Calgary Microsoft Certified Support Services

Dynamics GP, previously called Great Plains, has a lengthier heritage than almost any other ERP solution written for Windows. Microsoft Dynamics GP is a proven, feature-rich product and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active installations globally. Many organizations who have relied on Dynamics GP for years have been able to postpone upgrades and maintenance to the point that they are now running seriously out-of-date software and rickety IT infrastructure. This can be risky. At the same time, a recurring complaint we hear from prospective customers is that they have a hard time locating veteran Dynamics GP experts who can provide in-depth knowledge about how to update their Dynamics GP system efficiently and derive the most benefit out of the software.

The more an organization tries to make do with outdated versions of Microsoft Dynamics GP, the more challenging the upgrade procedure tends to be. When physical host servers or storage systems fail, there could be no suitable devices on the market to replace them. When editions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, vital security patches stop being released. Current releases of SQL Server might not be compatible with your important GP customizations. Innovative tools such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Dynamics GP deployment can be overwhelmed by the volume of components involved in the puzzle. And the price tag suggested for a migration may seem astronomical.

Microsoft Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's tested professionals have delivered high-level and economical remote integration consulting for Windows-powered networks to organizations in every state throughout the U.S. By combining in-depth experience with all versions of Dynamics GP along with world-class network integration talent, Progent is ideally suited to help your Calgary, Alberta business optimize the benefit of GP.

We partner with our customers and start by understanding their requirements. Once we have familiarity with the IT environment and the areas needing improvement we make our suggestions. Recommendations may include a migration to a newer and fully supported version of Microsoft Dynamics GP, simple user education, full platform and individual module configuration including 3rd-party products from a wide range of vendors that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business applications used by company, custom report creation, and system analysis to determine whether GP is being used optimally. Our goal with every Dynamics GP engagement of whatever size is to maximize business value and manage cost.

Progent can help your Calgary, Alberta business in each phase of your Dynamics GP upgrade or customization initiative including:

• Deployment Review
  Review at what modules and features of Dynamics GP you are now using and propose additional capabilities available on GP that may be helpful to your business.

• Migration Design and Scheduling
  Develop a complete migration plan and timetable that minimizes business interruption. Schedule solution validation, production upgrade, and education. Identify customizations and add-on modules. Predict and manage integration issues.

• Testing
  Plan and implement a pilot environment for validating the upgrade process.

• Environment Updates
  Back up databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the current release to ensure continuing support from Microsoft and to have all the latest features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library. Condition data and execute scripts to address known issues.

• Custom Reporting
  Create reports and or dashboards for private as well as public consumption. Deploy SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating data from multiple on-premises and external sources.

• Training
  Deliver individual or group training for current and first-time users of Dynamics GP.

• Support
  Act as a single contact for expertise to ensure dependable and cost-effective resolution of issues thanks to familiarity with your specific environment.

• Recommendations
  Recommend the use of modules that come with the basic GP system but are not currently being utilized. Also, suggest third-party products written specifically for Dynamics GP to deliver features that GP doesn't offer.

• Integrations
  Create custom integrations between Dynamics GP and other strategic platforms to reduce duplicate data entry and increase accuracy.

• Customizations
  Create big and simple customizations that work with Dynamics GP to perform specific functions that are not addressed by out-of-the-box GP modules or third-party modules.

• Requirements assessment and IT asset inventory
• Network architecture design and implementation (on-premises, cloud-based, or hybrid)
• Setting up firewalls and remote connections and defining security policies
• Managing Apple iOS, Android, and Windows mobile devices
• Developing high-availability solutions
• Integration with public cloud services such as Microsoft 365
• Disaster recovery and business continuity preparedness
• Performance optimization

Progent also has a long history of delivering help from top-tier Cisco CCIE-certified network infrastructure experts, Hyper-V planning and integration experts, and VMware virtual machine consultants. This background with core IT platforms saves time and expense when helping organizations through each aspect of updating their legacy Dynamics GP deployment. Progent also can provide the skills of senior security and information assurance engineers, disaster recovery and business continuity preparedness consultants, application developers, hybrid cloud planning and configuration experts, and database administrators who can help you to plan, implement, and manage a productive Dynamics GP environment.

Progent's Consulting Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To find out more information about Progent's online and onsite consulting services in Calgary, Alberta for Microsoft Dynamics GP/Great Plains ERP product family, refer to:

• Microsoft Dynamics GP Consulting Services
  

• Dynamics GP 2015 Consulting Services
  

• MS Dynamics GP/Great Plains Program Features
  

• MS Dynamics GP/Great Plains Features and Benefits
  

• Expert Help with MS Dynamics GP Reporting
  

• MS Dynamics GP Custom Software Programming
  

Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your Calgary, AB business needs a MS Dynamics GP/Great Plains integration consultant or application programmer, call 1-800-993-9400 or see Contact Progent.