Enlarging your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Calgary company to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Calgary, Alberta companies to succeed with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Extending the corporate phone environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a telecommuter IP voice service that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports other combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and deliver as-needed integration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Calgary, Alberta company, phone 1-800-993-9400 or refer to Contact Progent.