For small company computer networks located throughout the state ofCalifornia, Progent's Microsoft and Cisco qualified technical team members can provide online assistance and troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and delays normally associated with onsite service dispatches.
If yourCaliforniasmall business is located beyond the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís staff of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.
Consulting Expertise for MS Dynamics and Dynamics 365 Accounting and ERP Platforms
Progent's Experts Team provides mentoring in Microsoft financial and ERP/MRP platforms, allowing you to customize affordable and complete network solutions that address the individual needs of your company. Progent's application development consultants offer a range of services such as
Microsoft Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting,
Microsoft Dynamics GP/Great Plains Accounting Software training and integration,
Microsoft Dynamics 365 Business Central ERP software integration,
Microsoft Dynamics SL/Solomon accounting software migration and support,
and MS Commerce deployment.
Progent's Consulting Support for SQL Server 2016
SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, mobile computing integration, plus integrated BI. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to help organizations of any size to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and SCOM.
ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner and more secure AD environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. For details about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.
Microsoft Exchange Server 2016 Upgrade Support
Progent's certified Microsoft Exchange 2016 migration consultants can help your business in all phases of your migration to Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Convenient Payment Options
Progent's easy payment options for CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate a consultant's ability to plan, implement, and support IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help your company to develop and carry out a risk management plan based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Advanced Project Management Consultants
For enterprise project management support, Progent offers access to senior information technology professionals with decades of background as technology project managers for program development, information technology implementation, and process re-engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These high-level project managers offer advanced management expertise to help enterprise clients to follow leading practices to make sure major projects are completed on time and on budget.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security disciplines covered within GIAC certification such as auditing network security mechanisms, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
SQL Server 2012 Support Services
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and data security consultants to help your business to manage your Microsoft SQL Server 2012 environment and define an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2019 or transition to SQL Server 2016 from SQL Server 2012.
PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Microsoft Intune integration help to consolidate and simplify the administration of your desktops and web-facing tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2016 from a legacy device and application management platform or assist you to enhance your existing SCCM 2016 environment to support your changing IT needs.
MSP360 Backup Solutions
Progent's data protection experts can help you to design, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss resulting from user miscues, system errors, ill-intentioned users, and malware assaults like ransomware. To find out more, visit ProSight DPS 360 Backup solutions.
Progent's Consulting and Training Services for Office and Microsoft 365
Progent's certified Office and Microsoft 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick return on investment and enables better business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues between various releases of Office and can provide customized online Microsoft Office and Microsoft 365 instruction to individuals and groups.
Help Desk Call Center Services for an At-Home Workforce
Progent offers small and mid-size businesses overflow or fully outsourced Help Desk support services for at-home workers. For details about Progent's overflow or comprehensive Help Desk support services for teleworkers, see Help Desk Call Center services for an at-home workforce.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration consultants can assist you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective online or onsite support to assist you to move smoothly to an advanced unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Consulting and Troubleshooting Services for SCOM 2016
System Center 2016 Operations Manager is designed to promote top performance and maximum availability for key workloads by providing centralized, cross-platform tracking of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to assist businesses of all sizes to plan, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Azure integration and Amazon AWS hybrid cloud solutions.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help you to design, implement, manage and repair unified communications environments supported by Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth backgrounds helping companies of any size to create collaboration ecosystems by providing services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones setup, and Cisco wireless VoIP phone deployment. Progent can assist you with Cisco's extensive library of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Mobility.
Talk to a Progent Network Consultant
To learn how you can access a Progent network support expert for remote or on-premises support, phone 1-800-993-9400 or visit Online Computer Help.