Small business IT networks inCaliforniacan depend on fast and affordable online technical support from Progent's qualified security support specialists to resolve the toughest security issues. Rates are affordable, billing is per minute, engagement is fast, and support is unbeatable. Progent also provides help for complex engagements that demand the services of seasoned security engineers with high-level industry certifications.

If yourCaliforniacompany is located far from more populated metropolitan neighborhoods likeLos Angeles, San Jose, San Francisco, or Sacramento, support from nearby qualified security professionals could be limited when you have a security disaster. This could mean a drop in productivity for your business, angry clients, idle workers, and defocused executives. By utilizing Progent, you can get in touch with a Premier security professional who can provide expertise when you have to have it to keep your computer network on line and restore your information.

Progent can help you in a variety of ways in your efforts to defend your information system with support services that can range from security audits to developing a comprehensive security plan. Progent provides affordable service to help small and midsize companies to design and manage protected networks powered by Microsoft Windows and Cisco technology and that can include computers based on UNIX or Linux operating systems plus mobile clients with Apple iOS iPhones and iPads or Google Android or Windows Phone smart phones and tablets.

Progent can also help you outsource spam filtering and defense against email-borne attacks. Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also enable Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

Progent's security professionals are available online or on site to offer a variety of emergency or longer-term computer security services which include:

If your network has an urgent need for computer security support, go to Progent's Emergency Online Technical Help.

Progent's support professionals offer advanced services in vital fields of computer security that include security assessment, firewall and VPN solutions, and high-level security consulting.

Security Assessment
Progent's certified security engineers can evaluate the effectiveness of your current network security implementation by performing comprehensive remote automated testing via sophisticated utilities and proven procedures. Progent's experience in administering this service saves your company time and money and offers an accurate portrayal of weaknesses. The knowledge your company is provided can form the foundation of a network protection plan that will permit your network to operate safely and react quickly to future risks.

Automated Vulnerability Audits
Progent offers expertise in the application of security evaluation products such as Microsoft's MBSA and GFI LANguard Network Security Scanner for economically running a set of automatic system testing scans to uncover potential security holes. Progent has extensive knowledge of other network auditing tools including NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, plus tools like SolarWinds, Netcat, and Nikto. Progent can help you to make sense of audit reports and respond appropriately.

Progent can show you how to design security into your company processes, install scanning tools, plan and deploy a protected network architecture, and suggest procedures to optimize the safety of your IT system. Progent's security consultants are ready to show you how to configure a firewall, implement safe remote connectivity to email and data, and integrate VPN. Find out additional information on Progent's automated security analysis.

Security Inventory Packages for Small Businesses
Progent offers two ultra-affordable security inventory and evaluation bundles designed to enable small companies to get an impartial security assessment from a qualified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from an authorized machine inside your company firewall to evaluate vulnerabilities to inside threats. The two security inventory services are set up and run from a secured remote site. The process is overseen by an engineer with high-level security accreditations and who produces a document that details and interprets the data captured by the security scan and suggests practical remediation if called for.

Stealth Security Penetration Testing Consulting
Stealth intrusion testing is an important component of any serious IT system security strategy. ProgentÔŅĹs security experts can perform thorough intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event history monitoring are correctly configured and consistently checked. Find out more on Progent's network security penetration testing consulting.

Firewalls and VPN Support
Progent's background in network security technology encompasses extensive field work with leading firewalls and Virtual Private Network products from multiple vendors such as Cisco, Microsoft, and CheckPoint. Progent can provide the services of consultants with key networking certifications such as Cisco Certified Internetwork Expert (CCIE) and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Security Appliances Integration and Debugging
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. After Cisco's acquisition of Sourcefire, the whole line of ASA 5500-X devices can be configured to support Firepower Services, built on Sourcefire's Snort technology, which is the market's most popular intrusion protection system (IPS). Firepower services bring enhanced features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Find out additional details about Cisco ASA 5500-X Firewalls with Firepower integration and debugging support.

Cisco Security and VPN Consulting Expertise
Cisco's network security and offsite connection products provide a full line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align best with your company goals. Read additional information about Progent's Consulting Expertise for Cisco Security Technology and Virtual Private Network Appliances.

Engineering Services for Additional Firewall and VPN Products
Progent provides small and medium size businesses expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security strategy and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your budget limits.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youÔŅĹre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Expert Security Consulting
Any company ought to develop a thoroughly considered security strategy that incorporates both pre-attack procedures and reaction plans. The pre-attack strategy is a set of procedures intended to minimize vulnerabilities. The reactive strategy assists your security engineers to evaluate the impact caused by a security penetration, repair the network, record the event, and get the IT network restored as rapidly as feasible.

Progent's certified information security engineers are available to help you to perform a complete vulnerability assessment and define a computer security strategy to establish security processes and controls to minimize future assaults and dangers.

CISM Certified Security Consulting Assistance
The CISM organization defines the basic capabilities and worldwide standards of performance that IT security managers are required to master. CISM gives executive management the confidence that those who have qualified for their CISM certification have the background and capability to deliver efficient security management and support consulting. Progent offers the expertise of CISM Certified security professionals to assist businesses with:

  • IS Security Processes
  • Risk Management
  • IS Security Implementation Management
  • IS Security Administration
  • Response Management
Learn additional information concerning Progent's CISM Security Support Services.

CISSP Accredited Security Consulting Assistance
CISSP denotes mastery of a worldwide standard for data security. ANSI (American National Standards Institute) has awarded certification recognition in the area of information protection stipulated by ISO/IEC 17024. Progent offers access to of security experts who have earned CISSP accreditation. Progent can give you access to a CISSP-certified consultant to help your business in a variety security areas such as:

  • Security Administration Practices
  • Security Infrastructure and Paradigms
  • Access Control Systems and Methodology
  • Software Development Security
  • Secure Operations
  • Physical Security
  • Cryptography Mechanisms
  • Telecommunications, Network and WAN Security
  • Business Continuity Preparedness
Read additional details concerning Progent's CISSP-certified Cybersecurity Consulting Expertise.

CISSP-ISSAP Accredited Secure Information System Architecture Engineering Expertise
Progent's CISSP-ISSAP Premier system architecture professionals are experts who have been awarded ISSAP status through rigorous examination and extensive work with information security design. The ISSAP certification represents proven mastery in the most complex demands of IS security architecture within the wider field of IS security expertise required for CISSP certification. Progent's ISSAP-premier security consultants can assist your business with all phases of architecture security such as.

  • Access Control Systems and Methodologies
  • Phone System and Network Protection
  • Encryption/Decryption Options
  • Needs Analysis and Security Guidelines
  • Business Continuity Planning and Disaster Recovery Planning
  • Hardware Security
Read more details concerning Progent's ISSAP Qualified Secure IT Architecture Engineering Professionals.

CISA Accredited Network Security Auditing Engineering Expertise
The CISA credential is an important achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo an extensive test given by the ISACA professional group. Progent's CISA-certified information security audit experts can help your business in the areas of:

  • IS Audit Process
  • IT Governance
  • Systems and Architecture Lifecycle Planning
  • IT Service Delivery
  • Protecting Data Assets
  • Disaster Recovery Preparedness
Get more details concerning Progent's CISA Accredited IS Security Auditing Consulting Services.

CRISC Consultants
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and execute a business continuity strategy based on industry best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's CRISC IT risk mitigation experts can provide a variety of risk identification services such as:

  • Gather information and study documentation to identify major risk scenarios
  • Identify statutory, regulatory, and contractual requirements and company policies associated with your information system to determine their potential impact on your strategic goals
  • Point out possible vulnerabilities for your business processes to help in analyzing your enterprise risk
  • Develop a risk awareness initiative and conduct training to make sure your stakeholders understand IS risk so they can assist with your risk control program
  • Match identified risk scenarios to related operational processes to help determine risk ownership
  • Determine risk appetite with your senior leadership and major stakeholders to ensure they align
Find out more information about Progent's Certified in Risk and Information Systems Control (CRISC) Experts.

GIAC Qualified Network Security Consulting Support
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security professionals. GIAC's goal is to verify that a certified professional possesses the skills needed to provide services in vital categories of network, data, and application software security. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-qualified security audit specialists are available to help your IT organization in the areas of:

Read more details about Progent's GIAC Information Assurance Expertise.

Talk to a Certified Security Specialist
To find out how you can access a security consultant for remote or onsite expertise in California, phone 1-800-993-9400 or visit Remote Network Support.



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    Altaro VM Backup provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.

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    Progentís Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP line, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the option to add clients and enlarge capabilities in the future. Progentís Dynamics GP Software consulting engineers can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP.

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    Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    For large organizations, Progent can leverage internal network support staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can perform as a seamless nearby extension of enterprise IT management. Progentís enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and technicians to help with a site move or office move, or a system architect to assist with building or using an Internet Data Center or co-location site.

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    Progent can help small and medium-size organizations to provide their offsite workers with reliable access to public cloud services.

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