Cybersecurity and Information Assurance Expertise
Calgary Enterprise Computer Network Environments
To get fast online help with computer security issues, businesses in Calgary Alberta can find expert support from Progent's certified security professionals. Progent's online support staff is available to provide fast and low-cost help with security crises that are impacting the productivity of your information system. Progent's security engineers are premier to support systems powered by Windows, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide array of services addresses firewall technology, email filtering and encryption, protected network architecture, and disaster recovery preparedness. Progent's technical support staff has been awarded the industry's most advanced security credentials including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).
Progent offers online security assistance on a per-minute model with no minimum call duration and no extra charges for setup or after hours support. By billing per minute and by delivering top-level expertise, Progent's pricing model keeps expenses under control and avoids situations where quick fixes result in major charges.
Our Network Has Been Attacked: What Do We Do Now?
If your network is now experiencing a security emergency, visit Progent's Urgent Remote Technical Help to learn how to receive immediate aid. Progent maintains a pool of veteran cybersecurity experts who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.
For businesses who have prepared beforehand for being hacked, the formal post-attack handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security attack.
Overview of Security Services
Managing network security and staying ready for restoring vital information and systems after a security breach requires a continual program that entails an array of technologies and procedures. Progent's security engineers can support your organization at whatever level in your efforts to safeguard your information system, from security assessments to creating a comprehensive security strategy. Important technologies covered by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Spam and Viruses.
Planning and Building Secure Environments
Every organization ought to develop a thoroughly considered security strategy that includes both proactive and reactive elements. The proactive strategy is a set of precautions that helps to reduce vulnerabilities. The post-attack plan defines activities to assist security staff to evaluate the damage resulting from an attack, remediate the damage, record the experience, and restore business activity as soon as possible. Progent can show you how to design security into your business operations. Progent can configure scanning software, create and implement a secure network infrastructure, and recommend processes and policies to optimize the safety of your information system. Progent's security professionals are available to assist you to set up a firewall, design secure online and mobile connectivity to email and information, and install an effective virtual private network.
If you are interested in an affordable way for jobbing out your network security administration, Progent's 24x7 Monitoring Options feature non-stop remote server monitoring and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that comply with government security standards. (Find out about Progent's Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
System Recovery and Failure Analysis
Progent has skill in recovering systems and servers that have been compromised, are in question, or have failed as a result of a security penetration. Progent can show you how to evaluate the losses resulting from the assault, restore ordinary functions, and recover information lost as a result of the assault. Progent's certified engineers can also manage a comprehensive forensic analysis by examining event logs and utilizing a variety of advanced forensics techniques. Progent's background with security consulting minimizes your downtime and permits Progent to suggest efficient measures to avoid or mitigate future attacks.
Ransomware Removal and Restoration Services
Progent can provide the services of proven ransomware recovery consultants with the knowledge to rebuild an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware removal and restoration services.
Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. Besides maximizing the security and functionality of your IT network, Progent's patch management services allow your IT team to focus on line-of-business initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's patch management support services.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack progression including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's veteran engineers offer world-class consulting support in key facets of computer protection such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network tests to uncover possible security holes. Progent has extensive skills with these tools and can help your company to analyze audit results and respond appropriately. Progent's security engineers also offer web software testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with key global security specifications including FISMA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including stationary wireless equipment plus portable devices. Find out additional information concerning Progent's Information Risk Audits and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting expertise for Cisco's complete family of security and Virtual Private Network technologies such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Find out the details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
In addition to supporting a broad array of network security technologies from Microsoft and Cisco, Progent can provide companies of all sizes expert engineering services for security products from other major firewall and Virtual Private Network vendors. Progent's consultants can provide:
- Check Point Software Technologies Expertise
- WatchGuard Technical Assistance
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Support
- Symantec Corp Technical Assistance
Unannounced intrusion checking is a key method for allowing organizations to find out how exposed their IT environments are to real-world attacks by showing how thoroughly network security policies and technologies stand up to authorized but unpublicized intrusion attempts launched by seasoned security engineers utilizing advanced hacking techniques. Read the details concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) identifies the core competencies and international standards of service that IT security professionals are expected to master. It provides executive management the confidence that consultants who have earned their accreditation possess the experience and skill to provide effective security administration and consulting support. Progent can offer a CISM consultant to assist your organization in key security areas such as data protection governance, vulnerability management, information security program management, and crisis handling management.
Read additional details concerning Progent's Certified Information Security Manager Security Support Services.
CISSP Security Consulting Services
Progent's CISSP consultants are security engineers who have been awarded CISSP accreditation as a result of demonstrated experience, rigorous study, and exhaustive examination. CISSP qualification recognizes expertise in a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management practices, security architecture and test systems, connection control methodology, applications development security, operations security, physical security, encryption, communications, Internet security, and business continuity planning.
Learn more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security experts have earned ISSAP status after rigorous testing and extensive experience. field experience with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.
Get the details concerning Progent's ISSAP Accredited Protected Network Architecture Consulting Services.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security mechanisms for all critical system functions, define effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor credential is a globally recognized achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass an exhaustive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security engineer able to help companies in the areas of information systems audit process, information technology governance, systems and architecture planned useful life, IT service delivery, safeguarding information assets, and business continuity planning.
Learn additional details about Progent's CISA Support Expertise.
CRISC Network Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to develop and execute a workplace continuity strategy that follows leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. Progent's risk management expertise is a good fit the support provided by Progent's CISA-Premier consultants for impartially assessing your IS management mechanisms and also with the expertise of Progent's CISM consultants for implementing security policies.
Find out additional information about Progent's CRISC Risk Management Expertise.
GIAC Support Expertise
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC's mission is to assure that a certified security consultant has the skills needed to provide services in critical categories of system, information, and application program security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. NSA. Progent offers the support of certified professionals for all of the network security capabilities covered under GIAC certification topics such as assessing networks, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn more information concerning Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Expertise
If your organization is located in Calgary Alberta and you want computer security consulting expertise, telephone Progent at
Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.
| City | Address | Phone | Link |
| Calgary | 630 8 Ave SW Calgary, AB T2P 1G6 Canada |
+1 587 327 5277 | Calgary Network Support Services |
An index of content::
Consultants Google Cloud Security
Microsoft Certified Partner Google Cloud Security Consult
Progent offers affordable online and onsite support to help businesses of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Cybersecurity Consultancy Check Point 16000 Firewalls
CheckPoint FireWalls Security Auditor
Progent's Check Point Software firewall consultants can show you how to design, deploy, and manage firewall solutions built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
macOS Configuration Consultant
macOS System Consultants
Progent offers national remote technical support and consulting services for businesses who operate macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's experts can provide Mac users a variety of services such as desktop assistance, migration to the latest edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Remote IT help provides maximum leverage for your IT dollar by extending user efficiency and shortening the time billed for network analysis and repair. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by going to your location. In most of cases your network problems can be remediated over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISA premier security specialists to assist with the most challenging network issues.
Juniper SSG20 Router Compliance Audit
Juniper SSG Series Router Security Auditor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Engineer Microsoft Lync Server 2013
Microsoft Lync Server 2013 IM Specialist
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Notebook VPN Network Recovery
24-Hour Smartphone Synchronization Network Support Consulting
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy secure access solutions for remote desktops, notebooks, and smartphones so they work seamlessly with your information network, enabling your business to optimize the efficiency of your off-site workforce.
SonicWall VPN Auditing
SonicWall NSA 9450 Firewall Network Security Auditor
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your business processes.
Remote Troubleshooting Microsoft LCS Server IM
After Hours Microsoft LCS Server 2007 Technical Support Services
MS Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package featuring enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to realize all the advantages of Office Communications Server across your whole corporation.
Information Technology Consulting SQL Server 2014 Migration
SQL Server 2014 Performance Tuning Remote Support Services
Microsoft SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, deployment, management, troubleshooting, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 deployment.
24 Hour SQL 2008 Reporting Services Programming Firms
Microsoft SQL Consulting Services
Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote consulting to assist organizations of any size to create, manage, and maintain applications powered by Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Integration Services Co-Location
Integration Services Data Center Colocation
Progent’s data center IT services are designed for companies with equipment located at IDCs or data center co-location hosting sites and in need of on-demand in-person help at the collocation facility as well as remote help from Microsoft and Cisco Premier experts. Progent offers a full array of Internet Data Centers and IDC and collocation consulting services including network architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
24/7/365 Windows Server 2016 Help and Support
24-Hour Windows 2019 Professional
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with practical expertise and broad knowledge in planning and building seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent’s consulting services can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your computer network. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Altaro VM Backup and vCenter Integration
Altaro VM Backup Local Network Consulting
Altaro VM Backup provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
64-bit Computing Consultant Services
64-bit Computing Specialist
Progent’s Microsoft-premier consultants can assist your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit computing, design an affordable migration strategy that reduces operational disruptions, and provide economical, expert remote support to assist your company to install 64-bit operating systems and application software on your existing hardware.
certificate expiration management Consultant
Urgent IP address management Consulting
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to half of the time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Microsoft Configuration Manager 2016 Computer Consultants
Top Rated Online Technical Support SCCM 2016 Endpoint Protection
Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, allows secure self service, and offers a single point of control for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can assist your organization with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Mac Remote Engineers
macOS Online Specialist
Progent provides nationwide online technical support and consulting services for companies who operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X clients a range of services including desktop assistance, upgrading to the most recent version of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides optimum return for your information technology budget by preserving client efficiency and limiting the time charged for network analysis and repair. Advanced remote support utilities and skilled technicians and engineers allow Progent to handle most network problems without wasting time and expense by traveling to your site. In most of cases your IT issues can be dealt with over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISA certified security professionals to help you with the most difficult network issues.
Microsoft LCS Server Instant Messaging Configuration
Live Communications Server Network Consulting
Microsoft Office Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package featuring advanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better IP protection with this easy-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Microsoft Office Communications Server across your whole corporation.
Remote Technical Support Windows Server 2019 System Insights
Windows Server 2019 Windows Time Service Support and Help
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Consulting macOS Online Troubleshooting
macOS Online Troubleshooting Consultants
Progent offers nationwide online technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop assistance, migration to the current edition of Mac OS X from earlier versions of Mac, plus help with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud. Remote technical support offers optimum leverage for your information technology budget by extending user efficiency and limiting the hours billed for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your network problems can be dealt with over the phone or through a combination of telephone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to help you with the toughest system issues.
Postini Technical Support
Anti-Spam Consultants
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outbound email testing to let you fix your email environment and define and regulate corporate security policy.
Microsoft Experts Windows 7 Training Information Technology Consulting
Microsoft Certified Partner Technical Support Windows 7 Backup and Restore
Progent's Microsoft certified engineers offers offsite and onsite support expertise to help your company to administer, maintain, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote access, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring.
At Home Workers Cloud Integration Troubleshooting
Network Consultant Remote Workers Cloud Integration
Progent can assist small and mid-size organizations to set up their home-based workforce with reliable integration with cloud applications and services.
Support Operations Manager
24x7 Server Monitoring Computer Engineer
Even if your company has a small computer support staff and a modest technology budget, your information network can still feature the same high availability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the most recent network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers operating.
Upgrade Consulting Hourly Rate
Consultant Services Consultant Cost
Progent's pricing model is to charge for remote support and in-person help per minute. As a result, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for fast fixes so you will not be tempted to allow less critical problems to fester.
Online Consulting Computer Support Help Desk
Online HelpDesk Call Center Online Troubleshooting
The Help Desk support delivery model used by Progent's Technical Response Center gives small businesses an effective alternative to reliance on freelance consultants by offering broad expertise accessible to multiple engineering teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling the most complex problems, support consistency and dependability, prompt follow-up enforced by veteran service administrators, a selection of easy-to-use mechanisms for initiating support tasks, plus excellent process visibility made possible by ticket tracking and available through a web-based portal.
Outsourcing Cisco SIP Integration
Top Rated SIP PSTN Trunks Information Technology Consulting
Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or on-premises expertise to assist you to move smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Apple OS X Tiger Setup and Support
Professionals Apple OS X Tiger
Progent's experts offer Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and aligned with your company's objectives.
Microsoft ISA 2004 Server On-site Technical Support
ISA 2004 Server Onsite Technical Support
Progent’s Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Technology Consulting Services CISSP-ISSAP Certified
ISSAP Certified Cybersecurity Consultancy
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough examination and significant work with network security architecture. ISSAP consultants possess in-depth understanding of access control mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.
Microsoft Hyper-V 3.0 Server Consolidation Online Support
Windows Server 2012 R2 Hyper-V 3.0 Consultant Services
Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT costs and improve productivity.
Windows 2003 Server Network Consultants
Windows Server 2003 Consultant
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting powerful information technology applications powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Programming Firm SQL
Microsoft MS SQL Server Development Company
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge high-end applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
24-7 infrastructure documentation management Consulting Services
domain expiration management Consultancy
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Exchange 2013 Voice Mail Specialists
Exchange 2013 Project Planning Computer Consultant
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect key areas such as ease of administration, availability, security and compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
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