Irvine Telecommuters Solutions Consultants
Help Desk Solutions Consultants
Enlarging your remote workforce can have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Irvine organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Irvine, California companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.
Help Desk Services for At-Home Workers
A rapid, company-wide switchover to a telecommuter workforce, which might be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center services utilize Progent's extensive network of remote technical support specialists combined with world-class ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop support from initial service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their current tickets, enter information, and append screenshots or attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. For details, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Supplemental Service enables you to expand your existing Call Center staff by sharing responsibilities for Help Desk Call Center support services transparently between your regular support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collaborative support solution based on the number one professional services automation (PSA) tool for handling service requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to provide best-in-class IT support to your from-home workers, refer to Progent's Help Desk augmentation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Irvine, California organization, call
An index of content::
Exchange 2013 Performance Tuning Technology Consulting
Technology Consulting Services Exchange 2013 SharePoint integration
Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact vital areas including ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
Largest Server Management Consultants
Server Management Technology Professional
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of hardware and faster ROI, more efficient utilization of servers, simplified operations, enhanced system uptime, and easier manageability. Common uses for virtual machines are hardware consolidation, low-cost hosts for line-of-business legacy software based on outdated operating systems, and affordable isolation of software development or pilot testing environments from production systems.
Consultant Lync Server 2013 conference bridges
Lync Server 2013 and iPhone Consultant Services
Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web conferencing with application sharing, as well as IP and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's certified Lync 2013 experts and network integrators can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT staff and users. Progent offers expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
24/7/365 Mandrake Linux Professionals
Gentoo Linux Specialist
Progent's Linux consulting experts offer small and mid-size companies and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience provides you with an easy single source to show you how to build and manage a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Professional scom 2016 Azure integration
microsoft operations manager 2016 Technology Consulting Services
System Center 2016 Operations Manager helps to ensure top performance and dependable availability for critical applications by providing unified, cross-platform tracking of IT resources installed throughout local systems and private and public clouds. Progent's consulting team offers world-class online and onsite expertise to help businesses of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Dharma ransomware hot line Consulting
Netwalker ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Flexential Colocation Center Engineer
Top Rated Flexential Tampa Internet Data Center Consulting Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover preparedness experts. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services such as planning system architecture, recommending hardware components, system configuration and testing, troubleshooting, streamlining remote network management, and educating your network support team.
Cisco and Microsoft Database Administration Engineer
Microsoft Expert Excel VBA Development Companies
Progent's team of expert software programmers, relational database architects, and program managers can help enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering database designers and programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other applications like SQL Server and Office Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can assist clients to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Consultants Ransomware Protection
24x7 Network Management Outsourcing Consultants
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have minimal internal network administration and support teams with low-cost help from enterprise-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include flat-rate network management expenses, smart automation of routine management processes, continual absorption of new technology, graceful transition from legacy technology to up-to-date solutions, improved fit between computer technology with business objectives, access to seasoned IT experts, and allowing management to focus on business issues instead of fast-evolving computer technology.
PEN Testing Security Consultancy
Penetration Testing Security Audit Services
Stealth penetration testing is an important part of any comprehensive network security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's in-house IT staff. Stealth penetration testing shows whether existing security defense systems such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
Signature-based Virus Protection Technical Support Services
Signature-matching Virus Protection Consulting Services
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
64-bit Migration Engineer
IT Consultants 64-bit Server
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you intend to keep as well as the new 64-bit versions of applications you wish to install.
Helpdesk for Telecommuters Information Technology Consulting
Computer Consulting At Home Workforce
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Shared Computer Support Help Desk On-site Technical Support
Extended Support Desk Technology Consulting Services
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Microsoft Certified .NET Raspberry Pi Integration Companies
Reports .NET iOS
If you want to revamp your corporate web site, build internal websites for purposes such as HR or employee education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's consultants can also show you how to design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web solutions.
System Center Operations Manager Computer Consultants
Microsoft Experts MOM 2007 Information Technology Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing SCOM environments and can provide organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Job Opportunities Remote Support Network Engineer
24 Hour Work from home Cisco Engineering Contract Job Opportunities
Progent's work environment will allow you to become a more capable consulting professional by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting talent for you to operate with, offering a state-of-the-art system architecture, using specialized software utilities to deliver the highest quality of service, and by optimizing proven business structures for attracting and maintaining customers.
Specialists Blackberry
BlackBerry BES Online Help
Progent can provide the expertise of BlackBerry-premier engineers who can assist small companies to design, manage, and repair BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size companies an efficient solution for incorporating BlackBerry technology seamlessly into their IT system.
Windows Server 2022 Hybrid Configuration Network Engineer
Windows Server 2022 Storage Replica IT Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Internet Carrier Selection Professionals
Consultancy ADSL2+
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent include evaluation of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
WiFi 6/6E Solutions Consultants
Professionals WiFi 6/6E Optimization
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend appropriate hardware and software, and integrate access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a complete wireless system security plan that is well aligned with the security strategy for your overall corporate network.
Mac Security Network Consulting
Apple Macintosh Security Audits Technical Support
Progent's CISM-certified security consultants can help you safeguard your Mac network through professional services including performing security tests, clean up after virus and worm penetrations, configuring firewalls, implementing safe off-site and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the specific objectives of your business information system.
Exchange 2016 DAG Services
Microsoft Exchange 2016 Support and Integration
Progent can help you in all phases of your upgrade to Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Top Quality Data Center Help and Support
Colo Configuration
Progent's colocation center IT services are designed for companies with equipment housed at IDCs or data center co-location hosting facilities and in need of timely on-premises help at the colo site plus remote support from Microsoft and Cisco Premier experts. Progent provides a complete array of data center and IDC and colocation support services including network topology evaluation, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and deployment of high availability configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage clustering systems.
Help and Support Cisco Firesight Management
Cisco Firepower Firewalls Network Consulting
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, administer and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Computer Engineer
Specialists Catalyst Wi-Fi 6 AP Planning
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
7800 Series IP Phone Consultant
24x7x365 Cisco VoIP phones Single Number Reach Consultant Services
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Online Support Virtual Help Desk
Extended Service Desk Outsourcing
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Consultants Ryuk ransomware cleanup
Specialist ransomware rebuild
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
SentinelOne Ransomware Rollback Consulting Services
SentinelOne Singularity Complete Integration Consulting
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
Consulting Organization Network Management Soultions
Network Specialist Cisco Hybrid Network Management Solutions
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management utilities alongside a variety of specialized third-party applications to create a comprehensive network management strategy in order to keep your network operating smoothly, fully utilize limited resources, guard your data, recover rapidly from hardware breakdown or deliberate assaults, and allow you to add or reassign network resources intelligently and economically as your company evolves.
Specialists Windows Server 2016 Cluster Operating System Rolling Upgrade
Windows Server 2016 Hybrid Configuration Technical Support Services
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Microsoft SQL Server 2008 Integration Support
SQL Server Business Intelligence Consulting
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the speedy development of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Live Communications Server Network Consulting
Microsoft LCS Server Instant Messaging Technology Consulting
MS Office Communications Server provides IM and presence as part of an extensible, world-class package featuring advanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection. MS Office Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your IT system
Cybersecurity Organizations Palo Alto Networks PA-Series Firewalls
Palo Alto Networks PA-7000 Series Firewalls Protection
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that extends across your on-premises and cloud resources and protects all users at any location with any endpoint device.
Windows Server 2008 DirectAccess Network Engineer
Best Windows Server 2008 R2 IT Consulting
Windows Server 2008 R2 features outstanding levels of performance, protection, availability, scalability, and flexibility that improve output of local, remote, and mobile workers. Progent's network professionals can deliver affordable remote engineering, technical support, and training services to help you to design, execute, and manage Windows Server 2008 R2 in order to add substantial strategic value to your network.
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