Fast Remote Support for Calgary Alberta UNIX or Linux NetworksFor small businesses in Calgary Alberta, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX-family systems and Windows platforms. Progent has delivered remote support to companies in all 50 states in the United States. (See Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for complex connectivity problems, as well as the assistance of CISA and CISSP-accredited security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's remote support engineers offer excellent value due to the fact that they are equipped with the real-world background and the advanced tools to solve most network problems quickly. This lowers direct expenses since solutions take up fewer billable minutes. Online help also eliminates the cost of sending an engineer to your location. Your organization saves even more with indirect expenses by minimizing or avoiding system outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted executives.

Progent's billing policy for remote help is designed to get the most out of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you receive. In contrast to many remote support organizations, Progent imposes no initialization charge or minimum payments. Progent's per-minute granularity and clean policy for billing save you from scenarios where quick solutions manage to turn into large bills. Progent's skill at solving problems efficiently translates into your company saving money.

Progent's Online Support Tools
Over the years, Progent has fine tuned an array of optimized technologies and proven methodologies which promote the highest level of effectiveness for remote technical support and repair for small company computer networks. Progent provides safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN access permits the engineers of Progent's remote service group to link to your computer system remotely without breaching corporate security.

Progent's proprietary customer support reporting system maintains thorough records for the support that Progent's clients have received. Progent's staff engineers have the benefit of the history of assistance delivered to each customer by every consultant. This database of trouble tickets and responses is organized as a quickly exploitable support knowledge base that permits Progent's remote technical experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft permit access to additional massive support knowledge bases and permit fast access to vendors' in-house engineering staff so Progent's remote service experts can determine optimal solutions promptly.

Initiate Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Calgary Alberta or to learn additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Emergency Support.

Online Technical Services Available from Progent
Progent's online network support experts possess certified skills in an extensive set of products and technologies. This broad range of IT skills enables Progent's consultants to tackle almost any crisis that may take place in a small or midsize company information system. Certificates earned by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

To help clients with mixed-OS environments, Progent also provides the support of consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online technical support services Offered by Progent to clients in Calgary include:

Additional Support Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for special projects that small businesses often request. Progent's rates for longer-term consulting projects are set based on the level of expertise of the engineers assigned. Progent's experience with these important fields of information technology enables customers to complete major projects within budget and on time. Progent's project-based online consulting services include:
  • Call Center Support
    Progent's Help Desk support programs for small and midsize organizations with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk support services are ideal for small organizations who don't have the resources to support an internal Help Desk but who need fast access to an efficient Help Desk Call Center with proficient telephone support as well as the technical depth to escalate complex problems to advanced engineers.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation tool for managing service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting expertise can support you in building an efficient new Help Desk Call Center or enhancing your established organization, evaluating or enhancing Call Center application software to meet the particular needs of your company, or adding occasional online staff to supplement your in-house Help Desk Call Center resources to handle high-demand scenarios such as software migrations, major updates, or rolling out new applications.

    Progent's Help Desk team of experienced information technology experts provides your clients in Calgary Alberta fast contact with a large network service resource with substantial experience providing telephone-based consulting and online repair service for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk Call Center perception as a major contributor to business efficiency, and Progent's intent is to solve rather than just track network issues.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff can supply remote advanced engineering expertise and training in special application fields that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Microsoft Excel. For more information on Progent's expertise, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can support the imaginative elements of Apple Mac computing by providing remote help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a large selection of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's consultants can also assist you with common projects like capturing or digitizing audio or video or setting up an audio/video post production studio.

    Remote Network Monitoring Support
    Progent can provide businesses in Calgary Alberta remote network and server monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so that your computer support is proactive rather than reactive. By uncovering possible issues before they grow into network outages, automated monitoring can head off inconvenient and costly information system breakdowns. Progent can also utilize system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or systems that incorporate a combination of platforms.

How Your Calgary Alberta Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent remote support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Online Help, call 1-800-993-9400, or see Contact Progent.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
Canada
+1 587 327 5277 Calgary Network Support Services




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    Progent has been delivering SharePoint support since the initial product was published over 20 years ago, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific jobs related to your SharePoint 2013 deployment.

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  • Security Architecture Services ISSAP Security Consultancy
  • Server Management Professionals Server Consolidation Online Support Services
  • Setup and Support Comprehensive Event Management Microsoft System Center Operations Manager Engineer
  • Shared Help Desk Ticketing Information Technology Consulting Shared Helpdesk Specialists
  • Short Term IT Staffing On-site Support 24-7 Short Term Staffing Professionals

  • IT Outsourcing Engineers
    IT Outsourcing Professional

    Progent is structured to deliver comprehensive online consulting for all major technologies common to today's small company IT systems and offers an array of strategic, as-needed support services such as a temporary Chief Information Officer to offer advanced planning and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management for major initiatives such as office moves oroperating system migrations, connectivity consultants for designing fast and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, enhance, or repair mission-critical applications.

  • Skype for Business 2019 Specialists Specialists Skype for Business and iPad
  • Skype for Business disaster recovery Consulting Services Award Winning Microsoft Skype for Business IM Information Technology Consulting
  • Redhat Linux, Solaris, UNIX Integration Services
  • Small Government Cisco Consultant School District Exchange Consult
  • Small Office Computer Consulting Group Cisco and Microsoft Certified Experts Small Business Security Consulting Firm

  • ProSight IT Management Outsourcing Consulting Services
    Managed IT Services Consultants Online Troubleshooting

    Progent's ProSight family of managed services are geared to provide organizations who have small internal IT support teams with low-cost help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include fixed network management costs, automation of common management processes, continual absorption of new information technology, smooth migration from older systems to up-to-date solutions, improved alignment of computer technology with strategic objectives, guidance from veteran network experts, and allowing management to focus on business issues instead of ever-changing information technology.

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  • SQL Server 2016 Backup Encryption Support and Help
    SQL Server 2016 Data Mining IT Consultant

    Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, availability, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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  • Company-wide Standards for Best Practices IT Specialists
    Best Practices Small Office Computer Consulting

    Progent's team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of network service, performing a broad range of technical projects for an extensive mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This means that you get not only expert IT skills, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world IT problems efficiently.

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  • SonicWall NSA 3650 Firewall Cybersecurity Firm SonicWall TZ500 Firewall Information systems Security Outsourcing
  • Specialists Microsoft Windows 10 ADK Computer Specialist Windows 10 Migration
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  • Suse Linux, Sun Solaris, UNIX Integration Ubuntu Linux, Solaris, UNIX Remote Troubleshooting Calgary, Alberta
  • Systems Management Server Onsite Technical Support Top SMS 2003 Upgrade Consulting
  • SyteLine Professional Infor SyteLine CloudSuite Process Improvement Professionals
  • Technology Professional Google Cloud hybrid cloud integration Google Cloud hybrid cloud solutions Specialists
  • Teleworker Integration Consultant Services Teleworker Services On-site Support
  • Redhat Linux, Sun Solaris, UNIX Consulting Alberta
  • Top Teleworkers Calgary Consulting Services - Cybersecurity Systems Consultants At Home Workforce Calgary Consulting - Cybersecurity Solutions Guidance Calgary, AB
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  • UNIX, Windows Consult Technology Consulting Services Windows, UNIX, Solaris
  • Virtual Help Desk Costs Consulting Services Shared Call Center Economics On-site Support
  • Virtual Server Hyper-V Support and Help 24/7 Microsoft Hyper-V 3.0 Server Virtualization Services
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    Progent Cybersecurity Press Relations Services

    Progent in the News is managed by cybersecurity expert Darrin Johnson.

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  • Flexential Internet Data Center Specialist
    Flexential Internet Data Center Consulting

    Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent maintains a team of network experts based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover preparedness consultants. Progent can also help you to design and implement a migration to the Flexential facility with services such as planning system architecture, recommending hardware, system configuration and testing, troubleshooting, setting up remote management, and educating your IT support team.

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  • Work at Home Data Protection Network Consulting Offsite Workforce Data Protection On-site Support
  • Work from Home Employees Assistance - Calgary - Infrastructure Assistance Calgary, Alberta Calgary Work from Home Employees Setup Consultants Calgary
  • Work from Home Employees Consulting Experts in Calgary - Collaboration Technology Consulting Services Calgary Alberta Remote Workers Calgary Expertise - Collaboration Solutions Consulting and Support Services
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  • CISSP Certified Network Security Architect Specialists
    Top Consult CISSP Certified Cybersecurity

    Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that guard a small office from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and various clouds.

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