Bakersfield At Home Workforce Configuration Advisor
Help Desk Call Center Augmentation and Outsourcing Consulting and Support Services
Expanding your telecommuter workforce may have a major effect on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Bakersfield company to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Bakersfield, California businesses to with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for Remote Workers
An emergency, organization-wide transition to a telecommuter workforce, which might be motivated by a pandemic or as a component of a disaster recovery plan, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow businesses to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of remote IT support specialists along with world-class ticketing and tracking technology to offer an affordable, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to track or revise the status of their active tickets, add information, and append screenshots or attachments. Technical support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT experts to resolve advanced issues. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Supplemental Service allows your company to augment your current Help Desk Call Center staff by sharing responsibilities for Call Desk support transparently between your in-house IT support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support model based on the number one PSA platform for handling help requests and ticketing, assigning ownership, tracking progress, and producing management reports. For details about how Progent's Call Center Augmentation Services can help your business to deliver world-class technical support to your teleworkers, refer to Progent's Call Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Bakersfield, California organization, call
An index of content::
Power BI Security Coder
Programming Company Power BI and SSRS
Progent's Power BI consultants can help you to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also help you to organize your target data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud, or hybrid architecture to run Power BI.
Small Business WAP551 Support Outsourcing
Small Business 500 Access Point Remote Support Services
Cisco's Small Business series of wireless access points are Linux-based devices designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite configuration and troubleshooting support to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.
Comprehensive Event Management Onsite Technical Support
MOM 2007 IT Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Online Troubleshooting Offsite Workers Collaboration
At Home Workers Collaboration Onsite Technical Support
Progent can help small and mid-size organizations to configure collaborative software to enable their teleworkers to benefit from productive teamwork with colleagues and clients.
24-7 Microsoft System Center 2016 IT Consultant
Emergency System Center 2016 and Operations Management Suite Network Consulting
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing SCOM solutions and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
ASA 5500 Firewalls Network Consultant
ASA 5510 Firewall Information Technology Consulting
Progent's CCIE-certified networking experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Specialist System Center 2007
Technology Consulting Services System Center OpsMgr 2012
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Remote Technical Support Exchange 2003 Server Upgrade
Upgrade Consulting Exchange 2003 Server
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
VMware Private Cloud Services
Engineer VMware vCloud Suite
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.
Windows Server 2016 Hybrid Integration Integration Support
Windows Server 2016 Health Service Support and Help
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
SQL Server 2016 Migration Integration Services
SQL Server 2016 Standard Computer Consultant
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist businesses of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
ProSight Virtual Hosting Professional
ProSight Virtual Machine Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Windows Server 2012 R2 Hyper-V 3.0 Professionals
Hyper-V 3.0 Server Information Technology Consulting
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and manage virtual servers to cut IT expenses and enhance productivity.
Remote Data Backup and Restore Services Consultant
Offsite Automated Backup Services Consulting
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information.
Exchange 2013 Backup and Restore On-site Support
Exchange 2013 Server Remote Technical Support
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
UNIX with Windows Technology Consulting
Windows and Solaris Consulting Services
If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of high-value know-how without the continual distraction of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site support when your business needs it, Progent offers an economical way for managing an IT network that provides high dependability, security, and performance. Progent's developer support services include full-service network support outsourcing, virtual infrastructure, online and in-person support and repair, proactive network monitoring services, and Helpdesk services.
At Home Workers Cloud Integration IT Consultant
Telecommuter Cloud Integration Online Support
Progent can assist small and medium-size organizations to set up their offsite workforce with efficient integration with cloud services.
Connecticut Network Installations
New Hampshire Computer Consulting Company
If your company does not need immediate online help but expects to require assistance with your network in the near future, you can conserve time and money and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.
SQL Server 2017 Automatic Database Tuning IT Consultants
SQL Server 2017 and Windows Server 2012 R2 Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
IT Outsourcing Example White Papers
IT Outsourcing Whitepaper
Progent's IT outsourcing packages provide affordable computer consulting for mid-size corporations. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building a web-based business application, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your vital Windows-powered applications including Windows Server 2008, Exchange Server, and SQL Server.
Akron Canton, USA Technology Professional Microsoft Dynamics GP Migration
Consulting Services Microsoft Dynamics GP System Update Akron Ohio
Progent's consultants have supported Dynamics GP and Great Plains ERP software for more than two decades and Progent has provided system integration, software development, education, and debugging since the platform's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to design, validate, and carry out an efficient upgrade from a an outdated release of GP to the newest release of Dynamics GP.
24x7 Integration Services SMS Upgrade
Online Support Microsoft SMS
Progent's Microsoft experts provide small and mid-size businesses world-class consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new title for the update management solution formerly known as Systems Management Server. Configuration Manager offers a variety of new features to SMS Server including full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for automated operating system and application deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also assist your company to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Top Ranked Technology Consulting Services Exchange 2013 EAC
Microsoft Exchange 2013 Unified communications Online Help
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Windows 8 Consultant Services
Windows 8.1 Client Hyper-V Integration Consulting
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and slates to power-user desktops. An abundance of innovative capabilities, including its touchscreen interface and iconic live tiles GUI, provide a wide selection of benefits for companies who understand how to exploit them. Progent's Windows experts can help bring your business up the learning curve with Windows 8.1 and show you how to gain significant competitive advantage from the product's various technical enhancements.
Technology Professional Microsoft Windows 10 Assessment and Deployment Kit
Immediate Professional Microsoft Windows 10 SCCM
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration consulting support.
SCCM 2016 MAM Consultant
Configuration Manager 2016 Support and Setup
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, enables safe self service, and offers a common point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist your organization with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Small Business Consultancy Services Group
Networking Firm Small Business
Progent is a pioneer in affordably providing enterprise-class IT support to small businesses. Progent's achievement in handling the network service requirements of the chronically underserviced small business sector is the cumulative outcome of key technical and operational innovations that have removed much of the traditional costs out of administering network support, injected unprecedented professional skill into the IT service mechanism, and significantly accelerated the repair cycle.
Azure Disaster Recovery Consultant
Microsoft Azure VPN configuration Contract Programmer
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android handhelds.
Setup and Support Meraki MR53 Access Point
Specialist Meraki Outdoor Wi-Fi AP
Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to help your organization to design, configure, manage, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent can also assist you to design and deploy hybrid networks that integrate local and cloud-hosted services and that deliver easy access, advanced security and compliance, streamlined management, and dependable operation for all your wired and wireless devices.
Engineer Symantec Backup Exec
24x7 Engineer Backup
Progent offers economical online support from IT engineers with expertise in a broad array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide help for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to design, enhance, or troubleshoot data backup systems for a range of environments such as local, edge to datacenter, cloud-based, or hybrid.
wi-fi controller Computer Consulting
Wave 2 Wi-Fi controller Online Support Services
Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, enhancing wireless availability with fast failover, and hardening data security by detecting threats and filtering network traffic according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Immediate Microsoft 365 OneDrive Integration Online Troubleshooting
Microsoft 365 Access Development Technology Consulting Services
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Solaris to Windows Upgrade Consultants
Solaris to Windows Migration Consultant
Progent can assist your company to design and implement an efficient migration from a Sun Solaris-based IT system to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you guard your information and reduce business disruption by designing an efficient transition plan that preserves your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current infrastructure, migration planning and testing, Exchange migration services, information and application migration, and processor and storage system transition and consolidation.
MS SQL Server 2008 Integration Support
Expert Microsoft Certified SQL 2008 Analysis Services Engineer
Progent's Microsoft-Premier SQL Server engineers can provide an array of support services to help small and midsize businesses to plan, deploy, manage, and troubleshoot Microsoft SQL Server 2008 solutions in order to get the maximum strategic benefit from this state-of-the-art RDBM technology. Also, Progent can provide consulting expertise for system infrastructure, enterprise-wide protection, and custom software development to increase the strategic advantage of your SQL Server 2008 investment.
Solaris Technology Professional
Biggest Sun Solaris Consulting
Progent's Solaris family support experts offer small companies and developers help with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Colocation Center Migration Specialist
Consultant Data Center Colocation
Colocation data centers allow businesses to share enterprise-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation strategy such as choosing and moving to a colocation facility, designing network architecture, defining hardware, on-premises and on-line troubleshooting, setting up offsite network administration, and education your support staff.
Windows Server 2012R2 Security Online Support
Windows Server 2012R2 IT Consulting
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
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