Expanding your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Calgary organization to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Calgary, Alberta companies to succeed with any facet of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Teleworkers
Expanding the corporate PBX system to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses tune their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help your company to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide online integration and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Calgary, Alberta company, call 1-800-993-9400 or visit Contact Progent.