Pasadena Teleworkers Configuration Consulting Partner
Help Desk Call Center Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Pasadena company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Pasadena, California organizations to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Help Desk Services for Teleworkers
A rapid, enterprise-wide transition to a from-home business model, which could be motivated by an epidemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Call Center. Progent's Help Desk services make it possible for organizations to outsource or expand their Help Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services utilize Progent's extensive team of online IT support experts combined with enterprise-class trouble ticketing and follow-up technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop technical support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to check or update the status of their active trouble tickets, add details, and upload screen captures or relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your company to expand your existing Help Desk team by sharing responsibilities for Support Desk support services transparently between your regular support personnel and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collaborative support model based on the number one PSA platform for managing help requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. To learn how Progent's Support Desk Augmentation Services can enable your company to provide best-in-class desktop support to your at-home employees, visit Progent's Help Desk Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Pasadena, California business, call
An index of content::
Professionals Symantec Backup Exec
Apple Mac Backup Consultant
Progent can provide affordable remote access to IT engineers skilled in a broad range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can help you to deploy, upgrade, or maintain data backup solutions for a variety of topologies including on-premises, remote, cloud-based, or a mix.
Suse Linux Network Consulting
Mandriva Linux Professionals
Progent's Linux consulting services provide small businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with an easy single consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Fault Tolerant Inter-Office Connection On-site Technical Support
High Availability Networks Integration Services
Progent’s high availability system consultants offer non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet interface design, non-stop data center consulting, and other fault-tolerant operations support to help your small business integrate a non-stop environment for mission-critical applications. Progent possesses the knowledge and experience to develop affordable, 24x7 networks by deploying the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet connection and intelligent system load balancing.
Juniper Junos Network and Security Manager Security Firms
Juniper Junos Configuration Cybersecurity Consultancies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Exchange 2016 Migration Support and Setup
Help and Support Microsoft Exchange Server 2016 Upgrade
Progent can assist you in all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Top Quality Network Consulting Cisco ASA 5500-X Firewall
Firesight Support and Setup
Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX 500 or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
24 Hour Check Point UTM-1 Edge Network Consultants
Consultants CheckPoint FireWalls
Progent's Check Point firewall experts can show you how to plan, deploy, and administer firewall environments built around Check Point NGFW security gateways and Check Point's subscription-based security services. Progent can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Cisco Migration Companies
Cisco Access Point Migration Consulting
Progent's Cisco certified networking consultants have extensive experience helping ISPs to design, implement, manage, optimize, and debug high-availability, scalable connectivity solutions suitable for shared public networks.
Private Cloud Integration Engineer
Virtual Machine Hosting Specialist
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in a solution that delivers the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are based on mature virtualization platforms that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
SMS Migration Computer Consultants
Urgent SMS 2003 Upgrade Troubleshooting
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications rapidly and reliably to appropriate users, reduce software costs and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by efficiently utilizing the management functions built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and appliance inventory.
Specialists Citrix Stage Manager
Citrix Essentials for Hyper-V Specialist
Progent's Citrix-certified experts can help your organization to assess the potential strategic benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Hyper-V network, and show you how you can use Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtual network while lowering the cost of resources and support and simplifying administrative processes.
Ubiquiti UniFi Controller management Consult
Technology Professional Ubiquiti Security Gateway
Progent can provide quick access to the expertise of seasoned Wi-Fi consultants who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi wireless access points for your required coverage and throughput.
Technology Professional Dynamics GP Continuum
Dynamics GP eConnect Consultant
Progent's seasoned application designers and programmers can help your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your organization without losing the advantages of Windows integration. Progent can also provide help with a selection of software development tools that can be used to create integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft Office 2000 Computer Support
Consulting Microsoft Office 2003
Progent's pricing policy is to charge for online support and on-site visits per minute. As a result, you are billed only for delivered services. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no retainer for support services delivered during regular working hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to permit minor problems to fester.
Dynamics GP/Great Plains Features IT Consultant
Open Now Microsoft Experts Dynamics GP/Great Plains On-site Technical Support
Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics platform that unifies data and processes throughout your company, communicates seamlessly with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you set up and maintain a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Dynamics GP 2010.
CheckPoint FireWalls Evaluation
Check Point Software Blade Security Audit Services
Progent's Check Point Software consultants can show you how to choose and configure Check Point Software Firewall/VPN software and hardware powered by Check Point Software's technology to provide an economical and effective security solution for your information network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central source for on-going network support, administration, education, and consulting expertise.
Consulting Services Network Infrastructure Health Review
ProSight Network Asset Report Consultancy
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability.
Ubiquiti UAP-AC WiFi access point Consultant
24-Hour Ubiquiti AP Consultancy
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices running throughout multiple venues with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to assess the value of UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi solution.
System Design Network Integration
Project Planning Onsite Technical Support
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco system specialists offer a range of IT consulting services such as project management, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, local or remote branch office support, and technical support for data center hosting environments. A Progent network architect can help you design a multi-site information system that makes efficient use of co-location facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises design, deploy and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Microsoft SQL Server Information Technology Outsourcing Company
Microsoft SQL Specialist
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of cutting-edge high-end applications that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
NetApp MetroCluster Troubleshooting Consultants
NetApp MetroCluster Troubleshooting Consultant Services
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between datacenters located as far as 300km apart from each other. Progent's team of veteran IT experts can assist you to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR solution to verify adherence with industry standards and government requirements.
Symantec Backup Exec Professional
24-Hour Specialist BackupAssist
Progent can provide economical remote access to consultants with expertise in a broad range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent can provide consulting support for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to design, enhance, or maintain data backup solutions for a range of topologies including local, remote, cloud, or a mix.
Nexus Switch Latency Remote Technical Support
Configuration Nexus Switch OTV
Nexus switches are intended to provide the speed, scale, uptime, cloud readiness, capacity, security and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting and troubleshooting services to help you to design an optimal network topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant features available for Cisco's Nexus products. Progent's consultants can also help your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
24/7 Juniper Networks NetScreen Cybersecurity Tech Services
Award Winning Security Evaluation Juniper NetScreen
Progent's Juniper Networks-certified NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology systems.
Consultant Services Slackware Linux
Slackware Linux Consulting
Progent's Linux support experts provide small companies and developers help with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise provides you with an easy single source to help you build and manage a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Network Health Audit Engineers
Network Health Assessment Engineer
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability.
Microsoft Exchange 2000 Technical Consultant
Emergency On-site Technical Support Microsoft Exchange 2000 Upgrade
Progent is one of the most experienced network consulting companies for designing email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange Server 2000 for typical situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
After Hours Small Business Wireless Computer Engineer
Building-to-building Wireless On-site Technical Support
Progent’s wireless consultants can help small businesses plan, select, test, install and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of security that matches or excels wired connections. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless connectivity solutions that align best your company requirements.
Remote Branch Office System Consulting
Internet Data Center Remote Troubleshooting
For enterprises with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco system specialists can provide a variety of network support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, network architecture, on-site or remote emergency support, and troubleshooting for colocation hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises design, integrate and maintain major rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
Setup and Support SCDPM 2012 Troubleshooting
SCDPM 2012 Consulting Services
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to design, implement, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or full project management support. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft Office SharePoint Server 2019 Online Support Services
Professional SharePoint Portal Server
Progent's Microsoft-certified experts can help you evaluate the economic justification for implementing SharePoint Portal Server 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, help you to set up MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, design a comprehensive security plan that includes portal solutions, and deliver maintenance and Help Desk services.
Best Professional Office 365 and iPhones
Office 365 AD FS Online Support Services
Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Solaris Online Network Consulting Organization
Solaris Remote Services
Progent offers nationwide remote technical support and consulting services for businesses that run Solaris networks or whose IT systems include a mix of Solaris and Microsoft products. Remote network consulting offers optimum leverage for your IT dollar by extending user efficiency and shortening the time charged for network analysis and repair. Advanced remote access utilities and experienced service specialists and engineers allow Progent to solve the majority of network issues without wasting time and money by going to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security professionals to help with the most difficult network problems.
Onsite Technical Support Jabber and Exchange
Jabber and WiFi Remote Support
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.
24-Hour Telecommuting Cisco Consulting Home Based Virtual Office
24x7 Home Based Microsoft Consultants Work At Home Job
Progent believes that a carefully designed and executed network is a vital factor for enabling any company's success, and Progent follows this philosophy in our corporate system environment. Progent has created a fault-tolerant virtual office network that allows our in-house engineers and certified contractors to deliver fast and efficient service, collaborate closely on challenging projects, and gain from professional and private maturity by being part of a dynamic company culture of personal drive and freedom.
Small Business Consolidate
24/7 Consulting Organization Small Business
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to show clients affordable alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from remote offices to nationwide corporations, Progent's network consultants can show you how to enhance your network's e-mail infrastructure, security, availability, performance, and IT management.
Consultant Services Private Cloud Services
Virtual Server Private Cloud Hosting Engineers
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based on mature virtualization techniques that enable small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Microsoft Windows 2008 R2 Onsite Technical Support
Network Consultants Windows Server 2008 R2
Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to use new management utilities, and provide continuing consulting and tech support via low-cost options including Helpdesk support and online technical assistance.
Consultants Windows Server Essentials Disaster Recovery
Cisco Expert Specialist Microsoft Windows Server 2012 R2 Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the older physical on-premises datacenter to the new hybrid computing paradigm that combines on-premises and virtualized cloud-based resources. Progent's consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can help you to determine the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing environment. Progent can provide comprehensive project management support to help you design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
ProSight Email Zero Hour Protection Consulting
24/7 ProSight Email Data Leakage Prevention Specialists
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
MS SQL Server Development Firms
SQL Designer
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end applications that can provide your business a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Services Infor SyteLine CloudSuite Installation
Emergency Infor SyteLine CloudSuite Document Automation Consultant Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing, distribution and service companies to manage complicated supply chains and streamline key business processes to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Microsoft SCDPM 2012 Disaster Recovery Computer Consulting
Microsoft Experts SCDPM 2012 Reporting Troubleshooting
Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of all sizes to design, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn problems, or comprehensive project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
ASA 5500-X Firewall with Firepower Computer Consulting
Remote Consulting Cisco ASA Configuration
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Support Group Online Visio Training
Online Acrobat Writer Training Professional
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and flexibility of web-based seminars plus the effective training techniques of expert teachers who utilize advanced technology to reproduce live, participatory learning environments. Progent offers remote education for key desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Visio: MS Dynamics business accounting and reporting products including MS Dynamics GP; as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Exchange Server 2016 Upgrade Planning Outsourcing
Microsoft Exchange 2016 Upgrade Network Consulting
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
IT Consulting Group CISA
ACHDS Network Consulting
Progent offers clients the services of consultants who have earned some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their computer service professionals have accredited testing plus extensive practical field experience so that Progent's customers can use Progent's service with confidence. Often, vendor credentials such as the CCIE brings privileges for substantially better vendor support than is offered to uncertified service providers, enabling Progent to deliver customers a better class of computer service. In other cases, recognized credentials such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized IT experts.
Microsoft Intune Network Consulting
Intune and Apple iOS Remote Technical Support
Progent's Intune consultants can help your company to understand the business value of adopting Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security policies, plan and deploy pilot systems to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune solution.
Windows Server 2012R2 Hyper-V Professional
Windows Server 2012 R2 Configuration Manager Network Consultant
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Consulting Ubiquiti XG Security Gateway
Technology Professional Ubiquiti WiFi access point
Progent offers quick access to the skills of seasoned Wi-Fi consultants who can help you to assess the value of Ubiquiti UniFi wireless access points for your company and assist you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and place UniFi Wi-Fi APs for your required coverage and throughput.
Top Quality wireless IP phones and Cisco Unified Communications Manager Technical Consultant
CCIE Expert Certified wireless IP phone upgrades Computer Consulting
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are on the move within office, hospitality, health-care or other venues where management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many components of your wireless infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite support to help your organization create and manage a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
HP Data Protector Consulting
Deduplication Consulting Services
Progent can provide affordable online support from IT engineers with expertise in a wide array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help your company to design, upgrade, or maintain backup solutions for a range of environments including on-premises, edge to datacenter, cloud-based, or a mix.
Maine Security Consultants
Montana Integration Firm
Progent’s Technical Response Center provides nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone support and online direct network connection to troubleshoot and resolve network problems rapidly and economically. The scope of technical experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as needed. For urgent problems, the Technical Response Center endeavors to answer your request for service in less than one hour.
Professionals Dynamics GP Management Reporter
Dynamics GP Refreshable Excel Reports Reports
Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all business processes, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized business software development and web commerce solutions that integrate transparently with Dynamics GP.
Small Business Software Consulting
Small Office IT Consulting
For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
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