If your business network is inCaliforniayou now have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with the toughest issues that threaten your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any nationwide support firm in the U.S. Rates are competitive, charges are per minute, sign-up is quick, and service is world class.
In case yourCalifornianetwork is away from larger metropolitan neighborhoods includingLos Angeles, San Jose, San Francisco, or Sacramento, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be problematic when there's a crisis. This can cause lost productivity for your company, angry customers, idle employees, and defocused management. By calling Progent's online services, you have access to a Certified professional who can deliver expertise whenever you have to have it to keep your system running.
Because Progent bills for telephone-based help on a per-minute basis, your business owes exclusively for support delivered. Progent asks for no initialization surcharge. Some online support companies apply large minimum fees or bill for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing model avoid large tabs for fast solutions.
If your California company requires online assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Technical Support Services Unique?
Progent's seasoned team of online support professionals possesses a broad array of world-class computer skills. This allows Progent's online service specialists to resolve the most challenging network trouble faster than is feasible with ordinary third-party support firms or with the internal support staff usually available to small or mid-size businesses. Progent has refined the technology and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
In order to assist businesses who operate networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group makes available the assistance of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based contact with professionals who have been awarded a variety of security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, when called for, to experts with relevant background to deal with unusually intractable jobs. This speeds up resolutions of serious network problems, avoids system downtime, and reduces maintenance invoices.
For organizations in the state of California, Progent offers immediate remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency help to repair technical problems that are affecting productivity but are not within the scope of your in-house IT support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can connect to your system by means of the latest remote troubleshooting tools in order to perform fast and economical evaluation and repair of critical IT problems.
Services Progent's Remote Support Specialists Can Provide Your California Company
Progent's service specialists are qualified to provide advanced support for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network support staff can assist California small businesses with an extensive set of IT products and technologies including network architecture, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server products for server economization and streamlined administration, and moving from outdated applications to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online troubleshooting for computers powered by major versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who earn this rare credential only after strenuous testing administered by Cisco. The vast majority of Cisco CCIEs are employed by big enterprises or nationwide Internet service providers, and consequently their help is not easily accessible to the general public.
Progent is one of the only computer support firms that ensures that CCIEs stay accessible to help small and mid-size organizations. In addition, Progent facilitates convenient contact with a Cisco CCIE by telephone so your company can receive timely help for complex system problems that are disrupting your business but are beyond the competence of your ordinary IT maintenance resources. Progent's CCIE support experts can connect to your environment by utilizing the latest remote support tools to provide fast and cost-effective diagnosis and resolution of critical network trouble.
Cisco Authorized engineers from Progent can help you to design, implement, and service a converged network infrastructure that can simplify operations, reduce expenses, and speed time to positive ROI. By providing Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can significantly improve the strategic value of your connectivity environment in California. To find out more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-premier online service experts can deliver computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist you with a broad variety of technology expertise including
Windows Server 2022 planning and integration services, Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange 2016 migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams consulting,
Skype for Business Server configuration consulting and Lync Server maintenance, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you access to certified CISM and ISSAP security professionals who can deliver a variety of security solutions that can enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate quickly from an attack. Security services provided Progent include: in depth security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Hydra; fast recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To find out additional information about Progent's security expertise for small and midsize businesses, go to Progent's Engineering Support for Network Security.
Business Applications Support: Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers professional consulting expertise and training in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications such as CRM, Project, Microsoft Office Word, and Excel. To find out additional information concerning Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three service offerings for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients convenient contact with a dependable support resource with extensive experience delivering phone support and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a respected reputation as a solid driver of business performance, and Progent's charter is to resolve rather than merely record problems. For additional information concerning Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Services.
Progent's Online Support Technologies
Progent has developed an arsenal of customized tools, refined over more than two decades of use, focused on enabling the highest standard of efficiency for delivering online technical help and troubleshooting for small and midsize business IT networks. Progent offers secure VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity enables the engineers of Progent's remote service group to link to your environment remotely without violating system security.
Progent's advanced service database application keeps thorough histories of all service provided to Progent's customers. Each active Progent staff consultant has the benefit of the specifics of support delivered to each client by any staff engineer. This history of problems and resolutions is organized as an easily retrievable proprietary database that permits Progent's online support professionals to share their experiences company-wide to ensure that the value of Progent's technical support improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's remote consulting specialists to come up with the best solutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To find out how you can get in touch with a UNIX/Linux consultant or a Cisco CCIE for emergency remote consulting assistance in California, call 1-800-993-9400 or go to Urgent Remote Computer Help.