Alpharetta Remote Workforce Connectivity Support and Consulting
Call Desk Solutions Consultants
Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Alpharetta company to select the right technologies and follow leading practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from as-needed guidance for getting you over challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Alpharetta, Georgia organizations to with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and streamlined management.
Help Desk Support for Telecommuters
A fast, organization-wide changeover to a teleworker workforce, which might be activated by a pandemic or as part of a business continuity preparedness plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's nationwide network of remote IT support specialists along with enterprise-class ticketing and tracking software to offer an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop technical support from initial service requests to trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to monitor or update the status of their active tickets, enter information, and append screenshots and relevant files. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex issues. To learn more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your existing Call Desk organization by splitting delivery of Help Desk Call Center support transparently between your in-house support staff and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a co-sourcing support solution based on the leading professional services automation (PSA) tool for managing help requests and ticketing, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Call Center Augmentation Services can help your business to deliver world-class desktop support to your at-home workforce, visit Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Alpharetta, Georgia company, call
An index of content::
Herakles Data Center Test Lab Consult
Immediate Network Testing Lab Services
Progent's Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Firewall Setup Juniper J2320 Router
Juniper J Series Firewall Security Audits
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
ProSight Remote Monitoring and Reporting Network Consultant
Remote Server Monitoring IT Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of critical assets.
VPN Online Troubleshooting
Cisco Virtual Private Network Online Technical Support
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to evolve with your growing business needs. Progent's Cisco-Premier network consultants support Cisco's complete line of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Windows 2019 Computer Consultant
Microsoft Windows Server 2012 Support and Help
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting team with practical expertise and broad familiarity with planning and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's IT services can assist you with designing, deploying, administering, and supporting Windows Server systems that increase the business value of your computer network. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Support ASA Firewall with Firepower
Cisco ASA 5500-X Firewall with Firepower Remote Technical Support
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Patch Management Automation Support and Help
Automated Server Monitoring Support and Help
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets.
Microsoft Entra ID Technology Professional
Microsoft Azure hybrid cloud integration Services
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Meraki MR84 Access Point Online Technical Support
Award Winning Online Support Services Meraki MR84 Access Point
Progent's Cisco Meraki Wi-Fi AP experts offer remote and onsite support to help businesses of any size to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or device.
CISSP Certified Security Architect Professional
CISSP Certified security Systems Engineer Consultants
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small business against modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.
24/7/365 Citrix XenApp Application Delivery Consult
XenApp IT Consulting
Progent's Citrix-certified consultants can assist you to design, deploy, administer, and support a virtual Windows application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain an off-site datacenter that features high uptime, enhanced protection, and fast recovery.
Chief Information Officer Remote Consulting
CIO IT Consultant
Progent can provide the part-time assistance of a seasoned CIO who can provide strategic direction to help you select and maintain IT solutions to match your current needs and that can be a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services offer financial leverage to organizations trying to maximize the impact of their network expenditures but who are without the budget or hesitant to take on one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a wide range and application software, Progent is in an ideal position to provide unbiased advice along with expert technical help for developing information solutions that fit the particular needs of your business.
SQL Server 2017 SSRS Online Support Services
Emergency SQL Server 2017 OLTP Professionals
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.
Urgent Network Consultants Exchange 2013 Collaboration
Exchange 2013 Load Balancing Remote Troubleshooting
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact key areas such as ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
Consulting MetroCluster Switch Integration
NetApp SAN Fabric Consultant
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent's roster of veteran IT consultants can help your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your MetroCluster DR solution to show compliance with information assurance standards and regulatory mandates.
CCIE Expert Certified Small Office Consulting Service Firm
Maintenance Small Business
Progent's Microsoft and Cisco certified computer consultants offer expert support for a broad range of products and technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in major cities across the United States and anywhere in . Progent offers remote support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network problems, plus the support of CISA and CISSP-qualified security consultants to assist with complex security planning and troubleshooting. Progent has delivered remote troubleshooting to companies in every state in the United States.
Small Office Small Office Computer Consulting
Small and Midsize Office Technical Support Organization
For over two decades, Progent has delivered affordable IT design, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
24/7/365 Microsoft Windows 7 Evaluation Professionals
Windows 7 64-bit Upgrade Small Business IT Outsourcing Companies
Progent's certified consultants offers remote and onsite consulting services to assist your company to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, remote connectivity, mobile device integration, Wi-Fi network design, and 24x7 system monitoring.
Emergency Technology Consultant Cisco Firewall
24x7 Computer Support For Small Offices Cisco Management
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience helping ISPs to architect, implement, manage, tune, and debug fault-tolerant, extensible connectivity environments suitable for public networks.
Engineers Ubiquiti UniFi WiFi
Ubiquiti UniFi Controller management Specialist
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and cameras. Progent offers the skills of veteran Wi-Fi professionals who can assist you to determine the benefits of UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi ecosystem.
Setup and Support Wireless
Wireless Support
Progent's professionals provide experience in a variety of disciplines relevant to mobile networking including system architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your company time and money by applying their wireless expertise to show you how to choose and configure wireless connectivity technologies that make sense for your business. Progent can also tune your network infrastructure so that mobile handhelds perform better.
Azure VHD Consult
Best CISSP Certified Expert Design Firm Microsoft Azure IPsec configuration
Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Consultancy Maze ransomware recovery
Consult WannaCry ransomware recovery
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Network Consultants Aironet 2800 Access Point
Aironet 3800 Access Point Troubleshooting
Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite configuration and troubleshooting services to assist you to plan, implement, update, optimize, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your specific office layout, building structure, and expected workloads.
System Center Operations Manager Technology Consulting
MOM 2007 Consultant
Mid-sized businesses can get all the advantages of Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier Certified network support experts. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide mid-size business networks world-class reliability, security and performance.
Microsoft SQL Consultant
SQL 2008 Reporting Services Reports
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, reducing the complexity of designing, integrating, administering, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
SCCM Site Hierarchy Remote Support
SCCM Azure Integration Remote Troubleshooting
System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a common point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help you with any facet of designing, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Lync Server 2013 dial plans Professionals
Microsoft Certified Partner Lync Server 2013 and iPad Services
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server for your business and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the administration of IM and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office applications, and provide webinar training and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Cisco Telepresence Consultants
Video Conferencing Professionals
Progent can provide access to a senior consultant with years of experience installing, maintaining, and enhancing telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management team, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the strategic value of your telepresence ecosystem.
24-Hour Server Management Help and Support
Server Management Technology Professional
With virtual server technology, companies are able to run many virtual machines on one physical server. Virtualization technology enables companies to gain all the advantages of server segmentation, while avoiding the expense that goes with purchasing extra server equipment. Virtual servers are also the enabling technology for private clouds, which provide major advantages including reducing the costs of hardware, facilities, and administration while improving data protection, network reliability, and disaster recovery. Other important server management technologies are server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all aspects of server consolidation and administration to allow your business to cut expenses and save time.
Telecommuter Jobs Recruit Network Consultant
Cisco CCNA Telecommuter Jobs
If you are a network engineer with system support expertise, teaming with Progent and helping Progent's customers will expand your abilities via interaction with our team of motivated, high-output consulting experts. Progent's commitment to providing IT consulting and technical support to small and midsize companies will offer you the opportunity to work closely with business leaders and contribute significantly to the growth of dynamic organizations. Also, Our virtual office network provides the most advanced technology for remote support and wireless access to allow you to deliver speedy solutions when you take on business-critical issues.
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