Irvine Work from Home Employees Integration Consulting Experts
Call Desk Augmentation and Outsourcing Consulting
Enlarging your telecommuter workforce may have a significant effect on network architecture, security, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Irvine company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you over occasional IT roadblocks to full project management to help you carry out business-critical tasks.
Progent's consultants can help Irvine, California organizations to with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A fast, enterprise-wide switchover to a telecommuter workforce, which could be motivated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of remote technical support experts combined with world-class ticketing and tracking software to offer an economical, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 PC support from help requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to monitor or revise their current trouble tickets, enter information, and upload screenshots or attachments. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service allows your business to expand your current Support Desk staff by sharing delivery of Call Center support seamlessly between your in-house IT support organization and Progent's extensive team of desktop support engineers and subject matter experts. Progent's shared Call Desk service is based on a collective support solution utilizing the leading professional services automation (PSA) tool for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. For details about how Progent's Call Desk Augmentation Services can help your company to deliver best-in-class desktop support to your at-home employees, see Progent's Call Center augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home solution for your Irvine, California company, call
An index of content::
Exchange 2003 Server Upgrade Consulting
Exchange 2003 Upgrade Help and Support
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your project rapidly and economically. Progent's Exchange 2003 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Windows 7 Training IT Consultants
Support Microsoft Windows 7 Evaluation
Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to assist your company to administer, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, remote access, mobile device integration, Wi-Fi network design, and 24x7 system monitoring.
Top Professional Microsoft Lync 2013
Top Quality Professionals Microsoft Lync Server 2013
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to help you to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Network Architect Firms Microsoft 365 Management
Excel Sparklines Technical Consultants
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to integrate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick ROI and promotes better business results. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various releases of Microsoft Office desktop and offers live online training to individual users and teams.
ProSight Remote Infrastructure Monitoring Computer Consultants
ProSight Network Infrastructure Management Support and Setup
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding devices that need important software patches, or isolating performance bottlenecks.
Top Exchange 2013 Upgrade Consult
Exchange 2013 Integration Consulting Services
Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements affect vital facets of IT such as manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.
Consultants Office Word debugging
Consultant Word Web App
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online support services to help your organization to manage your existing Microsoft Word environment or assist you to move to a current release of Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various releases of Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and online training classes customized for individuals or groups.
Microsoft and Cisco Certified Expert Remote Support Remote Support
Remote Support Phone Support
For mid-size businesses who need network support, Progent can deliver an array of alternatives including on-site service, remote assistance, off-site Call Center, 24x7 support with automatic system monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person help for fixing technical problems quickly and affordably.
After Hours Herakles/QTS Test Lab Consultant
Herakles Colocation Center Test Lab Specialist
The Progent Test and Training Lab located at the QTS Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.
Microsoft Office SharePoint Server 2019 Technology Consulting Services
Computer Consultant SharePoint
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a central location for your employees or customers to access, organize, distribute and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they've developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint solution or upgrade to the current version of SharePoint.
Dynamics GP SSRS Consultancy
Dynamics GP Development Engineer
Dynamics GP accounting includes analytics and reporting features that allow you to monitor all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more completely, converting raw data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Design .NET MAUI
Reporting .NET Software
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and at low cost.
Help and Support SQL Server 2017 Database Migration
24x7 SQL Server 2017 on Linux Support and Help
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help you to design and implement a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from as-needed design assessment or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and within budget.
Microsoft SQL Server 2008 Computer Consulting
Microsoft Certified Professionals SQL Server Business Intelligence
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Services Mac Infrastructure
Mac and Cisco Consultant Services
Progent's Mac networking engineers can assist you with a broad range of system foundation areas including network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, integrating, and supporting a system architecture that is reliable, secure, productive and supportive of your business objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
64-bit Server Online Consulting
Cisco and Microsoft Certified Experts 64-bit Computing Consultants
Progent's Microsoft-premier engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of moving to 64-bit PC desktop processing, plan an affordable migration strategy that reduces business interruptions, and offer economical, expert remote help to aid you to install 64-bit PC desktop software and applications on your current computers.
Windows and macOS Remote Support
Computer Consulting Apple Mac and Windows coexistence
Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows computers into cohesive environments with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to offer expert assistance to businesses that rely on these platforms to keep their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Microsoft Certified Integration MOM 2007
After Hours Microsoft Certified MOM 2007 Computer Consultant
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing SCOM environments and offer companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical issues detected by SCOM 2012.
Server Monitoring Engineer
Remote Server Management Computer Engineer
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact productivity.
24 Hour Meraki MR66 Access Point Remote Support
Meraki Dashboard Remote Support
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support to help businesses of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Microsoft Exchange Setup and Support
Exchange Server 2003 Network Consultant
Progent's Microsoft Certified engineers offer expert support for corporate-wide deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange rollouts or updates and can provide local personnel to assist enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.
Flexential Data Center Professional
Engineer Flexential Internet Data Center
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a team of network experts based in the vicinity of Tampa, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC planning experts. Progent can also assist your business to design and execute a migration to the Flexential facility by providing services like planning solution architecture, recommending hardware, system setup and testing, debugging, setting up remote management, and educating your IT staff.
SQL Server 2016 Configuration
Microsoft SQL Server 2014 Help and Support
Progent's Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the rapid creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Small Business Small Business IT Support Firms
Small Business Problem Resolution
Progent provide businesses of any size enterprise-class network remote or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Firewall Consultant
Cisco Firewalls Online Support Services
Progent's CCIE-certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
NetDocs ndOffice Specialists
NetDocuments and Azure Specialists
NetDocuments (NetDocs) is a leading cloud-based document management system designed for law practices. Progent can provide remote access to NetDocuments consultants to assist your law firm to design, configure, manage, tune, or troubleshoot a document management system solution based on NetDocs.
Amazon MWS development Developer Firm
Amazon Marketplace Web Service Design Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Home Based Virtual Office Compensation for Cisco Consultants
Emergency Benefits for Home Based Network Engineers Subcontractor Job
Progent's compensation model is based on revenue sharing, so just like working as an independent contractor, your earnings are directly tied to your work effort. Some of our consultants stress lifestyle issues and choose to work at an easy pace, using our flexible calendar to follow individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with family and acquaintances. Other consultants use the chance to make big bucks through lots of work and long hours. Progent fully encourages either side of the spectrum plus any point in between.
At Home Employees Data Protection Online Support
IT Consulting At Home Employees Data Protection
Progent can assist small and medium-size organization to design, deploy, test and troubleshoot backup solutions required for teleworkers.
24x7 Windows Server 2022 Container Image Consulting
Microsoft Experts Windows Server 2022 Virtual Machine Professional
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
macOS Security Audits Remote Technical Support
OS X Lion Security Integration Services
Progent's certified security consultants can help you safeguard your Apple Mac network through expert support offerings such as running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile access, deploying monitoring software for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular goals of your business information system.
Consulting Service Cisco Router
Cisco Certified CCIE Migration Firm
Progent can assist you to deploy Cisco's networking products to create a solid foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, reliability, and recoverability.
Technical Support Co-managed Help Desk
Shared Call Center Information Technology Consulting
Progent offers three essential types of Help Desk services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your customers easy access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to company productivity. Progent's target is to resolve and not simply record problems.
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