California UNIX, Linux, Solaris, macOS and OS X Technical Support

If your company computer network is in the state of California you can depend on quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to resolve emergency problems affecting your IT network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide service organization in the United States. The cost is competitive, billing is per minute, engagement is fast, and service is unbeatable.

In case your California organization is based away from more populated urban areas such as Los Angeles, San Jose, San Francisco, or Sacramento, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when there's a network crash. This could mean lost income for your business, angry clients, idle workers, and distracted management. By utilizing Progent's online services, you can get in touch with a Certified consultant ready to deliver assistance when you require it to keep your system operating.

Since Progent charges for phone service per minute, your business is invoiced only for support delivered. Progent requires no service activation charge. Some online service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism do away with unexpectedly large tabs for fast repairs.

If your California company requires technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's seasoned team of online consulting engineers has a broad range of in-depth information technology skills. This allows Progent's remote technical support experts to resolve the most challenging technical problems faster than is possible with ordinary independent support organizations or with the in-house support staff commonly found in small or mid-size companies. Progent has developed the tools and skills to repair problems economically in many different network environments that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also hold a variety of key Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

In order to help businesses who maintain environments featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group offers the services of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides online support from professionals with the industry's top security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties allows trouble ticket escalation, when called for, to specialists with sufficient background to resolve particularly intractable support calls. This accelerates resolutions of serious network problems, prevents system disruption, and reduces maintenance invoices.

For businesses anywhere in California, Progent allows fast remote access to a UNIX/Linux, Solaris, macOS or OS X engineer for urgent assistance to troubleshoot information system problems that are threatening productivity and are beyond the experience of your on-hand computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified network experts can analyze your network via state-of-the-art remote troubleshooting tools in order to perform rapid and efficient diagnosis and repair of serious computer problems.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your California Company
Progent online professionals can provide expert support for an extensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online network support team can help California small businesses with a broad array of IT products and technologies that include system architecture, email support, security consulting for networks and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for server consolidation and centralized administration, and moving from dated systems to contemporary environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's support professionals can provide online technical help for systems powered by major derivatives of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for providing immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after network consultants who earn this prestigious credential by completing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs work for large enterprises or nationwide Internet service providers, and so their services are not readily accessible to smaller companies.

Progent is among the only IT technology service organizations that makes sure that Cisco CCIEs are available to support small and mid-size organizations. Also, Progent can provide quick access to a CCIE via telephone so you can get timely assistance for complex network problems that are impacting your productivity but are beyond the comfort zone of your usual network support resources. Progent's CCIE engineers can tie into your network by means of secure on-line troubleshooting tools in order to perform fast and affordable analysis and resolution of serious network trouble.

CCIE Certified consultants from Progent can help you to design, configure, and support a converged information system that can streamline business processes, lower expenses, and accelerate time to positive ROI. By providing Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless products configuration assistance, Progent can dramatically increase the business value of your information network in California. To see more information on Progent's expertise in Cisco network appliances, see Cisco Network Engineering Expertise.

Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-premier online support professionals can deliver network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can assist your company with a broad variety of technology practice areas such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint 2019 design and deployment, Microsoft Skype for Business Server configuration support and Microsoft Lync maintenance, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Premier System Security Specialists
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions that can bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help you to revive fast from a breach. Security services provided Progent include: in depth security analysis using platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Hydra; efficient recovery from malicious assaults; integrating firewalls; designing secure techniques for remote and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 automated monitoring. For more about Progent's security expertise for small and midsize companies, see Progent's Consulting Expertise for System Security.

Business Applications Support: Online Classes, Custom Development, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply in-depth consulting support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, MS Word, and MS Office Excel. For more information on Progent's expertise, custom development, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Alternatives
Progent offers several service offerings for Help Desk services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of an effective Call Center but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can operate as a primary Help Desk for your organization, represent an escalation alternative for the most challenging technical issues, or be available in those situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or customizing Call Center application software to meet the particular requirements of your business, or adding supplemental staff to operate online with your internal Help Desk group to handle high-demand scenarios such as software migrations. For more concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Call Center Support.

Progent's Online Support Tools
Progent's advanced service database software includes extensive histories for all support provided to Progent's customers. Each authorized Progent team consultant has the benefit of the history of services delivered to every client by any staff engineer. This archive of issues and resolutions is structured as a readily searchable internal knowledge base that permits Progent's online support professionals to share their experiences company-wide to ensure that the quality of Progent's support services grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional vast support knowledge bases as well as to manufacturers' in-house support personnel that allow Progent's online service experts to come up with the optimal solutions promptly.