Dayton Work from Home Employees Solutions Support
Call Desk Solutions Consulting and Support Services
Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Dayton organization to pick the right tools and follow best practices in building and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent offers services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Dayton, Ohio organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, company-wide switchover to a teleworker business model, which might be motivated by an epidemic or as an element of a disaster recovery preparedness plan, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services utilize Progent's extensive team of online IT support specialists along with world-class ticketing and follow-up technology to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop support from help requests to ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their active tickets, enter information, and upload screen captures or attachments. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. For more information, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows your company to expand your current Help Desk team by splitting responsibilities for Call Center support transparently between your in-house IT support staff and Progent's extensive pool of PC support technicians and subject matter experts. Progent's shared Call Center service uses a collaborative support model utilizing the number one professional services automation (PSA) platform for handling service requests and trouble tickets, establishing ownership, tracking progress, and producing reports. For information about how Progent's Call Desk Augmentation Services can help your business to deliver best-in-class technical support to your at-home workforce, go to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Dayton, Ohio company, phone
An index of content::
Anti-Spam Information Technology Consulting
Postini Technical Support Services
Email Guard from Postini provides continually upgraded spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and virus defense service program. Progent’s certified email protection professionals can help you develop an email protection strategy that incorporates anti-spam and virus defense technologies and policies.
Cisco Router System Consulting
Information Technology Management Cisco Access Point
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
24-7 VMware VDR Backup Consultants
Top Ranked Cisco and Microsoft Certified Experts Time Machine Backup Technology Professional
Progent can provide economical remote access to IT engineers skilled in a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide help for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to install, upgrade, or troubleshoot data backup systems for a range of topologies including local, remote, cloud, or hybrid.
Microsoft Certified Expert Windows 7 Migration Network Installation
Windows 7 Security Computer Consulting
Progent's certified consultants offers offsite and onsite support services to assist your company to manage, maintain, and repair computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
ProSight Email Data Loss Protection Professionals
Biggest Specialist Email Predictive Sender Profiling
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
Compensation for Cisco Engineering Open Positions
Compensation for Computer Consultants Job
Progent's compensation model is built on contribution, so similar to working as a freelance consultant, your income is entirely tied to your generated revenue. Some of our support staff focus on quality of life and choose to work at an easy pace, utilizing our self-determined schedule to pursue personal enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and acquaintances. Other consultants use the opportunity to earn big dollars via hard effort and extended hours. Progent fully encourages either end of the spectrum and everything in the middle.
Fortinet 100 Series Firewalls Online Help
Fortinet 100 Series Firewalls Troubleshooting
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet security appliances to protect your IT assets at the network perimeter, within the data center, at branches, and at the cloud edge.
Support Outsourcing scom 2016 alerts
operations manage 2016 Online Help
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for key workloads by providing unified, cross-platform tracking of IT infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting team offers advanced online and onsite support to help organizations of all sizes to plan, implement, optimize, enhance and repair SCOM 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older releases or from other monitoring products, or integrate multiple monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Contract Network Consultants Open Positions
Cisco CCDA Contract Job Opportunities
If you are an information technology consultant with technical support experience, joining Progent and working for our customers will expand your skills via interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on providing IT consulting and computer help to small companies will offer you the opportunity to work closely with business leaders and add significantly to the success of exciting organizations. Also, Progent's virtual office environment offers the most advanced technology for remote service and wireless access to help you to deliver fast fixes when you take on business-critical problems.
24 Hour Network Consultants Outlook autodiscover
Top Rated Microsoft Experts Hybrid Configuration Wizard Remote Support
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email components to lower hardware costs and administrative hassle. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your small businesses to assess the benefits of Office 365 Exchange Online, design a solution that makes sense for your business needs and budget, implement a non-disruptive move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
Microsoft Dynamics CRM Technical Support
Immediate MSCRM On-site Support
Microsoft CRM helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service components enable employees to share information to help promote selling success and offer steady, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.
Private Cloud Integration Consulting
Private Cloud Solutions Services
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Great Plains Accounting Services
Engineer Dynamics GP Continuum
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that let you analyze your business more thoroughly, transforming raw information into valuable understanding of your business.
SCVMM 2016 and VMware Configuration
SCVMM 2016 Load Balancing Support and Integration
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of VMM, develop processes for creating and deploying VMs and hosts, design fault-tolerant compute and storage clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.
Citrix XenDesktop desktop virtualization Services
desktop and application virtualization Engineer
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that maximizes the business value of your information system; configure XenDesktop software with your servers, user computers, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your IT staff to follow best practices to maintain your XenDesktop solution effectively.
Remote Support Remote Monitoring and Reporting
24 Hour Microsoft Expert Monitoring and Reporting Support Outsourcing
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
Akron Canton 24 Hour Microsoft Dynamics GP System Update Planning Specialist
Microsoft Dynamics GP System Migration Planning Consultancy Summit County Ohio, US
Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the platform's original release. Progent can provide high-level support for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, pilot, and implement an efficient upgrade from a an outdated version to the newest edition of Microsoft Dynamics GP.
Email Virus Fingerprint Specialists
ProSight Outbound Email Filtering Specialists
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Technical Support Services Windows Server 2019 Hybrid Integration
Windows Server 2019 Cybersecurity Remote Technical Support
Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Work from Home Collaboration Software IT Consulting
24/7 Remote Employees Collaboration Support and Integration
Progent can help small and medium-size companies to deploy collaboration applications to allow their remote workforce to benefit from productive interaction with colleagues and other stakeholders.
Power BI Contract Programming
Power Query Integration Firm
Progent offers remote and onsite expertise to help you with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence environment. Progent's management reporting experts can help you to maintain your existing BI system, assist you to migrate databases and applications from a discontinued reporting platform to a modern solution, and provide custom online mentoring to meet your individual needs. Progent’s business reporting consultants offer experience in all popular business intelligence reporting platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Programming Company Power BI Mobile Apps
Contract Programmer Power BI Integration
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud, or hybrid architecture to run Power BI.
Small Business Small Business IT Consulting Group
Small Business Computer Consulting Small Office
Progent is a leader in cost-effectively delivering enterprise-class IT support to small companies. Progent's achievement in addressing the IT support needs of the chronically underserved small company market is the combined outcome of key technical and operational breakthroughs that have removed a great deal of the conventional expenses out of managing IT service, added unprecedented professional expertise into the support mechanism, and dramatically streamlined the solution process.
Online Support Services Exchange 2003
Microsoft Expert Migration Exchange 2003 Server
Progent's Microsoft-certified engineers provide technical help and network consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, management, and troubleshooting services for Exchange Server 2003 include planning, installation, documentation, local and remote technical support, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.
Network Security Auditor MS SQL
MS SQL Cybersecurity Tech Services
Progent's Microsoft-certified SQL Server application programmers and database administrators offer online expertise to assist organizations of all sizes to create, manage, and troubleshoot applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer help with any element of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Support IP Telephony
CCIE Certified 7900 Series IP Phone Online Consulting
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
VMware vRealize Automation vRA Specialist
VMware Site Recovery Manager Testing Services
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for restoring services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager.
Support Services Teleworker Conferencing
Work from Home Teleconferencing Technology Consulting
Progent can assist small and mid-size organizations to deploy and troubleshoot video conferencing technology to enable their at-home workers to collaborate efficiently with colleagues and clients.
SQL Server 2019 Disaster Recovery Computer Consulting
Microsoft Certified SQL Server 2019 R Services Technology Consulting Services
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or on-premises contact with experts in system design and integration, software programming, SQL Server management, and network security.
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