Bakersfield Work from Home Employees Integration Consulting Experts
Call Desk Solutions Consultants
Enlarging your at-home workforce may have a significant impact on network architecture, security, and company culture. Progent has two decades of background assisting SMBs to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Bakersfield company to select the right technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers support services ranging from on demand guidance for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Bakersfield, California organizations to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, data protection solutions, and streamlined management.
Help Desk Call Center Support for Telecommuters
A rapid, enterprise-wide changeover to a from-home business model, which might be activated by a pandemic or as an element of a business continuity plan, can overwhelm even a high-performing in-house Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's extensive network of online technical support experts combined with world-class ticketing and tracking technology to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC technical support from help requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or update the status of their current tickets, add information, and append screenshots and relevant files. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex problems. For more information, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows your company to supplement your current Call Desk staff by splitting responsibilities for Support Desk services transparently between your regular IT support personnel and Progent's nationwide team of desktop support technicians and subject matter experts. Progent's shared Call Desk service is based on a collaborative support model based on the number one professional services automation (PSA) tool for handling help requests and ticketing, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Call Desk Supplementation Services can enable your company to provide world-class technical support to your from-home workers, visit Progent's Call Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Bakersfield, California business, phone
An index of content::
After Hours Knowledge Transfer Engineer
Information Transfer Integration Services
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their scope, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Small companies who utilize trusted freelance service providers or who maintain in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, protected, and efficient.
Extended Call Desk Configuration
Computer Consulting Virtual Call Desk
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Knowledge Transfer Troubleshooting
Expert Training Online Troubleshooting
Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent has little competition. Small companies who work with familiar freelance consultants or who employ internal support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Windows Server 2003 Engineers
Windows 2003 Server Network Consultant
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, deploying, managing and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Largest Online Support Exchange admin center
Hybrid Microsoft 365 solutions Configuration
Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce capital costs and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your IT team and users, and deliver as-needed consulting and troubleshooting.
Windows Server 2012 R2 Active Directory Specialists
Open Now Windows Server 2012 R2 Security Professionals
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, staff, develop a corporate-wide security strategy, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Consulting Services Exchange 2019 DAG
Urgent Exchange 2019 Migration Onsite Technical Support
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Expert Microsoft Certified Best Practices Small Business Network Consulting Companies
Company-wide Standards for Best Practices Network Assessment
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, at the front lines of IT support, performing a broad variety of technical projects for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not only world-class IT capability, but also a support engineer with proven approaches for applying computer knowledge to solve real-world network problems rapidly.
Exchange 2013 Active Directory Help and Support
Exchange 2013 Migration Specialists
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key IT areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
SQL 2008 Reporting Services Design Firm
Specialists SQL Server Replication
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, lessening the complexity of creating, deploying, managing, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Windows 2008 Server Computer Consultant
Windows 2019 Network Consultant
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth knowledge in planning and building seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's IT support can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Juniper Junos BGT Network Security Auditing
Urgent Juniper Junos J-Web Cybersecurity Contractor
Progent's Juniper Networks-authorized network consultants can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued devices to current releases. Progent's Junos OS engineers can offer expertise with Juniper's flagship network control software to help your business to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that incorporate a combination of Juniper's software platforms.
Offsite Employees VoIP Consulting Services
Telecommuter VoIP Consultant
Progent can help small and medium-size businesses to implement IP voice solutions to provide their remote workforce the benefit of transparent extensions of the corporate phone infrastructure.
Symantec Firewall Security Firms
Technical Support Symantec VelociRaptor
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products such as the Raptor and VelociRaptor family or show you how to upgrade to newer firewall/VPN technology. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN appliances and utilities, managed security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical help, maintenance, training, and security expertise.
PC Desktop Networking Organization
Networking Help Desktop Technology
Progent can deliver a wide array of economical online and onsite support services to help your business to install, manage, and debug desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Largest Engineer Meraki MS 200 Series Switch
After Hours CCIE Certified Support and Help Meraki Switchies
Cisco's Meraki MS line of access and aggregation switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help you to design and implement an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security and compliance, create and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking solution.
Award Winning Integration Windows Server 2016 Hybrid Integration
24x7x365 Windows Server 2016 Fault Domains Technical Support
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Windows 11 Configuration Support and Integration
Network Setup Windows 11 Migration
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, automated deployment, and Call Center support.
Failover Clustered Servers IT Consultants
Network Consulting Clustering Windows Server 2008
The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and management of server clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and deployment, unified cluster management, redesigned cluster architecture for maximum uptime, better security and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, design and implement an installation, train your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a workplace recovery plan.
iPad 3 Troubleshooting
iPad Configuration
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, fast and aligned with your organization's objectives.
Juniper Junos Configuration Security Contractor
Juniper Junos Management Cybersecurity Tech Services
Progent's Juniper Networks-certified network consultants can help you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help you to streamline the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a combination of Juniper's software platforms.
Top Dynamics GP eConnect Specialists
Dynamics GP Integration Manager Engineer
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create specialized line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more effectively, turning uncooked data into useful insights into your business.
7900 Series IP Phone Computer Consulting
VoIP Phone System Support and Help
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Technology Consulting Services Wave 2 Wi-Fi controller
Technical Support Wave 2 Wi-Fi controller
Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening data security by identifying threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
ISA 2004 Firewall IT Services
ISA 2004 Onsite Technical Support
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
Dynamics NAV ERP Developer Firms
Dynamics NAV MRP Development Firm
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory, operations control, project management, procurement, sales and marketing, supply chain, and business reporting. Progent's Dynamics 365 Business Central consultants can assist you to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-based, onsite, or hybrid deployment.
Server Virtualization Troubleshooting
Consultants Virtualization
Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and quicker return on investment, more leveraged use of servers, simplified operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of software development or evaluation environments from on-line systems.
Exchange Server 2010 Upgrade Specialist
Open Now Exchange Migration Professional
Progent's Microsoft and Cisco-certified network engineers can assist you to determine the value of Microsoft Exchange 2010 for your business and can assist you to plan and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, lowering the cost of hardware and service, streamlining management, and consolidating your vital communications technologies.
CRISC Certified Risk and Information Systems Control Analyst Consultant
CRISC Certified Risk and Information Systems Control Professionals
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Helpdesk for At Home Workers Online Troubleshooting
Remote Workforce Technical Support
Progent has 20 years of experience helping small and medium-size businesses to plan, install, tune, manage, and troubleshoot computer networks that support telecommuters.
CRS Core Router Online Troubleshooting
CCIE Expert Certified 1800 ISR Router Network Consultant
Cisco has developed an extensive array of routers including routers built to deliver the protection, bandwidth, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Hornetsecurity Altaro 365 Total OneDrive Backup Integration Services
Emergency Hornetsecurity Altaro M365 SharePoint Backup Professional
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
BDR and Business Continuity Solutions Information Technology Consulting
Online Consulting ProSight Hybrid Cloud Data Backup Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data.
Windows Server 2008 Hyper-VI Help and Support
Consulting Services Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 features high levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote engineering, troubleshooting, and training services to help you to plan, execute, and manage Windows Server 2008 R2 to add significant strategic value to your information system.
Exchange 2013 Unified communications Integration Services
Microsoft Exchange Consulting Services
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect vital facets of IT such as manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.
Award Winning ProSight Virtual Hosting Specialist
ProSight Small Business Private Clouds Consulting
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that gives the highest level of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Small Business Specialists
IT Services Small Company
If you have a small business network with 10 to 50 network users, Progent's IT outsourcing services save your organization from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By providing IT consulting help when you need it, offering specialized expertise for key technologies, offering value-added services such as automated network monitoring, and billing only for support you receive, Progent gives you an affordable way for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to build and maintain a robust and safe IT network and to benefit from fast access to the skilled consulting ordinarily available only to enterprises who are able to support a large internal IT organization.
Remote Troubleshooting wi-fi controller
5500 Wireless Controller Support Outsourcing
Cisco's {Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
Windows 10 Provisioning Remote Consulting
24-7 Windows 10 Consulting
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises assessment and migration services for Windows 10 available from Progent include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.
Data warehouse Integration
Data warehouse Development Company
If you want to update your production web site, create internal websites for applications such as HR or employee training, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you build and maintain a secure, robust server and communications network, including remote and wireless connectivity, to run your web solutions.
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