If your business network is in the state of California you can now get quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix complex issues that threaten your computer network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available online of any nationwide support firm in the United States. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.
If your California organization is based far from larger metropolitan areas like Los Angeles, San Jose, San Francisco, or Sacramento, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when there's a crisis. This can result in a loss of productivity for your company, angry clients, unproductive workers, and defocused executives. By utilizing Progent's remote support, you have access to a Premier consultant ready to deliver expertise when you have to have it to get your system on line.
Since Progent bills for remote service on a per-minute basis, your company pays exclusively for services received. Progent imposes no service activation charge. Many online service organizations have significant minimum fees or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model eliminate unexpectedly large bills for speedy repairs.
If your California company needs technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's experienced staff of remote support professionals offers a broad range of in-depth computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary independent service firms or with the in-house support staff usually available to smaller businesses. Progent has refined the technology and experience to fix technical issues economically in many different network configurations that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have been awarded major certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.
In order to help companies that maintain environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team makes available the help of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent offers remote support from professionals who have earned a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, when called for, to specialists with relevant competence to resolve particularly tough support calls. This speeds up resolutions of urgent network problems, avoids system downtime, and minimizes technical support bills.
For businesses in the state of California, Progent allows virtually instant remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for urgent support to troubleshoot network issues that are impacting your business but are not within the skill set of your local network support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can analyze your computer environment using the latest remote troubleshooting tools that allow them to perform rapid and affordable diagnosis and repair of serious computer problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your California Company
Progent's network engineers can provide expert help for an extensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service staff can help California companies to maintain an extensive assortment of computer products and technologies that include system infrastructure, email solutions, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware products for server economization and streamlined management, and migration from out-of-date applications to modern environments powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide online technical help for computers powered by leading variants of the UNIX OS including:
Apple macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who qualify for this prestigious certification by passing intense examinations administered by Cisco. The vast majority of Cisco CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and as a result their skills are not easily accessible to smaller companies.
Progent is one of the few computer support organizations that ensures that CCIEs stay accessible to assist small and mid-size companies. In addition, Progent facilitates convenient contact with a CCIE via phone so that you can benefit from timely support for urgent network issues that are disrupting your productivity but are outside the competence of your ordinary IT support resources. Progent's CCIE consultants can connect to your network via secure remote support technology in order to execute quick and affordable diagnosis and repair of urgent system problems. For more information on Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-premier remote service engineers offer network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a broad variety of platform expertise such as
Windows Server 2022 planning and integration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting,
SharePoint Server 2019 planning and integration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams migration expertise,
Skype for Business Server planning and deployment consulting and Microsoft Lync migration, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Security Experts
Progent provides you the services of accredited CISM and ISSAP security professionals who can deliver a variety of security services that can improve the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recover fast from an attack. Security solutions provided Progent include: in depth security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; efficient recuperation from virus and worm attacks; integrating firewalls; planning safe techniques for off-site and mobile access; securing your email infrastructure from spam and directory harvest attacks; and offering continual automated monitoring. To read more on Progent's security support for small and medium-size businesses, go to Progent's Professional Services for Network Security.
Business Applications Support: Training, Customization, Integration
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and training in graphics, sound, and video. Progent's consultants can provide help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications such as CRM, MS Project, MS Word, and MS Office Excel. To learn more on Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Support and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the timely accessibility of a professional Help Desk Call Center but who have limited funds and IT management resources. Progent's Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can act as a main Help Desk for your business, represent an escalation resource for tough network problems, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or improving your current one, selecting or programming Call Center application software to meet the special requirements of your business, or adding temporary staff to operate online with your internal Help Desk Call Center resources during high-demand scenarios like system upgrades. To learn more information concerning Progent's Call Center outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Remote Support Tools
Progent has deployed a collection of customized tools, evolved during years of use, dedicated to promoting the most advanced quality of service for providing online technical help and troubleshooting for small and medium-size business IT systems. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access allows the experts of Progent's Technical Response Center to interface to your environment without breaching network security.
Progent's advanced service reporting application keeps comprehensive histories for all service delivered to Progent's customers. Every active Progent staff engineer has access to the history of support delivered to each customer by any team engineer. This archive of problems and solutions is organized as an easily searchable internal database that enables Progent's remote support professionals to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft make available other vast technical support databases and to manufacturers' internal technical personnel that enable Progent's online service experts to find the best solutions promptly.
Contact a UNIX/Linux or Cisco Technical Support Expert Immediately
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency online professional assistance in California, call 1-800-993-9400 or go to Expert Online Network Support.