Birmingham Remote Workforce Integration Support
Help Desk Call Center Augmentation and Outsourcing Consulting
Enlarging your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Birmingham company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Birmingham, Alabama companies to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Help Desk Services for Telecommuters
A rapid, company-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's extensive team of online IT support experts along with world-class ticketing and follow-up software to offer an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 PC technical support from initial help requests through trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to check or update their current trouble tickets, enter details, and upload screenshots and relevant files. Technical support services are provided at a significant discount off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Supplemental Service enables your business to augment your current Call Desk organization by sharing delivery of Help Desk Call Center support seamlessly between your regular IT support organization and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collaborative support model based on the leading PSA platform for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Augmentation Services can enable your business to deliver world-class IT support to your telecommuters, see Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Birmingham, Alabama company, phone
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Microsoft Windows 8.1 Consultants
Windows 8.1 DirectAccess Designers
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of any size to install, administer, and support networks that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help create test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans based on industry best practices.
Compensation for Microsoft Consultant Contract Job
Compensation for Cisco Certified Part-Time Job
Progent's compensation structure is built on revenue sharing, so similar to being a freelance consultant, your earnings are directly tied to your generated revenue. Some of our consultants stress lifestyle issues and elect to work at an easy pace, utilizing our flexible schedule to pursue individual pursuits like mountain biking, car racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Others use the chance to make big dollars via lots of work and long days. Progent completely supports either end of the spectrum plus any point in between.
.NET Software Development Company
DotNET Web Application Development Companies
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET apps quickly and affordably.
Support and Help VPN
Cisco RADIUS Security IT Consultants
Cisco's security and remote connectivity technology for small to medium sized businesses represent a full range of easy-to-administer protection products to help you protect your entire information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your business objectives.
Consulting Support for IT Service Firms Network Consultants
Support for IT Service Providers Technology Consulting
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts while retaining your own brand as a seamless extension of your network services staff.
Infor SyteLine CloudSuite Business Analyst Technology Professional
Specialists Infor SyteLine CloudSuite Job Costing
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution companies to simplify supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
HP Lights-Out 100c Remote Management Card Engineer
Engineers Remote Server Management
Remote management cards offer IT administrators complete control over a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability business network that includes remote management cards and Progent can use these remote server management cards to provide low-cost remote technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Top Notebook VPN Technical Support Firm
Telecommuting Software Support
Progent's remote access and wireless synchronization experts can assist you to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, enabling your business to improve the efficiency of your remote workforce.
Microsoft 365 Management IT Consultant
Largest Office 365 Word Integration Configuration
Progent can help you to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Award Winning MFA and Single Sign-on IT Services
Online Help Two-factor Authentication (2FA)
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Android, and other personal devices.
Online Support SCCM 2012 Upgrade
Online Troubleshooting SCCM 2012 Device Management
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or help you to enhance your current SCCM 2012 environment to support your evolving IT needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Online Troubleshooting Microsoft Desktop
Desktop Technology Small Business Network Consulting Company
Progent offers a wide range of affordable consulting and support services to assist you to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online technical support for individual computers or laptops or help your business to plan and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply engineers and technical workers to assist you to plan for and complete an office move or consolidation designed to cause the least possible interruption to your business.
Support and Setup Microsoft Teams Migration from Skype for Business
Microsoft Teams with Exchange Online Professionals
Progent can help you to plan a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Azure Disaster Recovery Consultants
Azure cloud migration Developer Firm
Progent can assist companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
24 Hour Microsoft Exchange 2010 Migration Technology Professional
Exchange Server Migration Engineers
Progent's Microsoft-certified consulting experts can help you to determine the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications platforms.
Help and Support Axapta
Macola Programming
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to suit your specific company requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration services for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management programs.
On-site Technical Support Microsoft Forefront TMG
Threat Management Gateway 2010 Specialists
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and offers a easily managed Internet gateway that acts as a single-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft consultants can help your company to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
ransomware cleanup and recovery Consultants
Sodinokibi ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Cisco VoIP Phones and Unified Communications Support and Setup
SIP Infrastructure Specialists
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.
Microsoft Azure cloud integration Contract Development
Azure Resource Manager Consultants
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Top Rated Virtual Server Private Cloud Hosting Consulting Services
Engineer Private Cloud Hosting
Progent's private cloud hosting enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud to eliminate major capital costs for the purchase, maintenance, and management of network equipment and facilities while achieving the highest levels of system reliability and physical security.
Meraki Outdoor APs Support and Help
CCDP Certified wireless VoIP phones and Meraki APs Remote Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Top Ranked Network Engineer SCVMM 2016 Hyper-V Clusters
System Center 2016 Virtual Machine Manager Configuration
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and installing virtual machines and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware ESXi expertise.
Microsoft Windows 10 ADK Professional
Top Rated Windows 10 Microsoft Deployment Toolkit Consultant
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 available from Progent's experts include ROI estimates, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and end users, and ongoing consulting support.
Immediate Ubiquiti XG switch Professionals
Ubiquiti UniFi Security Gateway Consultant Services
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple venues with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless consultants who can assist your organization to assess the value of Ubiquiti's UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Remote Workers Security Support
Largest Consulting Offsite Workers Cybersecurity
Progent can assist small and medium-size organizations to configure security defense solutions and provide response expertise required for telecommuters.
Software Development
Program Reporting
If you need assistance writing, enhancing, or troubleshooting applications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of programmers, database designers, and project managers can make sure you get the project done on time and within budget. Progent's seasoned application programmers can provide cost-effective and efficient online help for projects as small as creating Vidual Basic scripts for Office Excel or as large as rolling out mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Dynamics GP/Great Plains Features Integration
Microsoft Financial Software Troubleshooting
Microsoft Dynamics GP allows you to expand and control your business better by offering deep availability of decision-driving data and a fast ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the presence of your company, handle your financials, computerize financial processes, unify processes across your business, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and maximize cash flow. Progent can help you configure and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the advantages of your Microsoft Dynamics GP software.
Windows and Solaris Support and Help
Solaris with Windows Consulting Services
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISA and CISSP-certified consultants can help your entire enterprise in a wide array of security topics such as security administration practices, security architecture and strategies, access control systems and techniques, software development security, business processes security, physical security, communications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the fundamental competencies and international standards of knowledge that network security professionals are expected to master. These accreditations provide executive management the confidence that consultants who have earned their CISM or ISSAP qualification have the experience and theory to offer world-class security support and consulting services.
Wi-Fi Site Survey IT Consulting
Integration Support Wireless Site Survey
Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi network customized for your facilities, offering your business a WLAN that has the reception, performance, density, security, and roaming capability your business needs.
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