Enlarging your remote workforce may have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Miami Beach company to select the right tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Miami Beach, Florida businesses to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Support for Teleworkers
An emergency, enterprise-wide switchover to a teleworker business model, which could be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Support Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Miami Beach, Florida business, phone