Bakersfield At Home Workers Configuration Consulting Company
Help Desk Call Center Solutions Consulting Experts
Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Bakersfield company to select the right technologies and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for getting you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can help Bakersfield, California companies to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for Remote Workers
An emergency, organization-wide switchover to a teleworker workforce, which could be driven by a pandemic or as part of a business continuity plan, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Call Desk services utilize Progent's extensive team of online IT support experts combined with enterprise-class ticketing and tracking software to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC technical support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to track or edit their current tickets, enter information, and append screenshots or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to deal with complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service allows you to augment your current Support Desk organization by splitting delivery of Support Desk services transparently between your in-house support staff and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's shared Call Center service is based on a collaborative support model based on the leading professional services automation (PSA) tool for managing service requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For information about how Progent's Call Desk Supplementation Services can help your company to deliver world-class desktop support to your from-home workers, refer to Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Bakersfield, California company, phone
An index of content::
Solaris with Windows Consult
Immediate Windows and Solaris Computer Consulting
If your office computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance services feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and repair, on-site technical support, and Contact Center services.
Microsoft Exchange 2003 Upgrade Computer Engineer
Expert Microsoft Certified Migration Exchange 2003 Server
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange Server 2007 installations or updates and can supply onsite personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
24/7 Integration Services Microsoft Dynamics GP
Great Plains IT Services
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is a financial and business analysis platform built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you are able to purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can help you deploy, customize and manage the latest release of Dynamics GP or migrate smoothly from an earlier version.
Security Consulting PC Desktop
PC Desktop Small Business Network Consultant
Progent can provide a variety of affordable remote and onsite support services to assist you to install, manage, and troubleshoot workstations and handhelds based on Windows, macOS/OS X, iOS, Android, or Linux.
Exchange 2003 Upgrade Remote Technical Support
Engineer Microsoft Exchange 2003
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.
Small Business 500 AP Specialist
Small Business Wireless AP Online Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco Small Business Wi-Fi Access Points.
MCSE Expert Certified Windows Server 2016 Health Service Computer Consultant
Expert Microsoft Certified Configuration Windows Server 2016 upgrade
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Windows Server 2016 Support and Setup
Windows 2012 Remote Consulting
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad knowledge in designing and building seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s consulting support can assist you with planning, deploying, managing, and supporting Windows Server solutions that maximize the business value of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Word Integration
Best Microsoft Project Technology Consulting
Progent's application experts offer advanced support, software programming, integration assistance, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, business analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting services remotely, Progent can help small businesses throughout the U.S. to save the time and fees related to travel and on-premises visits without sacrificing the effectiveness of technical services.
Outlook autodiscover Help and Support
Office 365 and Apple iOS Specialists
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.
Linux Network Monitoring Technical Consultant
MRTG Online Technical Support
Nagios and MRTG are useful, license-free monitoring utilities that operate on the Linux OS and can be used to analyze UNIX/Linux networks, Windows networks, or multi-platform systems where the Linux OS and Windows coexist. The Nagios monitor allows network support engineers to track network services including POP3, HTTP, FTP, and PING. MRTG allows you to track the bandwidth through SNMP network devices including servers, routers, and switches. Progent's system monitoring experts can assist you to use both these utilities to streamline and troubleshoot your system.
MS Microsoft Virtual Server Engineers
Microsoft Server Consolidation Remote Troubleshooting
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and based on software originally developed by Connectix, delivers the power needed to carry out server consolidation, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to improve ROI in application programming and testing, upgrading from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server.
On-site Technical Support Automated Server Management
ProSight Patch Management Remote Consulting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to disrupt productivity.
Remote Workforce Cybersecurity IT Services
Offsite Employees Cybersecurity Computer Consultant
Progent can assist small and mid-size businesses to configure endpoint device security protection systems and deliver response services required for teleworkers.
Microsoft Exchange 2016 Migration Planning Online Technical Support
Microsoft Exchange Server 2016 Migration Planning Support Outsourcing
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
OS X and Exchange Technology Consulting
iPad and Outlook Web App Computer Consultant
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to receive and send messages, examine the GAL, copy addresses, synchronize appointments, and invite people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage training.
Remote Server Management Computer Consulting
Online Technical Support Automated Server Management
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your business.
Engineers Virtual Server
24-7 Consultant Services Server Management
With virtual server technology, companies are able to operate many virtual machines on a single actual server. Virtualization technology allows companies to gain all the advantages of server isolation, while avoiding the expense that goes with buying extra server hardware. Virtual servers are the enabling technology for building private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other important server management options include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can assist you with all aspects of server virtualization and management to enable your business to contain costs and conserve time.
Database Consult
After Hours Database Application Development Consultancy
Progent's Microsoft-certified database consultants offer businesses of any size online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, application architecture and coding, administration support, synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
IT Specialist Microsoft Certified
Computer Consulting Company Microsoft Certified
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete support for your IT network.
Microsoft Expert Dynamics GP Refreshable Excel Reports Design
24-Hour Dynamics GP SmartList Consultancy
Dynamics GP software offers analytics and reporting capabilities that let you track all business processes, sales and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more completely, converting uncooked data into valuable management information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce applications that work transparently with Dynamics GP.
Cisco PIX Migration Network Consultant
Security Support and Setup
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to the latest firewall products available from Cisco. Progent's Cisco technology specialists can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Developer Project Server
Engineer Project Server
Progent's Microsoft engineers offer advanced support in deploying, managing and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of affordable online support services based on industry best practices to assist businesses of any size to get all the advantages of this powerful project management solution. Consulting support available from Progent include system design, software configuration and migration, setting up secure file and status sharing among onsite and offsite users, network optimization, and customized online training classes.
NetDocuments Search Specialist
Consultancy NetDocuments Migration
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent can provide remote access to NetDocuments experts to help your law firm to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) solution powered by NetDocs.
Network Engineer Dynamics GP/Great Plains
Emergency Computer Engineer Dynamics GP Accounting
Key features of Dynamics GP/Great Plains software include a modular design that allows you to license just the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from virtually any db software or desktop software into Microsoft Dynamics GP, plus an open architecture that makes it easy to create specialized applications. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP support professionals to show you how to turn the powerful features of Dynamics GP accounting into a productive business solution.
Barracuda Backup Local Support Services
Remote Consulting Barracuda Backup Bare Metal Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.
Award Winning Integration Microsoft Server Virtualization
Connectix Virtual Server Onsite Technical Support
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and based on software first produced by Connectix, delivers the power needed to accomplish server consolidation, application upgrade, and server quarantine projects via virtualization technology in an enterprise-ready computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to enhance ROI in software development and piloting, migration from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server experts can assist your company to evaluate and integrate MS Virtual Server 2005.
Dynamics GP Update Planning Technology Professional
Top Quality Microsoft Dynamics GP System Migration Engineers
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, education, and troubleshooting since the platform's original release. Progent can provide advanced support for updating legacy Dynamics GP deployments. Progent can assist you to plan, validate, and implement an efficient upgrade from a an outdated release of GP to the latest edition of Dynamics GP.
24-7 Cisco ASA Firewall AVC Configuration Consultants
Support and Help Cisco ASA Firewall VPN
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
IT Consulting Remote Workforce VoIP
Teleworker IP Voice Support Outsourcing
Progent can help small and medium-size businesses to set up VoIP technology to give their at-home workers the advantage of virtual extensions of the corporate phone network.
Microsoft SQL Server Setup and Support
Microsoft SQL Consultants
SQL Server 2005 offers indispensable, familiar tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Office 365 Management PC Consulting
Excel Sparklines Network Design
Progent's Microsoft Office and Office 365 experts can assist businesses to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers quick ROI and promotes better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility problems between various versions of Microsoft Office and offers customized online training to individuals or teams.
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