Enlarging your at-home workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Pasadena company to pick the right technologies and follow leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent can provide services that go from on demand guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Pasadena, California businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A sudden, company-wide transition to a from-home workforce, which could be driven by a pandemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed internal Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Pasadena, California company, call