Santiago At Home Workforce Integration Support and Consulting
Call Desk Solutions Consulting Services
Enlarging your telecommuter workforce can have a significant effect on network architecture, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Santiago organization to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Santiago, Región Metropolitan organizations to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A fast, organization-wide transition to a from-home workforce, which might be motivated by an epidemic or as part of a business continuity preparedness plan, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive team of online technical support specialists along with enterprise-class ticketing and follow-up technology to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC support from help requests through trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or revise the status of their current tickets, add information, and append screenshots and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to resolve advanced issues. For more information, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your current Help Desk staff by sharing delivery of Support Desk support transparently between your regular IT support staff and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a collaborative support solution based on the leading PSA platform for managing service requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. For information about how Progent's Support Desk Supplementation Services can enable your business to deliver world-class IT support to your at-home employees, visit Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Santiago, Región Metropolitan business, call
An index of content::
Top Consultant Enterprise hybrid cloud
Microsoft Azure hybrid cloud solutions Consultancy
Progent offers expert online consulting to help companies integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Award Winning Hybrid cloud Services
Consultancy Enterprise hybrid cloud solutions
Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine physical IT assets along with cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft ISA Server 2006 Network Consultant
Online Troubleshooting ISA Server 2006
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft ISA Server consultants can help you plan, cost-justify, test, implement, configure and manage the Standard or Enterprise version of ISA Server 2006 on your network.
Azure and Dynamics GP Coding
Microsoft Azure Backup Contract Development
Progent can help businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Consult ProSight Email Content Filtering
Email Virus Fingerprint Specialists
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Microsoft SQL Engineers
Microsoft SQL Server Security Consulting Company
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can give your business a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Technical Consultant MSP360 Backup
MSP360 Exchange Mailbox Backup Technology Consulting Services
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution based on MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical computers, supports all popular public clouds, and allows businesses to build a data protection solution with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, computer errors, malicious insiders, and malware assaults like ransomware. For more information, go to ProSight DPS 360 Backup solutions.
Services Solaris with Windows
UNIX with Windows Support
Progent can help your company to plan and implement an efficient transition from a UNIX-powered IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce productivity disruption by developing an effective transition strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of current environment, migration planning and validation, Microsoft Exchange migration support, data and application software transition, and server and storage system migration and economization.
Tracking Service Costs Network Consultants
Service Reporting Remote Technical Support
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by each consultant to each customer. The practice of detailing and organizing support activity allows more efficient support and eliminates a variety of common problems such as when a support customer is effectively held hostage to a consultant who won’t release vital service information.
ADSL2+ Professionals
Internet Connection Professional
Progent offers access to the affordable support of online Internet connectivity experts to help your organization to assess or update your ISP services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.
Co-managed Call Center Setup and Support
Supplemental Help Desk Network Engineer
Progent’s Co-managed Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Consultancy Microsoft Access application programming
VBA Developer Firm
Progent’s team of expert programmers, relational database designers, and project managers can help large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database designers and programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other applications such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can assist businesses to build, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.
Aironet Wave 2 Wi-Fi Access Point Online Help
Aironet 802.11ac AP Support Outsourcing
Progent's Cisco-certified wireless networking experts can help organizations of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, scale, security compliance and ease of management needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide efficient online and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Dharma ransomware recovery Services
ransomware cleanup and file restore Technology Professional
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Remote Consulting Offsite Workforce Security
Support and Setup Offsite Workforce Security
Progent can assist small and mid-size organizations to set up endpoint device security protection systems and deliver response services required for at-home workers.
Immediate Computer Consulting Exchange Server 2003 Upgrade
Microsoft Expert Exchange Server 2003 Upgrade Consulting
Progent's Microsoft Premier engineers offer world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server 2007 rollouts or updates and can supply onsite technicians to assist large companies with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.
Emergency On-site Technical Support VMM Console
Microsoft Expert IT Consultant SCVMM 2012 Reporting
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to migrate from a legacy version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem so you get the highest possible return on investment.
Solaris Specialists
Sun Solaris Consultants
Progent's Solaris platform consulting experts offer small companies and developers support for managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Emergency Network Engineer Windows 2012
24-7 Online Support Services Windows 2016
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and in-depth knowledge in designing and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent’s consulting services can assist you with planning, deploying, administering, and supporting Windows Server solutions that increase the productivity of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Remote Consulting Services Infor SyteLine CloudSuite Doc Trak
Infor SyteLine CloudSuite Materials Management Consultancy
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing, distribution and service companies to manage supply chains and streamline critical business processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from as-needed advice to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and DBA services.
Microsoft 365 Excel and SQL Server Specialists
Technology Professional Office Excel 2016
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of remote support services to assist your organization to design, develop, pilot test, install, administer, and debug applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different versions of Office Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn issue related to Excel and Progent can also provide full project management support for upgrading or developing line-of-business application software built on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the needs of individual users or groups.
Polycom RTX Telepresence Technology Professional
LifeSize Video Conferencing Engineer
Progent can provide the expertise of a senior specialist with years of experience installing, managing, and upgrading video conferencing platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support team, your Internet Service Provider, and your telepresence technology supplier to assist your company maximize the strategic value of your telepresence solution.
Cisco CCIE Jobs
Cisco Consultants Telecommute Jobs
If you are a network engineer with system support experience, teaming with Progent and working for Progent's customers will expand your skills via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering network expertise and technical help to small businesses will offer you the opportunity to work closely with business leaders and contribute significantly to the success of exciting companies. In addition, Progent's virtual office network provides state-of-the-art tools for remote support and wireless access to allow you to come up with speedy solutions when you take on business-critical issues.
Network Solutions Microsoft Office XP
Microsoft Office System Internet Networking Consultants
Progent imposes no minimum charge and asks no retainer for services delivered during regular working hours. Progent's one-minute granularity does away with large bills for quick solutions so you will not be forced to allow simple problems to stay unaddressed. .
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