Enlarging your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Birmingham company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Birmingham, Alabama companies to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Help Desk Services for Telecommuters
A rapid, company-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Birmingham, Alabama company, phone