Fast Phone Consulting for Calgary Alberta UNIX, Linux, or Solaris NetworksFor small businesses located in Calgary Alberta, Progent provides technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure issues, as well as the services of CISSP and CISM-certified security engineers to handle high-level security design and business continuity preparedness.

Progent's remote support engineers represent exceptional value because they are equipped with the real-world background and the sophisticated tools to resolve most information system issues quickly. This reduces immediate expenses because service calls require fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your location. Your organization benefits even more in indirect costs by minimizing or avoiding network outages and associated losses stemming from business disruption, disgruntled clients, unproductive workers, and de-focused executives.

Progent's billing policy for remote support is designed to stretch your network support dollar. Progent bills on a per-minute basis for phone consulting, so you are billed only for the services that you actually get. Unlike many remote support organizations, Progent requires no startup surcharge or minimum fees. Progent's per-minute granularity and simple policy for pricing prevent scenarios where quick solutions somehow end up as large bills. Progent's skill at dealing with technical issues quickly results in your business conserving money.

Progent's Remote Technical Support Tools
Over the years, Progent has developed a set of customized tools and field-proven methodologies that allow the maximum degree of effectiveness for remote engineering help and repair for small and midsize business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN access enables the consultants of Progent's remote service group to communicate with your computer system without breaching corporate security.

Progent's highly evolved service database application maintains extensive documentation describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of support delivered to each Progent client by every Progent consultant. This archive of trouble tickets and fixes is organized as a quickly retrievable internal knowledge base that permits Progent's online technical engineers to communicate their experiences company-wide to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and close relationships with important technology companies including Cisco and Microsoft permit access to other vast technical knowledge bases and allow fast response from vendors' internal engineering staff so Progent's remote service experts can find the most efficient resolutions quickly.

Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Calgary Alberta or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical requirement for IT support, visit Immediate Urgent Support.

Remote Technical Services Offered Progent
Progent's phone-based consulting engineers have certified skills in an extensive set of disciplines. This wide range of capability allows Progent's consultants to address virtually any crisis that may take place in a small or midsize company information system. Certificates held by Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To help customers with mixed-platform networks, Progent also offers the skills of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online services provided by Progent to small businesses in Calgary include:

Additional Support Services Available from Progent
Progent can provide the skills of world-class remote consulting experts for contract projects that small businesses often need. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the engineers required. Progent's background in these special fields of information technology allows customers to execute critical initiatives within budget and on time. Progent's special remote engineering services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for small organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Call Center support services are ideal for smaller organizations who don't have the resources to create an internal Help Desk Call Center but who want quick communication with a reliable Help Desk Call Center with proficient telephone assistance plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk consulting support can aid you in building an efficient new Help Desk or revamping your current organization, selecting or customizing Call Center software to handle the special demands of your corporation, or adding occasional phone support staff to work with your internal Call Center team during demanding situations like software migrations, mass upgrades, or installing brand new business software.

    Progent's Call Center team of veteran information technology professionals gives your computer users in Calgary Alberta fast contact with an effective support group with years of background providing telephone-based help and online troubleshooting for computer environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Call Center recognition as a major driver of company efficiency, and Progent's goal is to fix rather than merely annotate technical issues.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff offers online and in-depth engineering expertise and education in key business application fields including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Project, MS Word, and MS Office Excel. To read additional information concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac experts can nurture the artistic aspect of Macintosh computing by delivering remote help services and education in graphics, sound, and video. Progent's support professionals offer help in a variety of Macintosh applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common procedures like capturing or digitizing audio/video or establishing an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent offers companies in Calgary Alberta remote network monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so that your IT support is proactive and automated. By uncovering looming trouble spots before they expand into network outages, automated monitoring can head off inconvenient and expensive service crises. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or systems based on multiple platforms.

How Your Calgary Alberta Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based support with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.

Calgary Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Calgary metro area.

Onsite IT Consulting
Progent locations in Calgary Metro

City Address Phone Link
Calgary 630 8 Ave SW
Calgary, AB T2P 1G6
+1 587 327 5277 Calgary Network Support Services

An index of content::

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  • Linux Network Monitoring, Nagios and MRTG Engineer
    Linux Network Monitoring Professional

    Nagios and MRTG are powerful, Open Source monitoring tools that run on Linux and can be used to analyze UNIX/Linux environments, Windows systems, or mixed-platform systems where the Linux OS and Microsoft Windows coexist. Nagios allows network managers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration experts can assist you to utilize both these programs to streamline and troubleshoot your computer network.

  • Palo Alto Networks App-ID Security Audit Services Security Audits Palo Alto Networks PA-220 Series Firewalls

  • Exchange Server 2010 Migration Consultants
    Exchange 2007 to Exchange 2010 Upgrade Engineer

    Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Exchange 2010 for your business and can assist you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast ROI by improving your productivity, lowering the expense of equipment and support, streamlining management, and consolidating your vital communications technologies.

  • Presence Awareness Remote Troubleshooting Urgent Microsoft Expert VoIP Consultant

  • 24 Hour ProSight Managed IT Services Consultant Services
    Managed IT Services Consultancy

    Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal internal IT support teams with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate network management expenses, smart automation of common management tasks, continual adoption of new information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business objectives, guidance from veteran network experts, and freeing up management to focus on business issues instead of ever-changing computer technology.

  • Red Hat Linux, Sun Solaris, UNIX Integration Support Alberta
  • Private Cloud Integration Consulting Consultant ProSight VM Hosting
  • ProSight Data Protection Services ECHO Technology Professional 24 Hour Network Consultant ProSight ECHO Managed Cloud Backup Services
  • ProSight Phishing Protection Consult ProSight Phishing Defense Specialists
  • ProSight Remote Desktop Monitoring Computer Consultant Server Monitoring Consult
  • Professional CRISC Risk and Information Systems Control CRISC Certified Risk and Information Systems Control Manager Professional
  • Professional ProSight Reporting Remote Infrastructure Monitoring ProSight Reporting ConnectWise Automate Consultant

  • Network Installation Nation Wide Support
    Alabama Small Business Network Consulting Group

    If your organization does not require emergency online support but you think you will need assistance with your information system in the near future, you can save time and money and guarantee that the appropriate expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email

  • Professionals Network Architecture Relocation Professional

  • Microsoft Experts Windows 11 Security Technical Consultant
    Windows 11 and TPM Remote Technical Support

    Progent's Windows 11 consulting experts can provide a range of services for Windows 11 such as cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support services.

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  • Consultants Network infrastructure patch management
    Cisco switch patch management Engineer

    Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.

  • Progent Small Businesses Data Recovery 24x7x365 Progent Small Enterprise Tech Support Outsource
  • Progent in the News Consulting Services Progent Press Relations Services
  • Proxim Tsunami Wireless Case Study School Wireless Case Studies
  • QTS Sacramento Internet Data Center Consultant Services QTS/Herakles Sacramento Colocation Center Consultant Services
  • Ransomware Business Recovery Alberta Calgary Locky Ransomware Hot Line
  • Ransomware Recovery Cybersecurity Contractor Security Protection Security Firm Calgary, AB
  • Ransomware Recovery Readiness Audit Specialist Best Ransomware Recovery Preparedness Check Services
  • Remote Access IT Consultant Cisco VPN Support Outsourcing
  • Remote Consulting Network Monitoring Top Comprehensive Event Management On-site Technical Support
  • Remote Endpoint Monitoring for Ransomware Technology Consulting Services ProSight Ransomware Defense Consulting Services
  • Remote Troubleshooting IT Training Network Engineer Expert Training

  • Cybersecurity Penetration Testing Security Firms
    24-7 Penetration Testing Security Consultancy

    Stealth penetration testing is an important part of any overall network security plan. Progent's security experts can perform extensive intrusion tests without the awareness of your organization's internal IT resources. Unannounced penetration checking shows whether current security defense systems such as intrusion detection alerts and event log monitoring are properly set up and actively monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern variants of ransomware.

  • Remote Troubleshooting Meraki Switch Stacking Meraki Switch Upgrade Specialists
  • Remote Troubleshooting SCCM Intune Integration 24x7x365 Help and Support SCCM Security
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  • SCDPM Troubleshooting Network Engineer Emergency SCDPM Cloud Backup Support Outsourcing
  • SMS Server Migration Computer Consultant Systems Management Server 2003 Remote Troubleshooting
  • SQL Server 2017 on Linux Online Support Online Help SQL Server 2017 SSAS
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  • Shared Support Desk Economics Engineer Co-managed Support Desk Costs Technical Support Services
  • Small Business IT Manager Support Firm Small Business
  • Small Business IT Outsourcing Whitepapers IT Outsourcing Example Whitepaper
  • Small Office Implementation Support Computer Consulting Group Small Business
  • Small Office Network Integration Small Business Online Consulting
  • Solaris Consulting Remote Specialists Solaris
  • Specialist Network Management Outsourcing for Small Businesses Managed IT Services Engineers
  • Calgary, Alberta Fedora Linux, Solaris, UNIX Network Consultants
  • Support Services Microsoft SharePoint 2010 Calgary SharePoint 2010 Support and Integration Calgary
  • Support and Setup Microsoft Outlook for Mac Outlook Mac Online Help
  • Tech Outsourcing Word 2019 Microsoft Experts Microsoft 365 Migration Network Consulting Firms

  • Professional Remote Server Management Cards
    Remote Management Consultant Services

    Remote management cards offer IT administrators complete control of a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a high-availability company network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical help. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

  • Technical Support Microsoft Dynamics Business Central Navision and Dynamics NAV Consulting Services
  • Technology Consulting Services Juniper J2350 Router Juniper J6350 Router Intrusion Detection
  • Technology Consulting Services Microsoft SQL Server 2019 Remote Consulting SQL Server 2019 on Linux
  • Mandrake Linux, Sun Solaris, UNIX Support and Help
  • Threat Management Gateway Remote Troubleshooting Threat Management Gateway 2010 Technical Consultant

  • Computer Engineer Mac RAID
    OS X Wi-Fi Support and Integration

    Progent's Mac networking consultants can assist you with a wide array of network infrastructure areas such as system architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and supporting a system infrastructure that is robust, safe, efficient and aligned with your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also provide certified professionals to help you with Cisco routers and switches.

  • Top Professional Suse Linux, Sun Solaris, UNIX Calgary Remote Support Services CentOS Linux, Solaris, UNIX Calgary
  • Top Quality System Center Configuration Manager Network Architect Intune Mobile Device Management Online Support Services
  • Top Ranked IT Consultant ISA Server Urgent ISA Server Network Consulting
  • UNIX, Windows Consultant Services Microsoft Certified Partner Windows and UNIX Consultant
  • Redhat Linux, Sun Solaris, UNIX Consulting Calgary, AB
  • Urgent Progent Remote Backup Management Services Engineer Immediate Network Backup Management outsourcing consultants Online Help
  • WannaCry ransomware recovery Engineer WannaCry ransomware recovery Consultant
  • WatchGuard Firebox M270 Firewall Security Auditing WatchGuard SSL VPN Technology Consulting
  • Calgary Gentoo Linux, Sun Solaris, UNIX Specialists
  • WiFi 6/6E Optimization Consult Specialists WiFi 6/6E Integration
  • Windows 11 Upgrade Specialists Microsoft Windows 11 Snap Layouts Professionals

  • Cisco CCNP Job Opportunities
    Network Professional Jobs Available

    Progent wants to find fulltime, solutions-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or equivalent security credentials; and advanced system architecture consultants with a background in mobile access, wireless networking, service continuity, workplace recovery, information preservation, and server virtualization. Progent also is hiring professionals to work on Progent's staff of helpdesk service technicians and off-site support professionals. In addition, Progent is hiring experienced administrators able to operate effectively in Progent's high-growth, virtual office environment.

  • Windows 2003 Server Online Technical Support Consultancy Windows Server 2003
  • Windows 2012 Failover Clustering Consulting Windows 2012 Failover Clustering Consultant Services
  • Windows Server 2016 Computer Installation Calgary Windows Server 2016 Service Provider

  • Fault Tolerant Data Center Home Based Jobs
    Top Home Based Microsoft Consulting Virtual Office Job

    Progent's business climate will allow you to become a better professional by improving your information technology knowledge and increasing the satisfaction of your customers. Progent makes good on this commitment by attracting the top consulting talent for you to work with, providing a state-of-the-art system infrastructure, using proprietary application tools to enable the maximum quality of support, and by optimizing proven operational models for finding and retaining customers.

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  • Online Consulting Expertise for IT Service Firms
    Consulting Support for Network Service Providers Professionals

    Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts under your own service brand as a transparent arm of your IT services team.

  • Windows Server 2016 Multi-domain clusters Technology Consulting Consultants Windows Server 2016 Stretch Clusters
  • Windows Server 2016 and SCOM Consulting Online Help Windows Server 2016 Failover Clusters
  • Windows Server 2019 Setup and Support Windows Server 2019 System Insights Online Help
  • Work from Home Employees Calgary Guidance - Voice/Video Conferencing Solutions Guidance Calgary At Home Workforce Calgary Consultants - Conferencing Technology Consulting Experts Calgary, AB

  • Top Outsourcing Hosting
    24/7/365 Internet Data Center IT Consulting

    Progent's colocation center support services are designed for businesses with equipment housed at IDCs or data center colocation hosting facilities and requiring timely in-person assistance at the colocation site as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of Internet Data Centers and data center and co-location consulting services including system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant systems, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server clustering systems.

  • Calgary Suse Linux, Solaris, UNIX Help and Support
  • iPhone ActiveSync Information Technology Consulting Award Winning iPhone and Outlook integration Network Consultant
  • iPhone patch management Consultants IoT device patch management Consult
  • macOS Online Troubleshooting Consulting Services OS X Software Security Consultant

  • Support and Integration SQL Server 2017 Management Studio
    Microsoft SQL Server 2017 Help and Support

    Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.

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