Arlington Work at Home Employees Connectivity Consulting Company
Help Desk Augmentation and Outsourcing Consulting Experts
Enlarging your telecommuter workforce may have a significant effect on IT architecture, security, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Arlington organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Arlington, Texas organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A fast, organization-wide transition to a teleworker business model, which might be activated by an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center services utilize Progent's nationwide team of online IT support experts along with world-class trouble ticketing and follow-up software to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC technical support from service requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or revise their current trouble tickets, add information, and upload screen captures and relevant files. Technical support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to deal with complex issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows your business to expand your existing Help Desk organization by sharing delivery of Help Desk services seamlessly between your regular support organization and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a co-sourcing support model utilizing the leading PSA platform for handling help requests and ticketing, assigning ownership, tracking progress, and producing management reports. For details about how Progent's Call Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your from-home workers, refer to Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Arlington, Texas business, phone
An index of content::
WiFi Site Surveys Network Architect Firms
WiFi Site Surveys Outsourcing IT
Progent's IT outsourcing packages provide economical network consulting for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and minimize risks, allowing IT service budgets to grow in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network architecture for your critical business software powered by Windows.
Windows Server 2012 R2 Cluster Management IT Consultants
Failover Cluster Manager Windows Server 2012 Computer Consultant
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the advantages of adopting Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
Windows Server 2012 R2 Hyper-V Virtual Switch Online Troubleshooting
Windows Server 2012 R2 Clustering Help and Support
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
From Home Job Compensation for Cisco Consulting
Contractor Jobs Compensation for Microsoft Certified
Our compensation structure is built on revenue sharing, so similar to working as an independent consultant, your earnings are directly tied to your generated revenue. Some Progent support staff focus on quality of life and choose to consult at an easy pace, using our self-determined calendar to pursue personal enthusiasms such as mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and acquaintances. Other consultants use the opportunity to earn major dollars via lots of effort and extended hours. Progent fully encourages either end of the spectrum plus everything in between.
ProSight Ransomware Defense Consultant
Avaddon ransomware protection and recovery Engineer
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
Linux Remote Professionals
Linux RedHat Phone-based Specialist
Progent provides national remote technical support and consulting services for companies that operate networks powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours billed for network repair services. Advanced remote support tools and skilled service specialists and consultants combine to enable Progent to handle most network issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the toughest system issues.
Emergency MSCRM Specialist
Customer Relationship Management Online Troubleshooting
Microsoft CRM helps mid-market companies nurture positive customer interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and offer consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer service databases.
Virtual Machine Hosting Technology Professional
Professionals Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Server One-On-One Training
Training Router
Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent faces few competitors. Mid-size companies who work with trusted freelance service providers or who employ internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, protected, and productive.
Specialists Android patch management
Wi-Fi controllers patch management Consult
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers and scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Locky ransomware recovery Consultant Services
Egregor ransomware recovery Services
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Onsite Technical Support Expertise for IT Service Providers
IT Services for Network Service Firms Computer Consultant
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services staff.
System Center MOM Consult
Network Consulting Remote Network Monitoring
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a level of network stability that was previously reserved for enterprises. Progent can provide several RMM options available as low-cost services designed to assist you to identify and fix a an array of IT network problems before they get big enough to impact productivity.
Hornetsecurity Altaro VM Backup Disaster Recovery Consulting
Top Hornetsecurity Altaro VM Backup Restore Integration Services
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to design, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
VMM 2016 Network Consultants
SCVMM 2016 and VMware ESXi Network Consultants
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of VMM, develop processes for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Private Cloud Solutions Technology Professional
24/7 ProSight Private Cloud Hosting Services Specialist
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Onsite Technical Support Desktop Help Desk Outsourcing Services
Setup and Support Call Center Management Services
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle the most problems.
Lync Server 2013 disaster recovery Consultants
Microsoft Lync 2013 Remote Technical Support
Lync 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN calling across a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Cisco VoIP Phones and Unified Communications Computer Consultants
Consulting Cisco VoIP phones
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Top Quality Microsoft Exchange 2013 Configuration Outsourcing
Exchange 2013 Voice Mail Consult
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These enhancements affect key facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management for Exchange 2013.
SQL 2008 Reporting Services Specialists
Microsoft SQL Server 2008 Online Support Services
SQL Server 2008 offers powerful, standardized tools to IT professionals as well as to network users, reducing the complexity of creating, deploying, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Network Engineer MSP360 Desktop Backup
MSP360 Backup Computer Consultant
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical computers, works with all leading public clouds, and allows businesses to create a backup solution with a low RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss caused by user miscues, system errors, malicious insiders, and malware attacks such as ransomware. To read more, go to ProSight DPS 360 Backup services.
.NET Visual Basic Developer Firm
DotNET Software Integration Companies
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.
SentinelOne Phishing Protection Consult
SentinelOne XDR Specialist
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Hybrid IT Network Server Installation
Small and Midsize Office Consulting Companies
Progent is a pioneer in cost-effectively delivering enterprise-class IT support to small businesses. Progent's achievement in addressing the IT service requirements of the chronically underserviced small business market is the combined result of major technical and process breakthroughs that have eliminated much of the traditional costs out of administering network service, injected unprecedented technical skill into the IT service mechanism, and significantly streamlined the solution cycle.
ProSight Duo MFA Remote Technical Support
ProSight Duo MFA Support and Integration
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Ubiquiti's U6 Long-Range WiFi AP Services
Top Ranked Ubiquiti UniFi Mobile App Professional
Progent offers fast access to the expertise of veteran Wi-Fi consultants who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and place UniFi Wi-Fi access points for your required signal coverage and performance.
Technical Support Services Altaro Microsoft 365 Total Mailbox Backup
Altaro 365 Total Backup Computer Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Small Business IT Consulting Firms Online Office Access Training
Online Microsoft Publisher Training Technology Consultancy Firm
Progent provides live online training for an array of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of traditional in-person instruction, including immediate interaction between students and trainers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the availability of multiple trainees. Offered to individuals or classes of all sizes, Progent's live online instruction allows the teacher to run the seminar from an online office while the students can be spread across an office or all over the the U.S. Virtual learning deploys powerful learning aids such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specialized subjects or longer in duration and wider in coverage.
Cybersecurity Architecture Engineers
CISSP-ISSAP Certified Network Security Testing
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous testing and significant experience with information security design. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
Palo Alto Networks PA-7000 Series Firewalls Technical Support
Palo Alto Networks Security Contractor
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity environment that spans your data center and cloud-based resources and guards all users at any location with any device.
Outsourcing Internet Data Center
Co-Location Remote Troubleshooting
Colocation data centers allow companies to share enterprise-class facilities for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation strategy such as selecting and moving to a colo site, creating system topology, specifying required equipment, on-premises and on-line troubleshooting, setting up remote network management, and training your IT personnel.
Cisco Certified Expert Network Engineer WLAN controller
Wi-Fi 6 wireless controller Outsourcing
Cisco's Catalyst family of wireless controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening security by identifying threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Azure enterprise hybrid cloud solutions Services
Microsoft Entra ID Consulting Services
Progent's consultants can help you with any aspect of Azure cloud integration including requirements definition, prerequisites evaluation, system architecture, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.
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