Miami Beach Work at Home Employees Solutions Consulting Partner
Help Desk Solutions Consulting
Enlarging your remote workforce may have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Miami Beach company to select the right tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Miami Beach, Florida businesses to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Support for Teleworkers
An emergency, enterprise-wide switchover to a teleworker business model, which could be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Support Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services utilize Progent's extensive network of online IT support experts combined with world-class ticketing and tracking technology to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to check or revise their current tickets, enter details, and upload screenshots and attachments. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Augmentation Service allows you to supplement your current Help Desk organization by splitting delivery of Call Desk support services transparently between your regular support organization and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collective support solution based on the number one professional services automation (PSA) platform for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. To find out how Progent's Help Desk Supplementation Services can enable your company to provide best-in-class IT support to your teleworkers, refer to Progent's Support Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Miami Beach, Florida business, phone
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Consulting Microsoft Project Server 2010
MS Project Server Contract Programming Firm
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project Server and can deliver a wide range of affordable online support services based on proven best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include system design, software configuration and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and customized online training classes.
Windows Server 2016 Hyper-V Remote Consulting
Windows Server 2016 PowerShell Professional
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Meraki WiFi 6 AP Migration IT Consultant
Meraki MR45 Access Point Network Consultant
Progent's Meraki Wi-Fi access point experts provide online and on-premises support to help businesses of any size to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
After Hours Consulting Services Backup and Restore Software
Linux Backup Consultants
Progent can provide economical remote support from consultants with expertise in a wide range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent offers help for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist your company to install, upgrade, or troubleshoot backup systems for a range of environments including local, remote, cloud, or a mix.
System Center Operations Manager Onsite Technical Support
Top Support and Integration Network Monitoring
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent can provide a variety RMM options delivered as low-cost services created to help you to identify and fix a most IT network problems before they can impact productivity.
Contract Programming Firm .NET Visual Studio
Microsoft Certified Expert .NET Web Application Development
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications quickly and at low cost.
24 Hour Technology Professional WiFi 6/6E Troubleshooting
Technology Consulting 802.11ac Wi-Fi Network
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot an efficient Wireless network infrastructure, select sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a complete wireless network security plan that is well aligned with the security strategy for your overall corporate network.
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