Bakersfield Teleworkers Connectivity Advisor
Call Desk Solutions Consulting Services
Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Bakersfield company to pick the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers support services ranging from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Bakersfield, California companies to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Help Desk Services for Remote Workers
An emergency, organization-wide switchover to a teleworker business model, which could be the result of a pandemic or as part of a business continuity plan, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Center support services utilize Progent's extensive network of remote IT support experts combined with world-class trouble ticketing and follow-up technology to provide an economical, advanced Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC technical support from initial service requests to trouble ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or update the status of their current trouble tickets, enter details, and upload screenshots and attachments. Desktop support services are delivered at a significant discount off Progent's normal Level 1 technical service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to deal with complex issues. To find out more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service enables your business to supplement your current Call Center organization by splitting delivery of Help Desk Call Center services transparently between your in-house IT support personnel and Progent's nationwide pool of desktop support technicians and subject matter specialists. Progent's shared Call Desk service uses a co-sourcing support model utilizing the leading PSA platform for managing help requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To learn how Progent's Call Center Augmentation Services can enable your company to provide world-class desktop support to your at-home employees, go to Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Bakersfield, California organization, phone
An index of content::
24-Hour Amazon MWS Developer Firms
Development Firm Amazon Marketplace Web Service integration
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
On-site Support Small Business Wireless
Wireless Online Support Services
Progent’s wireless professionals can help small businesses design, choose, evaluate, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that equals or exceeds wired connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless link technology that align best your company requirements.
Microsoft Windows Server 2012 R2 Server Manager Consultant
Consulting Services Windows 2012 R2
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Meraki Access Point Security On-site Support
Meraki Wave 2 Wi-Fi Access Point Configuration
Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support services to help organizations of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
WatchGuard Firebox T-Series Firewall Firewall Configure
WatchGuard Firebox T55 Firewall Network Security Evaluation
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Specialist Phobos ransomware recovery
Conti ransomware recovery Services
Progent's experienced ransomware recovery experts can help your business to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.
After Hours MOM 2007 Online Troubleshooting
Microsoft Operations Manager IT Consulting
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT support programs, mid-size businesses can select a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small and midsize company networks enterprise-class availability, security and productivity.
Consulting Services UNIX, Windows
Microsoft Certified Partner UNIX, Windows Professionals
If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. Through the use of smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical way for supporting an information system that features high reliability, security, and performance. Progent's developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring, and Helpdesk outsourcing.
After Hours Edge Routers Network Consultants
7600 Edge Router Computer Consultant
Cisco offers an extensive product line of routers that includes routers designed to provide the protection, performance, and reliability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Microsoft Windows Server 2008 R2 Technology Professional
Microsoft Windows Server 2008 R2 Consult
Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and training services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Top Rated Quark Instruction
Apple Final Cut Pro Class
Progent's Mac consultants can support the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
ProSight Ransomware Rollback Configuration
Best ProSight Active Security Monitoring Specialist
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Ubiquiti UAP-AC WiFi access point Services
Ubiquiti UniFi Switch Professionals
Progent offers fast access to the skills of seasoned Wi-Fi consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for optimal coverage and performance.
Meraki Switch Redundancy Specialist
Cisco Certified Experts Support and Setup Meraki Switch
Cisco's Meraki family of switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help your company to plan and implement an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, configure policies to ensure compliance, create and test a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Integration Solomon
QuickBooks Pro Support and Integration
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training customized to meet your specific needs. Progent's experts also can help you build and support a protected, robust network foundation to run your ERP, MRP and accounting solutions.
Upgrade Help Solaris
UNIX Upgrade Consultant
Progent can assist you to design and execute an efficient migration from a Sun Solaris-based IT environment to a network based on Windows and suited for running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to preserve your data and minimize business disruption by developing an efficient migration plan that preserves your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, transition planning and validation, MS Exchange migration services, data and application transition, and server and storage transition and economization.
Online Support Services Microsoft Exchange
Microsoft Exchange 2003 IT Consultant
Progent's Microsoft Premier professionals can provide expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or upgrades and can provide local technicians to help large companies with installations of Exchange Server in the or any region covered by Progent's consultants.
Computer Consulting Firm Notebook VPN
IT Outsourcing Firms Mobile Laptop
Progent's remote connectivity and wireless synchronization specialists can help you to plan and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your IT network, allowing you to improve the productivity of your off-site workforce.
Urgent Small Office Server Consultant
Open Now CISSP Certified Security Small Business Technical Consultant
Progent's Microsoft and Cisco certified network consultants offer expert help with a broad range of products and technologies and can deliver that assistance by phone nationwide or in person in select cities throughout the United States and anywhere in . Progent offers online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex network problems, as well as the the assistance of CISA-qualified security consultants to handle complex security design and troubleshooting. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S.
Remote Workforce Video Conferencing Technical Support Services
Top Rated Work from Home Teleconferencing Remote Troubleshooting
Progent can assist small and mid-size businesses to set up and troubleshoot conferencing technology to enable their telecommuters to collaborate efficiently with colleagues and customers.
Consulting Services Dynamics GP Web Services
Dynamics GP VBA Consultants
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you design reports that let you analyze your business more thoroughly, turning raw information into useful understanding of your business.
24-7 Exchange 2013 Server Outsourcing
Exchange 2013 DAG Consultancy
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements affect vital facets of IT including ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
Technology Consulting Services Remote Network Monitoring
Network Monitoring Technical Support
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost service packages designed to assist you to detect and resolve a an array of IT network problems before they can impact productivity.
virtual desktop delivery Consultant Services
XenDesktop Online Consulting
Citrix has developed a powerful line of platforms that deliver advanced manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix virtualization products and help you plan, test, implement, optimize, and support Citrix virtualization platforms.
Solaris with Windows Consulting Services
Windows, UNIX, Solaris Technology Consulting Services
If your company network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence support services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Open Now Teleworker Data Protection Engineer
Offsite Workforce Data Protection IT Consulting
Progent can assist small and medium-size businesses to design, deploy, test and manage data protection technology to support a remote workforce.
Mac Small Business Computer Consultant
macOS Troubleshooting Consulting
Progent offers nationwide online technical support and consulting services for companies who operate Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's experts can provide macOS and Mac OS X users a range of services including desktop assistance, upgrading to the most recent version of OS X from earlier editions of Apple macOS and OS X, plus help with Mac applications. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help offers optimum return for your IT budget by extending user productivity and shortening the hours billed for network repair services. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can make available Cisco CCIE network engineers and CISA premier security professionals to help with the most difficult network problems.
Microsoft Windows 2000 Network Engineer
Online Support Services Microsoft Windows 2000
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system planning, deployment, documentation, local and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
System Center 2016 Amazon AWS Integration IT Consultants
System Center 2016 and Windows Server 2016 Integration Support
Progent has over 10 years of experience configuring, and supporting the key platforms included with System Center and can assist your organization to plan, configure, maintain, and repair your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist you to upgrade to the current version of System Center from an older release or from another datacenter management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
Consultant Services SQL Server 2017 Application Migration
SQL Server 2017 SSAS Consultant Services
Progent's certified SQL Server 2017 experts can assist you to plan and implement a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
Microsoft Online Help Exchange Server 2016 Upgrade
Microsoft Expert Exchange 2016 Upgrade Planning IT Services
Progent can help you in any and all phases of your migration to Exchange 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Apple Mac and Windows coexistence Remote Support
Apple iPad and Windows integration Configuration
Progent's service experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup functionality. Enabling productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to offer world class support to companies that rely on these platforms to keep their strategic edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows network.
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