Small office networks located throughout the state of California can rely on instant online access to a Cisco certified CCIE network professional to resolve complex issues involving your computer network. Progent offers the services of the most extensive group of Cisco CCIE support professionals accessible by phone of any nationwide support organization in the country. Rates are reasonable, charges are by the minute, engagement is immediate, and service is unbeatable. If your California network is located beyond major urban neighborhoods including Los Angeles, San Jose, San Francisco, or Sacramento, access to qualified CCIE engineers could be unavailable when there's a crisis. This could mean lost revenue for your business. By utilizing Progent, you have access to a Cisco certified CCIE engineer who can offer the assistance to keep your computer network operating.

Why is Access to a Cisco CCIE So Important?
A Cisco CCIE is a world-class networking expert who qualifies for this ultimate certification only after tough testing given by Cisco. A CCIE can deal with the most complex problems associated with computer network integration, repair, and configuration. Progent's CCIE-qualified professionals communicate closely with Cisco's in-house staff in analyzing issues with IOS software and coming up with temporary alternatives or obtaining program updates to resolve bugs. The vast majority of CCIEs work for large enterprises or national ISPs, and so their help is not readily accessible to the general public.

For small and midsize companies anywhere in California, Progent offers convenient, quick, and affordable online help from Cisco authorized CCIE consultants. Cisco Certified Internetwork Experts (CCIEs) are elite networking gurus who earn this top-level classification only as a result of thorough examination by Cisco. CCIEs are able to handle the most complex problems associated with network architecture, integration, performance, repair, and service. Progent's CCIE professionals work closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing workarounds or acquiring software updates to resolve anomalies. Progent offers prompt remote access to a CCIE so you can get immediate help for complex network issues that are impacting worker productivity but are outside the expertise of your local network support resources. Progent's CCIE support engineers can link to your environment using state-of-the-art online support tools to provide rapid and affordable diagnosis and remediation of urgent network difficulties.

How Progent's CCIEs Can Provide Help with Cisco Technology in California
Progent's CCIE network engineers offer world-class support for a wide range of Cisco networking technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and Legacy PIX Security Appliances
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Since Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X devices can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the market's most popular intrusion protection system. Firepower services provide enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. Learn more information about Cisco ASA 5500-X Next Generation Firewalls with Firepower Services integration and troubleshooting services.

Cisco Router Technology
Progent's Cisco Certified consultants can help you to plan, configure, and support a converged business network that can streamline processes, lower expenses, and accelerate investment payback. By teaming Cisco integrated services routers with Cisco Catalyst switches expertise and Cisco Aironet indoor and outdoor APs deployment help or Cisco Meraki cloud-managed APs setup support, Progent can dramatically enhance the strategic value of your information network in California. Progent offers extensive online troubleshooting. To learn more concerning Progent's expertise in Cisco routers, visit Cisco Routers Professional Expertise.

Cisco Catalyst and Meraki Wi-Fi 5 and Wi-Fi 6/6E Wireless Access Points and Wireless Controllers
Progent can provide a Cisco-certified Wi-Fi integration expert to assist you to design, deploy, maintain and repair a converged wired and wireless environment integrating a broad array of wireless products that offer the same protection, scalability, and ease of management you expect from your wired environment. Progent's Catalyst Wireless Access Point consultants, Meraki Wireless Access Point consultants, and Cisco wireless controller experts can help you to maintain legacy wireless products from Cisco or upgrade seamlessly to current 802.11ac Wi-Fi technology. Progent can also help your IT team to perform complex Cisco wireless IP phone integration with Cisco APs for mobile on-premises telephony. Progent's CISM, CISSP, and ISSAP security specialists can advise you about how to design protection into your WLAN and into your company's operations. Progent's disaster recovery consultants and business continuity planners can assist you to configure the high availability technology incorporated into Cisco's wired/wireless technologies so your converged network delivers non-stop return on investment. Progent offers value-priced remote and onsite wireless site surveys to assist your company to design and install a wireless LAN with custom-designed AP clusters optimized for your specific work area layout, building structure, and application workloads.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST solutions for survivability.

Cisco Unified Communications Manager (CUCM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, formerly named CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express (CME) offer an advanced IP-PBX solution by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server failover solutions for survivability, and integration with Exchange Server.

Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network technology consultants can provide world-class remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize organizations and campus LANs to giant data centers and ISPs. Progent can help you to implement Cisco's quickly improving switching solutions to achieve the performance, expandability, resilience, virtualization, security and manageability demanded by your organization. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For details about Progent's support for Cisco's Nexus Series of switches, see Nexus switch consulting services. To find out about Progent's support for Cisco Meraki switches, see Meraki switches integration.

Cisco Security Technology
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to assist you to choose, deploy, and maintain Cisco security technology. Progent's CISM and CISSP security professionals can show you how to design protection into your business processes in California and Progent's GIAC-certified information assurance experts can assist you to design and operate Security information and Event Management (SIEM) solutions that enable you to stay compliant with regulatory requirements for prompt security incident reporting. Progent can assist you to produce a written security plan to define precise policies, deploy scanning and tracking utilities, create and implement a secure network infrastructure that incorporates products from a variety of network companies, provide outgoing spam filtering with content filtering for incoming and outgoing email, and recommend procedures to maximize the protection of your network. Progent's security consulting is available to help you implement an firewall, set up safe remote access to email and business information, and install or troubleshoot VPNs. To read more concerning Progent's expertise with Cisco security solutions, refer to Cisco VPN and Network Security Consulting Services.

SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Integration Consulting
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration consultants can assist your business to design, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises expertise to help companies to move smoothly to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Cisco-based Network Management
Progent's Cisco-Certified network consultants can help you to utilize Cisco's management utilities alongside a variety of powerful open source and proprietary programs to create a comprehensive management solution to keep your network running smoothly, consolidate valuable resources, guard your data, recover quickly from hardware failure or deliberates assaults, and enable you to scale or reassign network resources effectively and affordably as your California business evolves.

Progent can also show you how to utilize network management applications to analyze and classify network data to implement traffic shaping, which permits you to configure Cisco routers to enforce a variety of bandwidth constraints on designated types of processes according to the priorities you assign. By buffering and sorting excess packets above your committed rates, and by assigning preference to critical applications, traffic shaping can keep service provider excess usage penalties from spiraling out of reach and/or eliminate gaps in productivity caused by indiscriminate policing of your network bandwidth restrictions during periods of heavy demand. To learn more details concerning Progent's network management support services for Cisco environments, see Network Management Engineers for Cisco Environments.

NetApp and Cisco Private Cloud Architecture Consulting
FlexPod is a service-oriented cloud platform created and validated jointly by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage resources for hosting critical business applications and management software. To learn more details about Progent's consulting services for NetApp and Cisco cloud solutions, visit NetApp and Cisco Private Cloud Architecture Consulting.

How You Can Talk to a Cisco CCIE Networking Professional Now
To see how you can get in touch with a CCIE for remote assistance in California, call 1-800-993-9400 or go to Expert Online Computer Support.



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  • Les Kent has a 35-year track record of successful network integration, corporate administration, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions in his roles as as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, new ventures, and global corporations.

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