Expanding your remote workforce can have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Alpharetta company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Alpharetta, Georgia businesses to with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Help Desk Services for At-Home Workers
A rapid, company-wide changeover to a teleworker workforce, which could be driven by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Help Desk with Progent's remote Technical Response Center team.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Alpharetta, Georgia company, phone