Santiago Work from Home Employees Connectivity Support Partner
Help Desk Call Center Solutions Consulting Services
Expanding your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Santiago company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Santiago, Región Metropolitan companies to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Support for Telecommuters
A fast, organization-wide switchover to a telecommuter business model, which might be driven by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive network of remote technical support experts combined with enterprise-class ticketing and tracking technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from service requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to monitor or edit the status of their current trouble tickets, add information, and upload screenshots and attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Supplemental Service allows your company to augment your current Help Desk Call Center team by splitting responsibilities for Help Desk support transparently between your in-house IT support personnel and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's shared Support Desk service is based on a co-sourcing support model utilizing the leading professional services automation (PSA) tool for managing service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to provide world-class technical support to your at-home workforce, visit Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Santiago, Región Metropolitan company, phone
An index of content::
CCIE Certified Jabber Troubleshooting Support and Integration
Cisco Expert Jabber and Microsoft Office Remote Consulting
Progent's Jabber consultants offer online or on-premises support to help organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the technologies that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
Exchange Server 2019 Online Support
24/7 Exchange 2019 SharePoint Integration Network Consultants
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Remote Consulting Proxim
Proxim Tsunami IT Consultants
Progent's wireless professionals can help small organizations design, choose, pilot, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that equals or excels wired interfaces. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless link solutions that align best your business needs.
Smartphone patch management Professionals
Top Rated Software patch management Professionals
Progent's managed services for patch management offer organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices like sensors and health monitors.
Emergency SCVMM 2012 Live Migration Support and Integration
SCVMM 2012 and SharePoint Information Technology Consulting
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from a legacy edition of SCVMM or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you realize the highest possible return on investment.
IT Consultants Exchange 2003 Upgrade
Technical Consultant Microsoft Exchange
Progent's certified consultants offer technical help and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include planning, deployment, project management, local and off-site technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Identity Verification Consulting
Consultant Services Duo Two-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Consultant Services Microsoft Teams data loss protection
Consulting Services Microsoft Teams and AAD Sync
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
24x7x365 Support Group Hybrid IT Network
Network Architect Small and Midsize Office
Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a broad array of technologies and can provide that expertise remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent offers online help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the support of CISA-accredited security consultants to handle high-level security planning and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the U.S.
Live Communications Server 2007 Consultancy
Live Communications Server 2007 Professionals
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, world-class solution offering advanced protection, seamless integration with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, enhanced individual productivity, and stronger IP protection with this simple-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the advantages of Office Communications Server across your entire organization.
Cybersecurity Contractors Juniper Junos Network and Security Manager
Juniper Junos Network and Security Manager Cybersecurity Team
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to help you to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a mix of Juniper's OS platforms.
SharePoint 2013 Web Parts Online Consulting
SharePoint 2013 Newsfeeds Outsourcing
Progent has been delivering SharePoint support since the initial SharePoint product was published more than 20 years ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific jobs related to your SharePoint 2013 deployment.
Desktop Technology IT Consulting Companies
Microsoft Desktop Business Computer Server Companies
Progent can deliver a broad range of cost-effective consulting and support services to assist your business to deploy, configure, repair, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or online technical support for individual computers or laptops or help your business to plan and implement a large-scale rollout of new or revised OS platforms and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and implement an office relocation or consolidation designed to cause the least possible interruption to your business.
Managed Detection and Response Technical Support
Security Awareness Training IT Consultant
Progent has identified five critical cybersecurity practices for organizations on a minimal budget.
Microsoft Office System IT Consulting Company
Microsoft Small Business Network Consulting Firms
Progent imposes no minimum charge and asks no monthly commitment for support services delivered during normal working hours. Progent's small granularity eliminates big invoices for quick solutions so you will not be forced to allow simple problems to stay unaddressed.
Best Multiple cloud integration Professional
Integration Companies Amazon AWS hybrid cloud integration
Progent can help you to design and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
IT Services Microsoft ISA Server 2006
Remote Support ISA 2006
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting enhanced efficiency by making these applications available to authorized remote or mobile users. ISA Server 2006 can guard corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server experts can help you plan, install, set up, and support ISA Server 2006 on your network so your business achieves a highly functional and economical balance of protection, convenience, and performance.
Skype for Business high availability Specialist
Skype for Business certificate management Services
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to assist your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Security Consultancy Symantec VPN
24/7/365 Symantec Firewall Firewall Audit
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can include firewall/VPN appliances and utilities, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop source for on-going network help, administration, training, and security expertise.
24-Hour Migration Consulting UNIX
UNIX Upgrade
Progent can assist your company to plan and execute an efficient transition from a Solaris-powered IT environment to a network powered by Windows and capable of running Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you guard your data and reduce productivity discontinuity by designing an effective transition strategy that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing infrastructure, transition strategy and testing, Microsoft Exchange migration support, data and application software porting, and server and storage migration and consolidation.
Shared Helpdesk IT Consultant
Call Center Sharing Technical Support
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Security Protection Bulletins Firewall Support
Critical Security Threat Bulletins Technical Support
This page contains current information on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs assistance protecting your network against the latest cybersecurity threats.
Online Help Small Business 300 Access Point
CCIE Expert Certified Small Business WAP500 AP Remote Support Services
Cisco's Small Business series of APs are Linux-based units intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises integration and debugging services to assist your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any size or architecture.
Microsoft Experts Specialist Exchange Server Upgrade
Exchange Server 2010 Migration Consulting Services
Progent's Microsoft-certified engineers can provide affordable online and onsite support to carry out your migration to Exchange 2010, generate comprehensive documentation of your upgraded email system, train your network support team and end users to get them up to speed quickly on Exchange 2010, and offer continuing management services and technical help. Progent's consultants can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Professional Network Security Evaluation
Information Risk Evaluation Professionals
Progent offers special security packages designed to deliver larger enterprises an objective and thorough network security assessment from a team of certified security engineers. All Progent's security evaluation packages feature a suite of services including network scans from within and from outside your company security perimeter, professional interpretation of scanned data by certified security consultants, creation of a report documenting the results, plus an interactive concise executive outbrief and an extensive live review for in-house network managers.
ISR G2 Routers Technical Support Services
ISR G2 Routers Remote Support Services
Cisco has designed an extensive array of routers including appliances designed to provide the security, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Herakles/QTS Test Lab Consulting
network piloting Lab Consultancy
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, the lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.
Network Infrastructure Health Evaluation Services
24 Hour Active Directory Review Services
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and increased uptime.
Altaro VM Backup Verification Online Help
Altaro VM Backup Verification Specialists
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
SBS Premium Add-on Professional
Small Business Server 2011 Technical Support
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with real-world background and broad experience in planning and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments powered by the SBS suite of servers and applications.
Oracle PL/SQL Design Firms
Oracle PL/SQL Integration Companies
Progent can provide fast and affordable online access to an authorized Oracle DBA expert or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Oracle DBA Engineer
Oracle Recovery Manager Consulting
Progent can provide fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides support for Streams replication tools and Oracle Recovery Manager.
Network Consulting Meraki Access Point Security
Meraki Dashboard On-site Support
Progent's Meraki wireless AP consultants offer remote and onsite support services to help organizations of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.
Select Topic: