Santiago At Home Workforce Configuration Consulting
Call Desk Solutions Consulting Services
Enlarging your remote workforce may have a major effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Santiago company to select the appropriate technologies and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Santiago, Región Metropolitan businesses to succeed with any facet of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Services for At-Home Workers
A fast, company-wide switchover to a from-home workforce, which could be motivated by an epidemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive network of remote technical support experts combined with world-class trouble ticketing and tracking software to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 PC support from service requests through trouble ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to track or revise their current trouble tickets, enter information, and append screen captures or attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT specialists to deal with complex problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables your business to augment your current Support Desk organization by sharing delivery of Help Desk services transparently between your in-house support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collaborative support solution based on the number one professional services automation platform for handling help requests and ticketing, establishing ownership, tracking progress, and generating reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your business to provide world-class IT support to your at-home workforce, refer to Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Santiago, Región Metropolitan organization, call
An index of content::
Network Consultants Cisco Virtual Private Network
Cisco Virtual Private Network Outsourcing
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business needs. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.
CIO IT Consultant
Part-Time CIO Remote Consulting
Progent can provide the temporary services of a veteran CIO to provide strategic direction to help you select and maintain network technology appropriate for your present needs and that can serve as a solid foundation for your future growth. Progent's part-time Chief Information Officer services provide financial advantages to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to maintain all leading operating systems and networking technologies plus a broad selection and business applications, Progent is in a unique position to provide objective recommendations as well as expert technical support for developing IT solutions that fit the special requirements of your organization.
Windows Server 2008 R2 On-site Technical Support
24/7 Windows Server 2008 R2 Consulting
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test systems and migration strategies, integrate Windows Server 2008 with your network environment and workload, educate your IT staff how to run enhanced management tools, and deliver ongoing consulting and technical support via budget-friendly alternatives including Helpdesk support and online technical assistance.
SCCM 2016 Upgrade Online Support Services
SCCM 2016 Upgrade Support Outsourcing
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
FAQ about Telecommuting Microsoft Consultant Jobs Available
24-7 FAQ about Recruit Network Consultant Telecommute Jobs
To see answers to common enquiries about becoming employed by Progent, see Employment at Progent Questions and Answers.
Microsoft Intune Technical Support Firm
Microsoft Configuration Manager Repair
Progent's Microsoft-certified consultants can assist your company to automate desktop PC update and patch deployment by providing expertise with administration platforms like Microsoft System Center Configuration Manager 2007, SMS 2003, and WSUS.
MOM Case Study
Operations Manager Case Studies
Before Progent's MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address network troubles before they grow to be critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems are there. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class availability, safety and productivity.
24/7 Exchange 2007 Server Technology Professional
Exchange 2007 Server Professional
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
SQL Server 2019 High Availability Consultant
SQL Server 2019 SSRS Online Help
Progent's certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution design and integration, software programming, SQL Server management, and cybersecurity.
Microsoft ISA Server Technical Support
ISA 2000 Server Setup and Support
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.
IT asset documentation management Engineer
Consultant Services client credential management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Supplemental Support Desk Information Technology Consulting
Cisco Expert Onsite Technical Support Extended Call Desk
Progent's Shared Help Desk service allows your business to share the load for Help Desk services transparently between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Cisco Certified Expert Meraki CMX Remote Support
Meraki MR84 Access Point Support
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to assist businesses of all sizes to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.
Emergency Computer Engineer Helpdesk for Remote Workers
Onsite Technical Support Teleworker Services
Progent has 20 years of experience assisting small and mid-size companies to plan, deploy, tune, administer, and debug information networks that support remote workers.
Exchange 2003 to Exchange 2010 Upgrade Consultants
Microsoft Exchange Server 2010 Migration Specialist
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to plan and implement an efficient migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast payback by increasing your productivity, lowering the expense of hardware and support, streamlining administration, and integrating your key communications platforms.
Amazon S3 disaster recovery Reports
Top Ranked Integration Amazon AWS instances
Progent can provide affordable online consulting to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent offers as-needed support to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Altaro VM Backup Verification Outsourcing
Consulting Services Altaro VM Backup Verification
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Remote Workers IP Voice Remote Troubleshooting
Setup and Support At Home Workforce VoIP
Progent can assist small and medium-size businesses to implement VoIP platforms to give their at-home workforce the advantage of seamless extensions of the corporate phone system.
Dynamics GP Custom Software Troubleshooting
Urgent Dynamics GP Visual Studio Technology Professional
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, turning uncooked information into useful insights into your company and customers.
Best Windows Server 2019 Live Migration Integration Support
Windows Server 2019 integration Technology Consulting Services
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your business to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
ASA and PIX Firewalls Remote Technical Support
Cisco ASA 5500-X Firewall Consultant
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent's Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consulting Services ransomware cleanup and restore
Specialists MongoLock ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
MCSE Expert Certified Windows and UNIX Consultancy
Immediate Consultant UNIX with Windows
If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your computers into a unified network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, superior performance, and tight protection. Progent's UNIX and MS Windows integration assistance services include IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, on-site technical support, and Contact Center support.
Consultant Small Business Network
Professionals Small Business
If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services free your business from dependence on single freelance service provider while giving you cost-effective and reliable access to high-quality technical support. By providing IT support help when you need it, offering specialized expertise for critical technologies, delivering unique services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an economical way for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a reliable and secure IT network and to benefit from quick access to the skilled support ordinarily available only to enterprises who are able to afford a sizeable internal IT group.
Amazon EC2 endpoint Development
Best Amazon AWS instances Reporting
Progent can provide cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Microsoft Windows 11 Configuration Manager Consultancy
Remote Technical Support Windows 11 Wigets
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud solutions, mobile management, telecommuter access, security and compliance, centralized provisioning, and Help Desk support.
Progent Cybersecurity Experts in the News Professional
Progent Cybersecurity Experts in the News Professionals
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Windows Server 2000 Upgrade
Windows 2000 Server Specialist
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Hermes ransomware recovery Consulting
Snatch ransomware recovery Consultant
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
ASA with Firepower Support Services
Technical Support Services Cisco Firesight Management
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Network Consultant Duo Zero Trust Security
Identity Verification Remote Support Services
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Automated Desktop Monitoring IT Consultant
ProSight Remote Desktop Monitoring Support and Integration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital assets.
24x7x365 Technology Consulting Services SharePoint
SharePoint Server 2003 Technical Support Services
Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server provides a central spot for your employees or clients to access, organize, share and manipulate relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information they've created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can assist you to manage your current SharePoint solution or upgrade to the current release of SharePoint.
24x7 Microsoft Certified Mobile Device Management Computer Engineer
Remote Support Services Intune SCCM Integration
Progent's Intune consultants can assist your organization to assess the business value of adopting Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to define security and compliance policies, set up test systems to evaluate the benefits of Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Largest Connectix Virtual Server Computer Engineer
Largest Professional Microsoft Virtual Server 2005
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the performance needed to carry out server consolidation, software upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready computing network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies wishing to improve ROI in application programming and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy MS Virtual Server.
Consultant Services Lync Server 2013 Mobility Services
Specialists Microsoft Lync Presence
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Hyper-V 2016 Private Cloud Technical Consultant
Urgent Windows Server Hyper-V 2016 Security and Compliance Consulting
Hyper-V 2016 utilizes core features first developed for and proven on Azure, one of the world's biggest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade plan, train your IT administration and support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Microsoft Windows Designers
Microsoft Office IT Consulting Services
Progent's IT outsourcing packages offer economical network support for small businesses. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting network service budgets to grow in a more linear and controlled fashion than is possible by building up a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network foundation for your critical applications based on Microsoft Windows.
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