Irvine At Home Workforce Integration Consulting Company
Help Desk Augmentation and Outsourcing Consulting and Support Services
Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Irvine organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Irvine, California businesses to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
A sudden, organization-wide switchover to a from-home workforce, which could be driven by a pandemic or as part of a disaster recovery preparedness plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of remote technical support specialists combined with enterprise-class ticketing and tracking technology to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 PC support from help requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or revise their active trouble tickets, add details, and upload screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with complex issues. To learn more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service enables you to supplement your current Help Desk Call Center staff by splitting delivery of Support Desk services transparently between your in-house IT support staff and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's co-managed Help Desk service uses a collaborative support model based on the number one professional services automation (PSA) tool for handling service requests and ticketing, assigning ownership, monitoring progress, and producing reports. To learn how Progent's Help Desk Supplementation Services can enable your business to provide best-in-class technical support to your teleworkers, see Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Irvine, California business, phone
An index of content::
Outsourcing Windows Server 2019 and SCOM
Windows Server 2019 Windows Admin Center On-site Support
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
24/7 Dharma ransomware recovery Specialists
DopplePaymer ransomware recovery Specialists
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Microsoft Solutions Framework Project Methodology Remote Troubleshooting
Open Now Access to External Support Databases Computer Networking
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, in the trenches of network service, executing a wide variety of IT projects for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using computer knowledge to repair actual IT problems efficiently.
24-Hour VMware Workspace ONE Endpoint Management Small Business Computer Consulting Group
Computer Consultancy Services Intune Mobile Device Managemnet
Progent's network engineers can help your company to streamline desktop PC update and patch deployment by delivering support for administration platforms that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Top Rated Small Medium Business Troubleshooters
Midsize Business Implementation Services
Progent provides IT support for medium size businesses who have 100 to 250 network clients. The medium size company or office has typically been an underserved part of the market for IT support services. The cost structures and support access practices of major third-party service firms make them too costly for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information system whose advanced technology and capability are frequently comparable to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the network support costs of an SMB while providing the mid-size organization with big-company support from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT help needed for a medium size organization without budgeting enterprise costs, you need Progent.
SQL Server 2014 Reporting Services Computer Engineer
SQL Server 2014 Disaster Recovery Computer Consultants
SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include system design, configuration, administration, troubleshooting, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Cisco PIX Firewall Migration Computer Consultant
Cisco Firewalls Support Outsourcing
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls following leading practices.
Microsoft Certified Partner Programming Firms Macola
QuickBooks Pro Support and Setup
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, robust server and communications foundation to support your ERP, MRP and accounting applications.
Non-stop Load Balancing Network Engineer
Network Load Balance Consultant
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
On-site Technical Support Hornetsecurity Altaro VM Backup Local
Altaro VM Backup Planning Consultant Services
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and for vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Freelance Jobs Cisco CCIE
Recruiter Microsoft Consultant Contractor Job
Progent is seeking to hire full-time, results-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited system consultants with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security certification; and high-end network architecture consultants with experience in mobile access, wireless networking, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also is looking for employees to join Progent's staff of helpdesk service specialists and off-site troubleshooting experts. Also, Progent is looking for talented administrators able to operate productively in our fast-paced, virtual office environment.
Ubiquiti Wi-Fi access point Integration
IT Consultant Smartphone
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Office Excel for Mac Education
Microsoft PowerPoint for Mac Education
Progent can provide one-on-one education designed for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for Mac application software.
ProSight Private Cloud Hosting Services Consulting Services
ProSight Hosting for Virtual Servers Consultant
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in a solution that delivers the maximum degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization platforms that allow small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Wi-Fi 6 LAN controller Information Technology Consulting
2500 Wireless Controller Technical Consultant
Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by identifying threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
Microsoft ISA 2004 Server Technical Support Services
After Hours ISA Server Consultant Services
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Hornetsecurity Altaro M365 Teams Chat Backup Network Consulting
Hornetsecurity Altaro M365 Teams Chat Backup Online Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Top Rated Cisco and Microsoft Certified Expert Virtual Call Desk Economics Configuration
After Hours Co-managed Helpdesk Costs Computer Consultants
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help businesses to save money and improve productivity.
Call Desk for at Home Workforce Support Services
Outsourcing Helpdesk for Remote Workforce
Progent has 20 years of experience helping small and medium-size companies to plan, deploy, tune, manage, and debug computer networks that support teleworkers.
Microsoft Expert Engineer MS SQL Server
Protecting MS SQL
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts and information workers, reducing the complexity of designing, deploying, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Cisco GTP/GPRS Configuration
Support and Integration ASA 5550 Firewall
Progent's Cisco certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
At Home Employees Collaboration Online Support
IT Consultant Offsite Employees Collaboration
Progent can help small and medium-size organizations to deploy collaborative technology to enable their telecommuters to engage in positive teamwork with fellow workers and clients.
Open Now Windows 2019 Hyper-V IT Consultants
24/7 Windows Server 2019 Cluster Operating System Rolling Upgrade Network Consulting
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Solaris with Windows Professional
Windows and Solaris Technology Consulting
If your business runs a UNIX or Linux network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a wide range of security topics such as security management practices, security design and strategies, access control products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of performance that information security managers are required to possess. These accreditations offer IT management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the background and theory to deliver world-class security management and engineering help.
Configuration Network Monitoring
Server Monitoring Remote Support Services
Even if your business has a small computer support staff and a modest technology budget, your information system can still feature the same high availability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the most recent system management software for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your vital business applications and servers up and running.
Microsoft Exchange Upgrade Information Technology Consulting
Microsoft Exchange Upgrade Integration Support
Progent is among the most expert information technology consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 for typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Security Penetration Testing Computer Security
Consulting Security Penetration Testing
Stealth penetration testing is an important part of any overall IT system security plan. Progent's security experts can perform extensive intrusion checks without the knowledge of your company's in-house IT resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event history monitoring are correctly configured and actively monitored.
ProSight password management system Professional
ProSight client credential management Specialist
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate as much as half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Failover Clustered Servers Specialists
Windows Failover Cluster Computer Engineer
The server cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically redesigned to simplify the deployment, setup, and administration of clusters that provide greater levels of network availability, protection, performance, and versatility. New or improved features include cluster Validation, easier setup and installation, improved cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum models, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help you assess the business benefits of failover clusters, design and implement a deployment, train your IT staff to administer your cluster environment, deliver ongoing consulting and support services, and produce and validate a workplace recovery procedure.
VMware Site Recovery Manager Compliance Professional
VMware vCloud Suite Professional
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Dynamics GP Upgrade Technology Professional
Microsoft Dynamics GP System Upgrade Planning Consult
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, customization, training, and troubleshooting services since the platform's original release. Progent offers in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out a cost-effective upgrade from a a legacy version of GP to the latest version of Microsoft Dynamics GP.
Windows 10 Management Engineer
Windows 10 Management Network Consulting
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and post-migration consulting support.
Largest SMS 2003 Upgrade Technical Support Services
SMS Server 2003 Migration Network Consulting
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important applications quickly and reliably to specified users, reduce software expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and hardware inventory.
Microsoft Entourage for Mac Training
Microsoft Outlook for Mac Classes
Progent offers onsite training designed for individuals who want to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
wi-fi controller Online Technical Support
Immediate CCDP Expert Certified Remote Troubleshooting 8540 wireless controller
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by reducing the effect of RF congestion, improving wireless availability with rapid auto-failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
ProSight Endpoint Protection Online Consulting
Computer Virus Forensics Information Technology Consulting
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoints and physical and virtual servers against recognized and new ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Helpdesk for Telecommuters IT Consultant
Integration Support Call Desk for at Home Workforce
Progent has 20 years of background assisting small and medium-size companies to plan, deploy, tune, manage, and debug information networks that incorporate an at-home workforce.
Exchange 2013 Management Professionals
IT Consultants Exchange 2013 Project Planning
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect key IT areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
After Hours Consultants ProSight IT Management Outsourcing
Small Business Network Management Services Specialists
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small in-house network administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include flat-rate network management expenses, smart automation of common administrative tasks, continual adoption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to veteran IT experts, and freeing up management to focus on business issues instead of ever-changing network technology.
Intune and Windows 8.1 Remote Technical Support
On-site Technical Support Intune Policy Settings
Progent's Microsoft-certified Intune consultants can help you to assess the strategic value of utilizing Intune for administering your web-facing mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help you to configure security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Intune deployment.
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