If your business IT network is in California you now have quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with complex problems involving your network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent support firm in the United States. The cost is affordable, billing is per minute, engagement is quick, and service is unbeatable.
In case your California organization is located far from more populated urban neighborhoods including Los Angeles, San Jose, San Francisco, or Sacramento, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited during an emergency. This can result in a loss of income for your business, upset customers, idle workers, and defocused executives. By calling Progent's remote support, you can get in touch with a Premier engineer who can provide help whenever you require it to get your network running.
Since Progent bills for remote service by the minute, your company is invoiced exclusively for services provided. Progent imposes no initialization surcharge. Some remote support companies apply significant minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing mechanism save you from big tabs for fast fixes.
If your California company requires technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, phone
Why is Progent's Remote Support Services Unique?
Progent's experienced staff of online consulting engineers possesses a wide array of world-class information technology skills. This enables Progent's remote technical support specialists to resolve the most complex technical problems faster than is feasible with typical third-party support firms or with the internal IT staff usually available to small or mid-size businesses. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, and Design Professional.
In order to help companies that maintain networks based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online service team offers the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent offers online support from professionals who hold important security credentials such as Certified Information Security Manager Engineers, CISSP experts, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with unusually intractable jobs. This accelerates resolutions of emergency network problems, avoids system downtime, and minimizes technical support invoices.
For organizations anywhere in California, Progent enables virtually instant remote access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent help to fix information system problems that are threatening your business and are beyond the skill set of your ordinary computer service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can interface with your network using state-of-the-art remote troubleshooting utilities in order to deliver rapid and efficient diagnosis and resolution of serious IT problems.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your California Company
Progent network engineers are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical support staff can assist California companies to maintain a broad set of information products and technologies that include network infrastructure, email support, security consulting for computer systems and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware options for server economization and centralized administration, and moving from outdated systems to contemporary solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online troubleshooting for computers based on popular variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX or familiar Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who are awarded this prestigious credential only after thorough examinations supervised by Cisco. In most cases Cisco CCIEs work for large corporations or nationwide Internet service providers (ISPs), and as a result their skills are not easily available to smaller companies.
Cisco Certified consultants from Progent can assist you to architect, setup, and service a converged information system that can simplify operations, cut expenses, and speed time to productivity. By providing Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your network infrastructure in California. For more concerning Progent's services for Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-expert online service experts offer computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide variety of technology expertise such as
Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
SharePoint 2019 planning and integration,
SharePoint Server 2016 migration and hybrid deployment consulting services,
Microsoft Teams consulting,
Microsoft Skype for Business planning and deployment support and Lync Server 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Engineers
Progent provides you access to certified CISM, CISSP and ISSAP security professionals who offer a range of security services to improve the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against assaults or assist you to recover quickly from an attack. Security solutions available from Progent include: extensive security evaluation using platforms such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; rapid recovery from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and implementing continual proactive monitoring. To learn additional information concerning Progent's security services for small and midsize businesses, visit Progent's Consulting Support for System Security.
Business Applications Support: Training, Customization, Integration
Progent's Mac technology experts can promote the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply professional consulting expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft business applications such as CRM, Microsoft Project, Word, and Microsoft Excel. To read more information about Progent's expertise, customization, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Call Center Support Options
Progent offers several programs for Help Desk services including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large team of Cisco-certified network specialists. Progent's Help Desk staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your clients instant communication with a reliable support team with extensive experience delivering phone help and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a positive reputation as a major contributor to business productivity, and Progent's goal is to resolve rather than merely report problems. To read more about Progent's Call Center support and outsourcing services, see Progent's Call Center Services.
Progent's Remote Support Tools
Progent's sophisticated service reporting system stores extensive records for all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the history of support delivered to each client by any staff member. This database of issues and resolutions is organized as a readily searchable internal database that enables Progent's remote support professionals to communicate their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast support databases as well as to manufacturers' internal engineering personnel that allow Progent's online consulting specialists to arrive at the optimal solutions quickly.