MS Exchange and Office365 Configuration, Migration, and Troubleshooting Services
Progent's Microsoft-certified consulting experts have over two decades of experience helping companies of all sizes to design, deploy, and maintain email solutions built around Microsoft Exchange Server. For companies in California, Progent provides a range of cost-effective Microsoft Exchange support and maintenance services to ensure that your organization's Microsoft Exchange system delivers:
Data security
Rules-based malware defense and message content management
Zero downtime
Easy access for telecommuters and mobile users
Streamlined administration utilities
Multi-media mail boxes with voicemail, Instant Messaging, Real-time Presence, and conferencing capability
Non-intrusive and high-speed backup and recovery
Full coordination of both local and cloud infrastructure
Progent's Microsoft Exchange Server consulting and maintenance specialists can assist your business to prepare for and implement non-disruptive migrations from legacy email systems to the latest Exchange release. Progent's 64-bit migration consultants can assist you to evaluate the business benefits and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to create and implement an efficient upgrade strategy to a 64-bit edition of Exchange. Progent's Power BI integration experts can help you utilize information from Exchange files to create visualizations to populate actionable Power BI business analytics reports and dashboards. Progent can also assist you to integrate your Microsoft Exchange-based messaging environment with the new generation of smartphones by offering wireless integration support services that include Apple iPhone integration and Android smartphone and tablet integration.
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical problems and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on schedule and on budget. To find out more about Progent's consulting services for integrating Microsoft 365 and local Exchange environments, see Microsoft 365 integration with on-prem Exchange.
Also, Progent can provide automated system monitoring to ensure your organization's Exchange system is always operational, and Help Desk Call Center Support for rapidly handling technical issues affecting individual workers.
MS Exchange Server 2019 Deployment Services
Progent can assist you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 deployment services.
Microsoft Exchange 2016 Support Services
MS Exchange 2016's consolidated architecture allows easier deployment and scale, higher utilization of equipment, and lower administration expense. Exchange Server 2016 also offers closer connectivity with Office 365, operation with Windows Server 2016, higher I/O performance, improved DLP, and more rapid recoverability, more extensive support for Apple iOS and Android mobile devices, full web-based administration, and a more functional web client. Learn more about Progent's MS Exchange Server 2016 consultants.
Microsoft Exchange 2013 Server Integration
Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements favorably impact key areas such as manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013. Learn more details concerning Progent's MS Exchange 2013 Server support services.
Microsoft Exchange 2010 introduced game-changing technology for fault-tolerant, protected, unified messaging. Compared to Exchange 2007 or Microsoft Exchange 2003, Exchange 2010 Server is more affordable to deploy and maintain, easier to manage and expand, richer in features, faster, less vulnerable to hardware breakdown, more extensive in its support for mobile users, and better equipped to protect sensitive information and defend against malicious attacks. Read more details concerning Progent's MS Exchange 2010 Server consulting services.
Exchange 2007 Server Help
MS Exchange Server 2007 is engineered to meet the challenges of protection, ubiquitous connectivity, efficiency, and dependability. Microsoft Exchange 2007 offers built-in fault tolerance that delivers enterprise-class robustness to keep your email environment operating smoothly, combat spam and viruses, and enable your business to be compliant with government and industry requirements. Learn more details about Progent's MS Exchange Server 2007 consulting.
Exchange 2003 Server Help
MS Exchange 2003 delivers a dependable, scalable, and easy-to-manage platform with 24×7 messaging and collaboration plus reasonable cost of ownership. Microsoft Exchange Server 2003 continues to be in wide use because it enables a wide range of team functions, including scheduling utilities, discussion groups, and team folders, and also allows access to information across geographic, organizational, and protocol boundaries with functions like IM, real-time data, and multimedia support. Despite the fact that Microsoft has withdrawn support for the product, Exchange 2003 is nevertheless among the most widely used releases of the Exchange product line. Progent's engineers can help your company to support your existing Microsoft Exchange Server 2003 solution or migrate to a more advanced version of Microsoft Exchange. Find out more information about Progent's Exchange 2003 consulting services.
Microsoft Exchange 2K Consulting
In contrast to MS Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Active Directory, providing a simplified administration and protection architecture. Microsoft has terminated support for this venerable platform and it is time to upgrade. Progent's veteran email engineers have extensive experience supporting Microsoft Exchange 2000 and can assist you to migrate efficiently to a more advanced release of this popular messaging solution. Find out more details concerning Progent's Microsoft Exchange 2000 Server consulting.
Exchange Server 2016 Migration Support
Progent's consultants can assist you with any and all stages of your MS Exchange Server 2016 migration such as coexistence, piloting, mailbox migration, decommissioning and training. Progent's consultants can help you to evaluate the strategic advantages of adopting Exchange 2016 Server, plan and implement a smooth migration, and provide on-going technical support. Progent can assist your business to create an Exchange 2016 environment hosted on local and/or cloud-based resources. Find out more about ways that Progent's Microsoft Exchange 2016 migration planning and support expertise can assist you to move non-disruptively from your legacy Exchange environment to Exchange Server 2016.
Microsoft Exchange 2013 Migration Planning and Support
Microsoft Exchange 2013 Server delivers important enhancements to Exchange Server 2010 and introduces powerful new functions plus a streamlined architecture. Progent can help you to upgrade to Microsoft Exchange 2013 utilizing as much as feasible of your current resources. Progent's consultants can also assist you to integrate Exchange 2013 with Lync, SharePoint, and Office desktop or Office 365 for enhanced collaboration support and enterprise search capabilities. Find out how Progent's Exchange 2013 Server upgrade support can help you upgrade smoothly to Exchange Server 2013 for local, cloud-based, or hybrid environments.
Microsoft Exchange Server 2010 Migration Expertise
Progent can provide expert support for each phase of your Exchange Server 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, specification of new software licenses and equipment needed, suggested vendor sourcing, system testing at customer site or at Progent's test facility, managing temporary coexistence of MS Exchange 2010 and Exchange 2003 or Exchange 2007, deployment the production system, decommissioning the old system, and training for client's IT group and end users. Find out more about how Progent's Exchange Server 2010 Migration Consulting Services can assist your business to transition economically and efficiently from your older Exchange system to Exchange 2010 Server
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption platform that uses the services and infrastructure of top data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.
Migration Support for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integrators and Microsoft Skype for Business consultants offer online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Teams or Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified information security consultants can assist you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
Get in Touch with Progent for Microsoft Exchange Expertise
If your California IT organization is in need if an Exchange technology consulting expert, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability network solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
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System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical applications by offering unified, mixed-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team offers world-class remote and onsite support to help organizations of any size to design, integrate, optimize, update and repair SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's computer outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving chronic integration issues, and creating a company-wide security strategy. Progent can show you how to maximize network availability and performance via non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for major migrations and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent's IT outsourcing help also includes education for office productivity software such as Microsoft Office.
Progent provides fault tolerant load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, install and debug a Wi-Fi LAN customized for your environment, offering you a WLAN that has the coverage, speed, capacity, QoS, security, and roaming capability your business requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Server growth puts pressure on IT budgets and management resources. Server reduction through a virtual architecture offers lower TCO of servers and quicker ROI, more leveraged use of servers, streamlined operations, increased network availability, and easier manageability. Typical usage scenarios for virtual machines are resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from on-line systems.
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi network optimized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your company needs.
Progent provides customized remote training for a range of desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of traditional physical classroom instruction, including immediate communication between students and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the availability of many students. Available to individuals or groups of any size, Progent's live online training permits the teacher to conduct the class from an online office and the students can be dispersed across a campus or across the country. Live online education supports proven teaching aids like broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific topics or extended in time and wider in scope.
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Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security experts can perform extensive intrusion tests without the knowledge of your company's in-house network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and consistently observed.
Progent offers nationwide urgent technical support and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft products. Remote technical support provides optimum leverage for your IT budget by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to help you with the most challenging system issues.
Progent's certified security staff can show you how to protect your Apple Mac environment through expert services such as running security tests, clean up after virus and denial of service penetrations, setting up firewalls, implementing secure off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular goals of your business network.
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Progent's experienced ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
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Application Publishing with ISA Server 2006 allows more protection of intranet applications while supporting enhanced productivity by making these resources accessible to authorized remote users. ISA Server helps protect business applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to design, deploy, set up, and maintain Internet Security and Acceleration Server on your system so your company achieves a smart and economical balance of protection, productivity, and performance.
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The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that indicates mastery in information system security auditing. Accredited by ANSI, the CISA accreditation requires that candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit professional trained to assist businesses in the fields of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, IT support, protection of information resources, and business continuity planning.
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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
The Help Desk Call Center support delivery model adopted by Progent gives small and midsize businesses an effective alternative to dependence on independent service individuals by offering extensive expertise accessible to multiple support groups, optional round-the-clock availability of emergency help, escalation capability to appropriate engineers for solving even the most complex problems, service consistency and dependability, prompt follow-up enforced by veteran IT service administrators, a selection of easy-to-use mechanisms for initiating service jobs, plus a high level of process transparency enabled by trouble ticket updates and available via a web-based portal.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and troubleshooting services to assist your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, construction, and anticipated workloads.
Progent can assist small and medium-size organizations to provision their home-based employees with efficient integration with public cloud applications and services.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices.
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you plan, rationalize, test, install, customize and support the any version of ISA Server 2006 on your network.
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that require network service with the responsiveness common to with small organizations but which offers effective communications, complete documentation, and adherence to enterprise IT standards. If your corporation has a branch office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad array of in-person and remote network consulting services and network architecture expertise.
Progent's computer outsourcing support offerings for small businesses include planning 2003 Server, .NET Server, and BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, resolving stubborn integration issues, and producing a company-wide security strategy. Progent can show you how to enhance system availability and performance via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also offers project management assistance for major upgrades and can assist with requirements assessment, product identification, bill of materials development, sourcing qualification, purchasing logistics, and complete documentation. Progent's computer outsourcing service also includes training for office productivity packages such as Microsoft Office.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.
Progent can assist your business to plan and execute a smooth transition from a UNIX-based IT system to a network powered by Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and minimize business disruption by designing an effective transition plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current environment, transition strategy and validation, Microsoft Exchange migration expertise, data and application software transition, and processor and mass storage transition and economization.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your IT services team.
Progent's CISSP-premier network security experts can assist businesses of any size with any facet of IT security. Progent can help implement efficient security systems that guard a small office from modern threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing network resources spread over multiple physical datacenters and public and private clouds.
Progent is seeking to hire fulltime, results-oriented Microsoft certified engineers with MCSE certification; Cisco certified system consultants with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and high-end network design consultants with a background in mobile access, wireless networking, fault tolerance, disaster recovery, data preservation, and server virtualization. Progent also is looking for employees who can join our team of desktop support specialists and off-site troubleshooting experts. Also, Progent is hiring experienced administrators who can perform productively in Progent's fast-paced, virtual office culture.
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, deployment, administration, troubleshooting, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent's IT outsourcing services for small businesses feature planning Server 2003, .NET, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic integration issues, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and throughput via fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with needs definition, product inventory, BOM development, sourcing qualification, purchasing coordination, and complete documentation. Progent's IT outsourcing help also features training for office productivity software such as Microsoft Office.
Progent can provide cost-effective online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional expertise to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that permits a BYOD computing style with IM, real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management team and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Colocation sites allow businesses to share world-class facilities for housing network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation strategy including selecting and migrating to a colocation site, designing network architecture, specifying hardware, on-site and on-line troubleshooting, establishing remote network management, and education your IT staff.
Progent's consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management to help you plan and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
If your company network mixes Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high availability, superior performance, and strong security. Progent's Sun Solaris and MS Windows integration support services include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Contact Center support.
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Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete range of easy-to-administer security hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN line includes switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your business objectives.
Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a system designer, application developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major enterprises.
Progent's Solaris platform consulting services provide small and mid-size companies and developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN telephony across a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates policies, processes and technologies to keep your IT network safe.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
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Progent has a long background delivering a broad range of online IT consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing advanced online IT support and has provided IT solutions to organizations in all 50 states. Online support saves travel costs and solves issues more quickly than on-premises support.
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Progent's non-stop inter-site connectivity and 24x7 network connection consultants can help small organizations achieve non-stop Interoffice connectivity through redundant networks featuring transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office networks supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your changing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete family of products targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
MS Communications Server delivers IM and presence in a scalable, enterprise-grade package offering enhanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and better IP protection with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Dynamics GP 2015 R2 features a revamped design that improves cloud integration, supports the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.
Progent's Microsoft certified professionals provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by outside and internal threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum business value.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package featuring advanced security, seamless integration with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, enhanced individual output, and stronger IP security. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your IT system
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to help your organization to plan, install, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also assist your organization to plan and deploy hybrid networks that combine local and cloud-hosted services and that provide easy access, enhanced security, streamlined management, and dependable operation for all your wired and wireless endpoints.
Progent's Citrix-certified consultants can help you to design, install, administer, and support a virtual Windows application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast disaster recovery.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime.
Microsoft CRM helps mid-market companies nurture positive customer relationships. Built-in Sales and Customer Service modules allow employees to share information to help improve sales success and deliver steady, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to upgrade from an earlier release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM environment to make sure you get the highest possible return on investment.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran IT consultants can help your business to design, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network, and verifying your MetroCluster DR solution to show adherence with industry standards and regulatory requirements.
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM ecosystem to make sure you realize maximum return on investment.
Colocation sites make it possible for companies to share world-class facilities for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation strategy such as choosing and moving to a colocation facility, creating network topology, specifying hardware, on-premises and on-line troubleshooting, establishing online network management, and education your support staff.
Progent offers affordable online access to an authorized Oracle DBA expert or an Oracle software programmer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help design, build, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard replication tools and ASM file/volume manager.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by providing help services and training in graphics, sound, and video. Progent's support professionals can provide help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's expert software programmers, relational database architects, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by providing database designers and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with other applications like SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help clients to build, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, select sensible products, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you create a thorough 802.11x system security plan that is well aligned with the security plan for your overall corporate network.
DoubleTake/Carbonite Software publishes a family of products designed to provide small and midsize companies a range of affordable alternatives for replicating and restoring business-critical workloads such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information networks to achieve an advanced state of availability and disaster recovery capability at an affordable price.
Remote continuous monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist your company to detect and fix a an array of IT network issues before they get big enough to impact productivity.
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to design, deploy, tune, manage and debug a Wi-Fi network optimized for your venue. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Progent's Microsoft engineers offer advanced support in implementing, operating and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a wide range of affordable online consulting services following proven best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Support services offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or migrating to iCloud. For computer networks based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your organization's objectives.
If you are a network consultant with technical support expertise, joining Progent and working for our clients will enhance your skills through collaboration with our team of motivated, high-output consultants. Progent's concentration on offering network consulting and computer support to small and midsize companies will offer you the opportunity to consult in depth with decision makers and contribute significantly to the growth of exciting companies. Also, Our virtual office environment provides state-of-the-art tools for off-site service and wireless connectivity to allow you to deliver speedy solutions when you take on business-critical issues.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.
System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.
Progent's seasoned application designers and programmers can help your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique needs of your organization while retaining the advantages of Windows integration. Progent can also provide expertise with a range of software development technologies that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment expense. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and debug Cisco Small Business Wireless APs.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent has a long background delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing advanced remote IT consulting and has provided IT support to clients in all 50 states. Online support saves travel costs and resolves issues faster than onsite service calls.
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Progent's pricing policy is to charge for remote service and in-person help by the minute. As a result, you are invoiced only for received support. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for support services provided during regular working hours. Many support firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for fast solutions so you won't be tempted to allow minor problems to fester.
For custom application development, Progent can supply programming experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's service specialists in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer world class support to companies that rely on these platforms to keep their competitive advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate processes.
Progent's Power BI consultants can help you to plan, deploy, manage, update or debug your Power BI environment. Progent can also help you to prep your source data for Power BI visualizations. Progent can assist you build and manage an onsite, cloud based, or hybrid architecture to run Power BI.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to plan and carry out an installation of Lync Server 2010 that consolidates the administration of IM and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent can in addition assist your company to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and offer online seminars and ongoing support for Microsoft Lync Server and other Microsoft technologies.
Progent provides nationwide online help and consulting services for companies who run UNIX or Linux networks or whose IT systems include a mix of UNIX and Microsoft Windows products. Remote technical support offers optimum leverage for your information technology budget by extending client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to help with the most challenging network issues.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete technical solutions for your IT system.
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Progent's Data Center engineers can help you select high availability data centers that meet the particular requirements of your company. Fault tolerant co-location sites are especially appealing to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a basic degree of fault tolerance is too expensive for typical small businesses. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a complete range of engineering and support services.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to gain the full advantages of adding intelligence into their IT infrastructures. Cisco's switch technology makes it possible to enable features that make your network infrastructure sufficiently robust to handle time-critical requirements, scalable to support growth, secure enough to guard confidential information, and capable of differentiating and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can help you create a strategic security policy and configure Cisco switches so they powerfully support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent has two decades of experience helping small and medium-size companies to plan, deploy, optimize, manage, and debug IT networks that support telecommuters.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to deploy, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers businesses of all sizes world-class network online or onsite consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent's UNIX family support services offer small and mid-size businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's qualified security and compliance experts can provide security assessments of company-wide security to determine your organization's cybersecurity profile adherence to recognized international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and targeted security evaluations for critical areas of cybersecurity like endpoints or cloud applications. Progent's accredited security engineers can also conduct extensive security tests to determine your organization's compliance with recognized international security standards such as HIPAA, NIST, and ISO.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, installing, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Years of experience delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the responsiveness common to with small companies but which offers professional communications, complete documentation, and compliance with enterprise IT standards. If your corporation maintains a branch office located anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of on-premises and on-line network consulting services and network design expertise.
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably based on leading practices.
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Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite integration and debugging services to help your organization to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique office layout, construction, and anticipated network traffic.
Progent can provide one-on-one training designed for individuals who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.
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Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent provides a selection of network service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling capabilities of Operations Manager 2007, a next-generation network and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates incipient problems before they can disrupt your network. With Progent's affordably priced network support packages, small businesses can select a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified consultants offer small and medium size companies world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and deployment management. Configuration Manager 2007 is Microsoft's new title for the change management platform previously called SMS Server. Configuration Manager offers a range of enhancements to Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also help your company to move smoothly from SMS Server 2003 to System Center Configuration Manager 2007.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless information management solution.
Progent can provide the expertise of BlackBerry-certified experts who can assist small organizations to plan, administer, and repair BlackBerry technology affordably and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient online service delivery model, offers small and mid-size companies an efficient solution for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network dependability and protection, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key application servers supported within a safe and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's computer service professionals.
Progent has two decades of background assisting small and mid-size companies to design, implement, optimize, administer, and troubleshoot IT networks that support a remote workforce.
Progent's consultants have supported Dynamics GP and Great Plains software for more than 20 years and Progent has provided system integration, customization, education, and troubleshooting services since the product's debut. Progent offers advanced expertise for upgrading legacy Dynamics GP deployments. Progent can help you to plan, validate, and carry out an efficient migration from a a legacy release to the newest edition of Dynamics GP.
Progent offers expert remote consulting support to help companies integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that utilize local resources along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
important features of Dynamics GP software include a modular structure that allows you to license only the functionality you need, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, integration with Microsoft Office to speed access to corporate information, the ability to process data from almost any database or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop custom programs. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business solution.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can assist you to design, deploy, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.
24-7 Exchange Computer Support Companies Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA
Progent's Linux support services provide small and mid-size businesses and software developers help with administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network architects can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Network monitoring ordinarily consists of observing a system's resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be used to monitor mixed-platform environments where UNIX and Windows coexist. Progent's system support consultants can help you use both these programs to tune and repair your network. Progent's UNIX support services provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage handheld computers and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes policies, procedures and technologies to keep your IT computer system protected.
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite consulting expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent can focus on offering high-value skills where Progent has few competitors. Small businesses who work with familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Progent's Ekahau-certified Wi-Fi network design consultants can assist you to plan, deploy, tune, manage and debug a Wi-Fi solution optimized for your environment. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent's Microsoft-certified experts offer small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or clients to access, manage, share and manipulate relevant data, documents, and applications and to interact with other people. It allows faster and better decisions, more efficient access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've developed in a way that makes data easy to locate, download and re-use.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and information. SharePoint provides a common spot for your employees or clients to access, manage, distribute and interact with useful information, documents, and applications and to communicate with one another. SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data they've created in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the current version of SharePoint.
Progent can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, streamline IT management, assist with application development, and build and validate a DR/BC plan.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent can assist your organization in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive information management system.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, warehouse, retail or other venues where IT management wants user endpoints that offer more control, security and durability than is achievable with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous components of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and on-premises support to help you create and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent can help businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from an older version of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you realize the highest possible business value.
By using virtual server technology, businesses are able to run many virtual machines on one physical server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, but without the expense associated with buying additional server equipment. Virtual servers are also the enabling technology for building private clouds, which offer important benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, network reliability, and disaster recovery. Other key server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can assist you with all aspects of server virtualization and administration to allow your company to cut costs and save time.
Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central spot for your employees or clients to connect to, manage, share and manipulate useful information, documents, and software and to communicate with other people. It allows faster and more intelligent decisions, more efficient access across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they've created in a manner that makes data easy to locate, download and apply.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco-Certified network management engineers can assist you to run Cisco's management tools alongside a variety of powerful third-party applications to create a complete network management solution in order to keep your environment operating reliably, conserve limited resources, protect your data, recover quickly from hardware failure or malicious assaults, and enable you to add or reassign valuable resources sensibly and economically as your company grows.
Cisco has designed a full product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability required by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's Mac experts can support the creative facets of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum business value.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide affordable remote and onsite consulting to help companies of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your company's objectives.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, protection and productivity.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the important 32-bit programs that you intend to keep plus the new 64-bit versions of applications you plan to run.
Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to configure, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.
If your company has a Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can assist your entire organization in a broad array of security areas such as security administration procedures, security architecture and models, access management systems and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP define the basic skills and worldwide standards of performance that information security managers are required to master. These certification give IT management the confidence that consultants who have earned their CISM or ISSAP qualification have the experience and knowledge to offer effective security support and engineering services.
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to assist you to design, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Progent's Help Desk Call Center management and co-management service programs help organizations to reduce costs, enhance productivity, and adjust immediately to fast-changing business conditions.
Progent offers cost-effective remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced support for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online training for Access programming and database management.
Progent's Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a common spot for your employees or customers to access, manage, distribute and interact with useful data, files, and applications and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they've created in a way that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can assist you to support your existing SharePoint environment or migrate to the latest release of SharePoint.
Progent applies no minimum fee and requires no retainer for services delivered during normal business hours. Progent's small granularity eliminates big bills for quick repairs so you will not be forced to permit less critical problems to fester.
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Exchange Information Technology Consulting Firm California - Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent's IT outsourcing services offer economical computer support for mid-size organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system foundation for your vital Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for unified management.
Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Small businesses who work with trusted freelance service providers or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Progent's experienced ransomware recovery consultants can help your business to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's IT outsourcing services provide economical network consulting for small organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting network support budgets to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers show how Progent can help you build a protected and robust system architecture for your critical applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small and midsize company networks enterprise-class reliability, security and performance.
Progent's Microsoft-certified experts can provide a variety of consulting services to help companies of any size to install, administer, and support IT systems that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help create test environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans following industry best practices.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP consultants can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint Server provides a common location for your workers or customers to connect to, manage, share and interact with useful information, files, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint solution or migrate to the current version of SharePoint.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower capital costs and management overhead. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to help your organizations to assess the benefits of Exchange Online, plan a network topology that aligns with your business needs and budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Progent's data protection experts can assist you to create, implement and debug a backup plan based on MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, supports all popular public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, computer errors, malicious users, and external attacks like ransomware. To find out more, see ProSight DPS 360 Backup solutions.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, economical platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.
Progent's certified SQL Server developers and DBAs can provide online consulting to help organizations of all sizes to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants offer support for any facet of application development in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent's ProSight family of managed IT services are intended to provide businesses who maintain minimal in-house network support staffs with low-cost help from world-class management platforms and technical experts. Benefits of the ProSight line of managed services include fixed IT management costs, smart automation of common management tasks, continual absorption of the latest information technology, graceful transition from older systems to up-to-date solutions, close alignment of information technology with business objectives, access to veteran IT experts, and freeing up management to focus on business rather than fast-evolving computer technology.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity planning experts. Progent can also assist your business to design and execute a move to the Flexential data center by providing services such as designing system architecture, specifying hardware, system setup and validation, troubleshooting, streamlining remote management, and training your network staff.
Progent's Microsoft engineers can provide affordable remote technical support and programming services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications including Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local service firms who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by each staff member to each client. The discipline of documenting and archiving service activity results in more effective support and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
Progent can assist your company to create, implement and troubleshoot a backup plan built around MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical computers, works with all popular public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss resulting from human miscues, computer errors, malicious users, and malware attacks like ransomware. To read more, visit ProSight Data Protection Services 360 Backup solutions.
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management solution.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Mac and Windows computers into seamless environments with full sharing and workgroup support. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Windows and Macintosh service makes it possible to offer world class support to companies that rely on these platforms to maintain their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows network.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Progent offers the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Cisco has designed a full product line of routers including routers designed to provide the protection, bandwidth, and reliability demanded by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Progent provides national urgent phone support and troubleshooting services for businesses that operate Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft products. Remote technical support provides maximum leverage for your IT budget by preserving user efficiency and limiting the time billed for computer analysis and repair. Advanced online support utilities and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by going to your location. In most of cases your network issues can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM certified security specialists to assist you with the most difficult system problems.
Progent's Microsoft-certified experts offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to move from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you realize the highest possible business value.
Cisco's {Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user type and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security strategy, automate network management, help with creating applications, and build and validate a DR/BC plan.
Progent can help small and mid-size companies to implement and debug conferencing platforms to allow their at-home workers to interact efficiently with fellow workers and clients.
Progent's experts offer Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For business environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution organizations to manage complicated supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
24 Hour Exchange Small Office Network Consultant California
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises configuration and troubleshooting support to help you to design, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office design, construction, and anticipated network traffic.
For small and midsize businesses, computer security and compliance is excessively complex to master but too dangerous to overlook. The world's largest enterprises have been hacked, and the leading cloud services have on occasion been taken down. It looks like there's no place to hide. Progent makes it affordable for smaller organizations to implement critical IT security tasks effectively by offering the benefit of billed time to the closest minute with no minimum billing for remote support. This means you have the help of a seasoned information consultant to deliver precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Cisco has developed a full array of routers that includes appliances designed to provide the protection, performance, and availability required by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Progent's data protection experts can assist you to design, implement and administer a backupup/restore plan built around MSP360 Backup software to protect your assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your support personnel how to run new administration tools, and provide ongoing consulting and tech support via affordable options such as Contact Center service and online technical support.
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and validate a DR/BC plan.
Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, implement, tune, manage and troubleshoot a Wi-Fi solution optimized for your building. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Progent can help you to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss caused by human miscues, computer errors, ill-intentioned users, and external attacks like ransomware.
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.
Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Even if your company has a minimal network support staff and a limited IT budget, your information network can still feature the same high availability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
When performing consulting tasks for corporate customers, Progent uses a phased approach based on specified milestones in order to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All facets are documented to make available a detailed summary of IT services performed and to help in downstream network support.
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Los Angeles California Exchange Technical Support Organizations
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist you to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent's IT outsourcing services offer economical computer support for medium-size companies. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network architecture for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Progent offers comprehensive support for each phase of your Exchange Server 2010 migration including outsourced or co-sourced project management, site analysis, project planning, cost estimates of all new software and equipment required, suggested vendor sourcing, pilot verification at customer site or at Progent's test lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for client's IT group and users.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from older releases of VMM, design workflows for building and installing VMs and hosts, design high-availability scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent is convinced that a well architected and implemented network is a pivotal piece for enabling any firm's success, and we follow this philosophy in our own network environment. We have built a fault-tolerant virtual office network that allows our staff consultants and certified contractors to deliver rapid and effective service, cooperate easily on challenging projects, and experience career and personal maturity from acting as part of an exciting company ethos of self motivation and freedom.
Progent's consultants can help you to plan and implement a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity management across on-premises and Azure resources.
Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point's security platform to offer an affordable and efficient security defense for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central stop for on-going network support, maintenance, training, and design expertise.
Progent's certified security consultants can help you protect your Mac network through expert support offerings such as running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, installing monitoring software for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your business information system.
Progent's certified wireless networking consultants can assist organizations of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless AP solutions to provide the performance, coverage, density, expandability, security compliance and manageability required for seamless access between wireless and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Progent's wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent's productive atmosphere will make you a more capable professional by enhancing your information technology skills and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best consulting experts for you to operate with, providing an advanced system architecture, using specialized software tools to deliver the highest quality of support, and by streamlining proven operational models for attracting and maintaining clients.
Progent can provide one-on-one education customized for people who want to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
Progent's pricing policy is to bill for remote support and on-site visits per minute. As a result, you are charged just for delivered support. Progent does not demand a higher rate for off-hours or priority support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup charge and requires no monthly commitment for support services provided during regular working hours. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for quick repairs so you won't be forced to permit less critical problems to fester.
Exchange Outsourcing Technology Los Angeles California
Progent's fault tolerant system experts offer non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, fault-tolerant data center support, and other 24x7 operations consulting to show your organization design a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to develop affordable, high-availability networks by utilizing the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.
Exchange Small Office Computer Consulting Services Los Angeles California, United States
Progent provide organizations of all sizes enterprise-class network online or on-premises consulting services for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for businesses ranging from the small office to the global enterprise.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a consistent process for restoring services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a DR system powered by VMware Site Recovery Manager.
Progent can provide affordable remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent can provide access to a senior specialist with extensive experience configuring, maintaining, and enhancing telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management group, your Internet Service Provider, and your video conferencing technology supplier to assist your organization increase the business value of your video conferencing ecosystem.
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package offering advanced protection, seamless integration with other Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
Progent's Cisco-certified Catalyst 802.11ax AP experts offer affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent can assist companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi LAN adapted to your environment, offering you a wireless solution that delivers the coverage, speed, density, data protection, and roaming capability your business needs.
Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
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Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of network consultants located in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior DRBC planning experts. Progent can also help your business to design and carry out a move to the Flexential facility with services like planning solution configuration, recommending hardware components, system setup and testing, troubleshooting, streamling online network management, and training your IT support team.
Progent's Jabber consultants offer remote or on-premises support to help organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the products, technologies and services that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with hands-on background and extensive experience in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing network environments based on the Microsoft SBS line of servers and programs.
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, in the trenches of IT service, executing a wide variety of technical projects for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This means that you get not only expert IT help, but also a consultant with proven approaches for applying technical knowledge to resolve real-world IT problems efficiently.
If you are an information technology engineer with system support expertise, teaming with Progent and assisting Progent's clients will expand your skills via collaboration with our team of mutually supportive, high-output consultants. Progent's concentration on providing IT consulting and computer support to small companies will give you the chance to consult closely with business leaders and contribute significantly to the success of exciting companies. Also, Our virtual office environment offers state-of-the-art tools for off-site service and wireless access to allow you to come up with fast fixes when you troubleshoot mission-critical issues.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance problems.
Progent's Microsoft certified Consultants provide several ways to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk application programs on the market and decide which products might be too expensive, lack key features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
Progent can provide affordable remote and onsite support to assist organizations of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent's Cisco Catalyst 802.11ax AP experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET apps quickly and at low cost.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is completed on time and on budget.
Progent offers nationwide online phone support and consulting services for companies who operate Apple Mac networks or whose information systems feature a combination of macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X clients a range of IT services including desktop assistance, upgrading to the current version of Mac OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Online network consulting offers optimum leverage for your IT dollar by protecting user efficiency and shortening the time billed for computer repair services. Advanced remote support utilities and skilled service specialists and consultants allow Progent to handle most IT problems without squandering time and money by going to your location. In most of cases your IT issues can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help with the most difficult system issues.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's affordably priced IT service programs, small organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks enterprise-class availability, security, and performance.
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with government and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.
Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent's Linux consulting experts provide small and mid-size businesses and developers support for managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Disaster Recovery/Business Continuity specialists have extensive experience helping small and mid-size businesses to minimize system downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Progent's wireless site survey services assist you to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming ability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal IT support teams with low-cost access to world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of routine administrative processes, continual adoption of new information technology, graceful migration from legacy technology to current solutions, close alignment of information technology with strategic goals, guidance from seasoned network experts, and freeing up management to focus on business rather than ever-changing network technology.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company needs. Progent's Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for secure, company-wide information sharing plus integration with CRM products.
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and debug firewall environments based around ASA firewalls with Firepower Services.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the complete threat progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone integration and iPad management, or moving to iCloud. For computer environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.
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Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and boost productivity by making sure that critical applications stay current, managing licensing, and monitoring resource usage profiles so you can make smart purchasing choices. When you are ready to update your SCCM 2007 configuration management solution, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and more secure AD implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime.
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Progent's Help Desk Call Center management and co-management service programs allow companies to save money, improve output, and respond quickly to fast-changing business circumstances.
Progent provides the services of Microsoft and Cisco-Certified IT support experts to offer clients economical ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, protection, availability, throughput, and IT management.
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's experts offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can offer help with Apple Mac application software. Progent can also assist you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent can deliver a wide range of affordable support services to assist your company to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for individual machines or laptops or work with your business to design and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply engineers and technicians to assist your company to plan for and implement a company move or merger designed to cause the least possible disruption of your business.
Progent offers organizations of all sizes enterprise-class network remote or in-person consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.
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Microsoft Windows 8.1 is designed to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, such as its touchscreen interface and signature live tiles user interface, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive advantage from the product's many new and enhanced technologies.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent has created several security service bundles designed to deliver larger institutions an impartial and thorough security assessment from a team of certified security consultants. All Progent's security evaluation packages feature a suite of services like network scans from inside and from outside your corporate firewall, professional interpretation of results by accredited security engineers, production of a paper documenting the findings, plus a live high-level executive summary and an in-depth interactive outbrief for internal network engineers.
Progent's Microsoft certified consultants can provide offsite and onsite support services to help your company to administer, maintain, and repair computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, remote access, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Progent's Microsoft-certified Windows 11 experts offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce access, security and compliance, automated deployment, and Help Desk support services.
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical machines, supports all popular public clouds, and allows you to create a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, system glitches, malicious insiders, and external attacks like ransomware.
Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally managed Internet gateway that delivers a single-server solution for an array of security features including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous testing and significant experience with information security architecture. ISSAP consultants have comprehensive understanding of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of secure network architecture.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, manage and debug firewall environments based on Cisco ASA firewalls with Firepower Services.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent offers onsite training customized for people who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X application software.
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to help businesses in the fields of IS audit services, information technology administration, network assets and architecture lifecycle, information technology service delivery, protection of data resources, and disaster recovery planning.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud solutions, mobile management, telecommuter connectivity, security and compliance, centralized deployment, and Call Center support services.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Progent's virtual classroom webinars offer small businesses the cost savings, ease, and versatility of online seminars plus the proven training techniques of seasoned instructors who use the latest technology to simulate real-time, interactive learning environments. Progent offers online training for popular desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management information products such as MS Dynamics GP (Great Plains); plus other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
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Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce access, data and identity security, streamlined deployment, and Help Desk Call Center support.
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance bottlenecks.
Progent's webinars offer small businesses the affordability, ease, and versatility of virtual seminars and the effective pedagogic methods of seasoned teachers who utilize sophisticated technology to reproduce live, participatory classrooms. Progent offers webinar training for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and reporting software including MS Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
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Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your specific company requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing as well as integration with Customer Relationship Management applications.
Progent's Cisco-certified wireless technology experts can assist organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Progent's ProSight Active Security Monitoring incorporates next generation behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against familiar and zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent offers the support of certified engineers and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security consultants to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Progent's Microsoft-certified engineers can deliver affordable online and onsite help to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded email system, educate your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide continuing management services and engineering help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Cisco VoIP phone and video IP phone experts can help you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented design you are able to license only the functions you currently require, with the option to add clients and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an older release.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Microsoft-certified consulting experts have over two decades of experience helping companies of all sizes to design, deploy, and maintain email solutions built around Microsoft Exchange Server. For companies in California, Progent provides a range of cost-effective Microsoft Exchange support and maintenance services to ensure that your organization's Microsoft Exchange system delivers:
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical problems and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on schedule and on budget. To find out more about Progent's consulting services for integrating Microsoft 365 and local Exchange environments, see Microsoft 365 integration with on-prem Exchange.
