Niterói Telecommuters Configuration Consultants
Call Desk Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Niterói organization to pick the right technologies and follow best practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Niterói, Rio de Janeiro organizations to with any aspect of building a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for At-Home Workers
A sudden, company-wide changeover to a teleworker business model, which could be driven by an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Support Desk. Progent's Help Desk Call Center services allow businesses to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center services leverage Progent's nationwide team of online technical support experts combined with enterprise-class ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC support from initial help requests to trouble ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or edit the status of their active trouble tickets, add information, and append screenshots or relevant files. Support services are delivered at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex issues. For details, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service enables your company to expand your existing Help Desk Call Center organization by sharing delivery of Call Desk support transparently between your in-house IT support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a co-sourcing support solution utilizing the number one PSA tool for handling service requests and ticketing, assigning responsibility, tracking progress, and generating management reports. To learn how Progent's Call Desk Supplementation Services can enable your business to provide best-in-class technical support to your at-home workforce, refer to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Niterói, Rio de Janeiro organization, phone
An index of content::
Enterprise hybrid cloud integration Consult
Consultants Enterprise hybrid cloud solutions
Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that utilize physical IT assets along with one or more cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Windows Server 2016 Hybrid Solutions Online Consulting
Remote Support Windows Server 2016 PowerShell
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Consultants Security patch management
Consultants Wi-Fi controllers patch management
Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoint devices scanners, infrastructure appliances like switches and Wi-Fi APs, and IoT devices like sensors and health monitors.
24-7 NetDocuments Integration Specialist
NetDocs SetBuilder Specialists
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to plan, deploy, manage, optimize, or debug a document management system environment based on NetDocuments.
MS SQL Protect
SQL Server Replication Specialist
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Extended Call Desk Professionals
Extended Call Desk IT Consultants
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Exchange Server 2003 Remote Troubleshooting
24x7x365 Remote Support Microsoft Exchange
Progent's Microsoft Premier engineers can provide expert support for major deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server rollouts or updates and can supply onsite technicians to help large companies with deployments of Microsoft Exchange in the or any region served by Progent's consultants.
Largest System Center 2016 and VMware Integration Remote Troubleshooting
24x7x365 System Center 2016 and VMware Integration Network Consulting
Progent has more than 20 years of experience integrating, maintaining and troubleshooting the core components that make up System Center and can help your organization to plan, deploy, support, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current version of System Center from a previous release or from another IT management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Meraki Dashboard IT Services
Meraki Wireless Access Point IT Consultant
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help your organization to plan, install, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to design and implement hybrid environments that combine local and cloud-hosted services and that deliver easy access, enhanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.
Microsoft Forefront TMG 2010 Online Help
Forefront TMG Network Consultants
Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that delivers a one-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to design and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.
Exchange 2013 Active Directory Remote Technical Support
Support Exchange 2013 Disaster Recovery
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect key areas such as manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Microsoft and Cisco Certified Expert Small Office Integration Firm
Small Business Professional Services
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
24-7 Technology Consulting iPhone and Cisco firewall integration
iPhone LDAP Remote Technical Support
Progent can provide cost-effective remote consulting to assist your business to plan, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your information system.
Azure and Cisco AnyConnect Consult
Microsoft Certified Expert Coder Azure and Dynamics GP
Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Q&A about Network Engineer Contract Job
Q&A about Recruiter Microsoft Consultant Job Opportunity
To see replies to common enquiries about being a consultant at Progent, go to Consulting at Progent Q&A.
SentinelOne Virus Recovery Experts Computer Consulting
SentinelOne Behavior-based Antivirus Consult
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Duo Multi-factor Authentication Specialist
MFA and Single Sign-on (SSO) Remote Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Windows Cluster Server 2008 Consultants
Remote Support Services Microsoft Windows Server 2008 Cluster
The cluster feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and maintenance of server clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum structure, minimization of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help you evaluate the business benefits of Windows clustering, design and execute a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery procedure.
Office Word training Engineers
Office Word and Access Professionals
Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide range of economical online support services to assist your organization to maintain your legacy Microsoft Word environment or help you to migrate to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with other Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
Exchange 2007 IT Consultants
Microsoft Exchange Server 2007 Technical Consultant
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Integration Services ProSight Reporting Infrastructure Management
ProSight Reporting SentinelOne Remote Network Monitoring Support and Help
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.NET Blazor Contract Programming Firm
.NET iOS Programming Firms
If you want to revamp your corporate web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.
wireless VoIP phone integration Network Consultants
wireless IP phones and Cisco Unified Communications Manager On-site Support
Progent's Cisco wireless IP phone configuration consultants can provide remote and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Flexential Colocation Center Specialists
Flexential Tampa Colocation Center Consultancy
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness consultants. Progent can also assist your business to design and carry out a migration to the Flexential facility by providing services such as planning system configuration, recommending hardware components, system setup and validation, troubleshooting, streamlining remote network management, and educating your network support team.
Mac unified messaging Consultant Services
PST files and Outlook for Mac Information Technology Consulting
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send email, examine the GAL, import addresses, sync up calendars, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Microsoft Expert Help and Support Windows Mobile
IT Consulting Wireless
Progent's professionals provide expertise in multiple technologies relevant to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by applying their wireless background to help you select and configure mobile networking technologies that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile PDAs perform more reliably.
Windows 10 Provisioning Consulting
Microsoft Windows 10 Configuration Manager Consultants
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and ongoing Call Center support services.
IT Consultant Fault Tolerant Internet Data Center
Outsourcing High-Availability Data Center
Progent's Data Center engineers can show you how to select high availability data centers that meet the specific requirements of your business. Fault tolerant co-location sites are particularly appealing to small companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small companies. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Top At Home Workforce Infrastructure Support and Integration
Teleworker Network Infrastructure Support and Help
Progent can assist small and mid-size companies to design, set up and troubleshoot the network infrastructure needed to support telecommuters.
Microsoft Windows Server 2003 Cluster Onsite Technical Support
Urgent Network Load Balancing Network Consultant
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience assisting small and mid-size organizations to minimize network downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Suse Linux IT Consultant
24/7/365 Red Hat Linux Setup and Support
Progent's Linux consulting services offer small companies and software developers support for administering and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with an easy single source to show you how to create and manage a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Professionals Service Reports
Service Reporting Help and Support
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service firms who provide minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by every staff member to every client. The practice of detailing and archiving service activity results in more effective service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.
24-7 Lync Server 2013 video conferencing Professional
Lync Server 2013 IM Consultant Services
Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
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