For small business network systems located within the state of California, Progent's Microsoft authorized professionals can deliver online assistance and remote troubleshooting to solve your network troubles quickly and cost effectively. Progent has acquired top-notch expertise, advanced software tools, and support databases to troubleshoot and fix network problems while avoiding the high cost and delays normally associated with in-person technical service dispatches.
If your California small business is situated outside of the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby computer network support choices may be limited in technical capability, or not available during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.
Oracle Administration Support and Application Development
Progent offers online access to an Oracle certified consultant for Oracle DBA services or an Oracle application programmer. Progent can assist you to create efficient mechanisms for critical Oracle database administration activities including performance tuning, backup/recovery processes, and information protection, or train your IT staff how to follow industry best practices for streamlining various management tasks. Progent can also offer the support of a PL/SQL programmer to assist your company to design, test, troubleshoot, or migrate Oracle-based applications that can range from business reports to database-powered web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer advanced remote consulting support to help companies of any size to integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments and Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.
Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions reduce the effort required for IT managers to install applications so they are standardized throughout a corporate workforce, provide the ability to manage access to critical data, and enable fast deployment of additional or updated workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind RDS streamlines client access, improves responsiveness, tightens data security, centralizes administration, and offers a nearly seamless client experience. Progent's desktop virtualization engineers can assist you to assess the strategic advantages of Microsoft's virtual desktop technologies, configure test and on-line deployments, improve your system infrastructure to support virtualized desktops effectively, evaluate and resolve security issues, and train your IT administrators to follow industry best practices to gain a fast ROI from desktop virtualization.
Easy Engagement and Pricing Model
Progent's simplified by-the-minute billing model has no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support from Progent during regular business hours, you only get charged for the actual time spent resolving your problem. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when a Progent expert is actually onsite solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you might have to pay for our consultant's travel time, but not an increased emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available expert is typically near to help. Progent can also dispatch on-premises technical support to most zip codes in the U.S. within one business day of answering a service request. Progent's online support group has provided assistance to small businesses in every state (Refer to Progent's customer testimonials.)
Google Android Smartphone Integration
Progent's Android smartphone integration expertise have extensive background providing remote and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their information networks so that users can be productive from anywhere. Progent has the breadth of skills to resolve network problems that span multiple vendors and that entail a mix of legacy and current information technology. Progent provides cost-effective online technical support to assist you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones efficiently.
Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV includes powerful new features such as specialized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts offer custom programming, integration and debugging services to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV to other services and programs. Also, Progent can help your organization to create and analyze data warehouses so you can enhance your knowledge of your operations, attract additional clients, expand your sales strategies, and form successful alliances.
IT Consulting Services for Local Governments and School Districts
Progent has a long background providing a full-spectrum of online network support and urgent repair services to local governments and school districts across the U.S. Progent is among the pioneers in delivering advanced online IT support and has delivered IT solutions to clients in every state. Progent's online network support for local governments saves travel costs and solves issues more quickly than on-premises support.
Immediate Assistance for Urgent Problems
With Progentís urgent remote computer troubleshooting services, your company can get instant assistance for issues that are causing lost productivity. Remote help does away with the lengthy wait and increased expense associated with in-person computer service. For day-to-day network administration work, Progentís off-site support engineers can finish most jobs within minutes of a request, rather than forcing your company to live with a problem for hours for on-premises help to arrive.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans targeted at customers ranging from individuals and home offices to global enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.
Planning Consulting Support for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing technical help.
Ransomware Removal and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery experts with the skills to restore an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware cleanup and restoration services.
Virtualization techniques allow IT organizations to maximize resource utilization, simplify network administration, and enhance workload uptime and security. operate several virtual machines on one physical computer. Typical usage scenarios for virtualization are resource consolidation, inexpensive platforms for programs that require outdated OS software, and economical isolation of software development or testing environments from production systems. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer support. Progent can configure virtual machines to optimize speed, fault tolerance and ease of administration while at the same time cutting expenses; propose and test business recovery strategies that minimize downtown in case of a major failure; and provide continuing maintenance, repair, and consulting assistance as virtualization technology advances.
Active Directory Planning and Integration Expertise
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged AD objects, removal of beta software configuration objects in production AD environment, and repair of unsuccessful installations of AD and AD-dependent software. Progent is also experienced in using ďexpert onlyĒ Active Directory tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address important areas including AD naming standards, hierarchical structure, IT administration model, utilization and structure of group policy objects, as well as security and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on capability and speed. Progent can help companies to plan and implement configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for online or on-premises expertise in #(state), call 1-800-993-9400 or go to Online Computer Support.