Enlarging your at-home workforce can have a major effect on IT architecture, security, and company culture. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Edmonton organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Edmonton, Alberta businesses to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Call Center Services for Teleworkers
A fast, organization-wide switchover to a from-home workforce, which might be the result of an epidemic or as part of a disaster recovery/business continuity process, can overstretch even a high-performing in-house Support Desk. Progent's Call Center services make it possible for businesses to outsource or supplement their Call Desk with Progent's remote Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Edmonton, Alberta organization, call