation or consolidation designed to produce minimal disruption of your business.
SonicWall NSA 9250 Firewall Security Organizations
Immediate SonicWall TZ500 Firewall Audit
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business practices.
Microsoft Lync Presence Consultants
Technical Support Microsoft Lync 2013
Progent's Microsoft-certified consultants can assist you to assess the benefits of Lync Server for your environment and can assist you to design and execute a deployment of Lync Server that unifies the control of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can also help you to perform an efficient upgrade to Lync Server from Office Communications Server or Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server to improve the team-computing functions of MS Office applications, and provide training and ongoing technical support for Microsoft Lync and other Microsoft products.
Small Business On-site and Remote Support
Small Business Computer Support For Small Offices
Progent provide businesses of all sizes enterprise-class IT remote or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.
24x7x365 Meraki 802.11ac AP Migration Remote Consulting
Meraki MR72 Access Point Network Consultants
Progent's Meraki Wi-Fi AP experts provide remote and onsite support to help organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and wireless clients regardless of their mobility or device.
Linux Network Monitoring Technical Support Services
Consulting MRTG for Linux
Network monitoring typically entails tracking a network’s resource usage in order to uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's system integration engineers can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX support services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Computer Engineer Ekahau Predictive Wi-Fi Site Design
Ekahau Wi-Fi RF Spectrum Analysis Troubleshooting
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF measurement.
Largest Forensics Services SonicWall
24/7 SonicWall NSA 9650 Firewall Security Group
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business processes.
Small Business Managed IT services Consultants
Consulting Ransomware Protection
Progent's ProSight family of managed services are designed to provide businesses who have minimal in-house network support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed services include predictable IT management costs, automation of routine administrative tasks, ongoing absorption of new technology, smooth migration from older technology to current solutions, close alignment of computer technology with business goals, guidance from seasoned network consultants, and allowing management to concentrate on business rather than ever-changing network technology.
E-Commerce Programming Firms
Custom Microsoft Access Contract Programming
For custom program creation, Progent can provide programming experts to write business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Active Directory Multi-factor Authentication Consultant
Azure Active Directory Computer Engineer
Progent’s consultants can help you to plan and implement a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to unify identity and access services across on-premises and cloud assets.
SQL 2008 Reporting Services Programming
Microsoft T-SQL Developer Firms
Progent's Microsoft-certified SQL Server application programmers and DBAs offer online expertise to help organizations of all sizes to create, administer, and troubleshoot applications based on Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any facet of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
24x7x365 SCVMM 2016 Storage Spaces Direct Technical Support Services
SCVMM 2016 Templates Technology Consulting
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management products and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of VMM, develop workflows for building and deploying VMs and hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware ESXi support.
Online Support Services ProSight Endpoint Protection Services
Emergency Specialist Malware Forensics
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
24 Hour Windows 2019 Hyper-V Support and Setup
Support Outsourcing Windows Server 2019 Live Migration
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Dynamics GP/Great Plains Technical Support Services
Dynamics GP/Great Plains Features Support and Help
Progent can show you how to prepare and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce productivity disruption by designing and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce programs that work transparently with Microsoft Dynamics GP.
Citrix XenCenter Technology Professional
XenServer Support Outsourcing
Progent's Citrix-authorized engineers can assist your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can assist your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current XenServer environment and show you how to enhance consolidation, performance, security and compliance, uptime, and recoverability.
Exchange Server 2000 Integration
Exchange 2000 Server Professional
Progent is one of the most expert information technology consulting companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Consultants Skype for Business topology
24-Hour Consulting Skype for Business and SharePoint
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to help you to maintain and repair your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft Windows 11 Upgrade Computer Support Company
Microsoft Certified Windows 11 Training Network Consultants
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services to support Windows 11 such as cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated deployment, and Help Desk Call Center services.
Open Now Engineer Microsoft System Center Operations Manager
Microsoft Operations Manager Consultant Services
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Check Point NGFW Firewalls Secure
Check Point Power-1 Firewall Security Consultants
Progent's Check Point firewall experts can help you design, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based security services. Progent's consultants can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
IT Consultants SCCM 2016 and Windows 10
SCCM 2016 Migration Network Engineer
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a common point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any facet of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
