Enlarging your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can help your Rochester organization to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Rochester, New York organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and unified management.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide transition to a from-home business model, which might be the result of an epidemic or as a component of a business continuity process, can overstretch even a well-staffed in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk by using Progent's online Technical Response Center team.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Rochester, New York organization, call