If your business computer network is inCaliforniayou can now get fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to help with the toughest problems affecting your computer network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible by phone of any independent service organization in the country. The cost is reasonable, charges are by the minute, engagement is fast, and service is unbeatable.

If yourCalifornianetwork is some distance from larger metropolitan areas such asLos Angeles, San Jose, San Francisco, or Sacramento, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often limited when you have an urgent situation. This can result in a drop in income for your business, angry customers, idle workers, and distracted management. By contacting Progent's remote support, you can get in touch with a Certified engineer who can deliver expertise whenever you need it to get your information system running.

Since Progent bills for online help by the minute, your company pays just for services provided. Progent asks for no startup charge. Some remote service organizations have large minimum payments or charge for every quarter hour or more. Progent's one-minute granularity and straightforward billing model save you from unexpectedly large tabs for fast fixes.

If your California business requires remote support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting engineers possesses a wide array of world-class information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party service firms or with the internal IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different network configurations that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who run environments powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the expertise of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers online support from engineers who have qualified for important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network problems allows service escalation, if appropriate, to experts with relevant competence to resolve unusually intractable jobs. This accelerates remediation of urgent network problems, prevents network disruption, and minimizes technical support bills.

For businesses throughout California, Progent offers virtually instant online contact with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent expertise to fix technical issues that are threatening your business and are beyond the comfort zone of your in-house network support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified service team can interface with your network via state-of-the-art remote troubleshooting tools in order to perform quick and affordable diagnosis and resolution of critical network issues.

Troubleshooting Services Progent's Online Consulting Experts Can Offer Your California Company
Progent service specialists are qualified to deliver advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online network service team can assist California companies to maintain a comprehensive assortment of computer products and technologies such as system architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for server economization and streamlined administration, and moving from out-of-date applications to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's service experts offer online troubleshooting for computers powered by major versions of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are elite network professionals who earn this prestigious certification by passing thorough examinations given by Cisco. The vast majority of CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their help is not easily available to smaller companies.

Progent is one of the few IT technology consulting organizations that makes sure that Cisco CCIEs stay available to assist small and mid-size organizations. In addition, Progent facilitates quick access to a CCIE via phone so you can benefit from timely help for complex network issues that are impacting your productivity but are beyond the scope of your usual IT maintenance group. Progent's CCIE engineers can access your network via state-of-the-art remote support technology in order to perform fast and affordable analysis and remediation of serious network problems.

CCIE and CCNP Premier experts from Progent can help your company to plan, setup, and maintain a converged information system that can simplify business processes, reduce costs, and speed the path to profitability. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology configuration assistance, Progent can significantly enhance the strategic value of your information network in California. To see additional information about Progent's expertise in Cisco infrastructure, visit Cisco Network Professional Services.

Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified remote support experts can provide network problem solving and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help your company with a broad range of technology expertise such as Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Microsoft Exchange Server 2019 integration, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, SharePoint 2019 design and configuration, SharePoint 2016 migration and hybrid integration support, Microsoft Teams migration expertise, Skype for Business integration support and Lync migration, Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows Essentials cloud integration.

Certified Network Security Professionals
Progent offers you contact with expert CISM and ISSAP security professionals who can deliver a variety of system protection services that can improve the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate quickly from an assault. Security solutions provided Progent include: comprehensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recuperation from virus and worm assaults; configuring firewalls; establishing secure architectures for off-site and mobile access; securing your messaging system from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring. To learn more on Progent's security expertise for small and medium-size companies, visit Progent's Engineering Services for Network Security.

Business Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply in-depth consulting support and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications including CRM, Project, Microsoft Office Word, and Office Excel. To read more information about Progent's expertise, custom programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Outsourcing Alternatives
Progent offers a selection of service offerings for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a large team of Cisco-authorized networking specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients fast communication with a dependable technical support team with years of background delivering telephone-based support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a key driver of business success, and Progent's mission is to fix and not simply document problems. To learn additional information concerning Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Support.

Progent's Online Technical Support Tools
Progent's powerful customer support database application keeps extensive documentation of all service delivered to Progent's clients. Each authorized Progent staff consultant has access to the specifics of support rendered to each customer by any team member. This database of problems and resolutions is structured as a conveniently searchable proprietary knowledge base that enables Progent's remote technical engineers to communicate their experiences company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support databases as well as to manufacturers' in-house technical personnel that allow Progent's remote service specialists to find the optimal resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency phone-based consulting support in California, phone 1-800-993-9400 or visit Urgent Online Computer Help.


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    Progent's Experts Team provides consulting in important fields such as Apple OS networking and applications; Support for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; Chief Information Officer, business analyst, and project management outsourcing; Custom applications design and integration; Web site, eCommerce, EDI, and client information portal development and deployment; DBM support and efficiency consulting; Business information consulting; and Telecom architecture support.

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    Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your in-house IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Progent offers access to the affordable services of online Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet connectivity solution matches your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP configurations.

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  • Offsite Managed Data Backup/Recovery Services Consultants
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    ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

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    If you are producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering online and on-site support as your company needs it, Progent offers an economical solution for supporting an information network that provides excellent reliability, security, and performance. Progent's developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Helpdesk services.

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    Cisco offers a full array of routers including appliances designed to provide the protection, performance, and reliability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.

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    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running across multiple venues with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can assist your organization to assess the value of UniFi technology for your environment and assist you to design, install, manage, and maintain your UniFi ecosystem.

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    Progent's certified SQL Server application developers and database administrators offer online expertise to help organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and data warehousing.

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    Progent is a pioneer in economically providing enterprise-class network help to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserved small company sector is the combined result of key technical and process breakthroughs that have removed a great deal of the traditional expenses out of administering IT service, added unmatched professional expertise into the support mechanism, and significantly streamlined the repair cycle.

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    Progent's Microsoft-certified engineers can help you to streamline desktop PC change and update management by providing support for management solutions such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.

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