Enlarging your telecommuter workforce can have a major effect on IT architecture, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Arlington company to pick the right technologies and follow best practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Arlington, Texas organizations to with any facet of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Support for Telecommuters
A rapid, organization-wide transition to a telecommuter workforce, which might be activated by a pandemic or as an element of a disaster recovery plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk services make it possible for organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Arlington, Texas organization, call