Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Campinas organization to select the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you over occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Campinas, São Paulo companies to with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
An emergency, organization-wide transition to a teleworker business model, which might be driven by an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services allow organizations to outsource or augment their Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Campinas, São Paulo company, phone