Arlington Work at Home Employees Connectivity Consulting Experts
Help Desk Solutions Consultants
Expanding your remote workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Arlington company to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Arlington, Texas organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A fast, organization-wide switchover to a telecommuter workforce, which might be driven by a pandemic or as part of a disaster recovery preparedness plan, can overstretch even a high-performing internal Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's extensive network of remote IT support experts combined with enterprise-class trouble ticketing and tracking software to provide an economical, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 desktop technical support from initial service requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to check or edit their current tickets, add details, and upload screen captures or attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT specialists to deal with complex issues. To learn more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Supplemental Service allows you to augment your existing Support Desk team by splitting responsibilities for Call Desk support services transparently between your regular support staff and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's shared Help Desk service uses a co-sourcing support model utilizing the leading PSA platform for handling help requests and ticketing, assigning ownership, monitoring progress, and generating management reports. For information about how Progent's Help Desk Call Center Supplementation Services can enable your business to provide world-class technical support to your telecommuters, see Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Arlington, Texas business, call
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Polycom RTX Telepresence Professionals
Video Conferencing Integration Services
Progent can provide the services of an accredited engineer with expertise integrating products from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that provides the performance, reliability, security, and scalability you need to support your telepresence environment.
2500 Wireless Controller Engineer
Urgent wi-fi controller Integration Support
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both hardware-based and software-only wireless controllers and can assist you to determine which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
ProSight Server and Desktop RMM Technology Consulting
ProSight Patch Management Engineer
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they have a chance to impact your business.
Microsoft Azure integration Programming Firms
Microsoft Certified Azure Planning Consult
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to integrate Apple iOS devices and Android handhelds.
Redundant Connectivity Remote Support Services
Emergency Fault Tolerant EIGRP Network Online Technical Support
Progent’s high availability interoffice connectivity and 24x7 system infrastructure engineers can help small companies create fault tolerant Interoffice connectivity via fully redundant networks featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable non-stop interoffice connectivity.
JAVA Reports
Top Contract Programming Web
If you want to update your corporate web site, build internal websites for applications such as HR or worker training, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
24 Hour Apple iOS integration Specialist
iPhone and Exchange integration Consultant
Progent can provide cost-effective online consulting to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your IT system.
Office SharePoint Server 2007 Technology Consulting
Computer Engineer Microsoft Office SharePoint Server 2010
Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or clients to access, organize, share and manipulate relevant information, files, and applications and to communicate with other people. It enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they’ve created in a way that makes data easy to locate, download and re-use.
LifeSize 220 Series Telepresence Consultant Services
Immersive Telepresence Computer Engineer
Progent offers the support of a veteran specialist with years of hands-on experience installing, managing, and upgrading telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management team, your ISP, and your telepresence platform supplier to help your organization increase the business value of your video conferencing solution.
wireless IP phone integration Troubleshooting
Wi-Fi VoIP phone integration Consulting
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Operations Manager Example Application
MOM 2005 Case Study
Before Progent’s MOM-based solution, system issues were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off system troubles before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, safety and performance.
Contract Microsoft Consulting Work From Home Job
Contract Network Engineer Subcontractor
Our Experts Group provides support in important fields including Apple OS networking and programs; Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application help; CIO, business analyst, and project management services; Custom program development and integration; Web, eCommerce, EDI, and customer information portal development and deployment; Database management and performance help; Management intelligence expertise; and Telecom architecture consulting.
wireless LAN controller Troubleshooting
Flex Series Wireless Controller Consultant
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Windows 2000 Server Computer Consulting
Windows 2000 Server Online Support Services
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can streamline network management, provide tech support and repair, and strengthen security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to reduce the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Specialists Network Infrastructure Health Reports
ProSight Network Asset Report Engineers
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and safer Active Directory environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with information security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime.
24-Hour Exchange 2000 Upgrade Migration Consulting
Microsoft Expert Computer Consultants Exchange Server 2000
Progent is among the most qualified IT consulting companies for integrating email solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 for common situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
SCVMM 2016 Storage Spaces Direct Online Help
SCVMM 2016 Storage Spaces Direct Integration
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to offer a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from older versions of VMM, develop processes for building and installing VMs and hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Amazon AWS hybrid cloud integration Developer
Remote Hybrid cloud solutions Services
Progent offers expert remote consulting support to help businesses connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that combine local IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Consultant Hourly Cost Network Consulting Companies
Microsoft Experts Consultant Rates Small Business IT Consulting
Progent's pricing model is to charge for online support and on-site help by the minute. Consequently, you owe exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and asks no retainer for support services delivered during regular business hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick fixes so you won't be forced to allow minor problems to stay unaddressed.
Double-Take Software Availability Computer Engineer
DoubleTake Carbonite Availability Network Consultant
DoubleTake/Carbonite Software offers a family of products intended to deliver small businesses a variety of cost-effective alternatives for backing up and recovering vital applications including Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information systems to achieve an advanced state of availability and business continuity capability at a budget-friendly cost.
Consulting Services Activesync
Windows Mobile 7 Consulting Services
Progent’s consultants offer expertise in a variety of technologies relevant to mobile networking including network infrastructure, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless software development. Progent's certified professionals can save your company work and expense by using their wireless expertise to help you select and integrate wireless connectivity technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless handhelds perform more reliably.
Microsoft Office XP IT Outsource
Microsoft IT Consultant
Progent’s IT outsourcing services provide budget-friendly computer support for small organizations. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, permitting IT support expenses to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system architecture for your vital applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Top Quality Technology Consulting ProSight DPS Backup and Recovery Services
ProSight Data Backup and Restore Services Specialists
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Microsoft Certified Expert SMS Migration Support Outsourcing
SMS Server 2003 Upgrade IT Consultant
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage handheld computers and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that includes policies, procedures and technologies to keep your IT network protected.
Acronis Backup Specialist
VMware Data Recovery Engineer
Progent can provide affordable remote support from IT engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers expertise for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can help you to design, enhance, or troubleshoot backup/restore systems for a variety of topologies such as on-premises, remote, cloud-based, or hybrid.
Aironet 2700 Access Point Support Services
Aironet Outdoor Wi-Fi Access Point Remote Support
Progent's Cisco certified Wi-Fi experts can provide affordable remote and on-premises help for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can assist your business to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
24-Hour Technology Consulting Services System Center Operations Manager
Consulting Network Monitoring
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to maintaining the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a degree of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical service packages designed to help you to detect and resolve a an array of IT network problems before they can disrupt your business.
Work From Home Job Freelance Microsoft Consultant
Computer Consulting Contractor Jobs
If you are a network consultant with technical support experience, teaming with Progent and assisting our clients will enhance your skills through interaction with Progent's team of mutually supportive, world-class consulting experts. Progent's focus on offering network consulting and computer help to small and midsize businesses will give you the chance to consult in depth with decision makers and contribute significantly to the success of exciting organizations. In addition, Our virtual office network provides the most advanced technology for off-site service and wireless access to allow you to deliver speedy fixes when you troubleshoot business-critical issues.
Dynamics GP/Great Plains Technical Support
Microsoft Dynamics GP Integration Services
Progent can show you how to plan and execute a smooth move to Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
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