Enlarging your at-home workforce can have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Edmonton company to select the appropriate tools and follow best practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers services ranging from on demand guidance for getting you past challenging technical bottlenecks to full project management to help you carry out business-critical tasks.
Progent can help Edmonton, Alberta organizations to succeed with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Services for At-Home Workers
A fast, enterprise-wide switchover to a telecommuter workforce, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services allow organizations of any size to outsource or supplement their Support Desk with Progent's remote Technical Response Center services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Edmonton, Alberta business, call