Yonkers Work from Home Employees Solutions Support
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your remote workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Yonkers organization to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can assist Yonkers, New York companies to with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and unified management.
Help Desk Support for Teleworkers
An emergency, organization-wide changeover to a from-home business model, which could be driven by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of remote IT support experts along with world-class trouble ticketing and tracking technology to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 PC support from service requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their current trouble tickets, enter details, and append screenshots or attachments. Support services are provided at a substantial discount off Progent's ordinary Level 1 technical service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service enables your company to supplement your existing Call Center organization by sharing delivery of Help Desk Call Center support transparently between your in-house support personnel and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service uses a collaborative support solution based on the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your from-home workers, refer to Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Yonkers, New York business, phone
An index of content::
24x7 Benefits for Home Based Network Engineering Open Positions
24x7 Compensation for Cisco Consultant Contractor Job
Progent's compensation structure is based on contribution, so just like working as an independent contractor, your earnings are directly driven by your generated revenue. Certain Progent support staff stress lifestyle issues and elect to consult at an easy pace, utilizing our flexible schedule to pursue individual pursuits like mountain biking, car racing, skiing, surfing, vacations, or sharing private time with relatives and friends. Other consultants take advantage of the opportunity to make big dollars through hard work and long days. Progent completely supports either end of the spectrum and any point in the middle.
Barracuda Backup Testing Outsourcing
IT Consulting Barracuda Backup and vSphere
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to design, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
Linux Phone-based Migration Consultants
Linux RedHat Remote Consulting Services
Progent offers national urgent technical support and consulting services for businesses who run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum return for your information technology budget by preserving client efficiency and limiting the hours charged for network repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by traveling to your location. In most of situations your network problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Technology Consulting Services 64-bit Server
64-bit Computing Specialist
Progent's Microsoft-certified consultants can assist you to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit processing, plan an efficient upgrade strategy that minimizes business disruptions, and deliver economical, professional remote help to aid your company to install 64-bit software and applications on your current hardware.
Support Outsourcing BlackBerry Smartphone
Largest Blackberry Specialists
Progent can provide the expertise of BlackBerry-certified professionals who can help small businesses to design, administer, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry technology productively into their IT system.
Dynamics GP Software On-site Technical Support
Microsoft Certified Expert Dynamics GP Consulting Services
Key features of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you license just the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting services that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from virtually any db software or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to develop custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
iPad Architecture Specialists
Mac Lion Networking On-site Support
Progent's Apple Mac networking consultants can assist you with a wide array of network foundation areas including system architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to deal with the complexity of planning, configuring, and supporting a network architecture that is robust, safe, productive and supportive of your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Consult 64-bit Migration
64-bit Computing Consult
Progent's Microsoft-expert consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit desktop computing, plan an efficient upgrade process that reduces business disruptions, and deliver economical, expert online help to assist your company to install 64-bit PC desktop software and applications on your current hardware.
Immediate Consultant ProSight Data Protection Services ECHO
Engineer Offsite Managed Backup and Recovery Services
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information.
Open Now Mac Configuration Specialist
Professionals macOS Configuration
Progent provides national online technical support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems include a combination of Mac with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop assistance, migration to the latest version of OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online network consulting provides maximum leverage for your information technology budget by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help with the toughest system problems.
Internet Data Center Help and Support
Data Center Colo Professional
Progent's data center support services are intended for businesses with equipment located at Internet Data Centers or data center colocation hosting sites and in need of timely on-site assistance at the colocation site as well as remote support from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and data center and colocation support services such as network architecture analysis, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and installation of high availability systems, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster configurations.
Network Consultants Windows 2003 Server
Remote Consulting Microsoft Windows 2003
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, deploying, managing and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
SentinelOne Endpoint Protection Consultant
Top SentinelOne Endpoint Protection Services
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.
OS X Network Consultant
Apple OS X Integration
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud services. For computer environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, secure, fast and able to achieve your company's objectives.
Top Dynamics GP Customization Specialist
24x7x365 Dynamics GP App Development Integration Companies
Progent's seasoned solution designers and software developers can assist your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also provide expertise with a range of development technologies that can be used to build user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
24x7 SCCMM 2016 Remote Support
After Hours Engineer System Center 2016 and VMware Integration
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Wireless Network Consultant
Wireless LAN Network Engineer
Progent can help you plan, deploy, manage, monitor, and repair a viable Wireless network infrastructure, select appropriate technology, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a complete wireless system security plan that is well integrated with the security strategy for your entire corporate network.
Google Cloud hybrid integration Coder
Google Cloud hybrid solutions Consultancy
Progent offers advanced online support services to help organizations connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that combine local resources as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Security Organization Palo Alto Networks Zero Trust
Palo Alto Networks WildFire Consulting Services
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that extends across your data center and cloud-based assets and guards all users at any location with any device.
Meraki 802.11ax Access Point Professional
Cisco Expert Meraki WiFi 6E AP Engineer
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
Aironet 802.11ac AP Upgrade Integration Services
Outsourcing Aironet Wi-Fi Access Point
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite integration and debugging support to help your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique office layout, building structure, and anticipated network traffic.
Office PowerPoint for Mac Training
Office PowerPoint for Mac Training Professional
Progent can provide one-on-one training designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
IT Consultant Windows 11 Pilot Testing
Windows 11 MDT Consult
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud integration, mobile device management, at-home workforce connectivity, data and identity security, centralized deployment, and Help Desk Call Center support.
Xamarin Developer
.NET IoT Coder
If you want to revamp your production web site, build internal webs for purposes such as HR or worker training, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also show you how to design and maintain a safe, robust server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Award Winning Supplemental Staffing IT Services
Short Term IT Staffing Specialists
Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for IT professionals without incurring the expense and hassle that come with identifying and recruiting reliable technical workers and without increasing your full-time head count.
Network Engineer Microsoft Forefront TMG
Best Microsoft Forefront TMG 2010 On-site Technical Support
Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server 2006 and provides a easily managed Internet gateway that delivers a one-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to design and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server.
Microsoft, Cisco and Security Certified Experts Supplemental Helpdesk Cost Savings Remote Consulting
Online Support Services Co-managed Call Center Costs
Progent's Help Desk Call Center management and co-management service programs help businesses to reduce costs and increase productivity.
Microsoft Experts UNIX, Windows Professional
Remote Support UNIX with Windows
If your company is developing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by providing online and in-person support as your company needs it, Progent represents an economical solution for maintaining an information system that provides high availability, protection, and performance. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring, and Help Desk outsourcing.
Exchange and Apple Mac Onsite Technical Support
Network Consultant Apple Mac, Entourage, Exchange
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, examine the GAL, copy addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage training.
ransomware preparedness audit Engineers
Urgent Snatch ransomware protection and recovery Consulting Services
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance consultant. The interview is designed to assess your organization's preparedness to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery system that minimizes your vulnerability to ransomware and meets your business needs.
Catalyst Switch IOS Consultant
Catalyst MPLS Network Consultant
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure highly available to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to protect restricted data, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISA certified security consultants can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Microsoft Experts Windows Server 2019 and SCVMM Online Support
Configuration Windows Server 2019 Deduplication
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
IT Outsourcing Whitepaper
Advantages of IT Outsourcing Whitepaper
Progent's IT outsourcing packages provide economical network consulting for mid-size corporations. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing a web-based business application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting network support expenses to increase in a more linear and manageable manner than is feasible by amassing a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available network architecture for your vital Windows-based applications including Windows 2008, Exchange Server, and Microsoft SQL Server.
Microsoft ERP Information Technology Consulting
Part-time CIO Networking Group
Progent's application experts offer in-depth support, software development, deployment help, and webinar training for leading applications covering key areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting services remotely, Progent can assist clients anywhere in the United States to avoid the lost productivity and expense associated with travel and on-premises visits without compromising the effectiveness of technical support.
Catalyst Wi-Fi 6 AP Planning Integration Services
Catalyst 802.11ax Wireless Support Services
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Remote Workforce Helpdesk Remote Consulting
24/7 At Home Workers Helpdesk Services On-site Technical Support
Progent can provide small and medium-size businesses overflow or comprehensive Help Desk call center support for offsite workers.
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