Expanding your at-home workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Yonkers company to select the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can assist Yonkers, New York companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
A rapid, company-wide transition to a teleworker workforce, which could be the result of a pandemic or as a component of a business continuity process, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Support Desk with Progent's online Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Yonkers, New York organization, phone