Rochester Remote Workforce Configuration Advisor
Help Desk Solutions Consulting Services
Enlarging your remote workforce may have a significant effect on network infrastructure, security, and company processes. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Rochester organization to select the appropriate technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Rochester, New York organizations to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, data protection solutions, and streamlined management.
Help Desk Services for Remote Workers
A sudden, organization-wide changeover to a from-home workforce, which could be the result of an epidemic or as a component of a disaster recovery process, can overstretch even a high-performing internal Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of online technical support experts along with world-class ticketing and tracking software to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or revise the status of their active tickets, add details, and upload screen captures or attachments. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex issues. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Supplemental Service enables your business to expand your current Help Desk team by sharing delivery of Help Desk support transparently between your in-house IT support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the leading professional services automation platform for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. To find out how Progent's Call Center Supplementation Services can enable your business to provide world-class IT support to your telecommuters, visit Progent's Support Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Rochester, New York business, phone
An index of content::
24-Hour Altaro VM Backup Scheduling Consulting
Technology Consulting Altaro VM Backup Testing
Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Dynamics NAV Application Support
Microsoft Dynamics NAV Applications Support
Progent can provide remote and on-premises installation, upgrade, application development, training for Dynamics Business Central/Navision.
PC Desktop Technology Consultancy Firm
Microsoft Desktop Migration Consultant
Progent can provide a variety of economical remote and on-premises support services to help your business to install, administer, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Barracuda Backup Testing Online Support
Troubleshooting Barracuda Backup LiveBoot
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to plan, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup.
Remote Employees Endpoint Security IT Consultant
At Home Workforce Endpoint Security Configuration
Progent can help small and mid-size businesses to configure security defense solutions and deliver response services to support work-from-home employees.
Troubleshooting SentinelOne Singularity and Vigilance Reseller
SentinelOne Endpoint Protection Consultants
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Specialists Microsoft Teams AAD Connect
Microsoft Teams Admin Center Specialists
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Microsoft SQL 2008 Information Technology Consulting
Computer Engineer SQL Server 2008
Progent's Microsoft-Premier SQL consultants can provide an array of support services to assist small companies to design, configure, manage, and troubleshoot Microsoft SQL 2008 solutions in order to gain the optimum strategic benefit from this advanced relational database technology. Also, Progent can provide assistance with system infrastructure, company-wide security, and application programming to optimize the strategic advantage of your SQL Server 2008 investment.
Windows Server 2019 Security and Compliance Remote Support Services
Windows Server 2019 Hyper-V Onsite Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Immediate Consultant ASA Firepower
Cisco Firesight Support and Setup
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, administer and debug firewall solutions built around Cisco ASA firewalls with Firepower Services.
Mission Critical IT Applications Online Troubleshooting
Urgent Technology Consulting Services Server Consolidation
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
Exchange 2013 Load Balancing Support and Setup
Exchange 2013 Integration Computer Consulting
Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements favorably impact vital areas such as manageability, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Technical Consultant SQL Server 2016
Emergency Microsoft SQL Server 2019 Online Support
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Remote Network Support Consultant
Remote Network Support Consultants
For medium-size businesses looking for network consulting services, Progent can deliver an array of alternatives such as on-site help, on-line assistance, off-site Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation support, application development, and professional consulting. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides expert in-person help for solving network issues rapidly and affordably.
Integration iPhone remote access
iPhone backup Integration Services
Progent can provide affordable online assistance to help your business to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the strategic value of your information network.
Remote Support Services CIO
Chief Information Officer Online Support Services
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business processes so they match better with your business objectives. Your company can create and implement a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.
Microsoft T-SQL Programming Firm
After Hours SQL Server 2008 Upgrading
Progent's certified SQL Server application developers and DBAs offer online consulting to assist businesses of all sizes to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer support for any facet of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.
24 Hour Symantec VelociRaptor Network Consultants
Forensics Services Symantec Security
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor family or show you how to upgrade to more recent firewall solutions. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical help, maintenance, education, and security expertise.
Hornetsecurity Altaro M365 SharePoint Backup Consulting Services
Hornetsecurity Altaro 365 Total Teams Chat Backup Integration Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
SQL Server 2014 Backup Technical Support
SQL Server 2014 Delayed Durability Information Technology Consulting
Microsoft SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services including planning, deployment, management, remediation, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
F5 Networks 3-DNS Online Troubleshooting
Content Delivery Networking Products Computer Consultants
Progent provides high availability load balancing consulting covering network load balancing, load balanced program, network backbone routing, and content dispatching products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Professional SentinelOne Ransomware Protection
SentinelOne Ransomware Protection Consult
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and safer AD environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, better compliance with data security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and higher availability.
Services Linux RedHat Remote
Linux Remote Specialist
Progent offers national remote help and troubleshooting services for businesses who run networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote IT help offers optimum leverage for your IT dollar by protecting user productivity and shortening the hours billed for network repair services. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security specialists to assist with the toughest network problems.
Best Integration Consultant Small Office
Small Business Network Solutions
Progent delivers the help of Microsoft and Cisco-Premier IT support professionals to show clients economical ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's expert consultants can assist you to enhance your information system's e-mail architecture, protection, availability, performance, and system management.
Fault Tolerant Branch office Network On-site Support
Redundant Connectivity IT Consultant
Progent's high availability inter-site connectivity and 24x7 system infrastructure engineers can help small companies achieve zero-downtime Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and deploy high-availability Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable non-stop interoffice networking.
Tech Expert Small Business
Small Office Computer Network Support Companies
Progent's Microsoft and Cisco certified computer consultants can provide advanced support for a wide array of products and technologies and can provide that expertise by phone nationwide or onsite in select cities across the United States and anywhere in California. Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity issues, as well as the the support of CISA-accredited security consultants to handle high-level security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.
Microsoft Azure Virtual Machines Programmer
Azure and SCDPM integration Consultancy
Progent can assist small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
FAQ about Network Consultant From Home Job
Top Contractor FAQ about Network Consultants
To see replies to frequent questions concerning being a consultant at Progent, see Employment at Progent Questions and Answers.
Emergency On-site Technical Support Remote Desktop Connection for Apple Mac
Specialist Windows Virtual Desktop for Apple Mac
For businesses that have a combination of Mac and Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent software on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Windows-based PC to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to use Microsoft Windows applications locally. Progent's Mac technology consultants can help your business to maintain these products for using Microsoft Windows applications on your Apple Macs and can also help you to assess and configure third-party solutions for Windows platform simulation.
Consulting Phobos ransomware recovery
Professional ransomware removal and data restore
Progent's seasoned ransomware recovery consultants can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Engineer CRISC Risk and Information Systems Control
CRISC Certified Network Risk and Information Systems Control Architect Professionals
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Dynamics GP Integration Manager Consulting
Technical Support Services Microsoft Dynamics GP
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your company and customers.
Small Office Network Support Group
Cisco Outsourcing Technical Support Small Office
Progent delivers the help of Microsoft and Cisco-Certified network consulting professionals to show clients economical ways to help companies maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's expert consultants can help you improve your network's e-mail architecture, security, availability, throughput, and system administration.
24/7/365 Windows 2000 Configuration
Windows 2000 IT Consulting
Progent's certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting services include system design, installation, project management, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Select Topic: