For office networks located anywhere in the state of California, Progent's Microsoft and Cisco certified technical experts can deliver online support and troubleshooting to fix your network systems issues quickly and affordably. Progent has developed top-notch expertise, software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with in-person service visits.
If your California small business is situated outside of the larger urban areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of field proven network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a extensive range of clients. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to provide affordable network solutions.
ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and more secure Active Directory environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with data security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. For details about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consulting services have years of experience providing remote and on-premises support for organizations of any size who want to incorporate Android phones into their information networks so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to resolve network problems that span numerous manufacturers and that entail a combination of legacy and current technology. Progent provides budget-friendly online technical support to help you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC accreditation such as evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Consulting and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consultants can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from a legacy release of SCVMM or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist your organization to plan and execute an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance features, more affordable VMM storage fabric, and other improvements.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Find out about the complete ProSight family of low-cost network management outsourcing services for small and medium-size organizations.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance problems. Learn more about the entire ProSight series of value-priced network monitoring and management services for small and mid-size organizations.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist your business to plan, configure, operate and repair a BDR system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consultants.
Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Responsiveness of Progent's Technical Response Center for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the best quality of online network support possible for both urgent as well as standard issues. For emergency problems that impact multiple workers, vital personnel, or a line-of-business application, the TRC will engage within an hour. For non-critical issues, the TRC will in less than two hours. Under any circumstance, your ticket will be generated quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you on every corrected problem to make sure you are satisfied with the resolution and ready to close the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager, is a unified voice messaging system that promotes teamwork by providing a variety of options for retrieving calls and messages within an environment that is simple to deploy and administer. Unity Connection allows you to access and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging deployment delivers the highest possible competitive advantage.
Data Protection Manager Support
System Center 2016 Data Protection Manager offers small and medium-size organizations automatic backup and easy restore functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to design, deploy, administer, and repair an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on time and within your budget.
Talk to a Progent Computer Support Expert
To learn how you can contact a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or visit Online Network Support.