If your company computer network is inCaliforniayou can now get quick phone-based help from a UNIX or Cisco CCIE engineer to help with the toughest issues involving your network. Progent retains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available by phone of any independent service firm in the U.S. Rates are affordable, charges are per minute, sign-up is fast, and service is world class.
If yourCalifornianetwork is situated some distance from more populated metropolitan areas includingLos Angeles, San Jose, San Francisco, or Sacramento, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when you have a network crash. This can result in a loss of productivity for your company, upset customers, idle employees, and defocused management. By calling Progent's online services, you can get in touch with a Certified consultant ready to offer expertise whenever you require it to get your system operating.
Because Progent charges for remote help on a per-minute basis, your business pays just for technical help provided. Progent asks for no service activation surcharge. Some online consulting companies apply substantial minimum fees or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing model eliminate large invoices for speedy solutions.
If your California company requires technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced team of remote support professionals has a wide range of world-class information technology skills. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent service organizations or with the internal IT staff commonly found in small or mid-size businesses. Progent has refined the tools and experience to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for professional certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
In order to assist companies who run environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team can provide the expertise of consultants with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent offers remote contact with engineers who have been awarded a variety of security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, when called for, to specialists with sufficient background to resolve unusually intractable problems. This speeds up resolutions of urgent network problems, avoids network disruption, and minimizes maintenance bills.
For organizations throughout California, Progent enables virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to fix computer problems that are impacting productivity but are outside the scope of your on-hand network maintenance organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified service team can analyze your network using advanced remote troubleshooting utilities that allow them to deliver quick and economical evaluation and repair of serious IT problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your California Company
Progent online professionals can deliver expert support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support team can assist California small businesses to maintain a large array of information products and technologies including network architecture, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for processor consolidation and centralized administration, and moving from dated applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote troubleshooting for systems powered by major variants of UNIX such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this rare certification by completing strenuous testing given by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or national ISPs, and as a result their expertise is not readily accessible to the general public.
Progent is one of the few IT technology support providers that makes sure that Cisco CCIEs stay accessible to support small and mid-size organizations. In addition, Progent facilitates quick communication with a Cisco CCIE via phone so you can benefit from immediate support for complex system problems that are disrupting your business but are not within the scope of your usual network maintenance resources. Progent's CCIE engineers can tie into your environment by utilizing secure remote troubleshooting technology in order to execute quick and affordable diagnosis and repair of serious system trouble. To see more information on Progent's services for Cisco infrastructure, refer to Cisco Technology Engineering Support.
Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-premier remote service engineers can provide computer system repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of support professionals who can assist you with a broad range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration,
SharePoint Server 2019 design and deployment,
SharePoint 2016 migration expertise,
Microsoft Teams migration expertise,
Microsoft Skype for Business Server integration consulting and Microsoft Lync maintenance, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Professionals
Progent offers you the services of expert CISA, CISM, and ISSAP security consultants who offer a range of security services that can bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to recover rapidly from a breach. Security services available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; fast recovery from malicious assaults; configuring firewalls; planning safe techniques for remote and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and offering continual proactive monitoring. To find out more on Progent's security expertise for small and medium-size companies, see Progent's Consulting Support for Network Security.
Applications Services: Training, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply professional consulting expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications including CRM, Project, MS Word, and Office Excel. To read more about Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Outsourcing Options
Progent provides a selection of programs for Help Desk services : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate accessibility of a professional Help Desk Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can act as a primary Help Desk for your organization, serve as an escalation alternative for the most challenging network issues, or be available in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or improving your existing one, evaluating or programming Call Center software products to address the special needs of your business, or providing supplemental staff to operate online in conjunction with your in-house Call Center group during demanding scenarios such as system upgrades. To read more information concerning Progent's Help Desk support and outsourcing, see Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has developed an arsenal of optimized technologies, refined over more than a decade of field experience, focused on enabling the highest standard of service for delivering remote engineering help and repair for small and midsize business information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access enables the experts of Progent's Technical Response Center to interface to your network without violating system security.
Progent's powerful service database application stores extensive documentation of all support provided to Progent's customers. Every authorized Progent team consultant has the benefit of the specifics of services provided to every customer by any staff member. This history of trouble tickets and solutions is organized as a conveniently retrievable internal knowledge base that permits Progent's remote support professionals to share their knowledge with the whole team to ensure that the quality of Progent's technical support grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available other vast support databases and to manufacturers' in-house engineering staff that allow Progent's online service specialists to find the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote professional help in California, call 1-800-993-9400 or go to Expert Online Computer Support.