Calgary Ransomware Prevention and Removal Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may take longer to recognize a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware can manage within a target's network, the longer it takes to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Calgary area to identify and quarantine breached devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Calgary
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any accessible system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and basically throws the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom fee for the decryption tools required to recover encrypted files. Ransomware assaults also attempt to exfiltrate files and TAs demand an extra settlement in exchange for not publishing this data on the dark web. Even if you can rollback your system to a tolerable date in time, exfiltration can be a big problem according to the nature of the downloaded data.

The restoration work after a ransomware incursion has several crucial phases, the majority of which can proceed in parallel if the recovery team has a sufficient number of members with the required experience.

• Containment: This urgent initial response involves arresting the lateral spread of ransomware across your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes include cutting off affected endpoints from the network to restrict the contagion, documenting the environment, and protecting entry points.
• System continuity: This covers bringing back the IT system to a basic useful level of functionality with the shortest possible downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and mission-critical apps, network topology, and protected remote access management. Progent's recovery team uses state-of-the-art collaboration platforms to organize the complex restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a customer's management and network support group to prioritize tasks and to put critical resources back online as fast as possible.
• Data restoration: The work necessary to restore data damaged by a ransomware assault depends on the state of the network, how many files are affected, and what restore techniques are needed. Ransomware assaults can take down critical databases which, if not properly shut down, might have to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate undamaged data. For example, non-encrypted OST files may exist on employees' desktop computers and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
• Deploying modern AV/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the identical anti-virus tools used by many of the world's largest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware filtering, classification, mitigation, recovery and forensics in a single integrated platform, Progent's ASM lowers TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance provider, if any. Services include establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption utility; debugging decryption problems; creating a pristine environment; mapping and connecting datastores to match precisely their pre-encryption condition; and recovering computers and software services.
• Forensics: This process is aimed at learning the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware attack progressed through the network assists you to evaluate the impact and brings to light shortcomings in rules or work habits that should be corrected to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensics is typically assigned a high priority by the insurance carrier. Since forensics can be time consuming, it is essential that other important recovery processes like operational resumption are performed concurrently. Progent has an extensive team of IT and data security experts with the knowledge and experience required to perform activities for containment, business continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Consulting Services in Calgary
For ransomware recovery consulting in the Calgary area, call Progent at 800-462-8800 or visit Contact Progent.