Calgary Offsite Workforce Integration Consulting Partner
Solution Planning, Integration, Administration and Help Desk Consulting Services
Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Calgary organization to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services that go from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Calgary, Alberta businesses to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Integrating the physical and software infrastructure needed to support an at-home work environment can be particularly challenging if you must accommodate a mix of personal hardware such as desktop computers and laptops, routers, and wireless appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's background delivering remote help for both legacy as well as current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and offers ready access to expertise for implement essential updates. Support services available from Progent to assist you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authenticated at-home employees to use IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a data center computer's desktop. This technology provides IT managers significant control over the computing ecosystem of telecommuters and ensures them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier online support for integrating routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help you to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point integration help.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the company network. Mission-critical processes may require redundant Internet access in case the normal connection fails. Progent offers guidance for identifying ISPs, picking appropriate service packages, and integrating redundant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for an At-Home Workforce
Extending the corporate PBX system to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX platforms are popular with SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of any size to plan or maintain a telecommuter VoIP service that provides the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses tune their current Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. CUCM manages additional combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver online deployment and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations utilize multiple products to accommodate their various partners and clients. Progent's communications experts can help you to manage your current conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help your business to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of productivity apps that create a consistent user experience for exchanging data and ideas across a corporate network and on a broad range of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can help businesses to deploy these flagship collaboration platforms to optimize the productivity of your remote workforce.
SharePoint uses web entities to allow collaboration and knowledge sharing by providing policy-based access to data, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to build protected web portals that enables at-home workforce to see and edit consolidated business intelligence by means of Wikis, Blogs, social sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, go to planning and configuration expertise for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to OneDrive, and co-workers anywhere can share them safely via a web browser. Provided with Office 365, OneDrive enables at-home employees to co-author documents. Revisions created offline are automatically uploaded when you go back online. To learn about Progent's consulting expertise for OneDrive, refer to Onedrive configuration experts.
Public Cloud Integration Services for Teleworkers
Progent offers affordable remote support for enabling organizations to build, maintain and optimize cohesive network architectures that include physical data centers, at-home workers, branch offices, plus public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with public cloud connectivity, identity, and cybersecurity.
Azure is a popular platform for cloud services that allows you to use IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure includes more than 100 services services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure services for remote workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's consulting expertise for Azure, visit Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of client productivity software and cloud services available by subscription. Microsoft apps and cloud services are marketed in a selection of bundles designed for users ranging from students and households to major enterprises. Progent offers fast and easy remote access to consultants knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your at-home workers in a way that delivers maximum business value. To learn about Progent's consulting expertise for Microsoft Office 365, see Office 365 consulting services.
Office 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Office 365 product product suite. Microsoft 365 Exchange Online provides the benefits of lower costs for physical infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has designed Exchange Online to operate smoothly with on-premises Exchange environments, allowing customers to create hybrid networks. Progent's Exchange experts are available for as-needed assistance to get you past challenging technical bottlenecks and also offer comprehensive project management services to make sure your teleworkers have convenient and safe access to your Exchange Online deployment. For details Progent's consulting expertise for Office 365 Exchange Online, visit Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's top provider of cloud-based services. Progent offers fast and economical online access to cloud integration experts who can assist your business to plan, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to create a high-availability network model to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. To find out about Progent's support services for Amazon AWS, go to Amazon AWS integration services.
Google Cloud (GCP) is a leading collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to expand your current IT assets with the Google Cloud, and Progent's database experts can help you make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist your business to deploy VMs on GCP Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and simplify access management for remote workers with Google Cloud Identity. Progent can also assist your business to utilize GCP's management technology to control and monitor your GCP ecosystem. To find out, visit Google Cloud Platform (GCP) consulting expertise.
Help Desk Support for Teleworkers
A rapid, organization-wide switchover to a teleworker business model, which could be the result of an epidemic or as a component of a business continuity preparedness plan, can overwhelm even a high-performing in-house Help Desk. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services leverage Progent's extensive network of online technical support experts along with enterprise-class ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop support from initial help requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or update the status of their active trouble tickets, enter details, and upload screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Supplemental Service enables your company to expand your current Support Desk team by splitting responsibilities for Call Desk support transparently between your regular support personnel and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's shared Support Desk service is based on a collaborative support model based on the number one PSA tool for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. To learn how Progent's Call Desk Supplementation Services can help your company to deliver world-class IT support to your teleworkers, refer to Progent's Call Desk augmentation Services.
Security for At-Home Workers
Remote workers often use their personal computing devices and work in an unsecured environment. This worsens their exposure to cyber attacks and requires careful deployment of security appliances, remote security monitoring, and the creation of policies that follow best practices. Progent's seasoned roster of certified data security professionals can help you to design, deploy and administer a modern security solution that safeguards critical information in IT networks that include at-home workers.
Firewalls enable you to build a network that can be securely utilized by on-premises users as well as by an at-home workforce, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall appliances permit you to configure and manage different permissions to different classes of users and to expand your IT network and adjust your cybersecurity posture as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and older security devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, refer to firewall support services.
Remote Endpoint Security Monitoring makes it possible to watch over the various devices used by at-home workers and either block or spot and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and using advanced behavioral threat analysis to identify zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even when they are not connected to the Internet. For details about ProSight ASM, visit remote endpoint monitoring for an at-home workforce.
Security Audits can assess the exposure of your information system to all types of external and internal security threats for an environment that includes at-home workers. Progent can run remote, automated security analysis software for quickly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can assist you to evaluate your operations and policies and assess your WAN architecture to allow you to implement the highest level of security for your teleworkers.
Data Protection for Teleworkers
The field of Data Protection involves saving and restoring critical data in order to prevent data loss and minimize recovery time in case of storage failures resulting from equipment breakdowns, programming glitches, human error, cyber attack, or other causes. Dependable data protection strategies can be particularly challenging to architect and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for at-home workers must address diverse kinds of user-owned endpoints. Progent can provide quick online help from consultants familiar with a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity specialists can assist your company to create, document and test a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Endpoint Manager offers a centralized platform for safeguarding corporate information by managing local, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Remote endpoint devices can be personally owned or company owned. IT administrators managing the endpoint computers of teleworkers can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, configure rules for accessing data and networks, manage passwords, establish VPN tunnels, determine how telecommuters share data, set up threat defense, verify security compliance, and erase sensitive information from lost, stolen or deactivated endpoint devices. Intune can be used with iOS, Android, Windows, and macOS devices. To learn about Intune and how Progent can help your company to use this platform to administer the devices of your telecommuters, go to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Top features of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Calgary, Alberta company, phone
An index of content::
Microsoft and Cisco Certified Expert Service Database Support and Help
Consulting Services Service Reporting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by each staff member to each client. The discipline of documenting and archiving service activity results in more efficient service and avoids a slew of typical problems such as when a service client is virtually held hostage to a consultant who won’t release the keys to the kingdom.
Dynamics GP Development Engineers
Dynamics GP Web Services Technology Professional
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you analyze your business more thoroughly, turning raw data into useful understanding of your company and customers.
24-7 VMware vSphere Hypervisor Technology Professional
24/7/365 VMware vCenter Server Professional
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.
Dynamics GP System Update Planning Engineer
Microsoft Dynamics GP System Update Planning Technology Professional
Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, software development, training, and debugging since the product's debut. Progent can provide top-tier expertise for updating out of date Dynamics GP deployments. Progent can assist you to design, validate, and implement an efficient migration from a a legacy version of GP to the latest edition of Dynamics GP.
Fortinet Firewall URL Filtering Remote Consulting
24-Hour Fortinet 30 Series Firewalls Network Consulting
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to deploy your Fortinet firewalls to protect your digital assets at the network edge, within the data center core, at branches, and at the cloud edge.
Network Load Balance Setup and Support
Network Load Balance Computer Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small and mid-size businesses to minimize system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and transparent maintenance. Progent’s business continuity consultants can help your company to develop and test an efficient business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can help you to design, deploy, and support resilient technologies including non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Azure AD Directory PIM Network Engineer
Azure AD Privileged Identity Management Online Support
Progent’s consultants can assist you to design and carry out an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to centralize identity and access services for both on-premises and Azure assets.
Specialists Google Cloud Backup
Professional Google Cloud Dialogflow
Progent can provide cost-effective online and on-premises support to help organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Check Point Newxt Ceneration Firewalls Firewall Audit
Check Point 3000 Firewalls Cybersecurity Team
Progent's Check Point Software firewall experts can help you design, deploy, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Apple Motion Instruction
QuarkXPress Learning
Progent's Mac consultants can support the creative facets of Mac computing by providing help services and education in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Technical Support Services Dynamics GP Crystal Reports
Dynamics GP Customization Consultant
Microsoft Dynamics GP software offers analytics and reporting capabilities that allow you to monitor all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you design reports that let you analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce applications that work transparently with Dynamics GP.
Top Ranked Cisco Consultant Part Time Jobs
Cisco CCNA Employment
If you are a network engineer with technical support expertise, teaming with Progent and assisting our clients will expand your abilities through collaboration with Progent's team of motivated, high-output consulting experts. Progent's concentration on offering network consulting and technical support to small and midsize companies will give you the chance to consult closely with decision makers and add significantly to the success of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art tools for off-site service and wireless access to allow you to come up with fast solutions when you take on mission-critical issues.
Remote Technical Support Catalyst 9100 Series AP Management
CCIE Certified Catalyst 802.11ax Wireless Remote Troubleshooting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants can provide economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Mission Critical Environment Integration
Mission Critical Environment Onsite Technical Support
Progent’s fault tolerant network experts offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, non-stop data center support, and other high-availability networking support to show your organization design a non-stop network for mission-critical applications. Progent has the experience to design economical, non-stop systems by utilizing the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
Symantec VelociRaptor Consulting Services
Symantec VPN Auditing
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also help you create and implement a complete security plan that can incorporate firewall and VPN devices and utilities, managed security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing network help, administration, education, and security expertise.
Microsoft Office SharePoint Server 2007 IT Consultant
SharePoint Server Support and Help
Progent’s Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a central spot for your workers or clients to access, organize, share and interact with relevant data, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve developed in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can help you to manage your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Ubiquiti UAP-AC WiFi access point Consult
Ubiquiti UniFi wireless LAN Technology Professional
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running throughout multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can assist your organization to assess the benefits of UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
WiMax Services
Comcast Business Class Cable Internet Consulting Services
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
SQL Server 2012 Security Network Consulting
PowerPivot for Excel Professional
Progent offers the expertise of Microsoft-certified engineers as well as experienced database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and data security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Lync Server 2013 and Android Consulting
Lync Server 2013 certificate management Consulting Services
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and network architects can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Open Now VMware NSX Architecture Consulting Services
VMware NSX Private Cloud Consultants
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, configure, test and administer a DR system based on VMware SRM and VMware NSX.
Lync Server 2013 PSTN Gateway Professionals
24/7/365 Engineer Lync Server 2013 Instant Messaging
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and secure communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid topology suitable for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management team and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Nagios for Linux Consultant Services
Nagios for Linux Specialists
Network monitoring typically involves observing a system's resource usage in order to uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows operate together. Progent's network support consultants can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX support services offer small businesses and programmers assistance with managing and supporting UNIX and Linux networks that work with Microsoft-based products.
Software Consultant Multi-site
Colocation Remote Technical Support
For large organizations, Progent can leverage internal IT groups by providing world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless nearby extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and world-class support for multi-site office environments based on Enterprise Windows. Progent can offer field engineers and specialists to help with a site move or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
Emergency Microsoft Windows 2000 Configuration
Windows Server 2000 Upgrade
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting offerings include system design, installation, documentation, local and remote technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Upgrade Help Exchange 2000 Upgrade
Remote Consulting Microsoft Exchange 2000 Upgrade
Progent is among the most expert information technology support companies for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Immediate Support and Help Apple OS X and macOS
24x7 iCloud Outsourcing
Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad management, or migrating to iCloud services. For computer networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.
ProSight Remote Infrastructure Management Help and Support
Network Performance Analysis Remote Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating devices that need critical software patches, or isolating performance problems.
Windows Server Essentials and SQL Server Engineer
Microsoft Windows Server 2012 R2 Essentials Engineer
Windows Server Essentials is an affordable, entry-level platform that allows small businesses to transition from the older stand-alone on-premises datacenter to the contemporary hybrid computing model that combines both local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting help, technical support, and customized training.
Consulting Postini
Antispam Technology Consulting
E-Mail Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard anti-spam and virus protection aggregation offering. Progent’s certified email security consultants can help you create an email security strategy that features spam filtering and virus defense products and processes.
NetDocuments ndThread Technology Professional
Specialist NetDocs Troubleshooting
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for the legal profession. Progent can provide online guidance from NetDocuments consultants to help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocs.
Apple Mac and Windows Consultants
Computer Consultant Microsoft VBA for Mac
Microsoft Mac Office allows Mac users to run the world's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that combine Mac with Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.
Oracle Recovery Manager Technology Professional
24-7 Oracle Database Resource Manage Consulting
Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
ProSight infrastructure documentation management Specialist
Professionals network asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
ProSight ESP Behavior-based Antivirus Consult
ProSight Phishing Defense Consulting
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.
Select Topic: