To get immediate online help with computer security problems, businesses in Calgary Alberta have access to expert troubleshooting from Progent's security professionals. Progent's online service consultants are ready to provide fast and affordable help with security problems that threaten the productivity of your information system. Progent's accredited security consultants are certified to support systems powered by Microsoft, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide range of services addresses firewall technology, email security, secure network design, and disaster recovery preparedness. Progent's technical support staff has earned the industry's most advanced security accreditations including Certified Information Security Manager and ISSAP.

Progent offers online security help on a by-the-minute basis without minimum times and without additional charges for sign-up or after hours service. By billing per minute and by delivering world-class support, Progent's pricing model keeps expenses under control and eliminates situations where simple solutions result in big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may take longer to recognize a penetration and are less able to mount a quick and coordinated response. The more lateral movement ransomware can manage within a victim's system, the more time it takes to restore core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the urgent first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist you to identify and isolate infected servers and endpoints and protect clean resources from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Can We Do Now?
Network Security ConsultantsIf your business is now faced with a network security crisis other than ransomware, go to Progent's Urgent Online Computer Help to find out how to receive fast help. Progent has a team of certified cybersecurity experts who offer remote and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.

For organizations that have prepared beforehand for being hacked, the formal incident handling model outlined by GIAC is Progent's recommended method of reacting to a serious security penetration.

Overview of Progent's Security Services
Coordinating network protection as well as preparation for restoring vital information and functions after an attack requires a continual process that entails an array of technologies and procedures. Progent's certified experts can support your business at whatever level in your attempt to secure your information network, from security assessments to designing a complete security strategy. Key technologies supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Threats.

Planning and Building Protected Networks
Every business should develop a thoroughly thought out security plan that includes both proactive and reactive steps. The pre-attack plan is a set of steps that works to minimize security gaps. The post-attack plan defines procedures to assist IT staff to evaluate the losses caused by a breach, repair the damage, record the experience, and restore business functions as quickly as possible. Progent can show you how to incorporate protection into your company processes. Progent can configure auditing software, create and execute a safe network architecture, and recommend processes and policies that will optimize the safety of your network. Progent's security professionals are ready to assist you to set up a firewall, design safe remote connectivity to email and data, and configure an effective virtual private network (VPN).

If your company is interested in an economical way for jobbing out your network security administration, Progent's Round-the-clock Network Support Services feature automated online system monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with regulatory security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Restoration and Security Forensics
Progent offers expertise in recovering networks and devices that have been compromised, are suspect, or have stopped working because of a security breakdown. Progent can show you how to evaluate the damage caused by the attack, return your company to normal business operations, and retrieve data compromised as a result of the attack. Progent's security specialists can also oversee a comprehensive forensic evaluation by examining event logs and using other advanced assessment techniques. Progent's background with security problems reduces your downtime and allows Progent to recommend effective strategies to prevent or contain future assaults.

Ransomware Cleanup and Restoration Services
Progent can provide the help of seasoned ransomware recovery consultants with the skills to reconstruct an information system that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and recovery consulting.

Work-from-Home Cybersecurity Consulting
At-home employees commonly utilize their personal computers and often operate in a unsecured physical environment. This increases their susceptibility to malware threats and requires judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of security policies built on best practices. Progent's veteran group of telecommuter support consultants can assist you to plan, implement and maintain a compliant cybersecurity solution that guards critical information assets in networks that include remote workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. Besides optimizing the protection and reliability of your IT network, Progent's software/firmware update management services allow your in-house IT team to concentrate on more strategic projects and activities that derive maximum business value from your information network. Learn more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense stack that includes AI software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to guard popular endpoints against modern threats such as ransomware, known and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response software deployed by Progent to gain control and visibility of a customer's system in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help your company to install and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup processes and allow non-disruptive backup and rapid recovery of important files/folders, applications, system images, and VMs. ProSight DPS helps your business avoid data loss resulting from hardware breakdown, natural disasters, fire, malware such as ransomware, user mistakes, malicious employees, or software glitches. Managed backup services available in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, when you log into a protected application and give your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a separate network channel. A wide range of devices can be used for this added means of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified security consultants can provide world-class expertise in key areas of network security including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system tests to reveal possible security problems. Progent has extensive skills with testing utilities and can assist your company to understand audit results and respond appropriately. Progent's certified security engineers also offer web software validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with key global security standards including FISMA, PCI, and ISO. Also, Progent can assess the strength of your wireless security covering stationary wireless equipment as well as portable devices. Learn additional information about Progent's Security Vulnerability Evaluation and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's complete range of security and Virtual Private Network (VPN) solutions such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn more information concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad array of network security solutions from Microsoft and Cisco, Progent can provide businesses of any size advanced engineering services for products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Stealth Intrusion Testing Consulting
Unannounced penetration testing is a valuable technique for helping organizations to find out how vulnerable their information systems are to potential threats by revealing how well network security processes and technologies stand up to authorized but unpublicized penetration efforts launched by veteran security engineers using advanced intrusion methods. Learn more details concerning Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager Experts for Calgary AlbertaCertified Information Security Manager (CISM) identifies the basic competencies and worldwide standards of service that information security managers are expected to master. CISM provides executive management the assurance that those who have earned their certification have the background and knowledge to provide efficient security management and consulting services. Progent can provide a CISM-certified expert to assist your organization in critical security areas including data security governance, risk management, information protection process control, and incident response support.

Read additional information about Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Professionals for Calgary AlbertaProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of verified professional work, extensive study, and exhaustive testing. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management procedures, security architecture and models, access permission systems, applications development security, business processes security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Get more details about Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Calgary AlbertaProgent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP accreditation following thorough testing and significant hands-on work with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.

Find out additional information concerning Progent's ISSAP Certified Protected System Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security features for all critical system functions, define efficient design and configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
CISA Cybersecurity Auditor Engineers for Calgary AlbertaThe Certified Information Systems Auditor credential is a globally recognized qualification that signifies mastery in network security auditing. Accredited by ANSI, the CISA credential has candidates undergo an exhaustive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit consultant able to help businesses in the areas of information systems audit process, information technology administration, network assets and architecture planned useful life, information technology service delivery, safeguarding data resources, and business continuity planning.

Learn additional details about Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Network Risk Mitigation Consultants
CRISC IT Risk Consultants for Calgary AlbertaThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's skills to design, deploy, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and carry out a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-Premier consultants for impartially evaluating your IS control design and with the services of Progent's CISM-certified consultants for defining security policies and procedures.

Find out more details concerning Progent's CRISC Network Risk Management Support.

Global Information Assurance Certification Professional Services
Security Consultants with Global Information Assurance Certification for Calgary AlbertaGIAC was established in 1999 to validate the skill of computer security engineers. GIAC's mission is to assure that a certified security consultant possesses the skills necessary to provide services in important categories of network, information, and application security. GIAC accreditations are recognized by businesses and institutions around the world including United States National Security Agency. Progent can provide the support of GIAC certified consultants for any of the network security services addressed within GIAC certification programs including assessing networks, security incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Read additional details about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Support
If your business is located in Calgary Alberta and you need network security help, telephone Progent at 800-993-9400 or visit Contact Progent.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for the legal profession. Progent can provide online access to NetDocuments consultants who can help legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system (DMS) environment based on NetDocs.

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    Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent can focus on providing high-value services where Progent has little competition. Small companies who work with familiar freelance consultants or who employ internal support personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, secure, and productive.

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    Progent offers the expertise of RIM BlackBerry-certified experts who can assist small companies to plan, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, offers small businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their information network.

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    Progent's seasoned application designers and software developers can help your company to build customizations to Microsoft GP that support the special needs of your organization while retaining the advantages of Windows integration and connectivity. Progent can also offer help with a selection of development tools that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex problems.

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    Progent offers the part-time assistance of a seasoned CIO who can provide strategic direction to assist you select and maintain network technology to meet your present situation and that can be a firm foundation for your growth. Progent's temporary CIO consulting services provide financial leverage to organizations trying to maximize the benefits from their network investment but who are without the budget or hesitant to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in a unique situation to provide objective advice as well as advanced technical support for creating IT solutions that match the particular requirements of your organization.

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    Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support professionals. With Progent's affordably priced network service packages, mid-size businesses can choose a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize business networks enterprise-class reliability, security and performance.

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    Progent's Cisco-Premier technology experts provide professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent's network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company better solutions for your IT network.

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