If your company IT network is in California you now have fast remote access to a UNIX or CCIE-certified professional to assist with emergency problems involving your IT network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible by phone of any nationwide service firm in the United States. Rates are affordable, billing is per minute, sign-up is immediate, and service is world class.

If your California organization is situated away from larger metropolitan neighborhoods such as Los Angeles, San Jose, San Francisco, or Sacramento, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic when you have an emergency. This can result in a loss of income for your business, upset customers, idle employees, and defocused management. By utilizing Progent's online services, you have access to a Premier consultant who can provide help when you need it to get your information system operating.

Because Progent charges for remote service by the minute, your business is invoiced just for services delivered. Progent asks for no startup surcharge. Many online consulting organizations have large minimum payments or charge for each quarter hour or longer. Progent's fine granularity and straightforward pricing policy save you from unexpectedly large tabs for quick solutions.

If your California company needs technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's experienced staff of remote support engineers has a wide range of world-class computer skills. This allows Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is feasible with typical third-party support firms or with the in-house support resources commonly found in smaller companies. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a number of high-level Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To help businesses who operate networks incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the expertise of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote contact with engineers who have qualified for major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, if needed, to experts with relevant background to deal with particularly intractable support calls. This accelerates remediation of emergency problems, prevents network downtime, and reduces maintenance bills.

For companies throughout California, Progent allows immediate remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to repair computer issues that are affecting productivity but are not within the skill set of your ordinary network maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can interface with your network via state-of-the-art remote support technologies that allow them to perform quick and efficient evaluation and repair of critical network problems.

Services Progent's Online Support Experts Can Provide Your California Business
Progent network consultants are qualified to deliver advanced help for an extensive array of UNIX, Apple, Cisco, and Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service staff can assist California small businesses to maintain an extensive set of IT products and technologies that include network architecture, email support, security consulting for networks and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and centralized management, and transitioning from legacy systems to current solutions based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts can provide remote troubleshooting for computers based on popular versions of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level network professionals who are awarded this rare credential by completing strenuous testing supervised by Cisco. Usually Cisco CCIEs work for large enterprises or national Internet service providers (ISPs), and as a result their services are not readily accessible to smaller companies.

Progent is one of the only computer support providers that makes sure that CCIEs are accessible to support small and medium sized businesses. Also, Progent facilitates fast communication with a Cisco CCIE by phone so that you can get immediate assistance for critical network issues that are impacting your productivity but are outside the scope of your usual system maintenance providers. Progent's CCIE engineers can tie into your system by means of the latest remote support technology to provide rapid and cost-effective diagnosis and resolution of critical network anomalies.

Cisco Premier experts from Progent can assist your company to design, implement, and service an integrated network infrastructure that can streamline business processes, lower expenses, and accelerate time to positive ROI. By offering Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products configuration assistance, Progent can dramatically improve the strategic value of your information system in California. For more on Progent's services for Cisco network appliances, visit Cisco Technology Consulting Expertise.

Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-premier online service engineers can deliver computer problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help your company with a broad variety of platform expertise including Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Microsoft Exchange Server 2019 integration, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, SharePoint 2019 design and integration, SharePoint Server 2016 migration support, Microsoft Teams integration, Microsoft Skype for Business Server configuration consulting and Lync maintenance, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Engineers
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who offer a range of system protection solutions that can improve the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to recuperate promptly from an attack. Security services offered by Progent include: comprehensive security audits using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up continual automated monitoring. To learn more on Progent's security services for small and midsize businesses, visit Progent's Consulting Services for Network Security.

Applications Support: Training, Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers professional consulting expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications such as CRM, Project, Word, and Microsoft Excel. For additional information concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Support Alternatives
Progent offers a variety of service offerings for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a large team of Cisco-authorized networking experts. Progent's Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients easy access to a reliable support team with years of experience in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive recognition as a key contributor to company success, and Progent's target is to resolve and not simply report problems. To read more information on Progent's Call Center support and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent has deployed a set of customized technologies, evolved over more than two decades of use, dedicated to promoting the most advanced standard of service for providing online technical help and repair for small and medium-size business information systems. Progent offers safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access allows the engineers of Progent's online support team to link to your environment without compromising corporate security.

Progent's sophisticated service database software keeps comprehensive documentation of all service provided to Progent's customers. Each authorized Progent staff consultant has access to the specifics of services delivered to every customer by any team engineer. This history of problems and fixes is structured as a conveniently accessible internal database that enables Progent's online technical experts to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' in-house technical staff that enable Progent's online service experts to come up with the optimal solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Now
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency phone-based consulting support in California, call 1-800-993-9400 or visit Urgent Online Computer Support.


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    Progent's Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or clients to access, manage, distribute and manipulate relevant data, documents, and applications and to communicate with one another. It allows faster and better decisions, more efficient sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services join employees, customers, workgroups and projects with the data they've created in a way that makes data easy to locate, download and re-use.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information security needs without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Private Cloud Solutions Services

    Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing solution that improves network dependability and security, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its software platforms and key business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer support professionals.

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  • Consultant Services Duo MFA and Single Sign-on (SSO)
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    Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.

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  • Top Ranked Microsoft Windows 2008 Cluster Server Setup and Support
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    The cluster technology incorporated into the high-end versions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and administration of clusters that offer improved levels of system dependability, security, performance, and versatility. New or improved features include cluster verification, revamped configuration and installation, unified cluster management, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, design and execute an installation, educate your IT personnel to administer your cluster environment, deliver ongoing consulting and support services, and create and test a disaster recovery plan.

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  • SCVMM 2012 PowerShell Information Technology Consulting
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    Progent can help organizations of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to move from an earlier edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you realize maximum return on investment.

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  • Conti protection and ransomware recovery Consultant
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    The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.

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  • Email Virus Signature Consultancy
    Email Anti-fraud Intelligence Technology Professional

    Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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