If your company computer network is in the state ofCaliforniayou can now get fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with urgent problems affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide service organization in the U.S. Rates are reasonable, charges are per minute, engagement is immediate, and support is unbeatable.
If yourCalifornianetwork is based some distance from larger metropolitan neighborhoods includingLos Angeles, San Jose, San Francisco, or Sacramento, contact with UNIX or CCIE-certified engineers may be limited when there's an urgent situation. This could mean a drop in productivity for your business, angry clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier engineer who can offer assistance whenever you need it to get your computer network operating.
Because Progent charges for remote support by the minute, your business owes just for technical help received. Progent requires no initialization fee. Some remote consulting organizations demand substantial minimum fees or bill for every fifteen minutes or more. Progent's small granularity and straightforward pricing mechanism avoid unexpectedly large invoices for speedy repairs.
If your California company needs online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote consulting engineers possesses a broad range of in-depth information technology knowledge. This enables Progent's online technical support experts to deal successfully with the most complex technical problems faster than is feasible with typical independent service organizations or with the in-house support resources usually available to small or mid-size businesses. Progent has refined the technology and experience to fix problems efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have been awarded advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also have a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To help businesses that run environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the services of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote contact with engineers who have earned important security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's group approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly tough problems. This speeds up resolutions of urgent network problems, avoids network disruption, and reduces maintenance bills.
For businesses in the state of California, Progent allows fast online communication with a UNIX/Linux, Solaris, macOS or OS X engineer for critical support to repair computer problems that are affecting business productivity but are not within the scope of your on-hand network service resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified engineers can analyze your network with advanced remote support technologies that allow them to provide rapid and affordable evaluation and resolution of critical network problems.
Services Progent's Remote Consulting Experts Can Provide Your California Company
Progent's online professionals can offer advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical service staff can assist California small businesses with a comprehensive assortment of information products and technologies such as network infrastructure, email support, security expertise for computer systems and business processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server products for server economization and centralized administration, and migration from dated systems to contemporary environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide online technical help for systems based on leading derivatives of the UNIX platform including:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who are awarded this prestigious credential by completing intense testing supervised by Cisco. The vast majority of CCIEs work for big corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not readily available to the general public.
CCIE Authorized engineers from Progent can help you to plan, setup, and manage a converged network infrastructure that can streamline operations, cut costs, and speed the path to positive ROI. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology integration help, Progent can significantly increase the strategic value of your network infrastructure in California. To learn more on Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-premier remote support experts can provide computer system repair and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can help your company with a broad variety of platform practice areas such as
Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
SharePoint Server 2019 planning and integration,
SharePoint Server 2016 migration and hybrid integration expertise,
Microsoft Teams consulting,
Skype for Business integration support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Premier Security Consultants
Progent offers you access to accredited CISM and ISSAP security engineers who can deliver a range of system protection solutions that can improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist your business to revive rapidly from a breach. Security solutions provided Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; quick recuperation from malicious attacks; configuring firewalls; establishing secure architectures for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To find out more information concerning Progent's security expertise for small and medium-size businesses, see Progent's Engineering Services for Network Security.
Applications Services: Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft business applications including CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To find out additional information on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the immediate accessibility of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Help Desk for your organization, serve as an escalation resource for the most challenging technical issues, or be available in those situations when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Call Center or enhancing your current one, selecting or programming Help Desk application software to address the particular needs of your company, or providing supplemental staff to work remotely with your internal Help Desk group during demanding events like software migrations. To find out more information concerning Progent's Help Desk Call Center outsourcing, see Progent's Call Center Services.
Progent's Online Service Technologies
Progent has deployed a set of optimized technologies, evolved during more than a decade of use, focused on promoting the most advanced quality of service for providing online technical help and troubleshooting for small and midsize company IT systems. Progent provides safe VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN online access allows the engineers of Progent's Technical Response Center to connect to your network without breaching network security.
Progent's sophisticated service database system includes comprehensive histories for all support delivered to Progent's customers. Each authorized Progent team engineer has access to the details of support delivered to every customer by any staff engineer. This database of issues and solutions is organized as an easily retrievable proprietary knowledge base that enables Progent's remote support engineers to share their knowledge company-wide to ensure that the quality of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases as well as to vendors' internal engineering personnel that enable Progent's remote consulting specialists to find the best solutions quickly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent phone-based engineering help in California, call 1-800-993-9400 or go to Urgent Remote Computer Help.