Irvine Remote Workers Integration Advisor
Call Desk Augmentation and Outsourcing Consulting Experts
Enlarging your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Irvine organization to pick the right tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Irvine, California businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, data security, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A sudden, enterprise-wide changeover to a from-home workforce, which might be activated by a pandemic or as an element of a business continuity preparedness plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk services allow businesses to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services leverage Progent's nationwide network of online technical support specialists along with enterprise-class trouble ticketing and follow-up software to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop technical support from help requests to ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or revise the status of their current tickets, add details, and append screenshots and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows you to supplement your current Help Desk organization by sharing responsibilities for Help Desk Call Center support transparently between your regular support personnel and Progent's extensive roster of PC support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collective support model based on the leading PSA platform for managing help requests and ticketing, assigning ownership, monitoring progress, and producing management reports. For details about how Progent's Help Desk Call Center Supplementation Services can help your business to deliver world-class desktop support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Irvine, California business, phone
An index of content::
Immediate Small Offices Tech Consultants
Small Office Migration Companies
Progent delivers the help of Microsoft and Cisco-Certified network support experts to show customers economical ways to help organizations maximize the value of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's expert consultants can assist you to improve your information system's e-mail architecture, protection, availability, performance, and network management.
High Availability Data Centers Consulting
High-Availability Data Center Remote Support
Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the particular requirements of your business. Fault tolerant collocation sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small organizations. Progent can help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a full array of engineering and support services.
24 Hour Microsoft SQL Server 2017 IT Consulting
Top Quality Professionals SQL Server 2017 Always Encrypted
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to design and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
Microsoft and Cisco Certified Expert Development Amazon MWS
Amazon Marketplace Web Service integration Developer
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Urgent Sun Solaris Consultant Services
On-site Technical Support Solaris
If your company computer system mixes Solaris platforms with MS Windows, Progent can help you to integrate your servers into a unified network that permits all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior performance, and strong protection. Progent's Sun Solaris and Microsoft Windows integration assistance services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Contact Center support.
24-Hour Consultants Remote Data Backup and Restore Services
Offsite Automated Backup Services Consultants
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical files, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical data.
CISSP Certified Cybersecurity Engineers
Top Quality Consultant CISSP Certified Cybersecurity Analyst
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can help create efficient security systems that guard a small office from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.
Offsite Workers Endpoint Security Online Support Services
Largest Remote Workforce Endpoint Security Network Consultant
Progent can help small and medium-size businesses to set up security defense solutions and provide response services to support offsite workers.
Migration Consulting Microsoft Exchange 2010
Microsoft and Cisco Certified Spam Filtering Outsourcing Company
Progent's Microsoft-certified professionals have more than a decade of background delivering messaging support for customers ranging from small businesses to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange consulting services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.
IT Consultant System Center 2016 and Windows 10 Integration
IT Consultant SCSM 2016
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network service packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and productivity.
Security Penetration Testing Network Consultant
Cybersecurity Pen Testing Security Organization
Stealth penetration testing is a key part of any overall IT system security strategy. Progent’s security experts can perform extensive penetration tests without the knowledge of your organization's in-house IT resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event history monitoring are correctly configured and actively observed.
CRISC Certified Network Risk and Information Systems Control Architect Consultancy
CRISC Certified Risk and Information Systems Control Auditor Professionals
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Private Clouds for Small Businesses Professional
Technology Professional Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are built upon proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.
Phone Support Microsoft
Microsoft Windows Software Security Consultant
Progent’s IT outsourcing services provide budget-friendly network consulting for small companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network support expenses to grow in a more linear and controlled fashion than is possible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust system architecture for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Award Winning Microsoft Teams PSTN Gateway Consult
Support Outsourcing Microsoft Teams Migration
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Dynamics GP Great Plains Software Online Support Services
Remote Dynamics GP Software Support and Setup
Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Google Cloud Anthos Consulting Services
Google Cloud solutions Consult
Progent can provide affordable online and onsite support to help businesses to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Consultants Windows Server Essentials Live Migration
Emergency Windows Server Essentials Disaster Recovery Engineers
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to Essentials and adopting a hybrid on-premises/cloud design for your computing environment. Progent can provide comprehensive project management so you can plan and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
Windows and UNIX Consultant
Windows and UNIX Specialists
Progent's UNIX platform support services provide small businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you an easy one-stop source to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Sun Solaris Security Organizations
Security Consultancy Solaris
If your company has a Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-premier security specialists can assist your entire organization in a broad array of security areas such as security administration procedures, security architecture and models, connection management systems and methodology, software development security, business processes security, physical security, communications, network and Internet security, and workplace recovery planning. CISM and ISSAP define the core competencies and worldwide standards of knowledge that network security professionals are required to possess. These certification provide executive management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to offer effective security management and consulting services.
Microsoft Windows 2000 Consulting
Windows 2000 Support Services
Progent's certified Windows Server 2000 experts can provide network support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server configuration, update, and troubleshooting offerings include network planning, installation, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Consulting Services Citrix Server Management
XenServer Virtualization Consultancy
Progent's Citrix-accredited consultants can assist you to understand the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize consolidation, responsiveness, protection, availability, and disaster recovery.
wireless IP phones and Cisco Unified Communications Manager Specialists
wireless IP phone integration IT Consultant
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are mobile within campus, hospitality, retail or other venues where management requires user endpoints that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous key pieces of your wireless environment including access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's certified consultants offer online and onsite assistance to help you create and administer a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
NetDocuments Document Management System Professionals
Consulting Services NetDocs Training
NetDocuments (NetDocs) is a leading cloud-based document management system designed for law practices. Progent can provide remote guidance from NetDocuments consultants who can assist legal departments and law firms to plan, configure, manage, optimize, or debug a document management system environment based on NetDocs.
Automatic Failover Engineers
Fault-tolerant Interoffice Connections Network Consultant
Progent’s non-stop interoffice connectivity and 24x7 system infrastructure professionals can help small organizations achieve non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice networking.
iPhone and SQL Server integration Integration
iPad integration Remote Consulting
Progent can provide affordable online consulting to assist your business to plan, configure, and fix any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT system.
Top System Center 2016 and NetApp Integration Network Consulting
System Center 2016 Amazon AWS Integration Information Technology Consulting
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier network support professionals. With Progent's economically priced IT support packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class availability, security, and productivity.
ProSight Remote Infrastructure Management IT Consulting
Urgent Network Troubleshooting Configuration
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding devices that need important software patches, or isolating performance bottlenecks.
SQL Server 2014 and Windows Server 2012 R2 Online Support
After Hours SQL Server 2014 Reporting Services Technical Support Services
Microsoft SQL Server 2014 includes significant enhancements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as planning, deployment, management, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Wi-Fi Technical Support
Integration Support Wireless LAN
Progent can help you design, deploy, manage, and repair a viable Wireless LAN architecture, select sensible technology, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a complete 802.11ac wireless system security strategy that is well aligned with the security plan for your overall business network.
ProSight Email Security Gateway Consulting
Professionals Email Bayesian Analysis
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Support Double-Take Software Backup
Double-Take Backup Consultant
DoubleTake/Carbonite Software publishes a family of tools intended to provide small businesses a range of affordable alternatives for replicating and recovering business-critical applications including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost.
Windows Server 2019 Virtual Machine Online Technical Support
24 Hour Microsoft Windows Server 2019 IT Services
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Select Topic: