Expanding your at-home workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Niterói company to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist Niterói, Rio de Janeiro businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A rapid, company-wide changeover to a teleworker workforce, which could be motivated by a pandemic or as a component of a business continuity preparedness plan, can overwhelm even a well-staffed internal Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Niterói, Rio de Janeiro business, call