Bristol Telecommuters Solutions Consultants
Call Desk Augmentation and Outsourcing Consulting
Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Bristol company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Bristol, United Kingdom businesses to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Help Desk Support for At-Home Workers
A sudden, company-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as an element of a business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of remote technical support experts combined with world-class ticketing and tracking software to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to check or edit the status of their current trouble tickets, enter information, and upload screen captures or relevant files. Support services are delivered at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Augmentation Service allows your company to expand your existing Call Center staff by splitting delivery of Call Center support services transparently between your regular support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Call Desk service is based on a co-sourcing support model utilizing the leading PSA platform for managing help requests and ticketing, assigning responsibility, tracking progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can help your business to deliver best-in-class technical support to your at-home workforce, see Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Bristol, United Kingdom business, call
An index of content::
Support and Integration Shared Help Desk Ticketing Economics
CCIE Expert Certified Supplemental Call Center Cost Savings Remote Support Services
Progent's Helpdesk management and co-management service programs help organizations to save money and enhance productivity.
Cisco Security Networking Consultancy Services
Outsource IT Cisco VoIP
Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software support.
Best CIO Support and Setup
Part-Time CIO Outsourcing
Progent offers the part-time or temporary services of a veteran Chief Information Officer who can offer strategic direction to assist you pick and maintain IT solutions to meet your current needs and that can serve as a firm basis for your growth. Progent's part-time Chief Information Officer consulting services provide financial leverage to companies who want to optimize the impact of their IT investment but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading OS platforms and connectivity technologies plus a broad selection and business software, Progent is in an ideal situation to offer objective recommendations as well as advanced technical help for building and maintaining IT solutions that match the particular needs of your organization.
Cisco Consultant Open Positions
Contract Microsoft Consultant Freelancing Jobs
If you are a network consultant with technical support experience, teaming with Progent and helping Progent's customers will enhance your abilities through collaboration with our team of mutually supportive, world-class consultants. Progent's commitment to offering network consulting and technical support to small companies will offer you the chance to consult in depth with decision makers and add significantly to the growth of exciting companies. Also, Our virtual office environment offers the most advanced technology for remote support and wireless access to help you to come up with speedy fixes when you take on business-critical issues.
Mac Infrastructure Professional
iPad and MobileMe Support and Setup
Progent's Mac support consultants can assist you with a broad array of network foundation areas such as network architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and fast wireless networking. For company networks based solely on Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and supporting a system infrastructure that is robust, safe, efficient and supportive of your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
WiFi 6/6E System Design Consult
24-Hour WiFi 6/6E System Design Consulting
Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN infrastructure, recommend appropriate technology, and integrate access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security plan that is well integrated with the security strategy for your entire business network.
Exchange Server 2007 Network Engineer
Exchange 2007 Server Consulting
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Microsoft Experts Windows Server 2019 integration Integration Support
Windows Server 2019 Cybersecurity Specialists
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Urgent System Center 2012 Configuration Manager Remote Troubleshooting
On-site Technical Support SCCM 2012 Troubleshooting
Progent can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with related Microsoft platforms such as ADDS, SQL SSRS, and Internet Information Services.
Catalyst AP Management Configuration
24-7 Catalyst Wi-Fi 6 AP Placement Computer Engineer
Progent's Cisco-certified Catalyst 802.11ax AP consultants offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
SPS 2016 Technology Consulting
SharePoint Onsite Technical Support
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or customers to access, manage, distribute and manipulate useful information, documents, and software and to interact with one another. SharePoint enables faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they've developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Clustered Windows Professional
Computer Engineer Microsoft Windows Cluster
Progent provides Microsoft Windows 2003 Cluster Server support to help your business implement zero-downtime server clusters designed to provide 100% operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster Server. By helping you build zero-downtime server clustering environments powered by Windows Server Cluster 2003, Progent's Premier Windows consultants make sure that your non-stop server clusters are configured to maximize the competitive value of your computer system.
SQL Server Management Studio IT Consultants
SQL Server Management Studio Online Support
Progent offers the expertise of Microsoft-certified consultants and experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security consultants to help you to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Specialist Microsoft Forefront TMG
Forefront TMG 2010 Support and Integration
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits customized reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Remote Technical Support Apple OS X
Apple OS X Configuration
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.
Top 500 Router Remote Support Services
Meraki MX67 router On-site Technical Support
Cisco has developed an extensive array of routers that includes routers designed to provide the security, bandwidth, and availability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Postini Services
Small Business Subscription Postini
E-Mail Guard is Progent's affordable antispam and anti-virus managed service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other forms of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-based anti-spam and virus protection services that defuse email assaults before they are able to breach the network firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server platform, hardware type, or data center location.
Consulting Services Microsoft 365 PowerPoint Integration
Microsoft 365 OneNote Integration Consultant Services
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of client productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of product bundles intended for markets from individuals and households to enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that transparently integrate on-premises and cloud resources.
24x7 Network Security Audit Barracuda Networks
Barracuda Networks F1000B Series Firewalls Intrusion Detection
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection along with centrally managed and monitored services across your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to be your go-to source for network help, maintenance, training, and security expertise.
Online Help ProSight NinjaOne Windows Server Management
ProSight NinjaOne Windows Desktop Management Help and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of vital assets.
Ubiquiti UniFi Controller Technology Professional
Ubiquiti XG switch Engineer
Progent can provide quick access to the expertise of seasoned wireless specialists who can help you to assess the advantages of Ubiquiti UniFi wireless APs for your business and help you to plan, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position UniFi Wi-Fi access points for optimal signal coverage and throughput.
Service Desk Sharing Network Consultants
Shared Network Support Help Desk Online Support Services
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Android patch management Consult
Cisco switch patch management Specialist
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as alarms and robotics.
Windows Hyper-V 2016 Private Cloud Online Troubleshooting
Troubleshooting Windows Server Hyper-V 2016 PowerShell
Hyper-V 2016 incorporates key technologies first designed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT administration and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
Computer Engineer Failover Cluster Manager Windows Server 2012
Configuration Failover Clusters Windows Server 2012 R2
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to assess the advantages of utilizing Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Select Topic: