If your business information network is in California you can depend on quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with urgent issues affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide support organization in the country. Rates are reasonable, billing is by the minute, sign-up is fast, and support is world class.
If your California small business is outside of major metropolitan areas including Los Angeles, San Jose, San Francisco, or Sacramento, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic when there's an emergency. This can cause a drop in revenue for your business, angry customers, unproductive employees, and distracted executives. By calling Progent's online services, you have access to a Certified engineer ready to offer assistance whenever you have to have it to get your system operating.
Since Progent charges for online help on a per-minute basis, your business pays only for support received. Progent requires no initialization fee. Some remote consulting firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy eliminate large bills for quick solutions.
If your California company requires online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced team of remote consulting professionals offers a broad range of in-depth information technology skills. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house support staff commonly available to smaller companies. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.
To assist companies that maintain environments powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group makes available the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent offers phone-based support from engineers who have earned a variety of security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly tough jobs. This accelerates remediation of urgent problems, avoids system downtime, and minimizes technical support bills.
For businesses anywhere in California, Progent allows fast remote contact with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency support to troubleshoot technical problems that are affecting business productivity and are outside the skill set of your ordinary network maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can analyze your network with advanced remote troubleshooting utilities that allow them to deliver rapid and economical diagnosis and remediation of critical IT issues.
Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your California Business
Progent online professionals are qualified to deliver advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support staff can help California companies with an extensive assortment of information products and technologies such as network infrastructure, messaging solutions, security expertise for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and centralized administration, and moving from older systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online technical help for computers based on popular derivatives of the UNIX platform including:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the network support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this prestigious certification by passing thorough testing supervised by Cisco. Usually Cisco CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and so their skills are not easily available to small and medium-size businesses.
CCIE Certified consultants from Progent can help you to architect, configure, and manage an integrated business network that can streamline operations, reduce expenses, and accelerate the path to positive ROI. By combining Cisco routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can dramatically improve the business value of your connectivity environment in California. To see more about Progent's services for Cisco network appliances, refer to Cisco Network Consulting Services.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online service experts can deliver network repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a broad variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 design and configuration,
Microsoft Skype for Business Server configuration support and Lync Server 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who can deliver a variety of security services to enhance the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help your business to recover quickly from a breach. Security services offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; efficient recovery from virus and worm assaults; configuring firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. For more information concerning Progent's security support for small and midsize companies, refer to Progent's Consulting Support for System Security.
Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by offering help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications including CRM, Project, Microsoft Word, and Microsoft Office Excel. For additional information on Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Support and Outsourcing Options
Progent provides three support programs for Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your existing Help Desk team. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or programming Call Center application software to meet the particular needs of your company, or adding temporary staff to operate online in conjunction with your internal Help Desk resources to handle demanding events such as software migrations.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network infrastructure experts. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your customers convenient access to a large support resource with extensive background delivering phone help and online repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a significant driver of business performance, and Progent's mission is to resolve and not simply record problems. To find out more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Support.
Progent's Remote Service Tools
Contact a UNIX/Linux or Cisco Network Support Specialist Immediately
Progent's powerful customer support database application keeps extensive documentation for all support provided to Progent's customers. Each authorized Progent team consultant has access to the history of support delivered to each client by any staff member. This history of trouble tickets and solutions is structured as an easily searchable proprietary database that allows Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support services improves over time. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's online consulting experts to arrive at the best resolutions promptly.
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote consulting support in California, phone 1-800-993-9400 or visit Urgent Remote Computer Support.