Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Edmonton organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Edmonton, Alberta organizations to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A sudden, organization-wide changeover to a telecommuter workforce, which could be the result of an epidemic or as part of a disaster recovery process, can overwhelm even a high-performing internal Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Edmonton, Alberta business, call