Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Birmingham company to pick the right tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Birmingham, Alabama organizations to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
A sudden, organization-wide switchover to a from-home workforce, which could be the result of a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Help Desk. Progent's Call Center services allow organizations of any size to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Birmingham, Alabama company, call