For office computer networks located anywhere in the state of California, Progent's Microsoft authorized professionals can deliver phone assistance and remote troubleshooting to repair your network troubles quickly and cost effectively. Progent has developed top-notch skills, software utilities, and support databases to diagnose and repair IT problems without the high cost and time delays associated with on-site technical service visits.

If your California business is located outside of the larger urban areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of clients. This means you get not just the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.

Temporary CIO Services
Progent can provide organizations with an information management expert who can act as a part-time CIO. This experienced IT officer can provide strategic direction to help you to deploy appropriate technology to enhance business operations so they align better with your business objectives. Your company can create and implement a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive. Critical services Progent's part-time CIO can carry out include growth strategies, establishing IT budgets, building and tracking models for TCO and ROI, optimizing workflows, reviewing contracts with vendors, establishing security and compliance standards, monitoring service level agreements, streamlining data center administration, patch control, network asset documentation control, and disaster recovery/business continuity preparedness.

Android Phone Integration
Progent's Android smartphone integration consultants have years of background providing online and on-premises support for businesses of all sizes who need to integrate Android phones into their IT networks so that users can be productive from anywhere. Progent has the range of know-how to solve technical problems that involve numerous vendors and that entail a combination of older and current information technology. Progent provides budget-friendly online technical support to assist you with any facet of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional support to assist you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones and tablets efficiently.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers high-level remote expertise for business continuity planning, validation, and training to help your company to respond to possible disasters, minimize service disruption for your vital network operations, avoid lost information, and comply with examiners' letters and contractual obligations. Progent's business continuity consultants can team with your executive and network support group to provide risk and business impact evaluation, define dependencies, specify the resources required to operate your business, prioritize business-critical network services and specify allowable recovery times, qualify hot backup centers, configure secure remote connectivity for crucial employees, implement emergency notification mechanisms and define duties for staff, document a comprehensive recovery plan, and train management and technical staff to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.

Business Intelligence Reporting and Analytics Consulting and Development
Progent’s business information reporting experts offer online and onsite consulting to assist your organization with any aspect of business intelligence reporting ranging from debugging or enhancing applications to designing and implementing an advanced business intelligence solution. Progent's BI experts can help your company to maintain your current reporting system, help you to migrate reports from an outdated reporting platform to a modern solution, and deliver as-needed online training tailored to your individual needs. Progent’s business reporting consultants can provide experience in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of skill that information security professionals are required to master. CISM provides business management the confidence that those who have qualified for their CISM certification have the experience and capability to provide effective security administration and support consulting.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration experts can help your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent offers affordable online or on-premises support to help companies to move efficiently to an advanced communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

Progent's Customer Testimonials
Progent has provided online or onsite network consulting service to businesses in every state in the United States. Many of these clients have expressed their high regard for Progent via testimonials to the quality of Progent's service staff. Take a look at Progent's client testimonials to see what people say concerning the quality of Progent's consulting services

Cisco IOS software Upgrade Support
If your network includes Cisco routers, you could be running an outdated version of IOS, the control software used in almost all Cisco router and the latest Cisco switches. Cisco often publishes updates to IOS to fix problems, shore up security weaknesses, or improve functionality. However, upgrading IOS and other Cisco control software can be a challenge, depending on your Cisco appliance and your network infrastructure. As an example, there could be limited internal Flash storage that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a wide array of services associated with updating Cisco IOS software or any Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your router software, propose sensible upgrades, provision Cisco appliances, copy images/, configure and verify your update, tune performance, troubleshoot problems, and train your IT managers how to take advantage of all important new functions.

Palo Alto Networks Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security solution that extends across your on-premises and cloud-based assets and protects any user anywhere with any device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration services.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller consultants can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller products. Progent can provide support for both physical and software-based Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.

Web Site Development Services
If you want to revamp your corporate Web site, develop internal Webs for applications like HR or employee education, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's consultants can also assist you to support your web solutions by building and managing a protected, robust server and communications environment featuring offsite and wireless connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web authoring tools. For data-intensive web sites, Progent offers the help of certified SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

SharePoint Server Support Services
Progent's Microsoft-certified Microsoft SharePoint Server 2013 developers, Microsoft SharePoint 2010 specialists and SharePoint 2007 experts can assist you to rationalize the business justification for deploying the latest release of Microsoft SharePoint Server, consult with you on the most appropriate version of SharePoint Server for your circumstances, offer configuration and integration expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint Server, design a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk support.

Talk to a Progent Computer Support Expert
To see how to contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or go to Remote Network Support.