Business IT networks in the state of California can depend on quick and economical remote help from Progent's accredited security consultants to help with urgent security problems. The cost is affordable, billing is per minute, sign-up is quick, and support is unbeatable. Progent also offers assistance for complex projects that demand the knowledge of senior security consultants with high-level security credentials.

In case your California small business is situated away from larger metropolitan areas including Los Angeles, San Jose, San Francisco, or Sacramento, help from local certified security professionals may be problematic during an urgent situation. This could mean a loss of income for your company, angry clients, unproductive employees, and distracted management. By utilizing Progent's online services, you have access to a Certified security professional ready to deliver assistance when you have to have it to keep your information system operating and salvage your data.

Progent can help you in all your initiatives to guard your information system with services ranging from security audits to developing a comprehensive security strategy. Progent provides affordable service to assist businesses of all sizes to configure and manage secure IT environments based on Microsoft Windows and Cisco products and that may include servers and desktops based on UNIX or Linux platforms as well as mobile clients with Apple iPhones and iPads or Android or Windows Phone handsets.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first steps in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help you to locate and isolate infected servers and endpoints and guard clean assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Introduction to Progent's IT Security Services
Progent can assist you to outsource spam filtering and protection from email-borne security threats. Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security vendors to provide web-based management and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

Progent's security experts are available remotely or in person to offer a variety of urgent or project-based network security services including:

  • Perform extensive network security audits
  • Recuperate rapidly after virus and worm attacks
  • Configure effective firewalls
  • Implement secure techniques for remote and mobile connectivity
  • Deploy effective utilities for automatic protection against spam and directory harvest attacks
  • Help create a company-wide security strategy with proactive network monitoring
  • Offer outsourced Call Center Support
  • Help Create an effective network backup and recovery plan based on Data Protection Manager (DPM) automated backup capability
If your network has an emergency requirement for computer security help, refer to Progent's Emergency Remote Technical Support.

Progent's security experts provide advanced services in key facets of computer security that include auditing, firewalls and VPN, and high-level security planning.

System Audits
Progent's expert security engineers can assess the effectiveness of your current network protection systems by performing exhaustive remote automated analysis based on sophisticated utilities and proven techniques. Progent's experience in administering this service saves you consulting fees and offers an accurate portrayal of system vulnerability. The knowledge your IT organization is provided can be used as the foundation of a security strategy that will allow your information system to operate safely and respond quickly to future threats.

Automated Network Vulnerability Evaluation
Progent provides expertise in the use of security analysis utilities such as Microsoft Baseline Security Analyzer and GFI LANguard Network Security Scanner for economically performing a variety of automatic system auditing checks to uncover possible security problems. Progent has extensive experience with other network analysis utilities including NMAP Port Scanner, AMAP Application Scanner, eEye Vulnerability Scanner, as well as tools such as Metasploit Framework, Netcat, Socat, and Nikto. Progent can help you to understand audit reports and respond appropriately.

Progent can show you how to build protection into your business operations, configure auditing applications, define and implement a protected network environment, and recommend policies to optimize the safety of your IT system. Progent's security engineers are available to assist you to configure a firewall, design safe remote access to email and business applications, and integrate virtual private network. Learn additional information on Progent's automated security evaluation.

Security Inventory and Evaluation Packages for Small Businesses
Progent has put together two low-cost security inventory scanning bundles intended to enable small companies to get a professional network security evaluation from an accredited security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your firewall to determine potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from a secure computer within your firewall to determine vulnerabilities to inside threats. Both security inventory services are set up and executed from a protected remote site. The process is managed by an engineer who has earned high-level security credentials and who generates a document that details and interprets the data collected by the security scan and suggests cost-effective improvements where appropriate.

Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, concurrent, automated testing of your network so you can expose, prioritize, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent can also help you to harden your existing network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's PEN Test Platform.

Stealth Penetration Testing Support Services
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration checks without the awareness of your company's internal IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly configured and actively monitored. Learn more about Progent's stealth security penetration analysis consulting.

Firewall And Virtual Private Network (VPN) Support
Progent's expertise in security solutions encompasses in-depth familiarity with major firewalls and Virtual Private Network (VPN) technology offered by a variety of companies including Cisco, Microsoft, and CheckPoint. Progent offers the support of consultants who have earned key industry accreditations including Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Security Appliances Integration and Debugging
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. After Cisco's purchase of Sourcefire, the whole family of ASA 5500-X devices can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed network intrusion protection system. Firepower services bring powerful new features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services. Read more information about Cisco ASA 5500-X Firewalls with Firepower Services integration and troubleshooting services.

Cisco Security and Virtual Private Network Support Services
Cisco's network security and remote connection products offer a complete range of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business goals. Read additional information concerning Progent's Consulting Expertise for Cisco Security Technology and VPN Products.

Support Expertise for Additional Firewall and Virtual Private Network Products
Progent offers small and medium size organizations expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security plan and choose appropriate products from multiple vendors to support your security goals while staying within your spending limits.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.

Certified Security Design
Any business should have a carefully considered security strategy that incorporates both pre-attack procedures and reaction planning. The pre-attack strategy is a collection of procedures designed to minimize vulnerabilities. The reactive strategy assists your security engineers to evaluate the damage resulting from a security penetration, fix the network, record the event, and get business functions running as soon as possible.

Progent's expert IS security consultants can to help your company to run a comprehensive vulnerability evaluation and create a network security plan to establish security processes and controls to minimize ongoing attacks and dangers.

CISM Accredited Network Security Support Expertise
The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of performance that IT security managers are required to master. CISM provides executive management the confidence that those who have earned their CISM credential have the experience and capability to provide efficient security management and consulting consulting. Progent can provide the services of CISM Premier security consultants to assist businesses with:

  • Network Security Strategies
  • Risk Analysis
  • Network Security Implementation Management
  • Information Security Administration
  • Recovery Management
Learn additional information concerning Progent's CISM Security Consulting Expertise.

CISSP Accredited Security Consulting Support
The CISSP credential recognizes expertise with a worldwide standard for information security. The American National Standards Institute has awarded certification recognition in the area of data protection stipulated by ISO 17024. Progent offers access to of security professionals who have qualified for CISSP certification. Progent can provide a CISSP-certified professional to help your company in a variety security fields such as:

  • Security Administration Practices
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Software Development Security
  • Operations Security
  • Site Security
  • Cryptography Mechanisms
  • Telecommunications, Network and Internet Security
  • Disaster Recovery Planning
Find out additional information concerning Progent's CISSP Network Security Support Services.

CISSP-ISSAP Accredited Secure Network Architecture Engineering Services
Progent's CISSP-ISSAP Premier system architecture engineers are consultants who have earned ISSAP status as a result of thorough testing and significant work with information security architecture. The ISSAP credential indicates proven mastery in the more complex demands of information system security architecture within the wider field of information system security expertise required for CISSP accreditation. Progent's ISSAP-certified security experts can help your company with all phases of architecture security including.

  • Access Control Systems and Methodologies
  • Telecommunications and System Infrastructure Security
  • Encryption/Decryption Options
  • Needs Evaluation and Security Standards
  • Business Continuity Planning (BCP) and Disaster Recovery Planning
  • Hardware Security
Read additional information about Progent's ISSAP Qualified Secure Information System Architecture Consulting Professionals.

CISA Accredited Information System Security Auditing Consulting Assistance
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo a comprehensive examination given by the ISACA professional association. Progent's CISA security audit experts are available to assist your IT organization with:

  • IS Audit Process
  • Information Technology Administration
  • Systems and Infrastructure Lifecycle
  • IT Service Delivery
  • Safeguarding Information Assets
  • Business Continuity Planning
Learn the details concerning Progent's CISA Accredited Information System Security Auditing Consulting Assistance.

Certified in Risk and Information Systems Control (CRISC) Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help you to develop and execute a business continuity strategy based on industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget. Progent's CRISC IT risk management consultants offer a range of risk identification services including:

  • Collect information and review documentation to help identify significant risk scenarios
  • Identify legal, industry, and contractual mandates and organizational standards related to your network to assess their possible influence on your strategic objectives
  • Identify possible vulnerabilities for your operational processes to assist in evaluating your corporate risk
  • Create a risk awareness program and conduct training to make sure your stakeholders appreciate IT risk so they can contribute to your risk management program
  • Match identified risk vectors to related business procedures to help assign risk ownership
  • Validate risk appetite with executive leadership and key stakeholders to make sure they match
Read more details about Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Qualified IS Security Consulting Services
Global Information Assurance Certification was founded in 1999 to validate the skill of network security experts. GIAC's goal is to assure that an accredited security consultant possesses the skills necessary to deliver services in critical areas of network, information, and application software security. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC security audit experts are available to assist your company with:

  • Auditing Networks
  • Security Incident Response
  • Intrusion Detection
  • Web Application Security
  • SIEM solutions
Read additional details about Progent's GIAC Information Assurance Expertise.

Talk to a Progent Security Specialist
To learn how to access a certified Progent security consultant for remote or on-premises expertise in California, call 1-800-993-9400 or go to Remote Network Support.



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    Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email infrastructure to reduce hardware expense and administrative overhead. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.

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    Cisco has designed a full product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive work with network security design. ISSAP security experts have in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.

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