Business networks in California can have prompt and economical remote help from Progent's accredited network security professionals to assist with urgent security issues. The cost is reasonable, billing is by the minute, engagement is fast, and support is unbeatable. Progent also offers help for long-term projects that demand the knowledge of seasoned security engineers with top security credentials.

In case your California network is based far from more populated metropolitan areas including Los Angeles, San Jose, San Francisco, or Sacramento, the availability of nearby certified network security experts could be problematic when there's an urgent situation. This could mean lost income for your business, upset customers, idle employees, and defocused management. By calling Progent, you can get in touch with a Certified security engineer who can deliver expertise whenever you need it to keep your computer network running and restore your data.

Progent can assist you in all your initiatives to protect your information system with support services that ranges from network security audits to developing a comprehensive security plan. Progent provides economical service to assist companies of any size to design and maintain secure IT environments based on Microsoft Windows and Cisco technology and that may include computers running UNIX or Linux operating systems as well as BYOD users with Apple handhelds or Google Android or Windows Phone handsets.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses to identify and quarantine breached servers and endpoints and protect clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's 24x7 Ransomware Hot Line at 800-462-8800.

Introduction to Progent's Security Expertise
Progent can assist you to outsource spam blocking and defense against e-mail-based attacks. Email Guard is Progent's email security solution that incorporates the technology of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

Progent's security professionals are accessible remotely or in person to provide a range of urgent or longer-term network security services which include:

If your company has an emergency requirement for IT security help, refer to Progent's Urgent Online Technical Support.

Progent's engineers offer world-class services in vital fields of computer security that include security assessment, firewall/VPN support, and advanced security consulting.

System Audits
Progent's expert security engineers can assess the strength of your existing computer security implementation through comprehensive remote automated testing via sophisticated utilities and tested techniques. Progent's skill in administering this service saves you money and assures an accurate picture of weaknesses. The knowledge your business gains can be used as the foundation of a security strategy that can permit your network to run safely and respond quickly to future threats.

Automated Network Vulnerability Analysis
Progent offers expertise in the use of security evaluation software including MBSA and GFI LANguard NSS for affordably running a set of programmed network auditing checks to identify potential security problems. Progent has broad experience with other network auditing tools such as NMAP Port Scanner, AMAP Application Scanner, eEye Vulnerability Scanner, as well as utilities like SolarWinds, Hydra, and Nikto. Progent can help you to understand testing reports and react effectively.

Progent can show you how to design protection into your company processes, configure auditing tools, define and deploy a secure system environment, and recommend policies to maximize the security of your network. Progent's security engineers are ready to show you how to configure a firewall, implement safe remote connectivity to email and data, and install VPN. Find out more concerning Progent's network security evaluation.

Security Inventory and Evaluation Bundles for Small Companies
Progent has put together two ultra-affordable security inventory and evaluation packages designed to enable small companies to receive an objective security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure computer within your company firewall to uncover vulnerabilities to inside assaults. Both security inventory services are configured and executed from a protected remote location. The process is directed by a consultant who has earned high-level security accreditations and who generates a document that summarizes and analyzes the information collected by the scan and proposes practical improvements where called for.

Network Security Penetration Analysis Consulting
Stealth penetration checking is an important part of any serious network security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event history monitoring are correctly configured and consistently monitored. Learn additional information on Progent's stealth penetration analysis consulting.

Firewall And Virtual Private Network (VPN) Expertise
Progent's expertise in security solutions includes extensive familiarity with major firewalls and Virtual Private Network (VPN) products offered by a variety of vendors including Cisco, Microsoft, and Juniper. Progent offers the support of consultants with key networking accreditations including Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Firewalls Integration and Debugging
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Since Cisco's purchase of Sourcefire, the entire family of Cisco ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular network intrusion protection system. Firepower services provide powerful new capabilities such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to plan, configure, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Find out more information about ASA 5500-X Firewalls with Firepower Services integration and troubleshooting support.

Cisco Network Security and VPN Engineering Services
Cisco's network security and offsite access products represent a complete range of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your business goals. Read additional information concerning Progent's Consulting Services for Cisco Security Solutions and Virtual Private Network Products.

Engineering Expertise for Other Firewall and Virtual Private Network Products
Progent offers small and mid-size companies professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security plan and choose appropriate technologies from multiple suppliers to achieve your security objectives while staying within your spending limits.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight portfolio of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver web-based control and world-class protection for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about ProSight IT Asset Management service.

Expert Security Design
Every company should develop a thoroughly considered security strategy that includes both pre-attack procedures and response planning. The proactive plan is a set of procedures intended to reduce security weaknesses. The post-attack plan assists your network security personnel to evaluate the damage caused by an attack, fix the damage, document the event, and get business functions running as quickly as feasible.

Progent's certified information security consultants are available to help your business to perform a complete vulnerability assessment and define a computer security strategy to implement security policies and controls to reduce future assaults and dangers.

CISM Qualified Security Engineering Services
The CISM committee defines the core capabilities and international standards of performance that information security managers are required to learn. It gives business management the assurance that consultants who have earned their CISM credential have the experience and capability to provide effective security management and consulting services. Progent offers the expertise of CISM Certified security professionals to help businesses with:

  • Information Security Processes
  • Vulnerability Analysis
  • Information Security Program Management
  • Network Security Administration
  • Response Management
Read additional details about Progent's CISM Qualified Security Engineering Expertise.

CISSP Certified Security Consulting Services
The CISSP credential recognizes expertise with an international standard for data security. The American National Standards Institute has granted the CISSP credential recognition in the field of data protection defined by ISO/IEC 17024. Progent can provide the services of security professionals who have qualified for CISSP certification. Progent can give you access to a CISSP-certified expert to help your enterprise in a broad range of security areas including:

  • Security Management Procedures
  • Security Infrastructure and Paradigms
  • Access Control Systems and Processes
  • Software Development Security
  • Operations Security
  • Site Security
  • Encryption/Decryption Mechanisms
  • Telecommunications, Network and WAN Security
  • Business Continuity Preparedness
Read more details concerning Progent's CISSP Accredited Security Consulting Professionals.

CISSP-ISSAP Accredited Secure IT Architecture Engineering Support
Progent's CISSP-ISSAP Certified network architecture engineers are experts who have earned ISSAP Certification as a result of thorough testing and extensive experience with network security architecture. The Information System Security Architecture Professional (ISSAP) credential indicates demonstrated competence in the most challenging requirements of information system security architecture within the broader field of information system security knowledge required for CISSP accreditation. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture including.

  • Access Management Systems and Methodologies
  • Telecom and Network Protection
  • Cryptography Solutions
  • Needs Analysis and Security Criteria
  • Business Continuity Planning and Disaster Recovery Planning (DRP)
  • Site Security
Learn additional details about Progent's ISSAP Qualified Secure System Architecture Support Expertise.

CISA Certified Security Auditing Engineering Services
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in network security auditing. Accredited by ANSI, the CISA accreditation requires that consultants undergo an extensive examination administered by the ISACA professional group. Progent's CISA-certified security audit consultants are available to help your company in the areas of:

  • Information Systems Audit Services
  • IT Enforcement
  • Network Assets and Infrastructure Planned Useful Life
  • Information Technology Service Delivery
  • Protecting Data Assets
  • Business Continuity Preparedness
Find out more details concerning Progent's CISA Accredited Security Auditing Consulting Services.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's CRISC network risk management engineers offer a variety of risk evaluation services such as:

  • Gather information and study documentation to help identify significant risk scenarios
  • Identify legal, industry, and business mandates and company standards related to your information system to assess their possible impact on your strategic goals
  • Identify potential vulnerabilities for your business processes to assist in analyzing your enterprise risk
  • Create a risk awareness initiative and provide seminars to make sure your stakeholders appreciate IS risk so they can assist with your risk management process
  • Connect key risk scenarios to your associated business procedures to help determine risk ownership
  • Determine risk appetite with executive management and major stakeholders to make sure they are in agreement
Find out more details concerning Progent's CRISC Risk Management Consultants.

GIAC Certified Security Consulting Expertise
GIAC was founded in 1999 to validate the skill of information technology security experts. GIAC's mission is to make sure that a certified security consultant possesses the knowledge needed to deliver services in important categories of system, data, and application software security. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified security audit engineers are available to help your business with:

  • Auditing Perimeters
  • Incident Handling
  • Intrusion Detection
  • Web Services Security
  • SIEM solutions
Read additional information concerning Progent's GIAC Information Assurance Expertise.

Contact a Progent Security Specialist
To find out how you can access a security engineer for online or onsite assistance in California, call 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Progent's Microsoft-certified Windows 2000 Server consultants offer network help and IT consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include system design, installation, documentation, local and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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    • Cisco GTP/GPRS Computer Engineer
    Cisco Experts ASA 5580 Firewall Technology Consulting Services

    Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    • Microsoft Windows 11 Snap Layouts Professional
    Windows 11 Wigets Remote Troubleshooting

    Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, centralized deployment, and Help Desk support services.

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    • Microsoft Lync Server 2013 Professional
    Microsoft Certified Partner Consulting Services Lync Server 2013 PSTN Gateway

    Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN voice communication. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide remote and onsite support to assist your company to maintain and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.

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    • 24-7 WatchGuard Firebox M270 Firewall Security Evaluation
    WatchGuard Firebox M570 Firewall Security Audit Services

    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.

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