For business networks located anywhere in the state ofCalifornia, Progent's Microsoft and Cisco certified technical experts can deliver online help and remote troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to troubleshoot and repair computer network problems without the cost and delays associated with in-person technical service visits.

If yourCaliforniabusiness is located outside of the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support options may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of network engineers average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to create and execute a risk management strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, mobile computing support, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to assist organizations of any size to design, deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Online Consulting for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 requires an IT expert with practical experience and diverse knowledge in designing and building efficient end-to-end business technology environments. The professional experience of Progent's seasoned Windows Server consultants, averaging over 10 years of background integrating Microsoft-powered solutions, assures your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to evaluate the business value of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that integrates on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Cisco Firepower NGFW Series Firewalls Integration Expertise
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist your organization to design and carry out a smooth migration to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources. For more information about Cisco's Firepower family of Next Generation Firewalls (NGFWs), visit Cisco Firepower Series firewalls integration experts.

Amazon Web Services (AWS) Planning and Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable online support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent can provide as-needed support or Progent can provide comprehensive project management outsourcing to help you move efficiently to the Amazon AWS cloud.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware ESXi expertise.

SharePoint 2016 Migration and Hybrid Deployment Expertise
SharePoint Server 2016, intended for onsite deployments of SharePoint, offers integration with Azure-hosted SharePoint Online and Microsoft 365 to enable hybrid network models that seamlessly combine on-premises and cloud resources. Additional improvements include fast provisioning with the MinRole installation feature, increased scale, higher performance, tighter cybersecurity, advanced analytics with Power BI integration, and a more engaging user interface for collaboration and sharing. Progent's Microsoft-certified consultants can provide affordable online and on-premises consulting expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, see SharePoint Server 2016 Migration Support.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can help you configure WatchGuard Firepower Firewall security appliances that fit your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To learn more about Progent's consulting services for WatchGuard firewalls, visit WatchGuard firewall integration expertise.

PC and Mobile Device Centralized Administration Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager planning and installation and Microsoft Intune consulting to centralize and simplify the management of your desktops along with your web-facing tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older device management solution or assist you to modify your existing SCCM 2016 ecosystem to support your evolving business needs.

Active Directory and Azure AD Design and Integration Expertise
Progent can help your organization to plan and implement a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity and access management for both onsite and Azure applications. Progent's experts can also help you to manage and debug older deployments of Active Directory like Windows 2008 AD and AD DS. To find out more, see Active Directory and Azure Active Directory design and deployment consultants.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and support of wireless information technology and can help you to design, install, administer and troubleshoot wireless solutions that are secure, robust, scalable, simple to administer and use, able to support your critical applications, and transparently integrated into hybrid cloud networks. Remote and onsite Consulting services available from Progent span a selection of wireless technologies such as smartphone integration, Wi-Fi network infrastructure design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Failover Clustering Help for Microsoft Windows Server
The failover clustering feature set incorporated into the latest versions of MS Windows Server is radically re-engineered to streamline the deployment, setup, and administration of server clusters and to provide improved levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, hardened protection and quorum structure, fewer failure points, more disk and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help you evaluate the business benefits of Windows clustering, design and execute a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

64-bit Computing Migration Help
Progentís 64-bit upgrade support specialists can assist your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit processing, plan a cost-effective upgrade process that reduces business interruptions, and deliver timely remote help to aid your organization to install 64-bit software and applications on your existing computers. Progent's Microsoft-expert engineers can help you to integrate the 64-bit versions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Talk to a Progent Network Consultant
To learn how you can access a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or go to Remote Network Help.



An index of content::

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    Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling increased productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and information across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier ISA Server experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your system so that your company achieves a smart and affordable balance of security, productivity, and performance.

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    Progent's Microsoft-Premier SQL consultants offer an array of support services to assist small and midsize companies to design, implement, administer, and repair MS SQL 2008 solutions so that they get the optimum competitive benefit from this advanced database management technology. In addition, Progent offers help with network infrastructure, company-wide security, and custom software programming to optimize the strategic benefit of your SQL Server 2008 investment.

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    Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; setting up HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Cisco has designed a full product line of routers including routers designed to deliver the protection, performance, and availability required by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

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    Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.

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    Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi LAN adapted to your environment, providing you a wireless solution that delivers the reception, performance, density, security, and roaming capability your company needs.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, sync up calendars, and alert people to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.

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