Londrina Offsite Workforce Connectivity Support and Consulting
Call Desk Solutions Consulting
Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Londrina company to pick the right technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Londrina, Paraná companies to with any aspect of creating a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for Remote Workers
A fast, organization-wide transition to a from-home workforce, which could be activated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of remote IT support experts combined with enterprise-class trouble ticketing and follow-up technology to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial service requests through ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables from-home workers to track or update the status of their active trouble tickets, enter details, and append screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. For details, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows you to augment your current Call Desk organization by sharing delivery of Support Desk support seamlessly between your regular IT support personnel and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support model based on the number one professional services automation (PSA) platform for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. For information about how Progent's Support Desk Supplementation Services can enable your company to deliver world-class IT support to your teleworkers, go to Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Londrina, Paraná company, call
An index of content::
Integration Catalyst 9115 Access Point
Catalyst 9105i Access Point Online Troubleshooting
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Microsoft 365 Migration On-site Technical Support
Office 365 Access Development Help and Support
Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Georgia PC Consulting
Maryland Small Business Computer Consulting Company
Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and online direct computer access to isolate and repair technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as required. For critical problems, the Technical Response Center tries to respond to your request for support in less than one hour.
SonicWall NSA 9250 Firewall Cybersecurity Firm
SonicWall NSA 9450 Firewall Security Auditor
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build protection into your corporate processes.
After Hours Consultants wireless IP phone configuration
wireless VoIP phone integration Remote Support
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within office, hospitality, retail or other environments where IT management requires portable phones that provide more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and optimize many components of your wireless environment including wireless access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Microsoft 365 Management Help Center
Outlook 2016 Software Recovery
Progent's Office and Microsoft 365 experts can help companies of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that provides fast ROI and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility issues between different releases of Microsoft Office and can provide customized online instruction to individual users and teams.
Online Cisco Certified CCIE Designer
Computer Service Cisco Access Point
Progent's Cisco CCIE-certified networking experts have extensive experience assisting ISPs to architect, deploy, manage, tune, and debug fault-tolerant, scalable network solutions suitable for public networks.
Best Certified Microsoft Partner Assessment
Microsoft Certified Partner Networking Specialist
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete solutions for your IT system.
Online Support Services Automated Server Management
ProSight Remote Desktop Monitoring Integration Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact productivity.
Check Point Security Gateways Security Firms
Top Testing Check Point NGFW Firewalls
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall and VPN utilities and hardware based on Check Point's security platform to offer an economical and efficient security defense for your information network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a single source for continuing network support, administration, education, and consulting expertise.
Work from Home Data Protection Technology Consulting
At Home Employees Data Protection Remote Support
Progent can assist small and mid-size organization to plan, deploy, verify and maintain data protection solutions to support telecommuters.
Windows 8.1 Consultants
24x7x365 Windows 8.1 Upgrade Consultant
Microsoft Windows 8.1 is engineered to power computers from smartphones and slates to engineering workstations. An abundance of innovative features, such as touch screen support and iconic tile user interface, offer a broad range of benefits for companies who understand how to exploit them. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business advantage from the operating system's various technical enhancements.
Redhat Linux Consultant Services
Biggest PCLinuxOS Linux Consultant
Progent's Linux consulting experts offer small businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you an easy one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
24x7x365 Windows Server Hyper-V 2016 Failover Clusters IT Services
Network Consultant Windows Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 incorporates key features first designed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Online Technical Support Cisco Certified Internetwork Expert (CCIE Routing & Switching)
Microsoft Certified Solution Developer (MCSD) Integration Services
Progent provides clients the services of engineers who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to know that their computer service providers have formal testing as well as broad practical field experience so that Progent's clients can use Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly superior vendor assistance than is offered to uncertified consultants, allowing Progent to deliver customers a higher class of computer service. In other cases, major credentials such as CISSP or ISSEP for network security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT professionals.
macOS Remote Consult
Mac Remote Professionals
Progent offers national online help and troubleshooting services for businesses that operate Apple Mac networks or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the most recent edition of Mac OS X from legacy editions of Mac, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to iCloud. Online network consulting provides optimum return for your IT budget by preserving user efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to handle most IT problems without squandering time and money by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to help you with the toughest network issues.
CISM Security Management Specialists
Cisco Certified Expert CISM Certified Cybersecurity Security Group
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that IT security professionals are expected to learn. It provides executive management the confidence that those who have qualified for their CISM certification possess the experience and capability to deliver effective security administration and consulting consulting.
24/7 Work at Home Infrastructure Consulting Services
Telecommuter Network Infrastructure Consulting
Progent can help small and medium-size companies to design, configure and debug the infrastructure required for teleworkers.
MS CRM IT Consultants
Microsoft Experts CRM Consultant
Microsoft CRM helps small businesses nurture positive customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote sales success and offer consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Private Clouds for Small Businesses Technology Professional
Private Cloud Integration Consulting
Progent's Private Cloud Hosting and Management service provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting options are built upon proven virtualization architectures that enable small companies with multi- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Exchange Server 2003 Upgrade Consulting
Remote Technical Support Microsoft Exchange 2003 Upgrade
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
Online Troubleshooting Dynamics GP Great Plains Software
Great Plains Specialist
Progent can show you how to plan and execute a smooth migration to Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work seamlessly with Dynamics GP.
iPhone and Office 365 integration On-site Support
iPhone and Cisco firewall integration Remote Technical Support
Progent can provide affordable online consulting to assist your business to design, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your information system.
Malware Forensics Support Outsourcing
SentinelOne Endpoint Protection Professionals
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools by SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Professional External Network Security Inventory
Information Risk Assessment Consultancy
Progent offers small businesses a pair of specially designed network security evaluation packages that include, at a set fee, remotely managed inventory scans of your security profile which are analyzed by expert information security engineers who assess the results of the scan, deliver unbiased evaluations of your current network security, and offer suggestions for enhancements. Progent offers two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while offering enterprise-quality evaluations of your IT network's exposure to attack.
Small Business IT Consulting
Small Business Information Technology Outsourcing Company
Progent's Microsoft and Cisco certified computer engineers offer expert support for a wide range of technologies and can provide that assistance online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent offers online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex network problems, as well as the the assistance of CISA-qualified security engineers to handle high-level security planning and troubleshooting. Progent has provided online network support to companies in all 50 states in the United States.
Support and Help wireless IP phone upgrades
On-site Support Meraki Outdoor APs
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Email Intent Analysis Consulting Services
Immediate Email Black Lists Consulting Services
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Expert Training Consultant Services
Online Technical Support Expert Training
Progent practices information transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces few competitors. Small companies who work with trusted independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Immediate Computer Engineer wireless VoIP phone integration
Consultant Services wireless IP phones and CUCM
Cisco's wireless IP phones are hardened wireless devices intended for professionals who are mobile within campus, hospitality, retail or other environments where IT management requires user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams set up and fine tune numerous components of your wireless environment such as wireless access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Windows Server 2019 Security and Compliance Computer Engineer
Microsoft Expert Consultant Services Windows Server 2019 and SCOM
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Consultant Services NetDocs and Microsoft 365
NetDocs Troubleshooting Services
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent can provide remote access to NetDocuments experts to assist legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system environment based on NetDocuments.
Cisco Planning Information Technology Outsourcing Group
Network Services Cisco Remote Access
Progent can help your organization to deploy Cisco's infrastructure technology to build a solid foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, manageability, uptime, and recoverability.
Cisco CCIE Remote Network Service
Immediate Cisco Switch Computer Specialists
Progent can assist you to utilize Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, versatility, uptime, and recoverability.
Technical Consultant Windows 2008 Cluster Server
Clustering Windows Server 2008 Computer Consultant
The clustering technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and administration of clusters that provide improved levels of network dependability, protection, performance, and flexibility. New or enhanced features include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster architecture for increased availability, better security and quorum structure, fewer failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, design and implement a deployment, educate your network support staff to manage your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery procedure.
MSP360 Managed Backup Remote Troubleshooting
MSP360 Backup Specialist
Progent's data protection experts can help you to design, deploy and administer a backupup/restore solution built around MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human miscues, system error, malicious insiders, and external assaults like ransomware.
Technical Support Small Business
Small Office Network Network Consulting
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services save your organization from dependence on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing IT support service when you require it, providing advanced knowledge for key applications, offering value-added support such as automated server monitoring, and charging only for support you receive, Progent offers you an economical solution for maximizing the productivity of your small business network. Progent is the smart way for small organizations to build and maintain a reliable and secure information network and to benefit from fast access to the skilled consulting typically restricted to enterprises who are able to support a large in-house IT organization.
Microsoft SQL Server 2019 Always Encrypted Consultants
SQL Server 2019 and Exchange Integration Support
Progent's certified SQL Server 2019 experts can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in system planning and deployment, software programming, SQL Server management, and cybersecurity.
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