Yonkers At Home Workforce Solutions Support Services
Help Desk Solutions Consulting
Expanding your at-home workforce may have a major impact on network infrastructure, security, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Yonkers organization to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from on demand guidance for getting you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Yonkers, New York businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, enterprise-wide changeover to a telecommuter business model, which might be the result of a pandemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center services utilize Progent's extensive network of online IT support experts along with enterprise-class trouble ticketing and tracking software to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to monitor or edit their active tickets, enter information, and append screen captures and attachments. Technical support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to resolve complex problems. To find out more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service allows your company to augment your current Call Center staff by sharing responsibilities for Help Desk support seamlessly between your in-house support organization and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service uses a collective support solution based on the leading PSA platform for managing service requests and ticketing, establishing ownership, tracking progress, and producing management reports. To learn how Progent's Support Desk Augmentation Services can help your company to provide best-in-class technical support to your at-home employees, refer to Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Yonkers, New York business, call
An index of content::
Windows Hyper-V 2016 PowerShell Consulting Services
Remote Consulting Hyper-V 2016 Hybrid Cloud
Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network topology for a cloud-based or hybrid installation, create and execute a non-disruptive upgrade strategy, educate your IT management and technical support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business value.
Expert Microsoft Certified Clustering Windows Server 2008 Network Engineer
Failover Clusters Windows Server 2008 Consultants
The cluster feature set built into the high-end versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and administration of clusters that provide improved levels of system dependability, protection, efficiency, and versatility. New or improved features include cluster Validation, revamped setup and installation, unified cluster management, redesigned cluster architecture for maximum uptime, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of Windows clustering, design and implement a deployment, educate your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.
Solaris Cybersecurity Organizations
After Hours Security Group Solaris
If your business operates a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad range of security topics including security management procedures, security design and strategies, access control products and methodology, applications development security, operations security, hardware security, communications, network and web security, and disaster recovery planning. CISM and ISSAP define the basic competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations give IT management the confidence that those who have earned their CISM or CISSP certification have demonstrated the background and theory to deliver world-class security management and engineering services.
Development Company Project Professional
Microsoft Outsourced Programming Project 2019
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, operating and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable online consulting services based on proven best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Consulting support available from Progent include solution design, software configuration and migration, setting up safe collaboration among local and offsite users, network optimization, and specialized online training.
Windows Server 2000 Upgrading
Windows Server 2000 Migration Consultant
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify network administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up pilot installations to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Security Group CRISC
Specialists CRISC Certified Risk and Information Systems Control Auditor
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Enterprise Windows 2003 Consultant
Cisco Enterprise Security Network Security Consulting
For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT support experts and certified Cisco system specialists can provide a variety of network consulting services including project management, Sarbanes Oxley compliance, office moves, corporate security, network architecture, local or remote emergency support, and technical support for colocation hosting facilities. A Progent network architect can show you how to design a multi-site information system that makes efficient use of co-location facilities and Internet data centers. Progent�s Microsoft Certified engineers can help large enterprises design, integrate and support major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent�s CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
ProSight Spam Filtering Technology Professional
Email Black Lists Consult
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
SCOM 2012 Cloud Monitoring Computer Consultant
Data center Monitoring Technology Consulting
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and repairing SCOM solutions and can provide companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Microsoft Exchange 2003 Upgrade Support
Microsoft Exchange 2003 IT Consultants
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Emergency UNIX, Windows Consulting
24/7 UNIX with Windows Network Engineer
Progent's UNIX platform consulting services offer small businesses and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
ISA 2004 Firewall Network Consulting
ISA 2004 Firewall Consultant Services
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.
Exchange Server 2000 Upgrade Remote Support Services
Migration Consultants Exchange 2000 Upgrade
Progent is among the most expert network support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
SentinelOne Ransomware Defense Specialist
SentinelOne Cybersecurity Consulting
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior AI technology by SentinelOne to defend endpoints as well as servers and VMs against known and zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
SCDPM 2012 and Hyper-V Consultants
SCDPM 2012 Cloud Backup Network Consultant
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to design, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving especially challenging problems, or full project management services. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Support Services Office 365 Publisher Integration
Microsoft 365 Management Technical Consultant
Progent can help you to understand the wealth of subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Exchange 2007 Remote Support Services
Exchange 2007 Technical Support Services
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Cisco Firewall Computer Firms
Cisco Planning Implementation Services
Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to architect, implement, administer, tune, and debug high-availability, scalable connectivity solutions appropriate for shared public networks.
Work At Home Job Cisco Certified
Full-Time Job Computer Consultants
Progent wants to find fulltime, results-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or equivalent security certification; and advanced network design consultants with experience in mobile solutions, wireless networking, fault tolerance, workplace recovery, data preservation, and server virtualization. Progent also is hiring professionals to work on Progent's staff of helpdesk service specialists and remote troubleshooting experts. In addition, Progent is hiring experienced managers who can operate effectively in Progent's high-growth, virtual office culture.
Juniper Junos BGT Cybersecurity Contractor
24/7 Juniper Junos os Firewall Audit
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Configuration SCCM 2016 Boundary Groups
SCCM 2016 Troubleshooting Specialist
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and offers a common point of control for administering multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Microsoft 365 Project Development Group
24-7 Project Professional Reports
Progent's Microsoft consultants can provide advanced expertise in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide range of affordable remote support services following proven best practices to assist businesses of any size to get all the advantages of this leading platform. Support services available from Progent include solution design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.
ProSight Private Cloud Hosting Services Engineers
Urgent ProSight Virtual Hosting Consultant
Progent's ProSight Virtual hosting services offer small businesses a range of benefits such as lower capital costs, reductions in operational expense, better management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
Les Kent has a 35-year track record of successful technology integration, executive management, marketing, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a network designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major corporations.
Professionals Skype for Business PSTN Gateway
Microsoft Skype for Business and Cisco Unified Communications Specialists
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
24 Hour PowerPivot for Excel Remote Support
Top Online Help SQL Server 2012 Migration
Progent offers the support of Microsoft-certified consultants and experienced software developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Help and Support Extended Call Center
Service Desk Sharing Online Consulting
Progent's Microsoft authorized Consultants provide several service programs to help mid-size and large organizations develop an efficient and productive internal Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations analyze the numerous high-quality Help Desk application programs available and decide which packages might be excessively costly, lack critical capabilities, or align badly with your company's corporate culture. Progent also provides short-term staffing for businesses who need to augment their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed personnel.
Private Cloud Services Engineer
Private Cloud Solutions Specialist
Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent’s private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and data center facilities while achieving world-class levels of system availability and physical security.
Network Performance Troubleshooting Computer Engineer
Professionals ProSight Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks.
macOS Architecture Remote Consulting
Mac VoIP Computer Consultants
Progent's Apple Mac networking engineers can assist you with a broad range of system foundation issues including network architecture, off-site and mobile access, internetwork communication, protection, and new technologies including Voice over IP and high-speed wireless networking. For business networks based solely on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is robust, secure, productive and supportive of your business objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
24/7 Cisco Expert Consultants IT Training
IT Training Network Engineer
Progent is committed to information transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Award Winning SCCM 2016 Mobile Application Management Network Consulting
24/7 Specialists SCCM 2016 MAM
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides network health monitoring, allows secure self service, and delivers a single control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Cisco Firewalls Network Consultant
Security Integration Services
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you assess whether to move up to more current firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.
FAQ about Microsoft MCSA Part-Time Jobs
24/7 FAQ about Cisco Engineers Telecommute Job
For replies to common enquiries about being a consultant at Progent, refer to Employment at Progent Frequently Asked Questions.
Windows, UNIX, Solaris On-site Support
Windows and Solaris Consultants
If your business network mixes UNIX, Linux or Solaris technology with Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high reliability, superior performance, and strong security. Progent's UNIX and Microsoft Windows coexistence support offerings feature network infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and Helpdesk services.
Jabber and Unity Connection Remote Troubleshooting
Jabber Screen Sharing Computer Engineer
Progent's Cisco Jabber consultants offer remote or onsite expertise to help organizations of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
Computer Engineer System Center Operations Manager
Top Comprehensive Event Management Onsite Technical Support
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Remote Workers Network Infrastructure Technology Consulting Services
Teleworker Infrastructure Professional
Progent can help small and medium-size companies to design, set up and troubleshoot the network infrastructure required for remote workers.
CIO Online Technical Support
CIO Support
Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to improve business processes so they align better with your business objectives. Your company can develop and install a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.
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