Fast Online Support for Calgary Alberta UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies in Calgary Alberta, Progent offers help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE network specialists for challenging infrastructure problems, plus the services of CISSP-accredited security consultants to handle advanced security architecture and business continuity planning.

Progent's remote technical support engineers offer exceptional value because they have the real-world experience and the sophisticated tools to solve the majority of information system problems quickly. This reduces direct expenses since service calls take up a smaller number of billable minutes. Remote support also avoids the expense of dispatching a consultant to your site. Your organization saves additionally in incidental expenses by reducing or eliminating network downtime and related costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.

Progent's billing model for remote help is structured to get the most out of your network support dollar. Progent bills per minute for phone assistance, so you are charged only for the services that you receive. Unlike typical online service firms, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and clean model for billing prevent situations where fast solutions manage to end up as big invoices. Progent's skill at solving technical issues quickly translates into your business spending less cash.

Progent's Online Service Technologies
Through years of experience, Progent has developed a set of customized technologies and field-tested processes which allow the highest degree of efficiency for online technical support and repair for small and midsize company information systems. Progent offers protected VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology enables the engineers of Progent's remote service group to access your company's computer system without violating corporate security.

Progent's sophisticated service database system stores extensive records describing all support that Progent's clients have been provided. Progent's staff service personnel have access to the specifics of all help provided to each Progent customer by any consultant. This archive of issues and solutions is structured as a conveniently searchable internal knowledge base that enables Progent's remote support experts to share their knowledge with the whole team to make sure that the quality of Progent's support services grows over time. Progent's advanced accreditations and working relationships with major industry leaders including Cisco and Microsoft make available other massive technical support databases and allow quick access to vendors' internal engineering staff with the result that Progent's online consulting experts are able to determine the best resolutions in the least time.

Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Technical Support from Progent
To access Progent's phone support in Calgary Alberta or to learn additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, go to Immediate Emergency Support.

Remote Technical Services Available from Progent
Progent's remote technical support experts offer advanced credentials in a comprehensive set of products and technologies. This breadth of technical skills enables Progent's consultants to manage virtually any emergency that may occur in a small business network. Certificates earned by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To provide assistance to clients with multi-operating system networks, Progent also provides the support of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based technical services provided by Progent to companies in Calgary include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services address a wide spectrum of information technology such as network architecture, messaging systems, network and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server consolidation and easy management, and migration from older applications to current MS Windows or Linux solutions. Progent's team-oriented approach to solving technical problems enables fast escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This expedites repair of urgent problems, reduces lost productivity, and cuts service expense.

    Progent's UNIX and Linux consultants can provide urgent remote help for analyzing anomalies affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco Consultants for Calgary AlbertaThe Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure professionals, and indicates an individual's networking knowledge at the expert level. Cisco CCIEs can handle even the most stubborn challenges associated with network infrastructure planning, integration, maintenance, security, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS Software network administration tools and developing workarounds or locating program patches. CCIEs represent an excellent value since their broad experience permits them to fix the most difficult problems quickly. In common instances, less seasoned service providers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes. Few consulting organizations make Cisco-qualified CCIEs available to help small and medium sized companies. Progent offers fast telephone contact with a Cisco CCIE so you can receive urgent assistance for severe network problems that are hurting business efficiency but are not within the experience of your local IT service providers. Progent's Cisco CCIE consultants can communicate with your network via sophisticated on-line support tools to provide fast, secure, and economical analysis and repair. Progent's CCIEs can provide consulting for all of Cisco's industry-leading family of connectivity devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.

  • Authorized Windows Experts
    Microsoft Windows Expertise for Calgary AlbertaProgent's Microsoft-certified online service engineers can provide network troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist you with a broad variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 integration, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration support, SharePoint Server 2019 design and integration, Microsoft Teams integration, Skype for Business Server migration support, Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a full array of online PC desktop support services such as Windows 7 integration, upgrading to 64-bit workstation software, integrating Office 2010, and automating desktop configuration.

  • CISM and CISSP Premier Network Security Engineers
    CISSP Premier Network Security Specialists for Calgary AlbertaProgent's qualified CISM and CISSP network security engineers offer a variety of system protection services to bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or assist your company to recover rapidly after a damaging penetration. Security services offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Netcat; quick recuperation from malicious attacks; setting up firewalls; building safe architectures for remote and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online consulting services to help companies of all sizes connect their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration services such as Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of experience providing high-level consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Additional Support Services Offered by Progent
Progent offers the services of seasoned online consulting experts for contract IT projects that small companies often request. Billing charges for ongoing development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's experience with these important fields of information technology enables clients to complete critical projects economically and on schedule. Progent's project-based online consulting services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for small organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk support services are well suited for smaller businesses who don't have the resources to create an in-house Call Center but who want fast response from a dependable Help Desk Call Center with professional phone support plus the available expertise to escalate the most challenging trouble tickets to advanced consultants.

    Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on the leading professional services automation tool for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting support can assist you in creating an efficient new Help Desk or enhancing your current organization, identifying or modifying Help Desk software to meet the unique demands of your company, or providing occasional online staff to work with your internal Help Desk Call Center team during unusually busy situations such as software transitions, major updates, or rolling out brand new business software.

    Progent's Help Desk team of experienced network experts gives your workers in Calgary Alberta rapid contact with a dependable network service resource with years of background delivering phone consulting and online repair service for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk recognition as a major contributor to company productivity, and Progent's target is to resolve instead of merely report technical issues.

  • Applications Services: Training, Custom Development, and Integration
    Progent's Applications Consulting Group provides online and in-depth consulting expertise and education in specific business application fields that include ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Office Project, MS Office Word, and Excel. For more information about Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Mac experts can nurture the imaginative components of Macintosh environments by delivering phone-based consulting support and training in graphics, sound, and video. Progent's support professionals can provide help in a large selection of Macintosh creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects such as capturing or digitizing audio/video or putting together an audio/video post production studio.

    Online Network Monitoring Support
    Progent can provide companies in Calgary Alberta remote network monitoring support based on MS Operations Manager network monitoring and reporting, enhanced by Progent to accommodate your environment so that your computer maintenance is proactive and automated. By anticipating looming problems before they grow into downtime, automated monitoring can minimize disruptive and costly network crises. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or networks that support a variety of platforms.

How Your Calgary Alberta Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent online help with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services

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    Progent's Solaris family consulting services offer small businesses and software developers support for administering and supporting Solaris systems that run with Microsoft-powered technology. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology governance, systems and infrastructure lifecycle, information technology support, safeguarding of data assets, and disaster recovery preparedness.

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