Pasadena Remote Workforce Integration Consulting and Support
Help Desk Call Center Solutions Consultants
Enlarging your at-home workforce may have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Pasadena company to select the right technologies and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.
Progent's consultants can assist Pasadena, California organizations to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Help Desk Services for At-Home Workers
An emergency, company-wide changeover to a telecommuter workforce, which could be driven by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Help Desk. Progent's Call Center services allow businesses of any size to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Center services leverage Progent's nationwide team of online IT support specialists along with world-class ticketing and follow-up technology to provide an economical, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from help requests through trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or update their active tickets, add details, and upload screen captures and attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to deal with complex issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service allows you to expand your existing Help Desk staff by splitting responsibilities for Help Desk Call Center support services transparently between your regular support organization and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support model based on the number one professional services automation (PSA) platform for managing service requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. To find out how Progent's Call Center Supplementation Services can enable your business to deliver best-in-class desktop support to your at-home employees, refer to Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Pasadena, California company, call
An index of content::
Consultant Services Sun Solaris
Software Outsourcing Consultant NetBSD
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Polycom Telepresence Professional
Engineer Polycom OTX Telepresence
Progent offers the support of an accredited consultant with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help you to design, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants who can help companies of any size to build and troubleshoot a network that provides the performance, dependability, security, and expandability required to support your video conferencing/telepresence solution.
SCOM 2012 Application Monitoring On-site Support
24x7 SCOM 2012 Management Packs Consultant
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.
Nagios for Linux Consulting
Online Troubleshooting Linux Network Monitoring
Nagios and MRTG are useful, Open Source monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX/Linux networks, MS Windows networks, or mixed-OS environments in which Linux and MS Windows coexist. The Nagios monitor allows network managers to track system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these programs to streamline and troubleshoot your network.
Home Based Computer Consultants Job
Home Based Senior Network Engineer Telecommute Jobs
Progent is convinced that a well architected and executed network can be a vital factor for accelerating any company's success, and Progent follows this credo in our own system infrastructure. Progent has built a fault-tolerant virtual office network that allows Progent's staff consultants and authorized contractors to offer fast and efficient support, cooperate closely on challenging projects, and experience career and private maturity from being part of an exciting business ethos of self motivation and freedom.
Tracking Service Costs Network Consultant
Service Reporting Network Engineer
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or small service firms who provide minimal documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each consultant to every customer. The practice of documenting and organizing support activity allows more efficient service and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who won't release the keys to the kingdom.
NinjaOne Automated Server Monitoring and Management Technical Consultant
NinjaOne RMM and Progent NOC Server Management Outsourcing
A centerpiece of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which enables automated alerting and streamlined incident response.
Operating System Training
Network Training
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent is able to focus on offering high-value services where Progent has little competition. Mid-size companies who utilize trusted independent service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and productive.
Urgent MySQL Community Edition Training
24 Hour Engineers MySQL development
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or software developer and can help organizations of any size to configure and support MySQL in a reliable IT infrastructure that offers advanced performance, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Google GCP Cloud Vision Engineers
Consultant Services Google Cloud Anthos
Progent can provide affordable remote and on-premises consulting to help organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Spora ransomware recovery Consulting Services
ransomware removal and restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Support Anti-Spam
Antispam Consultant
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by offering continually improved spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email filtering to help you fix your e-mail environment and define and regulate corporate security policy.
macOS Technical Support Consultancy
macOS Online Troubleshooting Consulting Services
Progent provides nationwide online phone support and troubleshooting services for companies who operate macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft technology. Progent's experts offer macOS and OS X users a range of services such as desktop assistance, upgrading to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud services. Online technical support offers maximum return for your information technology budget by extending client efficiency and shortening the hours billed for network analysis and repair. Advanced remote support utilities and skilled technicians and engineers allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to help with the toughest network issues.
Google Cloud VPN Professionals
Cisco and Microsoft Certified Consultant Services Google Cloud AI Building Blocks
Progent can provide cost-effective remote and on-premises consulting to help organizations of any size to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Top Quality Microsoft Expert Exchange 2010 Upgrade Consulting
Professional Microsoft Exchange Server 2010 Upgrade
Progent offers comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, cost estimates of new software licenses and equipment required, suggested sourcing, pilot verification at customer site or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for customer's IT group and end users.
Threat Management Gateway 2010 Support and Setup
Microsoft Forefront Network Inspection System Support
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that acts as a one-server platform for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Consult Enterprise hybrid cloud
Microsoft Certified Multiple cloud integration Consult
Progent can provide expert online support to help companies connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Juniper J2350 Router Firewall Audit
Juniper J Series Firewall Security Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
UNIX Consult
Solaris Professionals
Progent's Solaris family consulting services provide small businesses and developers support for administering and supporting Solaris environments that operate with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Windows Server 2022 Security and Compliance Support and Integration
Windows Server 2022 with Linux Computer Consulting
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Cisco IP phones On-site Support
CCIE Certified VoIP Phones Computer Consulting
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Open Now Altaro VM Backup and Hyper-V Information Technology Consulting
24x7 Altaro VM Backup Troubleshooting Remote Technical Support
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Hornetsecurity Altaro 365 Total Teams Chat Backup Remote Support
Hornetsecurity Altaro 365 Total Backup Network Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
System Center 2016 and Exchange Online Integration Online Help
System Center 2016 and Exchange Online Integration Support Services
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.
Bandwidth Throttling Test Lab Professional
Capacity Planning Test Lab Engineer
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient internal resources to configure effective pilot environments, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.
IT Consulting Firepower
Cisco Firepower AVC Remote Technical Support
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall environments based around Cisco ASA firewalls with Firepower Services.
Fortinet 6300 Series Firewalls Technical Support Services
Open Now Fortinet 6300 Series Firewalls Onsite Technical Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet firewalls to protect all your digital resources at the network edge, within the data center core, at branches, and in the cloud.
Palo Alto Networks PA-5400 Series Firewalls Network Security Auditor
Palo Alto Networks PA-Series Firewalls Technology Consulting
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your on-premises and cloud-based resources and protects any user at any location with any endpoint device.
Microsoft Exchange Server Server Troubleshoot Expert
Microsoft Exchange Migration Small Business IT Consulting Company
Progent's Microsoft-certified professionals average more than a decade of background delivering messaging support for companies that range from small businesses to global corporations. Progent provides economical consulting for all editions of Exchange Server to enhance email and virus security, design high availability email systems, and implement remote and wireless email access. Progent's Microsoft Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 desktops running Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Emergency Specialist Citrix MetaFrame
Presentation Server Remote Support Services
Progent's Citrix experts can assist your business to plan, install, manage, and support a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that features high availability, enhanced security, and rapid recovery.
Security Management Practices Network Consultant
Security Consultants Cryptography
For smaller organizations, computer security and regulatory compliance can be excessively complex to stay ahead of but too dangerous to ignore. The world's largest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It seems as though there's nowhere to run. Progent makes it affordable for small and midsize organizations to carry out vital security tasks effectively by offering the benefit of billable time to the closest minute without any minimum charge for online support. You can have the help of a seasoned information consultant to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security plan.
Google Android patch management Engineers
24-Hour Security patch management Consulting
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like printers, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Top Rated Barracuda Backup Disaster Recovery Support Outsourcing
Barracuda Backup Encryption Support and Help
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to assist your business to plan, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
SCCM 2016 Mobile Device Management Specialists
SCCM 2016 Software Inventory Remote Technical Support
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
ransomware cleanup and recovery Consult
Largest Avaddon ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Award Winning IP-PBX Computer Consultants
Top Quality Cisco VoIP Phones and Jabber Technical Support
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft System Center Operations Manager Network Consulting
Consultant Network Monitoring
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions available as economical services designed to assist you to detect and resolve a an array of network issues before they get big enough to disrupt productivity.
Specialists Microsoft ISA Server
24x7 On-site Technical Support ISA 2004 Standard Edition Server
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Windows Server 2022 Windows Defender ATP Technology Consulting
Top Quality Windows Server 2022 migration Online Support Services
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Hornetsecurity Altaro VM Backup Offsite Integration Services
Hornetsecurity Altaro VM Backup and vCenter Computer Consulting
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to assist you to design, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
SonicWall Network Consultants
SonicWall PRO Cybersecurity Firm
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall products including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate processes.
8540 wireless controller Support Services
Wave 2 wireless controller Setup and Support
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by detecting threats and filtering traffic content based on user class and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology.
Telecommuting Network Consulting
Helpdesk for at Home Workforce Technical Support Services
Progent has 20 years of background helping small and mid-size businesses to plan, implement, tune, administer, and debug computer networks that support teleworkers.
Technical Support Windows 11 Wigets
Network Setup Windows 11 Compatibility Testing
Progent's Windows 11 experts can provide a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, centralized provisioning, and Help Desk support.
Microsoft Lync Server Instant Messaging Technology Consulting Services
Specialist Lync Server 2013 and SharePoint
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support services to help you to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Consulting Company Small Office
Small Office Upgrading
Progent is a leader in cost-effectively providing enterprise-class IT support to small companies. Progent's achievement in handling the network service requirements of the historically underserviced small company market is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional costs out of managing IT service, added unmatched technical skill into the IT service mechanism, and significantly accelerated the solution process.
ProSight Reporting Remote Infrastructure Monitoring Online Troubleshooting
ProSight Reporting ConnectWise Manage Ticketing Network Consultant
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Computer Consultant Office 365 Integration
Online Help Microsoft 365 Outlook Integration
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of product bundles intended for customers from individuals and households to enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help you to evaluate the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Remote Consulting Shared Help Desk Ticketing Economics
Shared Computer Support Help Desk Costs Online Consulting
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to reduce costs and improve productivity.
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