For small company network systems located within the state ofCalifornia, Progent's Microsoft authorized technical experts can deliver online help and remote troubleshooting to repair your network troubles fast and affordably. Progent has acquired enterprise-level skills, sophisticated tools, and support databases to diagnose and fix computer network problems without the cost and time delays associated with on-site service visits.

If yourCaliforniabusiness is located outside of the larger metro areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your local computer support options may be limited in skills, or not available during a crisis. This results in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Infrastructure Consulting Expertise for Teleworkers
Progent can assist small and medium-size businesses to design, set up and troubleshoot the infrastructure required for remote workers. Aspects of network infrastructure for which Progent's consultants can provide assistance include secure and convenient VPN connectivity, VDI desktop platforms, router setup, Wi-Fi LAN design and implementation, and reliable Internet connectivity. For information about Progent's infrastructure consulting services for a remote workforce, refer to infrastructure support services for an at-home workforce.

Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants offer comprehensive remote and onsite support for Microsoft Project Server and for all Microsoft platforms that integrate closely with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and deployment, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to help your company to optimize your environment to support local, branch, home-based, and mobile workers so that they can utilize Microsoft Project Server to work together securely and efficiently. Progent's certified network security consultants can assist you to adopt and enforce security policies that safeguard sensitive project information without disrupting the productive exchange of legitimate information.

NetDocs Consulting Support
NetDocuments is a cloud-based document management system (DMS) designed for the legal profession. Progent offers the services of NetDocs consultants who can provide expert advice to assist you to plan, deploy, administer, tune, or debug a document management system solution powered by NetDocuments. To find out about Progent's consulting support for NetDocuments, see NetDocs DMS consulting support.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to block or recover quickly after a ransomware attack. Progent will work with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Cisco Firepower NGFW Firewalls Consulting Services
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to plan and carry out a smooth migration to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of Next Generation Firewalls (NGFWs), visit Cisco Firepower firewalls consulting services.

SQL Server 2012 Integration
Progent offers the support of certified SQL Server 2012 consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified data security professionals to assist you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Live Online Training for Desktop Applications
Progent offers online instruction for an array of client software. Progent's Online training covers topics that include Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA programming, PowerPoint collaboration, Office Outlook security, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Webinar-based instruction offers the benefits of traditional classroom sessions, including instant communication between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple workers.

Desktop Consulting and Support Services
Progent can deliver a wide array of affordable consulting and support services to assist your business to deploy, integrate, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 planning and migration consulting, Windows 8.1 technical support, Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit operating system expertise.

Cisco Catalyst 9100 Line of Wireless APs Consulting
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide economical online and on-premises help for Catalyst Wi-Fi 6 wireless APs. To find out more about Progent's consulting services for Catalyst 9100 Series Wi-Fi 6 802.11ax APs, see Cisco Catalyst 9100 Wireless access points solution planning, deployment, and debugging consulting.

Data Backup and Recovery Expertise
Progent's backup and restore experts offer support for a wide array of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can help you with leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide support for Acronis, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as a low cost end-to-end solution for secure backup/disaster recovery (BDR).

64-bit Processing Upgrade Help
Progentís 64-bit migration support specialists can help your organization to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit computing, plan a cost-effective migration strategy that minimizes operational interruptions, and offer timely remote support to aid you to configure 64-bit software and application software on your existing computers. Progent's Microsoft-certified engineers can help your company to integrate the 64-bit editions of Microsoft products such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite help from a certified CCIE consultant to help your business to design, deploy, manage and repair unified communications networks built on Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds helping companies of all sizes to build advanced collaboration solutions by delivering services that include Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive portfolio of Unified Communications applications such as Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Mobility.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Upgrade Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business integrators offer remote and on-premises expertise for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you to design and validate a security strategy for your Skype for Business deployment that meets government and industry requirements. Progent can also advise you how to create a hybrid architecture that integrates self-hosted Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for online or on-premises help, phone 1-800-993-9400 or go to Online Computer Support.



An index of content::

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