Bakersfield Offsite Workforce Integration Consulting
Call Desk Augmentation and Outsourcing Consulting
Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Bakersfield organization to pick the right technologies and follow best practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Bakersfield, California businesses to with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A fast, enterprise-wide changeover to a teleworker business model, which might be motivated by an epidemic or as an element of a disaster recovery plan, can overwhelm even a high-performing in-house Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's nationwide team of online IT support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from initial help requests through trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to check or revise the status of their active tickets, add information, and upload screenshots or relevant files. Desktop support services are provided at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service allows your company to supplement your current Help Desk Call Center team by sharing delivery of Help Desk support services transparently between your regular support personnel and Progent's extensive team of desktop support engineers and subject matter experts. Progent's co-managed Support Desk service uses a collaborative support model utilizing the leading professional services automation platform for handling help requests and ticketing, assigning responsibility, tracking progress, and generating management reports. To find out how Progent's Call Center Augmentation Services can help your business to provide world-class desktop support to your at-home workforce, see Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Bakersfield, California company, call
An index of content::
Internet Security and Acceleration Server Integration Support
ISA 2004 Technical Consultant
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and manageability that your company requires.
SCCM 2007 Troubleshooting Specialist
Immediate Microsoft Expert SCCM 2007 Patch Management On-site Support
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and increase worker output by making sure that critical applications are always current, managing licensing, and reporting usage profiles to help you make smart buying choices. Once your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Benefits for Home Based Network Consulting Contract Job
Home Based Microsoft Consultant Subcontractor
Our compensation model is based on revenue sharing, so similar to working as an independent contractor, your income is directly driven by your work effort. Certain Progent support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms such as hiking, car racing, skiing, fishing, travel, or sharing free time with relatives and friends. Other consultants use the opportunity to make big bucks through lots of work and long days. Progent fully encourages both sides of the spectrum plus any point in between.
Check Point 5000 Firewalls Protection
Check Point SandBlast Compliance Auditor
Progent's Check Point firewall consultants can show you how to plan, integrate, and manage firewall environments built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent can also help you maintain older Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
Small Medium Business Help Center
Microsoft and Cisco Small-Medium Business Technical Services
Progent provides network support for medium size companies with 100 to 250 system clients. The medium size business or work group has traditionally been an underserved segment of the market for IT support services. The cost structures and service access practices of large third-party support firms make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while providing the mid-size company with big-company support from professional, IT experts with background in a broad range of midsized business technologies. If your mid-sized company or small business is searching for levels of IT help needed for a medium size office without paying enterprise prices, call Progent.
ProSight Virtual Hosting Consulting Services
ProSight Virtual Machine Hosting Consultants
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are built on mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
MySQL Standard Edition Specialist
Oracle database administration Consulting
Progent can provide affordable online access to an Oracle MySQL DBA or software developer and can help organizations of any size to integrate and support MySQL in a dependable IT environment that provides advanced speed, scalability, and protection. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
Hybrid cloud solutions Consultancy
Consultants Enterprise hybrid cloud solutions
Progent can provide advanced remote support services to help companies connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that utilize physical resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud integration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing advanced consulting support online, and Progent can help you complete your cloud migration projects quickly and affordably.
SQL Server Consultant
MS SQL Server Developer Firms
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of designing, deploying, administering, and accessing company data and database applications in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Consulting Windows Server 2022 Hybrid Solutions
Windows Server 2022 Support Services
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted system model or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
ProSight ECHO Data Backup and Restore Services Consulting
ProSight DPS ECHO Hybrid Cloud Backup Services Support Outsourcing
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.
System Center 2016 Disaster Recovery Online Support Services
Integration System Center 2016 Operations Manager
Progent has more than a decade of background deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can help you to plan, configure, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help you to upgrade to the latest edition of Microsoft System Center from an older release or from a third-party IT management solution to provide the advantages of enterprise-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
24x7 Software Security Consultant Windows 8.1 DirectAccess
Windows 8.1 Security IT Consultant
Windows 8.1 is designed to run on devices from smart phones and slates to engineering workstations. A wealth of new and improved features, including its touchscreen interface and signature tile GUI, provide a broad selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive advantage from the operating system's many new and enhanced technologies.
Windows Applications on Apple Mac Technical Consultant
Windows Desktop Simulation on Apple Mac Help and Support
For companies with a mix of Apple Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-dependent software on a Mac: an external connection to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to run Windows programs and share system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you can run Windows software directly. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for running Windows programs on your Macs and can also help you to evaluate and configure third-party solutions for Microsoft Windows PC simulation.
Emergency Security Organization Check Point Series 80
24-7 Check Point 1000 Firewalls Cybersecurity Companies
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall environments built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Cisco Firepower URL Filtering Remote Support
ASA Firewalls with Firepower Online Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Consulting Services Risk Assessment
Risk Response Online Technical Support
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, fault-tolerant system solution that addresses availability issues involving a broad range of infrastructure technologies and procedures.
24/7 Remote Technical Support ProSight Endpoint Protection Services
ProSight Endpoint Security Online Help
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI technology by SentinelOne to defend endpoints and physical and virtual servers against known and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
System Center 2016 and Exchange Online Integration Onsite Technical Support
System Center 2016 and Linux Integration Online Technical Support
System Center 2016 provides major improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.
Infor SyteLine CloudSuite Document Management Engineer
Engineer Infor SyteLine CloudSuite Document Automation
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and service companies to manage complex supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Microsoft SQL Server 2019 and Power BI Computer Consultant
Network Consultants SQL Server 2019 and Hyper-V
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast remote or on-premises contact with consulting experts in solution design and deployment, software development, SQL Server management, and network security.
Cisco VoIP Phones and Cisco Unity Online Help
Cisco IP Video phones Online Support
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24x7 Amazon Marketplace Web Service programming Contract Programming Firm
Amazon MWS integration Developer Firms
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Exchange 2019 Mailbox Server IT Consulting
Microsoft Experts Exchange 2019 MCDB Cache Remote Consulting
Progent can help you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Cisco switch patch management Professional
Router patch management Specialists
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Consultants Remote Network Monitoring
Operations Manager Troubleshooting
Remote continuous monitoring, proactive alarms, and periodic reports are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can get a degree of protection that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as economical services created to assist you to identify and resolve a an array of network problems before they can disrupt your business.
Firewall Audit Firewall and VPN
IPsec VPN Security Services
Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a detailed security plan and select the right products from a variety of vendors to support your security goals while sticking within your spending limits.
Skype for Business and Cloud Voicemail Professional
Microsoft Certified Partner Skype for Business and Quality Dashboard Consultants
Progent's consultants offer online and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.
ProSight Virtual Hosting Consultant
Private Cloud Integration Consulting
Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing solution that enhances network availability and security, reduces management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers supported within a secure and reliable facility on a high-performance, high-availability virtual server configured and supported by Progent's computer support experts.
Remote Wi-Fi IP phone integration Outsourcing
wireless IP phones and CUCM Support and Setup
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help you create and administer a Cisco Wi-Fi VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Cisco Firewalls Network Consulting
Cisco PIX Migration Support Outsourcing
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to more current firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Microsoft Access application development Consultancy
Specialist Microsoft Access reports
Progent offers affordable remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced support for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access programming and database management.
WLAN controller Setup and Support
wi-fi controller Online Consulting
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Service Database Computer Consulting
Tracking Service Costs Onsite Technical Support
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike some independent consultants or small service firms who provide minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each consultant to every client. The practice of detailing and archiving support activity results in more effective service and eliminates a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Call Desk for Remote Workers Onsite Technical Support
Teleworker Integration Information Technology Consulting
Progent has two decades of background assisting small and mid-size businesses to design, implement, tune, administer, and debug IT networks that support a remote workforce.
External Cybersecurity Inventory Consult
Network Security Inventory Specialist
Progent offers two low-cost service packages designed to enable small companies to receive an objective network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from a secure machine within your company firewall to determine the risk to inside threats. Both security inventory packages are configured and run from a protected external site.
Dynamics GP/Great Plains Integration
Microsoft Dynamics GP Online Consulting
Dynamics GP 2010 financial software is a full-featured business management platform that integrates information and operations throughout your business, interfaces easily with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Windows 2003 Technology Consulting
Top Windows 2003 Server Online Troubleshooting
Progent's Microsoft-certified Windows Server 2003 engineers offer network help and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and maintenance services include system design, deployment, project management, on-site and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Technical Support Services Intune SCCM Integration
Intune and Apple iOS Support and Help
Progent's Microsoft-certified Intune consultants can assist your company to assess the business case for utilizing Microsoft Intune for managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
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