Calgary Remote Workers Integration Consulting Partner
IP Voice Technology Consulting
Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Calgary organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can help Calgary, Alberta companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
VoIP Solutions for an At-Home Workforce
Expanding the business phone system to include teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to support remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see CUCM expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to support your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Calgary, Alberta organization, call
An index of content::
Cisco Firesight Information Technology Consulting
Cisco Firepower 9300 Series Firewalls Engineer
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Certified Expert Microsoft ISA Server Specialists
Microsoft Proxy Server On-site Technical Support
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Meraki MX router Technology Consulting Services
ASR 9000 Router Setup and Support
Cisco offers an extensive array of routers including routers designed to deliver the protection, performance, and reliability demanded by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Microsoft Certified ISA 2000 Server Computer Consultant
After Hours ISA 2004 Enterprise Edition Server Engineer
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and deploy an installation of ISA Server 2004 that meets your IT security needs without restricting your network.
Google Cloud Dialogflow Technology Professional
Google Cloud Disaster Recovery Consult
Progent can provide affordable online and onsite support to assist organizations to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Exchange 2003 Server Upgrade Support Services
Exchange 2003 On-site Technical Support
Progent's Microsoft Certified engineers offer world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange rollouts or updates and can supply onsite personnel to help large companies with installations of Exchange Server in the or any area covered by Progent's consultants.
Technology Consulting Anti-Spam
Anti-Virus Support Services
E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Manager services via Progent's E-Mail Guard spam filtering and virus defense service offering. Progent's certified e-mail protection consultants can help you develop an email safety strategy that includes anti-spam and virus protection services and processes.
Top Project Management Test Lab Consulting
Load Aggregation Testing Specialists
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.
Windows 2000 Consultant
On-site Support Windows 2000
Progent's Microsoft-certified Windows Server 2000 experts offer network support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and support services include system planning, installation, documentation, on-site and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
24-Hour Cisco and Microsoft Certified Experts Extended Service Desk Information Technology Consulting
Call Center Sharing Support
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who require immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Selection and Deployment.
ProSight VM Hosting Consulting
ProSight Private Cloud Services Consultant
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Emergency SQL Server Analysis Services Consulting Services
SQL Server 2014 Capacity Planning IT Consulting
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services including planning, configuration, management, troubleshooting, and application development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Amazon Web Services integration Reporting
Amazon EC2 security Integration Firm
Progent offers affordable online support to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
MOM Case Studies
24x7 MOM 2005 Case Study
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to anticipate server issues before they becomes critical enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company networks enterprise-class reliability, security and productivity.
Open Now Lync Server 2013 Front End Pool Consultancy
Lync Server 2013 Persistent Chat Consulting
Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to assist your company to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Small Office IT Consulting Firm
Small Business Tech Support For Small Business
Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of products and technologies and can deliver that expertise online nationwide or in person in select cities throughout the country and anywhere in California. Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network problems, plus the support of CISA-accredited security engineers to handle high-level security design and problem solving. Progent has provided remote troubleshooting to companies in every state in the U.S.
Top Penetration Testing Cybersecurity Firms
Security Penetration Testing Security Auditing
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration tests without the knowledge of your company's in-house IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are correctly configured and actively monitored.
24/7/365 Windows 2019 Online Help
Windows 2022 Support and Help
The sophistication and integration requirements of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad familiarity with designing and building cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's IT services can help you with designing, deploying, managing, and troubleshooting Windows Server systems that increase the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Spam Filtering Security Consulting
CISSP Security Consultant
For smaller organizations, computer security and compliance can be too complicated to master but too risky to overlook. The world's biggest institutions have been breached, and the leading cloud services have occasionally been knocked out. It looks as though there's no place to hide. Progent has made it economical for small and midsize companies to implement vital security projects effectively by providing the advantage of billed time to the closest minute with no minimum billing for online support. You can have access to a world-class information expert to provide precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security plan.
Windows Server 2016 Software Load Balancing Technology Consulting Services
Microsoft Experts Windows Server 2016 Virtual Machine Load Balancing Support and Help
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR system built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Consultancy Office Excel 2013
Design Microsoft 365 Excel Reporting
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to help your organization to plan, program, pilot test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between different versions of Excel. Progent offers on-demand support to clients who need a quick fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical application software based on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.
Support VMM Console
24-7 SCVMM 2012 Virtual Switch Network Consultant
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you get maximum return on investment.
Windows Server 2012R2 Private Cloud Specialists
Windows Server 2012 R2 Multitenancy Consultants
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and test a DR/BC plan.
Citrix XenApp Consulting
Citrix XenApp Application Virtualization Specialist
Progent's Citrix experts can help your business to plan, implement, administer, and troubleshoot a virtual application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support experts can assist you to administer and support a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.
Check Point Power-1 Firewall Cybersecurity Consultancy
Check Point NGFW Firewalls Cybersecurity Contractor
Progent's Check Point firewall experts can help you design, integrate, and manage firewall solutions built around Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Microsoft Dynamics GP Update Planning Professional
Dynamics GP Update Planning Specialists
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, training, and debugging services since the product's original release. Progent can provide in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and implement an efficient upgrade from a a legacy version of GP to the newest version of Dynamics GP.
School Wireless Example Application
Proxim Wireless Case Study
Progent provided a wireless integration environment that allowed a school to increase productivity and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Catalyst 802.11ax Access Point IT Services
Cisco DNA Center Consultants
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Consult LifeSize Video Conferencing
Remote LifeSize Telepresence Engineer
Progent offers the support of a certified consultant with expertise integrating technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of infrastructure consultants able to help businesses of any size to create and troubleshoot a network that provides the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence solution.
Professional ISA 2000 Server
Technology Consulting Services Microsoft Proxy Server
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Redundant ISP IT Consultants
Automatic Fail-over Remote Technical Support
Progent's Cisco-authorized IT consultants can help you create an affordable, 24x7 Internet configuration architecture that can achieve non-stop Internet access via a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to apply the most current techniques for high availability Internet access to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet connections.
Microsoft Certified Partner Exchange Server 2016 Upgrade Technology Consulting Services
Best Exchange Server 2016 Upgrade Online Support Services
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Consulting Services CISSP Certified Security Auditor
CISSP-ISSAP Cybersecurity Consultant Services
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can implement cost-effective cybersecurity systems that guard a small business from modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources distributed across a mix of physical datacenters and various clouds.
CCNP Expert Certified Meraki MR53 Access Point Specialists
Meraki Dashboard Technical Support Services
Progent's Meraki Wi-Fi AP consultants provide online and on-premises support services to assist organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.
Nagios for Linux Specialist
Consultants Linux Network Monitoring
Network monitoring commonly entails observing a network's resource utilization in order to identify data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's network integration engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
MCSE Expert Certified SharePoint Online Consulting
Computer Consultant SharePoint Server 2010
Progent's Microsoft-certified consultants can help you rationalize the economic case for deploying SharePoint Portal Server 2007, advise you on the most appropriate version of SharePoint for your circumstances, provide configuration and deployment expertise, help you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk services.
GIAC Network Consulting
GIAC Security Audit Professionals
Global Information Assurance Certification was established in 1999 to certify the skill of IT security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security services covered within GIAC certification including evaluating network security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Remote Remote Technical Support SCCM MDM
SCCM Reporting Consultants
System Center Configuration Manager automates software provisioning at scale, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs network health monitoring, allows safe self service, and delivers a single point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
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