For business computer networks located in the state of California, Progent's Microsoft and Cisco certified professionals can provide online assistance and remote troubleshooting to fix your computer network problems fast and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support knowledge bases to identify and resolve IT problems without the expense and time delays normally associated with in-person service calls.

If your California company is located beyond the larger urban areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support options may be limited in expertise, or not available during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying those skills to assist with excellent network solutions.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save up to half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn about Progent's ProSight suite of managed services for small and mid-size organizations.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS engineers offer expertise with Juniper's premiere network control software to help you to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that include a combination of Juniper's OS platforms.

Exchange 2016 Migration Consulting
Progent's Microsoft Exchange Server 2016 consultants can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Amazon AWS Planning and Integration Consulting Services
Progent's Amazon AWS cloud integration experts offer cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid networking models that efficiently integrate Amazon AWS services. Progent offers occasional consulting or Progent can deliver project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS platform.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent also offers online or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists offer Cisco UC560 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and implement an efficient migration to a modern VoIP system.

Ransomware Removal and Recovery Consulting
Progent offers the services of proven ransomware recovery consultants with the skills to rebuild an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and recovery services.

Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform (GCP) integration consultants offer cost-effective remote and on-premises support to assist companies of any size to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

WatchGuard Firewall Integration Consulting
Progent's WatchGuard consultants can show you how to integrate WatchGuard Firepower Firewall security gateways that fit your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, see WatchGuard firewall integration consulting.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Responsiveness of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online network support services offered anywhere for both urgent as well as non-critical problems. For urgent problems that impact multiple users, vital individuals, or a line-of-business application, the TRC can engage in less than an hour. For standard problems, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be created promptly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you on each corrected problem to make sure you are satisfied with the results and willing to close out the ticket. Find out more about Progent's TRC Customer Commitment.

Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than 10 years of experience planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and tune System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to migrate cost-effectively from SCOM 2012 to SCOM 2016.

MS Exchange Server 2019 Deployment Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 deployment services.

Talk to a Progent Computer Support Expert
To find out how to access a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or go to Online Network Help.