Expanding your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Miami Beach organization to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Miami Beach, Florida organizations to with any aspect of building a high-functioning remote work ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.
Help Desk Services for Teleworkers
A sudden, enterprise-wide switchover to a teleworker workforce, which could be the result of an epidemic or as a component of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Call Center. Progent's Help Desk services allow organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Miami Beach, Florida company, call