Calgary Telecommuters Integration Support
Solution Planning, Integration, Management and Help Desk Consulting
Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Calgary organization to select the right technologies and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent offers support services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Calgary, Alberta companies to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, data security, backup/restore solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for a remote work environment can be especially complex if you have to accommodate a mix of personal hardware such as desktop computers and notebooks, routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience providing remote help for both outdated and current IT products in virtual office venues enables you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making essential updates. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authenticated remote employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent can help you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and interact with a data center computer's desktop. This technology provides network managers substantial control over the digital ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for setting up home routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often supporting an entire household and guests, are frequently utilized by telecommuters to connect to their router for work. This can cause throughput and security issues. Progent can help you to resolve these issues by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point integration help.
- Internet access methods affect the speed and availability of connections between telecommuters and the corporate network. Mission-critical applications may require backup Internet connections in the event the primary connection fails. Progent offers expertise for selecting service providers, choosing appropriate service offerings, and integrating redundant Internet connections. Refer to Internet connectivity solutions.
VoIP Solutions for Telecommuters
Expanding the company PBX system to include remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations optimize their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver as-needed deployment and debugging expertise.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of products to accommodate their different partners and customers. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a rich ecosystem of applications that create a cohesive user experience for sharing data and ideas throughout multiple sites and on a wide selection of endpoint computers. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their original publication and can assist your company to tune these flagship collaboration platforms to maximize the effectiveness of your remote workers.
SharePoint uses web entities to allow collaboration and knowledge sharing by providing policy-based access to data, business processes, and tools for looking through company-wide business data. SharePoint allows you to create protected portals that enables remote workers to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues can retrieve them securely through a browser. Included with Office 365, OneDrive allows home employees to jointly author documents. Edits made offline are uploaded when you reconnect to the Internet. To learn about Progent's expertise for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Public Cloud Integration Services for Teleworkers
Progent can provide affordable remote support for enabling businesses to create, maintain and troubleshoot cohesive network models that incorporate internal data centers, telecommuters, branches, and public cloud resources. Progent can provide top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with public cloud access, identity, and cybersecurity.
Microsoft Azure is a leading family of public cloud services that allows you to utilize IT infrastructure, virtual servers, and key apps hosted on Microsoft's massive cloud. Microsoft Azure includes over one hundred services services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN tunnels. To find out about Progent's consulting expertise for Azure, see Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity software and cloud services offered by subscription. Microsoft apps and cloud services are provided in a selection of plans designed for customers ranging from individuals and households to major enterprises. Progent offers quick and affordable remote access to experts familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to evaluate the various subscription bundles offered with Office 365 and deploy 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's expertise for Microsoft Office 365, see Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has designed Exchange Online to run seamlessly with on-premises deployments of Exchange, allowing you to build hybrid networks. Progent's certified Exchange experts are available for as-needed help to get you through challenging IT bottlenecks and can also provide end-to-end project management outsourcing to ensure your at-home workers have convenient and secure access to your Exchange Online environment. To learn Progent's consulting expertise for Exchange Online, see Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers rapid and affordable online access to cloud integration experts who can assist your organization to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to build a high-uptime network model to make sure your users have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the road. For details about Progent's support services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud (GCP) is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to extend your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your critical applications cloud friendly so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up VMs on GCP Compute Engine, design an efficient storage system with GCP Storage, and streamline identity control for telecommuters with Google Cloud Identity. Progent's experts can also help your organization to use GCP's unified management technology to control and monitor your GCP environment. To find out, see Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Services for Telecommuters
A sudden, organization-wide changeover to a telecommuter workforce, which could be the result of an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses to outsource or augment their Help Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of online IT support specialists along with enterprise-class trouble ticketing and follow-up software to offer an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC support from initial service requests to ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to track or revise their active tickets, add information, and upload screen captures and attachments. Technical support services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. For details, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service allows your company to supplement your existing Support Desk staff by sharing responsibilities for Help Desk Call Center support services seamlessly between your regular support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's shared Call Center service uses a collaborative support solution based on the number one PSA platform for managing service requests and ticketing, establishing ownership, tracking progress, and generating management reports. To learn how Progent's Call Center Augmentation Services can enable your business to provide world-class desktop support to your at-home employees, refer to Progent's Help Desk supplementation Services.
Cybersecurity for At-Home Workers
Teleworkers commonly run their own computers and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires careful use of security appliances, remote endpoint monitoring, and the creation of policies that adhere to leading practices. Progent's seasoned team of certified data security professionals can help your organization to plan, implement and administer a modern security solution that safeguards sensitive data in networks that incorporate telecommuters.
- Firewalls allow you to build a network environment that can be safely accessed by on-premises users and by teleworkers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices permit you to assign and control different permissions to various classes of users and to scale your network and modify your security profile as your business evolves and as cyber threats grow more complex. Progent works with both new and legacy firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration services, see firewall configuration and support services.
- Online Endpoint Security Monitoring makes it possible to watch over the disparate devices utilized by an at-home workforce and either reject or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and using advanced behavioral threat analysis to identify new threats on arrival. When an attack is discovered, ProSight ASM instantly isolates the targeted endpoint from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. For more information about ProSight ASM, refer to remote endpoint security monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all types of external and local security attacks for a network that incorporates telecommuters. Progent can run remote, automated security inventory scanning for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security assessment consulting services, which can be provided by network security experts with top certifications including CISM, CISSP, and GIAC, can help your business to audit your workflows and policies and assess your network architecture to allow you to design the highest level of security for your remote workers.
Data Protection for Telecommuters
The field of Data Protection covers backing up and recovering critical data so as to avoid data loss and minimize recovery time in the event of storage system problems due to hardware breakdowns, software glitches, user error, malware, or other causes. Reliable data protection strategies can be especially challenging to architect and manage in hybrid networks that incorporate private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for an at-home workforce must address multiple types of personally owned endpoints. Progent can provide quick online access to experts familiar with a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your company to develop, document and validate a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a unified platform for safeguarding corporate data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Remote endpoint devices can be personally owned or company owned. IT admins managing the enrolled endpoint computers of teleworkers can utilize Intune to deploy and validate apps on managed devices, push updates and certificates, set up policies for accessing data and networks, set passwords, establish VPN connections, control how telecommuters share information, establish threat protection, ensure security compliance, and wipe corporate information from lost, stolen or deactivated devices. Intune can be used with Apple iOS, Android, Windows, and macOS devices. For information about Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your telecommuters, go to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top features of Workspace ONE include rapid remote deployment of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated reporting and performance analytics, email encryption, and tight integration with Microsoft applications and cloud-based products. To learn about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Calgary, Alberta company, phone
An index of content::
Network Engineer Aironet
Aironet 802.11ac AP Migration Support Services
Progent's Cisco certified wireless networking experts can provide economical online and onsite support for both legacy and modern Wave 2 Aironet wireless APs and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.
Juniper SSL Router Cybersecurity Team
Juniper SA4500 SSL VPN Technical Support Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
24x7 Oracle database administration Consult
MySQL WorkBench Development
Progent can provide cost-effective remote access to an Oracle MySQL DBA or software developer and can help organizations of any size to integrate and support MySQL in a reliable IT environment that offers advanced speed, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Consulting Services Maze ransomware recovery
Engineer Ragnar Locker ransomware recovery
Progent's proven ransomware recovery experts can help your business to reconstruct a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Network Engineer Remote Workforce Cloud Integration
Offsite Workforce Cloud Integration Technical Consultant
Progent can assist small and mid-size businesses to provide their at-home employees with efficient integration with public cloud applications and services.
Microsoft Exchange 2007 Engineer
After Hours Microsoft Exchange 2007 Consultant
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Cisco Experts County Government Specialist
City Government Exchange Specialist
Progent has extensive experience delivering a full-spectrum of online IT support and emergency repair services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in providing advanced remote network consulting and has provided network solutions to organizations in every state. Online support saves travel costs and solves issues more quickly than onsite support.
Risk Monitoring Network Engineer
Support CRISC Cybersecurity
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network solution that takes into account reliability issues involving a broad array of infrastructure technologies and procedures.
Catalyst 2940 Switch Specialists
24x7x365 Catalyst 3850 Switch Support Outsourcing
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize the full advantages of adding intelligent services to their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your network infrastructure sufficiently robust to handle time-critical needs, scalable to support growth, secure enough to protect confidential data, and designed for differentiating and managing all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and integrate Catalyst switches that make sense for your company. Also, Progent's CISA certified security specialists can show you how to develop a comprehensive security plan and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Cisco Virtual Private Network Computer Engineer
Online Help Cisco RADIUS Security
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your growing business needs. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive line of products aimed at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Urgent System Center MOM Technology Professional
MOM 2007 Support Outsourcing
Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services created to assist your company to detect and resolve a an array of IT network problems before they get big enough to impact your business.
Award Winning Microsoft Dynamics GP ERP Technology Consulting Services
Dynamics GP/Great Plains Troubleshooting
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting package and business management tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP/Great Plains line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the ability to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP Software consulting engineers can help you install, customize and administer Microsoft Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
Training QuarkXPress
Digidesign Pro Tools Education
Progent's Apple Mac experts can promote the creative facets of Mac environments by offering consulting services and training in imaging, sound, and video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
CCNP Certified Wireless Access Point Online Troubleshooting
5500 Wireless Controller Computer Consultant
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
IT asset management Specialists
Professionals network asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it.
Mac Security Audits Outsourcing
Remote Mac and Cisco Security Technology Consulting
Progent's CISM-certified security staff can show you how to secure your Apple Mac network through professional support offerings such as performing security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile connectivity, deploying automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular objectives of your business network.
CRISC Certified Online Help
CRISC Cybersecurity Integration Services
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery strategy in case of an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability network solution that addresses reliability issues involving a wide range of infrastructure technologies and procedures.
Windows Server 2008 BranchCache Consulting Services
Windows 2008 R2 Support and Help
Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create test systems and rollout strategies, install Windows Server 2008 with your network environment and workload, train your IT personnel how to use enhanced administration tools, and deliver continuing consulting and support via affordable options including Contact Center service and remote technical support.
24x7x365 Outsourcing IT Support Cisco Firewall
Cisco Security Software Recovery
Progent can assist you to deploy Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid data center and improve operations in vital areas including hardware utilization, security and compliance, versatility, availability, and recoverability.
Windows Server 2016 High Availability Technical Support
Windows Server 2016 Load Balancing On-site Support
Progent's certified IT experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Cisco Network Management Technical Support Firm
Best Network Management Computer Service Companies
Progent's Cisco-Certified network engineers can assist you to use Cisco's network management utilities along with a variety of specialized third-party products to create a comprehensive network management solution to keep your environment running reliably, conserve limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to expand or reassign valuable resources sensibly and economically as your business evolves.
Solaris Engineers
Sun Solaris Specialist
Progent's Solaris platform support services offer small and mid-size businesses and developers help with managing and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient single source to help you build and manage a protected and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Juniper SSL Router Consulting Services
Juniper SA700 SSL VPN Firewall Support
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Juniper J4350 Router Firewall Configuration
Juniper J6350 Router Network Security Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Emergency Intune and Windows 10 Technology Consulting
Technology Consulting Microsoft Intune Migration
Progent's Intune consultants can help your organization to understand the strategic value of adopting Intune for configuring and managing your mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to define security and compliance policies, plan and deploy test environments to confirm the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with SCCM for unified change management, and maintain your Intune deployment.
24/7 Windows and UNIX Specialists
Consultant UNIX with Windows
Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Android and Cisco ASA firewall integration Remote Troubleshooting
Android ActiveSync Online Help
Progent's veteran group of network consultants and subject matter experts have years of background delivering remote and on-premises support for organizations of any size who want to incorporate Android phones into their IT networks so that users can be productive from anywhere. Progent has the breadth of know-how to resolve network problems that involve multiple manufacturers and that represent a mix of legacy and current information technology. Progent provides cost-effective online technical support to assist you with any stage of planning, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to help you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets securely and productively.
Cisco Certified Experts Wave 2 Wi-Fi controller Consultant Services
2500 Wireless Controller Specialists
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
24/7/365 Network Consultant Multi-site
Project Planning Information Technology Consulting
For enterprises with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Certified network support experts and certified Cisco network specialists can provide a variety of network consulting services such as project planning, SOX compliance, office moves, corporate security, system design, local or phone-based branch office support, and technical support for data center hosting facilities. A Progent IT consultant can show you how to design a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco products for connection solutions that combine basic, high-performance, integrated, and remote networking.
Emergency Enterprise Project Management Consulting
Immediate Consultants IT Development Project
For advanced project management support, Progent offers the services of veteran IT professionals with decades of experience in technology management, program development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to leading practices to make sure strategic projects are completed on time and within budget.
SCCM Upgrade Integration Services
Remote Consulting SCCM Intune Integration
Configuration Manager automates application and device deployment at scale, simplifies compliance settings management, inventories network resources, guards against company data leakage, performs network health reporting, enables safe self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist you with any facet of designing, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
ISA Server Consultancy
ISA Server Consulting Services
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your IT protection needs without restricting your network.
Specialists SCDPM 2012 Protection Groups
Microsoft Certified SCDPM 2012 Backup and Recovery Consultants
Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of any size to plan, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
CentOS Linux Help and Support
Ubuntu Linux Specialists
Progent's Linux support services offer small and mid-size businesses and developers support for managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
SCCM Planning Integration Support
Professionals SCCM Mobile Device Management
Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and offers a common control mechanism for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, implementing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Mac and Windows Technology Consulting Services
Windows and macOS Support and Help
Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and collaboration support. Enabling efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to companies that rely on these technologies to maintain their strategic edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Hyper-V 3.0 Virtual Online Troubleshooting
Immediate Microsoft Certified Partner Support Services Hyper-V 3.0 Server
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance productivity.
ASA Firewall with Firepower IT Consultants
Cisco Firepower 1000 Series Firewalls IT Consultant
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, administer and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.
Work at Home Endpoint Management Setup and Support
At Home Workers Endpoint Management Online Support Services
Progent can assist small and mid-size organizations to deploy centralized remote endpoint management systems for administering devices operated by at-home workers.
Microsoft Integration Group
Microsoft Office System IT Consulting Group
Progent’s IT outsourcing services offer economical computer consulting for small companies. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain costs and minimize risks, allowing network support budgets to increase in a more moderate and manageable manner than is possible by assembling a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network foundation for your vital applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Security Company Netscreen
Netscreen Network Security Audit
For smaller organizations, computer security and compliance can be excessively complex to stay ahead of but too dangerous to overlook. The largest biggest institutions have been breached, and the leading cloud services have on occasion been knocked out. It looks like there's no place to hide. Progent makes it economical for small and midsize businesses to carry out vital IT security tasks effectively by offering the benefit of billable time to the closest minute without any minimum charge for online help. This means you have the help of a world-class information consultant to deliver just the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security strategy.
Windows Server 2016 Hybrid Solutions Consultant
Windows Server 2016 Hybrid Configuration Consulting Services
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
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