Calgary At Home Workforce Configuration Advisor
System Planning, Configuration, Administration and Troubleshooting Consulting and Support Services
Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Calgary company to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top value. Progent offers services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Calgary, Alberta companies to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support a remote workforce can be especially complicated if you must accommodate a combination of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both outdated and modern technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services offered by Progent to help you to create a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authorized remote workers to use IT assets located at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide selection of devices including Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a remote PC's desktop. This gives network managers significant control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers expert online support for configuring home routers from a range of vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and visitors, are commonly utilized by telecommuters to access their Internet router for work. This can cause performance as well as security issues. Progent can help businesses to mitigate these issues by delivering services that include Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP setup help.
- Internet connectivity solutions impact the speed and availability of connections between at-home workers and the corporate network. Line-of-business processes might require backup Internet connections in case the primary connection fails. Progent can provide guidance for identifying Internet service providers, selecting sensible service packages, and configuring redundant Internet connections. See Internet access integration services.
IP Voice Solutions for At-Home Workers
Extending the business PBX environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can assist your company to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and troubleshooting expertise.
Voice/Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major vendors support virtual meetings, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent can assist you to manage your existing conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include video calling, persistent chat, plus file sharing. To learn more about Progent's support services for Teams as well as for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist your business to tune your network architecture to run them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a cohesive user interface for sharing information throughout a corporate network and on a wide range of endpoints. Progent has provided remote consulting support for SharePoint and Exchange Server since their initial releases and can help businesses to tune these flagship collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint utilizes web sites to promote collaboration and information sharing by offering policy-based access to data, workflow, and tools for searching through enterprise-wide information silos. SharePoint enables you to build protected web portals that enables remote workforce to view and update consolidated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to integration consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can share them safely via a browser. Included with Office 365, OneDrive allows at-home workers to jointly author files. Edits made offline are uploaded when you reconnect to the Internet. To find out about Progent's consulting services for OneDrive, see Onedrive integration experts.
Public Cloud Integration for Telecommuters
Progent offers fast and affordable online assistance for enabling organizations to build, manage and repair integrated network models that include internal data centers, at-home workers, branches, plus cloud services. Progent offers expertise for all modes of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve issues with cloud access, identity, and cybersecurity.
Azure is a leading platform for public cloud services that enables you to utilize IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure offers over 100 cloud-based services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help your organization to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and recovery systems with Azure Backup. Progent can also help you create protected access to Azure services for telecommuters by setting up and troubleshooting firewalls and VPN tunnels. For information about Progent's consulting expertise for Azure, visit Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity software and cloud-based services available on a subscription basis. Office applications and services are marketed in a variety of plans intended for users ranging from students and households to major corporations. Progent can provide quick and affordable online contact with experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the numerous subscription bundles available for Office 365 and configure 365 applications for your telecommuters in a way that delivers maximum business value. For information about Progent's consulting expertise for Microsoft Office 365, go to Microsoft Office 365 consulting support.
Office 365 Exchange Online is one of the most popular applications in Azure-hosted Office 365 product line. Exchange Online provides the benefits of lower costs for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits associated with public clouds. Microsoft has designed Office 365 Exchange Online to run smoothly with on-premises Exchange environments, enabling customers to build hybrid cloud/onsite networks. Progent's Exchange experts are available for occasional assistance to guide you through challenging IT bottlenecks and can also provide end-to-end project management services to make sure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Exchange Online, go to Office 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's top source of cloud services. Progent offers rapid and economical online contact with cloud integration consultants who can help your organization to plan, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to build a high-uptime network architecture so your users have a consistent computing environment whether they are working from your main office, a remote branch, from home, or on the road. To learn about Progent's expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud Platform is a leading set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist you to expand your current IT resources with the Google Cloud Platform, and Progent's database consultants can help you make your key apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can help you to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage, and streamline access control for at-home workers with Google Cloud Identity. Progent's experts can also assist you to use GCP's unified management tools to control and monitor your Google Cloud ecosystem. To learn, see Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for Remote Workers
A fast, organization-wide changeover to a teleworker workforce, which could be the result of an epidemic or as part of a business continuity process, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk services allow organizations to outsource or supplement their Call Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk services leverage Progent's extensive network of remote technical support experts along with enterprise-class trouble ticketing and follow-up software to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 desktop support from initial service requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or revise their current tickets, enter information, and append screenshots or relevant files. Support services are provided at a significant discount off Progent's normal Level 1 technical service charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to resolve advanced issues. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Supplemental Service enables your company to expand your existing Help Desk Call Center team by sharing delivery of Help Desk Call Center support transparently between your in-house IT support staff and Progent's extensive roster of PC support technicians and subject matter experts. Progent's co-managed Call Desk service uses a co-sourcing support model utilizing the leading PSA tool for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Support Desk Supplementation Services can help your business to deliver best-in-class IT support to your at-home workforce, visit Progent's Help Desk augmentation Services.
Security and Compliance for Teleworkers
At-home workers commonly use their own equipment and work in a physically unsecured space. This increases their vulnerability to cyber attacks and requires careful deployment of security appliances, remote security monitoring, and the enforcement of security policies based on leading practices. Progent's seasoned team of certified cybersecurity professionals can assist your company to design, deploy and manage a modern security environment that protects vital data in networks that incorporate telecommuters.
- Firewalls enable you to build a network that can be safely accessed by on-premises users as well as by teleworkers, mobile users, vendors, customers, and other stakeholders. Modern firewall devices allow you to configure and control appropriate permissions to different classes of users and to scale your IT network and modify your security profile as your company evolves and as network attacks grow increasingly complex. Progent supports both current and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, go to firewall integration and support expertise.
- Online Endpoint Monitoring makes it possible to track the disparate devices utilized by an at-home workforce and either reject or identify and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint, watching all activity and using advanced machine learning and full execution context to identify new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the infected device from the corporate network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even when they are offline. To find out more about ProSight ASM, visit remote endpoint security monitoring for telecommuters.
- Security Audits can assess the exposure of your network to all types of external and internal security threats for an environment that includes at-home workers. Progent can run remote, automated security inventory scanning for rapidly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by network security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can help you to audit your workflows and governance policies and assess your IT architecture to enable you to implement top-level protection for your teleworkers.
Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering critical data in order to prevent data loss and minimize restoration time in the event of storage failures due to hardware breakdowns, programming hiccups, user error, cyber attack, or other causes. Dependable data protection strategies can be especially challenging to design and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must address diverse kinds of user-owned endpoint devices. Progent offers fast online access to consultants knowledgeable about a broad array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity plans often envision circumstances that call for a quick switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist your business to create, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a unified platform for protecting critical data by managing local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Remote endpoint devices can be user owned or company owned. Network administrators managing the enrolled endpoint computers of telecommuters can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, configure rules for permission to access data and networks, set passwords, create VPN connections, control how home-based workers share data, set up threat protection, ensure security compliance, and delete corporate information from missing, stolen or decommissioned devices. Intune runs with Apple iOS, Google Android, Windows, and macOS endpoints. To learn about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, see Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that helps network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Key features of Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Expertise
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An index of content::
24-7 Remote Support Cisco ASA Firewall with Firepower
24/7 Cisco AnyConnect Online Support Services
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Immediate Microsoft Dynamics GP Consulting
Dynamics GP Visual Studio Engineers
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your business.
Online Help Dynamics GP/Great Plains
Dynamics GP Great Plains Software Integration Support
Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that integrates data and operations across your company, interfaces easily with other applications, and brings together employees, customers and vendors unrestricted by time or location. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Network Management Support services
Computer Outsourcing Consultant Cisco Network Management
Progent's Cisco-Certified network engineers can assist you to run Cisco's network management utilities alongside a selection of powerful third-party applications to create a complete network management solution to keep your environment operating reliably, conserve expensive resources, protect your data, recover rapidly from device breakdown or deliberate attacks, and allow you to add or reassign valuable resources intelligently and affordably as your business evolves.
Altaro VM Backup Replication Setup and Support
Altaro VM Backup Disaster Recovery Help and Support
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Microsoft Exchange Upgrade Engineer
Exchange Server 2003 Upgrade Support Services
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
24 Hour Cisco Certified Experts Amazon AWS hybrid cloud solutions Engineers
24x7 Programming Amazon AWS hybrid cloud integration
Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local resources along with public clouds. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Private Cloud Virtual Datacenter Hosting Consultants
ProSight Virtual Machine Hosting Consultant Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system support, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
Catalyst Switch Upgrade Support and Setup
Catalyst Switch VLAN Specialist
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy switches to modern models.
Microsoft Contract Development MAS 90
Microsoft Dynamics NAV Troubleshooting
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your unique business needs. Progent’s Microsoft-certified consultants offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration support for safe, company-wide information sharing plus interfacing with CRM applications.
Small Office Support Outsourcing Services
Cisco Certified Expert Small Office Information Technology Manager
Progent is a leader in affordably delivering world-class IT support to small companies. Progent's achievement in handling the network support requirements of the historically underserviced small company market is the combined outcome of key technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT service, added unmatched technical skill into the IT service mechanism, and dramatically streamlined the repair process.
Network Consulting Firepower Management Center
Consulting ASA Firewall with Firepower
Progent's Cisco-certified CCIE network engineers can assist you to maintain your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
24/7/365 Integration Support Smartphone
Proxim Online Consulting
Progent’s Wireless Consulting Services provide a fast, economical way for businesses of any size to integrate, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Design Firm
Microsoft IT Consultant
To deliver cost-effective network support for small companies, Progent offers comprehensive IT outsourcing packages that give small offices quick access to technical expertise without forcing you to recruit, educate, and maintain a large in-house computer support staff. Progent’s IT outsourcing packages give you an affordable alternative for building a protected and reliable system for your favorite Microsoft Windows office productivity suites such as Microsoft Office XP and Microsoft Office 2003.
On-site Support Macintosh Security Audits
Apple OS X Infrastructure Professionals
Progent's CISM-certified security staff can help you secure your Apple Mac network through expert services including performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific objectives of your business information system.
24x7 ProSight Virtual Machine Security Engineer
Top Integration Services Citrix XenServer Security
ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Top Rated Security Patch Management Troubleshooting
24x7 Intune Conditional Access Online Support
Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic case for adopting Intune for configuring and managing your mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help you to configure policies, plan and deploy test environments to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Technology Consulting Services Meraki Switch Deployment
Remote Technical Support Meraki Switch Topology
Cisco's Meraki line of access and aggregation switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist your company to plan and deploy an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and test a disaster recovery strategy, and resolve issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking infrastructure.
Best SharePoint 2016 Authentication Technology Consulting
SharePoint 2016 Power Pivot IT Services
Progent's Microsoft-certified consultants can provide economical remote and onsite consulting expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
802.11ac Wi-Fi Network Troubleshooting
Emergency Wi-Fi Network Computer Consulting
Progent can show you how to design, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, select appropriate components, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11ac wireless network security plan that is well aligned with the security plan for your entire business network.
Services Documentation Support and Help
Service Reporting Support
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or small service firms who offer minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports sent by every consultant to each client. The practice of detailing and organizing support activity results in more effective service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Linux Remote Specialist
Linux Phone-based IT Outsourcing Company
Progent offers nationwide online help and consulting services for companies that operate networks based on variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your information technology budget by extending user efficiency and limiting the hours billed for network analysis and repair. Advanced online access tools and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security professionals to help you with the toughest system problems.
Contractor Jobs Home Based Microsoft Consultants
Telecommuting Microsoft Consultant Career Opportunities
Progent believes that a carefully designed and executed information system is a pivotal factor for accelerating a company's growth, and Progent applies this philosophy in our corporate network environment. We have created a zero-downtime virtual office infrastructure that enables our in-house engineers and authorized contractors to deliver rapid and effective service, collaborate closely on challenging projects, and experience career and personal growth by acting as part of a dynamic business culture of personal drive and freedom.
WiMax Technology Professional
24/7/365 Metro Ethernet Engineers
Progent can provide the affordable services of online Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Solaris Setup and Support
Emergency Solaris Professional
Progent's Sun Solaris family consulting experts provide small and mid-size businesses and developers help with administering and maintaining Solaris systems that run with Microsoft-based networks. Progent offers your business contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with an easy one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
WatchGuard XTM Firewall Auditing
WatchGuard Firebox Evaluation
Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
On-site Technical Support Dynamics GP/Great Plains Features
Microsoft Dynamics GP ERP On-site Technical Support
Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP so that you retain your information, improve your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP.
Top Ranked Specialists Lync Server 2013 Persistent Chat
Lync Server 2013 Back End Server Consulting
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and end users. Progent has expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Consultants Project Management Test Lab
Load Aggregation Testing Consultant
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Windows, Linux, UNIX, Solaris Computer Consultants
Linux with Windows Specialist
If your business network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and strong security. Progent's Linux and MS Windows coexistence support offerings feature network infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote network support and troubleshooting, on-site technical support, and Helpdesk services.
Specialist Microsoft Office 2000
Troubleshooting Microsoft Office System
Progent’s computer outsourcing services for small companies feature planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person repair, fixing chronic IT problems, and creating a comprehensive security plan. Progent can show you how to enhance system availability and throughput with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with requirements assessment, product identification, bill of materials production, vendor selection, purchasing coordination, and full documentation. Progent’s computer outsourcing service also features education for office productivity products such as Microsoft Office XP.
Microsoft Exchange Server 2016 Upgrade Network Consultant
Professional Exchange 2016 Upgrade Planning
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Consulting Services 64-bit Computing
Technical Consultant 64-bit Upgrade
Progent’s Microsoft-expert consultants can help your organization to enhance your application servers or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, design an efficient migration strategy that reduces operational disruptions, and provide economical, professional online support to assist you to configure 64-bit operating systems and application software on your current computers.
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