Birmingham Teleworkers Solutions Consultants
Call Desk Solutions Consulting
Enlarging your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background helping SMBs to design, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Birmingham organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Birmingham, Alabama companies to with any aspect of creating a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
An emergency, enterprise-wide transition to a from-home workforce, which could be activated by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services allow businesses to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of online technical support experts combined with world-class ticketing and tracking technology to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop technical support from initial help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to monitor or revise their current tickets, add details, and append screen captures or attachments. Technical support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 support experts to resolve complex problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables your business to augment your current Support Desk organization by sharing delivery of Call Center support seamlessly between your in-house IT support personnel and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Support Desk service is based on a collaborative support solution based on the leading professional services automation (PSA) platform for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver world-class IT support to your telecommuters, see Progent's Help Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Birmingham, Alabama business, phone
An index of content::
Network Management Repair Installation
Network Management Security Consulting Firm
Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management utilities along with a variety of specialized third-party applications to create a comprehensive network management solution in order to keep your network running reliably, fully utilize limited resources, protect your data, recover quickly from device breakdown or malicious assaults, and enable you to expand or reassign valuable resources intelligently and affordably as your business grows.
Forefront Network Inspection System Network Engineer
Forefront TMG Support and Setup
Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft consultants can help you to design and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft SQL Server 2014 Troubleshooting
SQL Server 2017 Remote Troubleshooting
Progent’s Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of advanced business programs that offer your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Services Private Cloud Solutions
Private Cloud Hosting for Virtual Data Centers Specialist
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based on proven virtualization platforms that enable small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Immediate Windows Server 2019 System Insights On-site Technical Support
Windows Server 2019 Windows Defender ATP Consultant
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your organization to design a DR/BC system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Q and A about Microsoft Certified Professional Part-Time Job
Q and A about Cisco CCDA Job Opportunities
To see replies to common enquiries concerning being employed by Progent, go to Working with Progent FAQs.
Consultant Barracuda Backup LiveBoot
Remote Support Services Barracuda Backup Virtual Appliance
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to design, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.
Florida System Support
Nationwide Remote IT Outsourcing Firm
Progent’s Technical Response Center provides affordable nationwide extended hours remote assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer 24x7 telephone help and online direct network access to troubleshoot and repair network problems quickly and affordably.
24x7 Dynamics GP Update Planning Professionals Akron, OH
Microsoft Dynamics GP System Update Planning Specialist
Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, training, and troubleshooting since the product's debut. Progent offers high-level support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and implement a cost-effective migration from a an outdated release to the current release of Dynamics GP.
Progent's Management Team Consulting Organization
Progent Management Server Migration Specialists
Progent's management team includes industry veterans with years of background delivering computer consulting, technical support, and long-term information system planning to businesses ranging from startups to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have assembled a management staff that can provide businesses with the best service value in the industry.
Consulting Services Exchange Server 2016 Upgrade
Technology Consulting Exchange 2016 Mailbox migration
Progent can help you in all facets of your migration to Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
macOS Troubleshooting Consultant Services
macOS Technical Support Professionals
Progent provides nationwide online technical support and troubleshooting services for businesses that run Apple Mac networks or whose information systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X users a variety of IT services such as desktop support, upgrading to the most recent edition of OS X from other earlier editions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote technical support offers optimum leverage for your information technology budget by protecting client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist with the toughest network problems.
ASA and PIX Firewalls Online Help
ASA 5500-X Firewall with Firepower Specialists
Progent’s Cisco-Certified network experts provide experienced PIX Firewall consulting services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and secure access services. Extending from small, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent’s network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ISA 2004 Enterprise Edition Server Consultants
Internet Security and Acceleration Server Support and Setup
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security designs for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your information protection requirements without restricting your network.
SCDPM 2012 Security Remote Consulting
SCDPM 2012 Security Integration Support
Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of any size to plan, implement, manage, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly challenging issues, or full project management support. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Arizona Computer Network Specialist
West Virginia Network Design
Progent’s Technical Response Center provides affordable national extended hours online troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and remote direct network access to isolate and resolve technical problems rapidly and economically.
Biggest scom 2016 alert tuning Configuration
operations manage 2016 Technology Consulting
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key workloads by offering centralized, cross-platform tracking of IT infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite support to assist organizations of any size to plan, integrate, tune, enhance and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
24/7 Meraki CMX Professionals
Meraki 802.11ac AP Migration Consulting
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.
Consultant QTS Data Center Sacramento
24-Hour QTS Sacramento Data Center Professional
The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your business is considering migrating your main or disaster recovery system to Herakles/QTS, Progent offers a variety of budget-friendly services such as data center relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined network administration, software programming, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Teleworker Endpoint Security Professionals
Remote Employees Cybersecurity Technical Consultant
Progent can assist small and mid-size companies to configure security protection systems and provide cleanup expertise to support teleworkers.
Solaris Technical Support
24x7 Sun Solaris Compliance Auditor
If your company runs a Sun Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole enterprise in a broad array of security areas such as security management procedures, security design and models, access management products and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP define the fundamental skills and international standards of performance that network security professionals are expected to possess. These certification provide executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Network Consulting Exchange 2013 Active Directory
24 Hour Consulting Services Exchange 2013 Security
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Microsoft Windows 8.1 Evaluation Integration Services
IT Consultant Windows 8.1 Help Desk
Windows 8.1 is engineered to run on devices from smart phones and slates to power-user desktops. A wealth of innovative capabilities, including its touchscreen interface and iconic tile GUI, provide a wide selection of advantages for companies who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and show you how to derive significant business advantage from the product's various technical enhancements.
Open Now LockBit ransomware recovery Consultant Services
Dharma ransomware recovery Engineers
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
QTS/Herakles Data Center Consulting Services
QTS Sacramento Internet Data Center Professionals
The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a variety of cost-effective consulting services that include colocation relocation, system installation and updates, network improvements, project management, virtualization expertise, remote network monitoring, automated network administration, application development, business continuity planning, data security evaluation, and the use of Progent's Test Lab.
Select Topic: