Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Calgary organization to select the right technologies and follow leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent offers support services that go from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Calgary, Alberta companies to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the company PBX environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a telecommuter IP voice environment that provides the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations tune their current Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and deliver on-demand configuration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Calgary, Alberta business, phone 1-800-993-9400 or refer to Contact Progent.