Dayton At Home Workers Configuration Support
Help Desk Call Center Solutions Consulting
Expanding your remote workforce may have a significant impact on network architecture, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Dayton organization to pick the appropriate tools and follow best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Dayton, Ohio companies to with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A rapid, organization-wide switchover to a telecommuter business model, which could be activated by an epidemic or as a component of a disaster recovery plan, can overwhelm even a high-performing in-house Support Desk. Progent's Call Center services allow organizations to outsource or supplement their Help Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services utilize Progent's extensive team of online IT support experts along with enterprise-class ticketing and tracking technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 desktop support from initial help requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables teleworkers to check or revise the status of their current tickets, enter information, and upload screen captures or relevant files. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to expand your current Call Center organization by splitting responsibilities for Support Desk support transparently between your regular IT support personnel and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Support Desk service is based on a collective support model utilizing the leading professional services automation platform for handling service requests and ticketing, establishing responsibility, tracking progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can enable your business to deliver world-class desktop support to your from-home workers, refer to Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Dayton, Ohio business, phone
An index of content::
24 Hour Network Consultants Microsoft Server Virtualization
Microsoft Server Virtualization Computer Consultant
Microsoft Virtual Server, hosted on the Windows Server platform and powered by software first produced by Connectix, provides the power necessary to carry out hardware reduction, application migration, and server isolation tasks via virtualization technology in an enterprise-class IT network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, upgrading from legacy line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can help your company to assess and integrate Microsoft Virtual Server.
Engineer System Center MOM
Microsoft Operations Manager Network Consulting
Remote 24x7 monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a degree of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to assist your company to detect and resolve a an array of network issues before they can impact your business.
Specialists Signature-based Virus Protection
Technical Support ProSight Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Technology Consulting Hawaii
24/7 Cisco and Microsoft Arkansas Phone Support
Progent's National Support Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service experts provide phone support and remote direct computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.
Top Small Business Managed IT services Professionals
Small Business Network Management Outsourcing Professional
Progent's ProSight family of managed services are designed to offer organizations who maintain minimal in-house network support teams with affordable help from world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed services include fixed IT management expenses, automation of routine management processes, ongoing absorption of new information technology, smooth migration from legacy technology to current solutions, improved fit between information technology with business objectives, guidance from seasoned IT experts, and allowing management to focus on business rather than ever-changing network technology.
Engineers Email Black Lists
ProSight Email Guard AES Encryption Consultancy
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Top Quality Expertise for IT Service Firms Integration Services
Consultants Consulting for Service Firms
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own service brand as a seamless arm of your network services team.
CISSP Certified Security Developer Firm Microsoft Azure Storage
Biggest Azure Disaster Recovery Consulting
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
High Availability Data Center Troubleshooting
Remote Troubleshooting Non-stop Data Centers
Progent's Data Center engineers can show you how to select high availability data centers that meet the specific requirements of your company. Fault tolerant co-location sites are particularly appealing to small companies because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for the majority of small organizations. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
ACHDS Small Business Computer Consulting Group
Red Hat Certified Technician (RHCT) System Support
Progent offers clients the services of engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that customers deserve to be sure that their IT support providers have formal training plus extensive real-world experience so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials like the CCIE brings privileges for significantly superior vendor support than is available to uncertified service providers, enabling Progent to deliver clients a higher level of computer service. In addition, recognized certifications such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory demands by using the services of accredited industry professionals.
Bandwidth Throttling Test Lab Consultancy
Top Ranked Capacity Planning Test Lab Professional
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate in-house resources to configure proper test systems, the lab cuts capital outlay and engineering risk and helps keep vital IT projects on schedule.
SonicWall NSA 6650 Firewall Security Audit Services
SonicWall TZ350 Firewall Audit
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your business processes.
iPhone and Windows Server integration Specialist
iPhone LDAP Professional
Progent offers cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your information system.
Microsoft Exchange 2000 Online Troubleshooting
Exchange 2000 Server Online Troubleshooting
Progent is one of the most expert information technology support firms for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for typical scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Top 802.11ax Planning Support and Setup
Consultants Wireless Network
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to integrate, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Windows 10 ADK Engineer
Windows 10 Specialist
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing consulting support.
Emergency Microsoft Lync Presence Specialists
Lync Server 2013 and Active Directory Specialists
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that supports a BYOD computing style with instant messaging, presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Microsoft 365 apps including Outlook and PowerPoint.
Hornetsecurity Altaro M365 OneDrive Backup Online Help
Online Support Hornetsecurity Altaro M365 SharePoint Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
CallManager Online Help
Unified CM Professionals
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, functions as the center of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and budget-friendly online and onsite expertise to assist businesses of any size to create and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent can help with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Amazon Marketplace Web Service Developer Firm
Programming Company Amazon Marketplace Web Service development training
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Microsoft Expert Phone Support Small Business IT Consultant
Small Office Server Support Massachusetts
Progent's National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified experts as required.
Microsoft Windows Server Essentials Consult
Consultant Services Windows Server Essentials Hyper-V
Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can provide full-service project management support to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Aten IP9001 Professional
Remote Server Management Cards Consultant
Remote server management cards offer IT administrators full control of a server without the requirement for a personal presence. Using these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a high-availability business network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical support. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
SCCM 2016 Upgrade Technology Consulting Services
SCCM 2016 MDM Help and Support
Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Installation support Microsoft Project Server 2010
24-Hour Consultant Project Server Time Reporting
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and debugging all versions of Project Server and can provide a broad range of affordable remote support services based on proven best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Services offered by Progent include system planning, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Midsize Office Consulting Services
Small-Medium Business IT Consulting
Progent provides network support for medium size companies with 100 to 250 network users. The medium size company or work group has typically been an underserved segment of the market for IT support expertise. The cost structures and service access models of large third-party support organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an IT network whose advanced technology and sophistication are frequently similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly reduces the network support expenses of an SMB while offering the mid-size organization with enterprise-level service from certified, world-class consultants knowledgeable in a wide range of midsized business technologies. If your medium size company or small business is searching for the quality of network support appropriate by a medium size organization without budgeting big-company prices, contact Progent.
MSP360 Managed Backup On-site Technical Support
MSP360 Server Backup Computer Consultant
Progent's data protection experts can help you to design, implement and troubleshoot a backup plan based on MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical machines, supports all popular public clouds, and allows you to build a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned users, and malware assaults such as ransomware.
Remote Support Services Forefront Threat Management Gateway
Threat Management Gateway Technology Consulting
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server and provides a easily administered web gateway that delivers a one-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
At Home Workforce VoIP Specialists
At Home Workers VoIP Integration Support
Progent can help small and mid-size companies to deploy VoIP solutions to provide their telecommuters the benefit of seamless extensions of the company phone infrastructure.
Freelance Cisco Consulting Job Openings
Network Professional Contractor
If you are a network consultant with technical support expertise, teaming with Progent and helping Progent's customers will enhance your skills via interaction with our team of mutually supportive, high-output consulting experts. Progent's focus on providing IT consulting and computer support to small businesses will offer you the chance to consult closely with decision makers and contribute significantly to the growth of dynamic organizations. In addition, Our virtual office environment offers state-of-the-art tools for off-site support and wireless connectivity to help you to deliver speedy fixes when you take on mission-critical problems.
Private Clouds for Small Businesses Consult
Technology Professional Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.
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