Irvine Offsite Workforce Integration Advisor
Help Desk Call Center Solutions Consulting and Support Services
Expanding your at-home workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Irvine company to pick the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services ranging from as-needed expertise for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Irvine, California companies to succeed with any facet of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide changeover to a teleworker workforce, which might be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of remote technical support specialists along with enterprise-class ticketing and tracking software to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop support from initial help requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to track or revise the status of their current tickets, add details, and upload screen captures or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Augmentation Service enables you to expand your existing Call Center team by splitting responsibilities for Help Desk services seamlessly between your in-house IT support organization and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service uses a co-sourcing support solution utilizing the leading PSA platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. For information about how Progent's Help Desk Supplementation Services can enable your company to deliver world-class IT support to your telecommuters, refer to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Irvine, California company, call
An index of content::
Cybersecurity Pen Testing Cybersecurity Team
PEN Testing Firewall Network Install
Stealth penetration checking is an important part of any overall IT system security plan. Progent's security professionals can run extensive penetration tests without the knowledge of your company's in-house network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
Data Protection Manager 2016 RCT Online Consulting
SCDPM 2016 Compliance Support and Help
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for key workloads like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite support and can deliver occasional expertise to resolve challenging issues or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 deployment on time and within your budget.
Cisco Network Management Consultancies
Cisco Cloud Network Management Small Business Computer Consulting
Progent's Cisco-Certified network management consultants can assist you to use Cisco's management utilities along with a variety of powerful third-party products to create a comprehensive network management solution to keep your network running smoothly, fully utilize limited resources, protect your data, recover quickly from hardware breakdown or malicious attacks, and enable you to expand or repurpose valuable resources intelligently and affordably as your company grows.
Specialists Microsoft 365 Android Integration
Microsoft 365 Teams Integration Online Consulting
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Co-managed Heldesk Computer Consulting
Shared Support Desk Remote Technical Support
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Top Ranked SCCM Application Management Support Services
Configuration Manager Technology Consulting Services
Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Xamarin Contract Development
ASP.NET Contract Programming
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Computer Engineer SQL Server 2014 Cluster Shared Volumes
SQL Server 2014 Azure Backup Support and Setup
Microsoft SQL Server 2014 incorporates significant improvements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services including system design, deployment, administration, troubleshooting, and application development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Ekahau Sidekick Wi-Fi Network Design Configuration
Immediate Ekahau Sidekick Wi-Fi Network Design Professional
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Emergency MCSE Expert Certified Business Analytics Programming Firm
Visual Basic Programming
Progent's team of expert software programmers, relational database architects, and program management consultants can help enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering database architects and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can assist businesses to create, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.
SCCM 2016 Mobile Device Management Online Consulting
SCCM 2016 Asset Management Online Support
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables safe self service, and offers a common point of control for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Online Technical Support Microsoft Exchange 2000
Online Technical Support Exchange Server 2000
Progent is one of the most experienced IT support companies for integrating email systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
Small-Medium Business Support Outsourcing Services
Microsoft Experts Mid-sized Office Security Consulting
Progent offers network services for medium size businesses with 100 to 250 system users. The mid-size company or work group has typically been an underserved part of the market for network support expertise. The overhead and support access models of large third-party service firms make them too expensive for the ordinary small company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose advanced technology and capability are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive server monitoring, significantly lowers the IT support costs of an SMB while providing the small organization with big-company service from professional, IT experts knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is searching for levels of IT support appropriate for a medium size organization without budgeting enterprise prices, contact Progent.
Immediate Cisco Content Distribution Manager Remote Support Services
High-Availability Load Balancing Technology Consulting
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Capacity Planning Test Lab Technology Professional
Project Management Test Lab Engineers
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
ISA Server Consultancy
ISA Server Professionals
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and manageability that your business needs.
Non-stop Internet Access Remote Troubleshooting
Award Winning Consultant Services Redundant Internet
Progent's Cisco-certified IT professionals can show you how to design an affordable, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide array of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to help you utilize the latest techniques for high availability Internet connectivity to build an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
Windows Server 2019 Clusters Sets Remote Support
Remote Windows Server 2019 and SCOM Online Troubleshooting
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
SentinelOne Virus Rollback Specialists
Technology Professional SentinelOne Extended Detection and Response
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR).
24/7 Flexential Tampa Data Center Professionals
Flexential Data Center Consultant
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover planning consultants. Progent can also help you to plan and execute a move to the Flexential facility with services such as planning solution architecture, specifying hardware, system setup and validation, debugging, setting up remote network management, and educating your IT staff.
Call Desk for at Home Workforce Remote Troubleshooting
Telecommuter Services Online Support Services
File summary_Work-from-Home-Support-Experts.htm.asp does not exist
Online Support Services SharePoint 2016
SharePoint 2016 Hybrid Remote Consulting
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite consulting expertise, application development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
On-site Support SQL Server 2012 Reporting Services
Remote Technical Support PowerPivot for Excel
Progent can provide the expertise of certified consultants and seasoned software programmers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and certified data security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Lync Server 2013 Edge Server Pool Consultancy
Lync Server 2013 and iPhone Professional
Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
System Center 2016 Migration IT Consultant
On-site Technical Support SCSM 2016
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and fixing SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Top Network Consultant SQL Server 2017 Analysis Services
SQL Server 2017 Network Engineer
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out a smooth upgrade from your existing SQL Server deployment to SQL Server 2017.
Online Technical Support ProSight Server and Endpoint Management
24 Hour Remote Server Monitoring Technical Support Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so that any potential issues can be addressed before they can impact productivity.
Cisco ASA and VMware Online Consulting
Cisco PIX to ASA upgrade Online Support
Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Juniper Junos J-Web Security Consultants
Juniper Junos Network and Security Manager Consulting Services
Progent's Juniper Networks-authorized network engineer can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade smoothly from outdated devices to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that include a combination of Juniper's OS platforms.
24-7 Professional Microsoft Exchange Upgrade
After Hours Exchange Server 2003 Upgrade Remote Support
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Emergency Amazon Marketplace Web Service development Design Firms
Cisco and Microsoft Development Group Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Teams Engineer
Microsoft Teams AAD Connect Professional
File summary_Microsoft-Teams-Consulting-Experts.asp does not exist
24x7x365 SharePoint Designer 2010 Remote Consulting
Engineer SharePoint Business Connectivity Services
Progent's Microsoft consultants can provide cost-effective online technical support and development services to help you to plan, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
24-Hour Juniper SRX220 Router Testing
Technology Consulting Services Juniper SRX2300 Firewall
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Juniper SA2500 SSL VPN Network Security Auditing
Audit Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Select Topic: