For small company networks located anywhere in the state ofCalifornia, Progent's Microsoft authorized consultants can provide remote phone assistance and remote troubleshooting to fix your computer network issues fast and cost effectively. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and repair IT problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches.

If yourCaliforniacompany is situated outside of the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progent's team of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical competency needed for the job, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

Integration Help for Microsoft 365 Applications and Services
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity programs and cloud services available on a subscription basis. Microsoft 365 apps and cloud services are available in an array of subscription plans intended for markets ranging from individuals and home offices to global enterprises. Progent can provide quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent's Microsoft 365 integration consultants support cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that transparently combine on-premises and cloud-based products and services.

Dynamics GP Migration and System Integration Consulting
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, software development, education, and troubleshooting since the product's original release. Progent offers high-level expertise for updating legacy Dynamics GP deployments. Progent can help your business to plan, test, and implement an efficient upgrade from a a legacy version to the newest edition of Microsoft Dynamics GP. Find out about Progent's Dynamics GP upgrade and integration consulting.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out about Progent's ProSight family of managed services for small businesses.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a wireless network customized for your environment, offering your business a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming ability your business requires. Progent's predictive wireless planning services can be performed remotely and utilize cutting-edge RF modeling and analysis software to plan an efficient wireless LAN. Progentís onsite wireless survey includes physical walkthroughs, spectrum and data protection audits of your current WLAN, evaluation of your buildingís layout, measuring for radio frequency interference, signal propagation modeling, identification of optimum locations for client-specified Wi-Fi Access Points. Placement and configuration support for wireless access points include Aironet Wi-Fi access point planning and deployment consulting, Cisco Small Business Wi-Fi access points support services, Cisco Catalyst 9100 Series 802.11ax access points solution planning, Meraki wireless access point configuration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Microsoft Teams Planning and Integration Experts
Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for group conversation and cooperation. Progent's Microsoft Teams consultants can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

Juniper and NetScreen Support
Progent's Juniper Networks-authorized network engineers can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that incorporate a combination of Juniper's software platforms.

Cisco Catalyst 9100 Line of 802.11ax APs Consulting
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). For details about Progent's support for Catalyst 9100 Family of Wi-Fi 6 and 6E APs, see Cisco Catalyst 9100 Wi-Fi 6 and 6E access points solution design, deployment, and debugging services.

Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class data center colocation sites in larger cities across the U.S.. Progent's colocation consulting experts can enhance your network's redundancy and performance by helping you select a colocation site that meets the particular needs of your enterprise including geographic location, size, connectivity, affordability, and value-added features and services. Progentís colocation center support services are designed for businesses with equipment located at colo hosting sites and requiring timely on-site assistance at the colocation site as well as online support from Microsoft and Cisco Premier professionals. Progent provides a variety of co-location center consulting services including network topology evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, development and installation of high availability configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Dynamics GP Consultants
Dynamics GP 2015 R2 (formerly Great Plains) introduced an updated architecture that improves cloud integration, supports the most popular smart phones and tablets, allows single login with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to address the critical technical and business challenges associated with managing Dynamics GP 2015 R2 and can help you to design and carry out a smooth upgrade to the current edition of Dynamics GP that will maximize the return on your investment in this powerful product.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

Contact a Progent Network Consultant
To see how to access a Progent network consultant for online or on-premises help, call 1-800-993-9400 or go to Remote Computer Help.



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