Campinas At Home Workforce Configuration Consulting Experts
Help Desk Call Center Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Campinas organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent can provide support services that go from on demand expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can help Campinas, São Paulo companies to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Support for Teleworkers
An emergency, organization-wide switchover to a teleworker business model, which could be the result of an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Support Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's nationwide team of online technical support experts along with enterprise-class trouble ticketing and follow-up technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial service requests to ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables at-home employees to track or revise the status of their current tickets, add details, and append screenshots or attachments. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with advanced issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service allows your business to supplement your current Help Desk team by sharing responsibilities for Call Desk services seamlessly between your in-house IT support organization and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collective support model utilizing the number one PSA platform for handling service requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Call Center Supplementation Services can help your business to provide world-class IT support to your teleworkers, visit Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Campinas, São Paulo company, phone
An index of content::
iPhone patch management Consultancy
Engineers Security patch management
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Project Excel Services Contract Programming Firm
24-7 Project 2010 Programming Company
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide range of cost-effective online consulting services based on proven best practices to help organizations of any size to get all the advantages of this powerful platform. Services offered by Progent include solution design, software configuration and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Urgent Consultants macOS Remote
macOS Troubleshooting Specialists
Progent provides nationwide remote phone support and consulting services for businesses that run Apple Mac environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows products. Progent's experts offer Apple macOS and Mac OS X clients a range of IT services such as desktop support, upgrading to the most recent edition of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote IT help provides optimum leverage for your information technology budget by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced remote access technology and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA premier security specialists to assist you with the most challenging system issues.
Ubiquiti UniFi WiFi AP Consultant
Ubiquiti UniFi WiFi AP Professional
Progent offers quick access to the expertise of veteran wireless consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and position Ubiquiti UniFi Wi-Fi access points for optimal coverage and throughput.
wireless IP phone integration Remote Consulting
2500 Wireless Controller Remote Troubleshooting
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Idaho Technical Support Group
Kentucky Network Architect
If your organization does not need emergency remote help but you think you will need assistance with your information system in the near future, you can save time and money and guarantee that the right expertise will be available when you need it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Wireless Access Point Support Outsourcing
24-Hour iPhone Integration Configuration
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to configure, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Information Technology Outsource Cisco Network Management
Small Office IT Consulting Network Management
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management utilities alongside a variety of specialized third-party products to build a comprehensive network management strategy to keep your environment operating reliably, fully utilize limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to add or repurpose network resources sensibly and affordably as your company evolves.
Exchange Server 2003 Remote Troubleshooting
Online Support Services Microsoft Exchange Upgrade
Progent's Microsoft Certified engineers offer expert support for major implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or upgrades and can provide local technicians to help enterprises with deployments of Exchange Server in the or any area covered by Progent's engineers.
Help Desk Management Services Specialist
Microsoft Certified Expert Support Desk Outsourcing Services IT Consultants
Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended specifically for small organizations who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Azure Planning Specialists
CCIE Expert Certified Microsoft Azure Backup Contract Programming Firm
Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.
Microsoft Azure cloud integration Contract Programming Firm
Azure migration Developer
Progent can help you with every phase of Microsoft Azure migration such as requirements definition, prerequisites evaluation, system design, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and debug firewall appliances and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based services.
Recruit Cisco Consultant Job Opening
Telecommuting Jobs Freelance Microsoft Consultant
If you are an information technology consultant with technical support expertise, teaming with Progent and helping Progent's customers will enhance your skills through interaction with Progent's staff of mutually supportive, world-class consulting experts. Progent's concentration on offering IT consulting and computer help to small and midsize companies will give you the chance to work in depth with decision makers and add significantly to the growth of dynamic companies. Also, Our virtual office network offers the most advanced tools for remote service and wireless connectivity to help you to come up with speedy solutions when you troubleshoot business-critical problems.
Hyper-V Security Help and Support
ProSight ESP Endpoint Protection Services On-site Technical Support
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Jabber Migration Support
CCDP Certified Jabber IM and Presence Service IT Consultant
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for the products, technologies and services that make up building a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Network Consultant Exchange Server 2003 Upgrade
Exchange 2003 Upgrade Support
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Professional Phobos ransomware recovery
Consulting Avaddon ransomware recovery
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
QTS/Heracles Colocation Center Consulting Services
QTS Sacramento Internet Data Center Consulting
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation facility or if your company is considering moving your main or disaster recovery system to Herakles/QTS, Progent offers a range of affordable consulting services such as colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management services, virtual server expertise, offsite monitoring, centralized network administration, software programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
SMS Migration Help and Support
Systems Management Server Support and Integration
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage handheld computers and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, processes and IT products to keep your IT network safe.
Exchange Migration Consulting Services
Microsoft Exchange 2010 Migration Technology Professional
Progent offers expert support for each phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, system verification at customer site or at Progent's test lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's IT group and end users.
ProSight Virtual Machine Hosting Engineer
Top Ranked Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Part-Time CIO Configuration
CIO Remote Support
Progent offers the part-time or temporary services of a seasoned Chief Information Officer who can offer a broad perspective to help your company select and support network solutions to match your current needs and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer financial leverage to companies trying to optimize the benefits from their IT investment but who are unable or unwilling to add one more high-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad range and business software, Progent is in a unique situation to provide unbiased advice as well as expert technical support for creating information solutions that match the particular requirements of your organization.
Wi-Fi Network Technology Consulting
Top Wireless LAN Online Support Services
Progent can show you how to plan, configure, manage, and troubleshoot an efficient Wireless LAN infrastructure, recommend sensible products, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete wireless network security strategy that is well aligned with the security plan for your overall corporate network.
Nation Wide Support Tech
New Hampshire Small Business Outsourcing IT
Progent’s Technical Response Center provides nationwide extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and online direct network access to isolate and repair technical problems quickly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your call for support within one hour.
Network Management outsourcing consultants Support Outsourcing
Small Business Network Management Outsourcing Consultancy
Progent's ProSight family of managed IT services are geared to offer organizations who maintain minimal in-house network support teams with affordable help from world-class management tools and consulting expertise. Benefits of the ProSight line of managed IT services include flat-rate IT management costs, automation of routine administrative processes, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, improved alignment of computer technology with business goals, access to veteran network consultants, and allowing management to focus on business instead of fast-evolving information technology.
Trainer Online Office Outlook
Online Microsoft 365 Training Professional
Progent provides live online instruction for an array of client apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the advantages of conventional physical classroom seminars, including instant interaction between clients and teachers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of many students. Offered to individuals or groups of any size, Progent's virtual instruction allows the trainer to conduct the class from a remote office while the students can be spread across a campus or across the the U.S. Live online instruction supports powerful learning aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specific subjects or longer in time and wider in coverage.
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