Santiago At Home Workers Configuration Consulting
Help Desk Call Center Solutions Consulting Services
Expanding your remote workforce may have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Santiago company to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Santiago, Región Metropolitan organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a from-home workforce, which might be the result of a pandemic or as part of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's extensive network of remote technical support specialists along with world-class trouble ticketing and tracking software to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial service requests through trouble ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or edit the status of their current trouble tickets, add information, and upload screen captures or relevant files. Technical support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. For details, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service enables your company to augment your existing Help Desk Call Center team by splitting delivery of Help Desk support seamlessly between your regular support organization and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the leading professional services automation (PSA) platform for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver world-class desktop support to your at-home employees, go to Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Santiago, Región Metropolitan company, phone
An index of content::
Sun Solaris Help and Support
Solaris Professionals
Progent's Sun Solaris platform support experts offer small and mid-size businesses and software developers help with managing and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent can give your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy single consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Top Rated Amazon MWS programming Expert Development
Amazon Marketplace Web Service development training Coding
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Citrix Server Management Consultant Services
Engineers Citrix Virtual Server
Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Windows 2012 Cluster Server Remote Troubleshooting
Windows 2012 R2 Cluster Shared Volumes Support Services
Progent's certified failover clustering experts can help businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and show you how to automate the management of failover clusters.
Remote Monitoring and Reporting Support Outsourcing
Consultant Microsoft Operations Manager
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
VPN Security Security Firms
Watchguard Protect
Progent provides small and medium size businesses professional consulting for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and choose the right technologies from a variety of vendors to support your security goals while sticking within your budget restraints.
Expert Microsoft Certified Systems Management Server Consultant
SMS 2003 Upgrade Computer Engineer
Progent’s Microsoft experts offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is the new title for the update management platform previously known as SMS Server. Configuration Manager 2007 offers a range of new features to SMS Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified engineers can help you use Systems Management Server or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch control, application tracking, and licensing compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server 2003 to System Center Configuration Manager.
Virtual Office Microsoft Consultant Position
Subcontractor Remote Support Network Professional
Progent's company culture will allow you to become a more capable consulting professional by improving your information technology skills and boosting the satisfaction of your clients. Progent delivers this commitment by recruiting the best professional experts for you to work with, providing an advanced system architecture, using proprietary application utilities to deliver the maximum level of support, and by optimizing proven operational structures for attracting and keeping clients.
Telecommuting Network Consulting
Telecommuting Support Outsourcing
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SQL Server 2008 Remote Support Services
MS SQL Server 2008 Consulting
SQL Server 2008 offers powerful, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Integration Services Exchange Server 2016 Migration Planning
After Hours Exchange Server 2016 Migration Planning Online Technical Support
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Dynamics NAV Technology Consulting Services
Dynamics 365 NAV Consultants
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory control, operations, project management, procurement, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central/NAV experts can assist your organization to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, local, or hybrid deployment model.
Mandriva Linux Specialists
Linux Engineer
Progent's Linux consulting services offer small businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise offers you an easy single source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
GIAC Certified Information Assurance Cybersecurity Firm
Cisco Experts Web Application Security Network Security Test
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC certification including evaluating infrastructure vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Exchange Migration Specialist
Microsoft Exchange 2003 to Exchange 2010 Upgrade Specialists
Progent's Microsoft-certified network experts can help your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your productivity, lowering the expense of equipment and support, streamlining administration, and integrating your key communications platforms.
IT Consulting Microsoft Forefront TMG 2010
Forefront TMG Computer Engineer
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Independent Cisco CCNA Contractor Job Opening
Independent Linux Contractor Freelancing Jobs
Progent's Experts Group offers support in important fields including Apple OS networking and programs; Expertise for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project management services; Special program development and integration; Web site, eCommerce, Electronic Data Interchange, and customer information portal design and deployment; DBM management and performance consulting; Management information expertise; and Telecommunications systems support.
Juniper SSG Series Firewall Network Security Test
Network Security Audit Juniper SSG550M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ASA Firewall with Firepower Support and Help
Online Consulting ASA 5500-X Firewall
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
64-bit Upgrade Online Help
64-bit Processing Technology Professional
Progent’s Microsoft-expert engineers can help your organization to update your application servers and/or workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit computing, design an efficient upgrade strategy that minimizes operational interruptions, and provide economical, expert remote help to aid your company to install 64-bit software and application programs on your current computers.
At Home Workforce Infrastructure Configuration
Remote Workforce Network Infrastructure Online Support
Progent can help small and medium-size companies to design, implement and troubleshoot the network infrastructure for telecommuters.
Onsite Support Midsized Company
Cisco Expert Midsized Business Consulting Service
Progent offers IT support for mid-size companies with 100 to 250 system users. The medium size company or work group has typically been an overlooked segment of the market for IT consulting services. The overhead and service delivery models of large third-party service firms make them too expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an information network whose advanced technology and sophistication are often comparable to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual network technology and proactive network monitoring, significantly reduces the network support expenses of a small-medium business while offering the mid-size organization with enterprise-level service from professional, IT experts with background in a wide range of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support appropriate for a mid-size office without budgeting big-company costs, call Progent.
Professional Dynamics GP System Update
Immediate Specialist Microsoft Dynamics GP Migration Planning
Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, software development, education, and troubleshooting since the platform's original release. Progent offers high-level expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, test, and carry out a cost-effective migration from a an outdated version to the current release of Microsoft Dynamics GP.
NetApp Disaster Recovery Specialists
Consultant NetApp MetroCluster Troubleshooting
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles (300km) apart from each other. Progent's team of veteran IT experts can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to verify compliance with industry standards and regulatory mandates.
SQL Server 2019 and Python Computer Consultants
SQL Server 2019 SSRS Troubleshooting
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless intranet system.
Microsoft Operations Manager Case Studies
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, once workers complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and productivity.
24 Hour Lync Server 2013 Web Apps Server Consultants
Top Rated Professional Lync Server 2013 and SQL Server
Lync 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management team and end users. Progent has expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Microsoft Certified MRP Outsourced Programming
QuickBooks Pro Application Support
Besides providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration assistance, and one-on-one or group webinar training classes customized to meet your specific needs. Progent's experts also can show you how to build and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Office 365 and iOS Consultants
Office 365 integration with on-premises environments On-site Technical Support
Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Microsoft Small Business Server 2008 Online Technical Support
Microsoft SBS 2003 Professionals
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with real-world background and broad knowledge in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments powered by the SBS suite of servers and applications.
Largest Clustered Server Computer Engineer
Redundant Internet Remote Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience helping small and mid-size organizations to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can help you to plan and test a sensible business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can help you to design, implement, and support resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Professional Private Clouds for Small Businesses
24/7 Professionals Hosting for Virtual Servers
Progent’s private cloud hosting service enables small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can use Progent’s private cloud to eliminate major capital costs for the acquisition, maintenance, and operation of computer hardware and facilities while benefiting world-class levels of system reliability and physical security.
Microsoft System Center Operations Manager Consulting
Microsoft Operations Manager Technical Support
Mid-sized businesses can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced network support programs, medium-size organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide mid-size business information systems world-class availability, security and productivity.
Dynamics GP/Great Plains Online Support
Specialists Dynamics GP Great Plains Software
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies information and operations throughout your business, communicates easily with other applications, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.
On-site Support Shared Help Desk Ticketing
Top Rated Helpdesk Sharing Professionals
Progent's Network Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who require immediate access to a Help Desk Call Center with expert phone support and effective escalation capability but who must operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
iPad patch management Consulting Services
Wi-Fi access point patch management Consultants
Progent's managed services for software/firmware update management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Small Business Computer Network Consultant
Small Business PC Consulting
Progent provide organizations of any size enterprise-class IT remote or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.
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