If your company computer network is inCaliforniayou can have quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve the toughest issues that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available remotely of any independent service firm in the U.S. Rates are affordable, charges are by the minute, engagement is fast, and service is unbeatable.
In case yourCaliforniaoffice is located outside of more populated urban neighborhoods includingLos Angeles, San Jose, San Francisco, or Sacramento, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic when you have an urgent situation. This could mean a drop in revenue for your company, angry clients, idle workers, and defocused executives. By calling Progent's online services, you have access to a Certified engineer who can deliver assistance whenever you have to have it to keep your network operating.
Since Progent charges for online help on a per-minute basis, your business owes only for support delivered. Progent requires no initialization fee. Many online consulting firms apply substantial minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple billing model eliminate unexpectedly large bills for speedy fixes.
If your California business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone
What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned team of online consulting professionals offers a broad array of world-class information technology skills. This allows Progent's online service specialists to resolve the most complex technical problems faster than is possible with ordinary independent service firms or with the in-house support staff commonly found in small or mid-size businesses. Progent has refined the tools and skills to repair problems economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also have a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, and Design Associate.
In order to help companies who run environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service team offers the assistance of consultants with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides online support from engineers who have qualified for a variety of security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems allows service escalation, if needed, to specialists with sufficient competence to resolve particularly tough support calls. This accelerates remediation of serious problems, avoids network downtime, and minimizes technical support bills.
For organizations throughout California, Progent enables virtually instant online access to a UNIX, Linux, Sun Solaris, macOS or OS X engineer for critical assistance to fix information system problems that are hurting your business but are not within the comfort zone of your in-house network maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier network experts can interface with your system with the latest remote troubleshooting tools in order to provide rapid and economical analysis and resolution of serious computer issues.
Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your California Business
Progent's online professionals are qualified to offer expert help for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network service staff can help California small businesses to maintain a broad array of computer products and technologies including network infrastructure, email support, security consulting for computer systems and business processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware technologies for server economization and centralized administration, and transitioning from outdated systems to modern solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online troubleshooting for systems powered by leading variants of the UNIX OS including: Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who are awarded this prestigious certification only after strenuous examinations administered by Cisco. In most cases CCIEs are employed by large enterprises or nationwide ISPs, and so their skills are not conveniently available to smaller companies.
Progent is among the rare computer consulting organizations that ensures that CCIEs stay available to assist small and mid-size organizations. Also, Progent can provide quick contact with a CCIE via phone so you can benefit from immediate support for critical network problems that are hurting your productivity but are not within the scope of your ordinary network support group. Progent's CCIE support experts can connect to your network by utilizing sophisticated remote support tools in order to provide fast and cost-effective analysis and resolution of urgent network anomalies.
Cisco Authorized experts from Progent can help your business to plan, setup, and manage an integrated information system that can simplify operations, reduce expenses, and speed the path to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can dramatically enhance the business value of your integrated network in California. For more concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Support.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-expert online support experts can provide network troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist you with a wide range of platform expertise such as Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, SharePoint Server 2019 planning and deployment, SharePoint Server 2016 migration and hybrid deployment consulting services, Microsoft Teams configuration help, Skype for Business planning and deployment support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you the services of qualified CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection services that can improve the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to recuperate fast from an assault. Security solutions provided Progent include: extensive security evaluation using technologies such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recuperation from malicious attacks; setting up firewalls; establishing secure techniques for remote and mobile access; securing your messaging infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring. To learn more information about Progent's security support for small and medium-size companies, see Progent's Engineering Support for Network Security.
Business Applications Support: Training, Custom Programming, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting support and training in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Word, and Microsoft Excel. To read additional information concerning Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers a selection of programs for Help Desk services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can operate as a primary Help Desk for your organization, serve as an escalation alternative for tough technical problems, or be available in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or improving your existing one, selecting or programming Help Desk application software to meet the particular requirements of your company, or providing temporary staff to work remotely with your internal Call Center resources to deal with demanding events like software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers convenient contact with a large technical support resource with extensive experience in telephone-based support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Call Center a positive image as a solid driver of company success, and Progent's charter is to resolve rather than simply document problems. To find out more information on Progent's Call Center service and outsourcing, visit Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent's sophisticated customer support database software stores extensive histories for all support provided to Progent's clients. Each authorized Progent staff engineer has access to the specifics of services rendered to each client by any team member. This archive of problems and resolutions is organized as an easily searchable proprietary knowledge base that enables Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available other extensive support knowledge bases and to manufacturers' internal technical personnel that enable Progent's remote service experts to come up with the optimal resolutions promptly.