Security and Compliance and Information Assurance Expertise
Calgary Enterprise and Small Business Information Network Environments
To get immediate online assistance with network security problems, businesses in Calgary Alberta have access to world-class troubleshooting from Progent's certified security professionals. Progent's online support staff is available to offer effective and economical help with security emergencies that threaten the productivity of your network. Progent's accredited security engineers are premier to support systems powered by Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class guidance for critical cybersecurity and recovery solutions like AI-based End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad selection of consulting services encompasses firewall technology, email security, protected network design, and disaster recovery preparedness. Progent's support team has been awarded the world's top security credentials including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).
Progent offers online security assistance on a per-minute basis with no minimum times and no extra fees for sign-up or off-hour service. By charging per minute and by providing world-class expertise, Progent's pricing structure keeps costs low and eliminates situations where simple solutions entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT staff may take longer to become aware of a penetration and are least able to mount a quick and forceful response. The more lateral progress ransomware can make inside a victim's network, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to carry out the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help you to identify and isolate breached devices and guard clean resources from being compromised. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Should We Do?
In case your network is currently experiencing a network security emergency other than ransomware, refer to Progent's Emergency Remote Technical Support to find out how to get fast help. Progent maintains a team of veteran network security specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to protect against future attacks.
For organizations who have planned in advance for being hacked, the formal post-attack handling procedure outlined by Global Information Assurance Certification is Progent's preferred method of handling a major security penetration.
Introduction to Security Support Services
Managing data security plus staying ready for recovering critical information and systems following a security breach demands an on-going program involving a variety of tools and procedures. Progent's security experts can help your business at whatever level in your efforts to protect your IT network, from security audits to designing a complete security program. Key areas covered by Progent's experts include Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Protection from Email-Borne Spam and Viruses.
Designing and Implementing Protected Environments
Any organization should have a carefully considered security plan that incorporates both preventive and reactive steps. The pre-attack plan is a set of precautions that works to minimize vulnerabilities. The post-attack plan specifies activities to assist IT personnel to evaluate the damage resulting from a breach, remediate the damage, document the experience, and revive business functions as soon as feasible. Progent can advise you how to incorporate protection into your business operations. Progent can install auditing software, create and execute a safe network architecture, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are ready to assist you to configure a firewall, design protected online and mobile access to email and data, and install an effective VPN.
If your company is looking for an affordable way for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature automated remote network tracking and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that comply with government data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Restoration and Failure Analysis
Progent offers skill in restoring systems and devices that have been hacked, are suspect, or have ceased to function following a security breakdown. Progent can help assess the damage resulting from the breach, return your company to normal business operations, and recover data compromised owing to the assault. Progent's certified engineers can also perform a comprehensive failure analysis by going over activity logs and utilizing a variety of proven forensics techniques. Progent's experience with security issues minimizes your downtime and permits Progent to suggest effective strategies to prevent or contain new attacks.
Ransomware Cleanup and Recovery Expertise
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to restore an environment victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and restoration services.
Work-from-Home Security Consulting
Work-from-Home workers typically use their own computing devices and usually work in a poorly secured physical area. This multiplies their susceptibility to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of policies built on best practices. Progent's seasoned team of telecommuter support experts can help your business to design, configure and maintain an effective security solution that guards vital information assets in networks that include an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. Besides maximizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to focus on more strategic projects and tasks that derive the highest business value from your network. Learn more about Progent's patch management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense stack that features computer learning algorithms and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to guard popular endpoints against modern assaults such as ransomware, familiar and zero-day malware, trojans, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response software deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Consulting Services for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, programmable testing of your internal and perimeter network to help you expose, rank, fix, and confirm security weaknesses before malicious hackers can exploit them. NodeZero pentests can plant decoys called tripwires such as fake credentials to detect whether your system is currently under attack across high-risk attack paths. Tripwires generate enough information to allow you to react promptly with your incident response tools and procedures before an assailant can compromise your environment. Progent offers the support of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To learn more information about Progent's vulnerability analysis solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's Penetration Test Products.
Stealth Penetration Security Testing Services
Stealth penetration checking is a key part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration tests without the awareness of your organization's in-house IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history analysis are properly configured and consistently observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Services.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and fast restoration of important files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user error, malicious insiders, or software glitches. Managed backup services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and enter your password you are requested to verify who you are via a unit that only you possess and that uses a different network channel. A broad range of out-of-band devices can be used for this added means of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. For details about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains and warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran consultants offer world-class expertise in vital areas of computer protection including:
Information Risk Audits and Security Compliance Testing
Progent provides expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic network tests to reveal possible security holes. Progent has extensive skills with scanning tools and can assist you to understand audit reports and respond appropriately. Progent's security engineers also provide web application testing and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with important worldwide security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment plus mobile handsets. Learn additional details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's entire family of security and Virtual Private Network (VPN) solutions such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out more information concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support.
Additional Firewall and Virtual Private Network Consulting Services
As well as being expert in a wide range of security technologies from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for technologies from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Software Technologies Expertise
- Barracuda CloudGen Firewall Consultants
- WatchGuard Technologies Engineering Services
- Juniper and NetScreen Deployment and Support
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Engineering Services
- Symantec Corp Help
Certified Information Security Manager (CISM) defines the fundamental competencies and worldwide standards of service that information technology security managers are expected to master. CISM provides business management the assurance that consultants who have been awarded their CISM possess the background and skill to offer effective security management and engineering support. Progent can provide a CISM support professional to help your organization in vital security areas including data security governance, vulnerability assessment, information protection program management, and incident response management.
Learn additional information about Progent's Certified Information Security Manager (CISM) Security Support Expertise.
CISSP Security Support Services
Progent's CISSP consultants are security specialists who have been awarded CISSP status as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management practices, security architecture and test systems, connection permission systems, software development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.
Get more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity experts are specialists who have been awarded ISSAP status following thorough testing and extensive experience. field experience with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.
Find out more information concerning Progent's ISSAP Accredited Protected IT Architecture Consulting Support.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential has consultants undergo an extensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security professional able to help businesses in the areas of IS audit process, IT governance, systems and infrastructure lifecycle, information technology support, protecting data assets, and business continuity preparedness.
Read additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC Network Risk Management Specialists
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and support information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is complementary to the services provided by Progent's CISA-Premier security engineers for impartially evaluating your IS management mechanisms and also with the services of Progent's CISM support professionals for defining company-wide security policies and procedures.
Learn additional information concerning Progent's CRISC-certified IT Risk Management Services.
GIAC Support Expertise
GIAC was founded in 1999 to validate the skill of IT security experts. GIAC's mission is to assure that a certified security consultant has the knowledge necessary to deliver services in critical categories of network, data, and software security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including United States NSA. Progent can provide the support of GIAC certified consultants for all of the security capabilities covered under GIAC accreditation programs such as auditing IT infrastructure, incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.
Learn additional details about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Help
If your business is located in Calgary Alberta and you want cybersecurity support services, telephone Progent at
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
| City | Address | Phone | Link |
| Calgary | 630 8 Ave SW Calgary, AB T2P 1G6 Canada |
+1 587 327 5277 | Calgary Network Support Services |
An index of content::
24x7 Ransomware Recovery Readiness Analysis Engineer
24x7 Ransomware Recovery Preparedness Assessment Consultancy
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable and safer AD environment. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with data security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Modern Network Security On-site Technical Support
Engineer Virus Rollback
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Integration Support iPhone and SharePoint integration
iPhone and Windows 10 integration Outsourcing
Progent offers cost-effective online assistance to assist you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your information network.
Red Hat Linux Remote Support
Mandriva Linux Consulting
If your company is producing Linux-based software in an environment that includes Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant distraction of managing your company information system. Through the use of smart server monitoring and by providing remote and on-site support when your business needs it, Progent represents an economical alternative for managing an information system that provides high availability, protection, and performance. Progent's UNIX/Linux developer support services feature full-service it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, proactive network monitoring services, and Contact Center services.
Iowa Small Business IT Support Firms
Delaware Network Administration
Progent's Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone support and online direct computer connection to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent issues, the TRC endeavors to answer your request for service in less than one hour.
Telepresence Support and Help
Tandberg T3 Telepresence Specialists
Progent offers access to a senior consultant with years of hands-on experience installing, maintaining, and enhancing telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management group, your ISP, and your telepresence platform vendor to help your company increase the strategic value of your video conferencing solution.
Microsoft Virtual Server 2005 Engineers
Professional Microsoft Virtual Server Administration
Microsoft Virtual Server 2005, run on the Windows Server platform and based on technology first produced by Connectix, delivers the power needed to carry out hardware reduction, software upgrade, and server isolation projects through virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in software development and testing, migration from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and deploy MS Virtual Server 2005.
Microsoft Network Architect
Microsoft Office System Server Troubleshoot Expert
Progent applies no initialization fee and asks no retainer for support services provided during regular business hours. Progent's one-minute granularity does away with big bills for quick solutions so you won't be forced to allow less critical problems to fester.
Professionals Teams
Microsoft Teams work from home Professional
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Altaro VM Backup Cloud Management Online Technical Support
Remote Hornetsecurity Altaro VM Backup Local Network Engineer
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite consulting services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Microsoft Dynamics Business Central Integration Services
Microsoft Expert Dynamics Business Central Applications Consultant
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory control, operations, project management, procurement, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central experts can help you to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment model.
Monitoring and Reporting Remote Troubleshooting
Consultant System Center MOM
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Google Android patch management Services
iOS patch management Consultancy
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SCCM 2016 Application Management Network Engineer
Computer Consultant SCCM 2016 Intune Integration
System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Top Hybrid Microsoft 365 integration Engineer
Onsite Technical Support Microsoft 365 and Android
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to lower capital expense and management hassle. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Exchange Online, plan a solution that makes sense for your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.
CCIE Expert Certified Contract Programming Firm Amazon MWS development
Top Quality Amazon MWS Contract Programming
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Check Point 29000 Quantum Force Firewalls Network Consulting
Check Point Software Blade Forensics Services
Progent's Check Point firewall consultants can help you design, integrate, and administer firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
Cisco Help Desk Support Outsourcing
Computer Support Help Desk On-site Support
The Help Desk Call Center service delivery structure used by Progent gives small and midsize organizations an effective alternative to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple support groups, optional 24x7 availability of emergency assistance, fast escalation to top-level engineers for solving the most intractable problems, service consistency and reliability, prompt follow through overseen by veteran IT service managers, a variety of easy-to-use techniques for initiating support jobs, and a high level of process transparency enabled by ticket updates and accessible via a web portal.
WannaCry ransomware hot line Professional
Professional ransomware data recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Horizon3.ai NodeZero Certified PEN Testing Cybersecurity Contractor
Consulting Horizon3.ai NodeZero Security Penetration Testing
Progent's certified security experts can perform NodeZero-based penetration tests to verify your security defense tools and policies are properly set up and effective.
ProSight Reporting Remote Infrastructure Monitoring Troubleshooting
24-Hour ProSight Reporting Remote Infrastructure Management Computer Consultant
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Technology Consulting Services Cisco IOS XE
Catalyst 4500 Switch Setup and Support
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure sufficiently available to accommodate real-time requirements, expandable to facilitate future growth, secure enough to protect confidential information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's Cisco certified engineers can show you how to select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security specialists can help you develop a comprehensive security policy and set up Cisco switches so they help support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
24-7 Activesync Consulting
Wireless Configuration
Progent's professionals offer expertise in multiple technologies relevant to mobile connectivity such as system topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified professionals can save your organization work and expense by applying their wireless background to help you choose and configure wireless connectivity solutions that make sense for your business. Progent can also tune your network infrastructure so that mobile handhelds perform more reliably.
Top Quality Amazon SQS Coding
Amazon cloud AMI Developer
Progent offers affordable remote consulting to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Immediate Windows and UNIX Consultancy
UNIX with Windows IT Consulting
Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with an easy single consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Computer Security Check Point 29000 Quantum Force Firewalls
Check Point Security Gateways Firewall Audit
Progent's Check Point Software experts can show you how to choose and deploy Check Point Firewall/VPN utilities and appliances based on Check Point Software's security platform to provide an economical and efficient security solution for your information network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for continuing technical support, administration, education, and design services.
Trend Micro Auditor
Security Organization Juniper Netscreen
For small and midsize businesses, computer security and regulatory compliance is excessively complex to master yet too risky to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's nowhere to hide. Progent makes it affordable for smaller organizations to implement vital security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum charge for remote help. This means you can have the help of a seasoned information consultant to provide just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security plan.
24/7 Professionals Cisco ASA Firewall with Firepower
Firesight Setup and Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
VPN Security Security Company
Security Consultancy IPsec VPN
Progent offers companies of any size expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select the right technologies from multiple suppliers to support your security objectives while staying within your spending limits.
Integration SQL Server 2019
Microsoft SQL Server 2008 Network Consulting
Progent's Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Cisco Certified Expert IT Consultants Wireless AP
CCDP Expert Certified wireless IP phone configuration Support
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Technical Support Cisco ASA Configuration
Award Winning Cisco Firewall integration Consultant
Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Network Security Bulletins Security Contractors
Security Protection Bulletins Cybersecurity Team
This page includes current information on cybersecurity threats, fixes, and leading practices. Contact Progent if your organization needs help protecting your system against the latest IT security threats.
24 Hour Small Company Onsite Technical Support
Cisco Expert Small Business Network On-site Support
If you have a small business information system with 10 to 50 desktop users, Progent's IT outsourcing services free your organization from dependence on an individual independent service provider while giving you affordable and dependable access to high-quality technical expertise. By providing network consulting service when you require it, offering specialized knowledge for key applications, offering value-added services such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable solution for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to create and support a reliable and safe IT network and to have fast access to the experienced help ordinarily restricted to enterprises who are able to afford a sizeable in-house IT group.
Specialist External Network Security Inventory
Information Risk Evaluation Technology Professional
Progent has put together two ultra-affordable service bundles designed to allow small businesses to receive an independent security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive test of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure computer within your firewall to assess your exposure to internal assaults. The two security inventory packages are set up and executed from a protected remote site.
Microsoft .NET Framework Coding
Programming .NET MAUI
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or update .NET applications quickly and at low cost.
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