Enlarging your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Birmingham organization to pick the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Birmingham, Alabama organizations to with any facet of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A sudden, company-wide changeover to a telecommuter business model, which could be activated by a pandemic or as part of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Birmingham, Alabama organization, phone