Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Arlington company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed guidance for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Arlington, Texas organizations to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide transition to a teleworker business model, which might be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services allow businesses to outsource or expand their Support Desk by using Progent's online Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Arlington, Texas company, call