Yonkers At Home Workforce Configuration Support
Call Desk Solutions Consulting Experts
Expanding your at-home workforce may have a major impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Yonkers company to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from as-needed guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Yonkers, New York businesses to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Support for Remote Workers
A sudden, organization-wide transition to a teleworker business model, which could be driven by a pandemic or as a component of a business continuity process, can overstretch even a well-staffed in-house Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's nationwide network of remote IT support specialists along with enterprise-class trouble ticketing and tracking software to offer an economical, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from initial service requests to ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to track or edit the status of their active trouble tickets, add information, and upload screenshots or attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service allows you to expand your current Help Desk Call Center staff by splitting delivery of Help Desk services transparently between your regular support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's co-managed Help Desk service uses a collective support model utilizing the leading PSA platform for managing service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. For details about how Progent's Call Desk Augmentation Services can help your business to deliver best-in-class desktop support to your telecommuters, refer to Progent's Call Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Yonkers, New York organization, phone
An index of content::
Engineers Solaris
Top Solaris Professionals
Progent's Sun Solaris platform support experts offer small businesses and developers support for administering and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Design Custom Applications
Custom .NET Designer
For custom program creation, Progent can supply software design experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
On-site Technical Support Altaro Office 365 Mailbox Backup
Support Services Altaro O365 OneDrive Backup
Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to safeguard your Microsoft 365} mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Network Engineer California
Utah Small Business Network Consulting Company
If your company does not need urgent remote support but expects to need technical services with your information system soon, you can save time and money and ensure that the right expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Catalyst 802.11ax AP Online Support
Catalyst 9100 Series Access Point Setup and Support
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Network Consulting Firms Mobile Laptop
Smartphone Synchronization Computer Setup
Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure secure access solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your information network, enabling you to improve the productivity of your off-site workforce.
ASA 5500 Firewall Integration
ASA 5540 Firewall Online Consulting
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Consulting Services NetApp SnapMirror
NetApp Clustered Data ONTAP Engineers
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver fast, zero data loss disaster recovery between sites located as far as 185 miles apart from each other. Progent's roster of veteran IT consultants can help your business to plan, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.
WatchGuard VPN Security Consultancy
Security Consulting WatchGuard Firebox M270 Firewall
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Microsoft T-SQL Expert Development
Microsoft SQL Server IT Consulting Companies
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Microsoft Exchange 2000 Upgrade Remote Technical Support
Exchange 2000 Upgrade Migration Consultants
Progent is among the most qualified information technology support firms for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Dynamics GP Power BI Support and Help
Dynamics GP Software Professionals
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft financial solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented design you can purchase only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP consulting engineers can show you how to deploy, customize and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier version.
24x7x365 Outsourcing SQL Server 2017 Analysis Services
SQL Server 2017 Specialists
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Exchange Migration Technology Professional
After Hours Microsoft Certified Expert Exchange 2007 to Exchange 2010 Upgrade Engineer
Progent offers expert support for each phase of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, cost estimates of all new software licenses and hardware needed, recommended sourcing, pilot testing at customer site or at Progent's test lab, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous system, and training for client's support group and users.
application Testing Lab Consulting Services
24/7 Business Continuity Testing Specialist
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Amazon MWS integration training Design Firm
Top Development Companies Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Midsized Office IT Outsourcing Group
Midsize Office Help Center
Progent offers technical services for medium size companies who have 100 to 250 system users. The mid-size company or work group has traditionally been an underserved part of the market for network consulting services. The overhead and service delivery practices of major outside service firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose complexity and capability are often similar to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, dramatically reduces the network maintenance costs of a small-medium business while offering the small organization with big-company service from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is looking for the quality of network support needed for a medium size office without paying big-company prices, call Progent.
24x7x365 Computer Consulting Great Plains Migration
Great Plains Technical Consultant
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented approach you can purchase only the capability you currently need, with the ability to add users and enlarge functionality in the future. Progent’s Dynamics GP Software support engineers can show you how to install, configure and administer Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
DNA Center Computer Consulting
CCIE Expert Certified wireless LAN controller Support
Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening data security by identifying threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Microsoft LCS Server 2007 Specialist
Consulting Microsoft LCS Server Instant Messaging
MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class solution offering advanced protection, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Integration Company Microsoft
Microsoft Office 2003 Remote Consulting
Progent imposes no minimum fee and asks no retainer for support services provided during normal business hours. Progent's small granularity eliminates big bills for fast fixes so you won't be tempted to allow minor problems to fester. .
Offsite Automated Backup Services Consult
ProSight DPS Hybrid Cloud Backup Services Consultant
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information.
Law, Investigation and Ethics Firewall Audit
Best Netscreen Consultants
For smaller organizations, network security and information assurance and compliance is excessively complex to stay ahead of yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have occasionally been taken down. It looks as though there's nowhere to run. Progent makes it economical for smaller businesses to implement critical security tasks effectively by providing the advantage of billable time to the closest minute with no minimum billing for remote help. You have access to a seasoned computer expert to deliver precisely the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security plan.
Ubiquiti UniFi WLAN Consulting
Ubiquiti UAP-AC WiFi access point Consultancy
Progent can provide quick access to the expertise of veteran wireless specialists who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.
Windows Server 2008 R2 Professional
Windows Server 2008 DirectAccess Technology Consulting
Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, troubleshooting, and training services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.
Hermes ransomware recovery Consultant Services
ransomware removal and data restore Engineers
Progent's seasoned ransomware recovery experts can help you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Windows and Solaris On-site Support
Windows and Solaris Engineer
If your company runs a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire enterprise in a wide array of security topics such as security administration practices, security architecture and models, connection control systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that network security managers are expected to master. These certification offer executive management the assurance that consultants who have earned their CISM or ISSAP qualification have the experience and knowledge to deliver effective security support and engineering services.
Cisco Certified Security Professional (CCSP) IT Outsourcing
Consulting Services Firm MCDST
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that customers deserve to be sure that their computer service providers have accredited testing as well as broad real-world backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is available to non-certified service providers, allowing Progent to offer clients a higher level of computer service. In addition, major certifications such as CISSP or ISSEP for IT security can help corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.
Network Companies Microsoft and Apple Mac Desktop
Top Rated Microsoft Mac and Linux Desktop Specialist
Progent can deliver a wide array of economical online and onsite consulting services to assist your business to configure, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Automatic Topology Mapping Online Support Services
Integration Services Network Performance Troubleshooting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and debug their connectivity appliances like routers, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that require important updates, or identifying the cause of performance bottlenecks.
Biggest SQL Server 2014 Cardinality Estimation Support and Setup
SQL Server 2014 Migration Integration
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, deployment, management, troubleshooting, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
iPhone and Office 365 integration Remote Consulting
Computer Consultant iPhone and Cisco firewall integration
Progent offers cost-effective online consulting to help you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, protected and scalable infrastructure that aligns with your computing model. Progent can also provide online and on-premises training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your information network.
Application Virtualization Specialists
Citrix Virtual Windows Applications Consultant Services
Progent's Citrix-certified consultants can help your business to design, install, manage, and troubleshoot a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to manage and support a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
iPad Support
Configuration Macintosh
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone integration and Apple iPad management, or migrating to iCloud. For computer networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, secure, efficient and able to achieve your company's business goals.
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