Miami Beach Telecommuters Connectivity Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting and Support Services
Enlarging your remote workforce may have a major effect on IT architecture, security, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Miami Beach organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Miami Beach, Florida companies to with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Support for At-Home Workers
A fast, organization-wide transition to a teleworker workforce, which might be the result of a pandemic or as a component of a disaster recovery plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk Call Center services allow businesses to outsource or expand their Help Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of remote technical support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop support from initial service requests through ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or update the status of their current trouble tickets, enter details, and append screenshots or attachments. Support services are provided at a substantial discount off Progent's ordinary Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to resolve complex issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service enables your company to augment your current Call Desk team by splitting responsibilities for Call Center support services seamlessly between your regular IT support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's shared Call Center service is based on a co-sourcing support model utilizing the number one professional services automation tool for managing service requests and ticketing, assigning ownership, monitoring progress, and generating reports. To learn how Progent's Support Desk Supplementation Services can help your company to deliver world-class desktop support to your from-home workers, see Progent's Help Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Miami Beach, Florida business, phone
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Windows and UNIX Specialists
Windows and Solaris Professionals
Progent's UNIX platform support experts provide small and mid-size companies and developers support for managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Citrix and Microsoft Hyper-V Technology Consulting
Citrix Essentials Professionals
Progent's Citrix-certified experts can assist your organization to evaluate the potential business benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying administrative tasks.
Videoconferencing Online Consulting
Cisco TelePresence System 3210 Specialists
Progent offers the services of an accredited consultant with expertise deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure consultants who can help companies of any size to build and troubleshoot a communications network that delivers the performance, reliability, security, and scalability you need to accommodate your telepresence environment.
Database Consultant Services
Online Help Database DBA
Progent's Microsoft-certified database application developers can provide businesses of any size online DBA and programming services for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, application design and coding, management support, replication and synchronization solutions, capacity planning, performance tuning, data migration, information security, backup and recovery systems, problem solving, and training.
Remote Computer Consultant Contract Jobs
Computer Consultant Contract Job Opportunities
If you are a network engineer with technical support expertise, teaming with Progent and working for Progent's customers will enhance your abilities through collaboration with our team of mutually supportive, high-output consulting experts. Progent's commitment to providing IT consulting and computer help to small businesses will offer you the opportunity to work closely with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Our virtual office environment offers the most advanced technology for off-site support and wireless connectivity to help you to come up with speedy fixes when you troubleshoot business-critical problems.
DotNET Framework Outsourced Programming
.NET VBA Development Companies
If you want to revamp your production web site, build internal webs for purposes such as human resources or employee education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also help you build and manage a secure, robust server and communications network, including off-site and wireless access, to support your web solutions.
Endpoint patch management Professional
Software patch management Services
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SCCM Asset Management Remote Troubleshooting
Immediate Engineer SCCM Boundary Groups
Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables safe self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Contractor Job Eliminating Earthquake Risk
Home Based Network Consultants Contractor Job
Progent's productive atmosphere will allow you to become a better professional by enhancing your technical knowledge and boosting the loyalty of your customers. Progent delivers this promise by attracting the best professional talent for you to work with, offering an advanced network and communications infrastructure, running proprietary application utilities to enable the highest quality of service, and by streamlining proven operational models for finding and maintaining customers.
Java Programming Firm
Oracle Enterprise Manager Professionals
Progent's team of expert software programmers, relational database architects, and project management consultants can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering database designers and programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide experience with web development technologies and can assist clients to create, expand, repair, or port web-based applications to take advantage of the most current web technology.
Technical Consultant Microsoft System Center Operations Manager
Microsoft System Center Operations Manager Technology Consulting
Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to help your company to detect and fix a an array of network problems before they can disrupt your business.
Windows Server 2019 Hybrid Solutions Integration
Windows Server 2019 and SQL Server On-site Technical Support
Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Top Ranked Email Image Spam Protection Consulting Services
Email Scoring Thresholds Consulting Services
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
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