If your business information network is in California you can depend on quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with urgent issues affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide support organization in the country. Rates are reasonable, billing is by the minute, sign-up is fast, and support is world class.

If your California small business is outside of major metropolitan areas including Los Angeles, San Jose, San Francisco, or Sacramento, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic when there's an emergency. This can cause a drop in revenue for your business, angry customers, unproductive employees, and distracted executives. By calling Progent's online services, you have access to a Certified engineer ready to offer assistance whenever you have to have it to get your system operating.

Since Progent charges for online help on a per-minute basis, your business pays only for support received. Progent requires no initialization fee. Some remote consulting firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy eliminate large bills for quick solutions.

If your California company requires online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's experienced team of remote consulting professionals offers a broad range of in-depth information technology skills. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house support staff commonly available to smaller companies. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To assist companies that maintain environments powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group makes available the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent offers phone-based support from engineers who have earned a variety of security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly tough jobs. This accelerates remediation of urgent problems, avoids system downtime, and minimizes technical support bills.

For businesses anywhere in California, Progent allows fast remote contact with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency support to troubleshoot technical problems that are affecting business productivity and are outside the skill set of your ordinary network maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can analyze your network with advanced remote troubleshooting utilities that allow them to deliver rapid and economical diagnosis and remediation of critical IT issues.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your California Business
Progent online professionals are qualified to deliver advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:

Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support staff can help California companies with an extensive assortment of information products and technologies such as network infrastructure, messaging solutions, security expertise for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and centralized administration, and moving from older systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide online technical help for computers based on popular derivatives of the UNIX platform including: Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the network support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this prestigious certification by passing thorough testing supervised by Cisco. Usually Cisco CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and so their skills are not easily available to small and medium-size businesses.

CCIE Certified consultants from Progent can help you to architect, configure, and manage an integrated business network that can streamline operations, reduce expenses, and accelerate the path to positive ROI. By combining Cisco routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can dramatically improve the business value of your connectivity environment in California. To see more about Progent's services for Cisco network appliances, refer to Cisco Network Consulting Services.

Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online service experts can deliver network repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a broad variety of platform practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2019 deployment, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 management, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 design and configuration, Microsoft Skype for Business Server configuration support and Lync Server 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who can deliver a variety of security services to enhance the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help your business to recover quickly from a breach. Security services offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; efficient recovery from virus and worm assaults; configuring firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. For more information concerning Progent's security support for small and midsize companies, refer to Progent's Consulting Support for System Security.

Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by offering help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications including CRM, Project, Microsoft Word, and Microsoft Office Excel. For additional information on Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

Help Desk Support and Outsourcing Options
Progent provides three support programs for Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your existing Help Desk team. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or programming Call Center application software to meet the particular needs of your company, or adding temporary staff to operate online in conjunction with your internal Help Desk resources to handle demanding events such as software migrations.

Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network infrastructure experts. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your customers convenient access to a large support resource with extensive background delivering phone help and online repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a significant driver of business performance, and Progent's mission is to resolve and not simply record problems. To find out more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Support.

Progent's Remote Service Tools
Progent's powerful customer support database application keeps extensive documentation for all support provided to Progent's customers. Each authorized Progent team consultant has access to the history of support delivered to each client by any staff member. This history of trouble tickets and solutions is structured as an easily searchable proprietary database that allows Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support services improves over time. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's online consulting experts to arrive at the best resolutions promptly.

Contact a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote consulting support in California, phone 1-800-993-9400 or visit Urgent Remote Computer Support.


An index of content::

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Progent offers cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.

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Forefront TMG 2010 is based on the powerful security technologies of Internet Security and Acceleration Server and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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Progent can provide remote and onsite expertise to help your organization with any facet of business intelligence reporting ranging from debugging or enhancing applications to designing and implementing a comprehensive BI environment. Progent's management reporting consultants can assist your company to support your existing reporting system, assist you to upgrade databases and applications from a legacy reporting platform to a modern solution, and provide custom remote training to meet your individual requirements. Progentís business reporting and analytics professionals can provide expertise in all popular BI reporting and visualization tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

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Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

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NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites located as far as 300km away from one another. Progent's roster of seasoned IT consultants can help you to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing guidance with procedures like assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your DR system to prove compliance with information assurance standards and regulatory requirements.

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Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.

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SCCM 2012 Asset Management Online Help
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Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, integrating, managing, and using company data and database programs in environments ranging from handheld devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.

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Stealth penetration testing is an important component of any overall IT system security strategy. Progentís security experts can perform thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and consistently monitored.

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Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

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Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller products. Progent can provide expertise for physical and software-only wireless controllers and can help you to decide which version is appropriare for your wireless solution. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller expertise.

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Stealth penetration checking is an important part of any comprehensive network security strategy. Progentís security experts can perform extensive penetration tests without the awareness of your company's in-house IT staff. Stealth penetration checking shows whether existing security defense tools such as intrusion detection warnings and event history monitoring are properly set up and consistently observed.

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Progent offers the support of Microsoft-certified consultants and seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security consultants to help you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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ProSight Small Business Private Clouds Professional
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Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

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Microsoft SQL Server 2016 offers significant improvements in speed, capacity, security, availability, BOYD integration, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to license only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progentís Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the latest release of Dynamics GP or migrate smoothly from an older edition.

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Progent can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to upgrade from an older release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible return on investment.

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Progent's Microsoft-certified engineers provide technical help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, integration, administration, and support services for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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Progentís Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, teams and information. SharePoint provides a central location for your employees or customers to connect to, manage, distribute and manipulate relevant information, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information theyíve created in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist your organization to support your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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In performing IT projects for enterprise clients, Progent follows a phased approach driven by specified milestones in order to achieve budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert deployment. All facets are recorded to provide a detailed description of IT services delivered and to assist in ongoing system maintenance.

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Small to middle size companies can now get all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft Premier IT support professionals. With Progent's affordably priced network support programs, small businesses can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and productivity.

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Cisco has designed a full product line of routers including appliances built to deliver the protection, performance, and reliability demanded by organizations ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.

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Progentís certified consultants provide small and medium size companies world-class consulting support for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager is the new name for the update management solution formerly known as SMS Server. System Center Configuration Manager provides a variety of new features to SMS Server 2003 including comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application installation, security patch administration, software metering, and licensing reconciliation. Progent's engineers can also assist your company to migrate efficiently from Systems Management Server 2003 to Configuration Manager.

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Windows Server 2016 Hybrid Integration IT Consultant
Technical Consultant Windows Server 2016 Hyper-V

Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Aironet 3700 Access Point IT Consultants
Aironet 2600 Access Point Integration Support

Progent's Cisco certified Wi-Fi consultants can provide economical remote and on-premises support for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to plan and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.

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XenApp Application Delivery Consulting Services
Windows Application Management Consult

Progent's Citrix-certified consultants can assist your business to design, install, manage, and support a virtualized Windows application delivery solution built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support an off-site datacenter that offers high availability, advanced security, and rapid recovery.

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Sarbane Oxley Compliance Consultant
Data Center Online Technical Support

For large organizations, Progent can supplement in-house IT groups by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can perform as a transparent local extension of corporate IT management. Progentís enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a site move or office move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.

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SQL Server 2017 Always On Availability Groups Support
Microsoft Certified Expert SQL Server 2017 Python Support

Progent's certified SQL Server 2017 experts can assist you to design and implement an efficient migration from your current SQL Server deployment to SQL Server 2017.

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Hosting for Exchange Professionals
Hosting for Exchange Specialist

Progent's Exchange Hosting and Management Services provide a world-class data center that features backed-up power and environmental control systems, 24x7 staffed security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtual machines for high uptime, smooth scalability, and fast restoration. Services feature integration with your network, connectivity with handheld communication products, continual monitoring of efficiency and network security, spam protection, patch and service pack management, Help Desk services, per-day data backup, and comprehensive messaging management support.

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24-7 Private Cloud Integration Professionals
Private Cloud Hosting for Virtual Data Centers Consulting Services

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based on mature virtualization techniques that enable small companies with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.

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24 Hour Cisco and Microsoft Certified Experts Fault Tolerant Internet Data Center Support and Setup
Fault Tolerant Internet Data Center Network Consulting

Progent's Data Center professionals can show you how to identify high availability data centers that match the specific requirements of your company. High availability off-site data centers are particularly appealing to small organizations because of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is too expensive for most small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of engineering and support services.

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Cisco has developed an extensive product line of routers including appliances built to provide the protection, performance, and availability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.

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Consultant Services Dynamics GP VBA
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Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming raw information into useful insights into your business.

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Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows secure self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

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Progentís IT outsourcing packages provide economical network support for medium-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting network service expenses to grow in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system foundation for your vital Windows-powered applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.

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Windows Server 2012 R2 Virtual Fibre Channel Remote Troubleshooting
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Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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Professionals Altaro VM Backup Planning
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Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.

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24x7x365 Exchange 2007 Server Consultants
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Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.

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Microsoft Certified Exchange 2000 Server Support
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Years of experience with Microsoft's Exchange products makes Progent among the most knowledgeable computer support companies in California for configuring messaging systems based on Microsoft Exchange 2000 Server. Progent is expert in helping small businesses derive the full advantages of Microsoft Exchange Server under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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24x7 Internet Data Center Computer Consulting
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Colocation data centers make it possible for companies to share world-class facilities for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program including choosing and migrating to a colocation facility, designing network topology, specifying required equipment, on-site and remote maintenance, establishing remote network administration, and training your support personnel.

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Azure hybrid cloud integration Consult
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Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical errors small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android handhelds.

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Colocation Facility Professional
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Colocation sites make it possible for businesses to share enterprise-class data centers for hosting network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation program such as selecting and moving to a colocation site, creating system topology, specifying required equipment, on-premises and on-line maintenance, setting up online system administration, and education your support staff.

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Integration Amazon MWS integration
Amazon MWS programming Reports

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

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The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.

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24 Hour Office 365 and on-premises Exchange Computer Engineer
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Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.

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24 Hour Google GCP Cloud hybrid cloud solutions Engineers
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Progent offers affordable remote and onsite consulting to assist companies to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.

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Progent can assist your business to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud resources.

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Consultants CISSP Certified Cybersecurity Manager
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Progent's CISSP-premier network security consultants can help businesses of all sizes with any facet of IT security. Progent can implement efficient security solutions that guard a small business from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources spread over multiple physical sites and various clouds.

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Microsoft and Mac Desktop Design
Integration Services PC Desktop

Progent offers a broad range of affordable support services to assist you to deploy, configure, repair, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote help for single machines or laptops or help your business to design and implement a large-scale rollout of new or revised operating system platforms and applications. Progent can also supply consultants and technicians to help your company to prepare for and implement a company move or merger organized to cause minimal disruption of your productivity.

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Exchange Server 2000 Online Support Services
Remote Exchange 2000 Upgrade Migration Consulting

Years of experience with Microsoft's Exchange technology has made Progent among the most knowledgeable IT consulting firms in California for configuring messaging systems based on Exchange 2000 Server. Progent is skilled in helping small organizations get all the benefits of Microsoft Exchange Server under typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 mail environment, and outsourcing your Exchange Server management.

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If you want to update your corporate web site, build internal websites for applications such as human resources or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.

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Postini Information Technology Consulting
Anti-Spam Support Services

E-Mail Guard is Progent's economical spam filtering and virus protection solution that gives small businesses world-class defense from spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed antispam and virus protection services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.

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Immediate Remote Technical Support Windows 2012 R2
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Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security plan, streamline network management, help with creating applications, and build and validate a DR/BC plan.

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Ubiquiti WiFi access point Consulting Services
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Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices running on multiple venues with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can help you to assess the benefits of UniFi technology for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem.

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Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist you to plan and deploy hybrid environments that combine on-premises and cloud-hosted resources and that provide easy access, advanced security and compliance, streamlined management, and consistent performance for all your wired and wireless endpoints.

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Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, develop test programs and migration plans, install Windows Server 2008 with your IT environment and applications, educate your IT staff how to use enhanced management tools, and provide continuing consulting and troubleshooting via affordable options such as Contact Center support and remote technical assistance.

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System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for key applications by offering centralized, mixed-platform monitoring of physical and virtual infrastructure installed across local datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite support to help businesses of all sizes to design, implement, tune, enhance and repair SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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Progentís high availability network experts provide reliability support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, non-stop Internet architecture design, high-availability data center consulting, and other 24x7 networking consulting to help your small business design a non-stop environment for line-of-business applications. Progent possesses the experience to design economical, non-stop systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a fully mirrored Internet connection and efficient network load balancing.

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Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall/VPN utilities and hardware based on Check Point Software's technology to offer an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a single source for continuing technical support, maintenance, education, and design expertise.

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Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

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If your company is developing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual hassle of maintaining your business network. By using smart network monitoring and by providing remote and in-person support as your business needs it, Progent offers an economical solution for managing an IT network that provides excellent reliability, security, and performance. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, remote and in-person service and repair, proactive network monitoring, and Helpdesk support.

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Polycom RTX Telepresence Consult Specialists Radvision Telepresence
Postini Consulting After Hours Anti-Virus Support and Setup
Professional BlackBerry Email 24-Hour BlackBerry Redirector Professional
Professionals Windows 2008 Cluster Server Onsite Technical Support Windows Server 2008 Failover Clustering
Professionals application Testing Lab Consultant Herakles Data Center Test Lab
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RV Series VPN Router On-site Support Support and Help 800 ISR Router
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Computer Virus Forensics Consulting
ProSight Ransomware Rollback IT Services

ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.

Red Hat Linux, Sun Solaris, UNIX Network Consultants Lawrence, MA Gentoo Linux, Sun Solaris, UNIX Engineer

Telecommuting Microsoft Consultant Home Based Virtual Office
24x7 Home Based Senior Network Engineer Contractor

Progent is convinced that a well architected and implemented information system can be a crucial factor for enabling any firm's success, and we apply this credo in our corporate network environment. Progent has created a fault-tolerant virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer fast and effective support, cooperate closely on sophisticated jobs, and experience career and personal maturity by being a member of an exciting company ethos of personal drive and independence.

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Consulting Services Solaris with Windows
Solaris with Windows Consulting Services

If your company is developing UNIX or Linux applications in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your field of strategic know-how without the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable way for supporting an IT system that features high availability, security, and efficiency. Progent's developer assistance services include full-service information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Contact Center services.

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Remote Technical Support Firepower Management Center ASA 5500-X Firewall Configuration

Virtual Machine Hosting Consulting
ProSight VM Hosting Engineers

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built upon mature virtualization platforms that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.

Remote Technical Support Organizations Windows Server 2016 Windows Server 2012 R2 Professionals
Reston, VA Software Support Reston Computer Network Specialist

Consultant Services Windows Server 2003
Windows Server 2003 Services

The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT solutions based on Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.

SCCM 2012 Migration Troubleshooting SCCM 2012 Windows Server Deployment Remote Technical Support

Exchange 2010 Upgrade Consult
Top Quality Exchange 2007 to Exchange 2010 Upgrade Professionals

Progent offers comprehensive help for every phase of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware needed, suggested vendor sourcing, pilot verification at customer site or at Progent's testing lab, managing temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT group and end users.

SCOM 2012 Fabric Monitoring Consultants Operations Manager Migration Technical Support Services
SCOM 2012 R2 Online Technical Support SCOM Resource Pools IT Consulting

UNIX with Windows Remote Technical Support
Online Troubleshooting UNIX with Windows

Progent's UNIX family support services offer small and mid-size companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise provides you with an easy one-stop source to show you how to build and manage a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

SCVMM 2012 NVGRE Gateway Remote Troubleshooting VMM and SQL Server Network Engineer

Services VMware SRM and NSX Disaster Recovery
Consultants VMware Site Recovery Manager Migration

VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a DR system based on VMware SRM.

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Microsoft Azure cloud migration Expert Development
Azure Stack integration Professional

Progent can assist companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android handhelds.

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SQL Consulting Team Minnesota 24-7 Small Business IT Outsourcing SQL in Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN

24-7 Juniper SSG320M Router Security Consulting
Juniper SSG Series Gateway Firewall Configure

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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24 Hour virtual desktop delivery Consulting
Windows desktop virtualization Consultants

For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that maximizes the business impact of your information system; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop efficiently.

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ransomware cleanup and file recovery Consultant
Engineer ransomware cleanup and recovery

Progent's seasoned ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.

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Microsoft ISA Server 2006 Specialist
Microsoft Certified Expert ISA Server 2006 Onsite Technical Support

Microsoft ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can help you design, cost-justify, pilot, implement, customize and support the any edition of ISA Server 2006 on your information system.

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Exchange 2000 Server Upgrade Technical Support
Top Upgrading Exchange 2000

Years of background with Microsoft's Exchange products makes Progent one of the most qualified IT consulting firms in California for configuring email solutions based on Exchange 2000 Server. Progent is expert in helping small organizations derive the full advantages of Exchange Server under common scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.

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Computer Consultants Job Opportunities
Recruit Network Consultant Job Openings

Progent wants to hire staff-level, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or equivalent security certification; and advanced network design experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, data preservation, and server virtualization. Progent also seeks professionals to join our staff of helpdesk support technicians and remote troubleshooting experts. Also, Progent is seeking experienced administrators able to operate productively in our high-growth, virtual office culture.

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Windows 2003 Network Consulting
Windows 2003 Server Support Outsourcing

Progent's Microsoft-certified Windows Server 2003 consultants offer network help and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and support services include system design, installation, project management, on-premises and remote technical support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Network Consulting Microsoft LCS Server IM
Live Communications Server 2007 Consultancy

Microsoft Communications Server delivers IM and presence in a scalable, enterprise-grade solution offering enhanced protection, transparent integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the advantages of Office Communications Server across your entire corporation.

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Remote Troubleshooting Dynamics GP/Great Plains
Dynamics GP Power BI Online Help

Progent can help you prepare and execute a smooth migration to Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that work seamlessly with Dynamics GP.

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Small Business Outsourcing Atlanta Georgia Top Quality Atlanta Georgia Design Companies

Expert Microsoft Certified Office 365 Portal Remote Support Services
Help and Support Exchange Online Archiving

Progent can assist you to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently integrate local and cloud-based products and services.

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Application Monitoring Consulting
Application Monitoring Setup and Support

Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to identify and resolve a an array of network issues before they get big enough to impact productivity.

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Microsoft Expert Exchange 2003 Server Upgrade
24-Hour Microsoft Exchange 2003 Upgrade Integration Support

Progent's Microsoft Premier engineers can provide world-class support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange Server 2007 installations or updates and can provide onsite personnel to help enterprises with installations of Microsoft Exchange in the or any region served by Progent's consultants.

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CCIE Certified ISR Routers Consultants
ISR G2 Routers Network Engineer

Cisco offers an extensive array of routers that includes routers designed to deliver the security, performance, and availability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.

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Support Mac Lion Security Macintosh Virus Protection Professionals

Reselling Network Support Integration Support
Reseller Program for IT Services Outsourcing

Progent has developed a selection of programs that allow individuals or groups to make money by acting as referrers, sales agents, or resellers of Progent's technical support services and advanced consulting. Options include performing as a sales agent for Progent-branded consulting or using Progent's consulting experts under your own service brand as a transparent arm of your IT services company.

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Dynamics GP ODBC Consult
Dynamics GP Customization Specialists

Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your business.

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System Center 2016 and Hyper-V Integration Online Troubleshooting Consultants System Center 2016 and Windows Server 2016

Supplemental Help Desk Integration Support
Supplemental Support Desk Technical Support Services

Progent's Microsoft authorized Consultants provide several ways to help mid-size and large businesses develop an efficient and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk software packages on the market and determine which products might be too expensive, lack critical functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to augment their internal Help Desk team for occasional projects or to fill in for absent or incapacitated workers.

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Professional NotPetya ransomware recovery
24/7/365 Consulting ransomware removal and file restore

Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.

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Windows Server 2003 Consulting Services
Windows 2003 Server Technical Support Services

Progent's certified Windows Server 2003 engineers offer network help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support services include system design, installation, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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Top Quality Microsoft Exchange 2010 Migration Consultant Services
Exchange 2010 Migration Specialists

Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, lowering the expense of hardware and support, simplifying management, and integrating your key communications platforms.

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Top Fortinet Firewall URL Filtering Engineer
Fortinet Firewall Application Control Technical Consultant

Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet security appliances to safeguard all your IT resources at the enterprise edge, within the data center, at branches, and in the cloud.

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Cisco Router Computer Network Specialist
Cisco Firewall Online Consulting

Progent's CCIE-certified networking consultants have extensive experience assisting ISPs to design, implement, administer, optimize, and debug high-availability, extensible connectivity solutions appropriate for shared public networks.

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Support and Integration ISA 2004 Firewall
ISA 2004 Remote Troubleshooting

Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small business plan and implement a configuration of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

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MOM 2007 Professionals
Remote Monitoring and Reporting Configuration

Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

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Specialists Double-Take Availability
Double-Take Backup Integration Services

DoubleTake/Carbonite Software publishes a family of products intended to deliver small and midsize businesses a range of cost-effective solutions for backing up and restoring business-critical applications such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have extensive experience integrating DoubleTake/Carbonite technology into small business information systems to achieve a high state of availability and disaster recovery readiness at an affordable price.

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Windows Server 2008 DirectAccess Configuration
Microsoft Windows Server 2008 R2 Consulting

Windows Server 2008 is an important advance in making information networks more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, staffing, monitoring, and security engineering expertise.

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Windows Server 2012 R2 Multitenancy IT Services
Technical Support Windows Server 2012R2 Security

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, team, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a DR/BC plan.

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Virtual Machine Manager Help and Support SCVMM 2012 and SharePoint Consultants
Virtual Support Desk IT Consulting Co-managed Heldesk Online Troubleshooting
Wave 2 Wi-Fi controller Support WLAN controller Remote Support Services
Windows 10 Training Online Technical Support Windows 10 Provisioning Online Help

Consulting Services Cisco ASA Firewall integration
Consultant Services ASA 5500-X Firewall

The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Windows 2000 On-site Technical Support Help and Support Microsoft Windows 2000
Windows 7 Migration On-site Support Windows 7 Migration System Support
Windows 8.1 Client Hyper-V Remote Support After Hours Windows 8.1 BitLocker Online Troubleshooting
Windows Education 24 Hour Microsoft Experts Skills Transfer Server
Windows Essential Business Server Integration Microsoft Windows SBS Onsite Technical Support

macOS Online Consultant
OS X Online Professionals

Progent provides national remote phone support and consulting services for companies that operate Apple Mac environments or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants can provide Mac users a variety of services including desktop assistance, upgrading to the current edition of OS X from legacy editions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting offers optimum return for your information technology budget by preserving user productivity and shortening the hours billed for network repair services. Advanced remote support tools and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the most challenging system issues.

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Engineer ASA 5540 Firewall
Computer Consultant ASA 5540 Firewall

Progent's CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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