Fast Remote Technical Support for Calgary Alberta Computer Networks
Urgent Online Consulting for Calgary SystemsFor businesses located in Calgary Alberta, Progent provides remote support for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided online support to businesses in every state in the U.S. (Refer to testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE network specialists to solve challenging networking problems, as well as the services of CISA and CISSP-qualified security consultants to help with advanced security design and troubleshooting issues.

Progent's online technical support engineers offer excellent leverage because they have the practical background and have access to the sophisticated tools needed to solve most network issues quickly. Efficient support lowers direct expenses since service calls accumulate minimal chargeable minutes. Remote support also eliminates the expense of sending a consultant to your office. Your organization saves additionally with incidental expenses by reducing or avoiding network outages and related losses resulting from business disruption, disgruntled clients, unproductive workers, and de-focused executives. Progent's advanced online technical support expertise is particularly important in environments that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an option.

Progent's billing policy for online help is designed to leverage your IT service investment. Progent charges per minute for phone assistance, so you pay only for the services that you actually get. Unlike typical remote support organizations, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing eliminate situations where speedy. minor repairs somehow turn into large tabs. Progent's skill at solving problems quickly means you saves money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a set of optimized tools and field-proven methodologies which permit the maximum degree of efficiency for remote consulting and troubleshooting for IT networks of any size. Progent's remote service group can access your company's computer system without compromising corporate security.

Progent's proven service reporting system stores thorough records describing all support that Progent's customers have been provided. Progent's staff engineers have access to the specifics of support rendered to each client by any consultant. This database of issues and responses is structured as a readily exploitable support database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support improves over time. Progent's high-level certifications and close associations with major industry leaders including Cisco and Microsoft open up other vast technical knowledge bases and permit fast access to manufacturers' internal product engineers so Progent's online service experts are able to arrive at optimal resolutions in the least time.

Online technical services offered by Progent to clients in Calgary Alberta include:

ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, subscription-based managed services intended to allow small and mid-size organizations to utilize the same advanced technology deployed by many of the industry's leading corporations. Progent's ProSight portfolio of network monitoring and management services addresses all critical aspects of information technology including email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-driven platform for monitoring and managing your network, server, and desktop devices by offering an environment for performing common time-consuming jobs. These can include health checking, patch management, automated remediation, endpoint deployment, backup and restore, anti-virus defense, remote access, built-in and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it transmits an alert to your designated IT management staff and your assigned Progent consultant so emerging issues can be taken care of before they interfere with your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need critical updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time and in-depth reporting utilities created to work with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup/restore product vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup processes and allow non-disruptive backup and rapid recovery of critical files, applications, system images, and virtual machines. ProSight DPS lets your business protect against data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application bugs. Managed backup services in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Duo: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are via a unit that only you have and that uses a different network channel. A wide selection of devices can be utilized for this second form of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For more information about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Help Desk: Outsourced and Shared Call Center Services
    Progent's Shared Help Desk Service provides a seamless extension of your internal support group. Client interaction with the Help Desk, provision of support, escalation, trouble ticket generation and tracking, performance metrics, and maintenance of the service database are cohesive regardless of whether issues are taken care of by your core network support group, by Progent, or a mix of the two. Your business has unrestricted versatility to extend or reduce your part of IT support work as required. Progent takes care of startup installation and onboarding of the professional services PSA software plus documentation, validation and training. For details about ProSight Co-Managed Help Desk, refer to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving information network. In addition to maximizing the security and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on line-of-business initiatives and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is designed to evaluate your company's preparedness to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup environment that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent can provide the services of world-class online consulting experts for contract IT programs. Billing charges for longer-term consulting tasks are set according to the qualifications of the engineers assigned. Progent's background in these special areas of computer technology allows customers to complete critical projects economically and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small businesses a complete service desk solution that handles all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers call desk services at a substantial discount off Progent's normal desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting expertise can assist you in establishing an efficient new Help Desk or improving your current organization, evaluating or modifying Call Center software to meet the particular demands of your corporation, or providing occasional phone support staff to supplement your internal Help Desk Call Center resources to handle demanding scenarios such as software transitions, major updates, or installing new business software.

    Progent's Help Desk team of experienced information technology consultants offers your workers in Calgary Alberta rapid contact with an efficient technical support group with years of background offering phone support and remote repair service for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk Call Center perception as a significant contributor to company efficiency, and Progent's aim is to solve and not merely document network problems.

  • Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting staff can supply remote advanced engineering support and education in specific application areas such as ERP, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, customization, and training for Microsoft business applications including CRM, MS Office Project, Office Word, and Office Excel. To find out additional information concerning Progent's consulting, custom development, and education offerings, visit Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts offer advanced remote and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center2, expand or optimize an existing one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Calgary Alberta remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can adapt Operations Manager for your environment so your computer maintenance is proactive rather than reactive. By detecting possible issues before they cause downtime, automated monitoring can ward off disruptive and costly service failures. Progent can also use server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks powered by multiple OS platforms.
How Your Calgary Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based help with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Remote Help, phone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Calgary Alberta, Progent's online network support specialists are ready to provide effective and affordable system help whenever your company needs it. More than 20 years of offering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to fine tune online access tools to repair IT problems rapidly while eliminating the cost and lost productivity that comes with on-site support visits.

Even if your Calgary office deals with a regular independent consultant or employs an in-house organization that know how to deal with common computer problems, Progent's Microsoft certified engineers can provide a convenient and transparent remote extension of your local resources in cases when your regular IT support personnel either lack the availability or the knowledge to fix sudden system emergencies or especially complicated integration projects.

Details of Progent's Online Network Support for Calgary Alberta
Progent's phone help, remote troubleshooting, network security consulting, and network administration services offer companies in Calgary Alberta the greatest leverage for your IT budget. Whether you require occasional telephone support and remote network repair or ongoing Help Desk call center services and system management, Progent's experts can provide your office enterprise-level IT support while permitting you to avoid the expense and hassle of running a large in-house IT staff. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, depth of technical expertise, fine tuned support software, and familiarity with corporate IT allow offices to avoid the limitations of exclusive reliance on smaller service organizations, independent freelance service providers, or limited internal resources.

Progent stands out by providing:

How Does My Business Start Getting Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's Cisco-Premier network management engineers can show you how to run Cisco's management utilities alongside a selection of powerful third-party products to build a complete network management strategy in order to keep your network running reliably, conserve limited resources, guard your data, recover quickly from device breakdown or malicious assaults, and enable you to add or repurpose valuable resources intelligently and economically as your company evolves.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance issues.

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    Project Management Consultant

    For advanced project management assistance, Progent offers the services of veteran information technology professionals with decades of experience in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to make sure development or deployment projects are completed on time and within budget.

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    Progent can help small and medium-size businesses to set up collaborative software to enable their teleworkers to engage in positive interaction with fellow workers and clients.

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  • Senior Network Engineer Career Opportunities
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    Progent is seeking to hire staff-level, results-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and high-end system design consultants with a background in mobile access, wireless connectivity, high uptime, disaster recovery, information protection, and server virtualization. Progent also is looking for professionals who can join our staff of desktop support specialists and remote support professionals. In addition, Progent is seeking experienced administrators able to operate effectively in Progent's fast-paced, virtual office culture.

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    SQL Server 2014 includes significant enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services that include system design, configuration, management, troubleshooting, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.

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    Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices such as alarms and robotics.

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    Progent's work environment will make you a better professional by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the top consulting talent for you to operate with, providing an advanced system architecture, using proprietary software utilities to enable the highest level of support, and by streamlining proven business models for finding and retaining customers.

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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for a network consultant with hands-on background and broad knowledge in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT solutions based on the SBS line of servers and applications.

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    With Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize all the benefits of adding intelligence into their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities that make your IT network sufficiently available to accommodate real-time requirements, scalable to support future growth, secure enough to guard restricted information, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISM certified security specialists can show you how to develop a comprehensive protection plan and configure Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

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    Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management so you can design and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.

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    Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or help you migrate to newer firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can include firewall and VPN devices and utilities, outsourced security and network defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going network help, administration, training, and security expertise.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should migrate to the latest firewall products from Cisco. Progent's Cisco-certified experts can help your company design and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that gives the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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