If your company computer network is in the state of California you can depend on fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to resolve emergency problems that threaten your computer network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any independent support organization in the U.S. The cost is competitive, charges are by the minute, engagement is immediate, and support is unbeatable.
If your California office is outside of larger urban neighborhoods including Los Angeles, San Jose, San Francisco, or Sacramento, contact with UNIX or Cisco CCIE engineers could be limited when you have a crisis. This can cause a loss of revenue for your business, angry clients, idle employees, and defocused management. By utilizing Progent's online services, you have access to a Certified engineer who can offer assistance when you need it to keep your system on line.
Since Progent charges for telephone-based service on a per-minute basis, your company owes just for services delivered. Progent requires no initialization fee. Many online consulting companies apply substantial minimum payments or charge for each quarter hour or more. Progent's small granularity and simple pricing policy eliminate big invoices for quick fixes.
If your California business requires online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of remote consulting professionals has a wide array of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent service firms or with the internal IT staff commonly available to smaller businesses. Progent has refined the tools and experience to fix technical issues economically in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned advanced certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies who maintain environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support team makes available the help of engineers have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent provides phone-based contact with professionals who hold recognized security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties allows service escalation, if needed, to specialists with relevant competence to resolve particularly tough jobs. This speeds up resolutions of urgent network problems, avoids network downtime, and reduces maintenance invoices.
For organizations in the state of California, Progent enables fast online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for critical assistance to repair technical issues that are hurting your business and are outside the scope of your in-house computer maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can interface with your system by means of state-of-the-art remote troubleshooting utilities in order to provide quick and economical evaluation and repair of critical network problems.
Services Progent's Phone-based Support Experts Can Offer Your California Company
Progent service specialists can deliver advanced assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer support staff can help California companies with an extensive array of computer products and technologies such as system infrastructure, messaging solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware products for processor economization and streamlined management, and moving from legacy systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online troubleshooting for systems based on major variants of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who are awarded this prestigious certification by passing thorough examinations given by Cisco. The vast majority of CCIEs are hired by large enterprises or nationwide ISPs, and as a result their services are not conveniently available to smaller companies.
CCIE and CCNP Certified consultants from Progent can help you to design, setup, and manage an integrated network infrastructure that can simplify business processes, reduce costs, and speed time to positive ROI. By providing Cisco routers expertise with Cisco Catalyst switches support and Aironet wireless technology configuration help, Progent can significantly increase the strategic value of your information network in California. To learn more information on Progent's support for Cisco network appliances, visit Cisco Network Professional Services.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online support engineers offer computer system problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can assist your company with a broad range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server application development,
Microsoft Skype for Business Server integration support and Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent provides you access to qualified CISM, CISSP and ISSAP security engineers who can deliver a range of system protection solutions to strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to revive promptly from a breach. Security solutions offered by Progent include: in depth security audits utilizing platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; quick recovery from malicious assaults; setting up firewalls; planning safe techniques for remote and mobile access; securing your messaging infrastructure from spam and DHA attacks; and implementing continual network monitoring. To find out more information about Progent's security support for small and midsize businesses, visit Progent's Professional Services for Network Security.
Business Applications Support: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply in-depth engineering expertise and training in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft applications such as CRM, Project, Office Word, and Microsoft Office Excel. For more information on Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support and Outsourcing Alternatives
Progent offers a variety of service offerings for Help Desk Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for businesses who require the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation alternative for the most challenging network issues, or be ready in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the special requirements of your business, or adding supplemental personnel to operate online in conjunction with your internal Call Center group during high-demand events such as software migrations.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients easy access to a large support resource with extensive experience delivering phone help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a respected image as a major contributor to business productivity, and Progent's charter is to resolve rather than simply report problems. To learn more information on Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Online Technical Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
Progent's sophisticated customer support database system includes comprehensive histories for all support delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the details of support rendered to each client by any team engineer. This database of trouble tickets and solutions is structured as a conveniently retrievable internal knowledge base that permits Progent's online support professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other extensive support knowledge bases and to vendors' internal engineering staff that enable Progent's remote service experts to come up with the best resolutions quickly.
To find out how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent online consulting expertise in California, call 1-800-993-9400 or visit Urgent Remote Network Support.