Enlarging your remote workforce may have a significant effect on IT architecture, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Calgary organization to pick the appropriate tools and follow best practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent offers services that go from as-needed expertise for helping you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Calgary, Alberta businesses to succeed with any aspect of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

IP Voice Integration for Teleworkers
Expanding the corporate PBX environment to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-based IP voice platforms are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist organizations of any size to plan or tune a remote IP voice service that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their current Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Calgary, Alberta company, phone 1-800-993-9400 or visit Contact Progent.