Calgary Teleworkers Solutions Support and Consulting
System Planning, Configuration, Management and Call Center Consultants
Enlarging your remote workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Calgary company to select the right tools and follow best practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Calgary, Alberta businesses to succeed with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, data protection solutions, and unified management.
Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support an at-home work environment can be particularly complex if you have to accommodate a mix of worker-owned hardware such as desktop computers and laptops, Internet routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering remote help for both legacy as well as modern IT products in virtual office solutions allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- VPN connectivity makes it possible to create a safe tunnel for authenticated remote workers to use IT resources situated at your corporate data center or in the cloud. Progent can assist you to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and use a data center computer's desktop. This gives network managers substantial control over the digital environment of at-home employees and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers expert remote consulting for deploying routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and guests, are frequently used by telecommuters to connect to their router for work. This can cause performance as well as security issues. Progent can help you to mitigate these problems by providing expertise like Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company network. Line-of-business processes might demand redundant Internet connections in case the primary connection fails. Progent can provide expertise for selecting ISPs, picking sensible service bundles, and integrating high-availability Internet access. Refer to Internet access solutions.
VoIP Integration for Teleworkers
Expanding the corporate phone environment to include telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of all sizes to design or tune a telecommuter VoIP service that delivers the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses optimize their current Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. CUCM supports additional mixed media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and deliver on-demand deployment and troubleshooting services.
Voice/Video Conferencing for Remote Workers
A broad range of video conferencing products from major vendors enable online discussions, video conferencing, chat, and content sharing for both local workers and teleworkers. Many organizations use multiple products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your existing conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video calling, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, providing a powerful ecosystem of applications that create a consistent user interface for sharing information across multiple sites and on a wide range of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their initial publication and can assist businesses to tune these critical collaboration products to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web sites to facilitate collaboration and information delivery by providing policy-driven delivery of data, workflow, and utilities for searching through company-wide information silos. SharePoint enables you to build protected portals that permits remote workforce to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, refer to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and co-workers anywhere can retrieve them securely through a web browser. Included with Office 365, OneDrive enables remote employees to jointly author files. Edits made offline are synced when you go back online. To find out about Progent's expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent offers fast and affordable remote support for enabling businesses to build, manage and repair integrated hybrid network architectures that combine internal data centers, telecommuters, branches, and cloud services. Progent can provide expertise for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve issues with cloud access, identity, and cybersecurity.
Microsoft Azure is a leading platform for public cloud services that enables you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure features over 100 services services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore systems with Azure Backup. Progent can also show you how to create secure connections to Azure services for remote workers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity software and cloud-based services available on a subscription basis. Office applications and cloud services are provided in a variety of plans designed for customers ranging from individuals and households to major enterprises. Progent can provide quick and easy remote contact with experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the various subscription plans offered with Office 365 and deploy 365 apps for your at-home workers to achieve top business value. To learn about Progent's consulting expertise for Microsoft Office 365, refer to Office 365 consulting expertise.
Microsoft 365 Exchange Online is among the most widely used applications in Azure-hosted Office 365 product line. Exchange Online provides the advantages of lower spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has designed Exchange Online to operate transparently with local deployments of Exchange, allowing customers to build hybrid information systems. Progent's certified Exchange consultants can provide occasional assistance to guide you past challenging IT roadblocks and can also provide end-to-end project management outsourcing to ensure your at-home workers have convenient and secure access to your Office 365 Exchange Online deployment. To learn Progent's consulting services for Microsoft 365 Exchange Online, go to Office 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest source of cloud-based services. Progent can provide rapid and economical online access to cloud connectivity consultants who can help your organization to plan, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network architecture so your users have a productive computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. For information about Progent's expertise for Amazon AWS, see Amazon AWS integration services.
Google Cloud (GCP) is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to extend your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to set up VMs on GCP Compute Engine, design an efficient storage solution with GCP Storage services, and simplify access management for remote workers with Google Cloud Identity. Progent can also assist you to use GCP's management technology to control and monitor your Google Cloud environment. To find out, go to Google Cloud Platform (GCP) integration expertise.
Help Desk Support for At-Home Workers
A sudden, company-wide changeover to a from-home business model, which might be the result of an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk services make it possible for organizations to outsource or expand their Call Center with Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of online technical support specialists along with world-class ticketing and tracking software to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 PC support from help requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables at-home employees to monitor or edit the status of their current tickets, enter information, and append screen captures and relevant files. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve complex issues. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your company to augment your current Call Center team by sharing responsibilities for Call Desk services transparently between your regular support personnel and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service is based on a collective support model based on the number one professional services automation platform for managing help requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. For details about how Progent's Help Desk Supplementation Services can help your business to provide world-class desktop support to your from-home workers, see Progent's Call Center supplementation Services.
Security and Compliance for Remote Workers
At-home workers often use their own computers and work in a physically unsecured area. This increases their vulnerability to cyber attacks and calls for judicious use of security appliances, remote monitoring, and the creation of policies that follow leading practices. Progent's veteran roster of certified cybersecurity professionals can assist your organization to design, deploy and manage a modern security solution that guards sensitive data in networks that include remote workers.
- Firewalls allow companies to create a network environment that can be safely utilized by on-premises users as well as by telecommuters, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall appliances allow you to configure and control appropriate access rights to different classes of users and to scale your network and adjust your security as your business evolves and as cyber threats become more sophisticated. Progent works with both new and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, visit firewall support expertise.
- Online Endpoint Monitoring makes it easy to watch over the various devices utilized by remote workers and either reject or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on each protected endpoint device, watching all activity and using advanced behavioral threat analysis to identify new attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the infected device from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are offline. To learn more about ProSight ASM, visit remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all types of external and internal security threats for a network that incorporates at-home workers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be provided by data security experts with top certifications including CISA, ISSAP, and GIAC, can assist your business to audit your workflows and governance policies and review your IT infrastructure to enable you to design top-level protection for your at-home workers.
Data Protection for Remote Workers
Data Protection covers saving and recovering vital information so as to prevent data loss and minimize recovery time and effort in the event of storage failures resulting from equipment breakdowns, programming hiccups, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to design and maintain in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for at-home workers must address multiple types of personally owned endpoint devices. Progent can provide fast remote access to experts familiar with a wide range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity plans typically envision circumstances that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your company to create, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager provides a unified platform for protecting critical information by managing onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting remote devices and applications. Remote endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of at-home workers can use Intune to provision and validate apps on managed devices, push patches and certificates, configure policies for accessing information and resources, manage passwords, establish VPN tunnels, determine how telecommuters share information, set up threat protection, verify compliance, and delete sensitive information from lost, stolen or decommissioned devices. Intune works with iOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and how Progent can assist your company to use this platform to manage the endpoint computers of your at-home workers, visit Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that allows network administrators to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, application management, and setup management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Calgary, Alberta business, call
An index of content::
Snatch ransomware protection and recovery Engineers
Services Hermes ransomware protection and recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Remote Desktop Migration Consultants
24x7 Notebook VPN Troubleshoot
Progent's remote connectivity and smartphone synchronization experts can assist you to plan and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing you to optimize the efficiency of your off-site workers.
Remote Branch Office Consulting Services
Sarbanes Oxley Compliance Engineers
For large organizations, Progent can leverage internal network support staffs by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can act as a transparent local extension of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Windows Server 2016 Security and Compliance Consulting
Windows Server 2016 Virtual Machine Load Balancing Network Consulting
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Computer Engineer Wi-Fi IP phone integration
Online Technical Support wireless IP phones and Aironet APs
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, warehouse, retail or other environments where management wants portable phones that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide online and onsite assistance to help you create and maintain a Cisco wireless IP phone solution by providing services that range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Failover Cluster Manager Windows Server 2012 Specialist
Clustered Windows Server 2012 R2 Remote Consulting
Progent's certified failover clustering consultants can assist you to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and help you to automate the management of failover clusters.
Microsoft Forefront TMG Engineer
Computer Engineer Microsoft Forefront TMG 2010
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting capabilities, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to migrate economically to Forefront TMG 2010 from ISA Server.
CRISC Risk and Information Systems Control Consultant
Specialist CRISC Certified Network Risk and Information Systems Control Architect
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.
Macintosh OSX Professionals
24/7 Setup and Support Macintosh OSX
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone integration and iPad management, or migrating to iCloud services. For business environments built solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Microsoft and Cisco Authorized Expert Microsoft Azure integration Reporting
Microsoft Azure integration Design Firms
Progent can help companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.
Dynamics AX Setup and Support
Microsoft Dynamics SL Applications Consulting
Besides offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group webinar training classes tailored to meet your specific needs. Progent's consultants also can help you build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Microsoft Exchange 2019 Remote Consulting
Microsoft Exchange 2019 Server Consulting Company
Progent's Microsoft-certified consultants have more than 10 years of background providing email solutions for customers ranging from small offices to global enterprises. Progent offers affordable support for all versions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and facilitate off-site and mobile email connectivity. Progent’s Exchange support services can help you in designing and implementing a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Offsite Workforce VoIP On-site Support
Telecommuter VoIP IT Consulting
Progent can help small and medium-size organizations to set up VoIP technology to give their teleworkers the advantage of transparent extensions of the company phone network.
Mississippi Server Recovery
Delaware Software Consultants
Progent’s National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer phone support and online secure network access to troubleshoot and resolve network problems quickly and economically. The breadth of technical experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to competent specialists as required.
Microsoft and Cisco Certified Amazon Marketplace Web Service development Programming Companies
24-7 Amazon Marketplace Web Service integration Development Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
SQL Server 2016 Technical Consultant
Expert Microsoft Certified SQL Server 2016 Support Outsourcing
Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
Technology Professional Private Clouds for Small Businesses
Specialists ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are built on mature virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Slackware Linux Consultants
Mandrake Linux Consultants
If your company is producing Linux-based software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing online and on-site assistance as your company needs it, Progent represents an economical way for maintaining an IT system that provides high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Help Desk support.
Support Small Company
Small Business Support and Help
If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your organization from over-reliance on an individual independent consultant while giving you affordable and reliable access to high-quality network expertise. By providing network consulting service when you require it, providing advanced knowledge for key applications, delivering value-added services such as automated network monitoring, and billing only for support you receive, Progent offers you an affordable way for optimizing the productivity and profitability of your small office information system. Progent is the intelligent way for small businesses to build and maintain a reliable and safe IT system and to have quick access to the experienced consulting ordinarily available only to enterprises who are able to support a large in-house IT group.
Lync Server 2013 and Android Consult
Lync Server 2013 and iPhone Engineers
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence consultants can provide remote and onsite support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
IT Consultants SCVMM 2012 and Windows Server 2012
SCVMM 2012 and VMware Support and Setup
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.
CIO Computer Consultants
Technology Consulting Services Chief Information Officer
Progent can provide the temporary services of a seasoned CIO to offer a broad perspective to help you select and maintain network technology to match your present needs and that can be a firm basis for your future growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to organizations who want to optimize the benefits from their IT expenditures but who are unable or unwilling to add another executive-level manager to their head count. Since Progent is vendor-agnostic, with a large team of consultants certified to maintain all major operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to provide objective advice as well as advanced technical support for developing IT solutions that fit the particular needs of your business.
Microsoft SCOM 2012 R2 On-site Support
24x7 Operations Manager Migration Remote Technical Support
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Immediate Software Consultant Email Security and Virus Protection
Microsoft Exchange Server Consultancy Services Group
Progent's Microsoft-certified consultants have more than a decade of experience delivering email support for customers that range from small offices to global enterprises. Progent offers affordable support for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement off-site and wireless email connectivity. Progent’s Microsoft Exchange consulting services can assist you in planning and implementing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Online Consulting System Center 2016 Security and Compliance
Microsoft Certified Expert Setup and Support System Center 2016 and Windows Server 2016
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class reliability, protection, and performance.
24 Hour Windows 2003 Server Integration
Microsoft Windows 2003 Support Services
Progent's Microsoft-certified Windows 2003 Server consultants offer computer support and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, update, and support offerings include network design, deployment, project management, on-site and remote technical support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Mandriva Linux Professionals
Redhat Linux Network Consultants
Progent's Linux support services offer small and mid-size businesses and developers help with managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with an easy one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Google Android integration On-site Support
Google Android integration IT Consultants
Progent's veteran team of IT consultants and application specialists have extensive background providing online and onsite support for businesses of any size who want to integrate Android phones into their IT systems so that mobile clients can work together from anywhere. Progent has the breadth of skills to solve technical issues that involve multiple vendors and that entail a combination of older and current technology. Progent provides budget-friendly online consulting to help you with any aspect of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to help you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Network Consultant WiFi Security
Wi-Fi 6 Consultant Services
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Branch Office Specialist
Branch Offices Remote Troubleshooting
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that require IT service with the flexibility associated with with small companies but which offers professional communications, complete documentation, and adherence to enterprise IT protocols. If your corporation has a branch office situated anywhere in or any region covered by Progent's engineers, Progent can offer a wide array of in-person and off-site network consulting services and system architecture assistance.
Biggest Comprehensive Event Management Professional
Microsoft Operations Manager Consultant Services
Even if your business has a small network services staff and a limited technology budget, your information network can still have the same high reliability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital business applications and hardware operating.
Support Small Business APs
Remote Technical Support Small Business WAPs
Cisco's Small Business series of wireless access points are Linux-powered devices intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or on-premises configuration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, manage and debug Cisco Small Business wireless AP environments of any size or architecture.
Windows 7 64-bit Upgrade Server Install
Microsoft Windows 7 Evaluation Integration
Progent's certified engineers can assist your company to evaluate
Cybersecurity Firms Juniper Junos Management
Juniper Junos BGT Cybersecurity Firms
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Enterprise hybrid cloud Technology Professional
24-7 Google Cloud hybrid solutions Professionals
Progent offers expert online consulting to help businesses integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that combine physical resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Amazon AWS enterprise hybrid cloud solutions Outsourced Programming
Amazon cloud integration Developer Firms
Progent offers cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Intune Mobile Device Management Problem Resolution
Network Security Consultants Microsoft Configuration Manager
Progent's network engineers can assist your company to streamline desktop update and patch management by delivering support for administration platforms that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
UNIX Migration Consultants
Solaris Upgrading
Progent can help your company to design and execute a smooth transition from a Solaris-based information system to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you preserve your data and minimize productivity discontinuity by developing an effective transition plan that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration support, information and application porting, and server and media migration and consolidation.
System Center MOM Professional
System Center MOM Professionals
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical issues detected by SCOM 2012.
Juniper SSG520M Router Compliance Auditor
Network Intrusion Penetration Testing Juniper SSG550M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Google Cloud Kubernetes Specialists
Google Cloud SQL Consultant Services
Progent offers affordable online and onsite consulting to help companies to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
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