For small company networks located within the state of California, Progent's Microsoft qualified consultants can provide online support and troubleshooting to fix your computer network troubles fast and cost effectively. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to identify and fix network problems without the expense and time delays normally associated with in-person service dispatches. In case your California business is situated beyond the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your local network systems support options may be limited in skills, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent's staff of network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to deliver excellent network solutions.

Dynamics GP Upgrade and Integration Consulting Services
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, customization, education, and debugging since the product's debut. Progent can provide high-level expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and carry out a cost-effective upgrade from a an outdated release of GP to the latest release of Microsoft Dynamics GP. Find out about Progent's Dynamics GP upgrade and integration consulting.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about Progent's entire ProSight line of affordable network monitoring and management services for small and medium-size businesses.

Design and Deployment Support for Cisco's Meraki Cloud-managed Wireless APs
Progent's Meraki Wi-Fi access point experts provide remote and onsite support to assist businesses of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users regardless of their location or device. (Refer to Meraki switches configuration and management.)

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of WiFi 6 and WiFi 6E access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running across multiple sites with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can assist your organization to determine the benefits of UniFi products for your environment and assist you to design, deploy, manage, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

Microsoft SQL Server 2012 Expertise
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security consultants to assist you to maintain SQL Server 2012. Progent can also provide SQL Server 2016 migration support or SQL Server 2019 upgrade assistance to help you deploy a more modern release of SQL Server.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's ability to plan, implement, and support IS controls to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to create and execute a risk management strategy that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

Catalyst 9100 Line of Wireless Access Points Expertise
Progent's Cisco-certified Catalyst Wi-Fi 6 and 6E Wireless Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and 6E wireless access points. To find out more about Progent's support for Cisco's Catalyst 9100 Line of Wi-Fi 6 and 6E 802.11ax APs, refer to Catalyst 9100 Wireless APs solution planning, deployment, and troubleshooting services.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller solutions. For details, visit Catalyst wireless controller consulting services.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security services covered within the GIAC certification including evaluating infrastructure security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consultants.

365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection and Disaster Recovery
Microsoft 365 provides rudimentary archiving but does not include integrated support for vital data protection services like Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup (formerly called Altaro O365 Backup), delivers a feature-rich platform for programmable backup and rapid recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint sites, OneDrive files, and the contents of Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service (BaaS) solution that guards Microsoft 365 users against data loss resulting from user or software error, malicious corruption, and cyber assaults such as ransomware. For details, see ProSight DPS 365 Total Backup services for Microsoft 365.

Progent's Cloud Integration Support for Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid computing model that includes both local and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly online guidance and troubleshooting support to help you manage your Windows Server 2012 R2 Essentials environment. After producing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These updated versions improved Azure integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be performed by hand. This also eliminates the client backup and remote web access features. Microsoft recommends that small businesses running Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure integration experts can help you design and carry out a cost-effective migration from any version of Windows Essentials to Microsoft 365.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and proven on Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade strategy, train your IT administration and support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.

Get in Touch with a Progent Computer Consultant
To learn how you can contact a Progent network support expert for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Network Support.



An index of content::

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  • Les Kent has a 35-year track record of effective network integration, corporate management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a system designer, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global corporations.

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