Yonkers Remote Workforce Connectivity Support
Help Desk Augmentation and Outsourcing Consulting
Expanding your at-home workforce may have a significant effect on network architecture, security/compliance, and company processes. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Yonkers organization to pick the appropriate tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed expertise for helping you over occasional IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent can assist Yonkers, New York companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.
Help Desk Call Center Services for Teleworkers
A fast, enterprise-wide changeover to a teleworker workforce, which might be driven by an epidemic or as part of a disaster recovery process, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services make it possible for organizations to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services leverage Progent's nationwide network of remote technical support specialists along with world-class ticketing and follow-up technology to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC support from service requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or update the status of their current tickets, add information, and append screen captures and relevant files. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 technical service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to resolve advanced problems. For details, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables your company to augment your existing Call Center organization by splitting responsibilities for Support Desk services seamlessly between your regular support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support model based on the number one professional services automation tool for handling service requests and ticketing, establishing responsibility, monitoring progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can help your business to deliver best-in-class IT support to your from-home workers, visit Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Yonkers, New York organization, phone
An index of content::
Support Outsourcing Meraki Switch Topology
CCIE Certified Meraki and Nexus Switch IT Consulting
Cisco's Meraki line of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to help your company to design and implement a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security and compliance, develop and test a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.
Open Now Network Consulting Barracuda Backup Restore
Barracuda Backup Bare Metal Recovery Remote Troubleshooting
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to design, configure, manage and repair a BDR system built on Barracuda technology.
Support and Setup Microsoft SBS Premium Add-on
Microsoft SBS 2003 Support
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer support expert with real-world background designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting computer networks powered by Microsoft products. This experience ensures you success in deploying, administering, and troubleshooting IT environments that incorporate the Small Business Server suite of servers and applications.
Small Office Network Help and Support
Small Business IT Consulting
If you have a small business network with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from over-reliance on single freelance consultant while giving you cost-effective and reliable access to high-quality network support. By delivering IT support help when you require it, providing specialized expertise for critical technologies, delivering unique support such as 24x7 network monitoring, and charging only for services you use, Progent offers you an economical solution for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to create and support a reliable and safe IT system and to benefit from fast access to the skilled support typically available only to businesses who can afford a sizeable internal IT organization.
Microsoft Windows Cluster Support and Help
Clustered Windows Onsite Technical Support
Progent offers Windows Cluster Server assistance to help your business implement zero-downtime server clusters designed to deliver 100% operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan fault-tolerant server clustering solutions around Microsoft Windows Clustered Server 2003, Progent's Premier Windows professionals make sure that your zero-downtime clustered servers are configured to maximize the competitive value of your IT system.
Online Technical Support Network Load Balancing
Windows Cluster Computer Consultants
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small businesses to reduce network downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can assist your company to plan and test an efficient business continuity plan that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to design, implement, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and multi-location hot backup centers.
Microsoft Lync Presence Consult
Lync Server 2013 and Exchange UM Server Consultant Services
Progent's Microsoft consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent can in addition help you to carry out an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and provide online seminars and continuing support for Microsoft Lync Server and other Microsoft technologies.
Check Point Firewalls Security Audit Services
24-Hour Firewall Configuration Check Point 900 Firewalls
Progent's Check Point Software firewall experts can help you design, deploy, and manage firewall solutions that rely on Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Exchange Online Archiving Remote Consulting
Microsoft 365 Single Sign On Network Consultant
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.
CCIE Expert Certified VPN Technical Support
Cisco RADIUS Security Remote Consulting
Cisco's security and offsite connection products for small companies offer a complete range of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that align most closely with your company objectives.
CIO Outsourcing Specialist
Services IT Support Outsourcing
Progent can deliver in-depth online consulting for all technical areas common to small business IT networks and allows you to outsource an array of vital, on-demand services including a temporary Chief Information Officer to provide senior-level IT design and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives such as office relocations orOS upgrades, connectivity experts for designing high-performance and reliable network infrastructure, security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or troubleshoot mission-critical application programs.
Meraki Wireless Access Point Online Help
Meraki Wi-Fi AP IT Consultant
Progent's Meraki wireless AP consultants offer online and on-premises support to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Microsoft 365 Migration Support Services
Microsoft Expert Office 365 PowerPoint Integration Information Technology Consulting
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that transparently integrate local and cloud-based resources.
SQL Server 2017 and VMWare On-site Technical Support
IT Services SQL Server 2017 Python
Progent's certified SQL Server 2017 experts can help your organization to plan and implement an efficient upgrade from your existing SQL Server deployment to SQL Server 2017.
Juniper SA700 SSL VPN Consultants
Juniper SA Series SSL VPN Cybersecurity Companies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Award Winning Support Automatic Network Diagrams
ProSight Network Infrastructure Management Remote Consulting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that require important updates, or isolating performance problems.
Contract Programming .NET MAUI
Development Firm .NET C++
If you want to update your production web site, build internal webs for applications such as HR or worker training, design a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Microsoft Certified Operations Manager Migration On-site Support
On-site Technical Support System Center 2007
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical issues detected by SCOM 2012.
Telecommuter Jobs Benefits for Certified
After Hours Contract Jobs Compensation for Telecommuting Microsoft Consultant
Our compensation model is based on contribution, so just like working as an independent consultant, your earnings are entirely driven by your work effort. Some Progent consultants stress quality of life and elect to consult at an easy pace, utilizing our self-determined calendar to follow individual enthusiasms such as hiking, car racing, skiing, surfing, vacations, or spending private time with family and friends. Others use the opportunity to make big dollars through lots of effort and long hours. Progent completely encourages either side of the spectrum and everything in between.
Google Cloud VPN Consultancy
Google Cloud Disaster Recovery Consultant Services
Progent can provide affordable remote and on-premises support to help organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Citrix Virtualization Consulting
XenServer Virtualization Engineer
Progent's Citrix-authorized consultants can help you to evaluate the strategic benefits of XenServer and other Citrix products, and can help you to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing XenServer environment and help you to enhance resource utilization, performance, protection, uptime, and recoverability.
SCCM and Windows 10 Consultant Services
SCCM and SQL Server Support Outsourcing
Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Award Winning Engineer Mac Remote
Mac Phone-based Engineer
Progent provides nationwide remote technical support and troubleshooting services for companies who run Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft technology. Progent's engineers can provide Mac clients a variety of IT services such as desktop assistance, migration to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote IT help provides maximum return for your information technology budget by extending client efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by going to your location. In most of situations your IT problems can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security professionals to help with the most challenging system issues.
Windows Server 2012 R2 Configuration Manager Computer Consultants
Integration Support Microsoft Windows Server 2012R2
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, create a corporate-wide security plan, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
System Center 2016 and Office 365 Integration Remote Technical Support
Microsoft System Center 2016 and Skype for Business Integration Support and Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.
Award Winning Consult ISSAP Certified Cybersecurity Architecture
ISSAP Network Intrusion Penetration Testing
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous testing and extensive experience with network security design. ISSAP security experts have in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Mid-sized Business Computer Network Support Company
Mid-sized Office Consulting Service Firm
Progent offers IT support for medium size businesses with 100 to 250 network users. The mid-size company or work group has traditionally been an underserved segment of the market for network support services. The overhead and service delivery practices of major outside service firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small organization with big-company support from certified, world-class consultants knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT help needed by a medium size office without budgeting enterprise costs, contact Progent.
Infor SyteLine CloudSuite Upgrade Consultants
Infor SyteLine CloudSuite Planning and Scheduling Consulting Services
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and service organizations to manage complicated supply chains and streamline key processes to bring products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.
Immediate Support and Setup Exchange 2013 Configuration
Top Ranked Exchange 2013 Disk Availability Group Consultancy
Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect vital facets of IT including ease of administration, availability, security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Benefits for Home Based Network Engineers Freelancing Jobs
Compensation for Telecommuting Microsoft Consultant Part Time Jobs
Our compensation model is built on contribution, so similar to working as an independent contractor, your income is entirely tied to your generated revenue. Some Progent consultants stress quality of life and elect to work at a more relaxed pace, using our flexible calendar to follow personal pursuits like hiking, motorcycle racing, snow boarding, fishing, travel, or spending private time with relatives and friends. Others take advantage of the opportunity to make big dollars through lots of effort and extended days. Progent completely supports either side of the spectrum plus everything in between.
Cisco Expert 24x7 Call Center Online Support Services
After Hours Network Engineer Computer Support Help Desk
The Contact Center service delivery model adopted by Progent gives small and midsize companies an efficient alternative to dependence on independent service individuals by offering broad expertise shared by numerous support groups, optional 24x7 availability of urgent help, fast escalation to top-level engineers for solving even the most intractable problems, service consistency and reliability, quick follow-up overseen by seasoned service administrators, a variety of convenient ways for initiating service jobs, plus excellent process transparency enabled by ticket updates and available via a web-based portal.
Specialist UNIX, Windows
UNIX, Windows Consultant
If your business has a UNIX or Linux environment or a mixed-platform computer system, Progent's CISA and CISM-certified consultants can help your entire organization in a broad range of security areas including security management procedures, security architecture and strategies, connection control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP stipulate the core competencies and international standards of performance that network security managers are required to master. These certification give IT management the assurance that those who have achieved their CISM or CISSP certification have the background and knowledge to offer world-class security management and consulting services.
CRISC Certified Risk and Information Systems Control Services
Top CRISC Risk and Information Systems Control Engineer
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.
Best Server Management IT Consultants
Virtual Server Consulting Services
By using virtual server technology, businesses can run many virtual servers on a single actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, but without the expense that goes with purchasing additional server equipment. Virtualization is also the enabling technology for private clouds, which offer major advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while improving information protection, network availability, and recoverability. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all areas of server consolidation and administration to allow your company to contain costs and conserve time.
Consulting Services Check Point 15000 Firewalls
Security Audit Services Check Point ZoneAlarm
Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall/VPN utilities and hardware based on Check Point Software's security platform to provide an economical and efficient security defense for your IT network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a central stop for continuing technical support, maintenance, education, and design expertise.
Symantec VPN Security Consulting
Security Organizations Symantec VPN
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall solutions. Progent can also enable you to create and execute a comprehensive security strategy that can include firewall and VPN appliances and utilities, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing technical help, administration, training, and security expertise.
Dynamics GP 2013 Integration Services
Immediate Dynamics GP Great Plains Software Consultant Services
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a financial and ERP tool based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the functions you currently need, with the ability to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains support engineers can help you install, configure and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an older edition.
Small Business IT Outsourcing Consulting Rates
Value Pricing Small Business IT Consultant
Progent's pricing model is to bill for remote support and on-site visits by the minute. As a result, you pay exclusively for received support. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no monthly commitment for services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick solutions so you won't be forced to permit simple problems to stay unaddressed.
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