If your business IT network is inCaliforniayou now have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with critical issues affecting your network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any nationwide service organization in the United States. Rates are affordable, charges are by the minute, sign-up is fast, and service is unbeatable.
If yourCaliforniaorganization is situated far from larger urban areas includingLos Angeles, San Jose, San Francisco, or Sacramento, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when you have a crisis. This can result in a drop in income for your business, angry customers, unproductive workers, and distracted executives. By contacting Progent, you have access to a Certified engineer ready to deliver assistance when you have to have it to keep your information system running.
Because Progent bills for online help on a per-minute basis, your company pays exclusively for services received. Progent imposes no service activation fee. Some online consulting organizations demand large minimum payments or bill for each quarter hour or more. Progent's one-minute granularity and simple pricing model avoid big bills for quick solutions.
If your California company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned team of remote consulting engineers possesses a broad range of in-depth computer skills. This enables Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary independent service organizations or with the internal support resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to repair problems economically in many different network configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
In order to assist companies that maintain networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the expertise of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based contact with engineers with important security credentials such as Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to resolve unusually intractable support calls. This speeds up resolutions of emergency problems, prevents system downtime, and reduces technical support bills.
For businesses anywhere in California, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for urgent assistance to repair computer issues that are damaging business productivity and are beyond the skill set of your on-hand network service group. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your computer environment via advanced remote troubleshooting technologies in order to provide fast and affordable evaluation and resolution of critical network issues.
Services Progent's Remote Support Specialists Can Offer Your California Business
Progent's online professionals are qualified to provide advanced help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based technical service staff can assist California companies to maintain an extensive set of computer products and technologies that include network architecture, email solutions, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for processor consolidation and streamlined administration, and moving from out-of-date systems to current solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service experts offer online troubleshooting for computers based on major derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux platforms including
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who are awarded this advanced certification by completing intense examinations given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national ISPs, and so their help is not readily available to the general public.
Progent is among the few computer consulting firms that ensures that Cisco CCIEs stay available to support small and medium sized organizations. In addition, Progent facilitates convenient access to a CCIE via phone so your company can benefit from timely assistance for critical system problems that are impacting your business but are beyond the experience of your ordinary network maintenance group. Progent's CCIE support experts can tie into your system via state-of-the-art on-line support technology to execute fast and economical analysis and remediation of serious system anomalies.
Cisco Authorized engineers from Progent can help you to architect, implement, and support a converged network infrastructure that can simplify operations, cut costs, and speed the path to productivity. By providing Cisco broadband routers expertise with Cisco Catalyst switches support and Aironet wireless technology integration assistance, Progent can greatly improve the strategic value of your information system in California. For more concerning Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online service experts offer network problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help you with a wide range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server migration, Exchange Server 2013 integration,
SharePoint Server 2019 planning and integration,
SharePoint 2016 migration and hybrid deployment support,
Microsoft Teams expertise,
Microsoft Skype for Business configuration consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Consultants
Progent provides you access to expert CISM, CISA and CISSP security professionals who can deliver a variety of security solutions to bolster the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to recover rapidly from an assault. Security services provided Progent include: in depth security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; rapid recuperation from virus and worm attacks; configuring firewalls; designing secure techniques for remote and mobile access; securing your messaging system from spam and directory harvest attacks; and setting up continual proactive monitoring. To read more on Progent's security services for small and midsize companies, refer to Progent's Professional Services for Network Security.
Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, audio, and video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group can supply professional consulting support and training in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications such as CRM, Microsoft Project, Word, and MS Excel. To find out more about Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Call Center Support and Outsourcing Options
Progent offers a variety of programs for Call Center services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers fast access to a reliable support resource with years of experience in telephone-based help and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Call Center a positive image as a significant contributor to business productivity, and Progent's charter is to resolve rather than just document problems. For additional information concerning Progent's Call Center support and outsourcing, visit Progent's Help Desk Services.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
Progent's sophisticated service database system includes comprehensive histories for all support delivered to Progent's customers. Every active Progent team consultant has access to the details of services delivered to every customer by any staff member. This database of problems and fixes is organized as a readily searchable internal database that enables Progent's remote support experts to share their knowledge with the whole team to make sure that the value of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases and to manufacturers' internal support staff that enable Progent's online consulting experts to find the best resolutions quickly.
To find out how to ask a UNIX/Linux engineer or a Certified CCIE for emergency online consulting expertise in California, call 1-800-993-9400 or go to Expert Remote Network Support.