Expanding your at-home workforce may have a major impact on network infrastructure, security, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Yonkers organization to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from on demand guidance for getting you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Yonkers, New York businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, enterprise-wide changeover to a telecommuter business model, which might be the result of a pandemic or as a component of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Yonkers, New York business, call