Yonkers Remote Workers Integration Advisor
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your remote workforce may have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Yonkers organization to pick the right tools and follow best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Yonkers, New York businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, data security, backup/restore solutions, and unified management.
Help Desk Support for Remote Workers
A sudden, organization-wide changeover to a telecommuter workforce, which could be motivated by an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Support Desk with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote technical support experts along with world-class ticketing and tracking technology to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop technical support from service requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to monitor or edit their current tickets, add information, and append screen captures and relevant files. Technical support services are delivered at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with advanced problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your business to expand your current Help Desk team by sharing delivery of Help Desk Call Center services transparently between your in-house support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collective support model utilizing the number one professional services automation tool for handling help requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. For information about how Progent's Support Desk Augmentation Services can help your company to deliver best-in-class technical support to your at-home employees, refer to Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Yonkers, New York company, phone
An index of content::
Check Point 16000 Firewalls Consultant
Check Point Sandboxing Firewall Audit
Progent's Check Point Software firewall consultants can help you design, configure, and administer firewall solutions built around Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Professional SBS 2003
Microsoft Small Business Server 2008 Integration Services
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with hands-on expertise and broad experience in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing network solutions based on the Microsoft SBS suite of servers and applications.
Cisco and Microsoft Certified CRISC Certified Cybersecurity Network Consultants
Consulting CRISC Certified
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery strategy in case of an IT system disaster. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, non-stop system architecture that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.
Teleworker Network Infrastructure Professional
At Home Employees Network Infrastructure On-site Technical Support
Progent can help small and mid-size businesses to plan, set up and troubleshoot the infrastructure required for at-home workers.
SCCM Central Administration Site Consultant
SCCM Security Consultant
Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM deployment for local, cloud, or hybrid environments.
Computer Consultant Windows and Solaris
Windows, UNIX, Solaris Online Support Services
Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Intune Outsourcing
Microsoft Intune Migration Integration Services
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic case for adopting Microsoft Intune for configuring and managing your portable computers including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy test environments to evaluate the benefits of Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
After Hours Cisco VoIP Phones and Unified Communications Network Consultants
IP phones Integration Support
Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Immediate Contract ERP Consultants Freelancing Job
Freelance Web Consultants Contractor Jobs
Progent's Experts Team offers support in key fields including Macintosh integration and programs; Consulting for Linux, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and specialized program support; Chief Information Officer, business analyst, and project management services; Custom program development and integration; Web, electronic business, EDI, and client information portal development and integration; DBM support and performance help; Management information consulting; and Telecommunications architecture consulting.
24/7/365 Information Technology Consulting Microsoft Dynamics NAV
Microsoft Certified Partner Dynamics 365 Business Central Application Consultant
Progent can provide remote and on-premises configuration, upgrade, application development, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Amazon cloud integration Designer
Amazon cloud integration Contract Programming
Progent can provide cost-effective online consulting to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
SharePoint Server 2013 Support and Help
Immediate SharePoint Server On-site Technical Support
Progent’s Microsoft-certified consultants offer businesses of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint Server offers a common spot for your employees or customers to access, manage, share and interact with relevant information, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve created in a way that makes data easy to find, download and apply. Progent's certified SharePoint consultants can help you to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
Work at Home Endpoint Management Configuration
Remote Workers Endpoint Management Technology Consulting Services
Progent can assist small and mid-size businesses to install centralized endpoint management platforms for administering endpoints used by telecommuters.
Cisco Certified Experts Risk Response Technical Support
Support and Help CRISC Risk Identification
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT system disaster. Progent can help you define a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, zero-downtime system architecture that addresses availability issues involving a wide range of infrastructure technologies and processes.
24-7 Windows 7 Upgrade Services
Windows 7 Backup and Restore IT Consultants
Progent's certified engineers can provide offsite and onsite support services to help you to administer, support, and repair computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote access, mobile device management, Wi-Fi configuration, and remote network monitoring and alerts.
24x7 Microsoft Windows 8.1 Evaluation Remote Troubleshooting
Windows 8.1 Upgrade Professionals
Microsoft Windows 8.1 is designed to power devices ranging from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen interface and signature live tiles GUI, provide a broad selection of benefits for organizations who understand how to exploit them. Progent's Windows experts can assist bring your business up the learning curve with Windows 8.1 and show you how to derive significant competitive value from the operating system's various new and enhanced technologies.
Microsoft Certified Partner Hybrid Configuration Wizard IT Consultant
Integration Support Office 365 Portal
Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that seamlessly integrate local and cloud resources.
ASA Firewalls Computer Consulting
Technical Consultant Cisco ASA 5500-X Firewall
Progent’s certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security gaps.
Work from Cisco Engineers Job Opportunities
Home Based Computer Consulting Telecommuter Job
Progent is convinced that a carefully architected and implemented information system can be a crucial piece for accelerating any company's success, and we follow this credo in our own system environment. Progent has built a non-stop virtual office infrastructure that enables our in-house consultants and certified contractors to offer rapid and effective support, collaborate closely on challenging projects, and experience professional and private growth by acting as part of an exciting company culture of self motivation and independence.
MySQL Designer
MySQL WorkBench Developer Firm
Progent offers affordable online access to an Oracle-certified MySQL administrator or application programmer and can assist organizations of any size to integrate and manage MySQL within a reliable IT environment that provides advanced speed, scalability, and security. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Windows 2003 Server Technical Consultant
After Hours Microsoft Windows 2003 Specialist
Progent's certified Windows 2003 Server consultants offer computer help and expert consulting services for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, update, and support services include system planning, deployment, project management, on-premises and remote network support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Branch Office Networking Consultants
Network Consultant Internet Data Center
For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier network support experts and certified Cisco system specialists can provide a range of network consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent network architect can show you how to design a multi-site information system that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Microsoft Azure IPsec configuration Designer
Microsoft Azure firewall configuration Developer Firms
Progent can assist small companies to move all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Microsoft Exchange Server Upgrade Consultancy
Microsoft Exchange Server Upgrade Consulting Services
Progent can provide comprehensive help for every step of your Exchange 2010 migration including end-to-end project management, site prep, project planning, specification of all new software and equipment needed, recommended vendor sourcing, pilot testing at client site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and training for customer's IT group and end users.
Online Support Remote Workforce Video Conferencing
Online Support Offsite Workers Video Conferencing
Progent can assist small and medium-size companies to implement and troubleshoot video conferencing platforms to enable their at-home employees to collaborate efficiently with teammates and clients.
Juniper SA700 SSL VPN Cybersecurity Organizations
Juniper SSL Router Firewall Network Install
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
24/7/365 Technical Support Services Nexus Switch FabricPath
Nexus Switch LISP Troubleshooting
Nexus switches are intended to provide the throughput, scale, dependability, virtualization support, capacity, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting expertise to assist your IT staff to create an efficient network topology, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and enforce effective policies, run security and compliance evaluations, set up proactive monitoring, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced zero-downtime capabilities available for Nexus switches. Progent's consultants can also help your business to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Lync Server 2013 Web Apps Server Consult
Microsoft Certified Expert Lync Server 2013 and Android Services
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts offer remote and on-premises support to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Helpdesk Services IT Consultants
Call Center Management Services Technical Support Services
Progent’s Shared Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Dynamics GP Integration Support
Professional Microsoft Dynamics GP
Progent can show you how to prepare and execute a smooth move to Dynamics GP/Great Plains so that you preserve your data, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by creating and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that work transparently with Dynamics GP 2010/Great Plains 2010.
Oracle Recovery Manager Engineers
Oracle DBA Services
Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Small Business Software Support
CISA Certified Security Expert Small Business Network Help
Progent delivers the services of Microsoft and Cisco-Certified network consulting professionals to offer customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert consultants can assist you to enhance your information system's e-mail infrastructure, security, availability, throughput, and network administration.
Remote Support Windows Server 2012R2 Clustering
Microsoft Windows Server 2012 R2 Onsite Technical Support
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with creating applications, and build and test a DR/BC plan.
Linux Information Technology Consulting
Redhat Linux Online Help
Progent's Linux support services provide small businesses and software developers support for administering and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise offers you an easy one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Fault Tolerant Internet Connections Technology Consulting Services
Redundant ISP Integration
Progent's Cisco-authorized IT experts can show you how to design an economical, high availability Internet connection architecture that can deliver 24x7 Internet access through a broad range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to help you utilize the most current technology for high availability Internet connections to create an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Case Studies MOM 2000
MOM Example Application
Before Progent’s MOM-based solution, system problems were handled reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to address network troubles before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, security and performance.
24/7 High Availability Interoffice Connectivity Professional
High-Availability Interoffice Connections Consultant Services
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure professionals can help small organizations achieve zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking.
Design Firms Power BI Dashboards
Power BU Hybrid Developer
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prep your target data for Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud, or hybrid architecture for Power BI.
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