Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Alpharetta organization to pick the right tools and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Alpharetta, Georgia companies to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for Telecommuters
A rapid, organization-wide transition to a telecommuter workforce, which might be driven by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center team.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Alpharetta, Georgia organization, phone