Londrina Telecommuters Integration Advisor
Help Desk Call Center Solutions Consultants
Expanding your at-home workforce may have a significant impact on network architecture, security, and company culture. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Londrina organization to pick the right tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent offers services that go from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Londrina, Paraná organizations to with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.
Help Desk Support for At-Home Workers
An emergency, company-wide changeover to a teleworker workforce, which could be motivated by a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services make it possible for organizations to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide network of online technical support experts combined with world-class trouble ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from help requests through trouble ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to monitor or update their active tickets, add details, and append screen captures and relevant files. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables you to augment your existing Support Desk organization by sharing delivery of Call Desk support seamlessly between your regular support organization and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Call Desk service uses a collaborative support solution based on the number one PSA platform for handling help requests and ticketing, assigning responsibility, tracking progress, and producing reports. For details about how Progent's Call Desk Augmentation Services can help your company to deliver best-in-class IT support to your at-home employees, refer to Progent's Call Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Londrina, Paraná business, call
An index of content::
Windows Server 2016 Disaster Recovery Planning Technology Consulting
Windows Server 2016 Hybrid Configuration Remote Troubleshooting
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft Access software programming Consulting
Microsoft Access software development Consultant Services
Progent can provide cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored online classes for Access application programming and database administration.
Great Plains Accounting Engineer
Specialists Dynamics GP BizTalk Adapter
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked data into valuable insights into your business.
Citrix XenDesktop virtual desktops Technology Consulting Services
desktop and application virtualization Consultant
Citrix has developed a comprehensive family of products that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix virtualization products and help you design, test, deploy, optimize, and support Citrix solutions.
After Hours Microsoft 365 Word Integration Remote Technical Support
Office 365 Excel Integration Support and Setup
Progent can help you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid solutions that transparently combine on-premises and cloud resources.
Flex Series Wireless Controller Support Services
wireless controller Remote Support Services
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening security by identifying threats and filtering traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Support Consultants Microsoft Partner
Microsoft Partner Configuration Services
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better technical solutions for your IT network.
24/7 Cisco Planning Server Recovery
Cisco Planning Small Business Network Consulting Services
Progent's Cisco CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Wireless LAN Technology Professional
Network Consulting 802.11ac Wi-Fi Network
Progent can help you design, deploy, manage, and repair an efficient Wireless network infrastructure, recommend appropriate components, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete wireless system security strategy that is well integrated with the security plan for your entire corporate network.
ransomware preparedness review Professional
recovery from ransomware Consult
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup/recovery system that minimizes your exposure to ransomware and meets your business requirements.
Data Protection Manager 2016 Protection Groups On-site Technical Support
System Center DPM 2016 Technical Consultant
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, deploy, administer, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Cisco Planning Network Manager
Cisco Management Computer Networking
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting ISPs to design, implement, manage, optimize, and debug high-availability, extensible network environments suitable for shared public networks.
Emergency Sun Solaris Cybersecurity Firms
Sun Solaris Testing
If your company runs a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can help your entire enterprise in a broad array of security topics including security administration practices, security design and strategies, access control systems and techniques, applications development security, operations security, hardware security, communications, network and web security, and workplace recovery planning. CISM and ISSAP define the fundamental competencies and worldwide standards of performance that network security professionals are required to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and engineering services.
CISA Security Audit Consultant
Protection CISA Certified
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to help businesses in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, information technology support, safeguarding of information assets, and disaster recovery preparedness.
Specialist Microsoft Windows Server 2008 R2
Windows Server 2008 Hyper-VI IT Services
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, educate your support staff how to use enhanced management utilities, and provide continuing consulting and troubleshooting via low-cost options including Help Desk Call Center service and remote technical support.
Amazon EC2 VPN Contract Programmer
Amazon Web Services integration Integration Companies
Progent offers cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Consultants MRTG for Linux
Linux Network Monitoring Support and Integration
Nagios and MRTG are useful, free monitoring tools that operate on the Linux OS and can be used to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-OS situations where Linux and MS Windows run side by side. The Nagios monitor allows network support engineers to track network services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can show you how to utilize both these tools to tune and repair your network.
Axapta Support and Integration
Microsoft Dynamics AX Consultants
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training tailored to address your particular requirements. Progent's consultants also can show you how to build and maintain a protected, reliable network foundation to support your ERP, MRP and accounting solutions.
Meraki Traffic Shaping Technical Support
Meraki 802.11ac Access Point Consulting
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
Cisco ASA 5500-X Firewall Consultant Services
Cisco ASA Firewall URL Filtering Professionals
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Windows Desktop Simulation on macOS Help and Support
Top Ranked VirtualPC for macOS Integration Services
For businesses with a combination of Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a networked Windows-based PC to run Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so that you can use Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your business to manage these solutions for using Windows applications on your Macs and can also help your company to evaluate and configure other solutions for Microsoft Windows PC emulation.
WatchGuard Firebox M4600 Firewall Network Consulting
WatchGuard Firebox M5600 Firewall Cybersecurity Firm
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Cisco Firepower AMP Specialist
Cisco Firepower AVC Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified management of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
Juniper SA2500 SSL VPN Cybersecurity Consultancies
Juniper SA6500 SSL VPN Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Smartphone patch management Consulting Services
Firewall patch management Consulting
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances like routers and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Emergency Axapta Technology Consulting Services
Solomon Design and Installation
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your specific business needs. Progent’s Microsoft consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting services for secure, corporate-wide information sharing plus integration with CRM programs.
Remote Office Online Support
24 Hour Branch Location Setup and Support
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the flexibility common to with small companies but which offers effective client interaction, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a branch office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide range of on-premises and remote IT support services and system architecture assistance.
Microsoft LCS Server 2007 Online Help
Microsoft Live Communications Server Consultancy
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced security, transparent compatibility with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and stronger IP security with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Remote Support Technology Support
Immediate Repair Connecticut
If your business does not require urgent online support but expects to need technical services with your information system in the near future, you can save time and expenses and guarantee that the right expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
System Center 2016 and Operations Management Suite Network Engineer
Professionals Microsoft System Center 2016
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced network service programs, small organizations can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and productivity.
Online Support Services Information Transfer
IT Training Network Engineer
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent faces few competitors. Small companies who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more robust, secure, and efficient.
Microsoft ISA Server 2006 Technical Support
Professionals ISA 2006 Firewall
Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling enhanced productivity by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server experts can show you how to plan, install, set up, and support ISA Server 2006 on your network so that your business achieves a highly functional and affordable balance of security, productivity, and speed.
Database DBA Setup and Support
RDBMS Integration
Progent's Microsoft-certified relational database developers offer businesses of any size online DBA and programming services for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, application design and coding, administration services, synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
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