Expanding your telecommuter workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Niterói organization to pick the right technologies and follow best practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Niterói, Rio de Janeiro organizations to with any aspect of building a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for At-Home Workers
A sudden, company-wide changeover to a teleworker business model, which could be driven by an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Support Desk. Progent's Help Desk Call Center services allow businesses to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Niterói, Rio de Janeiro organization, phone