Enlarging your remote workforce can have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Irvine organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Irvine, California companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.
Help Desk Services for At-Home Workers
A rapid, company-wide switchover to a telecommuter workforce, which might be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Irvine, California organization, call