If your business IT network is inCaliforniayou can depend on quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with urgent issues involving your IT network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any independent support organization in the country. The cost is reasonable, charges are by the minute, engagement is fast, and service is world class.

If yourCalifornianetwork is away from more populated metropolitan neighborhoods includingLos Angeles, San Jose, San Francisco, or Sacramento, support from UNIX or CCIE-certified engineers could be limited when there's an urgent situation. This can result in a drop in productivity for your company, angry customers, unproductive workers, and distracted executives. By calling Progent's remote support, you have access to a Premier professional who can offer help whenever you require it to keep your information system operating.

Since Progent bills for online service by the minute, your company owes just for support received. Progent requires no startup fee. Many online support firms have significant minimum payments or bill for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing policy avoid unexpectedly large invoices for fast solutions.

If your California company requires technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of online consulting engineers possesses a broad range of in-depth information technology skills. This allows Progent's remote service specialists to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent service organizations or with the internal IT resources commonly available to small or mid-size businesses. Progent has refined the tools and experience to fix problems efficiently in a wide variety of network configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have been awarded major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Associate.

To help businesses who maintain networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group offers the assistance of support specialists have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with professionals who have been awarded important security credentials including CISM consultants, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's group approach to fixing technical difficulties streamlines service escalation, if needed, to experts with relevant background to deal with unusually tough jobs. This accelerates remediation of emergency problems, prevents network downtime, and minimizes maintenance bills.

For organizations anywhere in California, Progent offers virtually instant online communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical expertise to troubleshoot computer problems that are damaging productivity and are not within the comfort zone of your local IT service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can interface with your system by means of state-of-the-art remote troubleshooting technologies in order to perform rapid and affordable diagnosis and remediation of serious IT issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your California Company
Progent service specialists are qualified to offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network service team can assist California small businesses with a large array of computer products and technologies that include system architecture, messaging solutions, security expertise for networks and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and streamlined management, and migration from outdated applications to current environments based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide online troubleshooting for computers based on major variants of the UNIX platform such as: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or mainstream Linux products such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who qualify for this rare credential by passing thorough examinations supervised by Cisco. Usually Cisco CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not readily accessible to small and mid-size businesses.

Progent is one of the few IT technology support organizations that ensures that CCIEs are available to support small and medium sized companies. In addition, Progent facilitates fast contact with a Cisco CCIE via telephone so you can get immediate assistance for critical system problems that are disrupting your business but are not within the comfort zone of your local IT maintenance group. Progent's CCIE engineers can access your network by means of secure on-line support technology to execute fast and cost-effective diagnosis and resolution of critical network problems.

CCIE Premier experts from Progent can help your company to design, configure, and manage an integrated network infrastructure that can streamline operations, lower costs, and speed time to positive ROI. By combining Cisco broadband routers experience with Cisco Catalyst switches support and Aironet wireless products integration assistance, Progent can greatly improve the business value of your network infrastructure in California. To learn more on Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Expertise.

Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert remote support professionals offer computer problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can help your company with a wide range of platform expertise including Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, MS Exchange 2019 planning and configuration, MS Exchange 2016 migration, Exchange 2013 consulting, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration and hybrid integration consulting, Microsoft Teams configuration help, Skype for Business configuration support and Lync 2010 migration, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Specialists
Progent offers you the services of accredited CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection solutions to enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recover quickly from an assault. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging system from viruses, spam and DHA attacks; and setting up 24x7 network monitoring. For additional information about Progent's security services for small and medium-size companies, refer to Progent's Consulting Support for System Security.

Applications Support: Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply in-depth engineering support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft applications including CRM, Microsoft Office Project, Microsoft Office Word, and Office Excel. To find out more information concerning Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Support Options
Progent provides several service offerings for Help Desk services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the timely accessibility of a professional Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can act as a main Call Center for your organization, serve as an escalation resource for tough network issues, or be available in those situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk application software to meet the particular requirements of your business, or adding supplemental staff to work online with your in-house Call Center resources to handle high-demand events like software migrations.

Progent is a Microsoft Partner and maintains a large team of Cisco-authorized networking experts. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers convenient contact with a reliable technical support resource with years of background delivering phone support and online repair service for small and medium-size business information systems. Progent's focus is on earning the Call Center a positive image as a significant contributor to company success, and Progent's goal is to fix rather than merely document problems. To read more on Progent's Call Center service and outsourcing, go to Progent's Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of optimized technologies, evolved during many years of field experience, dedicated to allowing the highest quality of service for delivering remote technical support and troubleshooting for small and midsize company information systems. Progent provides safe Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access permits the consultants of Progent's Technical Response Center to interface to your system remotely without violating system security.

Progent's highly evolved customer support database software includes thorough records for all support provided to Progent's clients. Each active Progent team consultant has access to the specifics of services rendered to every customer by any staff engineer. This database of problems and solutions is structured as a conveniently searchable proprietary database that permits Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the efficiency of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' in-house support staff that enable Progent's remote consulting experts to find the best solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency online consulting help in California, call 1-800-993-9400 or visit Urgent Remote Computer Support.


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  • Les Kent has a 35-year history of successful network integration, corporate administration, sales, and operations. He has shown a talent for creating sophisticated IT solutions during his time as as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global enterprises.

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  • Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has shown a talent for creating sophisticated IT solutions in his roles as as a system designer, software developer, project manager, deployment expert, and problem solver for small businesses, new ventures, and global enterprises.

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  • Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has shown a knack for creating elegant IT solutions during his time as as a system designer, programmer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major enterprises.

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