Calgary Remote Workforce Configuration Consulting and Support
IP Voice Solutions Consulting and Support Services
Expanding your remote workforce may have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Calgary organization to select the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Calgary, Alberta organizations to with any facet of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.
VoIP Solutions for Remote Workers
Extending the company PBX environment to accommodate teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can help organizations of any size to plan or tune a remote VoIP service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed integration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Calgary, Alberta organization, phone
An index of content::
Software Consulting Firm Consulting Rates
Consultant Cost Computer Network Consultant
Progent's pricing model is to charge for online service and on-site help per minute. As a result, you pay only for received support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services provided during normal working hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be forced to permit simple problems to fester.
Microsoft Office 2003 Small Business Computer Consulting Services
IT Consulting Microsoft Office System
Progent imposes no service activation fee and asks no monthly commitment for support services delivered during normal working hours. Progent's small granularity eliminates big bills for fast fixes so you won't be forced to allow minor problems to fester.
WatchGuard Firebox M470 Firewall Cybersecurity Firms
WatchGuard Firebox M390 Firewall Security Organization
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Urgent Microsoft Exchange 2016 Upgrade Specialist
24 Hour Professional Microsoft Exchange 2016 Upgrade Planning
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Integration Services SCDPM 2012 and Azure
Data Protection Manager 2012 Specialists
Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of any size to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Remote Independent Cisco CCIE Contractor Job Opening
Independent Network Consultant Subcontractor
Progent's Experts Team provides support in key fields including Macintosh networking and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program support; Chief Information Officer, management information analyst, and project management services; Special applications design and integration; Web site, electronic business, EDI, and client information portal design and integration; DBM support and performance consulting; Management intelligence expertise; and Telecommunications systems support.
Meraki Switch Upgrade Support Services
Meraki Switch Deployment Remote Consulting
Cisco's Meraki line of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to help you to plan and deploy an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Dynamics GP Power BI IT Consultants
24x7x365 Setup and Support Dynamics GP Software
Microsoft Dynamics GP 2010 accounting is a comprehensive business management solution that integrates data and operations across your business, communicates seamlessly with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Catalyst Wi-Fi 6 WAP Integration
Cisco Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Support Services
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 WAP experts can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Ekahau Wi-Fi RF Spectrum Analysis Consultants
Ekahau Wi-Fi Site Validation Network Engineer
Progent's Ekahau-certified Wi-Fi experts can help your business to design, implement, optimize, manage and debug a Wi-Fi network optimized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Mississippi Computer Companies
Utah Network Solutions
Progent's Technical Response Center provides low-cost nationwide extended hours online assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and remote direct network connection to troubleshoot and repair technical problems quickly and affordably.
ProSight DPS ECHO Cloud Backup Services Support and Integration
ProSight ECHO Data Backup and Restore Services Specialist
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
Aironet Access Point Security Remote Consulting
Immediate Cisco Aironet 1800 Access Point Technology Consulting
Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises integration and troubleshooting support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique office design, construction, and anticipated network traffic.
Microsoft SCOM 2012 Migration Support and Help
Datacenter Monitoring Consultant Services
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Top ProSight Network Health Review Consulting Services
Active Directory Cleanup Consulting Services
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer AD implementation. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime.
Microsoft Consulting Best Practices Integration Company
Company-wide Standards for Best Practices Tech Consulting
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, in the trenches of IT service, performing a wide variety of IT projects for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This guarantees that you get not only world-class technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to solve real-world network problems rapidly.
Engineers Microsoft Entra SharePoint
Urgent Azure and SQL Server integration Professionals
Progent can assist you to design and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud assets.
Engineer Cybersecurity Architecture
ISSAP Security Organization
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and significant work with network security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all phases of architecture security.
Microsoft Entra MFA Engineer
Microsoft Entra Consultants
Progent can assist businesses of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Technical Consultant Meraki WiFi 6E Access Point Upgrade
Meraki WiFi 6 Access Point Upgrade Setup and Support
Progent's Meraki Wi-Fi access point consultants provide remote and on-premises support services to help businesses of any size to design, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.
Microsoft Windows Failover Cluster IT Consultant
Failover Clusters Windows Server 2008 Consultants
The clustering feature set incorporated into the high-end versions of MS Windows Server 2008 is radically redesigned to simplify the installation, setup, and maintenance of server clusters that provide greater levels of network availability, security, efficiency, and versatility. New or improved features include cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster architecture for increased availability, better protection and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of Windows clustering, plan and implement an installation, educate your IT personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a business continuity procedure.
Professionals MS Microsoft Virtual Server
Connectix Virtual Server Remote Support Services
Microsoft Virtual Server 2005, run on the Windows Server platform and based on software first produced by Connectix, delivers the power needed to accomplish hardware reduction, application migration, and server quarantine projects via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in application programming and testing, upgrading from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your IT staff to assess and integrate Microsoft Virtual Server 2005.
At Home Workforce Cloud Integration Computer Engineer
Offsite Employees Cloud Integration Remote Support
Progent can help small and mid-size businesses to set up their offsite employees with seamless access to cloud services.
Microsoft Expert Network Architecture Solution Providers
Network Architect Network Engineers
For corporations with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco network specialists can provide a variety of network support services including project management, Sarbanes Oxley compliance, site relocations, corporate security, system design, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network consultant can help you plan a multi-site information system that makes efficient use of co-location services and Internet data centers. Progent's Microsoft Certified consultants can help major corporations design, integrate and maintain massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
Network Engineer Microsoft Enterprise Mobility Suite
Intune Certification Management Computer Consulting
Progent's Microsoft-certified Intune consultants can help your organization to understand the business case for adopting Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist your company to configure security policies, plan and deploy pilot environments to confirm the appropriateness of Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune deployment.
Windows 2025 Outsourcing
Emergency Windows Server 2025 Virtual Machine IT Consulting
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Network Engineer Help Desk Process
Microsoft Help Desk Online Troubleshooting
The Helpdesk service delivery model used by Progent's Technical Response Center gives small and midsize businesses an dependable option to dependence on independent service individuals by offering broad technical knowledge shared by numerous support groups, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for handling the most complex issues, support consistency and reliability, quick follow-up overseen by seasoned IT service administrators, a choice of easy-to-use techniques for initiating service jobs, plus excellent process transparency made possible by trouble ticket updates and accessible through a web portal.
Microsoft 365 authentication Remote Support
Urgent Hybrid Exchange Online and Exchange on-premises Network Consultant
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Barracuda Networks Email protection Security Evaluation
Barracuda Networks F800C Series Firewalls Security Services
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services encompassing your entire enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent has the skill to serve as your go-to source for technical support, administration, education, and cybersecurity consulting.
Technical Support Cisco ASA 5500-X with Firepower
Firepower Consulting Services
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Catalyst Switch VLAN Technology Consulting
Catalyst Switch VSS Specialists
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate efficiently from outdated switches to current models.
24-Hour Helpdesk for At Home Workers Online Consulting
Remote Troubleshooting Offsite Workforce
Progent has 20 years of background assisting small and medium-size organizations to design, implement, tune, manage, and troubleshoot computer networks that incorporate remote workers.
Network Consulting Monitoring and Reporting
Microsoft Certified Expert Remote Monitoring and Reporting Network Engineer
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to help you to identify and resolve a an array of IT network issues before they can disrupt productivity.
Cisco Meraki wireless Online Troubleshooting
Building-to-building Wireless Online Support
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Remote Monitoring and Reporting Online Troubleshooting
Network Monitoring IT Consultants
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can afford a level of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to help you to detect and fix a most IT network issues before they get big enough to disrupt your business.
Professionals Peppercon eRIC
Remote Management Consulting Services
Remote server management cards offer IT managers complete control of a server without the requirement for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a high-availability company network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
WannaCry ransomware hot line Professional
NotPetya ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
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